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The successful candidate will:<ul><li>Monitor market trends of terminal devices such as mobile phones, tablets, PCs, Android STBs, and Smart TVs, as well as their technology roadmaps and operating system evolution, in order to assess the impact on the COSMOTE TV Streaming service.</li><li>Support the firmware update process of COSMOTE TV STBs, ensuring the smooth introduction of new features and flawless operation.</li><li>Cooperate with Deutsche Telekom Group NatCos and participate in working groups focused on the joint development of new products and services and the adoption of best practices.</li><li>Participate in the definition of the COSMOTE TV service roadmap and compile detailed marketing specifications for new services.</li><li>Manage the development process of projects and/or services in coordination with COSMOTE Technology and IT departments, as well as external vendors.</li><li>Plan and execute verification tests on various types of terminal devices prior to new version releases of the COSMOTE TV OTT application.</li><li>Prepare supporting material for Service Assurance and Customer Support teams and assist in troubleshooting issues that require in-depth investigation.</li><li>Track the deployment of competitive Pay TV services in the Greek and European markets.</li><li>Participate in the annual budgeting process for services and products under their responsibility.</li></ul>&nbsp;Candidate ProfileYou are the ideal candidate if:<ul><li>You have at least 3 years of experience in a Product Manager or Technical Product Manager role, preferably in the Pay TV or Telecommunications sector. (Required)</li><li>You hold a University or College degree in Engineering, Applied Sciences, or Information Technology. (Required)</li><li>You possess a postgraduate degree in Engineering, Applied Sciences, IT, or Project Management. (Desirable)</li><li>You are familiar with Agile methodologies in product and service development. (Desirable)</li><li>You have fulfilled your military obligations (for male candidates only). (Required)</li></ul>&nbsp;Additionally, you should:<ul><li>Have a deep understanding of the development, customization, upgrade, and certification processes for terminal devices using Android/Android TV OS, including functional and regression testing—ideally on TV-related devices (e.g., STBs, Smart TVs, remote controls)—and/or experience in defining application specifications and executing verification tests for streaming applications.</li><li>Have extensive experience in project management/coordination and in compiling technical and marketing specifications (in English).</li><li>Be familiar with broadcasting, streaming, encoding, compression, and encryption technologies used in audio/video transmission (considered a plus).</li><li>Demonstrate strong analytical thinking combined with solid business acumen.</li><li>Be an independent, self-motivated professional able to operate with minimal supervision.</li><li>Be result-driven and capable of working efficiently under demanding deadlines.</li><li>Show passion for developing innovative ideas aimed at meeting customer needs.</li><li>Communicate fluently, both verbally and in writing, in Greek and English.</li><li>Possess strong teamwork skills and the ability to collaborate effectively within diverse teams.</li></ul>&nbsp;And have:<ul><li>Excellent command of the English language (C2 level). (Required)</li><li>Proficient use of MS Office applications. (Required)</li><li>Experience with collaboration and ticketing tools. (Desirable)</li><li>Agile Scrum Master certification. (Desirable)</li><li>Agile Product Owner certification. (Desirable)</li></ul>What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: &nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers &nbsp;</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Senior Product Manager_Cosmote TV

Trainee/Junior Lawyer – Intangibles, Data &amp; Technology (IDT) Practice Group Experience the future of law, today! YOUR OPPORTUNITY Koimtzoglou-Bakalis-Venieris-Leventis and Associates (KBVL Law Firm), Member firm of Deloitte Legal Network in Greece), is currently looking for a brilliant Trainee/Junior Lawyer to join its dynamic and highly motivating legal practice in Athens. We are currently seeking to recruit a Trainee/Junior Lawyer, who will join our Intangibles, Data &amp; Technology - IDT practice group. JOB DESCRIPTION You will join our IDT team, one of the largest highly specialized Intangibles, Data &amp; Technology teams, dealing with a diversified client portfolio, across industries and borders. We aim to deliver practical, business-oriented solutions that help transform the way our clients operate, enabling innovation and growth through the use of new technologies, while maintaining legal and regulatory compliance. Our IDT practice covers a wide variety of subject matters including data protection, cybersecurity, cyber-resilience, new technologies (including AI), intellectual property, legal function transformation and contract management automation, telecommunications and media, as well as other types of regulatory compliance e.g. Whistleblowing schemes. YOUR ROLE AND RESPONSIBILITIES Your role as a Trainee/Junior Lawyer will focus on the delivery of client engagements, exercising effective communication and relationship-building skills, as well as contributing to the priorities of the team. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional legal services. During your tenure, you will demonstrate and develop the ability to: <ul><li>Provide legal, practical solutions to complex legal issues while delivering a high-quality output, making an impact for our clients and creating trusted relationships;</li><li>Provide legal advice relating to:<ul><li>supporting the role of external Data Protection Officer, carrying out data protection tasks, such as handling data subject requests, assisting in personal data breaches, consulting on data protection impact assessments, delivering advice on legal and regulatory requirements on data protection matters and helping deliver privacy trainings to employees;</li><li>assisting in privacy management operational activities, such as conducting data mapping exercises, drafting or reviewing privacy notices, privacy policies and procedures;</li><li>Draft, review and support in negotiations of commercial agreements on all data protection, cybersecurity and cyber-resilience matters;</li><li>cooperate with cross-functional teams to conduct M&amp;A due diligence on data protection, cybersecurity, intellectual property and other legal and regulatory compliance matters.</li></ul></li></ul><ul><li>Conduct legal research and analysis on data protection, cybersecurity, intellectual property and artificial intelligence.</li></ul> OUR REQUIREMENTS Our ideal candidate is a bright and ambitious young lawyer/trainee lawyer that focuses on delivering work of high quality, commits to a high level of client service, and has the ability to build strong client relationships. We expect that you have strong interpersonal and organizational skills, the ability to work effectively within a team of peers and of more senior team members, have a meticulous attention to detail and deliver practical, business-oriented legal solutions. In particular, to qualify for the role you must have: <ul><li>An exceptional academic track record from both high school and university;</li><li>A degree in Law (Bachelor of Laws (LL.B), Juris Doctor (JD) or equivalent;</li><li>Be registered as a Trainee Attorney-at-Law or already qualified as an Attorney-at-Law in Greece (Athens Bar Association or other Greek Bar Association membership);</li><li>Zero (0) to three (3) years of relevant work experience;</li><li>Professional written and spoken English with excellent drafting and presentation skills;</li><li>Strong organizational and communication skills;</li><li>Multi-tasker and able to work efficiently and timely under pressure and strict deadlines;</li><li>Capacity to be detail – oriented and ability to deliver high quality work;</li><li>Strong collaborative skills – ability to work effectively both independently and within a team;</li><li>Highly motivated and dynamic personality with a good business development mindset and a demonstrated track record of going above-and-beyond expectations;</li><li>Ability to conduct legal research, interpret legislation and case law.</li></ul> Preferred Skills: <ul><li>A Master of Laws (LL.M.) in Data Protection, Cybersecurity or New Technologies from a prominent, well-acclaimed University in Greece or abroad will be considered an asset;</li><li>Additional languages (French, German, Italian or other) will be considered an asset;</li><li>Previous experience in data protection, cybersecurity, intellectual property.</li></ul> Demonstrated interest and sound understanding of new or emerging technologies (e.g. artificial intelligence, data centers, PCs, connected devices, and software) <ul><li>Diploma/Certifications/Seminars in data protection, cybersecurity, artificial intelligence;</li><li>Diploma/Certifications/Seminars in privacy management platforms;</li><li>Prior experience working on an in-house legal team and/or law firm.</li></ul> ABOUT DELOITTE LEGAL Deloitte member firms have a long standing reputation for helping clients to address complex, cross border issues. Skilled and experienced Deloitte Legal lawyers work together with other Deloitte professionals in tax, consulting, and financial advisory to guide clients through their projects in a coordinated way around the world. Deloitte Legal is able to provide holistic guidance around strategic business decisions as well as offer support services that can increase efficiency and reduce the cost of some routine legal activities. Deloitte Legal is one of only a few truly global legal service providers. With more than 1,750 professionals in more than 75 countries we comprise one of the top 5 business law practices in Continental Europe and have substantial operations elsewhere in the world. Deloitte Legal is focused on helping clients to take action today to achieve their business objectives tomorrow. Koimtzoglou-Bakalis-Venieris-Leventis &amp; Associates Law Partnership ("KBVL Law Firm") is a Greek law partnership regulated by Presidential Decree 81/2005 and Law 4194/2013, as currently in force. It is a registered legal entity member of the Athens Bar Association and is qualified to provide legal services and Greek law advice. KBVL Law Firm is also the sole Greek member of Deloitte Legal, an international network of law firms. © 2025 For information, contact KBVL Law Firm

Trainee/Junior Lawyer – Intangibles, Data & Technology (IDT) Practice Group

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

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senior product manager_cosmote tv

COSMOTE

trainee/junior lawyer – intangibles, data & technology (idt) practice group

Deloitte

regional consumer care manager knowledge and training (western europe)

JT International Hellas AEBE

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