LastWeek

LastThreeDays

Today

Aoristou

Seasonal

FullTime

OnSite

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

Intellectica is recruiting a motivated Executive Coordinator on behalf of The Hellenic Association of Entrepreneurs (EENE), a thriving community comprising over 200 dynamic Greek entrepreneurs. Based in Athens, Greece and reporting directly to the Management team, the successful candidate will be providing administrative support, playing a pivotal role in supporting the association's mission, and ensuring efficient day-to-day operations.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Managing the administrative functions of the association's back office to ensure smooth operations</li><li>Serving as a primary point of contact for senior stakeholders, members, and partners, maintaining a polished and professional communication flow across all channels</li><li>Monitoring internal processes and identifying opportunities to enhance operational efficiency within the Executive Office</li><li>Welcoming and registering guests, handling phone calls, and receiving company deliveries</li><li>Maintaining open lines of communication with all association members through telephone and email, addressing their inquiries and needs promptly</li><li>Overseeing the process of member applications and managing welcome emails for all ongoing events ensuring a professional and welcoming experience for attendees</li><li>Proactively following up with members, and confirming attendance for upcoming activities, ensuring a high level of member engagement</li><li>Attending board of directors' meetings, taking comprehensive notes, and drafting official meeting minutes, capturing key discussions and decisions accurately</li><li>Actively participating in association’s events, representing the organization professionally and engaging with members and stakeholders</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree</li><li>Master’s degree is a plus</li><li>Previous experience in secretarial and/or administrative support</li><li>Proficiency in MS Office and related tools</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Exceptional organizational and time-management abilities</li><li>Strong attention to detail with the ability to identify and rectify discrepancies</li><li>Ability to multitask and prioritize tasks effectively</li></ul>

Job Ads Guest Representative Central Greece

in residence dining, order taker | one&only aesthesis, athens (18959)

One&Only Resorts

executive coordinator

Intellectica

Also hiring nearby:

Jobily.gr

For Employers

For Job Seekers

Company