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Αυτή την περίοδο αναζητούμε:&nbsp;«Σύμβουλος Πώλησης | Τμήμα Κοπή Ξυλείας»Η καθημερινότητα σου:<ul><li>Εμπνέεις και καθοδηγείς τους πελάτες μας ώστε να δημιουργήσουν ένα καλύτερο σπίτι</li><li>Ακούς με προσοχή τις ανάγκες των πελατών μας ώστε να κάνουν τις σωστές επιλογές.</li><li>Προτείνεις ολοκληρωμένες λύσεις και υπηρεσίες, καλύπτοντας το σύνολο των εργασιών ανακαίνισης που ενδιαφέρουν τον πελάτη.</li><li>Συμβάλλεις στην επίτευξη των εμπορικών στόχων του τμήματος</li><li>Συμμετέχεις σε διατμηματικά projects με σκοπό την ανάπτυξη των ηγετικών ικανοτήτων.</li></ul>Θα είναι ο τέλειος συνδυασμός αν έχεις:<ul><li>Τουλάχιστον 2ετή εμπειρία σε καταστήματα λιανεμπορίου ή εξειδικευμένα εμπορικά καταστήματα με&nbsp;είδη ξυλείας</li><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση Η/Υ και επαφή με τις νέες τεχνολογίες</li></ul>Εμείς προσφέρουμε:<ul><li>Εξαιρετικό &amp; ασφαλές περιβάλλον εργασίας</li><li>Συνεχείς ευκαιρίες για εκπαίδευση</li><li>Ελκυστικό πακέτο αποδοχών</li><li>Επιπλέον ιατροφαρμακευτική περίθαλψη</li><li>Εταιρικές εκπτώσεις</li></ul>

Σύμβουλος Πώλησης | Τμήμα Κοπή Ξυλείας

Epsilon Net,&nbsp;the largest Group of Business Software in Greece with&nbsp;a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;–&nbsp;Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology&nbsp;–&nbsp;Work with the best professionals in the development sector and cutting-edge tools&nbsp;As a Senior Systems and Network EngineerKey Responsibilities:• Deploy, and manage network infrastructure including routing, switching, and firewalling, in Fortinet and Cisco solutions• Configure and maintain NAC, VPNs, IDS/IPS, and network segmentation• Respond to and resolve security incidents, network outages, and system failures in the corporate helpdesk and incident management system• Manage, maintain and update Windows Server environments (Active Directory, DNS, DHCP, GPO, File Services)• Operate and optimize Hyper-V virtualization platforms• Ensure high availability through clustering, replication, and backup strategies• Monitor infrastructure performance and proactively address vulnerabilities and threats• Implement and enforce security policies, access controls, and compliance standards• Provide L3 support and troubleshooting for complex network, security, and systems incidents• Maintain accurate documentation of network topology, server configurations, and procedures• Evaluate and recommend new technologies to improve security posture and infrastructure efficiency• Mentor junior engineers and drive infrastructure improvement projects&nbsp;Requirements:•Bachelor's degree in Computer Science, Information Systems, Engineering, or related field•5+ years in a systems/network engineering role•Security-first mindset with real-world incident handling experience•Familiarity with security frameworks and best practices (NIST, ISO 27001, NIS2, DORA)•Hands-on experience with Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch) and Cisco technologies (Catalyst, Nexus, ISE)•Deep understanding of networking protocols: BGP, OSPF, VLAN, MPLS, SD-WAN•Experience with VPN technologies (IPsec, SSL/TLS)•Hands-on experience with Hyper-V cluster management•Proven expertise in Windows Server (2016/2019/2022) — AD DS, DNS, DHCP, GPO•Problem-solving skills and ability to work under pressure•Good communication skills in English&nbsp;Nice to Have:• Knowledge on Compliance and Security policies (ISO 27001 and GDPR, NIS2, DORA regulations)• Knowledge in Manage Engine’s services (Service Desk, Site 24x7, Patch Management)• Knowledge on Cloud Networking Technologies like SASE, SDWan, CASB, SSE, SWG, ZTNA• Relevant certifications are a plus: NSE 4–7, CCNA, CCNP, MCSA/MCSE, or equivalent• Experience with Azure ARC and Azure Local (HCI Stack)• Experience with Veeam backup solution• Knowledge of log management tools, EDR/XDR technologies and NOC / SOC services• Familiarity with storage technologies (FC, SAN, NAS, iSCSI)• Scripting skills (PowerShell, Python, Bash, …) for automation tasks• Experience with VMware vSphere / vCenter — ESXi hosts&nbsp;What We Offer:💰&nbsp;Competitive salary &amp; benefits package📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College)🩺 Private medical insurance &amp; psychological support services🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women)

Senior Systems and Network Engineer

H Epsilon Net A.E., ο μεγαλύτερος Όμιλος Business Software στην Ελλάδα, αναζητά Digital Marketing Specialist.Αρμοδιότητες:<ul><li>Υποστήριξη στον σχεδιασμό και υλοποίηση&nbsp;digital&nbsp;marketing ενεργειών</li><li>Διαχείριση&nbsp;Social&nbsp;Media καναλιών (δημιουργία &amp; προγραμματισμός&nbsp;posts,&nbsp;basic&nbsp;community&nbsp;management)</li><li>Παρακολούθηση απόδοσης καμπανιών και σύνταξη βασικών&nbsp;reports</li><li>Δημιουργία &amp; αποστολή&nbsp;newsletters και&nbsp;automated καμπανιών μέσω&nbsp;Sales&nbsp;Manago και&nbsp;Moosend</li><li>Διαχείριση λιστών,&nbsp;segmentation και βασικό&nbsp;CRM&nbsp;hygiene</li><li>Υποστήριξη στη δημιουργία&nbsp;landing&nbsp;pages &amp;&nbsp;marketing&nbsp;assets</li><li>Συντονισμός με δημιουργική ομάδα και εξωτερικούς συνεργάτες</li><li>Τήρηση χρονοδιαγραμμάτων και εσωτερικών διαδικασιών</li></ul>Απαραίτητα Προσόντα:<ul><li>Πτυχίο&nbsp;Marketing, Επικοινωνίας ή συναφούς αντικειμένου</li><li>1–3 έτη εμπειρίας σε&nbsp;Digital&nbsp;Marketing ή&nbsp;Social&nbsp;Media</li><li>Εμπειρία σε&nbsp;CRM&nbsp;platforms (ιδανικά&nbsp;Sales&nbsp;Manago ή/και&nbsp;Moosend)</li><li>Καλή κατανόηση&nbsp;email&nbsp;marketing &amp;&nbsp;marketing&nbsp;automation</li><li>Δημιουργικότητα και συνεχής ενημέρωση για νέες τάσεις στο&nbsp;digital&nbsp;marketing</li><li>Άριστη γνώση ελληνικής γλώσσας και πολύ καλή γνώση αγγλικών</li><li>Οργανωτικότητα, προσοχή στη λεπτομέρεια και συνέπεια</li></ul>Επιθυμητά Προσόντα:<ul><li>Βασικές γνώσεις&nbsp;performance&nbsp;marketing</li><li>Εμπειρία σε&nbsp;B2B περιβάλλον</li><li>Εξοικείωση με&nbsp;analytics εργαλεία (GA4,&nbsp;Meta&nbsp;Business&nbsp;Suite κ.λπ.)</li></ul>&nbsp;H Epsilon Net προσφέρει:<ul><li>Πολυβραβευμένο και σύγχρονο εργασιακό περιβάλλον</li><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Συνεχής εκπαίδευση και δυνατότητες επαγγελματικής εξέλιξης</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Γραμμή ψυχολογικής υποστήριξης για όλους τους εργαζόμενους</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training</li></ul>&nbsp;

Digital Marketing Specialist

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a CRM Functional Consultant, you’ll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.🟩Your Mission<ul><li>Client Interaction &amp; Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.</li><li>Configuration &amp; Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.</li><li>Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.</li><li>System Testing &amp; Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.</li><li>Training &amp; Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.</li><li>Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>3+ years of experience with CRM (Sales, Customer Service, or other modules).</li><li>Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.</li><li>Proven experience in gathering client requirements and translating them into effective CRM solutions.</li><li>Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.</li><li>Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.</li></ul>🌟A great asset<ul><li>Prior experience in implementing Microsoft Dynamics D365 CRM.</li><li>Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).</li><li>Valid Microsoft certifications – advantage.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens).🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

CRM Functional Consultant (Microsoft Dynamics 365)

Η&nbsp;Epsilon Net, ο μεγαλύτερος Όμιλος Business Software στην Ελλάδα με ένα ολοκληρωμένο portfolio εξειδικευμένων υπηρεσιών και λύσεων λογισμικού, αναζητά&nbsp;Senior Account Manager&nbsp;για να ενταχθεί στην ομάδα&nbsp;Integrator Sales.📌 Τοποθεσία: Αθήνα (ή Θεσσαλονίκη)📍 Μοντέλο Εργασίας: On-site🟩&nbsp;Αρμοδιότητες&nbsp;<ul><li>Ανάπτυξη&nbsp;νέου&nbsp;πελατολογίου&nbsp;και&nbsp;εντοπισμός&nbsp;επιχειρηματικών&nbsp;ευκαιριών&nbsp;στην&nbsp;αγορά.&nbsp;</li><li>Διερεύνηση αναγκών πελατών και πρόταση κατάλληλων λύσεων μηχανογράφησης</li><li>Διαχείριση του κύκλου πώλησης από την αρχική προσέγγιση έως την ολοκλήρωση της συμφωνίας</li><li>Δημιουργία και παρακολούθηση pipeline πωλήσεων</li><li>Διαχείριση και ανάπτυξη υφιστάμενων πελατών (upsell / cross-sell)</li><li>Διενέργεια παρουσιάσεων και συναντήσεων με στελέχη επιχειρήσεων</li><li>Συνεργασία με τις ομάδες Pre-Sales και Τεχνικής Υποστήριξης για τη διαμόρφωση&nbsp; προτάσεων.&nbsp;</li><li>Παρακολούθηση της αγοράς και&nbsp;εντοπισμός&nbsp;νέων&nbsp;τάσεων&nbsp;και&nbsp;ευκαιριών.&nbsp;</li><li>Επίτευξη συμφωνημένων στόχων πωλήσεων</li><li>Καταγραφή &nbsp;και&nbsp;διαχείριση&nbsp;επαφών&nbsp;και&nbsp;ενεργειών&nbsp;στο&nbsp;σύστημα CRM&nbsp;της&nbsp;εταιρείας.&nbsp;</li></ul>🟨&nbsp;Απαραίτητα&nbsp;Προσόντα&nbsp;<ul><li>Πτυχίο Πληροφορικής, Διοίκησης Επιχειρήσεων, Οικονομικών, Marketing ή συναφούς κατεύθυνσης.</li><li>Εμπειρία στον τομέα Λύσεων Πληροφορικής ή Υπηρεσιών</li><li>Προϋπηρεσία σε πωλήσεις B2B ή/και ανάπτυξη πελατολογίου</li><li>Εξαιρετικές δεξιότητες επικοινωνίας, διαπραγμάτευσης και ανάπτυξης σχέσεων.</li><li>Οργανωτικότητα και προσανατολισμός στην επίτευξη στόχων.</li><li>Πολύ καλή γνώση Αγγλικής γλώσσας.</li><li>Δίπλωμα οδήγησης και δυνατότητα μετακινήσεων </li></ul>🌟 Επιθυμητά Προσόντα<ul><li>Εμπειρία σε πωλήσεις ERP ή άλλων λύσεων λογισμικού</li><li>Κατανόηση βασικών επιχειρηματικών λειτουργιών (Οικονομική Διαχείριση, HR, CRM)</li><li>Εξοικείωση με Cloud / SaaS μοντέλα</li><li>Γνώσης Αγγλικής Γλώσσας θα εκτιμηθεί</li><li>Εμπειρία σε διαχείριση υφιστάμενων πελατών</li><li>Υφιστάμενο δίκτυο επαφών στον επιχειρηματικό χώρο</li></ul>&nbsp;🎁 Η εταιρεία προσφέρει💰 Ανταγωνιστικό πακέτο αποδοχών με bonus επίτευξης στόχων.🚗 Εταιρικό αυτοκίνητο &amp; έξοδα μετακίνησης.📚 Διαρκείς εκπαιδεύσεις &amp; δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα (Epsilon Training &amp; Epsilon College).🩺 Ιδιωτική ιατροφαρμακευτική ασφάλιση &amp; ψυχολογική γραμμή υποστήριξης.🏆 Πολυβραβευμένο εργασιακό περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Senior Account Manager

Η Εpsilon Net, ο μεγαλύτερος Όμιλος Επιχειρηματικού Λογισμικού στην Ελλάδα με ένα πλήρες χαρτοφυλάκιο εξειδικευμένων υπηρεσιών και λύσεων λογισμικού, αναζητά έναν έμπειρο Commercial Controller για τα γραφεία της στην Αθήνα.🟪&nbsp;Ο ΡόλοςΟ/Η Commercial Controller θα έχει την ευθύνη της παρακολούθησης και ανάλυσης της εμπορικής απόδοσης όλων των Business Units της εταιρίας. Θα συνεργάζεται στενά με τους Γενικούς και Εμπορικούς Διευθυντές των BU και θα υποστηρίζει τον Γενικό Διευθυντή με αξιόπιστη πληροφόρηση και ανάλυση σχετικά με την πορεία των εμπορικών αποτελεσμάτων, συμβάλλοντας στην έγκαιρη λήψη επιχειρηματικών αποφάσεων.🟩Αρμοδιότητες:<ul><li>Παρακολούθηση της εμπορικής απόδοσης όλων των Business Units σε σχέση με τους στόχους και τα εγκεκριμένα budgets.</li><li>Ανάλυση βασικών δεικτών απόδοσης (sales KPIs, margins, profitability).</li><li>Συμμετοχή στη διαδικασία κατάρτισης και παρακολούθησης των εμπορικών προϋπολογισμών.</li><li>Παρακολούθηση της εξέλιξης των P&amp;L των BU και εντοπισμός αποκλίσεων από τους στόχους.</li><li>Reporting &nbsp;στον Γενικό Διευθυντή σχετικά με την πορεία των εμπορικών αποτελεσμάτων.</li><li>Σύνταξη αναλύσεων και παρουσιάσεων που υποστηρίζουν τη λήψη αποφάσεων.</li><li>Συνεργασία με τους Commercial Directors για την κατανόηση των εμπορικών επιδόσεων και των drivers των αποτελεσμάτων.</li><li>Εντοπισμός κι αναφορά κινδύνων, ευκαιριών και σημείων προς βελτίωση.</li><li>Διασφάλιση κοινής μεθοδολογίας παρακολούθησης της εμπορικής απόδοσης μεταξύ των διαφορετικών Business Units.</li></ul>🟨Απαραίτητα Προσόντα:<ul><li>Πτυχίο σε Οικονομικά, Finance ή Business Administration, μεταπτυχιακό (MBA ή Finance) θα θεωρηθεί επιπλέον πλεονέκτημα.</li><li>Εμπειρία σε advanced reporting και financial analysis</li><li>8–12 χρόνια εμπειρίας σε Finance, Business Controlling ή Commercial Finance</li><li>Πολύ καλή γνώση advanced reporting και financial analysis</li><li>Πολύ καλή γνώση budgeting, forecasting και P&amp;L analysis.</li><li>Κατανόηση εμπορικών μοντέλων και revenue drivers</li><li>Εξαιρετική αναλυτική και συνθετική σκέψη</li><li>Πολύ καλές ικανότητες παρουσίασης και &nbsp;αλληλεπίδρασης με την ανώτερη διοίκηση</li></ul>&nbsp;H εταιρεία προσφέρει:💰 Ανταγωνιστικό πακέτο αποδοχών.📚Διαρκείς εκπαιδεύσεις &amp; δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα&nbsp; (Epsilon Training &amp; Epsilon College).🩺 Ιδιωτική ιατροφαρμακευτική ασφάλιση &amp; Ψυχολογική γραμμή υποστήριξης.🏆 Πολυβραβευμένο εργασιακό περιβάλλον&nbsp;(Fortune’s 100 Best Companies to Work For &nbsp;&nbsp;in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Commercial Controller

Epsilon Net Group is seeking a highly skilled and experienced Financial Business Analyst to join our Finance Division and support the Group’s strategic decision-making.The successful candidate will play a pivotal role in financial planning, performance monitoring, and business partnering with senior leadership, contributing directly to the Group’s continued growth and operational excellence.Key Responsibilities<ul><li>Analyze financial and operational data across Group entities to identify trends, variances, risks, and opportunities.</li><li>Perform budget vs. actual and forecast analyses, providing clear explanations of performance drivers and deviations.</li><li>Support profitability, margin, and KPI analysis at company, segment, and Group level.</li><li>Prepare and maintain recurring management reports (monthly &amp; quarterly), ensuring data accuracy, consistency, and timely delivery.</li><li>Develop executive-level dashboards and reports using BI tools such as Power BI and Excel, while supporting reporting process improvements and automation initiatives.</li><li>Ensure harmonization of KPI definitions, reporting methodologies, and financial data across Group companies.</li><li>Collect, validate, and reconcile data from multiple sources including ERP systems, BI platforms, and databases.</li><li>Collaborate with IT and BI teams on reporting enhancements, analytical solutions, and data quality controls.</li><li>Act as a finance business partner to internal stakeholders by providing analytical support, actionable insights, and clear communication to non-finance audiences.</li><li>Contribute to ad-hoc analyses, business cases, and strategic projects supporting Group-level decision-making.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.</li><li>3–5 years of experience in financial analysis, business analysis, or similar reporting roles, ideally within a multinational environment or the IT / technology sector.</li><li>Strong expertise in budgeting, forecasting, financial modeling, and management reporting.</li><li>Solid understanding of IFRS and corporate reporting frameworks.</li><li>Advanced proficiency in Power BI, Excel, and PowerPoint.</li><li>Familiarity with ERP systems and reporting platforms will be considered a strong asset.</li><li>Excellent analytical and problem-solving skills with high attention to detail.</li><li>Exceptional communication and presentation skills in English, including experience presenting to senior executives.</li></ul>&nbsp;What We Offer:<ul><li>Competitive salary &amp; benefits package.</li><li>Ongoing training &amp; career development opportunities through Epsilon Training &amp; Epsilon College.</li><li>Private medical insurance &amp; psychological support services.</li><li>Μulti-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).</li></ul>

Financial Business Analyst

We are currently hiring a Supply Chain/Logistics-oriented professional with strong analytical and IT skills. The position is on the edge of Supply Chain operations and the role is responsible to effectively facilitate the Perfect Order Cycle, manage exceptions, claims and requests, in order to provide top-class service to our customers.&nbsp;Position snapshot Nestlé Head Office, Athens, Greece Reporting to: Customer Solutions Analyst Manager Contract: Permanent position&nbsp;A day in the life…<ul><li>Ensure the smooth execution of order-to-cash daily process by:</li><li>Resolving issues across end-to-end process enabling the timely execution of all orders</li><li>Handling of customer claims, requests, and returns/refusals in a timely manner</li><li>Preparing KPIs for meetings and do ad-hoc analysis of data when necessary</li><li>Contributing in department’s activities such as participating in innovation projects, improvement initiatives,etc.&nbsp;to achieve the above it is necessary to collaborate closely with internal teams (other Supply Chain teams,Sales, Finance, IT, etc.), external partners (3PLs, distributors, etc.) and directly with our Customers.</li></ul>&nbsp;What makes you successful<ul><li>Bachelor’s degree in business related field or science / engineering / information systems. Specialization or masters in Supply Chain or Logistics will be considered a plus</li><li>Strong analytical skills and good MS office knowledge (especially excel). Experience in SAP, Power BI,Power Apps, Power Query or VBA in Excel will be considered a plus</li><li>Service oriented mindset and excellent communication skills</li><li>Ability to work in a team and on projects</li><li>Fluency in Greek &amp; English</li><li>Experience in similar position (especially in a relevant industry or multinational organization) will beconsidered a plus</li></ul>&nbsp;Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more&nbsp;</li></ul>

SC Customer Solutions & Process Optimization Analyst

We are looking for a dynamic person to join our Nestlé Professional team. In this role, you will be responsible for diagnosing and repairing Nespresso coffee machines for customers. This role involves identifying the causes of machine malfunctions, performing repairs, and providing excellent customer service. The technician will also be responsible for maintaining documentation of repairs and ensuring that all work is completed in accordance with company standards. •&nbsp; Repair of Nespresso coffee machines • Remanufacturing of used coffee machines, thus supporting our mission to decrease our environmental footprint for a more sustainable world&nbsp;&nbsp; Position snapshot&nbsp; Nestlé Professional, Gerakas DC, Greece&nbsp; Reporting to: Solutions &amp; Nespresso Tech Lead&nbsp; Contract: temporary assignment (12 months contract)&nbsp; &nbsp; A day in the life…&nbsp; • &nbsp; &nbsp;Supporting the technical team in coffee assets repair daily needs. • &nbsp; &nbsp;Maintaining the work area and equipment in a clean and orderly condition and following prescribed safety regulations. • &nbsp; &nbsp;Reading and interpreting equipment manuals and work orders to perform required maintenance and service. • &nbsp; &nbsp;Using a variety of hand and power tools, electric meters, and material handling equipment in performing duties. • &nbsp; &nbsp;Detecting and reporting defective materials or questionable conditions to the department supervisor. • &nbsp; &nbsp;Supporting the Technical Department in improvement initiatives and projects. • &nbsp; &nbsp;Direct Communication with Internal Partners. • &nbsp; &nbsp;Daily cooperation with other sub-departments such as Trade Assets, Spare Parts, WH etc. &nbsp; What makes you successful&nbsp; • &nbsp; &nbsp;Technical school on engineering /refrigeration/air-conditioning/automation/. • &nbsp; &nbsp;Proven experience as a technician, preferably in the coffee machine or small appliance repair industry will be considered as a plus. • &nbsp; &nbsp;Strong technical and mechanical skills. • &nbsp; &nbsp;Excellent problem-solving abilities. • &nbsp; &nbsp;Good communication &amp; organizational skills, ability to work autonomously, self-motivation. • &nbsp; &nbsp;Fluency in Greek &amp; English / PC literacy &nbsp; Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:&nbsp; • &nbsp; &nbsp;competitive salary &amp; performance bonus&nbsp; • &nbsp; &nbsp;meal vouchers&nbsp; • &nbsp; &nbsp;comprehensive Pension, Health Care &amp; Life Insurance programs&nbsp; • &nbsp; &nbsp;increased Parental leaves for both caregivers and Baby Support plan&nbsp; • &nbsp; &nbsp;Flexible Work policy&nbsp; • &nbsp; &nbsp;Wellbeing and Recognition days off&nbsp; • &nbsp; &nbsp;“Bring Your Pet At Work” &amp; Pet Support plan&nbsp; • &nbsp; &nbsp;free car parking&nbsp; • &nbsp; &nbsp;in-house restaurant and mini market&nbsp; • &nbsp; &nbsp;participation to health and wellness activities and much more&nbsp;

Nespresso Machines Technician, Nestlé Professional, 12month contract

s the E-Commerce &amp; Analytics Lead for the Pharmacy Channel, you will be responsible for driving and accelerating NHSc’s online commercial performance across all pharmacy e commerce partners. You will ensure flawless digital execution, optimize online visibility and availability, and generate actionable insights that support strategic decisions and growth. Position Snapshot Location: Nestlé Head Office, Athens, Greece Reporting to: Trade Marketing Lead Market/Cluster: NHSc Greece Function: Sales / Trade Marketing Contract: Permanent (Full time) A Day in the Life…<ul><li>Manage day to day operations and joint business plans with key online pharmacy accounts.</li><li>Ensure perfect online execution: accurate product content, strong imagery, availability, pricing consistency and optimal visibility placements.</li><li>Monitor key digital KPIs such as sales performance, conversion rates, digital shelf share, and search visibility.</li><li>Use digital analytics tools (e.g., Convert Group, Project Agora, marketplace dashboards) to extract insights and guide decision making.</li><li>Collaborate closely with Trade Marketing, Sales, Marketing and Medical teams to align online strategy with broader business goals.</li><li>Track market and competitor performance, identifying opportunities and risks.</li><li>Maintain dashboards and reports that support strategic planning and execution excellence.</li></ul>What Makes You Successful<ul><li>Digitally savvy with strong analytical and problem solving skills.</li><li>Solid understanding of e pharmacy dynamics and online retail mechanics.</li><li>2–3 years of relevant experience in e commerce, analytics or digital trade roles is considered a strong asset.</li><li>Strong proficiency in Excel and familiarity with Power BI or other reporting tools.</li><li>Degree in Business, Marketing, Economics, or a related field.</li><li>Fluency in Greek &amp; English.</li><li>A proactive, data driven mindset with attention to detail and execution excellence. </li></ul>Why you should applyEnjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more</li></ul>

E-Commerce & Analytics Lead - Pharmacy Channel

The Shift Team Leader is responsible for leading and coordinating production activities during the assigned shift, ensuring safe, efficient, and high-quality operations in line with factory standards and specifications. The role focuses on managing resources, maintaining compliance with Health &amp; Safety and Quality requirements, and supporting continuous improvement initiatives. Position summary&nbsp; Nestlé Coffee , Oinofyta Voiotia, Greece Reporting to: Production Manager &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Undefined period of time contract. act. rate 100% A day in the life…&nbsp;<ul><li>Ensure smooth and effective production operation and output according to specifications.</li><li>Lead production shift by ensuring right resources as well as Safety and Quality standards.</li><li>Participate in projects for improvement of machine or operational reliability.</li><li>Maintain and update Standard Operating Procedures, while ensuring compliance.</li><li>Act as a point of reference for Health &amp; Safety according to legislation as well as specific factory rules. &nbsp;</li></ul>What makes you successful&nbsp;<ul><li>University Degree in Engineering or Food Technology or any other relevant field.</li><li>Strong communication &amp; organizational skills.</li><li>Problem solving capabilities.</li><li>TPM knowledge would be a plus.</li><li>Ability to work in shifts. &nbsp;(7:00 – 15:00, 15:00 – 23:00, 23:00 – 7:00)</li><li>Fluency in Greek and English.</li><li>&nbsp;PC literacy.</li><li>Knowledge of SAP would be a plus.</li></ul> Why you should apply&nbsp;Enjoy the wide range of Nestlé benefits such as:&nbsp;<ul><li>competitive salary &amp; performance bonus&nbsp;</li><li>meal vouchers&nbsp;</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs&nbsp;</li><li>increased Parental leaves for both caregivers and Baby Support plan&nbsp;</li><li>Flexible Work policy&nbsp;</li><li>Wellbeing and Recognition days off&nbsp;</li><li>“Bring Your Pet At Work” &amp; Pet Support plan&nbsp;</li><li>free car parking&nbsp;</li><li>in-house restaurant and mini market&nbsp;</li><li>participation to health and wellness activities and much more&nbsp;</li></ul>

Shift Team leader

Understand and analyze consumer behavior, preferences, and market trends to provide actionable, data-driven recommendations that guide business decisions, drive product innovation, and improve consumer/customer experience. Position summary&nbsp; Nestlé Head Office, Athens, Greece&nbsp; Reporting to: Consumer Marketplace Insights &amp; Analytics Manager Hybrid way of working &nbsp; &nbsp;&nbsp; Permanent position&nbsp;A day in the life…&nbsp; Daily support of key business processes by :<ul><li>Driving market growth across categories using syndicated studies to support immediate, ad-hoc business requests.</li><li>Implementing and conducting ad hoc research projects (from brief to final presentation). All methodologies included.</li><li>Regular reporting with market context on shopper, retail and sales to enable market categories/brands in data-driven decision making.</li><li>Applying trends, competition, performance metrics, consumer behaviour and sales efficiency.</li><li>Optimizing contracts and budget working closely with Nestrade and suppliers .</li><li>Giving full support to&nbsp;Consumer Marketplace Insights &amp; Analytics Manager and Cross Category Consumer Marketplace Insights &amp; Analytics Lead. &nbsp;</li></ul>What makes you successful&nbsp;<ul><li>Bachelor’s degree in Business, Statistics, Marketing, Exact sciences or equivalent field.</li><li>Master’s degree in equivalent fields will be considered as an asset.</li><li>At least 3 years of relevant working experience.</li><li>Fluency in Greek and English.</li><li>Commercially aware, accurate in translating data, and focused on delivering business value through implementation of insights.</li><li>Skilled in facilitating and coordinating cross-functional work within a demanding environment.</li><li>Excellent communication skills and presentation skills, strategic thinking.</li><li>Effectively handles demands from multiple sources and competing priorities. </li></ul>Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:&nbsp;<ul><li>competitive salary &amp; performance bonus&nbsp;</li><li>meal vouchers&nbsp;</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs&nbsp;</li><li>increased Parental leaves for both caregivers and Baby Support plan&nbsp;</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off&nbsp;</li><li>“Bring Your Pet At Work” &amp; Pet Support plan&nbsp;</li><li>free car parking&nbsp;</li><li>in-house restaurant and mini market&nbsp;</li><li>participation to health and wellness activities and much more</li></ul>

Category Insights & Performance Specialist

As a Medical Representative, you will actively educate Pediatricians on appropriate infant nutrition&nbsp;by building trustful relationships and acting in full compliance with the World Health Organization (WHO) Code. The role is responsible for the Western Attica territory. Position snapshot Location: Athens, Greece Company: Nestlé Hellas Reporting to: Field Operations Manager&nbsp; Contract: 12-month fixed-term contract (maternity cover) A day in the life...<ul><li>Build and maintain strong partnerships with Pediatricians and other key stakeholders, providing scientific and nutritional guidance for infants and children</li><li>Visit Health Care Professionals (HCPs) in both private practices and hospitals to communicate Nestlé’s infant nutrition portfolio</li><li>Effectively manage your territory, ensuring optimal coverage and achievement of performance objectives</li><li>Position yourself as a trusted partner to HCPs, particularly in cases where breastfeeding is not an option</li></ul> What makes you successful<ul><li>Degree in medical, pharmaceutical, or paramedical studies will be considered an asset</li><li>Postgraduate studies in a relevant field will be considered a plus</li><li>2–3 years of experience interacting with Pediatricians (hospital and private sector) will be considered a strong advantage</li><li>Strong collaboration skills, proactive mindset, and results-driven approach</li><li>Fluency in Greek and English</li><li>Strong digital and PC skills</li><li>Valid driving license and willingness to travel</li></ul> Why you should apply Enjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more</li></ul>

Medical Representative, Athens - 12-month contract

Tesla is seeking a Service Operations Analyst to join our team. This role is integral to the success of our service organization and will directly help with providing our customers with an excellent service experience and help realize our mission to accelerate the world’s transition to sustainable energy.In this role, you will support our organization to build, manage and action our service performance measurement tools and routines. You will work together with our Regional Director and Service Performance Lead to perform the needed data analytics, reporting building, project management and operational tasks.Τι θα κάνετε<ul><li>Develop and manage comprehensive reporting and analytics to identify key operational improvements for local service operations</li><li>Lead performance management routines with Area Managers and support with action identification and implementation</li><li>Support Service Country Manager and/or Service Performance Lead in day-to-day operations</li><li>Collaborate on service strategy identification and setting for Central Europe region</li><li>Resolve incoming issues and requests from stakeholders in a timely manner</li><li>Collaborate and interact with EMEA and HQ teams on service performance and regional initiative implementation</li></ul>Τι θα έχετε μαζί σας<ul><li>Demonstrated success in setting goals and priorities, and driving for results</li><li>Strong analytical skills and ability to manage and interpret mass data</li><li>Ability to work in a fast-paced environment with attention to detail</li><li>Creative problem-solving skills to drive continuous improvements</li><li>Excellent communication skills and ability to establish strong working relationships</li><li>Strong team player with an interest in automotive techniques related to repair and servicing of vehicles</li><li>Digitally savvy and able to adapt quickly to new technology and systems</li></ul>

Service Operations Analyst (Balkans)

The machine shop in Athens Engineering Office is seeking a talented CNC Programmer/Machinist to help advance Tesla’s mission of accelerating the world’s transition to sustainable energy. The machine shop supports engineering operations across Tesla.Τι θα κάνετε<ul><li>Program, setup, and run 3-axis vertical CNC lathe</li><li>Machine complex components to tight tolerances in various materials with tight deadlines</li><li>Cut material, build tooling, set fixtures, run programs, deburr, and finish parts.</li><li>Use various inspection and measurement tools to validate your work</li><li>Tracking and documentation of machining processes and results when necessary</li><li>Collaborate openly with engineers and team members to find solutions, and proactively communicate with them through verbal, email, phone, and other internal electronic channels.</li><li>Perform calibrations on equipment.</li><li>Complete required preventive maintenance.&nbsp;</li><li>Provide feedback on manufacturing methods and technologies.</li><li>Collaborate with design engineers to gain an in-depth understanding of the design intend and independently work towards the most effective solution.</li><li>Conduct experiments in accordance with all safety, quality, and efficiency standards by following written and verbal work instructions.&nbsp;</li><li>Manage suppliers to execute projects according to the design specifications and timeline commitments.</li><li>Create and define supplier technical and quality requirements based on project requirements.</li><li>Design fixtures and equipment for testing in prototype and production environment.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain clean and safe work areas.&nbsp;Τι θα έχετε μαζί σας<ul><li>Several years of CNC lathe CAM programming experience (Mastercam preferred).</li><li>Ability to identify and procure effective tooling and work-holding solutions.</li><li>Thorough knowledge and understanding of engineering drawings, documents, and GD&amp;T</li><li>Thorough knowledge in measurement tools such as calipers, micrometers, gauge pins, bore gauges, optical comparator, etc</li><li>Knowledge of material machinability and material selection.</li><li>Experience with material removal processes.</li><li>Demonstrate innovation, technical excellence, attention to detail and self-direction.</li><li>Excellent attention to detail, analytical skills, and mathematical competency</li><li>Excellent communication skills and ability to work in a fast-paced and challenging environment with tight deadline.</li><li>English fluently in speaking, reading and writing.</li><li>Ability to lift 25 kg.</li></ul>

CNC Programmer, Lathe Operator

We are seeking a talented Mechanical Engineer who will be working on physics modeling&nbsp;and simulations&nbsp;of complex mechanical systems.&nbsp;Τι θα κάνετε<ul><li>Develop advanced MATLAB functions to model powertrain components.&nbsp;</li><li>Evaluate&nbsp;durability,&nbsp;lifetime and predict failure&nbsp;by applying&nbsp;mechanics&nbsp;fundamentals.&nbsp;</li><li>Conduct&nbsp;linear / nonlinear&nbsp;CAE structural analysis, for electromechanical actuator systems and structures, gaining&nbsp;experience&nbsp;in&nbsp;the design process of next-gen Tesla products.&nbsp;</li><li>System modeling of automotive and/or industrial thermal systems, by analyzing key system performance metrics,&nbsp;targeting&nbsp;optimal&nbsp;component&nbsp;selection&nbsp;and integration.&nbsp;</li><li>Contribute&nbsp;to&nbsp;the suite of Tesla’s in-house modeling tools by&nbsp;developing fast and scalable workflows.&nbsp;</li><li>Collaborate with cross functional engineering teams&nbsp;targeting system level optimization.&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>Strong fundamentals in mechanical engineering.&nbsp;</li><li>Demonstrated experience in computational methods for&nbsp;structural,&nbsp;thermal&nbsp;and&nbsp;multiphysics&nbsp;systems.&nbsp;</li><li>Strong skills in&nbsp;calculation of&nbsp;components / component optimization&nbsp;/ DoE&nbsp;using FEA.&nbsp;</li><li>Strong MATLAB programming skills.&nbsp;</li><li>Proficiency&nbsp;in designing parts and assemblies using 3D&nbsp;CAD&nbsp;software.&nbsp;</li><li>Experience with&nbsp;commercial FEA&nbsp;software (Ansys, Abaqus,&nbsp;Altair).&nbsp;</li><li>Demonstrate innovation, technical excellence, attention to&nbsp;detail&nbsp;and self-direction.&nbsp;</li><li>Excellent communication skills and ability to work in a fast-paced and challenging environment.&nbsp;</li><li>English fluently in speaking,&nbsp;reading&nbsp;and writing.&nbsp;</li></ul>

Mechanical Modeling Engineer

As a&nbsp;Sales&nbsp;Customer Experience Specialist at Tesla,&nbsp;you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies.&nbsp; You&nbsp;are&nbsp;driven&nbsp;by&nbsp;the&nbsp;mission&nbsp;of&nbsp;Tesla&nbsp;to&nbsp;accelerate&nbsp;the&nbsp;world’s&nbsp;transition&nbsp;to&nbsp;sustainable&nbsp;energy.&nbsp;You&nbsp;are&nbsp;part&nbsp;of&nbsp;a&nbsp;larger&nbsp;sales&nbsp;and&nbsp;delivery&nbsp;team&nbsp;who&nbsp;works&nbsp;closely&nbsp;and&nbsp;flexibly&nbsp;on all&nbsp;tasks.&nbsp;You&nbsp;are&nbsp;expected&nbsp;to&nbsp;cooperate&nbsp;frequently&nbsp;and&nbsp;display&nbsp;a&nbsp;one team&nbsp;mentality&nbsp;to&nbsp;achieve&nbsp;sales&nbsp;and&nbsp; delivery&nbsp;targets. &nbsp;Τι θα κάνετε<ul><li>Proactively&nbsp;engage&nbsp;with&nbsp;customers&nbsp;visiting&nbsp;the&nbsp;store&nbsp;or&nbsp;events&nbsp;to&nbsp;identify&nbsp;potential&nbsp;leads,&nbsp;creating&nbsp;a&nbsp;pipeline&nbsp;of&nbsp;prospects&nbsp;through&nbsp;active&nbsp;interaction&nbsp;and&nbsp;data&nbsp;capture.&nbsp;</li><li>Provide&nbsp;exceptional&nbsp;customer&nbsp;service&nbsp;by&nbsp;understanding&nbsp;customer&nbsp;needs,&nbsp;answering&nbsp;their&nbsp;questions&nbsp;and&nbsp;objections, and&nbsp;selling&nbsp;potential&nbsp;leads&nbsp;on&nbsp;the&nbsp;test&nbsp;drive&nbsp;experience,&nbsp;ensuring&nbsp;a positive and memorable&nbsp;experience.&nbsp;</li><li>Execute&nbsp;successful&nbsp;lead&nbsp;capture&nbsp;strategies&nbsp;during&nbsp;events,&nbsp;ensuring&nbsp;maximum&nbsp;engagement&nbsp;and&nbsp;conversion&nbsp;opportunities.&nbsp;</li><li>Efficiently&nbsp;manage and&nbsp;organize&nbsp;captured&nbsp;lead&nbsp;data,&nbsp;maintaining&nbsp;accuracy&nbsp;and&nbsp;completeness&nbsp;in CRM&nbsp;systems.&nbsp;Regularly&nbsp;update&nbsp;customer&nbsp;profiles&nbsp;with&nbsp;relevant&nbsp;information&nbsp;obtained&nbsp;during&nbsp;interactions.&nbsp;</li><li>Build&nbsp;value&nbsp;for&nbsp;customers,&nbsp;understanding&nbsp;their&nbsp;requirements,&nbsp;presenting&nbsp;our&nbsp;vehicles, and&nbsp;effectively&nbsp;communicate&nbsp;the&nbsp;value&nbsp;proposition&nbsp;to&nbsp;drive&nbsp;conversion.&nbsp;</li><li>Collaborate&nbsp;with&nbsp;sales&nbsp;teams, and&nbsp;other&nbsp;relevant&nbsp;departments&nbsp;to&nbsp;align&nbsp;strategies,&nbsp;share&nbsp;insights, and&nbsp;contribute&nbsp;to&nbsp;the&nbsp;overall&nbsp;improvement&nbsp;of&nbsp;the&nbsp;lead&nbsp;capture,&nbsp;sales&nbsp;processes,&nbsp;and&nbsp;product&nbsp;proposition.&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>Excellent&nbsp;interpersonal&nbsp;skills&nbsp;with&nbsp;a&nbsp;natural&nbsp;ability&nbsp;to&nbsp;build&nbsp;rapport&nbsp;and&nbsp;engage&nbsp;with&nbsp;customers.</li><li>Strong&nbsp;knowledge&nbsp;of&nbsp;Tesla's&nbsp;products,&nbsp;including&nbsp;vehicles, solar&nbsp;panels, and&nbsp;energy&nbsp;storage&nbsp;solutions.&nbsp;</li><li>Ability&nbsp;to&nbsp;communicate&nbsp;information&nbsp;in an easy-to-understand&nbsp;manner&nbsp;in&nbsp;English and&nbsp;local&nbsp;language.</li><li>Proven&nbsp;track&nbsp;record&nbsp;of&nbsp;delivering&nbsp;excellent&nbsp;customer&nbsp;experiences.&nbsp;</li><li>Strong organizational&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;manage multiple&nbsp;priorities&nbsp;in a fast-paced&nbsp;environment.&nbsp;</li><li>Flexibility&nbsp;to&nbsp;work&nbsp;on&nbsp;weekends&nbsp;and&nbsp;evenings&nbsp;as&nbsp;required.&nbsp;</li><li>A&nbsp;passion&nbsp;for&nbsp;Tesla's&nbsp;mission&nbsp;to&nbsp;accelerate&nbsp;the&nbsp;world's&nbsp;transition&nbsp;to&nbsp;sustainable&nbsp;energy.&nbsp;</li></ul>

Customer Experience Specialist, Sales - Kifisia

At Tesla, our Service Technicians are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy.We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment.Are you up for the challenge?We offer:<ul><li>A dynamic &amp; fast-paced environment where inclusion, learning &amp; collaboration are key to success</li><li>The chance to work with innovative technology, advanced tools and software</li><li>Ongoing training and development to help you grow your skills and career</li><li>A competitive compensation and benefits packa</li><li>A safe, clean and fun workplace&nbsp;</li></ul>Τι θα κάνετε<ul><li>Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.</li><li>Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.</li><li>Become proficient to perform all common repairs and some complex repairs autonomously</li><li>Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery</li><li>Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.</li><li>Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward.&nbsp;</li></ul>Τι θα έχετε μαζί σας<ul><li>Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.</li><li>Technically qualified: You have relevant certification to perform vehicle repairs in Greece. You will self-manage your technical expertise development.</li><li>A good communicator: You speak and write English and Greek well and know how to get your point across clearly and respectfully.</li><li>Safe to drive: We require you to hold a driver’s license.</li><li>Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts.</li><li>You are willing to travel when needed&nbsp;</li></ul>

Service Technician (Mobile Support) (Τεχνικός Κινητού Συνεργείου), Athens

Στην Tesla, οι Service Advisors διασφαλίζουν διαρκώς μια άψογη εμπειρία για τους πελάτες στην τεχνική υποστήριξη των οχημάτων τους. Αποτελούν την πρώτη γραμμή της Tesla και είναι οι πρεσβευτές του brand μας, υποστηρίζοντας την αποστολή μας να επιταχύνουμε τη μετάβαση του κόσμου στη βιώσιμη ενέργεια.Ως Senior Service Advisor, θα υποστηρίζετε τους πελάτες από τη στιγμή που θα περάσουν την πόρτα μας ή θα προγραμματίσουν μια επίσκεψη για σέρβις, μέχρι την επιστροφή του οχήματός τους, διαχειρίζοντας την επικοινωνία μέσω φυσικών και ψηφιακών καναλιών.Έχουμε δημιουργήσει ένα από τα πιο καινοτόμα οχήματα που κατασκευάστηκαν ποτέ, και εσείς θα συμβάλετε στο να διασφαλίσουμε μια εξίσου καινοτόμα εμπειρία εξυπηρέτησης.Για να πετύχετε στην Tesla, πρέπει να είστε δραστήριοι, ιδιαίτερα οργανωτικοί και να εργάζεστε έξυπνα. Είναι σημαντικό να έχετε πάθος για το brand και να μπορείτε να προσφέρετε μια μοναδική εμπειρία στους πελάτες.At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.As a Senior Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience.To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences.Τι θα κάνετε<ul><li>Σίγουρη και επαγγελματική επικοινωνία με τους πελάτες ως πρεσβευτής της Tesla, τόσο διαδικτυακά όσο και δια ζώσης, παρέχοντας ενημερώσεις για τον προγραμματισμό, την εξέλιξη της εξυπηρέτησης, την αναμονή και τις πληρωμές</li><li>Διαχείριση κλιμακούμενων ζητημάτων, επιλύοντας με αυτοπεποίθηση και ηρεμία δύσκολες συνομιλίες σε όλα τα κανάλια επικοινωνίας. Ενημέρωση και συμβουλευτική υποστήριξη των πελατών σχετικά με τις πολιτικές εγγύησης της Tesla.</li><li>Ενημέρωση των πελατών για τα προϊόντα και την εφαρμογή Tesla App, τις επισκευές, τις πληρωμές και τα τιμολόγια, απαντώντας σε ερωτήσεις με φιλική και κατανοητή γλώσσα</li><li>Διαχείριση των διαδικασιών χρέωσης και τιμολόγησης στον χώρο, παρακολούθηση εκκρεμοτήτων με πελάτες, λήψη εγκρίσεων για επαγγελματικούς πελάτες και ασφαλιστικές υποθέσεις, καθώς και υποστήριξη του τμήματος εισπράξεων (AR).</li><li>Διατήρηση ενός τακτοποιημένου, αντιπροσωπευτικου χώρου εξυπηρέτησης πελατών (σαλόνι πελατών, είσοδος εξυπηρέτησης) και οργάνωση του χώρου στάθμευσης</li><li>Διαχείριση του στόλου.</li><li>Διoργάνωση test drives, εκπροσωπώντας τα νέα προϊόντα και συμβάλλοντας στην ενίσχυση των πωλήσεων</li><li>Διαχείριση των αφίξεων χωρίς ραντεβού και των απρόβλεπτων περιστατικών στον χώρο, διασφαλίζοντας&nbsp;μία ομαλή λειτουργία του χώρου εργασίας</li><li>Πλήρης κατανόηση των προϊόντων και των διαδικασιών εξυπηρέτησης της Tesla, για την εκτέλεση βασικών, οπτικών διαγνωστικών ελέγχων και την ακριβή καταγραφή εντολών επισκευής στα συστήματα</li><li>Στενή συνεργασία με εσωτερικές ομάδες (π.χ. τεχνικούς) για να διασφαλίσετε ότι τα αυτοκίνητα των πελατών εξυπηρετούνται αποτελεσματικά και χωρίς προβλήματα</li><li>Ανάληψη πρόσθετων καθηκόντων, σύμφωνα με τις ανάγκες της επιχείρησης</li></ul><ul><li>Confidently communicate with customers as a Tesla ambassador through digital channels, and face-to-face to provide: Scheduling/status updates, waiter updates, and payment requirements</li><li>Manage escalations, confidently resolving and defusing difficult conversations across all communication channels. Advise and educate your customer on Tesla warranty policies</li><li>Educate customers on Product, Tesla App, repairs, billing and invoicing and answer any questions using customer friendly language</li><li>Manage billing and invoicing processes at the location, following up with customers, getting approvals for business customer and insurance cases and support AR.</li><li>Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot.</li><li>Manage the service fleet.</li><li>Facilitate test drives in service, being an ambassador for new products and support in generating additional sales</li><li>Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop</li><li>Possess in-depth knowledge of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems</li><li>Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly</li><li>Perform additional responsibilities as assigned to meet business needs</li></ul>Τι θα έχετε μαζί σας<ul><li>Σχετική εμπειρία σε ρόλο που αφορά την εξυπηρέτηση των πελατών, κατά προτίμηση σε τεχνικό περιβάλλον ή περιβάλλον αυτοκινητοβιομηχανίας</li><li>Ικανότητα να ανταποκρίνεστε αποτελεσματικά σε ένα δυναμικό και συνεχώς μεταβαλλόμενο περιβάλλον με πολλαπλές προτεραιότητες, διατηρώντας παράλληλα προσοχή στη λεπτομέρεια.</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και ικανότητα ανάπτυξης και διατήρησης ισχυρών επαγγελματικών σχέσεων με εσωτερικούς συνεργάτες και πελάτες</li><li>Ικανότητα να εργάζεστε αποδοτικά σε ένα ομαδικό περιβάλλον και να επιτυγχάνετε κοινούς στόχους.</li><li>Άριστες δεξιότητες επίλυσης προβλημάτων και ισχυρή ικανότητα ανάληψης πρωτοβουλιών και προληπτικής δράσης</li><li>Ψηφιακή ευχέρεια – ικανότητα γρήγορης προσαρμογής και εξοικείωσης με νέες τεχνολογίες και συστήματα</li><li>Καλή γνώση του MS Office</li><li>Ικανότητα αποτελεσματικής επικοινωνίας, ανάγνωσης και γραφής στην αγγλική και την τοπική γλώσσα</li><li>Απαιτείται έγκυρο δίπλωμα οδήγησης και διατήρηση ασφαλούς ιστορικού οδήγησης</li></ul><ul><li>Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment</li><li>Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail</li><li>Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>Ability to excel in a team-based environment and achieve common goals</li><li>Excellent problem-solving skills, and strong ability to take initiative and be proactive</li><li>Digitally savvy – ability to adopt and adapt quickly to new technology and systems</li><li>Good knowledge of MS Office</li><li>Able to communicate, read, and write effectively in the English language, and Greek</li><li>Must have and continue to maintain a valid driving license and safe driving record</li></ul>

Senior Service Advisor , Athens

We are seeking a talented Mechanical Design Engineer who will be working on design and DFM of complex mechanical systems. This engineer will be working as part of the Tesla motor technology team located in Athens, Greece.Τι θα κάνετε<ul><li>Design and 3D modeling of mechanical components and assemblies.</li><li>Release drawings of complex mechanical systems.</li><li>Apply analytical methods including calculations and simulations for the design and optimization of structures and mechanical components.</li><li>Collaborate with other design engineers to gain an in-depth understanding of the design intend and independently work towards the most effective solution.</li><li>Perform experimental tests and simulations to validate designs and ensure they meet performance and safety standards.</li><li>Perform tolerance analysis to determine system impacts of assembly fits.</li><li>Manage suppliers to execute projects according to the design specifications and timeline commitments.</li><li>Development of test rigs for measurements of complex mechanical systems.</li><li>Rotor dynamics modeling.</li></ul>Τι θα έχετε μαζί σας<ul><li>Strong fundamentals in mechanical engineering.</li><li>Excellent knowledge of GD&amp;T.</li><li>Demonstrated experience in computational methods for fluid and thermal systems.</li><li>Strong skills in calculation of components / component optimization using FEA.</li><li>Proficiency in designing parts and assemblies using 3D modeling software.</li><li>Expertise in SolidWorks, CATIA, FEA simulation.</li><li>Demonstrate innovation, technical excellence, attention to detail and self-direction.</li><li>Excellent communication skills and ability to work in a fast-paced and challenging environment.</li><li>English fluently in speaking, reading and writing.</li></ul>

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