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We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents</li><li>Organization of workshops with clients</li><li>Requirements gathering, analysis and translation of business requirements into functional modules</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration</li><li>Collaboration with the development team throughout development phase</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors</li><li>Work in an agile environment</li><li>Overview of the full product lifecycle</li><li>Collaboration with the quality assurance team</li><li>Collaboration with the support team</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree</li><li>Experience of at least 2 years in Business analysis of complex IT systems</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus</li><li>Hands on experience on RDBMS (SQL server) and T-SQL</li><li>Experience in the Banking sector is advantageous</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

IT Business Analyst

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a CRM Functional Consultant, you’ll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.🟩Your Mission<ul><li>Client Interaction &amp; Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.</li><li>Configuration &amp; Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.</li><li>Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.</li><li>System Testing &amp; Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.</li><li>Training &amp; Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.</li><li>Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>3+ years of experience with CRM (Sales, Customer Service, or other modules).</li><li>Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.</li><li>Proven experience in gathering client requirements and translating them into effective CRM solutions.</li><li>Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.</li><li>Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.</li></ul>🌟A great asset<ul><li>Prior experience in implementing Microsoft Dynamics D365 CRM.</li><li>Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).</li><li>Valid Microsoft certifications – advantage.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens).🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

CRM Functional Consultant (Microsoft Dynamics 365)

<h2></h2>At Kotsovolos, we believe in your uniqueness and everything you have to offer!Here, you create your own current! 📈&nbsp;Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units 🎯&nbsp;Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Design and develop software systems to predict and measure outcomes and design consequences&nbsp;</li><li>Coordinate activities with other developers to ensure that integration projects are completed on time&nbsp;</li><li>Work with customers or departments on technical issues including software system design and maintenance&nbsp;</li><li>Work with project managers to obtain information on limitations or capabilities&nbsp;</li><li>Direct system testing and validation procedures</li></ul>&nbsp;🚀 As an ideal fit, you should have&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>2-3 years of proven experience with Java / Java EE</li><li>Experience working in a customer-centric organization, driving technology initiatives and transformation&nbsp;</li><li>Familiarity with Agile Development Methodologies will considered as a plus</li><li>Interpersonal skills along with the ability to work in a team&nbsp;</li><li>Experience working effectively with third-party suppliers&nbsp;</li><li>Participation in the entire programming lifecycle as a backend&nbsp;developer&nbsp;</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools&nbsp;</li><li>Career development and growth opportunities&nbsp;</li><li>Competitive bonus scheme, performance-based&nbsp;</li><li>Group health/medical insurance package&nbsp;</li><li>Hybrid working model&nbsp;</li><li>Internal wellbeing initiatives&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.&nbsp;

Java Developer

We are seeking a Digital &amp; Hybrid Sales Program Associate to join the Digital &amp; Hybrid Sales team within Group Digital Banking, supporting the acceleration of digital and hybrid sales performance and the growth of digital adoption across all customer touchpoints.The role contributes to increasing digital sales conversion, expanding the base of digitally active customers, and strengthening ongoing customer engagement, working closely with Digital teams, Business Units, and Marketing to design and execute customer‑centric initiatives across digital and phygital journeys (e.g. mobile app, eBanking, website, assisted and video banking).&nbsp;Your key responsibilities will be:<ul><li>Contribute to the definition and execution of the annual Digital &amp; Hybrid Sales and Digital Adoption plan, in close cooperation with relevant Business Units.</li><li>Coordinate and support the execution of the Digital &amp; Hybrid Sales program across all digital and phygital touchpoints, ensuring consistent and effective delivery.</li><li>Monitor and analyze digital sales, adoption, and engagement KPIs (e.g. conversions, active users, funnel performance), identifying trends, insights, and optimization opportunities.</li><li>Drive initiatives to increase new digitally active customers and enhance customer engagement across digital channels, with a focus on activation and usage uplift.</li><li>Optimize end‑to‑end digital sales funnels and customer journeys, identifying drop‑offs and improving conversion and activation rates across journeys.</li><li>Design and execute digital campaigns, propositions, and promotions, contribute to customer‑centric offers for targeted segments, and support journey improvement through market and competition analysis.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have at least 4 years of experience in digital transformation, digital commercialization, e‑commerce, business development, or customer value management for digital products or services.</li><li>Hold a Bachelor’s degree, ideally complemented by an MBA or postgraduate qualification in a relevant field.</li><li>Bring hands‑on experience in commercialization and go‑to‑market strategies for digital products or services.</li><li>Are familiar with Agile ways of working, UX/UI principles, and customer journey design.</li><li>Have a solid understanding of digital marketing, e‑commerce, or financial services, with banking or insurance experience considered a plus.</li><li>Have excellent command of English and Greek (both in writing and verbally).</li><li>Have demonstrate strong analytical, communication and collaboration skills with a proactive, results‑driven mindset.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Digital & Hybrid Sales Program Associate

Manage and initiate continuous operation improvements to verify and improve operational effectiveness of ERP services.Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor ERP applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 4+ years of professional experience in a relevant role&nbsp; • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with SAP applications with knowledge in SAP SD, MM or FI modules. • &nbsp; &nbsp;Significant understanding of the accounting, logistics and integrated functionality of SAP • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills • &nbsp; &nbsp;Experience with SAP Rise will be considered a plus • &nbsp; &nbsp;Good understanding of live monitoring tools (eg Splunk, Dynatrace) • &nbsp; &nbsp;ITIL Certification is preferred • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Sr. ERP Support Engineer

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

To meet our current corporate needs, we would like to bring to our team a Senior Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>Lead the engineering, design, and implementation of advanced security measures for the protection of systems, networks, applications, and information assets.</li></ul><ul><li>Implementation and Administration of Cyber Security Platforms (e.g., EDR, WAF, PAM, email security) including optimization, and vendor management.</li></ul><ul><li>Deployment and Administration of SIEM platforms, including development of detection use cases, correlation rules, dashboards and reports.</li></ul><ul><li>Threat detection, investigation, and incident response, ensuring timely containment, root cause analysis, and lessons learned.</li></ul><ul><li>Oversight and participation in vulnerability management programs, including infrastructure, application, and cloud environments; define remediation priorities and track closure with system owners.</li></ul><ul><li>Coordinate and guide penetration testing engagements, report and communicate findings to development teams and system owners.</li></ul><ul><li>Mentor and support colleagues and collaborate cross-functionally with IT, DevOps, and business teams.</li></ul>&nbsp;Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>&nbsp;&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.</li><li>&nbsp;&nbsp;&nbsp; Proven working experience of 5+ years in the cyber security domain.</li><li>&nbsp;&nbsp;&nbsp; Deep expertise and hands-on experience with security technologies (EDR, SIEM, WAF, PAM, CASB, vulnerability management).</li><li>&nbsp;&nbsp;&nbsp; Strong experience with security architecture design, and cloud security.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Deep expertise in cyber security incident handling.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Recognized Cyber Security Certifications strongly preferred (OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1)</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Completed military obligations for male candidates</li></ul>On the personal side:&nbsp;<ul><li>Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.</li></ul><ul><li>Excellent analytical and problem-solving skills, with a proven ability to assess risks, identify root causes, and drive effective solutions.</li><li>Quality-driven mindset with a focus on continuous improvement, innovation, and adoption of industry best practices.</li><li>Proactive and self-motivated, with the ability to take ownership and drive initiatives independently.</li><li>Strong communication and interpersonal skills, capable of building trust and influencing stakeholders across technical and business teams.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cyber Security Engineer

The Product Owner will form part of the product management team working with our industry-leading gaming products and platforms. Following the guidance and direction of the Product Manager, you will take ownership of specific parts of the product offering and key initiatives on the product roadmap. You will work closely with engineering teams, product designers, data analysts, and stakeholders to continuously improve our products and the user experience.A taster of what you will be involved with<ul><li>Produce detailed product specifications in the form of user stories with detailed acceptance criteria, complemented by descriptive aids such as wireframes and flowcharts where necessary, to ensure the development teams have all required information to deliver the desired outcome.</li><li>Lead the product discovery process for assigned initiatives (including hypothesis generation, requirements gathering, design, and scoping) in collaboration with the product manager, product designers, data analysts, and engineers.</li><li>Assist the product manager in ensuring that the product development backlog is properly organised, prioritised, and kept up-to-date.</li><li>Contribute to the product vision, and champion this vision with stakeholders and the engineering teams.</li><li>Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviours and/or product performance.</li><li>Provide the necessary product support to the development teams as may be required to aid their delivery.</li><li>Work with other parts of the organisation as and when necessary to ensure the expected outcomes are achieved and are measured.</li><li>Communicate product releases and the status of ongoing product development to the wider organisation.</li><li>Hold effective demos and trainings with stakeholders for new product concepts and releases as and when required.</li><li>Ensure that relevant product documentation and wikis are well maintained.</li><li>Perform user acceptance testing of new product releases (or ensure coordination of).</li><li>Continuously review the live product to identify areas for improvement and any deviations from the expected experience.</li><li>Assist and support the Product Manager in any matters as may be delegated from time to time.</li><li>Learn the market &amp; customer needs through data and customer feedback.</li><li>Assist and drive the team to follow Agile principles best practices.</li></ul>What we are looking for:<ul><li>A relevant academic degree or qualifications; preferably technology and/or business related.</li><li>At least 2 years of experience working in a similar role.</li><li>Prior experience in the gaming industry will be considered a plus.</li><li>Excellent communication skills in English, both verbally and in writing.</li><li>Experience working with agile and remote development teams.</li><li>Comfortable and confident working with both the technical and commercial sides of an organisation.</li><li>Strong problem-solving skills, with the ability to break down complex problems into solvable and easily understandable parts.</li><li>Excellent decision-making skills, with the ability to logically measure risk against potential gain.</li><li>A team player capable of building positive working relationships across the company.</li><li>A keen eye for detail and a user-centric mindset.</li></ul>What we offerMuch like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Product Owner

We are seeking a strategic and execution‑driven senior professional to lead and scale the Bank’s Conversational Banking and Digital Automation capabilities across customer‑facing digital channels and internal Digital Banking operations. Reporting directly to the Group Chief Digital Officer, the role owns the design, delivery, and continuous optimization of AI‑powered conversational experiences and automated processes, shaping the Bank’s digital customer interaction model while improving service efficiency, customer experience, and measurable business impact.&nbsp;Your key responsibilities will be:<ul><li>Define and evolve the Bank’s Conversational Banking strategy across all customer segments and digital channels, mapping the end‑to‑end conversational ecosystem, prioritizing high‑impact use cases, and driving adoption of self‑service and conversational journeys.</li><li>Own the business objectives and performance of conversational agents across sales, servicing, onboarding, and support, defining success criteria and tracking KPIs such as containment rate, conversion, cost‑to‑serve reduction, and customer satisfaction.</li><li>Design end‑to‑end conversational journeys and experiences, defining functional and technical requirements (data sources, APIs, business rules, escalation flows) and establishing standards for conversational UX, tone of voice, and accessibility in close collaboration with Digital and GenAI teams.</li><li>Act as product owner for Conversational Banking initiatives, owning the roadmap and backlog, participating in sprint and release planning, overseeing delivery governance, and ensuring timely, high‑quality releases through structured sign‑off and milestone tracking.</li><li>Lead cross‑functional coordination and AI governance across Product, IT, Data/GenAI, UX, Compliance, and external partners, ensuring alignment with enterprise AI strategy, architecture, Responsible AI principles, and decision‑making frameworks.</li><li>Drive Digital Automation initiatives across Digital Banking functions by identifying high‑volume, low‑value processes suitable for automation, leading implementation teams, overseeing deployment, monitoring performance, and ensuring measurable value realization and ROI through consistent reporting.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 10+ years of experience in Digital Banking, Digital Product Development &amp; Management, Digital Automation, AI, or Customer Experience roles.</li><li>Demonstrate a proven track record in delivering large‑scale digital and/or AI‑driven transformation initiatives with measurable business impact.</li><li>Have strong understanding of conversational AI principles, relevant technologies, digital customer journeys, and user experience design.</li><li>Bring hands‑on experience with automation initiatives leveraging multiple technologies (e.g. GenAI, RPA, workflow automation).</li><li>Are able to operate effectively at both strategic and execution level, balancing vision with disciplined delivery.</li><li>Possess strong stakeholder management, cross‑functional leadership, and communication skills, supported by a data‑driven mindset and focus on outcomes.</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited Udemy Learning, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

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Head of Conversational Banking & Digital Automation

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

As Site Reliability Engineering Chapter Lead, you will own the development of SRE capabilities, building and growing a strong SRE community and ensuring consistent practices across teams and platforms. You will lead through coaching rather than line management, focusing on knowledge sharing and continuous improvement, while setting clear chapter principles that support strong reliability, observability, automation, and smooth operations for Vodafone’s critical services.&nbsp;More Specifically you will:&nbsp;<ul><li>Guide and grow a community of SRE experts working within cross‑functional teams&nbsp;</li><li>Act as Chapter Product Owner for SRE practices, tooling, and skills development&nbsp;</li><li>Allocate SRE resources across teams based on seniority, priority, and business criticality&nbsp;</li><li>Organize chapter rituals to nurture best practices, knowledge sharing, and innovation in reliability engineering&nbsp;</li><li>Act as a servant leader, supporting organisational maturity and readiness rather than controlling delivery&nbsp;</li><li>Define, maintain, and harmonize SRE chapter principles and standards across the organization&nbsp;</li><li>Mentor and coach SREs, enabling growth in both technical depth and breadth&nbsp;</li><li>Promote and embed SRE principles such as SLIs/SLOs, error budgets, automation first mindset, and blameless postmortems&nbsp;</li><li>Ensure technical integrity and quality consistency across the full-service lifecycle (design, build, deploy, operate)&nbsp;</li><li>Drive continuous improvement of monitoring, alerting, observability, and incident/problem management practices&nbsp;</li><li>Act as key contributor during major incidents, ensuring learning, root cause analysis, and sustainable remediation&nbsp;</li><li>Identify, standardize, and improve operations and reliability processes across organizations, increasing efficiency and resilience&nbsp;</li></ul>Who you are<ul><li>Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>5+ years of experience in Site Reliability Engineering, IT Operations, DevOps, or similar roles&nbsp;</li><li>2–3+ years of experience coaching, mentoring, or leading technical communities or teams&nbsp;</li><li>Strong hands-on background in cloud platforms (e.g. AWS, GCP, Azure, OCI) and large‑scale systems&nbsp;</li><li>Proven expertise in monitoring, logging, and observability tools (e.g. Prometheus, Grafana, ELK stack)&nbsp;</li><li>Strong experience with CI/CD pipelines, automation, scripting (Python, Bash), and Infrastructure as Code (Terraform, Ansible)&nbsp;</li><li>Solid understanding of containerization and orchestration (Docker, Kubernetes)&nbsp;</li><li>Experience with incident &amp; problem management, root cause analysis, and service resiliency design&nbsp;</li><li>Passion for continuous learning, knowledge sharing, and capability building&nbsp;</li><li>Agile mindset, able to foster collaboration and continuous improvement across squads&nbsp;</li><li>Strong stakeholder management skills, acting as an enabler and trusted advisor across technical and business teams&nbsp;</li><li>Ability to bring external best practices, experiment, and drive innovation in SRE ways of working&nbsp;</li><li>Excellent written and verbal communication skills in Greek and English, with technical and nontechnical audiences&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

SRE Chapter Lead

We are seeking a&nbsp;Senior Data Software Engineer&nbsp;to join our Data &amp; Analytics team, focusing on utilizing cloud-native technologies in our Microsoft Azure environment.You will be pivotal in processing large volumes of financial data, innovating to enhance scalability, reduce processing latency, and increase processing transparency. The ideal candidate will be involved in every stage of the development lifecycle, from engineering robust solutions to collaborating with business partners and supporting operations.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Develop and maintain high-stability, performant solutions within the Microsoft Azure environment</li><li>Utilize Databricks, Azure DevOps, Delta Lake tables, and spark structured streaming in project implementations</li><li>Collaborate with business partners and IT experts to understand requirements and shape solutions</li><li>Participate in code reviews to ensure software quality</li><li>Ensure accurate and up-to-date documentation of processes and solutions</li><li>Support operations team in addressing complex problems</li><li>Improve and maintain data processing pipelines used in financial data analysis</li><li>Break down complex requirements into achievable tasks</li><li>Ensure solutions are effectively tested and aligned with business needs</li></ul>Requirements<ul><li>At least 3 years of experience in Data Software Engineering</li><li>Proven core Python software engineering skills, ideally in a finance data context</li><li>Proficiency in Apache Spark and familiarity with Delta Lake tables</li><li>Strong background in relational data models and SQL</li><li>Experience using automated testing to ensure software quality</li><li>Strong analytical skills with the ability to manage complexity</li><li>Self-driven and proactive in addressing issues and opportunities</li><li>Fluent in English with effective collaboration skills in both in-person and remote settings</li><li>Competency in working within a Cloud-native environment, specifically with Microsoft Azure technologies</li><li>Ability to work onsite approximately 3 days per week</li></ul>Nice to have<ul><li>Experience in Lakehouse architecture</li><li>Understanding of low latency processing mechanisms</li><li>Prior exposure to financial data processing systems</li></ul>We offer<ul><li>For you:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (additional benefit card from Edenred of 22€ per month (264€ per year)</li><li>Monthly transportation card for those located in Athens to use public transportation to visit the office and/or clients</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.

Senior Data Software Engineer

As a Card Business Data &amp; Planning Sr. Specialist, you will use advanced data analysis, reporting, and governance practices to generate actionable insights, ensure compliance, and enhance operational efficiency. You’ll directly support executive decision‑making and drive key strategic initiatives within the card acquiring sector.&nbsp;What your day to day will include:<ul><li>Managing timely, accurate and comprehensive regulatory reporting to the Central Bank, including Blue‑Book submissions, while ensuring full compliance with financial regulations</li><li>Preparing and presenting compelling data insights and strategic recommendations to upper Management, influencing key business decisions through effective data storytelling and analytical rigor</li><li>Analyzing complex business challenges and discrepancies across various services—particularly within acquiring processes—and identifying effective resolutions</li><li>Staying up to date with industry trends and best practices in business and data analysis, proposing relevant initiatives</li><li>Responding to ad‑hoc assignments related to the role’s scope, addressing business needs requiring flexibility, problem‑solving, and cross-functional collaboration</li><li>Identifying and resolving data discrepancies, supporting forecasting updates and budget performance tracking, and preparing business presentations and management reports</li><li>Collaborating with Operations, Finance, Commercial, and Data teams on data validation and insight generation</li></ul>&nbsp;What you’ ll bring:<ul><li>BSc in Business, Data Science, Economics, or related quantitative field</li><li>MSc or relevant certifications (e.g., Data Analytics, BI, Power BI, SQL, Python) considered a plus</li><li>Proven experience in data analysis, business intelligence, and regulatory reporting, ideally within financial services or other highly regulated environments</li><li>Strong proficiency in Power BI (dashboard design, DAX, data modeling) and familiarity with SQL querying; basic exposure to data governance platforms</li><li>Excellent analytical, conceptual, and business-thinking skills, with the ability to translate complex data into clear insights</li><li>Strong verbal and written communication abilities, capable of presenting technical findings to diverse audiences</li><li>Excellent command of MS Office (particularly Excel &amp; PowerPoint) and fluency in Greek and English</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Continuous learning with classroom/digital trainings by Allwyn Academy 🎓</li><li>Internal Career Opportunities 💼</li><li>Volunteering opportunities, including 2 extra days off to give back🌱</li><li>Well-Being activities 💪</li><li>Monthly food allowance 🍴</li><li>Exclusive employee discounts across a range of partners 🛍️</li></ul>

Business Planning Sr. Analyst (3927)

Intellectica is recruiting an AI Technical Architect on behalf of a leading technology services group headquartered in Athens, Greece, operating under a hybrid working model. The selected candidate will join a high-performing Data &amp; AI team and will play a pivotal role in designing, developing, and deploying cutting-edge AI solutions, contributing to transformative initiatives that enhance business performance, unlock new value streams, and drive innovation across diverse industries.Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the end-to-end architecture and delivery of scalable, enterprise-grade AI solutions, aligning technical design with business strategy, governance, and long-term innovation objectives, while advising clients on AI strategy, modernization roadmaps, and responsible AI adoption</li><li>Architecting and implementing end-to-end Generative and Agentic AI solutions; including agent orchestration, model selection, system integration, and agentic workflows (multi-agent systems, MCP integrations, A2A protocols) from discovery and design through deployment and scaling</li><li>Designing cloud-native AI and Machine Learning solutions across AWS, Azure, and GCP, ensuring performance, resilience, continuous improvement, and cost-efficient scalability</li><li>Collaborating with data engineering teams to design data platforms, vector databases, RAG architectures, feature stores, and knowledge retrieval systems</li><li>Driving the implementation of MLOps / LLMOps pipelines, enabling continuous delivery, monitoring, governance, and lifecycle management of AI models</li><li>Overseeing system integrations, including APIs, microservices, enterprise networks, and security frameworks</li><li>Ensuring secure and cost-optimized architectures through API gateway integration, token and context-window budgeting, and resource utilization planning</li><li>Providing architectural leadership in client workshops, technical assessments, and solution reviews</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or PhD will be considered an asset</li><li>Minimum of 5 years of experience in Cloud Architecture, with strong expertise in at least one major cloud provider (AWS, Azure, or GCP) and hybrid enterprise environments, applying secure integration patterns</li><li>Strong software engineering background with hands-on development in Python and/or Java, including API design, microservices, distributed systems, and Kubernetes-based container orchestration</li><li>Solid understanding of network architecture, security models, and enterprise system integrations within cloud-native environments</li><li>Strong experience with modern data platforms (data lakes, lakehouses, distributed storage, real-time pipelines) and Retrieval-Augmented Generation (RAG) architectures, including vector databases, embeddings, and semantic search</li><li>Proven track record in designing and delivering Generative and Agentic AI solutions, including LLM orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen, Vertex AI), multi-agent workflows, and advanced prompt engineering and model optimization techniques</li><li>Experience establishing and guiding MLOps / LLMOps practices, enabling model deployment, monitoring, versioning, governance, and lifecycle management using cloud-native or open-source tooling, alongside DevOps and CI/CD best practices</li><li>Exposure to AI governance, responsible AI principles, model risk management, and compliance frameworks</li><li>Cloud certifications (AWS, Azure, GCP) are considered an asset; prior consulting or client-facing experience is highly desirable</li><li>Fluency in Greek with professional-level English communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Hands-on engineering mindset with rapid prototyping capabilities and iterative solution development</li><li>Comfortable working within a global, highly collaborative team environment</li><li>Architectural thinking with the ability to design complex, distributed AI systems</li><li>Proactive, dependable, and results-driven professional mindset</li></ul>

AI Technical Architect

We are looking for a SAP FI Consultant to join our SAP team in Athens. The successful candidate will participate in the design, configuration, and implementation of SAP Financial Accounting solutions. This is an excellent opportunity for professionals with at least three years of SAP FI experience who want to further develop their expertise within a dynamic, client-focused environment.Main Responsibilities<ul><li>Support and contribute to SAP FI implementations, rollouts, and system enhancements.</li><li>Gather and analyze business requirements in collaboration with clients.</li><li>Configure and test SAP FI modules according to functional specifications.</li><li>Assist in user training, documentation, and post-implementation support.</li><li>Work closely with senior consultants and cross-functional teams to ensure successful project delivery.</li></ul>Requirements<ul><li>Bachelor’s degree in Finance, Accounting, Computer Science, or related field.</li><li>Minimum 3 years of experience in SAP FI configuration and support.</li><li>Understanding of core financial processes</li><li>Exposure to full-cycle implementations or system upgrades.</li><li>Strong analytical and communication skills.</li><li>Fluent in Greek and English languages</li></ul>Nice to have:<ul><li>Professional certifications (Project Management methodologies, ITIL, SAP certifications etc)</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Opportunity to develop your career and skills by joining complex and large projects</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Hybrid work&nbsp;model</li></ul>All applications will be treated with strict confidentiality

SAP FI Consultant

We are the 1st Hub for Developers! Our motto is “From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak with developers (only!) and tech (freak) experts! Job Summary We are looking for a technically skilled and detail-oriented Technical Writer to execute and operationalize the documentation framework, supporting the knowledge transfer ecosystem of our client.Our client is delivering advanced technology solutions for complex and mission-critical environments, is built on precision, structure, and technical excellence. To support their continued growth and innovation, they rely on structured knowledge capture and scalable documentation systems that ensure effective knowledge transfer across internal teams and external stakeholders.In this pivotal role, you will be responsible for creating, structuring, and maintaining high-quality, automation-ready documentation that serves as the single source of truth for their products and solutions. This includes architecting and maintaining structured content using advanced Microsoft Word capabilities, ensuring all materials follow rigid formatting controls, consistent terminology, and reusable content principles. Working under the strategic direction of the Training Lead, you will execute the defined standards and produce modular documentation that directly supports onboarding programs, client training, and certification paths.Your work will reinforce a documentation-first approach, ensuring that as our client evolves, their knowledge remains consistent, accessible, and scalable.Key Responsibilities<ul><li>Execute the documentation strategy, governance standards, and structural framework defined by the Training Lead, ensuring full alignment with organizational standards and knowledge transfer objectives.</li><li>Develop and maintain structured, modular, automation-ready documentation that serves as the single source of truth for product knowledge and training development.</li><li>Architect and manage advanced Microsoft Word “Smart Templates” leveraging structured Styles, Content Controls, Field Codes, dynamic image placeholders, and structured data population mechanisms (arrays/lists).</li><li>Produce clear, accurate, high-quality technical documentation (user manuals, configuration guides, product specifications) that translates complex concepts into structured and accessible content.</li><li>Ensure strict adherence to formatting controls, terminology governance, and reusable content principles, maintaining consistency across all documentation outputs.</li><li>Collaborate closely with cross-functional stakeholders (Engineering, Product Management and UX/UI) to gather, validate, and continuously update technical information.</li><li>Apply robust version control and documentation lifecycle management practices, ensuring traceability, accuracy, and controlled updates.</li><li>Conduct rigorous quality assurance, structural validation, and proofreading to maintain high standards of precision and operational excellence.</li></ul>QualificationsTechnical &amp; Automation Skills<ul><li>Minimum of 3 years of professional experience in Technical Writing, Documentation Engineering, or a related field within structured or technical environments.</li><li>Deep expertise in designing modular, automated documentation templates (experience with advanced MS Word automation like Smart Templates).</li><li>Proven ability to design structured, modular documentation systems aligned with governance frameworks.</li><li>Exceptional written and verbal communication skills in English, with strong experience translating complex technical concepts into clear, concise, and logically structured documentation for diverse audiences.</li><li>High attention to detail with demonstrated commitment to consistency in terminology, formatting, and documentation lifecycle management.</li><li>Familiarity with version control systems and documentation repositories.</li><li>Strong organizational skills and ability to operate effectively within defined processes and quality standards.</li><li>Collaborative mindset with the ability to work cross-functionally with technical teams (developers, product managers, UX/UI) and align documentation outputs with training and curriculum needs.</li></ul>Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:<ul><li>Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs.</li><li>Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success.</li><li>Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind.</li><li>Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey.</li><li>Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle.</li><li>Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.</li></ul>&nbsp;

Technical Writer

We are looking for a Business Analyst to join a transformative project aimed at modernizing and standardizing the IT and OT landscape of power production sites in Greece. This role focuses on digital transformation and seamless collaboration among stakeholders, requiring business trips within Greece. Please note that the flexibility to travel across Greece is required by the project/client.Responsibilities<ul><li>Provide support for the completion of the IT services rollout to production sites</li><li>Conduct a detailed analysis of current IT vs OT applications</li><li>Standardize the technology stack and solutions</li><li>Discover and support cloud migration and modernization of selected applications</li><li>Deliver on-site training for end users</li><li>Cooperate with stakeholders and vendors</li><li>Lead transformation initiatives for increased productivity improved security and cost optimization in a high-paced environment</li></ul>Requirements<ul><li>2+ years of experience in Business Analysis</li><li>Background in legacy system integration</li><li>Understanding of application migration and modernization concepts to the cloud</li><li>Capability to work under tight deadlines</li><li>Excellent client-centric approach</li><li>Flexibility to travel in Greece for discovery sessions</li><li>English proficiency at B2 level or higher</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Business Analyst

As a LOTOS Business Operations Specialist you will responsible for operating the LOTOS Gaming System applications, performing controls, and handling potential malfunctions or service failures according to established processes, in order to ensure the proper operation of all Games provided to Greece and Cyprus through LOTOS.&nbsp;What your day to day will include:<ul><li>Executing daily lottery system operations by operating multiple LOTOS applications</li><li>Monitoring and assessing LOTOS Gaming System performance according to operating standards</li><li>Enhancing data quality and operational processes by performing regular checks on data integrity and system reliability</li><li>Participating in projects for upgrading or remodeling the LOTOS gaming platform</li><li>Following up and cooperating with internal and external stakeholders to effectively manage issues in the LOTOS production environment</li><li>Executing UAT activities to support IT teams and vendors in implementing system improvements and modifications</li><li>Executing daily and draw management processes to support business operations and reconciliation controls</li><li>Monitoring ongoing business processes and established information security controls</li><li>Configuring LOTOS Gaming System parameters according to business needs and standards</li><li>Supporting contingency planning to ensure high availability of operations and responding to ad‑hoc assignments as required</li></ul>&nbsp;What you’ll bring:<ul><li>BSc in Information Technology or a related field</li><li>Hands-on experience in technical operations support, including gaming operations and procedures</li><li>Knowledge of IT service management / ticketing systems</li><li>Strong analytical, problem‑solving, communication, and interpersonal skills</li><li>Customer‑support orientation with strong attention to detail and ability to work under deadlines</li><li>Excellent command of English (oral and written) and proficient MS Office user</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;&nbsp;

Lotos Business Operations Specialist (3913)

We are searching for a Senior Delivery Manager to lead pre-sales and oversee the delivery of intricate, large-scale programs within the energy sector.This role is focused on driving modernization and digital transformation by implementing both commercial and enterprise software solutions. The ideal candidate will have substantial experience in delivery management, a history of managing multi-stream projects, and the ability to thrive in multi-vendor environments. The preferred location for this position is Athens or nearby areas.Responsibilities<ul><li>Supervise all phases of program delivery, ensuring alignment with strategic objectives, timelines, and financial targets</li><li>Direct pre-sales activities, including solution design, cost estimation, and direct client interaction</li><li>Cultivate and maintain strong relationships with stakeholders at all levels, including executive leadership, to ensure clear communication and alignment</li><li>Manage delivery governance, risk assessment, and escalation processes across multiple programs</li><li>Collaborate with third-party vendors to ensure seamless integration of external solutions</li><li>Lead digital transformation and modernization initiatives within the energy sector</li><li>Maintain high standards for project execution, monitor key performance indicators, and promote continuous improvement</li><li>Mentor and guide delivery teams, fostering a culture of accountability and excellence</li><li>Oversee financial aspects of programs, including budgeting, forecasting, and profit and loss management</li></ul>Requirements<ul><li>At least 10 years of progressive IT experience, with a minimum of 5 years in a senior delivery, program, or architecture leadership role</li><li>Participation in at least 8 major projects or experience launching 2 or more products or significant product features to market</li><li>Demonstrated ability to deliver large-scale, enterprise programs with multiple workstreams, teams of 40+ FTEs, and multi-year timelines</li><li>Proven leadership in complex programs within the energy sector, including Oil &amp; Gas, Renewable Energy, or Utilities</li><li>Strong background in pre-sales activities, including RFP/RFI management, solution development, estimation, and client presentations</li><li>Experience managing large, multi-vendor project environments</li><li>In-depth knowledge of project management methodologies such as PMI, PRINCE2, and Agile frameworks</li><li>Advanced stakeholder management skills, especially with executive-level engagement</li><li>Educational background in mechanical, electrical, or industrial engineering is highly valued</li><li>Fluency in Greek at B2+ level</li><li>Excellent written and spoken English at C1 business level, with strong presentation skills</li></ul>Nice to have<ul><li>Certifications in product management or delivery management</li></ul>We offer/Benefits<ul><li>International projects with top brands</li><li>Work with global teams of highly skilled, diverse peers</li><li>Healthcare benefits</li><li>Employee financial programs</li><li>Paid time off and sick leave</li><li>Upskilling, reskilling and certification courses</li><li>Unlimited access to the LinkedIn Learning library and 22,000+ courses</li><li>Global career opportunities</li><li>Volunteer and community involvement opportunities</li><li>EPAM Employee Groups</li><li>Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn</li></ul>

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