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Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🧩&nbsp;About the RoleThe ERP Technical Consultant provides second-level support for ERP systems and related network integrations. You’ll troubleshoot technical issues, manage system configurations, and support POS, mobile, and B2B connections to ensure smooth business operations. ⚙️&nbsp;What You’ll Be Doing<ul><li>Provide second-level technical support for ERP systems and associated network integrations.</li><li>Troubleshoot and configure POS connections, mobile SFA applications, and B2B client networks.</li><li>Develop and maintain automation scripts using JavaScript to streamline support tasks.</li><li>Write and execute SQL queries for data reporting and analysis.</li><li>Support Business Intelligence reporting and assist in system and user acceptance testing (UAT).</li><li>Collaborate with internal teams and clients to resolve escalated issues effectively.</li></ul>✅What We’re Looking For<ul><li>2–4 years of experience in ERP or technical support roles.</li><li>Strong understanding of POS/EFT systems, mobile ERP connectivity, and B2B integrations.</li><li>Proficient in JavaScript scripting and SQL for automation and reporting purposes.</li><li>Experience with Power BI is preferred.</li><li>Excellent problem-solving, communication, and client-facing skills.</li><li>Ability to work independently and manage multiple priorities in a dynamic environment.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

ERP Technical Consultant (Network)

We are seeking an Information Consultant with strong expertise in financial and accounting management systems to join our consulting team. The successful candidate will work on IT projects with a primary focus on financial and accounting modules, mainly in projects for the public sector.&nbsp;Key Responsibilities<ul><li>Participate in the analysis, design, and implementation of ΙΤ solutions with emphasis on financial and accounting modules.</li><li>Gather and translate business requirements into functional specifications in collaboration with client stakeholders.</li><li>Provide consulting and support services to clients during all project phases (requirements gathering, configuration, testing, training, go-live, and post-implementation support).</li><li>Work closely with project managers, developers, and other consultants to ensure the delivery of high-quality solutions.</li><li>Conduct training sessions and workshops for end-users to ensure effective system adoption.</li><li>Stay up to date with system advancements, accounting standards, and public sector IT practices.</li></ul>Requirements &amp; Soft Skills<ul><li>Minimum 3 years of proven experience as an IT Consultant in information systems, with a focus on financial/accounting modules.</li><li>University degree in Economics, Accounting, Finance, or related field (preferred).</li><li>Strong understanding of accounting and financial management principles.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to translate technical functionalities into business language and vice versa.</li><li>Team-oriented, with the ability to work collaboratively in cross-functional teams.</li></ul>Nice to have<ul><li>Previous experience working on public sector projects</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Opportunity to develop your career and skills by joining complex and large projects</li><li>Hybrid work&nbsp;model</li></ul>&nbsp;

Information Technology Consultant

As a Retail Analytics Specialist, you will play a key role in supporting the strategic direction of Allwyns’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;What your day to day will include:<ul><li>Monitoring retail network KPIs (Allwyn stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting post-investment appraisal of retail initiatives, evaluating store uplift based on solid methodologies.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Expanding automation in reporting utilizing AI features</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li><li>Providing clear &amp; meaningful KPI specs, efficient database preparation &amp; ensuring optimized Power BI reports</li></ul>&nbsp;What you’ll bring:<ul><li>Bsc in Management Science &amp; Technology, Mathematics, Statistics, Computer Science or relevant field, Master's degree will be considered an asset</li><li>Hands-on experience in data mining and analysis of big data in large-scale data environments</li><li>Excellent knowledge of SQL and ETL/ELT processes</li><li>Good knowledge of programming languages, statistical models and analytics tools (Python, R, Databricks, SAS)</li><li>Solid experience in data visualization tools (Power BI, Tableau)</li><li>Advanced MS Excel knowledge</li><li>Familiarity with ML/AI applications in retail or behavioural analytics</li><li>Strong analytical and conceptual thinking; ability to translate findings into real-world recommendations</li><li>Excellent communication skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Retail Analytics Specialist (3962)

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.We are working closely with our clients to develop secure, innovative technology for innovative business models, so that they can grow and be competitive in an interconnected world. SingularLogic has created and fostered a culture of excellence for customer care and software development and we invite you to be part of this winning team. The Opportunity &nbsp;We are looking for a motivated PHP Developer to join our agile team of professionals. If you are passionate about technology, constantly seeking to learn and improve skill set, then you are the type of person we are looking for!Responsibilities<ul><li>Write well-designed code</li><li>Produce detailed specifications</li><li>Interface with internal teams to gather requirements and develop software solutions</li><li>Troubleshoot, test and maintain the core product software and databases to ensure strong feature quality</li><li>Contribute in all phases of the development lifecycle</li></ul>Requirements<ul><li>Full-stack developer with at least 3 years of working experience</li><li>Previous working experience as a PHP developer for 2 years</li><li>Experience in HTML5, CSS3, jQuery and JavaScript.</li><li>Familiarity with SOLID principles and software design patterns</li><li>Experience in Open Source E-shop&nbsp;or CMS platforms</li><li>Experience consuming and developing REST APIs</li><li>Hands on experience with SQL schema design</li><li>Creative and efficient problem solver</li><li>Keen to learn new technologies</li></ul>Nice to have<ul><li>Knowledge of at least one javascript framework/library (Angular, React, Vue.js)</li><li>Familiarity with LAMP environments</li></ul>We offer<ul><li>Attractive remuneration package</li><li>Training&nbsp;</li><li>Friendly working environment</li><li>Work/life balance</li><li>Opportunity to develop your career and skills by joining complex and large projects</li><li>Private insurance</li></ul>&nbsp;&nbsp;&nbsp;

PHP Developer

As a Senior Mainframe Site Reliability Engineer, you will drive the reliability and evolution of re-hosted CICS/TX and MQ platforms by leading critical operations, defining technical standards, and coordinating modernization efforts across middleware, infrastructure, and stakeholders.Your role:<ul><li>Lead all critical platform activities for the re-hosted CICS/TX and MQ service, including incidents, upgrades, new features and structural improvements.​</li><li>Own the evolution of the re-platformed middleware stack, including coordination with IBM, application groups and DR/cloud-readiness efforts.​</li><li>Set technical standards for availability, housekeeping, performance, RCA and operational excellence in this senior- heavy tower.</li></ul>*This role requires on-call responsibilities, depending on operational needs.This role describes your starting point at NTT DATA. We believe in long-term relationships and in supporting your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths across our organization.Your profile:<ul><li>Extensive enterprise-level expertise in CICS/TX and MQ delivery, upgrades, and cluster management.</li><li>Strong command of Linux-hosted middleware reliability, performance and change-window control.</li><li>Excellent stakeholder management and technical lead capability in a critical legacy-modernization context.</li><li>6-8 years of experience in relevant roles.</li><li>Fluent in English (written and spoken).</li></ul>

Senior MainFrame SRE

As a Location Support Specialist, you will provide on‑site technical support across offices, stores and warehouses, securing smooth daily operations and an excellent user experience. You will troubleshoot, coordinate with vendors and contribute to reliable, well‑functioning local tech environments. Ιn this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Provide on‑site support for hardware, software and device issues that cannot be resolved remotely.</li><li>Troubleshoot and repair user equipment, including laptops, mobile phones, tablets and meeting‑room devices.</li><li>Support colleagues with equipment setups, configurations, maintenance and daily technical needs.</li><li>Provide hands-on technical assistance to office, store, and warehouse teams, ensuring uninterrupted daily operations.</li><li>Collaborate with the Global Network team on office network and access‑point issues.</li><li>Distribute and support technical equipment for stores (phones, tills, spare parts).</li><li>Maintain accurate documentation and follow up on incidents and tasks in ServiceNow.</li><li>Act as the local point of contact for infrastructure vendors (ISP, telephony) to secure timely checks and maintenance.</li><li>Contribute to a reliable, stable and user‑friendly onsite IT environment by proactively identifying and resolving issues.</li></ul>WHO YOU’LL WORK WITH​As a Location Support Specialist, you will work closely with local colleagues across offices, stores and warehouses, as well as with Global Network teams, infrastructure vendors and central IT support functions. Together, you ensure smooth technical operations and a supportive, service‑minded experience for all users.WHO YOU ARE​We are looking for people with…<ul><li>Secondary education; IT‑related studies are an advantage.</li><li>Familiarity with ServiceNow or similar ticketing systems.</li><li>Hands-on experience with user devices, networks, and hardware setups</li><li>Basic understanding of hardware and software troubleshooting, supported by hands‑on experience or strong interest in IT.</li><li>Strong organizational skills and a structured, detail‑oriented approach.</li><li>Good communication abilities and comfort in supporting colleagues at different technical levels.</li><li>Proficiency in English and the local language.</li></ul>And people who are…<ul><li>Curious, quick to learn and motivated by solving technical challenges.</li><li>Service‑minded, collaborative and eager to help colleagues succeed.</li><li>Calm under pressure and positive when unexpected issues arise.</li><li>Practical, hands‑on and comfortable working independently on various onsite tasks.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Location Support Specialist

Αναζητούμε Product owner, Digital banking με στόχο τη στρατηγική και επιχειρησιακή διαχείριση των web &amp; mobile banking προϊόντων για ιδιώτες και επιχειρήσεις, με αποστολή την ανάπτυξη και συνεχή βελτίωση των ψηφιακών καναλιών και υπηρεσιών της τράπεζας. Ο ρόλος έχει καθοριστική συμβολή στον σχεδιασμό, την εξέλιξη και την υλοποίηση digital banking προϊόντων υψηλής ποιότητας, με έμφαση στη βελτιστοποίηση της εμπειρίας πελάτη και στην επίτευξη επιχειρησιακών στόχων. Ο/Η κάτοχος της θέσης θα λειτουργεί ως ενδιάμεσος κρίκος μεταξύ business, IT και εξωτερικών συνεργατών, διασφαλίζοντας την έγκαιρη και ποιοτική παράδοση των προϊόντων.Κύριες αρμοδιότητες<ul><li>Συμμετοχή στον ορισμό και τη διαχείριση του product vision &amp; roadmap για web / mobile &amp; Open banking</li><li>Διαχείριση του product backlog (prioritization, refinement, acceptance criteria)</li><li>Συλλογή και ανάλυση επιχειρησιακών &amp; κανονιστικών απαιτήσεων</li><li>Σχεδιασμός και βελτιστοποίηση customer journeys &amp; UX flows για ιδιώτες και επιχειρήσεις</li><li>Παρακολούθηση KPIs (adoption, usage, funnel conversion, incidents)</li><li>Υποστήριξη UAT, pilot launches και παραγωγικών releases</li><li>Διασφάλιση συμμόρφωσης με κανονιστικά πλαίσια (PSD2 / SCA / payments regulation)</li><li>Συντονισμός με ομάδες IT, Security, Operations, κανονιστικές Δ/νσεις, Marketing &amp; Customer support και εξωτερικούς συνεργάτες.</li><li>Συλλογή, ανάλυση και τεκμηρίωση απαιτήσεων (BRDs, functional specs).</li><li>Υποστήριξη έργων end to end από την ανάλυση έως την παραγωγική λειτουργία.</li><li>Βελτίωση διαδικασιών και εμπειρίας πελάτη σε όλα τα ψηφιακά touchpoints.</li><li>Συμμετοχή στη διαχείριση και επίλυση incidents σε 2ο επίπεδο υποστήριξης.</li></ul>Απαιτούμενη εμπειρία<ul><li>7–10 έτη επαγγελματικής εμπειρίας, κατά προτίμηση σε τραπεζικό ή χρηματοοικονομικό περιβάλλον.&nbsp;</li><li>Αποδεδειγμένη εμπειρία σε ρόλο Product owner / Product manager</li></ul>Απαιτούμενες δεξιότητες<ul><li>Iσχυρή γνώση:&nbsp; <ul><li>Digital Banking προϊόντων</li><li>Web &amp; Mobile εφαρμογών</li><li>Τραπεζικών εργασιών ιδιωτών και επιχειρήσεων</li><li>Εμπειρία σε Agile / Scrum περιβάλλον</li><li>Άριστες δεξιότητες ανάλυσης επιχειρησιακών απαιτήσεων</li><li>Ισχυρές αναλυτικές και οργανωτικές δεξιότητες</li><li>Πτυχίο ΑΕΙ σε Πληροφορική, Οικονομικά, Διοίκηση ή συναφές αντικείμενο</li><li>Πολύ καλή γνώση ελληνικών &amp; αγγλικών&nbsp;</li><li>Εξοικείωση με σύγχρονα εργαλεία ψηφιακής εργασίας (π.χ. Microsoft Copilot).</li></ul></li><li>Στρατηγική σκέψη και business mindset.</li><li>Ισχυρές επικοινωνιακές δεξιότητες.</li><li>Οργάνωση, προσοχή στη λεπτομέρεια και ownership.</li><li>Ικανότητα διαχείρισης πολλαπλών stakeholders.</li><li>Υπευθυνότητα &amp; προσανατολισμός στο αποτέλεσμα.</li><li>Αναλυτική σκέψη &amp; επίλυση προβλημάτων.</li><li>Βαθιά κατανόηση UX / CX best practices.</li><li>Εμπειρία σε launches digital προϊόντων end to end.</li><li>Προσαρμοστικότητα, ευελιξία, multitasking.</li></ul>

Product owner, Digital banking - Digital Channels & Cards

SAP Basis Team Leader

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

As a Solutions Business Analyst, you’ll be at the heart of delivering strategic retail initiatives. You’ll gather, analyze and translate business requirements, coordinate cross-functional teams, and ensure seamless execution aligned with our commercial roadmap. Acting as the bridge between business and technical stakeholders, you’ll provide clarity and validate that every outcome meets both business goals and technical standards.&nbsp;Your day to day will include:<ul><li>Collaborating with commercial and technical teams to collect and analyze business specifications to translate them into technical or operational requirements.</li><li>Gathering and evaluating ideas for new initiatives, supporting early-stage viability assessments.</li><li>Supporting feasibility studies for new features/products, assessing impact, opportunities, and risks.</li><li>Defining project scope, overseeing activities, and ensuring stakeholder approval of all deliverables for the assigned projects.</li><li>Planning and executing User Acceptance Testing (UAT) to ensure readiness before production release.</li><li>Monitoring market trends and suggesting digital/ phygital experience enhancements to boost customer satisfaction and engagement.</li><li>Facilitating collaboration across project teams by aligning stakeholders, clarifying issues, and resolving conflicts for the assigned projects.</li><li>Acting as the SPOC for the rest company for the assigned projects.</li></ul>&nbsp;What you need to succeed:• &nbsp; &nbsp;4+ years of proven working experience in analyzing &amp; managing large-scale complex projects&nbsp; • &nbsp; &nbsp;Bachelor's degree in Information Systems, Business Administration or other related fields; master’s degree will be considered an asset&nbsp; • &nbsp; &nbsp;Proven experience in business analysis within a corporate environment&nbsp; • &nbsp; &nbsp;Strong analytical and problem-solving skills • &nbsp; &nbsp;Good knowledge of project management principles &amp; business analysis methodologies • &nbsp; &nbsp;Solid communication skills that allow effective communication with a diverse group of people • &nbsp; &nbsp;Good knowledge of the assigned gaming products will be considered an asset • &nbsp; &nbsp;Proficiency in MS Office and MS Project&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Solutions Business Analyst (3617)

Our Insurance project&nbsp;is for one of the largest and most digitally progressive insurance providers in Greece, part of an international group with presence across Europe. The company is currently undergoing a major transformation in its data ecosystem, evolving its enterprise data warehouse environment and investing in next-generation platforms for analytics, automation, and service personalization.Must Have:<ul><li>Proficiency in React Native</li><li>Strong knowledge of JavaScript (ES6+) and TypeScript (preferred)</li><li>Experience with Redux, MobX, or React Context API for state management</li><li>Familiarity with React Navigation for handling screens and navigation</li><li>Experience integrating third-party libraries and APIs</li><li>Understanding of mobile app lifecycle and performance optimization</li><li>Experience working in Agile teams</li></ul>Nice to Have:<ul><li>Experience with native iOS/Android modules or bridging</li><li>Familiarity with CI/CD tools (e.g. Jenkins, Bitbucket pipelines)</li><li>Knowledge of testing frameworks (Jest, React Native Testing Library)</li><li>Exposure to backend services (e.g., REST APIs) </li></ul>Let’s talk about us<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards </li></ul>Let’s talk about Code.Hub-ers<ul><li>Free pass to all Code.Learn activities</li><li>Training &amp; Tech Mentor for your induction</li><li>Sponsorship of a Bachelor’s and/or Master’s Degree from Athens Tech College</li><li>Private Health Insurance</li><li>Performance planning every six months and two-year promotion cycles</li><li>Free lunch/snack every day &amp; Cocktail Fridays @ our offices</li><li>Referral Bonus</li><li>Signing Bonus</li></ul>

React Native Developer

Intellectica is recruiting a Senior AI &amp; Data Engineer on behalf of a leading technology services group headquartered in Athens, Greece, operating under a hybrid working model. The selected candidate will join a high-performing Data &amp; AI team and will play a pivotal role in designing, developing, and deploying cutting-edge AI solutions, contributing to transformative initiatives that enhance business performance, unlock new value streams, and drive innovation across diverse industries.Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the end-to-end design and delivery of scalable data and machine learning solutions, aligning technical architecture with business objectives and strategic priorities</li><li>Collaborating globally with data engineers, architects, and business stakeholders to define robust data architecture and modeling requirements</li><li>Developing and optimizing ETL processes to integrate data from multiple sources, ensuring high data quality and reliability</li><li>Adhering to software engineering best practices to deliver maintainable, scalable, and resilient data solutions</li><li>Researching, designing, building, implementing, maintaining, and continuously improving Machine Learning systems</li><li>Communicating complex technical solutions clearly to senior management and diverse stakeholders</li><li>Mentoring junior team members, providing guidance to ensure high-quality deliverables</li><li>Contributing to sales activities through expertise in data and platform architecture</li><li>Staying current with industry trends and contributing to internal initiatives, R&amp;D, and business development projects</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or PhD will be considered an asset</li><li>Minimum of 3 years in data engineering, with a strong emphasis on cloud environments - AWS, GCP, Azure, or Cloud Native platforms</li><li>Proven expertise in designing and managing scalable, end-to-end data pipelines (ADF, Airflow, dbt), across batch, micro-batch, and streaming architectures (e.g., Kafka, Databricks Structured Streaming, StreamSets)</li><li>Strong experience with Big Data platforms (Hadoop, Databricks, Hive, Kafka, Apache Iceberg, Microsoft Fabric), Data Warehouses (Teradata, Snowflake, BigQuery), and Lakehouse architectures (Delta Lake, Apache Hudi), along with solid knowledge of data governance, quality, security, and metadata management (e.g., Unity Catalog, Apache Atlas, Informatica)</li><li>Proficiency in SQL, Python, and PySpark, writing scalable and maintainable code using object-oriented principles, with practical experience in REST API integration and Linux-based environments</li><li>Experience implementing DevOps and MLOps practices, including Git workflows, CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions), containerization and orchestration (Docker, Kubernetes), MLflow, and service mesh/API gateway architectures (e.g., Istio)</li><li>Familiarity with Agile and Waterfall delivery methodologies</li><li>Industry certifications (AWS, Azure, GCP, CNCF/Kubernetes, Databricks) are considered an asset; demonstrable hands-on expertise is equally valued</li><li>Fluency in Greek with professional-level English communication skills</li></ul>&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Strong creative problem-solving skills, with a focus on addressing real-world business challenges</li><li>Comfortable working within a global, highly collaborative team environment</li><li>Demonstrated leadership skills, setting clear priorities and driving effective execution</li><li>Proactive, dependable, and results-driven professional mindset</li><li>Willingness and flexibility to travel occasionally as required</li></ul>&nbsp;

Senior AI & Data Engineer

Mid-Level UI/UX Designer @ Deloitte Digital What Impact will you make? We are currently looking for enthusiastic&nbsp;UI/UX Designers&nbsp;&nbsp;to join our dynamic and highly motivating&nbsp;Deloitte Digital&nbsp;team in&nbsp;Athens.&nbsp;Deloitte is the first ranked consulting company delivering business advisory and technology enabled business transformations across the globe. Within Deloitte, our teams focus on delivering trusted high-end technology advisory services.Should you be a cloud technologies enthusiast, with a great affinity for the business side of a problem, interested in helping our clients maximize the value of their customer relationships, passionate about improving processes and motivated to take on new challenges across industries, in Greece as well as internationally, this is the opportunity to do so.&nbsp;&nbsp;At Deloitte, you will gain exposure to a variety of industries, projects and technologies, helping your career growth and professional development. #YourRoleYour role as a&nbsp;UI/UX Designer&nbsp;at Deloitte Digital will focus on delivering stunning digital concepts to meet client briefs and expectations as well as the company’s own vision &amp; mentality. The successful candidates will work in designing consumer-oriented websites and mobile applications that embody our clients' brands.During your tenure you will demonstrate and develop your ability to:<ul><li>Create top quality design work and innovative online experiences for a wide-range of markets &amp; brands</li><li>Collaborate with clients and stakeholders to understand their brand identity, target audience, and design requirements</li><li>Utilize Figma and Figma AI features (e.g., Figma Make, auto-layout, components) to rapidly prototype and iterate design solutions</li><li>Develop visually appealing and user-friendly websites and mobile app designs that align with clients' brands and meet their business objectives</li><li>Create wireframes, prototypes, and design mock-ups to effectively communicate design concepts and user interactions</li><li>Build and maintain scalable design systems and component libraries for consistency across products</li><li>Fully own and present creative concepts internally and to the client throughout all phases of the project</li><li>Conduct thorough research and stay updated with the latest design trends, best practices, and emerging technologies in the field of web and mobile app design</li><li>Apply a user-centered design approach to ensure intuitive and seamless user experiences across various devices and platforms</li><li>Optimize designs for responsiveness, performance, and accessibility</li><li>Iterate and improve designs based on user feedback, usability testing, and analytical insights</li><li>Maintain a high level of quality and attention to detail in all design deliverables</li><li>Collaborate closely with developers or other cross-functional team members to ensure successful implementation of designs</li></ul> <ul><li></li></ul>#WinningRequirements&nbsp;To qualify for the role, you must have:<ul><li>University degree in Engineering, Design, Computer Science or technical disciplines</li><li>Up to 2-3 years of relevant experience as a Web Designer, UI/UX Designer or similar role</li><li>Solid understanding of user-centered design principles, usability, and interaction design</li><li>Strong empathy for understanding and connecting with different brands and their target audiences</li><li>Excellent communication skills to effectively articulate design concepts, collaborate with team members, and present ideas to clients</li><li>Ability to understand front-end development constraints and collaborate effectively with developers</li><li>Attention to detail, with a keen eye for aesthetics, typography, and visual design</li><li>Ability to work on multiple projects simultaneously and meet deadlines in a dynamic environment</li><li>Proficiency in design software such as Adobe XD, Figma. Familiarity with Adobe Creative Suite (Photoshop, Illustrator, After Effects) is a plus</li><li>Familiarity with AI tools (e.g., Claude, Midjourney) and their application in UX/UI design processes</li><li>Hands-on experience with Figma, including components, auto-layout, and design systems</li><li>Up-to-date knowledge of industry trends and best practices, including generative AI and conversational UI</li><li>Continuous learning mindset with a proactive approach to adopting new tools, technologies, and best practices</li><li>Military obligations fulfilled where applicable</li></ul> #AboutTechnology &amp; TransformationSix core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Deloitte Digital;</li><li>Engineering, AI &amp; Data;</li><li>Human Capital;</li><li>Enterprise Technology &amp; Performance;</li><li>Finance Transformation.</li></ul> <ul><li></li></ul>We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology &amp; Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impactWe often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. WHY DELOITTEAt Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTE Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities (collectively, the "Deloitte organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1] www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2] www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3] www.deloitte.com.This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document.(c) 2025 Deloitte Central Mediterranean. All rights reserved.2025 Deloitte Central Mediterranean. All rights reserved.

Mid-Level UI/UX Designer @ Deloitte Digital

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! DescriptionWe are seeking a highly skilled Security Engineer who thrives in a fast-paced technical environment, to join our client’s team. The ideal candidate should possess a strong technical foundation, be an excellent team player, and adhere to established processes while maintaining the flexibility to think creatively and innovate.Key Responsibilities<ul><li>Design, configure, implement, and support security solutions for both service provider and enterprise environments, serving clients in Greece and internationally.</li><li>Collaborate in multi-disciplinary teams to design and implement security solutions and services.</li><li>Assist and educate the Product Owner in refining, managing, and prioritizing product backlog items.</li><li>Troubleshoot complex issues affecting critical infrastructure and production networks.</li><li>Conduct periodic security audits and assessments of firewall infrastructure to ensure optimal security posture.</li><li>Maintain in-depth knowledge of firewall technologies, network protocols, and security architecture.</li></ul>Requirements<ul><li>Bachelor’s degree in computer science, Information Technology, or a related field preferred.</li><li>At least 3 years of experience in a Security Engineering or operation role.</li><li>Hands-on experience administering and troubleshooting Check Point firewalls.</li><li>Experience in routing and switching, including configuration, and troubleshooting of Layer 2 and Layer 3 network devices in medium-to-large enterprise environments.</li><li>Excellent communication and collaboration skills in English.</li><li>Strong analytical and problem-solving skills, with the ability to take ownership of tasks.</li><li>Ability to work effectively in a dynamic, fast-paced environment.</li></ul>Additional Preferred Qualifications<ul><li>Experience with Fortinet firewalls and/or CyberArk Pam is an added advantage.</li><li>Familiarity working with SIEM solution(Qradar).</li><li>Prior experience working closely with IT teams, including system administrators and network engineers, to ensure a cohesive security strategy.</li></ul>

Network Security Engineer

We are looking for DevOps Engineers to support the scaling of our cloud-native SaaS platform. In this role, you will design, secure, and automate the infrastructure that powers our products, while maintaining reliable CI/CD pipelines and ensuring smooth, secure operations across environments. Working closely with engineering teams, you will help drive high availability, business continuity, and modern practices. This position is ideal for professionals eager to enhance platform reliability and contribute to the evolution of a modern cloud architecture.The Role<ul><li>Infrastructure as Code: Design and manage Azure environments using Terraform.</li><li>Orchestration: Operate AKS/Kubernetes, Docker, Helm, and Kustomize.</li><li>CI/CD &amp; GitOps: Evolve pipelines using Azure DevOps and ArgoCD.</li><li>Observability: Implement full-stack monitoring (OpenTelemetry, Prometheus, Grafana, Loki, Jaeger).</li><li>Security &amp; Delivery: Enforce security best practices and support progressive delivery (Blue/Green, Canary).</li><li>Automation: Build custom tooling and operators using Golang and scripting.</li></ul>What You Bring<ul><li>Experience: Mid (3+ years) or Senior (5+ years) background in DevOps/SRE.</li><li>Cloud Mastery: Deep experience with Azure (AKS, Application Gateway, Key Vault).</li><li>Technical Depth: Expert-level Kubernetes and Terraform skills.</li><li>Systems Logic: Strong grasp of networking, cloud security, and distributed tracing.</li><li>Communication: Clear verbal/written English and a collaborative mindset.</li><li>Bonus: Spark on K8s, FinTech/regulated environment experience, or Azure cost optimization.</li></ul>Why Relational FS?<ul><li>Community: Structured mentoring and coaching via our engineering chapters.</li><li>Security: Competitive salary and private health insurance from Day 1.</li><li>Growth: Dedicated training programs and clear career evolution.</li><li>Culture: A people-centric, hybrid work environment with a focus on impact.</li></ul>

DevOps Engineer

We are looking for an experienced&nbsp;SAP FICO Consultant to join our IT &amp; Digital Strategy team, based in Athens, Greece.In this role, you will act as a technical lead in SAP FICO implementations, contributing to the design, delivery, and continuous improvement of the Group’s SAP ecosystem, while ensuring strong alignment between business requirements and system solutions.&nbsp;Your role will encompass:<ul><li>Lead and contribute to SAP FICO implementations and upgrades, working closely with Business Process Owners and external partners across the full project lifecycle.</li><li>Act as the internal technical lead for SAP FICO initiatives, supporting project delivery and ensuring alignment between business requirements and system solutions.</li><li>Troubleshoot and resolve SAP-related issues, including customization and integration topics, while implementing preventive controls to ensure system stability and quality.</li><li>Coordinate and oversee SAP system integrators, acting as the primary liaison between business users and vendors.</li><li>Provide expertise on SAP FICO application architecture, continuous improvements, and best practices within the SAP ecosystem.</li><li>Support solution documentation, user training, and RFI/RFP/RFQ processes for SAP solutions and services.</li><li>Ensure compliance of SAP solutions with corporate policies, procedures, and governance standards</li></ul>&nbsp;What you bring to the role:<ul><li>University degree in Computer Science or a related discipline.</li><li>5+ years of SAP FICO functional experience, including participation in at least two full-cycle projects, ideally in SAP S/4HANA implementations.</li><li>Working knowledge of other SAP modules and their integrations will be considered an asset.</li><li>Knowledge of ABAP will be considered an advantage.</li><li>Strong analytical skills with the ability to perform complex system analysis, root-cause investigation, and issue resolution.</li><li>Excellent communication and facilitation skills, with the ability to translate technical concepts to non-technical stakeholders.</li><li>Ability to meet timelines while balancing business priorities and constraints.</li><li>Proficiency in English (written and spoken).</li></ul>&nbsp;Value-Based Behaviors:<ul><li>People &amp; Personal Growth</li><li>Results Orientation &amp; Safety Excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective Communication</li><li>Flexibility &amp; Adaptability</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan</li><li>Pension Plan</li></ul>&nbsp;

SAP FICO Consultant

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

As part of the Help Desk Team the IT Support Specialist will work in a complex and demanding environment with over 1000+ users and more than 80 remote locations where systems and network stability is our everyday target.&nbsp;Job duties:&nbsp;<ul><li>Users Support in Headquarters and our remote locations by resolving requests from our ticketing system</li><li>Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators</li><li>Troubleshooting hardware and software issues of corporate PCs and laptops.</li></ul>&nbsp;The successful candidate should have:<ul><li>BSc degree in Information Technology or related field</li><li>At least 2years of proven experience in a similar role</li><li>Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP)</li><li>Experience in Antivirus and Antispam Software</li><li>Experience on O365</li><li>Having experience on IP Telephony</li><li>Understanding basic principles of networking</li><li>Being able to understand DSL and telephony issues in order to communicate them to vendors</li><li>Very good communication skills and team player.</li></ul>&nbsp;The Company offers:<ul><li>Competitive remuneration package &amp; extra benefits</li><li>Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 10 years)</li><li>Supportive management</li><li>Among top industries in international market trends</li><li>Multiple learning &amp; career opportunities.</li></ul>ΑΙΤΗΣΗ ΕΡΓΑΣΙΑΣ

IT Support Engineer

Our Gaming project&nbsp;is for leading GameTech company in Greece and one of the fastest-growing in Europe &amp; US. Being International with a local approach, the company is currently operating in 6 countries. With people at the core of everything they do, their team of 800+ talented and enthusiastic people fuels their international expansion with their passion, maintaining an “eyes-on-the-customer” approach and a unique One Team spirit. Continuous improvement is what they strive for, from professional development to team-bonding activities, while being efficient and making things happen is what their team’s minds are set on.The Role: Senior iOS EngineerResponsibilities:<ul><li>Design and build applications for the iOS platform</li><li>Ensure the performance, quality, and responsiveness of applications</li><li>Collaborate with the team to define, design, and ship new features</li><li>Identify and correct bottlenecks and fix bugs</li><li>Help maintain code quality, organization, and automation</li></ul>Requirements:<ul><li>Experience with Swift or Objective-C and Cocoa Touch</li><li>Experience with iOS frameworks such as Grand Central Dispatch, Core Animation, etc.</li><li>Minimum 3 years of experience as an iOS developer</li><li>Ability to translate UI designs to iOS layouts with pixel precision</li><li>Familiarity with RESTful APIs to connect iOS applications to back-end services</li><li>Understanding of Apple’s design principles and interface guidelines</li><li>Familiarity with cloud message APIs and push notifications</li></ul>Nice to Have:<ul><li>Knowledge of low-level C-based libraries</li><li>Experience with App Extensions watchOS and tvOS </li></ul>Let’s talk about us:<ul><li>Remote working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction</li><li>Unlimited access to LinkedIn Learning platform (1st semester)</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College</li><li>Private Health Insurance</li><li>Performance planning each six months and each two years planning of promotion</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices</li><li>Referral Bonus</li></ul>

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