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Υπεύθυνοι Καταστημάτων - Ρόδος Η εταιρεία μας αναζητεί άτομο για υπεύθυνο καταστήματος. Απαραίτητα Προσόντα:<ul><li>Ικανότητα Επικοινωνίας και Διαχείρισης ανθρώπινου δυναμικού.</li><li>Γνώση&nbsp;λειτουργίας καταστημάτων εστίασης.</li><li>Εμπειρία στα συστήματα διαχείρισης ασφάλειας τροφίμων. (HACCP)</li><li>Προϋπηρεσία στο χώρο της εστίασης.</li><li>Ευελιξία στην διαχείριση κρίσεων.</li><li>Γνώση χειρισμού ηλεκτρονικού υπολογιστή.</li><li>Δυνατότητα εργασίας απογευματινές ώρες και υπό πίεση</li></ul>&nbsp;<ul><li>Παροχές:Δυνατότητα εξέλιξης</li><li>Σύγχρονο περιβάλλον εργασίας</li><li>Συνεχής εκπαίδευση</li><li>Παροχή γεύματος κατά τη διάρκεια της βάρδιας</li><li>Ανταγωνιστικό πακέτο αποδοχών</li></ul>

Υπεύθυνοι Καταστημάτων - Ρόδος

Ως Sales Representative θα είσαι υπεύθυνος για την επιτυχή υλοποίηση του πλάνου ανάπτυξης πωλήσεων στην περιοχή ευθύνης σου (Αιτωλοακαρνανία)&nbsp;εστιάζοντας στην αποτελεσματική ανάπτυξη και διαχείριση του πελατολογίου και εφαρμόζοντας εστιασμένες ενέργειες ενεργοποίησης του καναλιού:<ul><li>Υλοποίηση του στρατηγικού πλάνου ανάπτυξης πωλήσεων στην περιοχή ευθύνης.</li><li>Ανάπτυξη και διαχείριση πελατολογίου με στόχο τη μεγιστοποίηση των αποτελεσμάτων.</li><li>Ενεργοποίηση και υποστήριξη του καναλιού πωλήσεων μέσω στοχευμένων ενεργειών.</li><li>Παρακολούθηση KPIs και συνεχής βελτιστοποίηση της απόδοσης.</li></ul>Το προφίλ που αναζητάμε<ul><li>Πτυχίο Ανώτατης Εκπαίδευσης (AEI/TEI)</li><li>Προϋπηρεσία 1-3 ετών σε οργανωμένο περιβάλλον πωλήσεων θεωρείται ανταγωνιστικό προσόν</li><li>Ευχέρεια στη χρήση προγραμμάτων MS&nbsp;Office</li><li>Πολύ καλή γνώση της Αγγλικής γλώσσας</li><li>Ανεπτυγμένες δεξιότητες επικοινωνίας &amp; διαπραγμάτευσης</li><li>Ομαδικό πνεύμα, οργανωτικότητα &amp; αυτοπαρακίνηση</li><li>Πάθος για επίτευξη στόχων &amp; ακεραιότητα</li></ul>Τι μπορείς να αναμένεις από εμάς&nbsp;Η κουλτούρα μας βασίζεται στην ανοιχτή επικοινωνία και το ομαδικό πνεύμα, για την αντιμετώπιση των καθημερινών προκλήσεων. Επιπλέον προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών&nbsp;</li><li>Συνεχή εκπαιδευτική υποστήριξη</li><li>Προοπτικές ανάπτυξης σε έναν σύγχρονο και δυναμοκό οργανισμό</li><li>Εταιρικό αυτοκίνητο και κινητό τηλέφωνο</li><li>Iδιωτική ιατροφαρμακευτική κάλυψη</li></ul>Θέλεις να γίνεις μέλος της ομάδας μας;

Sales Representative (Rhodos)

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας MAGMA Resort 5*&nbsp;by HYATT στη Σαντορίνη&nbsp;:Ζαχαροπλάστη/Ζαχαροπλάστρια a la carte εστιατορίουΑπαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Πτυχίο Σχολής με κατεύθυνση Ζαχαροπλαστικής τέχνης&nbsp;</li><li>Ομαδικό πνεύμα</li><li>Συνέπεια και οργάνωση</li><li>Ικανότητα σωστής επικοινωνίας</li><li>Προσοχή στη λεπτομέρεια</li></ul>&nbsp;Καθήκοντα και αρμοδιότητες:<ul><li>Υπεύθυνος/η για την παραγωγή των γλυκισμάτων του a la carte εσταιτορίου και του πρωινού μπουφέ</li><li>Συνεργάζεται στενά με τον Chef</li><li>Τηρεί τους κανόνες για την υγιεινή και ασφάλεια των τροφίμων</li><li>Τηρεί τους κανόνες για την ατομική υγιεινή</li></ul>&nbsp;Προσφέρονται:<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή (εάν απαιτείται) και γεύματα</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>Οι ενδιαφερόμενοι/ες καλούνται να υποβάλλουν την αίτησή τους για να έχουν την ευκαιρία να εργαστούν σε ένα ευχάριστο και υποστηρικτικό περιβάλλον, σε μία σταθερά αναπτυσσόμενη εταιρεία του ξενοδοχειακού κλάδου.Όλες οι υποβληθείσες αιτήσεις και πληροφορίες θα εξεταστούν υπό συνθήκες απόλυτης εχεμύθειας και σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

ΖΑΧΑΡΟΠΛΑΣΤΗΣ/ΖΑΧΑΡΟΠΛΑΣΤΡΙΑ - Magma Resort

Ο/Η Καθαριστής/Καθαρίστρια Κοινόχρηστων Χώρων είναι υπεύθυνος/η για τη διατήρηση της καθαριότητας και της άριστης εικόνας όλων των κοινόχρηστων χώρων του ξενοδοχείου, διασφαλίζοντας υψηλά πρότυπα υγιεινής και άριστη εμπειρία για τους επισκέπτες.&nbsp;Βασικά Καθήκοντα:<ul><li>Καθαρισμός και συντήρηση των κοινόχρηστων χώρων του ξενοδοχείου (διάδρομοι, λόμπι, τουαλέτες, κ.λπ.).</li><li>Διασφάλιση της καθαριότητας και της τάξης στους κοινόχρηστους χώρους.</li><li>Απολύμανση και τακτική φροντίδα των περιοχών υψηλής κίνησης.</li><li>Συνεργασία με την ομάδα housekeeping για την τήρηση των προτύπων καθαριότητας του ξενοδοχείου.</li><li>Εκτέλεση άλλων καθηκόντων καθαριότητας σύμφωνα με τις ανάγκες του ξενοδοχείου.</li></ul>&nbsp;Απαραίτητα προσόντα:<ul><li>Μέχρι 2 χρόνια προϋπηρεσίας σε θέση αντίστοιχη θέση σε ξενοδοχείο 4 ή 5 αστέρων.</li><li>Απαραίτητη η γνώση της ελληνικής γλώσσας και βασική γνώση αγγλικών σε επίπεδο επικοινωνίας.</li><li>Εμπειρία στις διαδικασίες υγιεινής και καθαριότητας δωματίων και στην τήρηση των κανόνων υγιεινής.</li><li>Προσοχή στη λεπτομέρεια, τη παροχή υπηρεσιών υψηλού επιπέδου και στην ικανοποίηση του πελάτη.</li><li>Ευχάριστη προσωπικότητα με χαμόγελο, ευγένεια και εχεμύθεια.</li><li>Επαγγελματική εμφάνιση και διακριτική συμπεριφορά.</li></ul>&nbsp;Προσφέρουμε:<ul><li>Σύμβαση Ορισμένου Χρόνου (Σεζόν 2026)</li><li>Ευχάριστο και επαγγελματικό περιβάλλον εργασίας</li><li>Ευκαιρίες εξέλιξης και εκπαίδευσης</li><li>Διαμονή και Διατροφή</li><li>Μεταφορά από και προς το ξενοδοχείο.</li></ul>

Public Area Cleaners-Luxury Resort, Santorini

Το ξενοδοχείο 5* Doryssa Seaside Resort στο Πυθαγόρειο Σάμου επιθυμεί να προσλάβει για τη νέα σεζόν A ΄ΜΑΓΕΙΡΑ ΚΕΝΤΡΙΚΗΣ ΚΟΥΖΙΝΑΣΛΕΙΤΟΥΡΓΙΕΣ ΤΜΗΜΑΤΟΣ:<ul><li>Επίβλεψη λειτουργίας του παρασκευαστηρίου της Κουζίνας.</li><li>Οργάνωση και προϋπολογισμός για την άρτια λειτυργία του τμήματος του.</li><li>Οργάνωση και επίβλεψη του υφιστάμενου προσωπικού του για την παροχή άρτιων υπηρεσιών και αποτελεσμάτων.</li><li>Καθημερινή επαγρύπνηση για την επίτευξη των παραπάνω.</li></ul>ΣΤΟΧΟΣ ΘΕΣΗΣ :<ul><li>Τήρηση και Διασφάλιση των εσωτερικών διαδικασιών λειτουργίας της εταιρίας.</li><li>Επίτευξη Στόχων (έλεγχο του κόστους λειτουργίας του τμήματος του).</li><li>Διαμόρφωση λειτουργικής και αποτελεσματικής ομάδας με πνεύμα συνεργασίας.</li><li>Διασφάλιση της ορθής κατάστασης των μηχανημάτων και του εξοπλισμού του τμήματος του.</li><li>Eνημέρωση των προϊσταμένων, για τυχόν επιθυμίες και ιδιαιτερότητες των πελατών μας.</li></ul>ΚΑΘΗΚΟΝΤΑ&nbsp;:<ul><li>Τηρεί το πλάνο εργασίας και το ωράριο.</li><li>Ελέγχει τις πρώτες ύλες που προορίζονται για την παραγωγή του πόστου του.</li><li>Ενημερώνεται από τον προϊστάμενό του για τυχόν αλλαγές στο ημερήσιο πρόγραμμα.</li><li>Δουλεύει βάσει των συνταγών που έχει παραλάβει από τον Executive Chef τον Chef Κεντρικής κουζίνας και δίνει μεγάλη προσοχή στη σωστή διαχείριση των πρώτων υλών ή των επιστροφών.</li><li>Μοιράζει την εργασία στους υφιστάμενούς του και ελέγχει ώστε να γίνονται οι εργασίες σωστά και εμπρόθεσμα.</li><li>Για τυχόν ελλείψεις Α΄ υλών στην αποθήκη ενημερώνει τον Executive Chef και τον Chef Κεντρικής κουζίνας.</li><li>Δεν κάνει αλλαγές στη χρήση των υλικών χωρίς τη συγκατάθεση του Chef Κεντρικής κουζίνας.</li><li>Φροντίζει για την καθαριότητα ψυγείων, μηχανημάτων, χώρου του πόστου του και την σωστή χρήση εξοπλισμού.</li><li>Είναι υπεύθυνος για την καθημερινή καθαριότητα &amp; απολύμανση της κουζίνας γενικά και των χώρων που περιβάλουν την κουζίνα.</li><li>Για τυχόν βλάβες ενημερώνει τον Chef Κεντρικής κουζίνας.</li><li>Ελέγχει τα ψυγεία και τους θαλάμους του τμήματός του, ώστε οι επιστροφές να συντηρούνται με σωστό τρόπο &amp; βάση των κανόνων υγιεινής.</li><li>Αναφέρει οτιδήποτε κατεστραμμένο βρεθεί στα ψυγεία του τμήματός του, ώστε να βγει φθορά και να μην χρησιμοποιηθεί.</li><li>Είναι γενικά υπεύθυνος για την παρασκευή εδεσμάτων της βάρδιας στο πόστο του (και για το βραδινό service, αν είναι στη βάρδια του).</li><li>Προσέχει την στολή του &amp; φοράει πάντα την κονκάρδα του.</li><li>Λειτουργεί με επαγγελματισμό &amp; συνέπεια διατηρώντας πάντα την ομαλή λειτουργία του πόστου του.</li></ul>ΑΠΑΙΤΟΥΜΕΝΑ ΠΡΟΣΟΝΤΑ :<ul><li>Πτυχίο Ανώτερης σχολής Τουριστικών Επαγγελμάτων, εσωτερικού ή εξωτερικού</li><li>Εμπειρία τουλάχιστον 2 ετών σε παρόμοια θέση</li><li>Ικανότητα επικοινωνίας και συνεργασίας με όλα τα τμήματα του ξενοδοχείου και με συνεργάτες( ανάπτυξη ομαδικής εργασίας)</li><li>Δυναμική και ευχάριστη προσωπικότητα</li><li>Γρήγοροι ρυθμοί εργασίας</li></ul>ΠΡΟΑΙΡΕΤΙΚΑ ΠΡΟΣΟΝΤΑ:<ul><li>Γνώση ξένων γλωσσών ( γραπτώς &amp; προφορικώς)</li><li>Χρήση Μηχανημάτων</li><li>Χρήση Συστήματος Pos</li></ul>Apply now

Α’ Μάγειρας Κεντρικής Κουζίνας

At H Hotels Collection, we are currently looking for a dynamic and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing all front office personnel and ensuring the efficient execution of daily operations. The Front Office Manager will lead and coordinate the activities of the front desk, guest relations, and telephone services, with a strong focus on meeting our guests expectations.What You’ll Be Responsible For:<ul><li>Ensuring the seamless operation of the Front Office Department.</li><li>Overseeing daily front desk activities, maintaining high standards of service and meeting guest expectations.</li><li>Leading and supervising the reception team, providing ongoing feedback to enhance service quality.</li><li>Ensuring full compliance with H Hotels Collection procedures and protocols at the front desk.</li><li>Engaging with guests to deliver exceptional service and uphold product excellence.</li><li>Handling and resolving any issues or challenges that may arise efficiently.</li><li>Coordinating with Reservations and Housekeeping to meet daily operational needs.</li><li>Fostering a culture of trust, respect, and collaboration among team members.</li><li>Building strong interdepartmental relationships and promoting teamwork.</li><li>Motivating and training staff to meet performance goals in both quality and productivity.</li></ul>What We’re Looking For:<ul><li>Bachelor’s degree in hospitality management or a related field.</li><li>Minimum of 2 years’ experience in a similar role within a 5-star hotel environment.</li><li>Solid understanding of hotel standards and procedures, including ISO 9001, 14001, and 22000 implementations.</li><li>Proficiency in PMS software, ideally Opera or similar reservation management systems.</li><li>Strong command of MS Office, particularly Excel and Word.</li><li>Excellent verbal and written communication skills in English; additional languages are an asset.</li><li>A customer-focused mindset with a passion for service excellence.</li><li>Proven ability to organize, coordinate, and lead teams in a fast-paced environment.</li><li>Outstanding interpersonal and communication skills to engage effectively with guests, staff, and departments.</li><li>Demonstrated leadership capabilities and a collaborative spirit.</li><li>Problem-solving skills to address guest concerns and team-related issues.</li></ul>Why Join Us:<ul><li>Competitive salary and career growth opportunities within a rapidly expanding hospitality group.</li><li>Accommodation and meals will be provided, if necessary.</li><li>Ongoing training aligned with our company’s standards and development goals.</li><li>A supportive work environment that values its people, the planet, and the local community.</li></ul>&nbsp;&nbsp;All applications and submitted information will be treated with strict confidentiality.

Front Office Manager

Key Responsibilities: The ideal candidate will be responsible for the smooth operation of the hotel, ensuring seamless customer service, problem-solving, and coordinating all hotel departments.Required Qualifications:<ul><li>Degree in Tourism Studies from a recognized institution (Greece or abroad).</li><li>5 years of experience in a similar position.</li><li>Excellent command of the English language and a second foreign language.</li><li>Advanced computer skills, including MS Office, and knowledge of PMS systems.</li><li>Strong knowledge and application of hygiene and food safety policies and procedures, including HACCP principles.</li><li>Very good knowledge of the hotel market and legislation.</li><li>Experience in business management (organization skills, human resource management, communication, negotiation, financial management, procurement, facility management, and designing new services/products aimed at increasing sales).</li><li>Experience in hotel pre-opening, staff training, and procedure implementation.</li><li>Experience in managing and utilizing Conference and Multifunctional spaces.</li></ul>Required Skills:<ul><li>Ability to adapt to the hotel’s operational standards and ways of working.</li><li>Attention to detail and methodical approach.</li><li>Ability to manage customer complaints.</li><li>Team spirit, cooperation, and adaptability under pressure.</li><li>Willingness to collaborate, positive attitude, and excellent communication skills.</li></ul>The Company Offers:<ul><li>Excellent working environment.</li><li>Year-round employment (preference will be given to permanent residents of Santorini).</li><li>Competitive salary package based on qualifications.</li><li>Continuous training and opportunities for professional growth.</li></ul>

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

As a Front Office Agent you will…<ul><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Upselling&nbsp;and organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

As a Front Office Manager you will…<ul><li>Manage the daily operations of the Front Office department, ensuring exceptional guest service is delivered</li><li>Monitor and manage room inventory, availability, and rates to maximize revenue</li><li>Ensure all front desk procedures are followed, including guest check-in and check-out, billing, and room assignments</li><li>Handle guest complaints and resolve any issues to ensure guest satisfaction</li><li>Maintain a positive working relationship with other hotel departments to ensure teamwork and efficient operations</li><li>Ensure appropriate training for all team members, prepare work schedules, and compile feedback reports accordingly</li><li>Hold monthly department meetings keeping staff informed of all activities in the hotel, reinforcing employee standards and promoting a strong team atmosphere and culture</li><li>Remain current in all updates with regards to new procedures and training</li><li>Be aware and able to enforce all health and safety procedures</li></ul>Entry Requirements:<ul><li>Bachelor's degree in Hospitality Management or related field</li><li>Proven, at least, 3 years experience in a similar role within the luxury hospitality industry</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Knowledge of hotel systems such as PMS, POS, and CRM</li><li>Excellent leadership, communication, and customer service skills</li><li>Strong organizational and problem-solving abilities</li><li>Strong customer service orientation</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Guest Arrival Management: Handle guests’ arrivals, including pick-up requests, luggage assistance, and transportation to the hotel.Flight Coordination: Be present at scheduled flight landings to assist incoming guests with baggage clearance and guide them to transport facilities.VIP &amp; VVIP Service: Ensure VIP and VVIP guests are welcomed professionally, with seamless transportation arrangements.Guest Assistance &amp; Information: Provide information on hotel facilities and assist guests with car transfers or official car rentals when needed.Airport Liaison: Maintain strong relationships with airport personnel, including airline employees, immigration, and customs officers, to facilitate smooth guest services.Qualifications &amp; ExperienceExperience in guest services, front office, or airport operations, preferably in hospitality or travel.Excellent communication, interpersonal, and problem-solving skills.Professional and guest-focused demeanor with the ability to work under pressure.Knowledge of airport procedures, airline protocols, and transfer logistics.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Airport Representative Kos 

Assist the Receiving Officer in receiving all goods at the resort. To be able to do both random and thorough check of all goods received in compliance with Goods Safety Handling and to check all aspect related including quantity of the goods received, expiry date and any amount excess or short and to put aside all the goods which are not up to the hygiene standard of the resort (to be reported to Receiving Officer for follow up). Effectively communicate with Purchasing, Cost Control, Senior Storekeeper and other Department and Section Heads.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To check daily all Purchase Orders and Market List and ensure that items to receive this day are received with accordance to the Resorts standards.</li><li>To check the invoice with the price agreed to, and if any discrepancies refer back to Purchasing Department immediately.</li><li>To check the Boat Dispatch note is in accordance with the Invoice.</li><li>To check the goods are kept the correct places while transporting by the boats if not immediately inform Purchasing Department (Items to be kept as chilled should be in the cool room)</li><li>Items damaged while transporting should be inform to Director, Procurement for further investigation &amp; record them.</li><li>To maintain the file of Purchase Orders against GRN numbers received daily basis.&nbsp;</li><li>Not amend any approved Purchase Orders or Invoices without the consent of the Cost Controller, Director, Procurement and Director, Finance.</li><li>To prepare a non-received items list from Market List &amp; distribute to Executive Chef &amp; Purchasing.&nbsp;</li><li>To prepare and distribute copies of the daily Receiving Report to relevant departments.</li><li>Communicate effectively and keep the expected date of arrival of goods ordered to the Resort (not to Male’).</li><li>Prepare the list of pending documents need to complete the GRN posting &amp; inform Purchasing Department to follow up.</li><li>Completed receiving batch (approved Purchase Order, Invoice / Delivery Note/ Good Received without Invoice with signatures &amp; signed GRN) hand over to cost control office daily.</li><li>To prepare weekly/monthly receiving status report with all received items and of all open orders.</li><li>Maintain full confidentiality over Resort Financial status.</li><li>Maintain high spirit among the Finance Department staff as well as other resort staff.</li><li>Responsible for proper filing system in the Receiving Department.</li><li>To assist the Manager, Cost Control for Inventory taking, if needed.</li><li>To work multi task jobs in the Finance section.</li><li>Use creative and positive thinking. Throw new ideas for constant improvement of the Receiving system including internal controls.</li><li>To assist the Director, Finance with whatever information relating to Receiving Department work&nbsp;</li><li>Be prepared to do any other work within the department in order to assist other areas or in the event of other staff on emergency leave or when requested by Director, Procurement and Director, Finance.&nbsp;</li><li>Ensure that Receiving &amp; Store areas are clean all the time.&nbsp;</li><li>To perform any additional duties and/or special projects as requested by Director, Procurement and Director, Finance.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements &nbsp;<ul><li>Communication skills, interpersonal skills&nbsp;</li><li>1 year experience on the same task</li></ul>

Clerk, Receiving (11591)

A Guest Relations Agents needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Guest Relations Office engaging in all related tasks and procedures</li><li>Respond to special requests from guests and follow up to ensure that their needs have been met successfully</li><li>Listen to and address possible complaints effectively</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Knowledge of hotel management software (Protel) is an advantage.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Guest Relations Agent

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Rooms Division Manager (17790)

Αναζητούμε δυναμικά και φιλόξενα άτομα για να ενισχύσουν την ομάδα της Υποδοχής και των Δημοσίων Σχέσεων στις ακόλουθες θέσεις:Υποδοχή🔹&nbsp;Front Office Manager🔹&nbsp;Receptionist🔹&nbsp;Night AuditorGuest Relations🔹&nbsp;Guest Relations AgentΑπαραίτητα προσόντα:✔️ Εξαιρετικές επικοινωνιακές δεξιότητες✔️ Ικανότητα διαχείρισης πολλαπλών εργασιών &amp; προτεραιοτήτων✔️ Άριστη γνώση ελληνικών &amp; αγγλικών (η γνώση επιπλέον γλωσσών θα εκτιμηθεί)✔️ Ικανότητα επίλυσης προβλημάτων &amp; διαχείρισης παραπόνων✔️ Ομαδικό πνεύμα &amp; επαγγελματική παρουσία✔️ Εμπειρία σε ξενοδοχειακά προγράμματα (θα εκτιμηθεί)✔️ Προϋπηρεσία σε αντίστοιχη θέση (θα εκτιμηθεί)Αν έχετε πάθος για τη φιλοξενία και αγαπάτε την εξυπηρέτηση πελατών, θα χαρούμε να σας γνωρίσουμε!____________________________________We are looking for dynamic and welcoming individuals to strengthen our Front Office and Guest Relations team in the following positions:Reception🔹&nbsp;Front Office Manager🔹&nbsp;Receptionist🔹&nbsp;Night AuditorGuest Relations🔹&nbsp;Guest Relations AgentRequired Qualifications:✔️ Excellent communication skills✔️ Ability to multitask and prioritize duties✔️ Fluency in Greek &amp; English (knowledge of additional languages will be a plus)✔️ Strong problem-solving skills &amp; complaint management abilities✔️ Team spirit &amp; professional appearance✔️ Experience with hotel management software (preferred)✔️ Previous experience in a similar role (preferred)If you have a passion for hospitality and exceptional customer service skills, we would love to meet you! ✨

Υποδοχή / Reception - Δημόσιες Σχέσεις / Guest Relations

Στην&nbsp;ΙΚΕΑ,&nbsp;μοιραζόμαστε κοινές αξίες και μια μοναδική εταιρική κουλτούρα. Εργαζόμαστε με αφοσίωση και προσήλωση στην ποιότητα, διατηρώντας πάντα μία ανθρώπινη προσέγγιση. Δημιουργούμε ένα υποστηρικτικό περιβάλλον, εστιάζοντας στη βελτίωση της καθημερινότητας των πελατών, των συναδέλφων και της κοινωνίας.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; Για τo κατάστημα&nbsp;ΙΚΕΑ&nbsp;στην&nbsp;Ρόδο,&nbsp;αναζητούμε&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Communication &amp; Interior Design Advisor&nbsp;&nbsp;Αναφερόμενος/η στoν&nbsp;Shop Manager,&nbsp;οι κύριες αρμοδιότητές σoυ είναι :<ul><li>Διασφαλίζεις τον σχεδιασμό υψηλού επίπεδου χώρων σύμφωνα με τις ανάγκες και προδιαγραφές του πελάτη</li><li>Εφαρμόζεις τις τεχνικές της εταιρίας μας εξασφαλίζοντας ασφαλείς και λειτουργικές λύσεις για τον πελάτη</li><li>Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη και πετυχαίνεις τον στόχο πωλήσεων</li><li>Συμβουλεύεσαι και ακολουθείς τα εγχειρίδια της ΙΚΕΑ για κάθε ενέργεια που αφορά το κομμάτι του&nbsp;Communication &amp; Interior design</li><li>Υποστηρίζεις το σχέδιο δράσης του καταστήματος και του εμπορικού ημερολογίου</li><li>Δεσμεύεσαι προσωπικά για την διεκπεραίωση όλων των εργασιών που σου ανατίθενται με υπευθυνότητα, εντός των ορισμένων χρονοδιαγραμμάτων και σύμφωνα με τις ρουτίνες της εταιρίας</li></ul>&nbsp;Απαραίτητα προσόντα:<ul><li>Πτυχίο κατά προτίμηση στο χώρο του σχεδιασμού, εσωτερική διακόσμησης και αρχιτεκτονικής</li><li>Γνώση και εμπειρία σε AutoCAD 2D/3D &amp; σχεδιαστικά Προγράμματα (Sketchup)</li><li>Πολύ καλή επικοινωνία και δημιουργία σχέσεων εμπιστοσύνης με τον πελάτη</li><li>Διάθεση εύρεσης πρακτικών λύσεων στους προβληματισμούς και τις ανάγκες διαφορετικών πελατών</li><li>Ικανότητα εργασίας υπό πίεση και αυστηρές προθεσμίες (προτεραιοποίηση εργασιών)</li><li>Αποτελεσματική συνεργασία με συναδέλφους και προϊσταμένους</li><li>Δημιουργική σκέψη που να υποστηρίζεται από εμπορική ικανότητα και αισθητική</li><li>Γνώση MS Office/ Outlook</li><li>Καλή γνώση Αγγλικής γλώσσας</li></ul>&nbsp;Επιθυμητά Προσόντα:<ul><li>Κατά προτίμηση 6 μήνες έως 1 χρόνο εμπειρία σε Merchandising</li><li>Γνώση και εμπειρία σε Revit</li></ul>&nbsp;Τι Προσφέρουμε:Στην&nbsp;ΙΚΕΑ,&nbsp;πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας.💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές🩺&nbsp;Υγεία &amp; Ευεξία:&nbsp;Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα.&nbsp;Οι Άνθρωποι που Αναζητούμε:✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις.✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες.✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση.✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά.✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο.&nbsp;Ας Κάνουμε Μαζί τη Διαφορά!Γίνε μέλος της οικογένειας&nbsp;ΙΚΕΑ!&nbsp;Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Communication & Interior Design Advisor

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Kos 

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

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