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Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

We are seeking a highly motivated and passionate Technical Program Manager to manage program execution and logistics for motors, actuators and machined parts prototyping. This person will be working as part of the Tesla motor technology team located in Athens, Greece.Αναζητούμε έναν φιλόδοξο και ενθουσιώδη Υπεύθυνο τεχνικού προγράμματος για τη διαχείριση της εκτέλεσης προγραμμάτων και της υλικοτεχνικής υποστήριξης αναφορικά με την κατασκευή πρωτοτύπων για κινητήρες, ενεργοποιητές και μηχανοποιημένα μέρη. Το συγκεκριμένο άτομο θα εργάζεται στην ομάδα τεχνολογίας κινητήρων της Tesla στην Αθήνα, Ελλάδα.Τι θα κάνετε<ul><li>Manage the cross-functional team to ensure successful delivery of prototype parts</li><li>Work with stakeholders to take a vague problem statement, refine the scope of the analysis, and use the results to drive informed decisions</li><li>Develop a deep understanding of our product design and manufacturing processes to technically inform impact of changes</li><li>Accountable for creating, maintaining &amp; communicating schedules &amp; plans for prototyping projects</li><li>Coordinate build milestones with cross functional teams</li><li>Track project costs &amp; drive cost management improvement</li><li>Develop &amp; maintain effective communication channels to all stakeholders, identify team priorities &amp; motivate the project team to complete critical tasks</li></ul><ul><li>Διαχείριση της διαλειτουργικής ομάδας για τη διασφάλιση της επιτυχούς ολοκλήρωσης πρωτότυπων μερών&nbsp;</li><li>Συνεργασία με τους φορείς ενδιαφέροντος για τη λήψη γενικών αναφορών προβλημάτων, διευκρίνιση της έκτασης της ανάλυσης και χρήση των αποτελεσμάτων για τη λήψη ενημερωμένων αποφάσεων&nbsp;</li><li>Ανάπτυξη βαθιάς κατανόησης των διαδικασιών σχεδιασμού και κατασκευής των προϊόντων της εταιρείας μας για τεχνική ενημέρωση αναφορικά με τον αντίκτυπο των αλλαγών&nbsp;</li><li>Δημιουργία, διαχείριση και κοινοποίηση χρονοδιαγραμμάτων και σχεδίων για έργα κατασκευής πρωτοτύπων&nbsp;</li><li>Συντονισμός επίτευξης οροσήμων με διαλειτουργικές ομάδες&nbsp;</li><li>Παρακολούθηση του κόστους των έργων και βελτίωση της διαχείρισης κόστους&nbsp;</li><li>Ανάπτυξη και διαχείριση αποτελεσματικών καναλιών επικοινωνίας με όλους τους φορείς ενδιαφέροντος, προσδιορισμός των προτεραιοτήτων της ομάδας και κινητοποίηση της ομάδας του έργου για την ολοκλήρωση σημαντικών εργασιών&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>Education in Engineering, or equivalent experience, with&nbsp;3 or more years of experience in a mix of engineering and project management</li><li>Experience in technical program or project management</li><li>Outstanding organizational skills</li><li>Proven experience coordinating between technical and non-technical team members effectively, and across multiple time zones</li><li>Experience with project management tools (MS Project, JIRA, etc.)</li><li>Demonstrate innovation, technical excellence, attention to detail and self-direction</li><li>Excellent communication skills in English (speaking, reading and writing) and ability to work in a fast-paced and challenging environment</li></ul><ul><li>Σπουδές στον κλάδο της Μηχανικής ή αντίστοιχη εμπειρία, με τουλάχιστον 3 ετή εμπειρία στους τομείς της μηχανικής και της διαχείρισης έργων&nbsp;</li><li>Εμπειρία στη διαχείριση τεχνικών προγραμμάτων ή έργων&nbsp;</li><li>Εξαιρετικές οργανωτικές δεξιότητες&nbsp;</li><li>Αποδεδειγμένη εμπειρία συντονισμού των μελών τεχνικών και μη τεχνικών ομάδων σε περισσότερες ζώνες ώρας&nbsp;</li><li>Εμπειρία με εργαλεία διαχείρισης έργων (MS Project, JIRA κ.λπ.)&nbsp;</li><li>Καινοτόμος προσέγγιση, τεχνική αριστεία, προσοχή στη λεπτομέρεια και αυτονομία&nbsp;</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες στα αγγλικά (προφορικός και γραπτός λόγος, και ανάγνωση) και ικανότητα εργασίας σε ένα γρήγορο και απαιτητικό περιβάλλον.&nbsp;</li></ul>

Technical Program Manager - Prototyping Lab

Currently, we are searching to hire a Head of Logistics who will be responsible for day-to-day management of logistics, warehouse and external customer service teams’ operations and for order management, transportation and import of goods.<h2>During your day you will:</h2><ul><li>Oversee and actively participate in&nbsp;warehouse, logistics and external customer service operations of Core Innovations and propose&nbsp;improvement initiatives to leadership.</li><li>Develop and implement strategic initiatives to optimize logistics and warehouse processes, reduce costs, and improve efficiency.</li><li>Be responsible for coordinating warehouse operations and ensure adherence to QHSSE regulations and standards.</li><li>Ensure timely and accurate delivery of goods to customers by coordinating with internal teams, suppliers, logistics and 3PL partners.</li><li>Oversee the transportation and customs clearance processes for all imports performed by Coral Innovations as well as negotiate contracts with transportation suppliers for inbound and outbound deliveries.</li><li>Ensure timely resolution of operational issues from order to delivery, regarding all orders (e-shop and B2B), including returns and complaints from the customers.</li><li>Collaborate with external Customer Service team to identify consumer pain points and develop initiatives for enhancing the consumer experience.</li><li>Monitor and analyze Section’s performance and business key performance indicators (KPIs) to assess the effectiveness of logistics and warehouse operations and drive continuous improvement efforts.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.</li><li>MBA or master’s degree with relevant specialization would be considered a plus.</li><li>At least 5 years of experience in Logistics &amp; Supply Chain Operations preferably&nbsp;in warehouse management&nbsp;</li><li>Experience in inventory management and supply negotiations</li><li>Understanding of supply chain management principles and practices</li><li>Proficiency in logistics and supply chain management software, tools</li><li>Knowledge of negotiation techniques and strategies for vendor agreements</li><li>Excellent communications skills both verbal and written, in Greek and English languages.</li><li>Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, etc).</li><li>Excellent negotiation and ability to build relationships with internal and external partners</li><li>Strong interpersonal and collaboration skills</li></ul>&nbsp;

Head of Logistics

Intellectica is recruiting an experienced and purpose-driven&nbsp;Employability Manager&nbsp;on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the COO and will lead a cross-functional employability team. This role plays a vital part in strengthening private-sector partnerships, enhancing employment outcomes, and advancing the organization’s mission to foster meaningful workforce integration.Key activities and responsibilities of this role include:<ul><li>Leading and supporting a team of Employability Counselors and Talent Acquisition Specialists to ensure achievement of monthly, quarterly, and annual KPIs</li><li>Implementing and overseeing the execution of employability targets as defined in the department’s operational plan</li><li>Overseeing and participating in the talent acquisition process, ensuring alignment with organizational goals and candidate experience standards</li><li>Building and maintaining strong partnerships with private-sector employers and promoting the organization’s HR services and packages</li><li>Promoting the use of the organization’s Talent Platform among both job seekers and collaborating companies</li><li>Analyzing service data and KPIs to identify opportunities for improvement and designing action plans accordingly</li><li>Conducting market research to stay informed on emerging job trends and in-demand professions relevant to the organization’s target groups</li><li>Collaborating with donors, ecosystem stakeholders, and partners to maximize the reach and value of employability offerings</li><li>Organizing and attending career events, such as job fairs, to promote the organization’s services and engage beneficiaries</li><li>Providing regular updates and insights to the Operations Manager and contributing to strategic planning through data-driven reporting</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Human Resources, Business, Social Sciences, or a related field</li><li>At least 5 years of professional experience in human resources, talent acquisition, business development, or employment services, preferably within the non-profit or social impact sector</li><li>Proven experience in managing recruitment processes, including sourcing, interviewing, and onboarding</li><li>Strong analytical skills with experience in KPI tracking and performance reporting</li><li>Demonstrated experience in leading and managing teams toward achieving operational and strategic goals</li><li>Proficiency in Microsoft Office, as well as familiarity with Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Strategic thinker with excellent organizational ability</li><li>Analytical mindset with a strong eye for process improvement</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Dedicated to continuous quality improvement</li><li>Able to represent the organization professionally in external settings</li></ul>

Employability Manager int-0380

We are seeking a skilled and detail-oriented&nbsp;ServiceNow Developer&nbsp;to join our IT Service Management team. You will be responsible for the design, development, configuration, and customization of the ServiceNow platform to support business requirements and digital transformation initiatives. The ideal candidate will have hands-on experience with various ServiceNow modules and a solid understanding of ITIL processes.Key Responsibilities:<ul><li>Design, develop, and implement ServiceNow applications and integrations.</li><li>Customize ServiceNow applications and facilitate the rollout of new applications and modules.</li><li>Work with stakeholders to gather requirements and translate them into technical solutions.</li><li>Create and maintain technical documentation, including design specifications, test plans, and user manuals.</li><li>Collaborate with cross-functional teams to ensure platform scalability and performance.</li><li>Perform regular system maintenance, updates, and patches.</li><li>Develop workflows, business rules, client scripts, UI policies, and other ServiceNow components.</li><li>Integrate ServiceNow with other systems via REST/SOAP APIs.</li><li>Troubleshoot and resolve issues related to the ServiceNow platform.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>2–5+ years of hands-on experience with ServiceNow development.</li><li>Strong understanding of ServiceNow modules: Incident, Problem, Change, CMDB, Service Catalog, and Knowledge Management.</li><li>Experience with scripting languages such as JavaScript and Glide.</li><li>Familiarity with ITIL best practices.</li><li>Experience with ServiceNow integrations (REST, SOAP, MID Server).</li><li>ServiceNow Certified System Administrator (CSA) or higher certification (preferred).</li></ul>Preferred Qualifications:<ul><li>Experience with Scoped Applications and Flow Designer.</li><li>Knowledge of Agile/Scrum methodologies.</li><li>Experience with Performance Analytics, Virtual Agent, or HRSD is a plus.</li><li>ServiceNow Developer or Implementation Specialist certifications.</li></ul>Soft Skills:<ul><li>Excellent problem-solving and analytical skills.</li><li>Strong verbal and written communication.</li><li>Ability to work independently and in a team-oriented, collaborative environment.</li><li>Detail-oriented with a focus on delivering high-quality work.</li></ul>

SERVICE NOW CONSULTANT (3693)

Intellectica is recruiting, on behalf of a leading FMCG group of companies, a Growth &amp; Innovation Marketing Manager to shape the positioning and marketing strategy of the product portfolio, drive profitable innovation launches, and strengthen brand performance in the Greek market. Reporting to the Commercial Director, the role partners closely with Sales and key internal and external stakeholders to ensure consistent, high-quality execution across ATL, digital, and trade marketing initiatives. We are looking for a commercially minded, structured communicator who combines persuasive influence with steady follow-through and pragmatic, data-informed decision making.Key activities and responsibilities of this role include:<ul><li>Define marketing strategy and annual marketing plans aligned to business objectives for existing and new brands/categories.</li><li>Collaborate with senior management to set category priorities and strategic direction</li><li>Finalize and recommend to the Commercial Director the positioning and strategic roadmap for each brand/category</li><li>Communicate positioning and category priorities to the wider Commercial Division, aligning annual plans and channel focus</li><li>Ensure consistent brand positioning across all channels and touchpoints</li><li>Own end-to-end execution of annual marketing plans across ATL, BTL and Digital (TV, OOH, social, e-commerce, in-store), coordinating agencies and suppliers to deliver impactful campaigns</li><li>Ensure the agreed strategy is implemented consistently by internal teams and external partners (agencies, suppliers, distributors).</li><li>Research market and consumer trends to identify growth opportunities and support profitable product launches</li><li>Conduct qualitative and quantitative research to optimize performance and inform strategic decisions, including entry into new categories</li><li>Monitor market share, category trends and competitor activity to identify opportunities and risks</li><li>Define success metrics (e.g., launch scorecards, brand health KPIs) and lead regular performance reviews; track and analyze KPIs across campaigns, digital/social and trade initiatives</li><li>Coordinate with Sales and, where applicable, Medical/Scientific teams to align promotional priorities and execution plans</li><li>Design and present promotional and trade marketing initiatives to improve sales performance and brand visibility</li><li>Maintain strong visibility of in-market execution through regular market visits and audits (shelf presence, in-store image, promotional compliance)</li><li>Own the annual marketing budget: planning, allocation across channels, monitoring and optimization to ensure cost efficiency and ROI</li><li>Partner with Sales to build sales budget and forecast assumptions, ensuring marketing priorities support volume and value targets</li><li>Lead and develop the marketing team by setting objectives, coaching performance and building capability</li><li>Lead agency selection and negotiations, safeguarding company interests and ensuring high-quality, on-time deliverables</li><li>Manage key projects, timelines and stakeholders, ensuring clear coordination and on-time delivery</li><li>Represent the company at industry events and maintain strong relationships with external partners</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Marketing, Business Administration or a related field</li><li>Master’s degree in Marketing, MBA and/or related certifications are highly desirable</li><li>At least 10 years of progressive experience in FMCG, including at least 4 years in a leadership role managing teams and multiple brands</li><li>Demonstrated ability to design and execute marketing strategies that drive brand growth and market share.</li><li>Hands-on experience in integrated campaigns (ATL, BTL, Digital), e-commerce activation, and performance analytics</li><li>Proficiency in market research methodologies, consumer insights analysis, and competitive benchmarking</li><li>Strong financial acumen with experience in budget planning and P&amp;L management</li><li>Proficiency in Microsoft Office Suite and social media platforms</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Persuasive communication and storytelling; ability to influence and align stakeholders</li><li>Strong relationship-building and cross-functional collaboration</li><li>Commercial mindset and balanced results orientation (initiative with pragmatism)</li><li>Reliable follow-through and steady execution under pressure</li><li>Organized project management (prioritization, timelines, budgets, stakeholders) with pragmatic attention to detail</li><li>Data-informed decision making and KPI tracking (campaign, social, trade marketing performance)</li><li>Creativity and curiosity; ability to develop original campaigns and support innovation launches</li><li>Strong negotiation and agency/vendor management; protects the company’s interests</li><li>People leadership: coaching, feedback, and team development</li></ul>

Marketing Manager (Growth & Innovation) int-0447

We are looking for a highly skilled Project Engineer to join us in Group's subsidiary Aktor Facility Management.Position Scope:The Project Engineer is responsible for planning, coordinating, and managing the technical aspects of a project ensuring work is executed according to specifications, schedules, budgets, and quality standards.Duties and Responsibilities:<ul><li>Manage and oversee preventive and corrective maintenance activities across facilities, in accordance with contractual SLAs and KPIs</li><li>Be responsible for the technical supervision of maintenance contracts, ensuring that both internal maintenance teams and external contractors perform the agreed preventive and corrective maintenance works on time, safely, and to the required quality standards</li><li>Coordinate and supervise external maintenance vendors and contractors, ensuring effective execution of daily maintenance activities</li><li>Monitor maintenance performance indicators (response times, downtime, quality of interventions) and prepare regular performance reports</li><li>Support the planning of maintenance activities (annual / monthly maintenance plans) in collaboration with facility management teams</li><li>Ensure compliance with health, safety, and regulatory requirements during all maintenance works</li><li>Identify technical risks, recurring failures, and improvement opportunities, proposing corrective and preventive actions</li><li>Control maintenance-related budgets, track costs, and support cost optimization initiatives without compromising safety or reliability</li><li>Review technical documentation, as-built drawings, and maintenance procedures, ensuring they are up to date</li><li>Provide technical support during minor improvement works or corrective interventions, with limited involvement in small-scale projects</li></ul>Job Qualifications and Requirements:<ul><li>Bachelor’s Degree in Electrical, Mechanical Engineering or a related technical field</li><li>Minimum 3 years of experience in facility or industrial maintenance, preferably within contract-based environments</li><li>Proven experience in maintenance contract management, SLA/KPI monitoring, and vendor supervision</li><li>Strong understanding of electrical and electromechanical systems within building or industrial installations</li><li>Experience in cost control and maintenance budget follow-up</li><li>Familiarity with maintenance best practices (preventive maintenance, root cause analysis, asset reliability)</li><li>Good knowledge of MS Office; familiarity with CAD drawings is considered an asset</li><li>Strong organizational, communication, and problem-solving skills</li><li>Ability to work autonomously, manage priorities, and respond effectively to operational issues</li><li>Valid Driver’s License</li></ul>The Company offers:<ul><li>A competitive compensation package</li><li>Private medical insurance</li><li>Engaging and challenging tasks within large-scale projects</li><li>Opportunities for continuous learning and professional growth</li><li>A positive and collaborative working environment</li><li>Committed to providing a healthy and safe workplace for all team members</li></ul>We are working together, committed to creating a diverse and inclusive environment for all!Social Impact footprint:<ul><li>We contribute to Greece's green transition!</li><li>We support Greek suppliers!</li><li>We achieve near-total recycling. We recycled equivalent to 96.7% of Construction, Demolition, and Excavation Waste.</li><li>We operate responsibly!</li></ul>We value your privacy. All personal data provided in your application and CV will be kept completely confidential. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Join our community and let’s build your future together!

Project Engineer

We are looking for a&nbsp;Receptionist&nbsp;to join our dynamic Team!Responsibilities<ul><li>Welcoming, hosting, and managing visitors</li><li>Handling and servicing the telephone center and correspondence</li><li>Organizing and supporting meetings at the company’s offices</li><li>Filing and general secretarial support duties</li><li>Responsible for regular maintenance of office equipment and ordering consumables and stationery</li><li>Typing and filing emails, reports, and other corporate documents</li></ul>Required Qualifications<ul><li>At least one year of experience in a similar position</li><li>Good command of English (both written and spoken)</li><li>Proficient computer skills and good knowledge of MS Office (Word, Excel)</li><li>Excellent communication skills</li><li>Strong organizational abilities</li></ul>What You’ll Get:💰 Competitive salary &amp; benefits package 🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters! 🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously! 🛍️ Access to our exclusive corporate portal with special discounts just for our Group people 🛡️ Private health insurance for peace of mind 📈 Pension plan (depending on role/level) – planning ahead made easier🏓Corporate ping-pong and football tournaments 🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Receptionist

The School of Business and Economics at Deree – The American College of Greece seeks a part-time computer lab instructor to teach at the undergraduate Management Information Systems program.Required Qualifications:<ul><li>Master’s degree in the area of teaching responsibility (lab components of the program).</li><li>Effective communication and presentation skills.</li><li>Teaching experience in an English-speaking institution is preferred.</li><li>Teaching and practical experience in information technologies required in the curriculum.</li></ul>General Skills:<ul><li>A commitment to student-centered learning.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work independently and as a part of a team.</li></ul>Anticipated Start Date:&nbsp;September 2023.Application Procedure:&nbsp;Applicants should complete the online application and include the following materials:<ul><li>A cover letter describing previous related teaching and professional experience.</li><li>A current CV.</li><li>Contact details (name, e-mail address, telephone number of at least three persons who have known you in a professional or research context).</li></ul>

Part-Time Computer Lab Instructor

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

The&nbsp;Deputy Security Manager&nbsp;deputizes the Security Manager in ensuring the safety and security of passengers, staff, and assets of the airline.This role involves overseeing the documentation and implementation of security measures, coordinating with relevant authorities and third party security staff.The Deputy Security Manager also steps in for the Security Manager during absences and plays a crucial role in emergency response.Responsibilities:<ul><li>Assist in developing and implementing company’s security policies and procedures.</li><li>Monitor day-to-day security operations to ensure compliance with regulatory requirements and internal policies.</li><li>Conduct regular security inspections and audits to identify, prevent and mitigate potential threats.</li><li>Coordinate with internal and external stakeholders, including law enforcement and regulatory bodies, to manage and respond to security threats.</li><li>Develop and implement emergency response plans and conduct drills and simulations.</li><li>Ensure compliance with national and international aviation security regulations (e.g., TSA, ICAO, IATA).</li><li>Prepare and submit security reports and documentation to regulatory authorities.</li><li>Keep abreast of changes in security regulations and update policies and procedures accordingly.</li><li>Lead investigations into security incidents or potential breaches.</li><li>Coordinate with relevant departments and authorities during security incidents.</li><li>Implement corrective actions and preventive measures following incidents.</li><li>Oversee the maintenance and operation of security equipment, including surveillance systems, access control, and screening devices where applicable.</li><li>Ensure a secure and positive experience for passengers, maintaining a balance between security and customer service.</li><li>Train accordingly SKY express personnel on elements within the perimeter of the Security Manager area of responsibility.</li></ul>Competences:<ul><li>Excellent leadership and team work skills.</li><li>Ability to assess and mitigate security risks.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and make decisions during emergencies.</li></ul>Requirements:<ul><li>Bachelor’s degree in Security Management, Aviation Management, or a related field.</li><li>Relevant certifications (e.g., Certified Protection Professional, Certified Aviation Security Professional) are a plus.</li><li>Minimum of 5 years of experience in security management, with at least 2 years in a supervisory role within the aviation industry.</li><li>Strong understanding of aviation security regulations and standards.</li><li>Fluency in English (oral and written).</li></ul>Notes:<ul><li>Primarily Athens International airport-based, with occasional travel to other locations as required.</li><li>Full-time position with a need for certain flexibility in working hours, including nights, weekends, and holidays.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Deputy Security Manager

Intellectica is recruiting on behalf of its client, a well-established and forward-thinking professional services firm specializing in accounting, tax advisory, and financial consulting. With a strong reputation for client-centric service and operational excellence, the firm is committed to leveraging technology and best practices to deliver high-impact solutions to businesses across Greece. As part of its strategic growth, the firm is seeking a&nbsp;Project Management Officer (PMO)&nbsp;to lead cross-functional initiatives, drive operational improvements, and support client delivery excellence. This role reports directly to the CEO and will play a pivotal part in aligning internal operations with client needs and digital transformation goals.Key activities and responsibilities of this role include:<ul><li>Leading the planning, execution, and monitoring of internal and client-facing projects, including ERP implementations, process improvements, and service delivery enhancements</li><li>Acting as the central coordination point between accounting teams, IT/system vendors, and executive leadership to ensure timely and high-quality project outcomes</li><li>Acting as a trusted Consultant to clients—understanding their needs, advising on tailored accounting and systems solutions, and helping convert opportunities into long-term engagements</li><li>Supporting the development of proposals and presentations for key clients</li><li>Overseeing ERP system migrations and upgrades, ensuring alignment with accounting workflows and regulatory requirements</li><li>Serving as the final point of approval for client delivery, ensuring deliverables meet the firm’s standards of quality, accuracy, and client satisfaction</li><li>Establishing and maintaining project governance frameworks, reporting tools, and performance dashboards</li><li>Identifying risks and developing mitigation strategies to ensure continuity and quality of service</li><li>Conducting post-project evaluations and driving continuous improvement initiatives across teams</li><li>Providing strategic input to the CEO on operational efficiency, client satisfaction, and digital enablement</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; a Master’s degree or certifications (e.g., PMP, ACCA, CPA) are considered a strong plus</li><li>Minimum 8 years of experience in project or operations management within accounting, consulting, or professional services environments</li><li>Solid understanding of accounting principles, financial reporting, and compliance frameworks (Greek GAAP, IFRS)</li><li>Proven experience with ERP systems (e.g., SoftOne, SAP, Epsilon Net) and involvement in system implementation or migration projects</li><li>Demonstrated ability to engage with clients, understand their business needs, and deliver tailored solutions</li><li>Strong analytical and organizational skills, with the ability to manage multiple projects simultaneously</li><li>Proficiency in MS Office Suite and project management tools (e.g., Asana, MS Project, Monday.com)</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and coordination</li><li>Excellent communication and client engagement</li><li>Commercially aware and consultative</li><li>Structured and delivery-focused</li><li>Adaptable and proactive</li></ul>

Project Management Officer (PMO) int-0381

Intellectica is recruiting a highly skilled&nbsp;Investment Manager&nbsp;on behalf of its client, a dynamic, fast-growing maritime investment and operations group with global reach. The group—active across shipping, energy, and maritime investments—offers a dynamic environment shaped by capital market engagement, strategic acquisitions, and an entrepreneurial mindset. Based in Metamorfosi, Attiki, Greece and reporting directly to the Group CFO, the Investment Manager will play a central role in evaluating corporate finance opportunities, executing investment strategies, and supporting capital structuring initiatives across the Group’s operations.Key activities and responsibilities of this role include:<ul><li>Support the end-to-end execution of fleet financing, refinancing, and structured debt transactions, including loan and bond documentation, compliance, and stakeholder engagement</li><li>Lead financial modeling and scenario analysis for new investments, acquisitions, and capital allocation projects</li><li>Conduct detailed research and due diligence on acquisition targets, markets, and asset classes aligned with the Group’s investment thesis</li><li>Prepare Board-level presentations and strategic materials to inform executive and shareholder decision-making</li><li>Contribute to post-deal integration planning and delivery in coordination with legal, operations, and finance teams</li><li>Maintain advanced investment evaluation tools and dashboards to monitor returns, IRR, and risk metrics across the Group’s portfolio</li><li>Collaborate with internal departments (legal, accounting, commercial) and external advisors to support deal structuring and financial negotiations</li><li>Participate in liquidity planning, cash flow forecasting, and portfolio monitoring to optimize capital deployment</li><li>Track shipping market trends, financial markets, and geopolitical developments to identify risks and strategic opportunities</li><li>Undertake special projects and support the CFO in cross-functional corporate finance initiatives as required</li><li>Any other task required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Economics, Business, or related field; MSc, MBA, or CFA/IRC designation is highly preferred</li><li>Minimum of 4 years’ experience in corporate finance, investment banking, or private equity, ideally with exposure to M&amp;A, debt structuring, or treasury</li><li>Previous involvement in shipping, maritime asset management, or US-listed companies is strongly advantageou</li><li>Excellent financial modeling and presentation development skills with a high degree of accuracy</li><li>Familiarity with capital markets, regulatory frameworks, and investor-facing deliverables</li><li>Effective communicator with the ability to present complex financial data to senior audiences</li><li>Proficient in Microsoft Office Suite, especially Excel and PowerPoint</li><li>Fluency in English and Greek (written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Clear communicator with stakeholder management skills</li><li>Entrepreneurial mindset with commercial focus</li><li>Strong prioritization and project ownership</li><li>Sharp analytical thinking and investment judgment</li><li>Strategic perspective with attention to execution</li><li>Thrives in high-performance, evolving environments</li></ul>Apply now!Please send your CV in strict confidence at&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="mailto:candidates@intellecticagroup.com">candidates@intellecticagroup.com</a>&nbsp;by quoting reference int-0362 and connect your talent and ambitions to a world of opportunities.

Investment Manager int-0362

In this role, you will have the opportunity to be responsible for the sales of products/systems within a designated market, in line with the division strategy. You will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Smart Buildings /Distributors Segment in Greece. You will be mainly accountable for:<ul><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.</li><li>Ensuring efficient marketing activities and communicates value proposition to customers.</li><li>Identifying and driving the development of new market opportunities in the designated market following respective customer targets and initiatives.</li><li>Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.</li></ul> Our team dynamics You will join a dynamic, talented, and experienced team, where you will be able to thrive. Qualifications for the role:<ul><li>Up to 2 years of experience in Sales is preferred, but we welcome applications from candidates with varying levels of experience</li><li>University Degree in&nbsp;Electrical Engineering&nbsp;will be highly appreciated.</li><li>Strong&nbsp;Computer literacy ( MS Office , SAP , Salesforce )</li><li>Excellent command of&nbsp;English/Greek Language</li><li>Strong Communication&nbsp;and&nbsp;Negotiation skills</li><li>A collaborative approach with proven ability to develop and&nbsp;manage customer relationships</li><li>Ability to travel / Driver’s license (you can expect some travel to customer site)</li></ul>We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Smart Buildings & Distributors)

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!<h2>About the job</h2>Within their Data &amp; AI team at our client’s, they are looking for a driven dbt Champion who will play a key role in the expansion of their Competence Center around dbt. With your extensive experience and strategic vision, you will work with their stakeholders to shape the future of their dbt solutions. Are you passionate about the latest Data &amp; AI technologies and would you like to join their team of specialists? Apply now and let your talent and experience contribute to their mission!Job description:<ul><li>As a Lead Data Engineer and dbt Champion, you are responsible for creating, developing and supporting their Competence Center around dbt. You will guide, coach and provide technical leadership to Data Engineers in the use of dbt.</li><li>You will also actively participate in customer projects as a Lead Data Engineer, implementing and integrating dbt into their data projects.</li><li>You will develop documentation, manuals and training materials for both internal and external stakeholders.</li><li>You share your expertise and best practices, ensuring that their team can make optimal use of dbt for data transformation and modeling.</li><li>Together with your team, you ensure the successful delivery of projects, meeting quality, timing and budget requirements.</li><li>You will always stay up-to-date with the latest trends and developments within the dbt community and you will be responsible for sharing this knowledge.</li></ul>Requirements:<ul><li>You are very enthusiastic about data &amp; cloud services.</li><li>You preferably have a relevant bachelor or master degree (Computer Science, Business Engineering, …)</li><li>You have extensive hands-on experience as a Data Engineer and/or Data Architect in the Modern Data Stack.</li><li>You already worked with cloud platforms such as Fabric, Snowflake and Databricks.</li><li>You have advanced knowledge of SQL.</li><li>You have experience with data integration and ETL tools.</li><li>You have strong communication skills and enjoy working in a team.</li><li>You are very customer oriented and you are strong in explaining complex concepts easily to various audiences</li><li>You have a passion for knowledge sharing and team development. You feel comfortable in a lead position and you know how to motivate and coach your team members.</li><li>You are fluent in English.</li></ul>What they offer:<ul><li>22 annual vacation days, 3 sick days that are not carried to the next year (no medical certificate required)</li><li>A seniority day is added every 3 years in the company.</li><li>Private medical insurance</li><li>Monthly meal tickets</li><li>Flexible benefits – 25 EUR/month, that you can invest however you choose.</li><li>A work culture based on cooperation and development – customized learning paths through external providers as well as special development programs.</li><li>They offer remote work flexibility, driven by smart working principles and aligned with team goals and values.</li><li>Wellbeing initiatives to encourage a healthy work life balance through webinars, specialized sessions and internal programs, per their colleagues’ input.</li><li>In close cooperation is a value they live by, through moments that matter, like recurring hangout parties, team buildings, team bonding events.</li></ul>

Lead Data Engineer/DBT Champion

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of&nbsp;#GameChangers at Concentrix Greece&nbsp;and use your communications skills in&nbsp;Italian. We are bringing Customer Advisors on board for our clients.You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through&nbsp;Concentrix&nbsp;International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>Daily meal voucher in Up Hellas card per working day</li><li>Up to 10% monthly performance bonus</li><li>Free gym and other well-being activities</li><li>Free rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>What you’ll be doing at Concentrix<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>What we’re looking for<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Italian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Italian speaking Customer Service Representative

The Sales Specialist is responsible for managing the relationships with the online travel agencies (OTA) to drive revenue and ensure the seamless operation of our digital sales channels. The role cooperates closely with internal stakeholders to support the&nbsp;implementation of the strategies that optimize sales and elevate customer experience.Responsibilities:<ul><li>Manages and grows the relationships with OTAs to maximize revenue opportunities.</li><li>Ensures the accurate and up-to-date content (fares, schedules, promotions) on OTA platforms.</li><li>Analyzes the OTA performance using data tools to identify trends and propose improvements.</li><li>Coordinates with internal stakeholders to resolve booking or payment issues promptly.</li><li>Monitors the market and competitors’ activity to identify growth opportunities.</li></ul>Competences: <ul><li>Excellent communication and interpersonal skills.</li><li>Critical thinking and problem-solving ability.</li><li>Data analytical skills and ability to make data-driven decisions.</li><li>Strong attention to detail and results orientation.</li><li>Ability to prioritize tasks and manage time effectively.</li><li>Team player with ability to work in a fast-paced environment.</li></ul>Requirements: <ul><li>Bachelor’s degree in Business Administration, Mathematics, Statistics, or a related field.</li><li>1-2 years of experience in account management, sales, or business development (preferably in the travel/airline industry).</li><li>Strong understanding of digital sales and OTA ecosystems.</li><li>Fluency in Greek/English (verbal and written).</li><li>IT literate (MS Office suite, BI tools such as Tableau, Power BI, etc.).</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Sales Specialist

In this role, you will have the opportunity to contribute to improving Health, Safety, and Environment (HSE) performance in electrification business area. Each day, you will support the business by applying in-depth HSE knowledge and offering solutions and advice. You will also demonstrate your skills by ensuring effective risk management through HSE excellence throughout the ABB value chain. Working model for the role is: hybrid according to Department needs and requirements You will be mainly accountable for: •Conducting comprehensive risk assessments and audits to identify potential hazards and implement corrective actions.•Developing and delivering training programs on health, safety, and environmental policies to employees at all levels.•Cross-functional collaboration to integrate HSE into operational procedures and strategies.•Monitoring and analyzing safety performance metrics, preparing reports and presentations for management review.•Ensuring compliance with local, state, and federal regulations, updating policies and procedures as necessary.•Acting as a key point of contact for HSE-related inquiries, fostering a culture of safety within the organization.•Developing, implementing, and maintaining HSE policies and procedures aligning with regulatory requirements and industry best practices.Qualifications for the role<ul><li>You have 2- 3 years of experience in Health and Safety</li><li>Degree in Occupational Health and Safety, Environmental Engineering or other relevant</li><li>Familiarity with environmental management systems (ISO 14001) and Occupational Health and Safety Management (ISO 45001) will be an asset</li><li>Driving license (role may require small amount of travel across Greece)</li><li>You are at ease communicating in Greek &amp; English language.</li><li>A collaborative, solution-focused approach and proficient written and spoken communication skills.</li><li>A commitment for promoting a safety-first culture and continuous improvement.</li></ul>

HSE Specialist

The Plant Manager&nbsp;is responsible for the overall performance of the manufacturing plant, ensuring efficient, safe, and compliant production operations. This role leads production planning, assembly, quality control, maintenance, machinery&nbsp;and warehouses, driving operational excellence while ensuring compliance with defense industry standards&nbsp; and company policies.Key Responsibilities<ul><li>Oversee daily plant operations including production, planning, quality, maintenance, and logistics</li><li>Ensure manufacturing output meets quality, cost, delivery, and safety targets</li><li>Implement and monitor KPIs to drive continuous improvement and operational efficiency</li><li>Ensure compliance with defense industry regulations, export controls, and international standards (e.g. ISO, AQAP)</li><li>Lead, develop, and manage plant personnel, fostering a culture of accountability and performance</li><li>Coordinate with Supply Chain, Engineering, and Program Management teams to meet customer and contract requirements</li><li>Manage plant budgets, resources, and capacity planning</li><li>Drive lean manufacturing initiatives and operational excellence programs</li><li>Ensure adherence to health, safety, and environmental regulations</li></ul>Required Qualifications<ul><li>Master’s degree in Engineering, Industrial Management, or a related field&nbsp;</li><li>Minimum 12&nbsp;years of experience in manufacturing operations, with proven experience in a Plant Manager&nbsp;role</li><li>Experience in defense, aerospace, electronics, or other highly regulated manufacturing environments</li><li>Strong knowledge of production planning, quality systems, and continuous improvement methodologies (Lean, Six Sigma)</li><li>Proven leadership and people management skills</li><li>Strong analytical, organizational, and decision-making abilities</li><li>Excellent command of English (written and spoken)</li><li>ERP system experience required</li></ul>

Plant Manager

Intellectica is recruiting on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. To support its continued expansion and strengthen its brand leadership, the company is seeking a Head of Marketing to shape and drive its marketing strategy. Reporting directly to the Managing Partner and working closely with the medical and sales teams, this role offers a unique opportunity to lead a dynamic marketing function in a fast-growing, purpose-driven organization.Key activities and responsibilities of this role include:<ul><li>Develop and execute the annual marketing strategy to position the brand as a leader in the medical aesthetics sector, ensuring alignment with business objectives and market trends</li><li>Design and manage the marketing budget, allocating resources effectively across campaigns, channels, and partnerships to maximize ROI and support strategic priorities</li><li>Lead the creation and implementation of integrated marketing campaigns across digital, print, and experiential channels, ensuring consistent messaging and brand identity</li><li>Monitor and report on marketing performance, producing weekly and monthly KPI dashboards that track campaign effectiveness, lead conversion, and brand engagement</li><li>Align marketing and sales efforts, developing joint initiatives to enhance brand visibility, support product launches, and drive client acquisition</li><li>Conduct competitive analysis, tracking market developments, pricing strategies, and new product introductions to inform positioning and promotional tactics</li><li>Ensure strong brand presence across all communication channels, maintaining high standards of visual identity, tone of voice, and audience engagement</li><li>Manage and mentor the internal marketing team, fostering collaboration and performance across roles including marketing coordinator, graphic designer, and social media expert</li><li>Coordinate external partnerships, including marketing agencies, PR consultants, publishers, and production vendors, to ensure timely and high-quality execution of campaigns and materials</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Marketing, Communications or a related field; master’s degree is a plus</li><li>At least 7 years of progressive experience in marketing roles, including at least 2 years in a team leadership role</li><li>Proven experience in developing and executing multi-channel digital marketing strategies, including SEO/SEM, paid media, email marketing, and content marketing</li><li>Strong command of web analytics tools (e.g., Google Analytics, Hotjar), and ability to translate data into actionable insights</li><li>Experience managing Google Ads, Meta Business Suite, and other performance marketing platforms</li><li>Strong financial acumen, with experience in budgeting, forecasting, and performance reporting</li><li>Proficiency in Microsoft Office and CRM tools</li><li>Fluency in Greek and English, both written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strategic and commercially oriented thinker</li><li>Strong leadership and mentoring capabilities</li><li>Exceptional planning and project management skills</li><li>Analytical and data-literate with attention to detail</li><li>Confident communicator with excellent interpersonal skills</li><li>Adaptable and resilient in fast-paced environments</li><li>Passionate about innovation and customer experience</li></ul>

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