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ELTREKKA, a member of the Autohellas Group, has been active since 1997 in the import and distribution of aftermarket automotive spare parts in Greece, representing some of the world’s largest manufacturers. With respect and priority given to the needs and requirements of its customers, Eltrekka has enriched its product range and expanded its activities in order to offer a comprehensive solution for vehicle repair and maintenance.Eltrekka is seeking an Internal Sales Executive, based at its headquarters in Kifisia.Main Responsibilities<ul><li>Customer service for wholesale clients</li><li>Order taking and identification of genuine spare part codes</li><li>Checking availability of customer orders</li><li>Entering orders into the company’s system</li><li>Monitoring the progress of spare parts orders from abroad</li></ul>Required Qualifications<ul><li>At least two (2) years of experience in a similar position</li><li>Knowledge of genuine automotive spare parts</li><li>Good command of MS Office (Excel, PowerPoint, Outlook)</li><li>Good knowledge of the English language</li><li>Strong communication skills</li></ul>The Company Offers<ul><li>A dynamic and modern working environment</li><li>Opportunities for professional development within a leading business group</li></ul>

Internal Sales Executive

To support our expanding merchant offering, we are scaling our Commerce Platform, which consists of two core products. Wolt Commerce Platform Products in a Nutshell<ul><li>Wolt Drive – A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels.</li><li>Wolt Storefront – A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion.</li></ul>The Drive &amp; Storefront Account Specialist role focuses purely on acquiring new partners for both products - selling the value, closing the deals, and handing partners over to onboarding teams.What you’ll be doingAs Commerce Platform Sales Manager, your mission is clear: identify, pitch, and close new merchant partnerships for Wolt Drive and Wolt Storefront. You will build a strong pipeline, run a highly structured sales process, and secure high-quality, scalable partnerships.Day-to-day in this role you’ll:Own the full outbound sales cycle<ul><li>Systematically explore and prospect the market to uncover new partnership opportunities.</li><li>Initiate and lead outreach to restaurants, retailers, and e-commerce merchants across verticals.</li><li>Deliver compelling product pitches for both Drive and Storefront, tailored to merchant needs.</li><li>Negotiate commercial terms and close deals that drive sustainable growth.</li></ul>Manage a strong, disciplined pipeline<ul><li>Keep a structured pipeline with clear stages, next steps, and revenue potential.</li><li>Prioritize accounts based on strategic value, scalability, and readiness to adopt Commerce solutions.</li><li>Work toward monthly targets with precision and consistency.</li></ul>Craft winning sales materials<ul><li>Build and refine pitch decks, case studies, and proposals to support high-impact conversations.</li><li>Translate product capabilities into clear merchant value propositions.</li></ul>&nbsp;Collaborate with internal teams<ul><li>Coordinate with onboarding and operational teams to ensure a smooth handover after closing.</li><li>Share market insights with Product, Ops, and Support — without owning implementations or account management.</li></ul>Our humble expectationsYou’ll succeed in this role if you:<ul><li>Have 2–4 years of experience in sales, business development, field sales, retail partnerships, or similar roles.</li><li>Have a proven track record of closing deals and consistently hitting sales targets.</li><li>Are a natural hunter — proactive, persistent, and driven by pipeline momentum.</li><li>Possess excellent communication and pitching skills, with the ability to simplify complex solutions.</li><li>Use data to support negotiation and refine sales decisions.</li><li>Can adapt quickly in a fast-changing environment and maintain high ownership.</li><li>Have an interest in e-commerce, last-mile logistics, or digital retail solutions.</li><li>Are fluent in English (and local language when required).</li></ul>

Drive & Storefront Account Specialist

The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

We are currently looking for a Sales Manager to join our team as part of the Sales &amp; Development department of the Thermal Power &amp; HVDC division.Your role will encompass: • Leading the development and execution of sales and business development initiatives, identifying and evaluating new project opportunities • Building and maintaining strong relationships with clients, partners, and key stakeholders, acting as the main commercial point of contact • Driving and supporting commercial negotiations, ensuring alignment with company objectives, profitability targets, and risk considerations • Coordinating and contributing to tendering and proposal processes, ensuring timely and high-quality submissions • Collaborating with internal teams (Proposals, Engineering, Contracts) to develop competitive technical and commercial offers • Supporting the definition of project risk profiles and flagging potential commercial risks • Developing account strategies and positioning tailored solutions based on client needs • Monitoring market trends, competitor activity, and industry developments to identify growth opportunities • Monitoring and reporting sales pipeline progress, opportunities, and risks to management • Representing the company in client meetings, commercial discussions, and industry events • Ensuring effective communication and alignment across internal stakeholders • Supporting and mentoring junior team members where requiredWhat you bring to the role: • Bachelor’s degree in Engineering, Business Administration, or a related field (MSc will be considered an asset) • 8+ years of experience in sales, business development, tendering, or commercial roles within energy, EPC, or infrastructure sectors • Solid understanding of technical, commercial, and contractual aspects of EPC projects • Proven experience in supporting or managing bids and large-scale project opportunities • Strong commercial acumen with the ability to position technical solutions effectively • Excellent communication, negotiation, and stakeholder management skills • Strong analytical and organizational skills with a structured approach • Ability to work effectively in multidisciplinary and international environments • Fluency in English is essential; additional languages (e.g. German) will be considered an asset • Willingness to travel when required

Sales Manager

We are seeking a dynamic and results-driven Shopper Excellence Specialist&nbsp;to lead the development and execution of Trade Marketing plan across customers. The successful candidate will work closely with Sales, Category and Marketing teams to drive shopper engagement and enhance brand presence across retail. You will play a pivotal role in understanding shopper behavior, optimizing the path to purchase, and delivering tailored made solutions that align with both customer and business objectives.Key Accountabilities<ul><li>Develop and implement shopper marketing strategies in collaboration with key stakeholders (sales, marketing, and category teams).</li><li>Monitor and evaluate the effectiveness of shopper marketing campaigns, providing insights and recommendations for continuous improvement.</li><li>Design and execute in-store activations, POS materials, and digital touchpoints to enhance shopper experience.</li><li>Full budget ownership (CPPs / A&amp;Ps) per customer, per brand ensuring the most effective execution of plan to support brand and shopper objectives.</li><li>Analyze shopper insights and trends to create data-driven marketing campaigns that drive conversion.</li><li>Consolidate and provide accurate promo volume uplift per customer for S&amp;OP meetings.</li><li>Collaborate with retail partners to tailor and optimize marketing initiatives, ensuring alignment with customer priorities.</li><li>Track and report on the ROI of all shopper marketing initiatives, identifying key opportunities for growth.</li><li>Support categories and sales with daily &amp; ad hoc requests.</li></ul>Candidate Profile<ul><li>Bachelor’s Degree in Business Administration / Economics or any related field</li><li>Minimum 2 years of relevant experience in Trade Marketing, Sales or Marketing department preferably within FMCG sector</li><li>Strong project &amp; time management capabilities, multitasking mindset and analytical thinking approach</li><li>Structured approach to problem-solving and flexibility to change plans when necessary.</li><li>Ability to work independently and in team environment, ability to influence and inspire others</li><li>Excellent communication skills and fluency both in English and Greek.</li><li>Very good knowledge of MS-Office</li><li>Hands-on, entrepreneurial mindset</li></ul>&nbsp;

Shopper Excellence Specialist

Αναζητούμε δυναμικό/ή και εμπορικά προσανατολισμένο/η Fitness Sales &amp; Operations Manager για να αναλάβει τη συνολική λειτουργία και ανάπτυξη σύγχρονου γυμναστηρίου. Ο ρόλος συνδυάζει στρατηγική σκέψη, hands-on διαχείριση και έντονη εστίαση στις πωλήσεις και την εμπειρία πελάτη. Αν έχεις αποδεδειγμένη εμπειρία στο fitness industry, μπορείς να ηγηθείς ομάδας και να πετυχαίνεις εμπορικούς στόχους, τότε αυτή η ευκαιρία είναι για σένα.Department:ManagementProject Location(s):ΑττικήEducation:BScΑρμοδιότητες<ul><li>Διαχείριση της καθημερινής λειτουργίας του γυμναστηρίου (end-to-end operations)</li><li>Ανάπτυξη και υλοποίηση στρατηγικών πωλήσεων &amp; αύξησης συνδρομών</li><li>Καθοδήγηση, εκπαίδευση και αξιολόγηση ομάδας (trainers, reception, sales)</li><li>Παρακολούθηση απόδοσης μέσω KPI’s και επίτευξη στόχων εσόδων</li><li>Διασφάλιση άριστης εμπειρίας πελάτη και υψηλού επιπέδου εξυπηρέτησης</li><li>Διαχείριση προϋπολογισμού και έλεγχος λειτουργικού κόστους</li><li>Συμβολή σε marketing ενέργειες και τοπική ανάπτυξη του brand</li></ul>Εμπειρία &amp; γνώσεις<ul><li>Προϋπηρεσία σε αντίστοιχη θέση στο fitness ή σε retail / hospitality με έντονο sales focus</li><li>Πολύ καλή γνώση λειτουργιών και μηχανημάτων γυμναστηρίου, και daily operations</li><li>Αποδεδειγμένη εμπειρία στις πωλήσεις και επίτευξη στόχων</li><li>Καλή γνώση αγγλικών και χειρισμού Η/Υ</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Ικανότητα διοίκησης, παρακίνησης και ανάπτυξης ομάδας</li><li>Ισχυρές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Προσανατολισμός στο αποτέλεσμα και επιχειρηματική αντίληψη</li></ul>Παροχές<ul><li>Ανταγωνιστικός σταθερός μισθός και bonus</li><li>Extra παροχές σύμφωνα με το πρόγραμμα παροχών της εταιρίας</li><li>Προοπτικές εξέλιξης σε αναπτυσσόμενο οργανισμό</li><li>Δυναμικό και σύγχρονο εργασιακό περιβάλλον</li></ul>

Fitness Sales & Operations Manager

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

As a Retail Analytics Specialist, you will play a key role in supporting the strategic direction of Allwyns’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;What your day to day will include:<ul><li>Monitoring retail network KPIs (Allwyn stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting post-investment appraisal of retail initiatives, evaluating store uplift based on solid methodologies.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Expanding automation in reporting utilizing AI features</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li><li>Providing clear &amp; meaningful KPI specs, efficient database preparation &amp; ensuring optimized Power BI reports</li></ul>&nbsp;What you’ll bring:<ul><li>Bsc in Management Science &amp; Technology, Mathematics, Statistics, Computer Science or relevant field, Master's degree will be considered an asset</li><li>Hands-on experience in data mining and analysis of big data in large-scale data environments</li><li>Excellent knowledge of SQL and ETL/ELT processes</li><li>Good knowledge of programming languages, statistical models and analytics tools (Python, R, Databricks, SAS)</li><li>Solid experience in data visualization tools (Power BI, Tableau)</li><li>Advanced MS Excel knowledge</li><li>Familiarity with ML/AI applications in retail or behavioural analytics</li><li>Strong analytical and conceptual thinking; ability to translate findings into real-world recommendations</li><li>Excellent communication skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Retail Analytics Specialist (3962)

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

Beauty Advisor for Luxury Products Division 230523

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

We’re looking for a Regional Lead, Ads &amp; Promotions to drive performance across our South region (a cluster of key European markets).You’ll own how Ads &amp; Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.What you’ll be doing<ul><li>Own Ads &amp; Promotions performance across your markets, including revenue, adoption, and key commercial KPIs</li><li>Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups</li><li>Improve how markets sell and scale Ads &amp; Promotions — across both enterprise accounts and SMB / long-tail merchants</li><li>Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions</li><li>Build and roll out playbooks and ways of working that reduce performance gaps across markets</li><li>Identify growth opportunities and performance issues using data, and take action to improve results</li><li>Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams</li></ul>🧠 What we’re looking forMust have<ul><li>8–12+ years experience in marketplaces, AdTech, Retail Media, or similar</li><li>Proven track record of driving revenue across multiple markets</li><li>Strong commercial mindset with focus on growth and performance</li><li>Experience working across Sales, Product, and Operations</li><li>Data-driven with strong problem-solving skills</li><li>Comfortable in fast-paced, evolving environments</li></ul>Nice to have<ul><li>Experience in retail media, food delivery, or marketplace businesses</li><li>Exposure to self-serve platforms, promotions, or CRM</li><li>Experience scaling SMB / long-tail segments</li><li>Familiarity with AI-driven tools or automation</li></ul>📈 What success looks like<ul><li>Your region consistently meets or exceeds revenue targets</li><li>Strong improvements in adoption, conversion, and productivity</li><li>Reduced performance gaps across markets</li><li>High adoption of new products and initiatives</li><li>Execution becomes scalable and predictable</li></ul>🌍 Why this role mattersWe’re scaling Ads &amp; Promotions into a key growth engine for Wolt globally.You’ll play a critical role in:<ul><li>Driving our $400M+ Ads &amp; Promotions ambition</li><li>Building scalable ways of working across markets</li><li>Turning strategy into consistent, repeatable execution</li></ul>🤝 Why join Wolt?<ul><li>Own a high-impact, multi-country business</li><li>Work at the intersection of Ads, Promotions, AI, and marketplace growth</li><li>Be part of building a category-defining retail media network</li><li>Collaborate with strong teams across Product, Data, and Commercial</li></ul>

Regional Lead, Ads & Promotions (Retail Media) - South Region

The Property, Network &amp; Maintenance Specialist is responsible for the efficient, compliant, and cost-effective management of Pandora’s store portfolio, including both Owned &amp; Operated (O&amp;O) stores and the Wholesale (WHL) network. The role covers lease management, new store openings, maintenance, suppliers, and daily store operations.The Specialist collaborates with the Country Manager and P&amp;N Manager to strengthen Pandora’s market position, build key relationships, identify business opportunities, and ensure local compliance. They also supervise construction and refurbishment projects, managing contractors, timelines, budgets, and quality standards.Main Responsibilities include :<ul><li>Support Country Manager and P&amp;N Manager in identifying suitable retail and WHL locations, trade/shopping/urban centers, store types, and ideal partners.</li><li>Explore market shifts and strategies to generate new sales opportunities.</li><li>Support negotiation of new business deals for O&amp;O and WHL stores.</li><li>Map potential WHL or franchise partners, assess business potential, and support contract negotiations.</li><li>Maintain relationships with real estate developers, landlords, and service providers.</li><li>Support preparation of investment profiles and ensure alignment with budgets and forecasts.</li><li>Coordinate operational setup for new or renovated stores, including inventory, POS materials, and store fit-out.</li><li>Align delivery schedules and installation timelines.</li><li>Verify store readiness for opening.</li><li>Collaborate with Visual, Area Managers, Retail Operations, and Property teams.</li><li>Update Opal and Property Tool databases for new openings.</li><li>Liaise with legal, accounting, and external parties for lease agreements and new accounts setup.</li><li>Set up and test engraving machines; manage software updates.</li><li>Create spending plans and direct debit mandates.</li><li>Monitor lease compliance and store standards.</li><li>Manage leases, renewals, and contract updates.</li><li>Coordinate maintenance, repairs, and improvement initiatives.</li><li>Supervise construction and refurbishment projects, select and manage contractors, monitor progress, and ensure quality, timelines, and budgets.</li><li>Ensure proper documentation and compliance with regulations and internal processes.</li><li>Act as main contact for landlords, property managers, and service providers.</li><li>Support Sales, Visual, and Operations teams with store needs.</li><li>Conduct internal audits for safety, accessibility, certifications, and permits.</li><li>Maintain reporting and financial tracking for operational decision-making.</li><li>Manage orders for equipment, tools, and defective accessories.</li><li>Manage and monitor store service providers: cleaning, HVAC, plumbing, waste disposal, security, surveillance, POS systems.</li><li>Activate and manage utility contracts: electricity, water, internet.</li><li>Ensure service quality and verify invoices.</li><li>Monitor rental payments and common expenses.</li><li>Review, renegotiate, and renew core maintenance contracts.</li><li>Manage payment flows for vendors, including real estate invoicing.</li><li>Resolve store maintenance issues with vendors.</li><li>Manage and update O&amp;O and franchising agreements and related documentation.</li><li>Monitor store status and report to Finance, Retail, and Property teams.</li><li>Track contractual deadlines and notify relevant offices.</li><li>Update geomarketing and furniture forecasts for store openings/upgrades.</li><li>Ensure compliance for new and existing stores, including:&nbsp;Public security licenses,&nbsp;New activity declarations,&nbsp;Video surveillance,&nbsp;Health, safety, and regulatory compliance</li></ul>Requirements include:&nbsp;<ul><li>3+ years in the retail field in similar role within Sales, Leasing or Legal functions</li><li>Experience in supplier management, contract negotiation, and operational efficiency.</li><li>Strong retail knowledge and understanding of store standards.</li><li>Analytical and financial skills to support business decisions.</li><li>Cross-functional coordination experience.</li><li>Supervision of construction and refurbishment projects, ensuring quality, timelines, and budget compliance.</li><li>Proficiency in MS Office, reporting tools, and data management systems.</li><li>Knowledge of compliance processes and local regulations.</li><li>Willingness to travel up to 50% of the time.</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Customer focus and high-quality standards.</li><li>Initiative, problem-solving, and decision-making.</li><li>Strong organizational and multitasking skills; ability to prioritize in a fast-paced environment.</li><li>Stakeholder management, business partnering, and influence in matrix organizations.</li><li>Calm, flexible, and able to handle pressure.</li><li>Very good knowlegde of Greek &amp; English Languages ( Written &amp; Verbal)&nbsp;</li></ul>

Specialist, Property, Maintenance & Network

As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.&nbsp;Your Development Journey&nbsp;<ul><li>Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.&nbsp;&nbsp;</li><li>Continuous development through targeted training and coaching.</li><li>The opportunity to obtain required banking certifications.</li><li>In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.</li></ul>&nbsp;&nbsp;Your Key Responsibilities&nbsp;<ul><li>Serve new and existing Customers, ensuring a consistently high-quality customer experience.</li><li>Identify Customer needs and provide tailored banking products and services aligned with their profile.</li><li>Build long-term Customer relationships based on trust, professionalism, and service excellence.</li></ul><ul><li>Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.</li></ul>What you bring <ul><li>University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.</li><li>Strong communication and interpersonal skills.</li><li>Customer-centric mindset with a genuine interest in people and service excellence.</li><li>Willingness to learn, develop, and obtain professional banking certifications.</li><li>Previous experience in Customer service or sales will be considered an asset.</li><li>Very good command of MS Office and digital tools.</li><li>Excellent command of the English language, both written and spoken.</li></ul>&nbsp;&nbsp;What We Offer&nbsp;At Alpha Bank, we are proud to offer:&nbsp;<ul><li>The opportunity to build a long-term career in one of Greece’s most significant financial institutions</li><li>A supportive, collaborative, and professional working environment</li><li>A strong culture of continuous learning, certifications, and career progression</li><li>Competitive compensation and benefits aligned with the market</li></ul>

Customer Service Officer - Branch Network

As an Expert Account Manager – Wholesalers Impulse, you will control the achievement of sales targets, maximize performance, and increase engagement of Hellenic Lotteries wholesalers through the provision of support, guidance, promotion of Allwyn interests and products, and effective relationship management.&nbsp;What your day to day will include:• &nbsp; &nbsp;Designing and implementing a strategic business plan to expand the customer base and strengthen market presence&nbsp; • &nbsp; &nbsp;Proposing sales targets for HL wholesale accounts and monitoring and supporting their achievement to drive performance and profitability&nbsp; • &nbsp; &nbsp;Building and maintaining strong relationships with HL wholesalers, guiding them toward sustainable growth through sales support, issue resolution, and improvement initiatives&nbsp; • &nbsp; &nbsp;Handling negotiations with current and potential HL wholesalers for the establishment of commercial agreements&nbsp; • &nbsp; &nbsp;Supporting commercial policy creation and overseeing compliance, including accurate SLA implementation&nbsp; • &nbsp; &nbsp;Developing new network wholesalers and contributing to the expansion of indirect sales channels to enhance market coverage&nbsp; • &nbsp; &nbsp;Monitoring product stock levels of key account partners and coordinating timely delivery of Hellenic Lotteries and TORA products&nbsp; • &nbsp; &nbsp;Ensuring that key account partners have the required knowledge and certifications to promote Allwyn products in line with standards&nbsp; • &nbsp; &nbsp;Collaborating with Allwyn teams on product, marketing, and merchandising initiatives and providing customer-driven feedback&nbsp; • &nbsp; &nbsp;Monitoring partners’ financial performance, including credit follow-up, and proposing improvements to support operational efficiency and financial health • &nbsp; &nbsp;Providing technical expertise and guidance to achieve set goals and improve operational performance&nbsp;What you’ll bring: • &nbsp; &nbsp;BSc in Business Administration, Marketing, Finance, or a related field; MBA or MSc in Sales / Marketing considered a plus&nbsp; • &nbsp; &nbsp;8+ years of hands-on experience in area / regional sales or Key Account Management within large retail networks (e.g. Retail, Telecoms, Banking, FMCG), including management of large accounts&nbsp; • &nbsp; &nbsp;Excellent communication, presentation, negotiation, and relationship management skills&nbsp; • &nbsp; &nbsp;Strong results-oriented and customer-focused mindset, with analytical and strategic thinking abilities&nbsp; • &nbsp; &nbsp;Solid knowledge of Allwyn products and services, as well as the regulatory framework and internal processes&nbsp; • &nbsp; &nbsp;Experience with reporting tools and ERP systems&nbsp; • &nbsp; &nbsp;Proven team management capabilities&nbsp; • &nbsp; &nbsp;Proficient user of MS Office, especially Excel and PowerPoint&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

HL Wholesalers - Expert Account manager (3925)

Reporting to the In store Logistics Manager of the Sales, Range &amp; Logistics Division you are responsible and accountable to:&nbsp;<ul><li>Drive cross-functional collaboration and knowledge sharing to ensure end-to-end product and F&amp;B quality, safety, and compliance</li><li>Ensure processes are in place for recalls in the GR-CY-BG market</li><li>Organize and update CASY training materials; support GR-CY-BG users</li><li>Keep market and F&amp;B stakeholders informed of product quality deviations/risks</li><li>Work across functions to boost customer satisfaction and reduce returns</li><li>Monitor handling compliance cases and local sales stops; support major safety/quality alarms</li><li>Collect, analyze, and report monthly Recovery KPIs from GR-CY-BG stores</li><li>Track sales stop quantities and relevant IKEA compensation across the supply chain</li></ul>What You Bring<ul><li>Minimum 2 years of experience in logistics, preferably in retail</li><li>Bachelor’s degree &nbsp;(will be considered as asset)</li><li>Good Knowledge in MS Office and Navision</li><li>Strong soft skills: communication, collaboration, teamwork, problem-solving, and analytical thinking</li><li>Fluent in English</li><li>Solid logistics background</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands.🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices. 🚗 Transportation Support: Transportation cards .🌍 Inclusive Environment: A welcoming, international &amp; diverse team.The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li></ul>Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Quality Administrator

At Four Seasons Astir Palace Hotel Athens, we are seeking a motivated and results-driven Catering Sales Manager to join our dynamic Catering team on a permanent basis. This role is focused on maximizing revenue across all catering business segments, developing new client relationships, and ensuring long-term client retention, while upholding the hotel’s reputation as a premier luxury destination for events, conferences, and private functions.As a key member of the Catering team, you will actively drive sales performance, manage strategic accounts, and work closely with internal stakeholders to deliver seamless, high-quality events. Your contribution will play an essential role in achieving revenue targets and strengthening the hotel’s position in the luxury events market.What You Will Do<ul><li>Actively solicit and book all types of catering business from a variety of leads and market segments.</li><li>Maintain a structured and organized follow-up system for all sales activities through DELPHI.</li><li>Coordinate closely with the Catering team to ensure optimal utilization of function space and maximize revenue potential.</li><li>Conduct site inspections and property tours for meeting planners and prospective clients.</li><li>Negotiate contracts to achieve maximum revenue and profitability while meeting client expectations.</li><li>Prepare, review, and manage Event P&amp;Ls to ensure profitability and long-term client retention.</li><li>Represent the hotel professionally in all client interactions and at industry events.</li><li>Finalize bookings and maximize revenue through strategic upselling across all relevant areas.</li><li>Keep the Director of Catering informed of any issues or opportunities requiring attention.</li><li>Collaborate with other hotel departments to ensure exceptional guest satisfaction and flawless event execution.</li><li>Monitor market trends, competitor activity, and sales performance, providing insights and updates to the Director of Catering.</li><li>Support the development and execution of sales initiatives for assigned market segments to increase catering activity, volume, and profit.</li><li>Contribute to achieving departmental and overall property revenue goals while maintaining the highest service standards.</li></ul>What You Bring<ul><li>Proven experience in luxury hospitality sales, with a strong focus on catering and events.</li><li>Demonstrated success in managing key accounts and consistently achieving or exceeding revenue targets.</li><li>Bachelor’s degree in Sales, Marketing, Hospitality, or a related field.</li><li>Excellent organizational, negotiation, and communication skills.</li><li>Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment.</li><li>Experience with sales and CRM systems such as DELPHI, OPERA, or similar platforms.</li><li>Fluency in English; additional languages are considered an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Employee meals, laundry services, and Ticket Restaurant monthly allowance of €100.</li><li>Access to Four Seasons global training, development, and travel programs.</li><li>Long-term career opportunities within a world-class luxury hospitality brand.</li><li>A collaborative and high-performance work environment that values excellence, innovation, and professional growth.</li></ul>Join Four Seasons Astir Palace Hotel Athens as a Catering Sales Manager and play a key role in driving strategic catering initiatives in a high-profile luxury market. If you are a passionate and experienced sales professional looking for a long-term career opportunity, we invite you to apply today.

Catering Sales Manager REQ10366621

Intellectica is seeking a Customer Care Agent on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dedicated Customer Care team and play a key role in supporting customers across telecom and energy services, ensuring a consistently high level of service and customer satisfaction.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Respond to incoming customer calls, emails, or messages regarding telecom and energy services</li><li>Provide clear information about plans, billing, payments, and service details</li><li>Assist with basic technical issues (e.g., SIM activation, internet connection checks) and coordinate with the technical team when needed</li><li>Support customers during onboarding, service activation, or plan changes</li><li>Record customer requests and updates accurately in the CRM system</li><li>Follow company guidelines and procedures to ensure consistent and helpful service</li><li>Collaborate with internal teams, such as Sales, Billing, and Technical Support, to resolve customer issues</li><li>Identify simple opportunities for upgrades or additional services when relevant</li><li>Maintain a polite, patient, and professional tone in all interactions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>&nbsp;</li><li>High school diploma or higher; a Bachelor’s degree is a plus</li><li>1–2 years of experience in customer care, call center, retail, or another service-related role</li><li>Experience in telecommunications or energy services is strongly preferred</li><li>Proficiency in CRM Systems and MS Office</li><li>Fluent in both English and Greek</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Clear and effective communication skills</li><li>Strong customer‑focused approach</li><li>Patience and attentive listening ability</li><li>Positive and practical problem‑solving mindset</li><li>Cooperative and supportive team attitude</li><li>Professional, consistent, and reliable behavior</li><li>Calm and steady under pressure</li><li>Careful and accurate attention to detail</li></ul>

Customer Care Agent

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

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