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We are looking for a B2B CRM Campaign Manager to join the Group’s B2B CRM &amp; Channel Management Hub&nbsp;Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop and implement CRM campaigns in order to maximize success &amp; conversion rates for B2B Customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform data analytics using internal &amp; external data in order to extract meaningful insights and capure customers’ maximum potentiality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile and distribute up-to-date reporting on ongoing and completed campaigns measuring all relevant KPIs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and execute end2end campaigns for all channels serving B2B Customers (ex. Direct, Indirect, digital etc) supporting the go to market plan of our value propositions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Co-develop new campaign capabilities and functionalities to improve campaign effectiveness and efficiency·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct testing, review and analysis of CRM activities to ensure optimal results&nbsp;Requirements<ul><li>Bachelor Degree in Marketing, Business Administration, Mathematics,</li><li>&nbsp;Computer Science or Engineering</li><li>&nbsp;A Master’s degree in Analytics, Statistics or related fields will be considered a plus</li><li>&nbsp;2+ years experience in CRM Campaigns</li><li>&nbsp;Knowledge and proven experience in the use of analytics / data mining tools and methodologies</li><li>Experience in large-scale enterprise application, data management and CRM campaign management projects (e.g., CRM, Billing, ERP, Data Warehouse etc.) will be considered a plus</li><li>Thorough understanding of project management fundamentals (Agile Project Management, Scrum Master experience will be considered a plus)</li><li>&nbsp;Fluency in English (Proficiency)</li><li>&nbsp;</li></ul>To be successful as a CRM Campaign Manager you need the following:&nbsp;• Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude• Effective prioritization whilst managing multiple projects at the same period• Outstanding leadership, organizational, and time management skills• A flexible, multitasking, detail-oriented and positive professionalism• Strong work ethic and team spirit• High degree of professionalism and strong interpersonal (verbal and written) communication skills&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li></ul>&nbsp;Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological support service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us &nbsp;</li></ul>

B2B_CRM Campaign Manager

Angelicoussis Group, one of the world’s leading ship management organizations, is looking for an experienced and motivated professional to cover a permanent position as an Insurance Officer. Key Responsibilities<ul><li>Manages insurance databases and spreadsheets for marine and non-marine covers, ensuring accuracy and completeness;</li><li>Completes application forms and distributes insurance documents internally;</li><li>Inputs insurance contracts into relevant software systems;</li><li>Maintains insurance-related statistics and conducts market research;</li><li>Processes financial transactions and payments within the SAP system;</li><li>Handles calls to War Risks AP areas and manages additional premiums;</li><li>Maintains claims database, submits reimbursement requests, and monitors collections;</li><li>Provides internal support on insurance queries;</li><li>Prepares insurance-related spreadsheets and presentations, and maintains department intranet section;</li><li>Conducts sanctions checks to ensure compliance and maintain records of findings;</li></ul>Candidate must have<ul><li>Bachelor’s degree in Maritime Studies or Business Administration</li><li>Minimum of 3 years of experience in marine insurance underwriting, claims handling, brokerage or with an insurance team of a shipmanagement company</li><li>Strong knowledge of marine insurance products, terminology and industry practices</li><li>Fluency with numbers and good command of MS Office (especially MS Excel)</li><li>Very good command of the English language</li><li>Team spirit, excellent communication skills</li></ul>The Company offers an attractive compensation and benefits package, as well as career opportunities. All applications will be treated as strictly confidential.

Insurance Officer

The role involves identifying and evaluating suppliers, negotiating optimal terms, and maintaining accurate procurement records. By collaborating with cross-functional teams, the Procurement Officer ensures smooth project execution, supports operational efficiency, and upholds quality standards aligned with company objectives.Key responsibilities:<ul><li>Identifies&nbsp;and evaluate potential suppliers; build and maintain relationships with them.</li><li>Leads supplier negotiations to secure the best pricing and terms.</li><li>Manages&nbsp;the full sourcing cycle—from identifying needs to ensuring on-time delivery.</li><li>Oversees daily purchasing activities and track delivery timelines.</li><li>Ensures compliance with all internal procurement policies.</li><li>Prepares monthly procurement reports and maintain accurate supplier data.</li><li>Works closely with cross-functional teams (R&amp;D, Production, Finance) to ensure smooth project delivery.</li><li>Monitors deadlines and keep tasks moving on schedule.</li><li>Supports internal alignment and coordination in the identification and consolidation of purchase needs across all Rontis functions and locations.</li></ul>Requirements:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, Economics, or a related field</li><li>Strong negotiation and communication skills.</li><li>Analytical mindset for cost analysis and supplier evaluation.</li><li>Problem-solving abilities and a proactive approach.</li><li>High attention to detail and excellent organizational skills.</li><li>Understanding of the pharmaceutical industry landscape.</li><li>Strong English communication skills (spoken and written).</li><li>Proficiency in Microsoft Office, especially Excel and Outlook.</li></ul>

Procurement Officer

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and German C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferredWhy Choose Us?&nbsp; &nbsp;<ul><li>Stable Future: Secure your career with an indefinite contract and enjoy the stability of 14 salaries per year.</li><li>Relocation Package to lovely city of Athens&nbsp;</li><li>Financial Growth: Benefit from our competitive remuneration package and monthly performance bonuses.</li><li>Everyday Benefits: Relish daily meal vouchers with Up Hellas Mastercard.</li><li>Comprehensive Health Coverage: Enjoy private health insurance and dental care.</li><li>Global Career Pathways: Explore international career prospects with our Concentrix International Mobility program.</li><li>Vibrant Community: Engage in exciting employee events and immerse yourself in our lively culture.</li><li>Wellness Focus: Access a free gym, partake in wellness activities, and unwind at our rooftop cinema with breathtaking Acropolis views.</li><li>Gourmet Breaks: Savor delicious meals at our state-of-the-art corporate cafeteria.</li></ul>

Sales Team Leader (f/m/d) with English and German (Relocation Support to Athens)

Our Graduate Program is more than a learning path - it's a journey where you will work on real business cases and have a direct impact on business results. What can you expect? &nbsp;<ul><li>&nbsp;Permanent position in one of the business or IT departments from the start of your employment.&nbsp;</li><li>&nbsp;Two rotations between different business and IT departments during the 12-month program.&nbsp;</li><li>&nbsp;Project Management and Communication training path after the first six months.&nbsp;</li><li>&nbsp;Continuous learning and skill improvement through structured training sessions at our Digital PayTech University. &nbsp;</li><li>Opportunity to develop business ideas, implement them, and build your network of stakeholders within a group of highly skilled business leaders from all over Europe.&nbsp;</li></ul> What makes you stand out as the ideal participant for this program? If you see yourself in the description that follows, you should take the first step and apply! &nbsp;<ul><li>&nbsp;You have a master’s degree in engineering, STEM or Economics &amp; Business graduated within the last 12 months or will graduate in 2025.&nbsp;</li><li>You can demonstrate basic knowledge of cybersecurity principles, either through coursework, certifications (e.g., ISC2 Cybersecurity, ISACA Cybersecurity Fundamentals, or equivalent), or personal projects.</li><li>Are you passionate about protecting the digital world from cyber threats? Ready to turn your knowledge into impact and solve complex technical problems?</li><li>&nbsp;You are a career starter with no more than one year of working experience.&nbsp;</li><li>&nbsp;You are fluent in English and in the local language of the country you are applying for (any additional language is beneficial).&nbsp;</li><li>&nbsp;You can easily imagine working in an international environment and actively collaborating with colleagues from all over Europe (if you have study or work-related international experience from abroad, that will be considered a beneficial qualification).&nbsp;</li><li>&nbsp;You are committed to your work, have an exciting university career with proven great results, enjoy learning new things, feel confident to own projects by yourself and like being part of a team.&nbsp;</li><li>&nbsp;For you, formal training is a starting point - you always look for more and want to make a difference in everything you work on.&nbsp; &nbsp;</li></ul>What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

Graduate Program - IT (CyberSecurity)

Department:&nbsp;Middle / High SchoolStatus:&nbsp;Future OpportunitiesACS Athens is committed to&nbsp;academic excellence, innovation, and fostering a student-centered learning environment. We are seeking&nbsp;expressions of interest&nbsp;from experienced and passionate&nbsp;Social Studies Teachers&nbsp;who align with our mission and values. While there is&nbsp;no confirmed opening&nbsp;at this time, we are building a&nbsp;network of qualified educators&nbsp;to be considered for&nbsp;future opportunities.Who Should Apply?We invite applications from educators who:<ul><li>Have a strong background in teaching&nbsp;Social Studies, History, Geography, Political Science, or Economics&nbsp;within an&nbsp;American or IB curriculum.</li><li>Promote&nbsp;critical thinking, global awareness, and civic responsibility&nbsp;through engaging lessons.</li><li>Utilize&nbsp;inquiry-based and interdisciplinary teaching strategies&nbsp;to make learning relevant and meaningful.</li><li>Are experienced in integrating&nbsp;technology, data-driven instruction, and real-world connections&nbsp;into the curriculum.</li><li>Value&nbsp;student-centered learning, debate, discussion-based instruction, and research projects.</li><li>Are adaptable and excited about working in an&nbsp;international school environment.</li></ul>Qualifications &amp; Requirements<ul><li>A&nbsp;Bachelor's or Master's degree&nbsp;in&nbsp;History, Political Science, Geography, Social Studies Education, or a related field.</li><li>A&nbsp;valid teaching license/certification&nbsp;from the country of origin.</li><li>Experience teaching Social Studies at the&nbsp;Middle or High School&nbsp;level.</li><li>Strong knowledge of&nbsp;civic engagement, international relations, and historical analysis.</li><li>Familiarity with&nbsp;technology integration and project-based learning&nbsp;in Social Studies instruction.</li><li>Experience in an&nbsp;international or multicultural school setting&nbsp;is a plus.</li></ul>Why Join ACS Athens?<ul><li>An innovative learning community&nbsp;that values&nbsp;excellence, conscious citizenship, and student leadership.</li><li>Professional development opportunities&nbsp;to support continuous growth.</li><li>A collaborative and dynamic faculty team dedicated to&nbsp;educational best practices.</li></ul>How to ApplyIf you are interested in being considered for&nbsp;future opportunities, please complete&nbsp;this form&nbsp;and submit in English:<ul><li>Resume/CV;</li><li>Cover letter, which should include a statement of how you connect to ACS Athens' mission;</li><li>The contact information for three professional references;</li><li>A brief self-introduction video (through&nbsp;Vimeo&nbsp;or any other supported video file) showcasing your professional background, key skills, and personal motivations for wanting to contribute to the mission and values of ACS Athens.</li></ul>Applications will be kept on file for future reference.&nbsp;Should a position become available, we will reach out to selected candidates to proceed with the hiring process.We look forward to connecting with exceptional educators who share our passion for&nbsp;inspiring and empowering students.

Social Studies Teacher

We are looking for a Senior Compliance Officer to join our team at&nbsp;Eurolife FFH Life Insurance. As a senior member of the Compliance team you will drive the Company’s compliance framework, ensuring strong oversight across AML, FATCA/CRS, broader regulatory requirements and internal policies. The role reports to the Head of the Compliance Function.Role responsibilities<ul><li>Contribute to the development, maintenance and implementation of the Compliance Framework in line with local and EU regulations.</li><li>Conduct compliance risk assessments to identify, evaluate the level, significance, and scope of regulatory risks and oversee mitigation plans</li><li>Stay fully informed on relevant laws, regulations, AML requirements, and FATCA/CRS obligations.</li><li>Monitor the Company’s compliance with legal, regulatory, AML, and FATCA/CRS reporting requirements, as well as internal policies.</li><li>Monitor and support effective product governance throughout the product lifecycle in accordance with IDD and POG regulatory requirements. Oversee the implementation and effectiveness of the AML Framework.</li><li>Lead and supervise all FATCA/CRS Reporting obligations, ensuring accuracy, validation, and timely submissions.</li><li>Investigate irregularities, AML red flags, and complex compliance issues.</li><li>Coordinate ESG (Environmental, Social, and Governance) reporting in line with regulatory and corporate sustainability requirements.</li><li>Design and deliver across the organization compliance training programs on existing and upcoming regulatory obligations (incl. AML and FATCA/CRS compliance), and the business impact of non-compliance.</li><li>Prepare compliance reports for senior management, and regulatory authorities.</li><li>Escalate areas of concern and support decision-making at senior level.</li><li>Contribute to the enhancement of a strong compliance control framework, including AML and international tax reporting controls.</li><li>Collaborate cross-functionally to foster a strong culture of compliance.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Minimum 5-7+ years of senior experience in Compliance within insurance or financial services sectors.</li><li>Degree in Law, Business Administration, Finance, Economics, Social Sciences or any other relevant field. &nbsp;Postgraduate studies or certifications in Compliance or Risk Management will be considered as a plus.</li><li>Strong knowledge of Greek and EU regulatory frameworks (Solvency II, IDD, POG, GDPR).</li><li>Familiarity with ESG standards and sustainability reporting frameworks.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Project management skills</li><li>Familiarity with industry practices and professional standards</li><li>Integrity and professional ethics</li><li>Business acumen</li><li>Teamwork skills</li><li>Attention to detail</li></ul>What we offer<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Health Insurance Plan</li><li>Eurolife Hybrid Working Model</li></ul>

Senior Compliance Officer

Essential Functions/Core Responsibilities&nbsp;<ul><li>Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction</li><li>Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date</li><li>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities</li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members</li><li>Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories</li><li>Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction</li><li>Act as a point of escalation for the client and respond in a timely manner to any issues</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed</li><li>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client</li><li>Work closely with client contact on reporting and forecasting</li><li>Ensure team alignment to achieve operating plan targets, sales targets, and client performance targets (CPTs)</li><li>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team</li><li>Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)</li><li>Ensure high level of professionalism during all interactions with team and client</li><li>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met</li><li>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience</li><li>Lead team to effectively influence buying/renewal process to achieve greater client satisfaction</li></ul>&nbsp;&nbsp;&nbsp;QualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• Consistent track record of success with a passion for exceptional customer experience and driving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanorPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader - Czech + English Speaker (Relocation Support - Athens)

Intellectica is recruiting a Customer Support Specialist on behalf of its client, a leading premium event rentals company with a strong focus on creativity, quality, and customer satisfaction. The company serves both local and international clients, offering tailored solutions that combine functionality and aesthetics. Based in Athens, Greece, and reporting to the Sales Manager, the successful candidate will play a key role in managing incoming client requests, preparing offers, and creating basic visual presentations to support proposals. This position offers significant exposure and growth opportunities within a collaborative and fast-paced environment.Key activities and responsibilities of this role include:<ul><li>Acting as a primary point of contact for clients, ensuring a smooth and professional customer experience throughout the inquiry and proposal process</li><li>Managing incoming customer inquiries, primarily via email, ensuring timely and professional responses</li><li>Preparing and sending detailed offers through the Atlantis system, maintaining accuracy and consistency</li><li>Creating basic 2D/3D visual presentations, using design tools such as Photoshop, to illustrate proposals for clients</li><li>Coordinating with internal teams (management, warehouse, administration) to ensure feasibility and alignment of offers</li><li>Maintaining organized records of client communications and proposals for follow-up and reporting</li><li>Supporting the Sales Manager in day-to-day tasks and contributing to process improvements</li><li>Occasionally creating advanced visual materials for major proposals, including presentations of new equipment, venue layouts, 3D photorealistic renderings, and aesthetically curated combinations of furniture and art de la table using tools such as Canva, Photoshop, and AutoCAD</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration or a related field</li><li>1+ years of experience in customer support or administrative roles</li><li>Familiarity with Canva, Photoshop, AutoCAD is highly desirable</li><li>Comfortable working with CRM or ERP Systems (preferably Atlantis) and MS Office Suite</li><li>Fluent in English and Greek (both written and verbal); strong verbal and written communication skills in English, as the role involves frequent interaction with international clients</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Ability to prioritize and manage multiple tasks effectively</li><li>Team-oriented mindset with a proactive approach</li><li>Problem-solving attitude and adaptability</li><li>High sense of responsibility and accuracy</li><li>Creativity and strong aesthetic sense</li></ul>

Customer Support Specialist int-0442

Intellectica is recruiting on behalf of its client, a dynamic and publicly listed group of companies operating at the forefront of the high-tech sector. With a presence in global markets and a portfolio that spans cutting-edge innovation and strategic investments, the group is known for its bold vision, high-impact leadership, and a culture of excellence. To support the President in driving cross-company alignment we are seeking an experienced&nbsp;Personal Assistant. Based in Athens, Greece, the successful candidate will play a pivotal role in managing the President’s daily operations, ensuring seamless execution of business priorities and enhancing overall executive efficiency.Key activities and responsibilities of this role include:<ul><li>Serving as a primary liaison for the President among internal teams and external stakeholders, ensuring exceptional service and strong professional relationships</li><li>Coordinating travel arrangements and scheduling appointments and meetings for the President while managing their calendar efficiently</li><li>Handling incoming calls, messages, and redirection as needed</li><li>Prioritizing and managing email correspondence, ensuring timely attention to important matters</li><li>Organizing daily meeting agendas, taking minutes, handling correspondence, and drafting emails</li><li>Accompanying the President to business events</li><li>Collaborating with team members to prepare the President for meetings and presentations</li><li>Performing administrative tasks, including record keeping, note-taking, documentation creation, filing, and confidential financial management</li><li>Welcoming visitors, reviewing documents, managing internal communications, and optimizing office efficiency</li><li>Assisting in the execution of strategic initiatives by following up on key action items and deadlines</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Affairs, Business Administration, or a related field</li><li>Proven experience working closely with senior executives in fast-paced, high-complexity environments</li><li>Advanced presentation development and delivery skills, with demonstrated experience creating high-impact executive presentations</li><li>Tech-savvy and comfortable managing digital tools</li><li>Proficiency in the MS Office Suite</li><li>Fluency in Greek and English (written and verbal)</li><li>Willingness to travel as needed</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication, interpersonal and presentation skills</li><li>Flexible and adaptable, with a proactive attitude, capable of multitasking and prioritizing effectively</li><li>Strong organizational and planning skills, exhibiting high levels of reliability</li><li>High integrity standards, being able to appropriately handle sensitive and confidential information</li><li>Proactive and solution-oriented</li><li>Excellent stakeholder management skills</li><li>Composed and adaptable under pressure</li></ul>

Personal Assistant to the President int-0356

As our Front Desk Officer your main objective is to provide excellent customer service by welcoming visitors, managing incoming calls, and ensuring smooth communication and administrative support within the organization. You will be reporting to the Office Manager.&nbsp;You can look forward to the following tasks;<ul><li>Answer and direct incoming phone calls promptly and professionally.</li><li>Welcome and assist visitors, ensuring a positive first impression.</li><li>Provide administrative support to staff for daily office needs.</li><li>Manage office supplies inventory and coordinate replenishment.</li><li>Handle all incoming and outgoing mail and courier services.</li><li>Administer the company’s info email inbox and ensure timely responses.</li><li>Assist in arranging travel and accommodation for staff when required.</li><li>Schedule and manage meeting room bookings.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Assist in organizing internal meetings and company events.</li><li>Perform basic record-keeping and filing tasks as needed.</li></ul>Your energy is requiredYou impress us with these qualifications;<ul><li>Bachelor’s degree as a minimum.</li><li>Minimum 2 years’ working experience in a corporate environment.</li><li>Excellent communication skills in both Greek and English.</li><li>Fully computer literate: competent to an intermediate level in Microsoft Office packages (Word, Excel, PowerPoint &amp; Outlook) – certification considered an asset.</li><li>Ability to multitask and prioritize effectively in a fast-paced setting.</li><li>Professional appearance and demeanour, attention to detail.</li><li>Experience working in an international, multicultural environment considered an asset.</li></ul>You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life:<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance</li></ul>

Front Desk Officer (m/f/d)

HELLENIC CABLES S.A.&nbsp;is seeking a detail-oriented and proactive Supply Chain Specialist to join our dynamic and fast-growing Project Management Office in Marousi, Athens.As a Supply Chain Specialist, you will play a key role in managing end-to-end supply chain operations for complex projects. You will be responsible for demand planning, procurement, logistics coordination, and inventory optimization, ensuring timely material availability and compliance with international trade regulations. Working closely with internal teams and external partners, you will contribute to operational excellence and cost efficiency.Responsibilities:&nbsp;<ul><li>Develop and execute demand planning and forecasting to support project timelines and production needs.</li><li>Manage warehouse operations, inventory control, and optimization processes.</li><li>Oversee procurement and sourcing activities, ensuring timely and cost-effective supply of materials.</li><li>Coordinate inbound and outbound logistics, including transportation, warehousing, and distribution.</li><li>Handle freight forwarding processes and ensure compliance with customs regulations and Incoterms.</li><li>Maintain strong supplier relationships, negotiate contracts, and monitor vendor performance.</li><li>Support production planning and scheduling to align with manufacturing capacity and delivery deadlines.</li><li>Monitor order fulfillment and tracking, ensuring on-time delivery and customer satisfaction.</li><li>Implement supply chain risk management strategies and continuous improvement initiatives (Lean, Six Sigma, Kaizen).</li><li>Analyze logistics data, develop KPIs (OTIF, lead time, freight cost), and prepare performance reports.</li><li>Ensure compliance with trade regulations, import/export processes, and maintain accurate documentation.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or related field.</li><li>2–5 years of experience in supply chain, logistics, or procurement roles (experience in EPC or industrial projects is a plus).</li><li>Strong knowledge of ERP systems (SAP) and WMS/TMS platforms.</li><li>Advanced proficiency in MS Excel (pivot tables, VLOOKUP, macros).</li><li>Familiarity with Incoterms, customs compliance, and international trade regulations.</li><li>Excellent analytical skills for data analysis, cost optimization, and root cause analysis.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to multitask and adapt in a fast-paced environment.</li><li>Fluent in English (German will be considered an asset).</li><li>Professional certifications (e.g., APICS CPIM, CSCP) are a plus.</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing.</li><li>Competitive remuneration package.</li><li>Life &amp; Health Insurance Plan.</li><li>Additional Bonus, based on results.</li></ul>

PROJECT SUPPLY CHAIN SPECIALIST (3687)

Are you fluent in Italian and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Italian.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;Italian&nbsp;language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Hellas is an equal-opportunity employer&nbsp;Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.&nbsp;

Italian speaking B2B Sales Representative

Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp;and use your sales skills in&nbsp;German.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;German &nbsp;language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>20-25% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German speaking B2B Sales Representative

Intellectica is recruiting a Personnel &amp; Administration Coordinator on behalf of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Renowned for delivering high-quality, reliable services to global partners, the company values precision, accountability, and operational excellence. Based in Attiki, Greece, this successful candidate will report directly to the CEO and support the full spectrum of human resources and administrative functions.Key activities and responsibilities of this role include:<ul><li>Maintaining comprehensive personnel records for staff and contractors, including qualifications, medical clearances, training certifications, and others</li><li>Preparing HR documentation and official correspondence, while ensuring HR databases are accurately updated and maintained</li><li>Managing end-to-end onboarding and offboarding processes, including new hire packages, documentation and logistics coordination</li><li>Coordinating internal and external employee development activities, including liaison with external partners, such as training vendors</li><li>Scheduling approved training courses in accordance with individual and organizational development plans</li><li>Reviewing and updating internal manuals, departmental procedures, and employee handbooks</li><li>Addressing employee queries related to HR policies and internal procedures</li><li>Ensuring confidentiality of HR information and safeguarding sensitive data</li><li>Organizing company events and team-building activities to support employee engagement and satisfaction</li><li>Effectively communicating the company’s vision, leadership decisions and organizational updates to staff, reinforcing the firm’s corporate values</li><li>Collaborating with the QHSE Department to support and promote company-wide initiatives on quality, health, safety, and the environment (QHSE)</li><li>Assisting with travel arrangements and the preparation and processing of relevant expense forms</li><li>Participating in educational workshops to maintain technical knowledge and staying up to date with changes in labor legislation</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s Degree in Human Resources, Business Administration, or a related field; HR certifications are considered a plus</li><li>At least 3 years of experience in a similar HR or administrative coordination role; maritime or offshore industry background is highly desirable</li><li>Understanding of Greek labor law and employment regulations</li><li>Familiarity with Human Resource Management Systems (HRMS) is considered a plus</li><li>Proficiency in Microsoft Office Suite with advanced skills in Excel</li><li>Fluency in Greek and English, both written and spoke</li></ul>Core competencies of a successful candidate:<ul><li>Clear and confident communicator</li><li>Strong organizational and time management skills</li><li>High level of integrity and confidentiality</li><li>Efficient multitasker with attention to detail</li><li>Proactive, adaptable, and solution-oriented</li></ul>

Personnel & Administration Coordinator int-0409

Intellectica is recruiting a&nbsp;Junior Financial&nbsp;Controller&nbsp;on behalf of the Marine &amp; Ship Management division of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Known for its commitment to technical excellence, operational reliability, and client-focused delivery, the company is expanding its project team to support a growing pipeline of complex international projects. Based in Attiki, Greece and reporting to the CFO, the successful candidate will collaborate closely with both the internal accounting team and operations teams to support the financial oversight of vessel operations and supplier management, and broader financial planning and reporting activities.Key activities and responsibilities of this role include:<ul><li>Coordinate and process monthly crew payments, ensuring accuracy, timeliness, and compliance with contractual terms and maritime regulations</li><li>Manage accounts payable for vessel-related suppliers, including invoice verification, payment scheduling, and reconciliation of vendor statements</li><li>Record, monitor, and reconcile financial transactions related to vessel operations using the MGA platform</li><li>Prepare detailed cost reports for individual vessels, tracking expenses across categories such as crew, maintenance, port charges, and fuel</li><li>Assist in the preparation of monthly and quarterly financial statements, ensuring completeness and accuracy of vessel-related data</li><li>Support budget tracking and variance analysis, identifying discrepancies and contributing to cost control efforts</li><li>Provide documentation and financial data during internal and external audits, ensuring compliance with regulatory and company standards</li><li>Assist the CFO in budgeting, forecasting, and broader financial planning activities</li><li>Contribute to the preparation of financial reports and performance summaries for senior management</li><li>Participate in the implementation and enhancement of financial systems, tools, and process improvements</li></ul><ul><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, Economics, Shipping Finance, or a related field; a Master’s degree or professional certification (e.g. ACCA, CFA) is a plus</li><li>Minimum&nbsp;4 years&nbsp;of relevant experience in financial control, accounting, or marine operations finance</li><li>Prior exposure to the&nbsp;maritime, shipping, or offshore energy&nbsp;sectors is highly desirable</li><li>Strong understanding of financial processes including cost reporting, supplier management, and payment workflows</li><li>Good knowledge of vessel operations and the financial implications of their cost structures</li><li>Proficiency in Microsoft Excel; familiarity with ERP systems is an advantage</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong attention to detail and accuracy</li><li>Proactive and solution-oriented mindset</li><li>Excellent organisational and time management skills</li><li>Clear and confident communication style</li><li>Ability to work independently and take initiative</li></ul>Apply Now

Junior Financial Controller int-0384

Intellectica&nbsp;is recruiting a data-oriented&nbsp;Warehouse Manager&nbsp;on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Operations Director, the successful candidate will be responsible for overseeing day-to-day operations across assigned facilities, leading teams, and ensuring alignment with business goals, safety standards, and customer expectations.&nbsp;Key activities and responsibilities of this role include:&nbsp;Managing the daily functions of multiple Distribution Centers, including storage layout, inventory control, order processing, dispatch, and coordination of all staff, supervisors, and shift leads<ul><li>Supervising cleanliness, proper equipment usage, infrastructure protection, and enforcement of workplace safety protocols for employees and visitors</li><li>Planning personnel resources, approving supply requisitions, monitoring cost-efficiency, and ensuring budget adherence to optimize operational productivity</li><li>Ensuring adherence to regulatory frameworks and internal SOPs, including health &amp; safety, food safety, and environmental standards, while overseeing audits, risk management plans, and KPI performance</li><li>Collaborating with internal teams and clients to manage order and inbound flows, resolve issues via ticketing systems, oversee reporting timelines, and monitor service quality and customer satisfaction</li><li>Leading staff evaluations, organizing training for internal and subcontracted teams, managing leave schedules, and fostering a performance-driven and team-oriented culture</li><li>Driving process improvements, managing inventory counts, supporting new warehouse layout proposals, and overseeing value-added projects such as repackaging and relabeling</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>At least 5 years of experience in a similar warehouse or distribution center leadership role</li><li>Proficiency with Microsoft Office Suite</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational and planning skills with a methodical approach to problem-solving</li><li>Proven leadership capabilities with the ability to manage teams, delegate effectively, and inspire performance</li><li>Strong sense of accountability, teamwork, and collaboration</li><li>Excellent communication skills and ability to manage cross-functional relationships</li></ul>The company offers:<ul><li>Competitive salary</li><li>Private health insurance program</li><li>Friendly and dynamic working environment</li><li>Opportunities for career advancement and growth</li></ul>

Warehouse Manager int-0360

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic IS/ Call Center Systems Specialist&nbsp;to be part of our Call Center Systems team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

IS/ Call Center Systems Specialist

Main Tasks:<ul><li>Receive and manage customer requests, through our internal ticketing system</li><li>Assign work orders to engineers</li><li>Follow up tickets through whole ticket lifecycle, based upon customer contracts</li><li>Ensure SLA terms are respected</li><li>Remotely perform system troubleshooting, incident investigation and resolution for a set of customers or services</li><li>Coordinate 3rd party vendors</li><li>Monitoring and operation of customer systems using managed services tools</li><li>Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams (Level 2, Level 3)</li><li>Reporting</li></ul>&nbsp;Required Qualifications:<ul><li>Bachelor's degree in computer science or related field</li><li>At least 2 years of proven experience in a similar position</li><li>Very good knowledge of Windows environment</li><li>Very good knowledge of MS Office (excel, word)</li><li>Basic technical knowledge and experience in Networking (switching/routing)</li><li>Basic knowledge and understanding in Firewalling/Security</li><li>Excellent knowledge of English (both written &amp; spoken)</li><li>Ability to work in shifts 24*7</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certification in the technological areas of Systems/Networking/Firewalling (e.g. CCNA, NSE, Azure etc.)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Problem-solving and troubleshooting skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

Technical Support Engineer

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.DescriptionWe are looking for an enthusiastic Team Leader for one of our clients. Join our team of #GameChangers in Athens and bring out your communication skills in German.Why join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communication skills in German.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>Achievable monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li></ul>What you’ll be doing:Essential Functions/Core Responsibilities<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.</li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.</li><li>Identify performance-related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations.</li><li>Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>Communicate expectations to employees and provide timely updates.</li><li>Provide subject matter expertise in handling escalated customer calls as needed.</li><li>Conduct team meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.</li><li>Stay current on internal work processes, policies, and procedures. Attend required manager development training.</li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.</li></ul>Candidate Profile<ul><li>Team Leader experience is required.</li><li>BPO or contact center experience is an advantage.</li><li>Fintech experience would be considered an advantage.</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations.</li><li>Work well under pressure and follow through on items to completion.</li><li>Strong communication skills, both written and verbal.</li><li>Ability to lead a team in multi-tasking, prioritization, and meeting timelines on deliverables.</li><li>Ability to mentor, coach, and provide direction to a team of employees.</li><li>Willingness to work a flexible schedule.</li><li>German (C1) and English (B2) proficiency.</li></ul>

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