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We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking&nbsp;“Retail Sales Account Manager – Athens”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales • Good knowledge of English (written and spoken)&nbsp;</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Retail Sales Account Manager – Athens

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

HELLENIC CABLES S.A.&nbsp;is seeking a&nbsp;Design Engineer&nbsp;to join our dynamic, and rapidly growing team. As a&nbsp;Design Engineer&nbsp;in submarine cables systems, you will be able to research, develop and design specialized solutions to assist our clients globally with the enhancement of their products. This area of expertise is one of our main pillars for the constant improvement of our products and services in order to add value for our partners.Responsibilities:&nbsp;<ul><li>Interpret customer specifications into design concepts</li><li>Perform system studies based on customer requirements &amp; mechanical calculations for submarine cables</li><li>Execute thermal rating calculations based on relevant standards</li><li>Participate in technical meetings with customers</li><li>Ensure that the customer's requirements are correctly perceived and properly reflected on the designs</li><li>Follow up the design work, plan and follow closely the engineering prototype preparation in alignment with Development Brief Requirements</li><li>Ensure that the feedback from prototypes is appropriately analyzed and icorporated in the technical files</li><li>Take on other engineering duties as required and assigned</li></ul>Requirements:&nbsp;<ul><li>Master Degree in Mechanical Engineering</li><li>Specialization in Energy Systems is desirable</li><li>Minimum 2 years relevant working experience in industry (preferably offshore/modular)</li><li>Experience using Matlab, FEM tools and/or EMTP software will be considered an asset</li><li>Excellent communication and interpersonal skills</li><li>Proficient in the use of Microsoft Office Suite</li><li>Candidate must have exceptional verbal and written communication skills. Required the ability to speak effectively before groups of customers or employees of organization</li><li>Experience in manufacturing is desirable but not essential</li><li>Candidate must have excellent attention to detail and technical writing skills</li><li>Strong ability to work in multi-disciplinary teams and interface well with peers and management in corporate setting Decision-making, problem resolution and resourceful thinking skills</li><li>Highly energetic, motivated and self-starter</li><li>Willing to work in an environment that allows initiative and requires flexibility</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>&nbsp;

DESIGN ENGINEER (2476)

HELLENIC CABLES S.A.&nbsp;is seeking a Design Engineer&nbsp;to join our dynamic, and rapidly growing team.As a Design Engineer in submarine cables systems, you will be able to research, develop and design specialized solutions to assist our clients globally with the enhancement of their products. This area of expertise is one of our main pillars for the constant improvement of our products and services in order to add value for our partners.Responsibilities:&nbsp;<ul><li>Interpret customer specifications into design concepts</li><li>Perform system studies based on customer requirements &amp; mechanical calculations for submarine cables</li><li>Execute thermal rating calculations based on relevant standards</li><li>Participate in technical meetings with customers</li><li>Ensure that the customer's requirements are correctly perceived and properly reflected on the designs</li><li>Follow up the design work, plan and follow closely the engineering prototype preparation in alignment with Development Brief Requirements</li><li>Ensure that the feedback from prototypes is appropriately analyzed and icorporated in the technical files</li><li>Take on other engineering duties as required and assigned</li></ul>Requirements:&nbsp;<ul><li>Master Degree in Mechanical Engineering</li><li>Specialization in Energy Systems is desirable</li><li>Minimum 2 years relevant working experience in industry (preferably offshore/modular)</li><li>Experience using Matlab, FEM tools and/or EMTP software will be considered an asset</li><li>Excellent communication and interpersonal skills</li><li>Proficient in the use of Microsoft Office Suite</li><li>Candidate must have exceptional verbal and written communication skills. Required the ability to speak effectively before groups of customers or employees of organization</li><li>Experience in manufacturing is desirable but not essential</li><li>Candidate must have excellent attention to detail and technical writing skills</li><li>Strong ability to work in multi-disciplinary teams and interface well with peers and management in corporate setting Decision-making, problem resolution and resourceful thinking skills</li><li>Highly energetic, motivated and self-starter</li><li>Willing to work in an environment that allows initiative and requires flexibility</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

Your skills<ul><li>Previous experience of replacing hardware components (Motherboards, Hard drives, etc).</li><li>Technical certifications such as A+ or Network+ are preferred.</li><li>Willingness to be in a On Call rotation with other team members, including working after hours and weekends.</li><li>Problem solving.</li><li>Customer focus.</li><li>Driving licence.</li><li>English skills.</li></ul>Your tasks<ul><li>&nbsp;Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.</li><li>This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client’s needs and the project’s scope.</li><li>Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.</li><li>Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.</li><li>Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.</li><li>This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.</li><li>Provide day to day support at the customer locations within a geographical region(s).</li><li>Support customers in technical problems they have with their technical equipment. &nbsp;</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Buddy program</li><li>Cafeteria</li><li>Health/ Medical insurance</li><li>Internal career development program</li><li>Onboarding program</li><li>Private use of company car</li><li>Unlimited employment contract</li></ul>

Field Technician 18400

We are offering an exciting opportunity in Athens, Greece for the role of&nbsp;Dutch Banking Advisor.&nbsp;Why this role is great for your professional and personal development:&nbsp;<ul><li>Live in Greece and embrace multicultural experiences&nbsp;</li></ul><ul><li>Represent a global brand within an international banking system, connecting the world of finance&nbsp;</li></ul><ul><li>Fast-track career growth with structured development opportunities&nbsp;</li></ul>What your day-to-day will look like:You will receive specialist training for a worldwide financial institution that provides innovative banking and financial services to top-tier companies around the globe. Your responsibilities will include:&nbsp;<ul><li>Supporting customers with bank account management&nbsp;</li></ul><ul><li>Assisting&nbsp;in international transactions on behalf of clients&nbsp;</li></ul><ul><li>Providing&nbsp;banking guidance and solutions&nbsp;</li></ul>Requirements – what you need to succeed in this role:&nbsp;<ul><li>Fluency in Dutch (C1 minimum) and good English communication skills&nbsp;</li></ul><ul><li>Curiosity about the latest technology&nbsp;</li></ul><ul><li>Customer-oriented mindset; experience is a bonus but not mandatory&nbsp;</li></ul><ul><li>Strong communication&nbsp;skills&nbsp;</li></ul><ul><li>Empathy and problem-solving abilities&nbsp;</li></ul>What we offer – your benefits package:&nbsp;<ul><li>Enjoy life in beautiful Greece&nbsp;</li></ul><ul><li>Career growth opportunities with a permanent contract&nbsp;</li></ul><ul><li>Greek perks: meal card voucher + 2 extra salaries (14 salaries per year)&nbsp;</li></ul><ul><li>Private health insurance from day one&nbsp;</li></ul><ul><li>Language and performance bonuses&nbsp;</li></ul>

Dutch Banking Advisor

Intellectica is recruiting a Customer Support Specialist on behalf of its client, a leading premium event rentals company with a strong focus on creativity, quality, and customer satisfaction. The company serves both local and international clients, offering tailored solutions that combine functionality and aesthetics. Based in Athens, Greece, and reporting to the Sales Manager, the successful candidate will play a key role in managing incoming client requests, preparing offers, and creating basic visual presentations to support proposals. This position offers significant exposure and growth opportunities within a collaborative and fast-paced environment.Key activities and responsibilities of this role include:<ul><li>Acting as a primary point of contact for clients, ensuring a smooth and professional customer experience throughout the inquiry and proposal process</li><li>Managing incoming customer inquiries, primarily via email, ensuring timely and professional responses</li><li>Preparing and sending detailed offers through the Atlantis system, maintaining accuracy and consistency</li><li>Creating basic 2D/3D visual presentations, using design tools such as Photoshop, to illustrate proposals for clients</li><li>Coordinating with internal teams (management, warehouse, administration) to ensure feasibility and alignment of offers</li><li>Maintaining organized records of client communications and proposals for follow-up and reporting</li><li>Supporting the Sales Manager in day-to-day tasks and contributing to process improvements</li><li>Occasionally creating advanced visual materials for major proposals, including presentations of new equipment, venue layouts, 3D photorealistic renderings, and aesthetically curated combinations of furniture and art de la table using tools such as Canva, Photoshop, and AutoCAD</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration or a related field</li><li>1+ years of experience in customer support or administrative roles</li><li>Familiarity with Canva, Photoshop, AutoCAD is highly desirable</li><li>Comfortable working with CRM or ERP Systems (preferably Atlantis) and MS Office Suite</li><li>Fluent in English and Greek (both written and verbal); strong verbal and written communication skills in English, as the role involves frequent interaction with international clients</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Ability to prioritize and manage multiple tasks effectively</li><li>Team-oriented mindset with a proactive approach</li><li>Problem-solving attitude and adaptability</li><li>High sense of responsibility and accuracy</li><li>Creativity and strong aesthetic sense</li></ul>

Customer Support Specialist int-0442

We at Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking “Retail Sales Account Manager – Athens”&nbsp;to be part of our successful&nbsp;Retail Sales Network Team.You have a challenging mission to:Supervise Nova Stores of your responsibility in order to meet the company's operational standards for high quality customer service.What will you do:<ul><li>Design and implement action plans per store and per product, to achieve quantitative and qualitative targets</li><li>Coordinate, guide and support of the Nova Stores franchisees and sales teams through daily stores visits</li><li>Monitor, analyze and effectively affect results per store and per sales agent</li></ul>It would be great if you have:<ul><li>BSc degree from AEI or TEI. Master’s degree will be considered a plus&nbsp;</li><li>Previous experience in sales</li><li>Good knowledge of English (written and spoken)&nbsp;</li><li>At least 2 years of experience in Sales</li><li>Excellent knowledge of MS Office&nbsp;</li><li>Client-oriented with ability to quickly understand "new" ways of working as well as to propose fresh ideas in order to improve the current procedures.&nbsp;</li><li>Adaptive, team spirit, good interpersonal skills</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

We are looking for a Collections &amp; Credit Control Officer to join our high caliber team.Your contribution to the success of the team<ul><li>Continuous review of outstanding debt for a portfolio of customers from our customer base.</li></ul><ul><li>Reconcile accounts, resolve billing discrepancies, and issue credit notes when required.</li></ul><ul><li>Negotiate payment plans with customers and follow-up on agreements</li></ul><ul><li>Monitor outstanding invoices and adherence to payment plans along with new billings in order to control further credit exposure</li></ul><ul><li>Review and assess customer credit risk, maintaining up-to-date records in our finance systems.</li></ul><ul><li>Collaborate closely with our Sales, Services and Finance teams to deliver a seamless customer experience.</li></ul><ul><li>Prepare regular reports on aged debt, collections progress, and cash flow forecasts.</li></ul><ul><li>Support month-end closing activities and process improvements to enhance collection efficiency and better monitoring.</li></ul>Your Qualifications &amp; Competencies<ul><li>2+ years’ experience in credit control, collections, or accounts receivable. Software, SaaS or business services&nbsp;environment will be considered a plus.</li></ul><ul><li>Strong communication and relationship-building skills — you’re firm but fair with customers and can engage with other stakeholders, such as sales.</li></ul><ul><li>A problem solver who thrives in a fast-paced, collaborative environment.</li></ul><ul><li>Organizational skills, ownership of tasks and ability to prioritise.</li></ul><ul><li>Confident using Excel/Google Sheets&nbsp;and accounting systems. Experience with S1 ERP will be considered an asset.</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Collections & Credit Control Officer

The American College of Greece (ACG) is seeking a qualified and dynamic professional to join the Advancement Office as Manager, Advancement – Alumni. The successful candidate will manage and support programs that strengthen Alumni engagement, increase giving, and foster a culture of philanthropy and connection among ACG Alumni, parents, friends, and staff.Job Responsibilities:<ul><li>Manage selected Alumni programs and support others, including alumni groups and engagement platforms, to expand outreach, participation, and giving in alignment with Advancement strategic goals.</li><li>Collaborate with the Executive Directors on the development of new and the expansion of existing alumni engagement and fundraising programs targeting prospects in Greece and abroad</li><li>Plan, organize, and implement alumni, fundraising, and stewardship events both locally and internationally (e.g., alumni chapters), ensuring successful execution under the guidance of the Executive Directors.</li><li>Support fundraising and development initiatives.</li><li>Supervise and guide Advancement Office student assistants.</li><li>Support the Communications Manager with alumni-related engagement activities and campaigns.</li><li>Assist with daily operations and administrative processes within the Advancement Office.</li><li>Perform other duties as assigned by the Executive Director – Alumni.</li></ul>Qualifications:<ul><li>Bachelor’s and Master’s degree in Business, Communications, Marketing/Management, Public Relations, or a related field.</li><li>6–8 years of related professional experience &amp; 2–4 years of experience in customer service or stakeholder engagement roles.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li></ul>Required Skills:<ul><li>Strong interpersonal and communication skills.</li><li>Excellent project management, event coordination, and organizational abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to handle complex and confidential information with discretion.</li><li>Familiarity with fundraising principles and donor stewardship.</li><li>Basic budget and vendor management skills.</li></ul>Other requirements:<ul><li>Willingness to attend Advancement Office events in Greece and abroad as required.</li></ul>

Manager – Advancement, Alumni

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.DescriptionResponsibilities:• Ensure new employees receive comprehensive, client-specific onboarding and training toenhance job-specific knowledge and skills• Provide employees with skills-based, client-specific coaching and training to supportachievement of specific weekly/monthly/quarterly operating plan targets, sales targets,assigned performance targets, and high customer satisfaction• Partner with internal and external stakeholders to develop and deliver an effectivetraining and development program designed to enhance client-specific sales knowledgeand skills associated with any of our sales motions• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practices for client/specific territories• Oversee, measure, and validate the delivery and quality of provided training• Track the effectiveness of training interventions through various assessment tools• Collaborate with internal and/or external stakeholders to optimize sales processes andsystems to achieve a superior customer experience• Maintain a high level of communication with internal stakeholders to ensure strategicclient relationship is fostered and developed• Maintain high level of knowledge and understanding about the client, customerinteraction, and evolving business environment for relevant training content creationand/or delivery• Help create a culture of continuous learning where individuals take responsibility for theirown development, competence, and performanceCandidate profile:<ul><li>Bachelor’s degree or equivalent experience preferred</li><li>3+ years of experience working in a customer service, training, or sales capacity preferred</li><li>At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role</li><li>Subject matter expert and proven leader within peer group</li><li>Prior experience in high volume calling preferred</li><li>Experience working with Salesforce.com or similar CRM strongly preferred</li><li>Strong technical skills in MSOffice</li><li>Proven ability to prioritize concurrent projects and demonstrate project management</li><li>skills</li><li>Ability to communicate and demonstrate various strategies, platforms, and skills to varied</li><li>audience</li><li>Detail-oriented and proficient communication skills</li><li>Willingness to work on site from our office in Athens</li><li>Fluency in English C1</li><li>Italian, Spanish, German, French fluency will be considered an advantage</li></ul>

Sales Trainer with English

Reporting to the Facilities &amp; Expansion Manager you are responsible and accountable to:&nbsp;<ul><li>&nbsp;Oversee and coordinate the facilities matrix management of maintenance teams across all stores and facilities</li><li>Monitor maintenance and cleaning activities, ensuring efficient contract management of third-party contractors and partners</li><li>Ensure full compliance with safety, environmental, and technical regulations</li><li>Manage budgets, track expenses, and identify cost-saving opportunities</li><li>Collaborate with the Group Procurement Department as needed</li><li>&nbsp;Conduct regular site visits, document findings, and implement necessary actions</li><li>Maintain and update all relevant records related to Facilities Management (FM) and Energy matters</li><li>Support the development and implementation of a detailed energy optimization action plan</li><li>Identify opportunities to reduce the company’s carbon footprint and enhance sustainability</li><li>Implement projects in accordance with the approved RRF plan</li><li>Support the development of the company’s sustainability strategy and promote sustainable practices and solutions</li><li>Ensure adherence to IKEA guidelines and best practices in facilities management</li></ul>&nbsp;What You Bring<ul><li>&nbsp;Bachelor’s degree in mechanical/electrical engineering or a related field</li><li>3-5 years of relevant experience in facilities management, maintenance, or a similar role</li><li>Strong knowledge of safety, environmental, and technical regulations</li><li>Experience in budget management, contract negotiations, and cost optimization</li><li>Ability to work with third-party contractors and manage service agreements</li><li>Excellent problem-solving and decision-making skills</li><li>Strong organizational and project management abilities</li><li>Knowledge of energy efficiency and sustainability initiatives is a plus</li><li>Effective communication and collaboration skills</li></ul>What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance💼 Pension Plan: Secure your future with our pension plan benefits💻Employee Development: 40+ hours of annual training for continuous learning &amp; development 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices 🚗 Transportation Support: Transportation cards or toll coverage 🌍 Inclusive Environment: A welcoming, international &amp; diverse teamThe People We Are Looking For<ul><li>&nbsp;&nbsp;Lead by example, always striving to find new and better ways to move forward</li><li>&nbsp;&nbsp;Empower others by taking ownership, making decisions, and following through with accountability</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service</li><li>Have the courage to challenge existing solutions and think creatively</li><li>&nbsp;Be passionate about life at home and the retail industry</li></ul>&nbsp;Let’s Make a Difference Together!Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.

Facilities Management Executive (Headquarters)

As a Global Service Desk Agent at MSC, your mission is to deliver outstanding IT support to our agencies around the globe. We operate non-stop, ensuring that every IT issue is resolved promptly and efficiently. Your role is crucial in managing incidents to minimize business disruptions. Embrace the challenge of supporting diverse IT tasks and become a key player in our fast-paced, dynamic environment. Key Responsibilities:Incident Resolution: Take ownership of IT incidents assigned to the support team, driving them to a successful resolution.User Support: Offer exceptional assistance to both local and external users encountering IT issues, ensuring their needs are met with professionalism.Collaboration: Liaise with relevant teams to guarantee that support cases receive the highest level of attention and expertise.System Monitoring: Oversee the functionality and performance of various systems, ensuring their optimal operation under the team's vigilant watch.Why Join Us?At MSC, you'll be part of a global team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment where your skills and career can flourish. If you're passionate about IT support and thrive in a diverse and stimulating setting, we want to hear from you! Apply Now to Become a Key Player in Our Global IT Support Team!Required Qualifications: Skills &amp; Requirements: Relevant Education: A diploma or higher in Information Technology or a related field is a plus.Exceptional Communication: Your ability to communicate clearly and effectively is paramount, both in writing and verbally.Customer-Centric Approach: A natural inclination towards understanding and prioritizing user needs is essential.English Proficiency: Fluency in both oral and written English is a must to effectively support our global user base.Tech Savvy: Solid knowledge of Microsoft Office 365 and a general proficiency in IT are crucial.Team Player: An enthusiasm for collaborative work, with a strong sense of community and shared success.Adaptability: Flexibility to work in shifts, covering various global time zones, is vital for this role.&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Global Service Desk Agent

You will lead a team of Key Accounts Managers to ensure execution of the sales strategy and achievement of annual KPIs and targets.How you will contributeYou will:<ul><li>Create and manage an annual business unit plan to deliver agreed channel revenue KPI’s and targets and provide reporting as required.</li><li>Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team.</li><li>Manage winning customer business relationships that facilitate “best in industry” execution of our categories.</li><li>Work closely with key stakeholders including the account team, category planning &amp; activation team, sales capability and commercial finance to provide the optimum return across your region.</li><li>Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.</li></ul>What you will bring:A growth, winning mindset, with exceptional problem-solving capabilities and strong record in delivering outstanding business performance. Passion for talent development and career acceleration – both for Direct Reports and oneself – are imperative, together with a drive to build and lead high-performing teams.Qualifications &amp; preferred qualifications include, yet are not limited to:<ul><li>15+ years’ experience in FMCG Sales &amp; Key Account Management, as well as leading &amp; developing a team of senior sales executives</li><li>Considerable knowledge of market and routes-to-market in which Mondelēz International performs</li><li>Experience working with key customers in Organized Trade; own &amp; lead the relationship with customers, ensuring excellent execution of plans to deliver growth at NR and shares level</li><li>Excellent communication skills, as well as the ability to impactfully engage and influence customers &amp; cross-functional teams</li><li>Strong organizational and analytical skills; strong commercial capabilities balanced with extensive strategic, business acumen</li></ul>

National Account Manager

Έχεις πάθος με τις Πωλήσεις; Είσαι καλά δικτυωμένος/η στον χώρο του Retail? Μπορείς να διαχειρίζεσαι τους πελάτες σου και τον χρόνο σου με μαεστρία;Εάν ναι, τότε θέλουμε πολύ να κάνεις αίτηση για να έρθεις και εσύ στην «παρέα των φύλλων» σαν Key&nbsp;Account&nbsp;Manager | Retail&nbsp;Μια τυπική μέρα σου θα περιλαμβάνει:<ol><li>Συμμετοχή σε νέες διαδικασίες και άμεση αφομοίωση τους ή ακόμη και προτάσεις αλλαγών διαδικασιών.</li><li>Account&nbsp;Management&nbsp;και&nbsp;προσφορά&nbsp;πακέτων&nbsp;λύσεων&nbsp;σε buyers &amp; end-consumers.</li><li>Εφαρμογή εμπορικής πολιτικής και προτάσεις αλλαγών (όταν χρειάζεται).</li><li>Παρακολούθηση των αποθεμάτων των έτοιμων προϊόντων σε συνεργασία με τον υπεύθυνο&nbsp;Logistic.</li><li>Στενή συνεργασία με τον&nbsp;Buyer &amp; τον υπεύθυνο&nbsp;Logistic&nbsp;για τα αποθέματα των υλικών συσκευασίας.&nbsp;</li><li>Ανάπτυξη πελατολογίου και ανάπτυξη μακροχρόνιων σχέσεων επιρροής.</li><li>Επισκέψεις σε καταστήματα&nbsp;retail όπου θα παρατηρείς, και θα καταγράφεις την δυναμική τους και προτείνει λύσεις.</li><li>Διεξοδική &amp; ανελλιπής παρατήρηση της αγοράς και του ανταγωνισμού. Καταγράφει και παρουσιάζει αλλαγές και νέες τάσεις.</li><li>Συνεργάζεται με το&nbsp;marketing για την ανάπτυξη και βελτίωση του&nbsp;customer&nbsp;service &amp;&nbsp;care καθώς και για τις μακέτες των συσκευασιών.</li><li>Παρακολουθεί τη δυναμική του κάθε κωδικού και το ετήσιο πλάνο για προωθητικές ενέργειες (φυλλάδια&nbsp;Retail, διαφημίσεις, κ.λπ.) σε συνεργασία με το τμήμα&nbsp;Marketing&nbsp;και τον Δ .Πωλήσεων.</li><li>Διατηρεί σχέσεις άριστης συνεργασίας με όλους τους πελάτες και τον&nbsp;Area&nbsp;Manager&nbsp;της Αθήνας.</li></ol>&nbsp;Ποια είναι τα απαραίτητα προσόντα για αυτή τη θέση;<ul><li>Άριστες επικοινωνιακές δεξιότητες (προφορική και γραπτή επικοινωνία)</li><li>Δεξιότητες διαχείρισης χρόνου</li><li>Άτομο με&nbsp;αυτοπεποίθηση και αυτογνωσία, εχέμυθο, με σύνεση, σοβαρότητα, υπευθυνότητα και επαγγελματισμό</li><li>Άριστες οργανωτικές δεξιότητες και ικανότητα επίλυσης προβλημάτων</li><li>Άριστες διαπραγματευτικές Ικανότητες&nbsp;</li><li>Ικανότητα ευελιξίας&nbsp;ακόμα και σε πιεστικές συνθήκες</li><li>Προώθηση νέων ιδεών και προτάσεων για νέα συστήματα ή διαδικασίες</li><li>Πολύπλευρη Προσωπικότητα</li></ul>Τεχνικά Χαρακτηριστικά &amp; Εκπαίδευση&nbsp;<ul><li>Πτυχίο Πανεπιστημίου ΑΕΙ Ελλάδα ή Εξωτερικό</li><li>Μεταπτυχιακό επιθυμητό</li><li>5 έτη μίνιμουμ εμπειρία στο χώρο του&nbsp;retail</li><li>Account&nbsp;Management Ικανότητες –&nbsp;Advanced</li><li>Μαθηματική λογική</li></ul>

KEY ACCOUNT MANAGER | RETAIL

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

Business Analyst

Job Description:<ul><li>Research and map international charter markets, identify key players and business opportunities</li><li>Analyze competition and market trends to support competitive product positioning</li><li>Approach potential clients via outreach, calls, and meetings — and represent Lalizas at international marine/yachting events</li><li>Present our marine and life-saving equipment to prospects and existing clients, highlighting benefits and value</li><li>Build and maintain long-term relationships with charter companies, brokers and partners</li><li>Offer excellent pre- and after-sales customer service, supporting clients before, during and after purchase</li><li>Work across departments to ensure customer satisfaction and smooth processes</li><li>Travel regularly to meet clients, attend events and grow our international network</li></ul>&nbsp;Skills and Experience:<ul><li>University degree — ideally in Business, Marketing, Maritime Studies or similar</li><li>Strong background (3+ years) in sales, business development or chartering/marine industry</li><li>Fluent/native-level English; knowledge of additional languages (especially French) is a plus</li><li>Excellent communication, negotiation and networking skills</li><li>Good knowledge of MS Excel and comfort with CRM tools</li><li>Willingness to travel frequently for business</li><li>Results-driven, organized, able to manage multiple tasks, work well under pressure and cooperate with different teams</li></ul>

International Chartering Business Developer

We are seeking a skilled and motivated IT SRE Engineer to join our dynamic team in the Digital Channels domain.The successful candidate will play a pivotal role in ensuring stability, reliability and optimal performance of our critical applications, services and infrastructure. Responsibilities include providing support and resolution for arising issues, utilizing your expertise in K8s μServices area, Weblogic and Cloud technologies. The role also encompasses contributions to Release and Patch management processes, as well as the implementation of monitoring solutions and self-healing automation mechanisms.&nbsp;Duties &amp; responsibilities<ul><li>Provide comprehensive technical support and troubleshooting for Digital Channels applications within the scope of Incident and Events Management. Actively participate in root cause analysis and implement preventive actions to mitigate issues recurrence.</li><li>Leverage your experience in K8s μServices support and WebLogic technologies to effectively manage and maintain the organization’s application, services and infrastructure.</li><li>Design, develop and maintain monitoring and observability solutions (Business Service Monitoring, Application &amp; Infrastructure Performance Management).</li><li>Develop and implement self-healing mechanisms and automations to proactively detect and resolve potential incidents.</li><li>Automate Release and Patch management processes to facilitate seamless and efficient deployments of application updates and enhancements.</li><li>Collaborate with cross-functional teams to optimize application performance, enhance reliability and implement best practices</li><li>Participate in on-call rotations and provide standby support to address critical incidents promptly.</li></ul>&nbsp;Required skills<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related discipline (or equivalent professional experience).</li><li>Proven experience in IT SRE or OpsDev roles, preferably within the Digital Channels domain.</li><li>Strong scripting and automation skills (e.g. Python, PowerShell, Bash) to streamline processes and enhance operational efficiency</li><li>Hands-on experience with Kubernetes (k8s), WebLogic and Cloud technologies with understanding of applications infrastructure will be considered as an asset</li><li>Familiar with Linux/Unix operating systems and cloud environments (AWS, Azure etc).</li><li>Familiar with containerization technologies (Docker, Kubernetes) and CI/CD tools (Jenkins, GitLab etc.).</li><li>Hands-on experience with monitoring tools such as Dynatrace, OBM or similar platforms is advantageous</li><li>Familiarity with SQL and database operations</li><li>Understanding of Release Management and Patch Management methodologies and processes.</li><li>Knowledge of self-healing mechanisms and proactive monitoring strategies for improving system resilience.</li><li>Excellent analytical and problem-solving abilities with a strong aptitude for diagnosing and resolving complex technical issues.</li><li>Strong collaboration and communication skills with the ability to work effectively in cross-functional and distributed teams.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: &nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers &nbsp;</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Site Reliability Engineer

Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>&nbsp;Ready to embrace a journey in the Hellenic World?Make it your Next Job Without Boundaries!::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Swedish Customer Advisor

At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.We are looking for a&nbsp;Pre-Sales Consultant&nbsp;to join our high caliber team.Your contribution to the success of the team<ul><li>Identify customer business needs</li><li>Analyze data using established tools and methods</li><li>Prepare and deliver software demonstrations tailored to customer-specific data and needs</li><li>Collaborate with the sales team to highlight solution benefits</li><li>Assist in completing Requests for Information/Proposals (RFI/RFP)</li><li>Work with development teams to align new customer requirements</li><li>Understand competitors’ solutions to provide the best options for customers</li><li>Conduct presentations and proof-of-concepts for prospects and clients</li><li>Prepare project proposals and quotes</li><li>Assist with process mapping and other business needs under senior guidance</li></ul>Your Qualifications &amp; Skills<ul><li>3+ years of experience in ERP/CRM/WMS/BI software</li><li>BS/MS in Finance, Business, Economics, or Computer Science</li><li>Strong knowledge of business software</li><li>Advanced user of Microsoft Office package&nbsp;</li><li>Excellent command of business English (speaking, reading, writing), preferably holder of a language proficiency certificate.</li><li>Excellent presentation, communication, and customer service skills</li><li>Detail-oriented, results-driven, and a team player</li><li>Ability to effectively learn new products and services and demonstrate these articulately&nbsp;</li><li>Detail oriented and results focused&nbsp;</li><li>Strong team worker and able to fit in diverse environments&nbsp;</li><li>Proven ability to listen, extrapolate information and demonstrate a solution to the customer &nbsp;</li><li>Tenacious, highly resistant to a fast-paced working environment &nbsp;</li><li>Open to occasional business travel</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

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