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Aoristou

Orismenou

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As a Senior Internal Auditor (IT &amp; Data Analytics), you are responsible for providing independent, objective assurance and advisory services designed to add value and improve the organization’s operations. In this role, you will engage frequently with ΙΤ, Cyber Security, Digital Banking, Data Governance business and functional units across the Bank and the wider International Group, providing valuable insights and challenging the effectiveness of respective ICT and operational risk management processes.&nbsp;What you will be doing&nbsp;<ul><li>Assess the effectiveness and efficiency of the IT processes followed at Group level.</li><li>Evaluate the design and operational effectiveness of information systems and applications.</li><li>Contribute to the development and application of the internal audit functions’ data analytics capability.</li><li>Review, evaluate and test application controls.</li><li>Complete audit working papers by documenting audit tests and findings.</li><li>Provide recommendations on identified issues.</li><li>Keep abreast of the new audit developments and apply international practices and standards (IIA, ISACA - CoBIT, ITIL etc.).</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s Degree preferably in Information Technology, Computer Science or in another quantitative field of study (e.g. Engineering, Mathematics or any other related discipline).</li><li>7 – 10 years of professional experience in&nbsp;Network/System/Database/Development/Application Administration,&nbsp;IT Security,&nbsp;Data Processing and Data Visualization Technologies,&nbsp;ICT Audit</li><li>Knowledge of banking environment will be considered a plus.</li><li>A professional qualification, such as CISA, CISSP, CISM or any other related audit/technical designation, will be considered an asset.</li><li>Communication, report writing and presentation skills.</li><li>Excellent command of the English language (both written and spoken).</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Senior Internal Auditor (IT & Data Analytics)

As a Remote Retail Technical Support Agent, you will quickly resolving store agents' technical issues. From infrastructure and operations to equipment, they provide swift, effective solutions or escalate as needed, ensuring smooth store operations every time.&nbsp;What your day to day will include:• &nbsp; &nbsp;Handling incoming technical requests from Allwyn stores&nbsp; • &nbsp; &nbsp;Resolving issues following specific processes and methodologies • &nbsp; &nbsp;Researching unresolved issues before escalation • &nbsp; &nbsp;Assessing ticket criticality and escalating complex cases • &nbsp; &nbsp;Building effective relationships with agents&nbsp; • &nbsp; &nbsp;Recording incidents and resolutions, providing data to internal teams • &nbsp; &nbsp;Updating the ticketing system with tickets and resolutions • &nbsp; &nbsp;Following up on escalated tickets with technicians or internal teams • &nbsp; &nbsp;Handling equipment deployment, commissioning, decommissioning, relocation, and site readiness validation&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Information Systems, Computer Science, Business Administration or other related fields• &nbsp; &nbsp;1+ years of proven experience and familiarity with similar position in Technical Support • &nbsp; &nbsp;Hands on experience in technical issues resolution&nbsp; • &nbsp; &nbsp;Customer service culture • &nbsp; &nbsp;Excellent problem-solving and communication skills • &nbsp; &nbsp;Knowledge of Call Center equipment/software programs • &nbsp; &nbsp;Strong organizational, planning and reporting skills &nbsp; • &nbsp; &nbsp;Excellent MS Office knowledge&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Remote Retail Technical Support Agent Band_Employee (3952)

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We are looking for a Junior Functional Tester to join our team supporting digital customer touchpoints within e-commerce platforms.As part of the team, you will assist in executing the testing lifecycle, contribute to drafting test scenarios, and assist with issue resolution to help ensure high-quality digital experiences. Apply now to grow your skills and contribute to exciting projects.Office location: Northeastern suburb of Athens.On-site presence: 3 days per week.Responsibilities<ul><li>Assist in executing the testing lifecycle across digital platforms and customer-facing touchpoints</li><li>Support the preparation of test scenarios for new features</li><li>Help coordinate issue tracking and resolution</li><li>Contribute to system readiness for User Acceptance Testing (UAT)</li><li>Work collaboratively with teammates on regression testing activities</li><li>Assist with basic documentation for test cases and findings</li></ul>Requirements<ul><li>1+ years of experience in functional testing</li><li>Hands-on experience with User Acceptance Testing (UAT) processes is required</li><li>Exposure to digital and/or e-commerce testing environments</li><li>Basic understanding of regression testing concepts</li><li>Ability to contribute to drafting and executing test cases</li><li>Detail-oriented mindset with problem-solving capability</li><li>Basic communication skills for internal team coordination</li><li>Willingness to learn and adapt to testing tools (experience with Atlassian Cloud tools is a plus)</li><li>Familiarity with or interest in digital customer touchpoints</li><li>English language proficiency at B1-B2 (Intermediate)</li><li>Fluent Greek language skills</li></ul>Nice to have<ul><li>Interest in analyzing test results and generating simple reports</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Manual Tester for Digital Customer Touchpoints

Our Insurance project&nbsp;is for one of the largest and most digitally progressive insurance providers in Greece, part of an international group with presence across Europe. The company is currently undergoing a major transformation in its data ecosystem, evolving its enterprise data warehouse environment and investing in next-generation platforms for analytics, automation, and service personalization.Must Have:<ul><li>Proficiency in React Native</li><li>Strong knowledge of JavaScript (ES6+) and TypeScript (preferred)</li><li>Experience with Redux, MobX, or React Context API for state management</li><li>Familiarity with React Navigation for handling screens and navigation</li><li>Experience integrating third-party libraries and APIs</li><li>Understanding of mobile app lifecycle and performance optimization</li><li>Experience working in Agile teams</li></ul>Nice to Have:<ul><li>Experience with native iOS/Android modules or bridging</li><li>Familiarity with CI/CD tools (e.g. Jenkins, Bitbucket pipelines)</li><li>Knowledge of testing frameworks (Jest, React Native Testing Library)</li><li>Exposure to backend services (e.g., REST APIs) </li></ul>Let’s talk about us<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards </li></ul>Let’s talk about Code.Hub-ers<ul><li>Free pass to all Code.Learn activities</li><li>Training &amp; Tech Mentor for your induction</li><li>Sponsorship of a Bachelor’s and/or Master’s Degree from Athens Tech College</li><li>Private Health Insurance</li><li>Performance planning every six months and two-year promotion cycles</li><li>Free lunch/snack every day &amp; Cocktail Fridays @ our offices</li><li>Referral Bonus</li><li>Signing Bonus</li></ul>

React Native Developer

As Cyber Security Operations Engineer, handles daily cybersecurity operations, investigates potential threats, monitors systems and network logs, ensures vulnerabilities are fixed, systems are hardened, and incidents are managed in compliance with corporate security policies&nbsp;Your day to day will include:<ul><li>Monitoring, detecting, analyzing, and responding to security threats and incidents across internal infrastructure and cloud environments</li><li>Performing in-depth analysis of security events, triaging alerts, and escalating or resolving incidents as appropriate</li><li>Responding to security incidents by executing containment, eradication, recovery, and root cause analysis procedures</li><li>Assisting in developing and improving incident response playbooks and standard operating procedures</li><li>Performing vulnerability scans, assessing findings, and collaborating with IT teams to remediate high-risk issues</li><li>Administering and tuning security tools (Firewalls, NDR, DLP, SIEM, EDR, etc.) to improve detection and response capabilities</li><li>Performing threat hunting and vulnerability assessments to identify potential risks</li><li>Collaborating with IT teams, including developers and platform engineers, to embed security-as-code practices throughout the development lifecycle</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor's degree in Cybersecurity, Information Technology, or a related field</li><li>3+ years of experience in cybersecurity engineering, security operations, or network security</li><li>Familiarity with Zero Trust architecture, SASE, and Identity &amp; Access Security</li><li>Experience with Email security technologies</li><li>Hands-on experience with security technologies (EDR, NDR, SIEM, WAF, PAM, CSPM, and Vulnerability Management Tools)</li><li>Excellent troubleshooting, problem-solving, and analytical skills</li><li>Excellent knowledge of English language&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Cyber Security Operations Engineer (3810)

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

We are looking for a Business Analyst to join a transformative project aimed at modernizing and standardizing the IT and OT landscape of power production sites in Greece. This role focuses on digital transformation and seamless collaboration among stakeholders, requiring business trips within Greece. Please note that the flexibility to travel across Greece is required by the project/client.Responsibilities<ul><li>Provide support for the completion of the IT services rollout to production sites</li><li>Conduct a detailed analysis of current IT vs OT applications</li><li>Standardize the technology stack and solutions</li><li>Discover and support cloud migration and modernization of selected applications</li><li>Deliver on-site training for end users</li><li>Cooperate with stakeholders and vendors</li><li>Lead transformation initiatives for increased productivity improved security and cost optimization in a high-paced environment</li></ul>Requirements<ul><li>2+ years of experience in Business Analysis</li><li>Background in legacy system integration</li><li>Understanding of application migration and modernization concepts to the cloud</li><li>Capability to work under tight deadlines</li><li>Excellent client-centric approach</li><li>Flexibility to travel in Greece for discovery sessions</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst

SAP Basis Team Leader

We are seeking a Junior Platform Engineer – Store Operations to support the stability, performance and ongoing improvement of the technology platforms powering our retail stores.In this role, you will act as a technical expert for store-level systems, integrations and data flows, collaborating with product, delivery and operations teams to ensure seamless store operations.Office location: Northeastern suburb of Athens.On-site presence: 3 days per week.Responsibilities<ul><li>Monitor, maintain and optimize store-level platforms to ensure high availability and performance</li><li>Provide Tier 2 technical support for store operations teams, troubleshooting issues related to data flows, system performance and integrations</li><li>Collaborate with vendors and internal teams to resolve platform incidents and minimize disruption to store operations</li><li>Understand relational databases, including writing and optimizing queries, performing data validation and supporting ETL processes</li><li>Develop understanding of integration patterns such as API-based, event-driven, flat-file, message queues and real-time vs batch to support system connections</li><li>Work with engineering teams to implement and validate integrations between store systems and enterprise platforms</li><li>Ensure stability of the system and provide guidance in new implementations</li><li>Contribute to continuous improvement of deployment pipelines and operational processes</li><li>Implement and enhance monitoring, alerting and observability tools to proactively identify performance issues</li><li>Participate in on-call rotation for critical store systems</li><li>Contribute to root-cause analysis and the development of long-term stability improvements</li><li>Act as a bridge between delivery, product and business, ensuring technical issues are clearly communicated</li><li>Document system flows, operational procedures, troubleshooting guides and knowledge bases</li><li>Provide training and technical guidance to cross-functional teams when needed</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent practical experience</li><li>Knowledge of SQL, including query writing, joins, performance tuning, data validation and troubleshooting</li><li>Understanding of system integration methods such as REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines and event-driven architectures</li><li>Experience supporting distributed systems or platforms at scale (0-2 years)</li><li>Skills in analytical and diagnostic troubleshooting in complex, multi-system environments</li><li>Proficiency in verbal and written English communication, with the ability to explain technical issues to non-technical audiences</li></ul>Nice to have<ul><li>Experience supporting technologies in retail, grocery or high-volume operational environments</li><li>Familiarity with cloud environments such as AWS, Azure or GCP</li><li>Knowledge of monitoring tools</li><li>Understanding of POS systems, inventory platforms or store workforce/operations tools</li><li>Exposure to DevOps practices and CI/CD processes</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Platform Engineer – Store Operations

We are seeking a Junior Functional Tester to join our team focused on digital customer touchpoints within e-commerce platforms.You will execute the testing lifecycle, prepare test scenarios, and coordinate issue resolution to ensure high-quality digital experiences. Apply now to contribute to innovative digital projects and enhance client satisfaction.Responsibilities<ul><li>Execute the testing lifecycle on digital platforms and connected touchpoints</li><li>Prepare test scenarios for new features</li><li>Coordinate communication for issue resolution</li><li>Prepare systems for User Acceptance Testing (UAT)</li><li>Analyze test results and report findings</li><li>Develop and maintain test cases documentation</li><li>Collaborate with cross-functional teams to support testing efforts</li><li>Monitor regression testing to ensure stability of features</li></ul>Requirements<ul><li>Junior level with 1+ years of experience in functional testing</li><li>Experience in digital and e-commerce testing environments</li><li>Knowledge of regression testing techniques</li><li>Ability to develop and execute test cases</li><li>Strong analytical and problem-solving skills</li><li>Good communication and coordination abilities</li><li>Proficiency in using Atlassian Cloud tools</li><li>Ability to prepare systems for UAT</li><li>Understanding of digital customer touchpoints</li><li>English language proficiency at B2 (Upper-Intermediate) level</li></ul>Nice to have<ul><li>Experience with test results analysis and reporting</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Junior Tester for Digital Customer Touchpoints

Are you excited about using advanced analytics to unlock real value from retail customer data?&nbsp;You’ll turn raw signals and trends into actionable insights that power smarter decisions, better experiences, and measurable ROI.&nbsp;Your day to day will include:<ul><li>Applying robust business logic to analyze customer behavior and performance trends, identifying opportunities, risks, and growth drivers</li><li>Performing in‑depth analysis on strategic topics (e.g., segmentation) and implementing ML/AI algorithms where applicable</li><li>Translating complex data into clear, actionable insights that support business decision‑making and recommending actions with measurable impact</li><li>Conducting regular and ad hoc analyses on CRM, Loyalty, and Commercial activations and delivering insights on customer engagement and value contribution</li><li>Developing and maintaining evaluation dashboards and reports (e.g., Power BI, Tableau, GA) by integrating multiple data sources</li><li>Implementing strong data validation procedures to ensure accuracy, consistency, and reliability of analytical outputs</li><li>Delivering presentations upon management request, providing analysis of complex datasets, commercial insights, and actionable plans</li><li>Designing, calculating, and maintaining customer‑centric KPIs and performance frameworks to evaluate initiative outcomes</li><li>Collaborating closely with internal teams (e.g., CRM, Loyalty, MUs, Sales, Finance, BI) to assess their analytical needs and translate them into actionable insights</li><li>Partnering with Tech teams to define data engineering and BI requirements (e.g., data marts, customer 360° views, validation standards)</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Statistics, Mathematics, Engineering, Computer Science or Analytics; MSc in a relevant field is a plus</li><li>Experience in data mining and big data analysis within complex environments</li><li>Strong SQL skills and hands‑on experience with analytical tools (Python, R, SAS, SPSS Modeler)</li><li>Solid understanding of statistical models and advanced analytical techniques</li><li>Proficiency in data visualization tools (Power BI, Tableau)</li><li>Strong analytical thinking, business acumen, and problem‑solving mindset</li><li>Proficient MS Office knowledge</li><li>Excellent command of English (written &amp; spoken)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>Competitive salary package and bonus scheme&nbsp;💸</li></ul><ul><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li></ul><ul><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Continuous learning with classroom/digital trainings by Allwyn Academy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Volunteering opportunities, including 2 extra days off to give back🌱</li><li>Well-Being activities&nbsp;💪</li><li>Monthly food allowance 🍴</li><li>Exclusive employee discounts across a range of partners 🛍️</li></ul>

Data Analyst (3865)

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

As a LOTOS Business Operations Specialist you will responsible for operating the LOTOS Gaming System applications, performing controls, and handling potential malfunctions or service failures according to established processes, in order to ensure the proper operation of all Games provided to Greece and Cyprus through LOTOS.&nbsp;What your day to day will include:<ul><li>Executing daily lottery system operations by operating multiple LOTOS applications</li><li>Monitoring and assessing LOTOS Gaming System performance according to operating standards</li><li>Enhancing data quality and operational processes by performing regular checks on data integrity and system reliability</li><li>Participating in projects for upgrading or remodeling the LOTOS gaming platform</li><li>Following up and cooperating with internal and external stakeholders to effectively manage issues in the LOTOS production environment</li><li>Executing UAT activities to support IT teams and vendors in implementing system improvements and modifications</li><li>Executing daily and draw management processes to support business operations and reconciliation controls</li><li>Monitoring ongoing business processes and established information security controls</li><li>Configuring LOTOS Gaming System parameters according to business needs and standards</li><li>Supporting contingency planning to ensure high availability of operations and responding to ad‑hoc assignments as required</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Information Technology or a related field</li><li>Hands-on experience in technical operations support, including gaming operations and procedures</li><li>Knowledge of IT service management / ticketing systems</li><li>Strong analytical, problem‑solving, communication, and interpersonal skills</li><li>Customer‑support orientation with strong attention to detail and ability to work under deadlines</li><li>Excellent command of English (oral and written) and proficient MS Office user</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;&nbsp;

Lotos Business Operations Specialist (3913)

As a Service Delivery Manager – Betting Systems, you’ll be at the heart of our Sportsbook technology operations. Your mission? To lead the planning, development, and support of IT solutions and network assets that power our betting platforms. You’ll orchestrate internal and external teams, ensuring seamless collaboration between business stakeholders, vendors, and developers to deliver projects accurately, efficiently, and on time.&nbsp;Your day to day will include:• &nbsp; &nbsp;Contributing to team budget planning and ensuring its effective execution • &nbsp; &nbsp;Ensuring business needs are clearly understood and translated into technical specifications (SoW) for effective solution development • &nbsp; &nbsp;Mapping and proposing the prioritization of projects, new developments, upgrades or change requests, setting up the overall plan and budget and allocating resources • &nbsp; &nbsp;Coordinating cross-functional teams (IT, vendors, business owners) to deliver high-quality, cost-efficient solutions aligned with business goals • &nbsp; &nbsp;Overseeing testing, UAT, and production releases to ensure functionality and minimize business disruption • &nbsp; &nbsp;Monitor operational efficiency of solutions, manage troubleshooting, and ensure SLA compliance • &nbsp; &nbsp;Identifying risks and areas for improvement in systems and equipment, proposing mitigation actions and upgrades • &nbsp; &nbsp;Managing and coaching team members to support skill development and goal achievement • &nbsp; &nbsp;Promoting collaboration across delivery units to optimize resource utilization and align product roadmaps.&nbsp;What you need to succeed • &nbsp; &nbsp;BSc in Computer Science, Information Systems, or equivalent; MSc in a relevant field is a plus • &nbsp; &nbsp;8+ years of experience in IT project management and solution development • &nbsp; &nbsp;Proven track record in coordinating large-scale projects and managing budgets • &nbsp; &nbsp;Consulting experience in IT or Business within the private sector • &nbsp; &nbsp;Hands-on experience in solution development and testing • &nbsp; &nbsp;Familiarity with Agile methodologies and principles • &nbsp; &nbsp;Preferable knowledge of Sportsbook Solutions • &nbsp; &nbsp;Excellent project management, analytical, and problem-solving skills • &nbsp; &nbsp;High attention to detail, accuracy, and a methodical approach • &nbsp; &nbsp;People management and team leadership skills • &nbsp; &nbsp;Strong collaboration skills and ability to engage stakeholders at all levels&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Manager-Betting Systems (3726)

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Job Summary We are looking for a technically skilled and detail-oriented Technical Writer to execute and operationalize the documentation framework, supporting the knowledge transfer ecosystem of our client.Our client is delivering advanced technology solutions for complex and mission-critical environments, is built on precision, structure, and technical excellence. To support their continued growth and innovation, they rely on structured knowledge capture and scalable documentation systems that ensure effective knowledge transfer across internal teams and external stakeholders.In this pivotal role, you will be responsible for creating, structuring, and maintaining high-quality, automation-ready documentation that serves as the single source of truth for their products and solutions. This includes architecting and maintaining structured content using advanced Microsoft Word capabilities, ensuring all materials follow rigid formatting controls, consistent terminology, and reusable content principles. Working under the strategic direction of the Training Lead, you will execute the defined standards and produce modular documentation that directly supports onboarding programs, client training, and certification paths.Your work will reinforce a documentation-first approach, ensuring that as our client evolves, their knowledge remains consistent, accessible, and scalable.Key Responsibilities<ul><li>Execute the documentation strategy, governance standards, and structural framework defined by the Training Lead, ensuring full alignment with organizational standards and knowledge transfer objectives.</li><li>Develop and maintain structured, modular, automation-ready documentation that serves as the single source of truth for product knowledge and training development.</li><li>Architect and manage advanced Microsoft Word “Smart Templates” leveraging structured Styles, Content Controls, Field Codes, dynamic image placeholders, and structured data population mechanisms (arrays/lists).</li><li>Produce clear, accurate, high-quality technical documentation (user manuals, configuration guides, product specifications) that translates complex concepts into structured and accessible content.</li><li>Ensure strict adherence to formatting controls, terminology governance, and reusable content principles, maintaining consistency across all documentation outputs.</li><li>Collaborate closely with cross-functional stakeholders (Engineering, Product Management and UX/UI) to gather, validate, and continuously update technical information.</li><li>Apply robust version control and documentation lifecycle management practices, ensuring traceability, accuracy, and controlled updates.</li><li>Conduct rigorous quality assurance, structural validation, and proofreading to maintain high standards of precision and operational excellence.</li></ul>QualificationsTechnical &amp; Automation Skills<ul><li>Minimum of 3 years of professional experience in Technical Writing, Documentation Engineering, or a related field within structured or technical environments.</li><li>Deep expertise in designing modular, automated documentation templates (experience with advanced MS Word automation like Smart Templates).</li><li>Proven ability to design structured, modular documentation systems aligned with governance frameworks.</li><li>Exceptional written and verbal communication skills in English, with strong experience translating complex technical concepts into clear, concise, and logically structured documentation for diverse audiences.</li><li>High attention to detail with demonstrated commitment to consistency in terminology, formatting, and documentation lifecycle management.</li><li>Familiarity with version control systems and documentation repositories.</li><li>Strong organizational skills and ability to operate effectively within defined processes and quality standards.</li><li>Collaborative mindset with the ability to work cross-functionally with technical teams (developers, product managers, UX/UI) and align documentation outputs with training and curriculum needs.</li></ul>Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:<ul><li>Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs.</li><li>Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success.</li><li>Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind.</li><li>Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey.</li><li>Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle.</li><li>Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.</li></ul>&nbsp;

Technical Writer

Αναζητούμε έναν Junior SEO Copywriter που θα βοηθήσει στη συγγραφή και βελτιστοποίηση περιεχομένου για την ιστοσελίδα μας, με στόχο τη βελτίωση της οργανικής κατάταξης στις μηχανές αναζήτησης.Αρμοδιότητες:<ul><li>Συγγραφή SEO-optimized άρθρων για συστήματα μαλλιών, περούκες και προϊόντα περιποίησης.</li><li>Έρευνα και ενσωμάτωση λέξεων-κλειδιών στο περιεχόμενο.</li><li>Βελτιστοποίηση παλαιότερων άρθρων με βάση τις SEO πρακτικές.</li><li>Σωστή χρήση τίτλων, meta descriptions και internal linking.</li><li>Ανάλυση της απόδοσης των άρθρων μέσω Google Analytics &amp; Search Console.</li></ul>Τι ζητάμε<ul><li>Καλή γνώση SEO γραφής και βελτιστοποίησης περιεχομένου.</li><li>Ικανότητα χρήσης λέξεων-κλειδιών χωρίς υπερβολική επανάληψη.</li><li>Σωστή ορθογραφία και σύνταξη.</li><li>Βασική κατανόηση του Google Search Console &amp; Google Analytics.</li><li>Εμπειρία στη συγγραφή άρθρων ή διαχείριση περιεχομένου ιστοσελίδας (WordPress ή άλλο CMS).</li></ul>Τι προσφέρουμε:<ul><li>Σταθερή εργασία σε μια&nbsp;μικρή, εξειδικευμένη ομάδα.</li><li>Πρακτική εμπειρία στη&nbsp;βελτιστοποίηση περιεχομένου για SEO.</li><li>Συνεργασία με επαγγελματίες στο digital marketing.</li><li>Μισθός: 900€ - 1.200€ (αναλόγως εμπειρίας)</li></ul>

Junior SEO Copywriter

As a Team Leader of our Application Support Team, you will oversee the smooth operation and ongoing improvement of software systems developed by OPAP's internal Software Development Team. You will be guiding a team that delivers expert technical support, resolves application issues promptly, and collaborates with stakeholders to enhance user satisfaction and system reliability.&nbsp;Your day to day will include:<ul><li>Leading and mentoring the application support team by supervising performance, fostering collaboration, and promoting creative thinking to enhance capabilities and achieve goals</li><li>Managing and prioritizing incidents, service requests, and problem tickets, ensuring timely resolution and adherence to SLAs</li><li>Performing root cause analysis (RCA) and coordinating permanent fixes for recurring application issues</li><li>Overseeing application monitoring and alerting systems, ensuring proactive identification and resolution of issues</li><li>Collaborating with DevOps and infrastructure teams to support CI/CD pipelines, deployments, and environment stability</li><li>Maintaining and enhancing automation scripts and tools for monitoring, reporting, and routine support tasks</li><li>Ensuring application logs, performance metrics, and telemetry data are effectively used for diagnostics and optimization</li><li>Coordinating application upgrades, patches, and configuration changes, ensuring minimal disruption to users</li><li>Managing access controls, security configurations, and compliance requirements for supported applications</li><li>Documenting technical procedures, troubleshooting guides, and known issues to build a robust knowledge base</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Engineering / Science, Information Systems Management or relevant field. MSc in relevant topic is desirable</li><li>At least 5 years of relevant experience in the development, monitoring and/or support of enterprise SW applications</li><li>At least 2 years of experience in leading a development or application support team</li><li>Experience in industry-standard development frameworks and tools such as Spring, Spring Boot, JPA, Junit, JavaEE/JakartaEE, Docker, Kubernetes, Wildfly, Redis, RabbitMQ.</li><li>Experience in industry-standard relational and non-relational database systems such as MySQL, Postgres, Oracle, MongoDb</li><li>Experience in configuration management tools (puppet/ansible)</li><li>Experience in monitoring tools (Grafana, Kibana) and alerting tools (ElastAlert, Nagios)</li><li>Experience in version control tools like Git, Subversion</li><li>Familiar with Continuous Integration, Continuous Delivery and Agile practices</li><li>Solid understanding of fundamental design principles behind a scalable application</li><li>Familiarity with Linux systems</li><li>Experience in cloud environments such as Azure, AWS will be considered a plus</li><li>Ability to multi-task and rapidly switch context</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Application Support Team Leader (3634)

We are seeking a skilled Business Analyst with expertise in the retail domain to bridge the gap between Store Operations and technology delivery teams.In this role, you will define and manage business requirements, drive operational improvements, and enable the delivery of impactful technology solutions within a large retail distribution network.Office location: Gerakas, Athens.On-site presence: 2-3 days per week.Responsibilities<ul><li>Act as the primary liaison between Store Operations teams and product/technology stakeholders</li><li>Facilitate discovery sessions, including requirement workshops, and collaborate to define problem statements and desired outcomes</li><li>Elicit, analyze, and document business requirements for store operations processes and technology platforms</li><li>Support technology initiatives for Store Backoffice, Electronic Shelf Labels, SAP for stores, and custom solutions</li><li>Identify opportunities to enhance processes and systems, focusing on efficiency, accuracy, and service levels</li><li>Evaluate operational impacts of new features and support change management efforts</li><li>Develop test scenarios, validate outcomes during User Acceptance Testing (UAT), and coordinate defect resolution efforts</li><li>Utilize Jira to manage requirements, user stories, defects, and backlog prioritization</li><li>Document business processes, functional requirements, and solution designs in Confluence for cross-team alignment</li><li>Ensure solutions meet business requirements and maintain transparency through clear communication of status, risks, and dependencies</li></ul>Requirements<ul><li>Bachelor’s degree in Business, Information Systems, or a related field</li><li>2–4 years of experience as a Business Analyst or Product Analyst</li><li>Proficiency in using Jira and Confluence</li><li>Knowledge of the software development life cycle (SDLC) and Agile methodologies</li><li>Competency in translating business requirements into Agile product artifacts</li><li>Strong written and verbal communication skills with the ability to work effectively in cross-functional teams</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

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