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Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

Η Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υΗ Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υπηρεσιών Contact Center, αναζητά έμπειρο, δυναμικό και επικοινωνιακό&nbsp;Customer&nbsp;Service&nbsp;Supervisor&nbsp;(Inbound/Outbound),&nbsp;για το τμήμα εξυπηρέτησης πελατών κορυφαίας εταιρείας στον χώρο της ενέργειας.&nbsp;ΑΡΜΟΔΙΟΤΗΤΕΣ:<ul><li>Καθημερινή εποπτεία, οργάνωση και επίβλεψη της ομάδας εξυπηρέτησης, εξασφαλίζοντας την υψηλή ποιότητα, συνέπεια υπηρεσιών και επίτευξη των στόχων του έργου/τμήματος.</li><li>Παρακολούθηση της απόδοσης της ομάδας μέσω δεικτών KPIs και καθοδήγηση για την βελτίωση της αποδοτικότητας.</li><li>Ανάλυση και βελτίωση των διαδικασιών εξυπηρέτησης, με σκοπό την αποτελεσματικότητα την βελτίωση της παραγωγικότητας, της ποιότητας και του ηθικού της ομάδας.</li><li>Συνεργασία με άλλες ομάδες της εταιρείας για την αποτελεσματική εκτέλεση του έργου και την υλοποίηση νέων πρωτοβουλιών στον τομέα της εξυπηρέτησης.</li></ul>Το προφίλ του υποψηφίου που μας ταιριάζει:<ul><li>Κάτοχος Πτυχίου ΑΕΙ / ΤΕΙ.</li><li>Τουλάχιστον 3 έτη προϋπηρεσία σε αντίστοιχη θέση σε Contact Center.</li><li>Άριστη γνώση της Ελληνικής Γλώσσας.</li><li>Πολύ καλή γνώση της Αγγλικής γλώσσας.</li><li>Πολύ καλή γνώση χειρισμού Η/Υ και εφαρμογών MS Office.</li><li>Εμπειρία σε ρόλο ηγετικής θέσης διαχείρισης κλήσεων, κατά προτίμηση στην εξυπηρέτηση πελατών.</li><li>Στρατηγική και αναλυτική σκέψη. Απαραίτητες οι επικοινωνιακές δεξιότητες.</li><li>Εμπειρία σε έργα εξυπηρέτησης πελατών υπηρεσιών τραπεζικών ιδρυμάτων ή/και ιδρυμάτων διαχείρισης ηλεκτρονικού χρήματος, θα εκτιμηθεί.</li></ul>Η εταιρεία προσφέρει:<ul><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη.</li><li>Ιδιωτική ασφάλιση.</li><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Συνέπεια στις πληρωμές.</li><li>Επαγγελματική εξέλιξη.</li><li>Συνεχή εκπαίδευση.</li><li>Φιλικό περιβάλλον εργασίας.</li><li>Εxtra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας.</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου).</li></ul>Στην Mediatel εστιάζουμε στους ανθρώπους μας. Στόχος μας είναι οι υπάλληλοί μας να εργάζονται σε ένα ευχάριστο κι υγιές περιβάλλον εργασίας.Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

Customer Service Supervisor, Contact Center

The Retail Product &amp; Services Manager is a senior leadership role responsible for defining and delivering Vodafone’s retail proposition across devices, accessories, and technology-related services. The role leads a large, multidisciplinary team (20+ FTEs) and owns the end-to-end commercial performance of retail products and services. It plays a critical role in positioning Vodafone as a destination for technology, ensuring strong execution across retail channels and a compelling, differentiated customer experience. This is a high-impact role combining team leadership, commercial ownership, retail marketing, and operational control, with direct influence on revenue, margin, and in-store performance.Key Accountabilities:• &nbsp; &nbsp;Lead and develop a high performing team of 20+ professionals, setting clear objectives, ways of working, and accountability while driving a performance &nbsp;and results oriented culture.&nbsp; • &nbsp; &nbsp;Define and execute the retail products and services strategy, positioning Vodafone as a technology destination through a differentiated portfolio across devices, accessories, and value added services, informed by customer insights and market trends.&nbsp; • &nbsp; &nbsp;Own full commercial performance and P&amp;L, including pricing, promotions, commercial policies, revenue growth, margin optimization, cost efficiency, and performance reviews with corrective actions.&nbsp; • &nbsp; &nbsp;Drive retail marketing and customer experience excellence, owning end to end execution across physical and digital touchpoints, in store experience, merchandising, and targeted campaigns to maximize traffic, conversion, and upsell.&nbsp; • &nbsp; &nbsp;Lead services development, purchasing, and cross functional alignment, scaling technology related services (financing, insurance, trade in), ensuring seamless supply, optimal stock and logistics, and strong collaboration with senior stakeholders across Retail, Digital, Finance, Supply Chain, CRM, and Marketing.Who you are• &nbsp; &nbsp;8-12+ years of experience in retail, commercial, product, or marketing roles with proven experience leading large teams (15–20+ people), including managers. • &nbsp; &nbsp;Strong track record of P&amp;L ownership and delivering commercial results. • &nbsp; &nbsp;Deep understanding of retail business dynamics (products, merchandising, sell-out drivers) combined with solid understanding of purchasing, supply chain, and stock management principles. • &nbsp; &nbsp;Experience in consumer electronics, telco, or technology-driven environments is highly desirable • &nbsp; &nbsp;Strong leadership, communication, and stakeholder management skills. • &nbsp; &nbsp;Strategic thinking combined with hands-on execution capability, high level of ownership, accountability, and results orientation.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Retail Product & Services Manager

The Family Segment Manager is a senior leadership role responsible for owning and developing Vodafone’s Family (Household) segment as a core pillar of the company’s commercial strategy. The role leads the end-to-end management of converged propositions across postpay, fixed, TV, and value-added services, with full P&amp;L ownership and go-to-market responsibility. It plays a critical role in maximizing household value through bundling, increasing customer lifetime value, and strengthening long-term retention. This is a high-impact role combining commercial ownership, segment strategy, and cross-functional leadership, directly influencing revenue growth and customer loyalty.Key Accountabilities: • &nbsp; &nbsp;Define and lead the Family segment strategy as a core growth pillar, setting a clear vision for Vodafone’s household proposition and identifying growth opportunities through customer insights, market trends, and competitive analysis. • &nbsp; &nbsp;Own the full P&amp;L of the Family segment across postpay, fixed, and TV, driving revenue growth, ARPU uplift, margin optimization, and closely monitoring performance to take corrective actions when needed. • &nbsp; &nbsp;Lead the end to end go to market strategy for all Family propositions, defining commercial offers, pricing and bundling, and ensuring strong execution across all channels (retail, digital, inbound, outbound). • &nbsp; &nbsp;Design and evolve converged and bundled offers combining postpay, fixed, TV, and value added services, ensuring simplicity, competitiveness, and strong customer value perception. • &nbsp; &nbsp;Drive customer lifetime value and retention through loyalty, upsell and cross sell initiatives, while collaborating closely with Product, Commercial, Digital, Retail, Finance, and CX teams to ensure aligned end to end execution.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or product roles and proven experience with P&amp;L ownership and delivering business growth. • &nbsp; &nbsp;Strong understanding of telco products (postpay, fixed, TV) and convergence strategies. • &nbsp; &nbsp;Experience in managing complex, multi-product propositions. • &nbsp; &nbsp;Strong leadership and stakeholder management skills. • &nbsp; &nbsp;Ability to translate strategy into execution across multiple channels combined with with high level of ownership, accountability, and results orientation. • &nbsp; &nbsp;Data-driven mindset with strong analytical capabilities.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Family Segment Manager

As Investment Product Senior Specialist you are responsible for monitoring the implementation changes in investment products and services, supporting Bank’s Business Areas and customers with queries and explanation of available options and promoting investment products and services.&nbsp;What you will be doing&nbsp;<ul><li>Receive manage and transmit transaction orders in financial instruments on behalf of Private and Personal Banking customers.&nbsp;</li><li>Monitor, analyze, compile and update a database of investment products to cover the investment needs of the Private and Personal Banking customers.</li><li>Monitor the implementation of the Private Banking Investment Committee decisions regarding the portfolios and decisions of the Committee related to matters of Portfolio management and investment advice in Private Banking network.</li><li>Inform and cooperate with the relevant Business Areas regarding new issues of complex investment products.</li><li>Support in building strong relationships with international Investment Houses for the distribution of their investment products through the Bank's networks.</li><li>Collaborate in the development of strategies for selling investment products / services to the Private and Personal Banking customers.</li><li>Meet with prospective and new Private and Personal Banking customers to explain the various products available, their benefits and risks.</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A Bachelor's degree in Finance, Economics, Business Administration or other related field.</li><li>A Master's degree in Finance (desirable).</li><li>A minimum of seven (7) years of previous working experience in Portfolio Management and Investment Banking products.</li><li>Bank of Greece Professional Certification - up to C (Portfolio Management).</li><li>Chartered Financial Analyst (CFA).</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Investment Product Senior Specialist

The role in more details:<ul><li>Delivering Tax Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field, a Master's Degree will be considered as an asset</li><li>A 7+ years experienced in Audit professional, preferably in an auditing firm, in rendering tax and/or accounting services</li><li>A professionally qualified or part qualified (ADIT/KEKOPA) and a person who understands that excellent customer service is the key to client management</li><li>Very good knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in Greek and English and an experienced user of MS Office</li></ul><ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

TAX Audit Manager

An AWS Cloud Operations Architect is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB &amp; RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Cloud Operations Architects partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities * You’ll build solutions, provide technical guidance and advocate for the customer * Ensure AWS environments remain operationally healthy whilst reducing cost and complexity * Develop trusting relationships with customers, understanding their business needs and technical challenges * Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management * Consult with a range of partners from developers through to C-suite executives * Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers * With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS * Provide detailed reviews of service disruptions, monthly &amp; quarterly metrics, detailed pre-launch planning * Solve a variety of problems across different customers as they migrate their workloads to the cloud * Uplift customer capabilities by running workshops, immersion days, etc. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic Qualifications- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering - * Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environmentPreferred Qualifications- Experience in a customer facing/consultancy role. - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead

Cloud Operations Architect , AWS Enterprise Support CEE

Responsible for 1st and 2nd level Technical Support on services delivered to SME &amp; Corporate customers• &nbsp; &nbsp;Call reception for technical issues • &nbsp; &nbsp;Management of technical customer requests related on Fixed, Cloud, IoT, SDWAN and Firewall services. • &nbsp; &nbsp;1st and 2nd level technical troubleshooting on Fixed, Cloud &amp; IoT services. • &nbsp; &nbsp;Phone support to field technicians that visit customers premises • &nbsp; &nbsp;Monitoring and proactive management of VIP customers’ circuits • &nbsp; &nbsp;Technical escalation to 3rd Level support upon SLA violationWho you are• &nbsp; &nbsp;At least 2 years of experience in technical support on fixed services • &nbsp; &nbsp;University or College degree&nbsp; • &nbsp; &nbsp;Excellent knowledge in xDSL/ FTTx technology and mobile networks • &nbsp; &nbsp;Excellent level of Greek and English language (oral and written) and excellent knowledge in MS Office&nbsp; • &nbsp; &nbsp;Customer obsessed with emphasis on quality&nbsp; • &nbsp; &nbsp;Team player with analytical skills and high levels of self-motivation &amp; “can do” attitudeNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Fixed Serv.2nd Level Support Technician

In this role, you will&nbsp;be responsible for&nbsp;the sales of products&nbsp;and&nbsp;services within Energy Industries&nbsp;division. Each&nbsp;day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also&nbsp;showcase&nbsp;your&nbsp;expertise&nbsp;by&nbsp;identifying&nbsp;and developing&nbsp;new sales&nbsp;opportunities.&nbsp;&nbsp; The&nbsp;work&nbsp;model&nbsp;for&nbsp;the&nbsp;role&nbsp;is:&nbsp;hybrid (#LI-hybrid)&nbsp; &nbsp; This role is contributing to the Energy Industries Sales Team in Greece.&nbsp;&nbsp; You&nbsp;will&nbsp;be&nbsp;mainly&nbsp;accountable&nbsp;for:&nbsp;<ul><li>Ensuring efficient marketing activities and&nbsp;communicating&nbsp;value&nbsp;proposition&nbsp;for&nbsp;our products and services&nbsp;to&nbsp;our&nbsp;customers.&nbsp;</li></ul><ul><li>Following Division’s sales strategy and developing business&nbsp;based on our established base&nbsp;and specific financial targets.&nbsp;</li></ul><ul><li>Identifying&nbsp;and driving the development of new market opportunities in the designated market.&nbsp;</li></ul><ul><li>Managing&nbsp;administrative procedures in sales processes&nbsp;(offers, solutions, cost, reports, tool&nbsp;updates&nbsp;etc.)&nbsp;</li></ul><ul><li>Ensuring a positive customer experience throughout the sales process, understanding&nbsp;customers&nbsp;needs, promoting&nbsp;ABB’s services,&nbsp;visiting&nbsp;customers&nbsp;and&nbsp;providing solutions.&nbsp;</li></ul><ul><li>Coordinating with other internal teams for&nbsp;maintaining&nbsp;effective customer relationships&nbsp;</li></ul>&nbsp; Qualifications&nbsp;for&nbsp;the&nbsp;role&nbsp;&nbsp;<ul><li>You have&nbsp;at least&nbsp;2 years of experience in&nbsp;technical&nbsp;sales&nbsp;</li></ul><ul><li>University Degree in Electrical/ Mechanical Engineering will be highly appreciated&nbsp;</li></ul><ul><li>Strong Computer literacy&nbsp;(MS&nbsp;Office ,SAP&nbsp;,Salesforce&nbsp;etc.)&nbsp;</li></ul><ul><li>Excellent command of English&nbsp;and Greek Language&nbsp;</li></ul><ul><li>Strong&nbsp;Communication and Negotiation&nbsp;skills&nbsp;</li></ul><ul><li>A collaborative approach&nbsp;with proven ability to develop and manage customer relationships&nbsp;</li></ul><ul><li>Ability to travel / Driver’s license (you can expect frequent business travel to customer&nbsp;locations&nbsp;mainly within&nbsp;Greece, but also Cyprus&nbsp;and ABB locations abroad)&nbsp;</li></ul>&nbsp; What's&nbsp;in&nbsp;it&nbsp;for&nbsp;you?&nbsp;&nbsp; &nbsp; We&nbsp;want&nbsp;you&nbsp;to&nbsp;bring&nbsp;your&nbsp;full&nbsp;self&nbsp;to&nbsp;work—your&nbsp;ideas,&nbsp;your&nbsp;energy,&nbsp;your&nbsp;ambition.&nbsp;You’ll&nbsp;have&nbsp;the&nbsp;tools&nbsp;and&nbsp;freedom&nbsp;to&nbsp;grow&nbsp;your&nbsp;skills,&nbsp;shape&nbsp;your&nbsp;path, and&nbsp;take&nbsp;on&nbsp;challenges&nbsp;that&nbsp;matter.&nbsp;Here,&nbsp;your&nbsp;work&nbsp;creates&nbsp;impact&nbsp;you&nbsp;can&nbsp;see&nbsp;and&nbsp;feel,&nbsp;every&nbsp;day. &nbsp;&nbsp;&nbsp; Benefits&nbsp;&nbsp; &nbsp; We&nbsp;also&nbsp;offer&nbsp;our&nbsp;employees&nbsp;the&nbsp;following&nbsp;benefits:&nbsp;<ul><li>Receive attractive&nbsp;remuneration&nbsp;based on your experience and skills&nbsp;</li></ul><ul><li>Additional&nbsp;financial benefits, such as annual bonus and internal share purchase program.&nbsp;</li></ul><ul><li>Work from Home Days based on local policy&nbsp;</li></ul><ul><li>Private medical plan (including offers for family members)&nbsp;</li></ul><ul><li>Private&nbsp;Pension&nbsp;Plan&nbsp;</li></ul><ul><li>Seize individual development and training opportunities, from job specific to soft skills&nbsp;</li></ul>

Sales Engineer (Automation – Service Sales)

As a Digital Communications Specialist you will be responsible for supporting and engaging both internal and external Customers by providing information and training on e-Banking, encouraging the adoption of digital channels, and contributing to the acquisition of new users and the retention of existing retail and business e-Banking customers.What you will be doing&nbsp;&nbsp;• &nbsp; &nbsp; Coordinate the execution of targeted multi-channel customer campaigns and actively contribute to the development of automated and ad hoc promotional initiatives aimed at strengthening customer acquisition and retention of Retail and Business e-Banking Customers.&nbsp; • &nbsp; &nbsp; Promote Bank’s digital channels, products and services across internal platforms (Intranet), the corporate website and social media in collaboration with relevant Divisions, ensuring consistency of presence and messages. • &nbsp; &nbsp; Coordinate the design and implementation of communication and promotional content across digital channels in collaboration with relevant business units to ensure consistency and alignment with key priorities. • &nbsp; &nbsp; Evaluate the effectiveness of communications based on digital engagement metrics and propose improvement actions where needed. • &nbsp; &nbsp; Manage the design and delivery of a diverse range of learning tools such as e-learning courses, interactive multimedia content, step-by-step user guides, and other educational resources to effectively support both employees and customers in their digital journeys. • &nbsp; &nbsp; Manage and respond to customer queries across various contact points regarding the functionality, usage, and troubleshooting of the Bank’s digital services, ensuring a seamless and informed customer experience.&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;A Bachelor’ s degree in Communications, Marketing, Digital or relevant field. • &nbsp; &nbsp;A Master’ s degree in related field is preferred. • &nbsp; &nbsp;At least three (3) years of working experience in a relevant position in a services business or in the financial sector&nbsp; • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail.&nbsp; • &nbsp; &nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;Applications will be acknowledged and treated in utmost confidence.&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Digital Communications Specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

The key responsibilities of this role will include:<ul><li>Delivering Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>The key requirements of this role are:<ul><li>6 to 10-years experience in Audit professional</li><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field</li><li>A professionally qualification or part qualification&nbsp;(ACA/ACCA or equivalent) and understanding that excellent customer service is the key to client management</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in English and Greek&nbsp;and an experienced user of MS Office</li></ul>To be successful at this role you need the following:&nbsp;<ul><li>Effective communication and rapport building skills&nbsp;</li><li>Ability to develop and deliver high quality services and solutions&nbsp;</li><li>An extremely high work ethic&nbsp;</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Supervisor/Manager External Auditor-Athens

As an&nbsp;Affluent Segment Business Development Senior Specialist responsible for shaping and driving the Affluent Retail Banking proposition by translating customer insights, market trends, and commercial opportunities into differentiated value propositions, service models, and customer experiences for affluent segments. &nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Lead the development and enhancement of differentiated value propositions for affluent customer segments based on customer needs, behaviors, market trends, profitability analysis, and competitive insights</li><li>Participate in the preparation and execution of the Business Plan for the Affluent Retail Banking Business Area, ensuring that segment-specific value propositions are clearly defined, commercially relevant, and effectively embedded into business priorities</li><li>Collaborate with cross-functional teams to design data-driven service models, customer journeys, and customer engagement initiatives tailored to affluent customers</li><li>Identify business development opportunities and actively contribute to the cross-functional design of products, services, and commercial initiatives targeting affluent segments</li><li>Participate in the design and execution of omni-channel promotional and communication campaigns, ensuring consistent and effective articulation of the affluent value proposition across all customer touchpoints</li><li>Monitor campaign effectiveness, customer engagement, and commercial performance, proposing optimization actions and continuous improvements</li><li>Act as a key liaison with the Branch Network to align business priorities, support affluent customer acquisition initiatives, and strengthen proposition execution across channels</li><li>Collaborate closely with the Customer Experience Business Area to analyze customer feedback, satisfaction surveys, and behavioral insights, translating findings into actionable improvements to the customer value proposition</li><li>Contribute to the Bank’s strategic planning and digital transformation initiatives with a focus on evolving the affluent customer experience, enhancing proposition relevance, and driving sustainable revenue growth</li><li>Identify and monitor areas of potential business or regulatory risk and contribute to the design of actions ensuring compliance with internal policies and regulatory requirements</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Finance, Economics, Business Administration, or relevant field of study</li><li>Master’s degree in Finance, Economics, Business Administration or relevant</li><li>At least seven (7) years of experience in Banking, Wealth Management or Consulting</li><li>Strong understanding of affluent customer behaviors, expectations, and wealth-related service models</li><li>Strategic Thinking and Critical Thinking mindset&nbsp;</li></ul>&nbsp;

Affluent Segment Business Development Senior Specialist

The role in more details:<ul><li>Participating in a broad range of internal audit as well as advisory projects</li><li>Effectively manage the deliverable reports under local or international standards and practices</li><li>Identify and respond to clients’ requests and needs in a timely, professional manner</li><li>Efficient manage project teams by implementing standard methodologies or developing new ones</li><li>Supervising junior colleagues, reviewing their work, providing “on the job” training and guidance</li><li>Planning, directing, and completing internal audits, business process control reviews, activities related to compliance projects</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Working collaboratively with other lines of service and practice areas to deliver other services</li><li>Maintain highest standards of business ethics</li><li>Perform market researches and prepare presentations for internal information or for clients</li><li>Ability to manage and coordinate multiple tasks within multiple teams with the right kind of support</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>4 to 8-year experience in Internal Audit professional standards, preferably with previous experience in an audit firm, or an Internal audit / Internal Control division of a Company/Organization</li><li>Someone who holds a Bachelor's degree in Finance, Business Administration, Exact or Applied Sciences. A Master’s degree is a plus</li><li>A professionally qualified in Internal Auditing (CIA, CISA, COSO or other). Other certifications like CRMA, CFE, will be considered as a strong plus (along with CIA or solely)</li><li>A person who understands that excellent customer service is the key to client management.</li><li>Someone who has very good knowledge of IPPF, Corporate Governance Framework, Internal Audit and Accounting standards</li><li>Someone who is able to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment.</li><li>Someone who is able to work in a team and retain a team spirit culture</li><li>Effective communication and rapport building skills</li><li>Excellent report writing skills both in Greek and English language</li><li>Excellent analysis and data reporting skills</li><li>Advanced computer skills in MS Office ,databases and data analytics tools</li><li>Ability to work effectively on his/her own and as part of a team</li><li>Familiarity with project management principles and approach</li><li>A good coaching and mentoring skills for younger team members</li><li>Ability to develop and deliver high quality services and solutions</li><li>A customer-centric approach to finance and business operations</li><li>An extremely high work ethic and critical thinking</li><li>Motivation for career progression and development</li><li>Ability to work under pressure and meet tight deadlines</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Experienced Internal Auditor

The Youth &amp; Ethnic Segments Manager is a senior leadership role responsible for owning Vodafone’s Youth and Ethnic segments as key growth drivers of the business. The role has full P&amp;L ownership and end-to-end responsibility for the Prepay business (including CU and international segments), as well as go-to-market ownership for postpay, fixed, and TV propositions targeting the youth segment. This position combines segment strategy, commercial ownership, and brand leadership, ensuring strong growth, engagement, and monetization across high-value customer segments.Key Accountabilities• &nbsp; &nbsp;Define and lead the Youth &amp; Ethnic segments strategy, strengthening Vodafone’s positioning with younger and international audiences. • &nbsp; &nbsp;Own and deliver the full Prepay P&amp;L (CU, TAZA and related propositions), driving revenue growth, base expansion and ARPU uplift through optimized pricing and commercial policies. • &nbsp; &nbsp;Lead end-to-end go-to-market for Prepay propositions and drive GTM for youth-focused postpay, fixed and TV products, ensuring consistent execution across all channels. • &nbsp; &nbsp;In partnership with the Vodafone Brand Team, shape brand positioning and communications for youth propositions, driving engagement via campaigns, partnerships and digital channels. • &nbsp; &nbsp;Drive acquisition, engagement, retention and lifecycle performance (recharges and usage), working cross-functionally with Base Growth, Digital, Retail, Finance and Product to improve customer value and profitability.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or segment management roles • &nbsp; &nbsp;Proven experience managing P&amp;L and delivering growth in competitive markets, with a track record of revenue, base and ARPU uplift. • &nbsp; &nbsp;Strong understanding of prepaid business dynamics and youth segments, including pricing, promotions and lifecycle management levers. • &nbsp; &nbsp;Experience in brand management and customer engagement strategies, building relevance through campaigns, partnerships and digital channels. • &nbsp; &nbsp;Highly analytical and data-driven, with strong leadership and stakeholder management skills and the ability to balance strategy with hands-on execution.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Youth & Ethnic Segments Manager

Bally’s Intralot is looking for a Presales &amp; Bidding Specialist within our Presales &amp; Bidding team. Your role will be to craft high quality, compelling and compliant bid responses that clearly present our Company’s value proposition. You will transform complex technical and business information into structured, persuasive proposals that effectively align with customer requirements and evaluation criteria.Key Responsibilities<ul><li>Involved in the bid preparation process for selected accounts, ensuring responses are well-structured, accurate, and aligned with customer specifications.</li><li>Develop persuasive content for RFPs/ RFIs ensuring compliance with customer requirements and highlighting company’s value proposition with the goal of securing winning bids.</li><li>Support bid managers in coordinating contributions from a variety of functions and teams including sales/account management, marketing, product management, finance, legal and technical teams, as well as subcontractors and other 3rd parties</li><li>Maintain and enhance the proposal content library, by re-writing/ editing proposal responses, re-working on existing content or writing additional content to address new customer needs etc.</li><li>Develop and maintain domain expertise in relevant industry-related fields (i.e. gaming platforms, player account management, infrastructure and telecoms, implementation services, operational services).</li></ul>&nbsp;Job requirements<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>1-3 years of experience in bid writing, proposal development, or technical writing within a presales or bidding environment.</li><li>Familiarity with public procurement processes and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong writing and editing skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Detail-oriented, organized and able to manage multiple deadlines under pressure.</li><li>Fluency in Greek &amp; English, both written and spoken.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.</li></ul>

Pre Sales and Bidding Specialist

As an Expert Account Manager – Wholesalers Impulse, you will control the achievement of sales targets, maximize performance, and increase engagement of Hellenic Lotteries wholesalers through the provision of support, guidance, promotion of Allwyn interests and products, and effective relationship management.&nbsp;What your day to day will include:• &nbsp; &nbsp;Designing and implementing a strategic business plan to expand the customer base and strengthen market presence&nbsp; • &nbsp; &nbsp;Proposing sales targets for HL wholesale accounts and monitoring and supporting their achievement to drive performance and profitability&nbsp; • &nbsp; &nbsp;Building and maintaining strong relationships with HL wholesalers, guiding them toward sustainable growth through sales support, issue resolution, and improvement initiatives&nbsp; • &nbsp; &nbsp;Handling negotiations with current and potential HL wholesalers for the establishment of commercial agreements&nbsp; • &nbsp; &nbsp;Supporting commercial policy creation and overseeing compliance, including accurate SLA implementation&nbsp; • &nbsp; &nbsp;Developing new network wholesalers and contributing to the expansion of indirect sales channels to enhance market coverage&nbsp; • &nbsp; &nbsp;Monitoring product stock levels of key account partners and coordinating timely delivery of Hellenic Lotteries and TORA products&nbsp; • &nbsp; &nbsp;Ensuring that key account partners have the required knowledge and certifications to promote Allwyn products in line with standards&nbsp; • &nbsp; &nbsp;Collaborating with Allwyn teams on product, marketing, and merchandising initiatives and providing customer-driven feedback&nbsp; • &nbsp; &nbsp;Monitoring partners’ financial performance, including credit follow-up, and proposing improvements to support operational efficiency and financial health • &nbsp; &nbsp;Providing technical expertise and guidance to achieve set goals and improve operational performance&nbsp;What you’ll bring: • &nbsp; &nbsp;BSc in Business Administration, Marketing, Finance, or a related field; MBA or MSc in Sales / Marketing considered a plus&nbsp; • &nbsp; &nbsp;8+ years of hands-on experience in area / regional sales or Key Account Management within large retail networks (e.g. Retail, Telecoms, Banking, FMCG), including management of large accounts&nbsp; • &nbsp; &nbsp;Excellent communication, presentation, negotiation, and relationship management skills&nbsp; • &nbsp; &nbsp;Strong results-oriented and customer-focused mindset, with analytical and strategic thinking abilities&nbsp; • &nbsp; &nbsp;Solid knowledge of Allwyn products and services, as well as the regulatory framework and internal processes&nbsp; • &nbsp; &nbsp;Experience with reporting tools and ERP systems&nbsp; • &nbsp; &nbsp;Proven team management capabilities&nbsp; • &nbsp; &nbsp;Proficient user of MS Office, especially Excel and PowerPoint&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

HL Wholesalers - Expert Account manager (3925)

The role involves supporting German‑speaking customers through chat, phone and email, mainly regarding issues related to transactions, payments and account functionality. The focus is on accurate guidance, timely issue resolution and delivering an excellent customer experience.&nbsp;Key Responsibilities<ul><li>Provide customer support in German across chat, phone and email channels</li><li>Handle inquiries related to transactions, payments, account issues and general service functionality</li><li>Record, monitor and follow up on customer requests, ensuring accurate system updates</li><li>Deliver clear, comprehensive and reliable information to users</li><li>Collaborate with internal teams (payments, technical support, operations) for case escalation and resolution</li><li>Stay up to date with new features, processes and service updates</li></ul>&nbsp;Required Qualifications<ul><li>Excellent command of German (C1–C2)</li><li>Very good command of Greek, written and spoken</li><li>Good command of English (B2) with certification</li><li>High school diploma (Lyceum or equivalent)</li><li>Completed military obligations (for male candidates)</li><li>Familiarity with digital tools and mobile applications</li><li>Strong communication skills with an ability to understand customer needs</li><li>Problem‑solving skills and adaptability</li><li>Professionalism, patience and attention to detail</li><li>Ability to work both independently and collaboratively</li></ul>&nbsp;Desired Qualifications<ul><li>Previous experience in customer service or call center environment</li><li>Previous experience in digital payments, fintech or a similar environment</li><li>Experience using ticketing systems or CRM platforms</li></ul>&nbsp;Benefits<ul><li>Competitive monthly salary and insurance coverage from day one</li><li>Continuous training on processes, products and services</li><li>Access to an extensive e‑learning library for skill development</li><li>Career development opportunities in a growth‑oriented environment</li><li>Corporate mobile plan and preferential telephony packages</li><li>Annual meal voucher</li><li>Additional benefits through corporate partnerships</li></ul>

Customer Service Agent (German)

As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.&nbsp;Your Development Journey&nbsp;<ul><li>Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.&nbsp;&nbsp;</li><li>Continuous development through targeted training and coaching.</li><li>The opportunity to obtain required banking certifications.</li><li>In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.</li></ul>&nbsp;&nbsp;Your Key Responsibilities&nbsp;<ul><li>Serve new and existing Customers, ensuring a consistently high-quality customer experience.</li><li>Identify Customer needs and provide tailored banking products and services aligned with their profile.</li><li>Build long-term Customer relationships based on trust, professionalism, and service excellence.</li></ul><ul><li>Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.</li></ul>What you bring <ul><li>University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.</li><li>Strong communication and interpersonal skills.</li><li>Customer-centric mindset with a genuine interest in people and service excellence.</li><li>Willingness to learn, develop, and obtain professional banking certifications.</li><li>Previous experience in Customer service or sales will be considered an asset.</li><li>Very good command of MS Office and digital tools.</li><li>Excellent command of the English language, both written and spoken.</li></ul>&nbsp;&nbsp;What We Offer&nbsp;At Alpha Bank, we are proud to offer:&nbsp;<ul><li>The opportunity to build a long-term career in one of Greece’s most significant financial institutions</li><li>A supportive, collaborative, and professional working environment</li><li>A strong culture of continuous learning, certifications, and career progression</li><li>Competitive compensation and benefits aligned with the market</li></ul>

Customer Service Officer - Branch Network

In this role you will gain a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs. By understanding the full potential of our technology and the trends you will&nbsp;help customers improve efficiency, save resources and reduce emissions. This role contributes to: Electrical Vehicle Chargers &amp; UPS Marketing, Sales and Product Management team. &nbsp;You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul>Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering</li><li>2 years of experience in Sales or Sales Support</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce and a design software, such as AutoCAD will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

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