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Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

The Operations Director will play a pivotal role in driving performance, fostering operational excellence, and ensuring consistent service quality across all functions.Key activities and responsibilities of this role include:<ul><li>Lead the full spectrum of branch operations, including logistics coordination, client service, and team management</li><li>Contribute to the company’s strategic direction by identifying growth opportunities and operational improvements</li><li>Own the branch’s P&amp;L, budgeting, and cost control, ensuring profitability and financial discipline</li><li>Ensure seamless coordination between internal teams and external partners (e.g., subcontractors, carriers)</li><li>Monitor and improve operational KPIs such as delivery times, load optimization, and service accuracy</li><li>Manage and develop a cross-functional logistics team, including warehouse staff, planners, and drivers</li><li>Foster a culture of accountability, ownership, and continuous improvement</li><li>Act as the senior point of contact for strategic clients, ensuring responsiveness and relationship continuity</li><li>Resolve escalated issues with a hands-on, solution-oriented approach</li><li>Lead change initiatives to modernize systems, processes, and service delivery</li><li>Oversee the implementation and integration of logistics systems (e.g., routing software, WMS, ERP)</li><li>Ensure full compliance with transport regulations, safety standards, and internal policies</li><li>Proactively identify and mitigate operational risks, maintaining business continuity</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum 6 years of proven experience in a senior operations leadership role</li><li>Prior experience in freight forwarding or logistics sector is highly desirable</li><li>Demonstrated ability to manage end-to-end branch operations, including logistics, client service, and team leadership</li><li>Strong understanding of transport regulations, safety standards, and operational compliance</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP, WMS and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Operations Director int-0404

We are offering a great work experience in amazing Athens, Greece for a role as a Swedish Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Swedish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!&nbsp;

Swedish Banking Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Norwegian Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Norwegian, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in a hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Norwegian Banking Advisor

We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Banking Advisor.&nbsp;Why a Banking Advisor role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an International Banking system connecting the world of finances.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role will look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a worldwide financial institution that provides innovative banking and financial services to top-notch companies around the globe.</li><li>You will:</li><li>Support customers with bank account management.</li><li>Assist in international transactions on behalf of the customers.</li><li>Provide banking guidance.</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>Benefits<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Language bonus + Performance bonus</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li></ul>&nbsp;Make it your Next Job Without Boundaries!

Dutch Banking Advisor

Intellectica is seeking a&nbsp;Senior Presales Engineer&nbsp;on behalf of its client, a leading cloud solutions provider and digital transformation company with a strong presence in Greece, Central, and Eastern Europe. The company is a top-tier Microsoft Cloud Partner with multiple Advanced Specializations and Fast Track Ready certification. Based in Athens, Greece, and reporting directly to the Sales Manager, the ideal candidate will drive sales by leveraging deep technical expertise, engaging with customers, and demonstrating the value of Microsoft solutions.Key activities and responsibilities of this role include:<ul><li>Managing public tenders from initiation to completion, ensuring full compliance and optimizing bid success</li><li>Collaborating with the Technical Delivery and Sales teams to design, integrate, and propose Microsoft (MS365, Azure) solutions</li><li>Developing and delivering high-impact technology proposals, defining project scopes, deliverables, and work plans</li><li>Engaging with executive stakeholders to cultivate and maintain strong business relationships</li><li>Advising customers on optimal products and services to meet their specific needs</li><li>Preparing reports and presentations, analyzing data, and providing strategic insights and recommendations</li><li>Strengthening customer relationships to support service expansion and adoption</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science or a related field; Cloud Technical Certifications are highly desirable</li><li>Minimum of three years of hands-on experience in&nbsp;pre-sales&nbsp;within the technology consulting or IT solutions sector</li><li>Extensive experience working with the&nbsp;public sector and public tenders</li><li>Strong understanding of public procurement processes and legal frameworks</li><li>Experience in both cloud and on-premises environments is a significant advantage</li><li>Proficiency in Microsoft Office Suite</li><li>Fluency in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>Benefits provided by the company:<ul><li>Laptop, screens, mobile phone (with unlimited data and voice plan) and software tools</li><li>Private health insurance</li><li>Hybrid work model</li><li>Flexible working policy</li><li>Continuous learning and development opportunities</li><li>Structured career development plan</li><li>Employee referral bonus program</li></ul>

Senior Presales Engineer int-0297

We are looking for an&nbsp;Engineering Manager / Tech Lead&nbsp;to lead one of our Quick Commerce teams and play a critical role in designing and implementing a reliable, cutting-edge, scalable and efficient real-time platform. The successful candidate will lead a team that owns key technical components and key services that are part of the quick commerce flow.We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.We are a team of energetic, motivated tech enthusiasts who take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.What you’ll do:<ul><li>Lead a team of 2-5&nbsp;talented software engineers, fostering an environment of collaboration, continuous improvement, and innovation.</li><li>Coach, mentor, and support the growth of engineers on the team through regular feedback, career development discussions, and continuous learning opportunities</li><li>Work closely with Product Owners, Developers and other Tech leads as part of an agile team, to build reliable systems and exceed stakeholders expectations.</li><li>Hands-on contribution and deep technical involvement — contribute to design, architecture, and implementation. Regularly contribute to the critical path of various features that the team needs to deliver.&nbsp;</li><li>Conduct regular code reviews, ensuring high coding standards, robust testing, and adherence to best practices.</li><li>Take ownership of the team-owned services and the technical foundation of our food delivery and quick commerce platform, ensuring it is reliable, secure, efficient, and scalable.</li><li>Architect, design, and develop critical technical components. Own the software development lifecycle end to end. Create a technical roadmap.</li><li>Deliver high quality software responsible for serving hundreds of thousands of requests per minute.</li><li>Investigate new technologies and strategies to help our services scale to larger data sets and quicker speeds into the future.</li><li>Practice modern software development methodologies and agile processes.</li><li>Maintain comprehensive documentation for all architectural, design, and implementation processes.</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us? What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent.</li><li>1+ years experience in technical leadership and/or engineering management roles</li><li>Strong background in backend engineering</li><li>Strong leadership and interpersonal skills, with the ability to mentor and coach a team.</li><li>Excellent knowledge of any modern programming language (with ideally relevant experience in Go).</li><li>Knowledge of relational and non-relational database systems (e.g. MongoDB, Redis, Postgres).</li><li>Familiarity with SOLID principles and software design patterns.</li><li>Excellent eye for detail and a self-motivated problem solver.</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work.</li><li>Ability to get up to speed with new systems and concepts quickly.</li><li>Keen to constantly learn and improve your own skills, and not afraid to jump into new things.</li><li>Strong communication and collaboration skills (English is a must).</li></ul>Nice to have:<ul><li>Familiarity with at least one major cloud services provider (experience with AWS is a plus).</li><li>Familiarity with AWS SQS/SNS, Apache Kafka, Google Pub/Sub, RabbitMQ</li><li>Experience with microservices architecture, RESTful APIs, and DevOps practices&nbsp;</li><li>Involvement with open source projects is a plus</li></ul>

Engineering Manager / Tech Lead

Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.&nbsp;Personal Service Technician (PST)&nbsp;#YourRole in more detail✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning including giving price information.✅ Responsible for all work order administration including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.✅ Responsible for identifying and ordering of parts, together with Workshop Support if needed.✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.✅ Responsible for following up on the customers a few days after the workshop visit.&nbsp;What will you bring:✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.✅ Five years of relevant work experience as a Mechanic or Electrician.✅ Excellent knowledge of MS Office suite and particularly&nbsp;Excel.✅ Fluency in Greek and English, both oral and written.✅ Desire for personal and professional development and growth.✅ Customer-centric philosophy with strong customer service skills.✅ Very good understanding of Mechanical &amp; Electrical/Electronic principles.✅ Good knowledge of diagnostic equipment.✅ Military obligations fulfilled (for male applicants).&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.&nbsp;

Personal Service Technician (PST)

The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.&nbsp;Key Responsibilities and Duties<ul><li>Identify and report technical issues related to service faults</li><li>Resolve technical problems and customer requests promptly and professionally</li><li>Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance</li><li>Promote Vodafone products and services to enhance the overall customer experience</li></ul>Who you are<ul><li>Experience in a technical support department (optional)</li><li>Strong communication skills</li><li>Customer-oriented mindset</li><li>Problem-solving abilities</li><li>Initiative, responsibility, and a sense of urgency</li><li>Adaptability and ability to prioritize tasks and respond to changing needs</li><li>Knowledge of fixed telephony products and services</li></ul>&nbsp;Technical/Professional Qualifications<ul><li>Degree or Certification from a Technological Institute or relevant technical school</li><li>Good command of Greek and English (both spoken and written)</li><li>Good knowledge of MS Office tools (Excel, Word, etc.)</li><li>Previous experience as a Field Technician will be considered as a plus (but not required)</li><li>Understanding of xDSL technologies (POTS/VoIP) will be also considered as a plus (but not required)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive compensation</li><li>Performance-based bonus, linked to productivity and customer evaluations</li><li>Company car&nbsp;with a monthly fuel allowance (also for personal use)</li><li>Medical Plan coverage</li><li>Company mobile phone and tablet</li><li>Full work equipment provided</li><li>Opportunities for growth and advancement</li></ul>

Field Service Engineer

We are currently looking for professional and customer-focused&nbsp;Call Center Agents&nbsp;to join our dynamic team at SKY express in Athens. As a Call Center Agent, you will serve as the first point of contact for our passengers, handling flight bookings and travel-related inquiries, to ensure a positive customer experience and uphold our brand’s commitment to excellent customer service.<hr>Responsibilities: <ul><li>Address customer needs and requests through inbound calls and emails.</li><li>Process bookings, issue tickets, and manage reservation changes.</li><li>Provide accurate and timely information to passengers and airport teams.</li><li>Handle requests and complaints with a customer-first mindset.</li></ul><hr>Competences: <ul><li>Customer oriented with strong communication (verbal and written) and negotiations skills.</li><li>Excellent problem-solving skills with a calm and empathetic approach.</li><li>Able to work under pressure and multitask in a dynamic environment.</li><li>Team player with a result-driven mindset and attention to detail.</li><li>Willingness to learn and grow within the role.</li></ul><hr>Requirements: <ul><li>Bachelor’s degree.</li><li>Previous working experience in a Customer Service or Call Center will be considered an asset.</li><li>Fluency in English (written and spoken). Multilingual ability (French and/or German, Italian language) are a plus.</li><li>IT literate (excellent knowledge of MS Office).</li><li>Flexibility to work in rotating shifts.</li></ul><hr>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Ongoing Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul><hr>About SKY express:SKY express&nbsp;is a rapidly growing airline, enhancing connectivity across its expanding network. As Greece’s leading carrier for domestic travel, it serves 33 destinations nationwide. Additionally, its international footprint continues to grow, now covering 26 destinations.The company has established significant partnerships with leading international carriers, further enhancing its global reach.The airline operates the youngest fleet in Greece, consisting of 29 brand-new aircrafts, including Airbus A321neo, Airbus A320neo, and ATR 72-600.In 2024, SKY express was honored with the&nbsp;Innovation Airline Award 2024&nbsp;for the second consecutive year by the European Regions Airline Association (ERA), highlighting its commitment to a sustainable future.As we continue to grow and innovate, we’re excited to welcome you to the SKY express family.<hr>Join us on this remarkable journey!

Call Center Agent (Athens based)

As a Development Lead you will be a part of our OpenServices team with a focus on one of our key accounts, leading a team of Software and QA Engineers developing new features and maintaining the customers’ core Sportsbook.&nbsp;&nbsp;What you’ll be doing&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical leadership: Understand the platform and technologies used and guide future direction&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team leadership: Coaching, support, and development of the team&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer liaison: A trusted point of contact between OpenBet professional service teams, our customers, and partners&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Incidents: Management of, and escalation path for live production incidents.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Line Management: Line management of 6 - 12 technical resources including pastoral care, formal reviews and both identification and provisioning of training needs&nbsp;&nbsp; Key Tasks&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain functionality for our sports platform&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage a mixed team of approximately 5 Software and QA Engineers&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and contribute to technical end-to-end delivery of projects&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Become a primary point of contact for and maintain strong relationships with both external and internal stake holders&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead design and code reviews, set coding standards and ensure they are met by deliverables&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure engineering best practice principles are always applied&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design solutions that are compatible with the strategic direction of the company&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with other teams within the account and company.&nbsp;&nbsp;The Player&nbsp;Key Success Factors&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of experience building web applications and 2+ years experience managing development teams&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience interacting with customers, external partners and business stakeholders&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrable talent coding – This is a leadership role, but technical proficiency is required.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of large-scale website or application architectures and technology stacks&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with various development methodologies; Agile, TDD or Kanban&nbsp;Nice to Haves&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performance tuning skills, including refactoring, code profiling and monitoring&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automated testing and CI/CD&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Release management and configuration management experience&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Web technologies and internet protocols (XML, JSON, HTTP, TCP/IP)&nbsp;&nbsp;What’s the Score?&nbsp;Why OpenBet?&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.&nbsp;&nbsp;What we can offer YOU:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attractive benefits, an open and supportive environment as well as a modern and exciting workplace&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tangible and genuine development - at OpenBet, you can take your career where you want it to go!&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guidance&nbsp;and&nbsp;development&nbsp;skills&nbsp;you need to progress and&nbsp;enhance your career&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We have a collaborative office environment with our team members in office 2 days per week.&nbsp;&nbsp;

Development Lead

The Sales Executive’s responsibilities include identifying and pursuing new sales opportunities with clients and prospects, negotiating deals and maintaining high customer satisfaction. The relevant contact is primarily, but not limited, conducted through telephone. More precisely, the Sales Executive responds to a large number of prospects’ incoming calls regarding leasing services offered by Ayvens. In addition, this role requires a systematic follow-up until the conclusion of the sale and retaining a close relation with clients to increase penetration.This is an exciting role that will support you in growing as a professional, while achieving your ambitious sales targets and KPIs.The ideal candidate for this position will deliver high quality service and provide consultancy to customers on deciding on the vehicle that aligns perfectly with their needs.Responsibilities:<ul><li>Manage incoming clients’ requests and leads</li><li>Provide the most appropriate offer according to the customers &amp; prospects actual needs</li><li>Prepare all relative documentation in order to complete sales. This includes quotation, preparation of proposals for clients, acceptances, collection of clients’ financial documentation and client/prospect consultancy</li><li>Ensure all prospects and clients data is registered in a timely manner and with accuracy in the company's CRM system</li><li>Monitor and follow up all implementaton stages until car delivery</li></ul><ul><li>Identify product improvements or new products by remaining current on industry trends, market activities and competitors.</li></ul><ul><li>Handle all customers’ requests and resolve clients’ complaints</li></ul>Qualifications and skills:<ul><li>Previous experience in sales 3-5 years</li><li>Sales experience over the telephone would be consider as an asset</li><li>Strong listening skills</li><li>Excellent communication skills – verbal and written</li><li>PC Literacy</li><li>Must be familiar with digital technologies</li><li>Bachelor's Degree would be considered as an asset</li><li>Very Good command of Greek and English language (written &amp; oral)</li><li>Enthusiastic, dynamic and passionate about sales</li><li>Results oriented</li><li>Ability to perform well under pressure</li><li>Excellent negotiation skills</li><li>Ability to multi-task and prioritize</li></ul>

Sales Executive- Direct Retail

Intellectica is recruiting an experienced and purpose-driven&nbsp;Employability Manager&nbsp;on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the COO and will lead a cross-functional employability team. This role plays a vital part in strengthening private-sector partnerships, enhancing employment outcomes, and advancing the organization’s mission to foster meaningful workforce integration.Key activities and responsibilities of this role include:<ul><li>Leading and supporting a team of Employability Counselors and Talent Acquisition Specialists to ensure achievement of monthly, quarterly, and annual KPIs</li><li>Implementing and overseeing the execution of employability targets as defined in the department’s operational plan</li><li>Overseeing and participating in the talent acquisition process, ensuring alignment with organizational goals and candidate experience standards</li><li>Building and maintaining strong partnerships with private-sector employers and promoting the organization’s HR services and packages</li><li>Promoting the use of the organization’s Talent Platform among both job seekers and collaborating companies</li><li>Analyzing service data and KPIs to identify opportunities for improvement and designing action plans accordingly</li><li>Conducting market research to stay informed on emerging job trends and in-demand professions relevant to the organization’s target groups</li><li>Collaborating with donors, ecosystem stakeholders, and partners to maximize the reach and value of employability offerings</li><li>Organizing and attending career events, such as job fairs, to promote the organization’s services and engage beneficiaries</li><li>Providing regular updates and insights to the Operations Manager and contributing to strategic planning through data-driven reporting</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Human Resources, Business, Social Sciences, or a related field</li><li>At least 5 years of professional experience in human resources, talent acquisition, business development, or employment services, preferably within the non-profit or social impact sector</li><li>Proven experience in managing recruitment processes, including sourcing, interviewing, and onboarding</li><li>Strong analytical skills with experience in KPI tracking and performance reporting</li><li>Demonstrated experience in leading and managing teams toward achieving operational and strategic goals</li><li>Proficiency in Microsoft Office, as well as familiarity with Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) platforms</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Strategic thinker with excellent organizational ability</li><li>Analytical mindset with a strong eye for process improvement</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Dedicated to continuous quality improvement</li><li>Able to represent the organization professionally in external settings</li></ul>

Employability Manager int-0380

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;&nbsp;Area Sales Representative, Automotive Sector&nbsp;#YourRole in more detail<ul><li>Supervision of dealer network, development of sales, and market share growth of the brand within the assigned area</li><li>Market and competitor research within the area of responsibility</li><li>Preparation of a Sales and Marketing action plan for each authorized dealer</li><li>Evaluation and improvement of the network’s customer service performance indicators</li><li>Strengthening of cooperative relationships with authorized dealers in the assigned region</li><li>Design and implementation of a training &amp; action plan</li><li>Be responsible for communicating the benefits of our company’s products and services to drive and develop sales</li><li>Be accountable for clientele enrichment, customer service, and constant monitoring and reporting of the market and sector&nbsp;competition</li><li>Establish, develop, and maintain positive business and customer relationships</li></ul>The ideal candidate should meet the following requirements:✅Bachelor’s degree in Engineering and/or&nbsp;Business, or a relevant field.✅ A minimum of 3 years’ experience in a relevant position.✅Outstanding written and verbal use of the English Language.✅Highly motivated and target-driven with a proven track record in sales.✅Excellent selling, negotiation, and communication skills.✅Prioritizing, time management, and organizational skills.✅ Initiative-taking&nbsp;mindset.✅Excellent use of Microsoft Office Tools.✅Availability to travel.✅Military obligations fulfilled (for male applicants).&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriage,s and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;&nbsp;

AREA SALES REPRESENTATIVE AUTOMOTIVE SECTOR

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Senior Product Manager” to be part of our successful Mobile Postpaid Product team.&nbsp;You have a challenging mission for:&nbsp;Leading the strategic thinking and planning around proposition, go to market and launch activities to maximize the revenue and growth opportunity.&nbsp;What will you do:&nbsp;• Keep abreast of competitive environment and international trends and best practices.• Provide strong decision support and robust recommendations based on data-driven insights, and research findings.&nbsp;• Deliver a unique value proposition to customers and achieve competitive advantage.&nbsp;• Own the E2E responsibility for new product development, from product and customer journey’s design, manage project priorities and timeline, collaborate with cross-functional teams for the spot-on delivery of new products / services.&nbsp;• Devise go to market strategy and implement out of the box, and forward-thinking plan.&nbsp;• Institute a strong KPI tracking rhythm with clear and measurable outcomes.&nbsp;• Develop, manage, and secure budget KPIs for responsibility area.&nbsp;• Be a team player with an ability to influence, inspire, and motivate cross-functional partners across the organization.&nbsp;&nbsp;It would be great if you have:&nbsp;• Bachelor’s degree in economics, Marketing or Engineering; Postgraduate studies will be considered a plus.&nbsp;• At least 5 years of experience and proven track record of success in evolving products and growing revenues&nbsp;• Strong business acumen and thorough understanding of product and go to market design in TelCo industry.&nbsp;• Ability to be articulate and land data-driven recommendations with business partners at a senior executive level.&nbsp;• Passion about forward thinking, and out of the box plans&nbsp;• Excellent organizational skills and attention to detail&nbsp;• Ability to work in a fast-paced environment and receptive to adapting landscape and priorities.&nbsp;• Assertive determination to ensure delivery of results.&nbsp;What you will get:&nbsp;<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Senior Product Manager

Reporting to the Market HR Manager the suitable candidate will be responsible and accountable for:<ul><li>Safeguarding the implementation of the routines and procedures of the HR function</li><li>Managing the time recording and absences system, while maintaining all HR databases, reporting and systems, in order to ensure correct salary payments</li><li>Assisting on the recruitment and selection process, ensuring the “best fit” for each vacancy and managing exit procedures</li><li>Assisting on the implementation of the store’s annual training plan</li><li>Providing support and servicing the internal customers, ensuring compliance to internal policies and legal demands</li><li>Supporting the Management Team on performance management and disciplinary cases</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards</li><li>Preparing the corresponding HR KPIs reports including Staff Costs</li><li>Ensuring the accuracy of the payroll, co-ordinating all payroll activities for the store in responsibility</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards&nbsp;</li></ul>&nbsp;What Will You Bring<ul><li>University Degree, preferably in HR Management or Business Administration</li><li>Very Good command of the English language</li><li>Good use of MS Office (especially Excel)</li><li>Very good communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;Qualifications considered as an asset:<ul><li>Post Graduate degree in HR Management</li><li>Knowledge of the Retail Market</li><li>Knowledge of Labour law &amp; HR procedures</li></ul>&nbsp;What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li><li>&nbsp;Let’s Make a Difference Together!</li></ul>Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.


Store HR Generalist (IKEA Airport)

Golden A/S (Συστήματα Ισχύος Α.Τ.Ε.Ε.), a marine automation company is currently seeking to recruit an PLC / SCADA Automation Programmer with strong automation programming background with keen sense of punctuality, presentation and details. The Engineer will be joining our Programming team and manage all the process from initial design to programming and commissioning of various electrical / automation projects including but not limited to: Electrical Switchboards, PLC Systems, Power management Systems, Power Plants, in the Greek area as well as abroad.Essential duties and responsibilities<ul><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs</li><li>Partner with the sales team to maintain and generate leads</li><li>Establishing and maintaining strong customer relationships through excellent service</li><li>Preparing sales budgets and offers, with other departments, ensuring technical and financial accuracy</li><li>Contributing to the identification and development of new market opportunities in collaboration with the Sales team</li><li>Monitoring customer and market trends to develop marketing activities</li></ul>Required qualifications and skills<ul><li>University Degree in Electrical Engineering or Automation.</li><li>More than 2 years of experience in Sales. Knowledge marine / yachting market will be considered a plus.</li><li>Excellent command of Greek &amp; English language.</li><li>Excellent use of O365 and remote tools.</li><li>Ownership &amp; Professionalism.</li><li>A collaborative, solutions-oriented approach.</li><li>Strong verbal, written, and interpersonal skills.</li><li>Strong communication and negotiation skills.</li></ul>

SALES ENGINEER

We are looking for a passionate Senior DevOps Engineer to help us build and maintain a reliable, secure, scalable and efficient real-time platform, by combining software engineering and systems engineering skills. The ideal candidate should ensure that moving fast doesn’t mean sacrificing stability, quality, performance, or maintainability. Additionally, s/he must have the attitude and skills to automate every process as much as possible, so as to satisfy our hungry customers.&nbsp;&nbsp;We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.&nbsp;We are a team of energetic, motivated and restless tech enthusiasts that take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.&nbsp;If you have strong technical background and “get-things-done” attitude, then challenge yourself by joining our #devopsteam and make an impact!&nbsp;What you’ll do:&nbsp;<ul><li>Build and Enhance Infrastructure. Work on designing, building, and maintaining infrastructure systems to ensure they are secure, reliable, and scalable.</li><li>Build tools and automations to streamline processes, move faster without sacrificing quality.</li><li>Set up and manage monitoring tools to track system health, identify anomalies, and take preemptive measures to avoid downtime.&nbsp;</li><li>Work closely with development teams to improve systems efficiency, reliability, observability and security.</li><li>Implement and follow security best practices to protect data integrity and ensure compliance with industry standards.</li><li>Regularly evaluate the production readiness of our services and infrastructure, propose and implement the appropriate changes in collaboration with the development teams.</li><li>Manage and resolve incidents, perform root cause analyses, and work on preventive measures.</li><li>Μaintain clear and detailed documentation for infrastructure configurations, build and deployment processes, and operations practices.</li><li>Work in a high-paced environment, with different Agile teams and stakeholders</li><li>Be part of a small team, involved in the end-to-end delivery process</li></ul>

Senior DevOps Engineer

We are looking for a tech-savvy and strategically minded Head of Technology &amp; Systems, to oversee the technology infrastructure and lead key initiatives &amp; projects across Direct Banking Division, which includes Europhone Banking (Contact Center), Telemarketing (Outbound Sales), Self-Service Terminals (ATM, APS, etc.) &amp; Hybrid Sales. The ideal candidate will combine strong technological understanding with proven project management skills and the ability to coordinate across diverse stakeholders.&nbsp;The role ensures operational readiness and resilience, alignment with IT and Business Strategy, efficiency through automation, successful delivery of Direct Banking projects, data-driven decision support and overall, a seamless remote &amp; self-service customer experience&nbsp;Your key responsibilities will be:<ul><li>Leading, mentor, and develop the Technology &amp; Systems team.</li><li>Ensuring that all technology supporting Europhone, chatbots, IVRs, and self-service channels and terminals operates reliably, securely, and efficiently — contributing to frictionless customer journeys in Direct Banking.</li><li>Guarantying business continuity through robust infrastructure, disaster recovery planning, and proactive risk mitigation across all Direct Banking touchpoints and contribute to the development and testing of crisis recovery plans.</li><li>Acting as the central liaison between business units and IT, ensuring technology solutions align with the strategic direction and needs of the Direct Banking division.</li><li>Driving the implementation of intelligent automations (e.g., speech-to-text, routing, workflow automations, ATM enhancements etc.) to reduce manual effort, accelerate service, and scale operations.</li><li>Leading complex cross-unit projects—ranging from infrastructure upgrades to new contact center, sales and self-service terminals tools—ensuring on-time, on-budget, and on-quality execution</li><li>Supporting Direct Banking with data flow integration and reporting mechanisms that enable performance visibility, SLA monitoring, and improvement planning.</li><li>Facilitating cross-functional collaboration with business units, product owners, and operations to ensure end-to-end alignment on processes and service standards.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Hold a bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field (a master’s degree is a plus).</li><li>Have at least 10 years of relevant experience in a similar role within the banking or technology sector.</li><li>Possess solid knowledge of Contact Center systems and experience in leading complex, technology-driven projects.</li><li>Demonstrate strong organizational, communication, and stakeholder management skills.</li><li>Are fluent in English, both written and spoken.</li><li>Have experience working in or with Contact Centers and/or Digital Banking channels.</li><li>Exhibit high analytical thinking and strong attention to detail.</li><li>Display excellent communication and collaboration skills, with the ability to influence across different functions.&nbsp;What’s in it for you: &nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Technology & Systems

As Senior Technical Software&nbsp;Consultant&nbsp;you will participate in multiple ERP projects throughout the implementation life cycle, including design, mapping, testing, and go-live support.Your contribution to the success of the team<ul><li>Meet business and technical stakeholders to gather, analyze and define customer’s requirements about business processes</li><li>Create technical solutions design and implement software according to business requirements</li><li>Provide feedback on developing new functionalities and improving existing, according to customers’ needs</li><li>Provide training to achieve user smooth introduction to the new functionalities and software environment</li><li>Work closely with project team to prioritize customers’ needs and proactively identify and resolve problems</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor or Master’s degree in Computer Science, Information Technology, or in relevant field</li><li>Hands on experience in ERP or other software implementation or technical support</li><li>Proficiency in SQL and database management systems (Microsoft SQL Server)</li><li>Excellent verbal and written communication skills in English</li><li>Strong interpersonal skills</li><li>Excellent problem-solving and analytical skills</li><li>Ability to work independently and as part of a team</li><li>Customer-oriented mindset with a commitment to delivering high-quality service</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

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