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As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

Grant Thornton is committed to delivering value-driven, forward-thinking insights that strengthen our clients’ businesses. Within our Financial Services team, our Internal Audit professionals combine deep industry expertise with a strong focus on Corporate Governance, Operations, Compliance, and Risk Management.&nbsp;We’re looking for driven individuals who are passionate about risk management, internal controls, and process improvement — professionals who thrive in collaborative teams, uphold the highest ethical standards, and are dedicated to delivering exceptional client service while helping organizations achieve sustainable success. The key responsibilities of this role will include:<ul><li>Participating in a wide range of internal audit projects to assess the adequacy and effectiveness of internal controls with an emphasis on Corporate Governance, Operations, Compliance &amp; Risk Management</li><li>Planning, executing, and completing internal audits, assessment of controls, processes and activities related to Risk Management</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers (high profile financial institutions)</li><li>Delivering excellent client services within strict deadlines</li><li>Working collaboratively with other lines of service and practice areas</li><li>Maintain highest standards of business ethics</li><li>Ensuring work is accurate and completed in a professional manner</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A minimum 5-year relevant professional experience in internal auditing, amongst others, Risk Management and Compliance functions, preferably in the banking sector or in an audit/consulting firm.</li><li>A Bachelor's degree in Economics, Finance, Auditing, Risk Management or related fields and a relevant professional certification such as CIA, CRMA, COSO_IC, COSO_ERM (completed or in progress).</li><li>A financial services professional with high level of understanding and strong industry knowledge of Risk Management Policies and Procedures, dedicated to reach a top advisor role in the financial industry.</li><li>Ability to manage multiple client engagements (including team management) and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment.</li><li>Ability to work both independently and as part of a team</li><li>Excellent command of the Greek and English language, both written and verbal</li><li>Advanced skills in MS Office</li><li>Strong project management and organizational skills and ability to manage multiple tasks and prioritize</li><li>Ability to handle information and sensitive matters professionally and confidentially</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Experienced Internal Auditor in Financial Services

The job holder will be responsible for designing Security and Connectivity solutions such as Next Generation Firewall, SASE, SD-WAN, and SD-LAN, aligning them with customers’ requirements. Additionally, they will describe and present these solutions' design and deployment plans. Will work closely with a wide network of partners, manage key accounts and vendors, and propose solutions.• &nbsp; &nbsp;Design and propose state-of-the-art solutions for Security, SASE, SD-WAN, and SD-LAN that best address customer needs. • &nbsp; &nbsp;Perform customer visits, lead the technical discussion, prepare the solution design and technical presentations, in collaboration with other technical teams, and direct feedback from the customer. • &nbsp; &nbsp;Manage and coordinate Vodafone’s sub-contractors to bring the appropriate technical solution on time. • &nbsp; &nbsp;Participation and ownership of Customer’s RFPs. • &nbsp; &nbsp;It is important to keep up with the latest Security and Connectivity technology trends to be able to introduce and train internally about new products or solutions accordingly.Who you are• &nbsp; &nbsp;The candidate for this position must have at least 3 years of relevant experience in business customer engineering, Security, or Connectivity Presales. Additionally, should have a university degree in IT or Telecom and more than one certification on the following Vendors Cisco or Huawei (CCNP level preferred), Fortinet (Professional or higher), Vmware (VMware SD-WAN Foundations), Checkpoint (CCSA or higher), HPE Aruba certifications or any other relevant certification. A Master’s degree will be considered as a plus. • &nbsp; &nbsp;Inspired to effectively communicate in technical and commercial terms and explain the benefits of technology proposals with excellent command of written and spoken Greek and English language. • &nbsp; &nbsp;Proficient in effectively managing large-scale projects utilizing cutting-edge technology. • &nbsp; &nbsp;Passion for continuous learning of new Security and Connectivity technologies and staying up to date with technological trends. • &nbsp; &nbsp;Ability to understand the customer's IT operation model and in collaboration with Security and Connectivity products to propose transformation and security solutions.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Security & Connectivity Presales Engineer

Η&nbsp;BFS Group, κορυφαίος εργοδότης στην Ελλάδα, συνεργάζεται με μεγάλη εταιρεία τηλεπικοινωνιών και αναζητά νέα μέλη για την ομάδα&nbsp;Τηλεφωνικής Εξυπηρέτησης Πελατών (1st&nbsp;Level&nbsp;Technical&nbsp;Support)! Αν αγαπάς την επικοινωνία, απολαμβάνεις να βοηθάς ανθρώπους και θες να εξελιχθείς σε έναν δυναμικό και σύγχρονο κλάδο, αυτή είναι η ευκαιρία σου!🔍 Τι θα κάνεις στην καθημερινότητά σου:<ul><li>Θα εξυπηρετείς πελάτες τηλεπικοινωνιακών υπηρεσιών (κινητή, σταθερή, Internet, TV) με επαγγελματισμό και θετική διάθεση.</li><li>Θα απαντάς σε απορίες σχετικά τεχνικά ζητήματα πρώτου επιπέδου.</li><li>Θα διαχειρίζεσαι εισερχόμενες κλήσεις και θα φροντίζεις να προσφέρεις άμεσες και αποτελεσματικές λύσεις.</li><li>Θα συμβάλλεις στη διατήρηση υψηλού επιπέδου ικανοποίησης των πελατών.</li></ul>🎁 Τι σου προσφέρουμε:<ul><li>Σταθερότητα:&nbsp;Μόνιμη απασχόληση με κυλιόμενο ωράριο (24 ώρες&nbsp;/ 7 ημερες)</li><li>Υβριδικό Μοντέλο Εργασίας</li><li>Εξαιρετικό εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση και πραγματικές ευκαιρίες εξέλιξης&nbsp;μέσα στην εταιρεία</li></ul>✅ Τι ζητάμε από εσένα:<ul><li>Προϋπηρεσία σε θέση εξυπηρέτησης πελατών (τηλεφωνικό κέντρο, γραμματεία, retail )επιθυμητή ,&nbsp;όχι απαραίτητη.</li><li>Άριστες επικοινωνιακές δεξιότητες και προσανατολισμό στην ποιοτική εξυπηρέτηση.</li><li>Ομαδικό πνεύμα και θετική ενέργεια.</li><li>Πολύ καλή χρήση της ελληνικής γλώσσας και βασική γνώση αγγλικών.</li><li>Εξοικείωση με Η/Υ και CRM εργαλεία.</li></ul>💬 Αν νιώθεις ότι αυτή η θέση σου ταιριάζει…Στείλε μας το βιογραφικό σου και έλα να γίνεις μέλος της ομάδας μας!

Nova – Customer Service , 1st Level Technical Support

Our Product Development organisation is truly Global with cross functional teams spanning 6 Tech Hubs – Malta, Budapest, Stockholm, Tallinn, Kyiv and Athens. With nearly 600 strong professionals, the Product Development organisation is spear-headed by our CTO-CPO with all our talented Area Teams working together.A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Platform Core team is responsible for managing Infrastructure as Code for parts of our Core Platform Layer (Kubernetes Clusters, Message Broker backends, Infrastructure tooling), providing a distributed runtime platform that ensures optimal performance of our business applications, APIs and websites</li><li>Building our Infrastructure Platforms as self-service to our developers and providing guidance and tooling for developers to self-manage their applications cross environments</li><li>Continuously improve and develop our platforms based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>Right now, we are looking to strengthen further the management of our Kafka Messaging Platform and looking for a DevOps engineer with strong knowledge and experience in managing Kafka infrastructure.&nbsp;&nbsp;You’re good at<ul><li>Strong knowledge and experience in setting up and administering Kubernetes clusters, preferably with experience with AWS EKS and Rancher RKE.</li><li>Strong knowledge and experience of managing Kafka infrastructure in a geo-distributed setup, administration, and configuration of such service.</li><li>Managing Cloud Infrastructure using Infrastructure as Code using Terraform, with a good understanding of terraform modules.&nbsp;</li><li>Experience working with cloud providers, with AWS as preference, and strong knowledge with Cloud provider services such as EC2, ALBs, VPC, and EKS.</li><li>Experience in building scalable and distributed infrastructure.</li><li>Experience in using versioned source control to manage code changes.</li><li>Familiarity with the open-source monitoring stack of Prometheus/Grafana.</li><li>Ability to write scripts in Python, Bash, Powershell or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.</li><li>Knowledge of best practices in IT operations, such as ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Ability to adapt to changing technologies and work in a fast-paced and dynamic environment.</li><li>Required to be on an On-call support schedule.</li></ul>Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;What we offer<ul><li>Monthly Allowance for Lunch</li><li>Private &amp; Life Plan Insurance for you and your family</li><li>Annual Wellness Allowance</li><li>Team Building Budget</li><li>Corporate Travel Insurance</li><li>Events and initiatives both Local (Quarterly Meetings) and Global</li><li>Professional Development Programs &amp; Internal Career Opportunities</li><li>Milestone Birthday</li></ul>&nbsp;

Platform DevOps Engineer

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy&nbsp;designing and implementing innovative cybersecurity and data protection strategies,&nbsp;for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the&nbsp;definition of&nbsp;new and cutting-edge solutions&nbsp;to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with&nbsp;inspiring, ambitious, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a&nbsp;cyber enthusiast and visionary&nbsp;and you think that it will shape our future.</li><li>You get excitement in&nbsp;managing clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment.</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others.</li></ul>&nbsp;Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to&nbsp;thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds.&nbsp;#YourRole<ul><li>Manage cybersecurity activities within wider projects, identifying, evaluating, and designing best-in-class security services from security operational, architectural, and engineering perspectives, demonstrating operational excellence, vision, and strategic thinking.</li><li>Responsible for service management of the team including overall use of resources and initiation of corrective action where required for the SOC team.</li><li>Responsible for the SOC team’s success in security incident monitoring, identification, assessment, quantification, reporting, communication, and mitigation efforts.</li><li>Participate in incident response (IR) efforts; detect, identify, respond, contain, and remediate information security incidents.</li><li>Provide tactical support as needed for major incidents impacting clients.</li><li>Ensure compliance to Service Level Agreements (SLAs), process adherence and process improvement to achieve operational objectives.</li><li>Coordination and collaboration with Deloitte’s EMEA Cyber Security Centre to support service delivery.</li><li>Execute complex project activities, coach and support less experienced team members, and coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations to achieve common goals aligned with business objectives.</li><li>Manage own work against the project plan to ensure a superior client experience.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products and various cybersecurity topics.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor and/or Master’s degree in Information Technology, Computer Science, Cyber Security or equivalent.</li><li>5 - 7 years of experience in a SOC (leading) position (e.g., SOC Manager, SOC team leader, Incident Respond leader, Security Architect, etc.), preferably in an MSSP or consulting company.</li><li>Working experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.</li><li>Extensive knowledge of Advanced Persistent Threats (APT) tactics, techniques, and procedures.</li><li>Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.</li><li>Technical expertise in incident response planning, handling and management.</li><li>Relevant professional certifications, such as CISSP, CISM, GIAC certification, and MS Certification, will be considered a plus.</li><li>Demonstrate leadership and communication skills.</li><li>Proven ability to translate complex information sets into specific recommendations that can be actioned by customers to enhance their security posture.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high-quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Fluent knowledge of the English language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security SOC Manager

The role in more details:<ul><li>Delivering Tax Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field, a Master's Degree will be considered as an asset</li><li>2-5 years experienced in Audit professional, preferably in an auditing firm, in rendering tax and/or accounting services</li><li>A professionally qualified or part qualified (ADIT/KEKOPA) and a person who understands that excellent customer service is the key to client management</li><li>Very good knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in Greek and English and an experienced user of MS Office</li></ul><ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>Ready to Go Beyond?

Associate/Senior Tax Auditor

The Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp; Your day to day will include:<ul><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Maintaining monitoring tools, proposing improvements to optimize system functionality, supervising relevant contractors, and ensuring control over their performance to uphold service standards</li><li>Addressing tickets submitted by Allwyn's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the Allwyn Services Portal, collaborating with Allwyn Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications to end users regarding the procedure followed</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency</li></ul> What you need to succeed:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>3+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Strong customer service culture</li><li>Effective communication and team player</li><li>Excellent organizational and prioritization skills</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Technical Operations (TOC) Engineer (3915)

We are seeking an AML Associate to join our team, supporting audit, compliance, and financial control activities for Financial Institutions. In this role, you will contribute to anti-money laundering (AML) and regulatory compliance assessments, assist in conducting financial and operational reviews, and support the evaluation of internal controls and risk management frameworks. You will work closely with clients and internal teams to identify compliance risks, ensure adherence to applicable regulations and policies, and contribute to the delivery of high-quality advisory and assurance services within a dynamic and international environment. The key responsibilities of this role will include:<ul><li>Participating in a broad range of consulting, advisory and special audit engagements in relation to theregulatory and compliance framework (i.e. AML/KYC, International Sanctions, MiFID, Trade Finance, Correspondent Banking etc. )</li><li>Focus on regulatory compliance reviews, regulatory readiness assessments and health checks, as well as internal controls systems assessment in relation to the aforementioned areas</li><li>Executing, and completing Compliance / AML related engagements</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers (high profile financial institutions and financial services sector companies)</li><li>Delivering excellent client services within strict deadlines</li><li>Working collaboratively with other lines of service and practice areas</li><li>Maintain highest standards of business ethics</li><li>Ensuring work is accurate and completed in a professional manner</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A 2- 4 year professional experience in relevant AML compliance positions, preferably in the banking sector or in an audit/consulting firm. Previous experience in a compliance unit of a financial institution will be considered as a plus.</li><li>Desire and will to evolve as a compliance expert / consultant in a wide spectrum of Financial Services (banking, insurance, investment funds) regulatory and compliance frameworks (i.e. MiFID, Market Abuse, Conflicts of Interest, EBA – ESMA regulations, corporate governance, regulatory audits etc. )</li><li>A Bachelor's degree in Economics, Legal, Finance, Auditing, Risk Management or related fields. A Compliance / AML related professional certification is a plus</li><li>A financial services candidate profile with high level of understanding of compliance fields, dedicated to reach a top advisor role in the financial industry.</li><li>Ability to manage multiple client engagements (including team management) and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment</li><li>Ability to work both independently and as part of a team</li><li>Excellent command of the Greek and English language, both written and verbal</li><li>Advanced skills in MS Office</li><li>Strong organizational skills and ability to manage multiple tasks and prioritize</li><li>Ability to handle information and sensitive matters professionally and confidentially</li><li>Ability to develop and deliver high quality services and solutions</li><li>Military Obligations completed, if applicable</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li></ul>

AML Associate in Financial Services

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

To meet our current corporate needs, we would like to bring to our team a &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Technology Delivery Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;As our new Technology Delivery Manager, will be in charge of several important tasks, like: <ul><li>You will plan &amp; manage new technical project implementations for our customers worldwide, in an effective and efficient manner. As a successful Technology Delivery Manager- PM, you will need to be pro-active, and you will coordinate internal and external stakeholder, in order to ensure that the project deliverables are on time, within budget and always at the required level of quality</li><li>You will be in charge of the planning and management of the Demand/Change Management process, ranging from receiving the new project requirements to the technical proposal formulation and submission. You will be the key person to mobilize and orchestrate our internal resources from various departments, working together with the customer’s project team.</li><li>Produce project reports, for the customer and the top management, producing the relevant KPIs and metrics for the projects that you are responsible for, is an important part of the job.</li></ul>Job requirementsYou will be a successful candidate, if you can identify yourself with the following criteria: <ul><li>You have already acquired about 3 years of proven professional experience in managing technical projects.</li><li>You have earned your University or College Degree in Computer Science, Software Engineering or relevant technology-related field.</li><li>Additional studies in Project Management and PMP or related certifications will definitely be considered an asset.</li><li>Good knowledge of Project Management Tools and methodologies, as well as a strong familiarity with software development life cycle</li><li>You are distinguished for your excellent written and oral communication skills both in English and Greek, as well as for your presentation skills.You are characterized for your hands-on mentality, your goal-oriented predisposition, and your attention to detail.</li><li>The position involves frequent travelling to the countries where our customers operate, so you are in a position to travel.</li><li>Above all, we work as a team. As you have to cooperate with various colleagues from different teams within our Company, you indeed have to be an excellent team player, with a professional attitude and a positive predisposition.</li></ul>INTRALOT’s vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations! About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Thus, we provide:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally.So, if you are eager to join a truly cutting-edge technology company, submit your resume!

Technology Delivery Manager (Hybrid)

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

As an Online Commercial Support Agent, you will provide 1st level support to the customers for online products, focusing in excellent customer service in all inbound &amp; outbound player requests.&nbsp;Your day to day will include:<ul><li>Providing excellent customer support to online players for issues regarding online services and products, addressing their requests in response to inbound calls and emails and according to processes.</li><li>Assisting in problem resolution and preparing real life use cases for future reference.</li><li>Escalating complex cases received from online players to the internal stakeholders for further investigation and following up their resolution.</li><li>Collecting input from the online players’ communication to enrich the common knowledge base with identified best resolution practices.</li><li>Adhering to OPAP processes and standards regarding responsible gaming and player protection.</li><li>Resolving any complaints raised by customers in a polite and friendly manner turning their complaint into feedback.</li><li>Liaising on the spot with KYC CS Agents to resolve and issues related with KYC queries during the live contact.</li><li>Escalating to the CS Administration any indication of widespread incident based on customer communication (i.e. report by customers that they cannot login).</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor's degree in any business-related discipline</li><li>Hands on experience in a similar role within a customer support team</li><li>Solid customer service skills with willingness to go the extra mile in order to deliver to the customer</li><li>Strong interpersonal and communication skills</li><li>Good knowledge of MS Office</li><li>Excellent command of English &amp; Greek</li><li>Familiarity with the gaming industry will be considered an asset</li></ul>&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Online Commercial Support Agent (3910)

As a Product Owner you will be responsible for the design and implementation of digital products and services for individuals and businesses in alignment with the bank’s digital roadmap, delivering customer value in a cost-efficient manner with high quality and fast time-to-market.&nbsp;What you will be doing • &nbsp; &nbsp; Lead cross-functional horizontal teams with business, support functions, UX and IT stakeholders to define and prioritize objectives, scope and requirements for new digital products/services or improvements to existing ones. • &nbsp; &nbsp; Identify and assess implications of legal, regulatory, operational risk and DPO requirements covering digital services and design respective solutions. • &nbsp; &nbsp; Lead the design of e2e customer journeys, develop respective product epics/features/stories, maintain and prioritize product features backlog according to feasibility/ customer value in an iterative manner, plan/ refine user stories. • &nbsp; &nbsp; Monitor and assess vendor solutions market, cultivate vendor relations, participate in negotiations and structuring of contractual agreements. • &nbsp; &nbsp; Monitor closely the customer feedback and needs, market trends, competitor activity and regulatory changes to ensure the leading position of our digital propositions. • &nbsp; &nbsp; Maintain assigned product/service post-launch, monitor customer adoption rates, technical, risk, quality KPIs and take proactive corrective actions.&nbsp;What you need to have&nbsp;&nbsp; • &nbsp; &nbsp;A Bachelor’s degree in technical/business field, engineering or relevant field. • &nbsp; &nbsp;A Master’s degree in related field is preferred. • &nbsp; &nbsp;At least five (5) years of working experience in creating digital products and services in an agile environment as &nbsp;well as in digital transformation projects. • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail.&nbsp; • &nbsp; &nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Product Owner

The primary purpose of the Acquisition Campaign Manager is to drive customer acquisition by leading and executing operational strategies to activate audiences across direct marketing channels. This involves meticulous planning, effective audience segmentation, and strategic content development to convert database leads into depositing customers. The role also requires documenting and optimizing omni channel marketing processes, analyzing campaign performance, and continuously improving operational efficiency.<ul><li>Strategy Development: Develop and implement overall performance marketing strategies, across Biddable media (PPC, paid social, display, etc.) and Affiliates, aligned with the company's goals in iCasino and Sports Betting.</li></ul><ul><li>Budget Management: Oversee and optimize the budget allocation across various media channels to maximize ROI and achieve performance targets.</li></ul><ul><li>Campaign Planning and Execution: Plan and execute campaigns, ensuring they are well-structured, targeted, and monitored closely to achieve desired outcomes.</li></ul><ul><li>Performance Analysis: Analyze performance metrics and KPIs for different biddable media channels to identify areas of improvement, growth opportunities, and challenges.</li></ul><ul><li>A/B Testing and Optimization: Implement A/B testing strategies for ad creatives, landing pages, and targeting parameters to continuously optimize campaign performance.</li></ul><ul><li>Collaboration with Creative and Brand Teams: Work closely with the creative and brand teams to align messaging and visuals with performance marketing efforts, ensuring a joined up customer experience.</li></ul><ul><li>Data-driven Decision Making: Utilize data insights and market research to make informed decisions, drive marketing initiatives, and adjust strategies as needed.</li></ul><ul><li>Vendor and Agency Management: Manage relationships with external vendors and agencies, ensuring they deliver quality services and contribute to the overall performance goals.</li></ul><ul><li>Affiliate Program Strategy and Management: Develop, execute, and manage the affiliate marketing program, monitoring performance to drive revenue growth.</li></ul><ul><li>Sports Acquisition Focus: Develop and drive Sports-specific acquisition strategies, focusing on capturing prospects during peak sports periods.</li></ul><ul><li>Media Alignment with Sports Calendar: allocate media spend and launch campaigns in direct alignment with the global and local sports calendar (e.g., major European football leagues, major tournaments, Champions League)</li><li>Team Leadership: Provide strong leadership and guidance to the performance marketing team, setting clear objectives, conducting performance reviews, and ensuring professional development opportunities.</li></ul><ul><li>Stay Updated on Industry Trends: Keep abreast of industry trends, new technologies, and best practices in performance marketing and biddable media, and apply relevant insights to enhance the marketing efforts.</li></ul>Job requirementsSkills &amp; Behaviours<ul><li>Performance Marketing Expertise: In-depth knowledge of performance marketing channels, such as PPC, paid social, display, and app marketing.&nbsp;</li><li>Data Analysis Understanding: Familiarity with data analysis tools and platforms to interpret campaign metrics effectively.</li><li>Budgeting and Financial Management Experience: Ability to manage marketing budgets and allocate resources efficiently.</li><li>Leadership: Ability to lead and motivate a team, provide direction, and inspire them to achieve targets.</li><li>Communication: Excellent communication skills to effectively convey strategies, ideas, and results to team members and stakeholders.</li><li>Analytical Thinking: Strong analytical skills to interpret data, draw insights, and make data-driven decisions.</li><li>Problem Solving: Capacity to identify challenges and devise innovative solutions to improve campaign performance.</li><li>Time Management: Effective time management skills to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.</li><li>Bid Management Experience: Proficiency in bid optimization strategies and tools to maximize ROI.</li><li>&nbsp;Adaptability: Flexibility to adapt to changing market conditions, algorithms, and industry trends.</li></ul>&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Acquisition Campaign Manager

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a CRM Functional Consultant, you’ll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.🟩Your Mission<ul><li>Client Interaction &amp; Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.</li><li>Configuration &amp; Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.</li><li>Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.</li><li>System Testing &amp; Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.</li><li>Training &amp; Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.</li><li>Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>3+ years of experience with CRM (Sales, Customer Service, or other modules).</li><li>Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.</li><li>Proven experience in gathering client requirements and translating them into effective CRM solutions.</li><li>Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.</li><li>Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.</li></ul>🌟A great asset<ul><li>Prior experience in implementing Microsoft Dynamics D365 CRM.</li><li>Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).</li><li>Valid Microsoft certifications – advantage.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens).🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

CRM Functional Consultant (Microsoft Dynamics 365)

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

As an E‑commerce Lead, you will contribute to digital commercial performance by planning and executing daily product exposure across .com and the app. You will ensure the online offer is visible, relevant, and aligned with commercial priorities.&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Publish and update content on .com and the app according to the QCP and in alignment with the Marketing calendar.</li><li>Manage day‑to‑day product exposure and optimize ranking, deals, and discount activities based on commercial priorities and performance.</li><li>Use data‑driven insights to improve navigation, exposure tactics, internal search, and ranking to strengthen commercial outcomes.</li><li>Optimize internal search functionalities (e.g., synonyms, filtering logic) to improve discoverability.</li><li>Partner with Commercial Managers on campaigns, activations, and product strategies, ensuring alignment with customer group plans.</li><li>Collaborate with Experience Leads to secure a seamless end‑to‑end digital shopping journey across customer groups.</li><li>Support continuous improvement of digital performance by identifying opportunities, sharing learnings, and influencing smarter product exposure decisions.</li></ul>WHO YOU’LL WORK WITH​As an E‑commerce Lead, you will collaborate daily with Commercial Managers, Experience Leads, E‑commerce Operations, Customer Activation, and Marketing teams. You will act as a connector between commercial plans, digital execution, and customer experience&nbsp; making sure that exposure decisions, content, and performance routines are aligned across the Sales Market.WHO YOU ARE​We are looking for people with…<ul><li>2+ years of experience in eCommerce, preferably within fashion retail.</li><li>Strong knowledge of online visual merchandising, UX, and site optimization.</li><li>Strong analytical, commercial, and communication skills.</li><li>Experience working with eCommerce platforms and digital tools.</li><li>Proficiency in English (written and spoken).</li><li>A bachelor’s degree in Business, Marketing, Economics, or a related field.</li></ul>And people who are…<ul><li>Insight‑driven, curious about digital trends, and motivated by improving the shopping journey.</li><li>Skilled at translating customer behaviour and performance data into clear actions.</li><li>Comfortable working cross‑functionally and building alignment across teams.</li><li>Collaborative, open‑minded, and eager to drive commercial impact through continuous improvement.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.&nbsp;WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET).</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here.</li><li>Private Health and Life Insurance.</li><li>Food Vouchers.</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary.</li><li>Baby Birth Gift Card.</li><li>Retirement Reward.</li><li>Bonus for Referring a Friend.</li><li>Hybrid Work Model.</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal).</li></ul>

E‑commerce Lead

ServiceNow Consultant&nbsp;&nbsp;&nbsp;At EY, we’re all in shape to your future with conﬁdence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Being part of EY in Greece means being part of a continuously growing team, which has beenannounced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the second consecutive time, for our almost 3,000 professionals!At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teamsJoin us as we commemorate 100 years of EY in Greece this year. Experience great flexibility under our hybrid operating model across our offices in Athens, Patras, Thessaloniki and Crete and contribute to building a better working world.&nbsp;The opportunity&nbsp;ServiceNow is a global tool used widely to manage the business processes of Enterprise clients. As Senior ServiceNow Developer you would be a part of project teams involved inthe implementation, configuration and maintenance of ServiceNow platform allowing you to develop your technical and business skills in a global environment. As Global EliteServiceNow partner EY works with all types of modules of the platform, heavily using their features and developing custom solutions not yet built by others.&nbsp;&nbsp;Your key responsibilities&nbsp;As Senior ServiceNow Developer you will be responsible for overseeing of development and implementation of business processes as well as the analysis of the business requirements before getting to this point or during the development phases. You might develop the architecture of ServiceNow solutions.&nbsp;&nbsp;Skills and attributes for success&nbsp;To succeed in the role, you must have a very good understanding of the platform and be confident while working through implementation, customization, or maintenance projects. This can be expressed by:<ul><li>Very good understanding of ServiceNow Platform architecture – minimum 3 years, proven track of product customizations or integrations, implementation, maintenance,</li><li>experience in project activities as a Developer or Architect.</li><li>previous experience in implementing ITSM, ITOM</li><li>Integrated Risk Management (IRM, GRC)</li></ul>&nbsp;To qualify for the role, you must have<ul><li>A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline; supported by experience in a similar technical environment</li><li>Two or more years of ServiceNow technical experience</li><li>Proven experience in JavaScript</li><li>Demonstrate an awareness of Best Practices in the IT industry</li><li>Thorough understanding of ITIL and Agile</li><li>Experience delivering large scale ServiceNow engagements or complex IT engagements</li><li>A customer-focused approach to work, and the ability to support the development of digital platform strategies</li><li>The ability to meet strict deadlines</li><li>The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp; |&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;#LI-Hybrid&nbsp;

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