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As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

We are looking for a passionate Sales Analyst to join our team, providing market and CRM insights and managing multiple information sources to deliver added-value information integral to the business.This is a customer support role with client-facing contact, requiring the ability to resolve a range of routine problems.Imperial Brands PLC 𝗛𝗲𝗹𝗹𝗮𝘀 is a 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝗧𝗼 𝗪𝗼𝗿𝗸® for the second time in a row. This prestigious recognition highlights I𝗺𝗽𝗲𝗿𝗶𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝘀 𝗛𝗲𝗹𝗹𝗮𝘀 commitment to creating a work environment that fosters employee well-being, trust, and innovation.&nbsp;&nbsp;Principal Accountabilities<ul><li>Deliver clear, documented sales insights using all available data sources.</li><li>Coordinate and support communication efforts with the Field Force to ensure operational alignment.</li><li>Monitor and develop wholesaler sales reporting, identifying trends and growth opportunities.</li><li>Analyze business and market trends, holding a high level of understanding business/market trends.</li><li>Drive the creation of new initiatives and automated reporting tools to streamline processes.</li><li>Provide support and guidance to junior team members, fostering development and knowledge sharing. Uphold company ethics, policies, and models Imperial's Values &amp; Behaviours.</li></ul>&nbsp;Skills and Experience Required<ul><li>Bachelor’s Degree with a focus on Business Administration, Statistics, Data Analytics, or relevant.</li><li>Professional experience in sales data analysis, preferably in the FMCG sector.</li><li>Proficiency in English (written and oral) and MS Office Skills, primarily Advanced Excel – [pivot tables, formulas] and PowerPoint.</li><li>Analytical, numerical, and commercial reasoning with the ability to translate data into business insights.</li><li>Excellent communication skills, willingness to take ownership and deliver on responsibilities with a self-organized approach.</li></ul>&nbsp;&nbsp;What We OfferIn return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and many extras including private Life Insurance and Health Care program, free light lunch and fuel allowance, hybrid/flexible working opportunities as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Sales Analyst - Hybrid

The Youth &amp; Ethnic Segments Manager is a senior leadership role responsible for owning Vodafone’s Youth and Ethnic segments as key growth drivers of the business. The role has full P&amp;L ownership and end-to-end responsibility for the Prepay business (including CU and international segments), as well as go-to-market ownership for postpay, fixed, and TV propositions targeting the youth segment. This position combines segment strategy, commercial ownership, and brand leadership, ensuring strong growth, engagement, and monetization across high-value customer segments.Key Accountabilities• &nbsp; &nbsp;Define and lead the Youth &amp; Ethnic segments strategy, strengthening Vodafone’s positioning with younger and international audiences. • &nbsp; &nbsp;Own and deliver the full Prepay P&amp;L (CU, TAZA and related propositions), driving revenue growth, base expansion and ARPU uplift through optimized pricing and commercial policies. • &nbsp; &nbsp;Lead end-to-end go-to-market for Prepay propositions and drive GTM for youth-focused postpay, fixed and TV products, ensuring consistent execution across all channels. • &nbsp; &nbsp;In partnership with the Vodafone Brand Team, shape brand positioning and communications for youth propositions, driving engagement via campaigns, partnerships and digital channels. • &nbsp; &nbsp;Drive acquisition, engagement, retention and lifecycle performance (recharges and usage), working cross-functionally with Base Growth, Digital, Retail, Finance and Product to improve customer value and profitability.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or segment management roles • &nbsp; &nbsp;Proven experience managing P&amp;L and delivering growth in competitive markets, with a track record of revenue, base and ARPU uplift. • &nbsp; &nbsp;Strong understanding of prepaid business dynamics and youth segments, including pricing, promotions and lifecycle management levers. • &nbsp; &nbsp;Experience in brand management and customer engagement strategies, building relevance through campaigns, partnerships and digital channels. • &nbsp; &nbsp;Highly analytical and data-driven, with strong leadership and stakeholder management skills and the ability to balance strategy with hands-on execution.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Youth & Ethnic Segments Manager

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Athens 

Είστε επαγγελματίας πωλήσεων με εμπειρία στον Ηλεκτρολογικό Εξοπλισμό και τον Επαγγελματικό Φωτισμό και θέλετε να εξελιχθείτε σε μια καταξιωμένη εταιρία με ισχυρή παρουσία στην αγορά; Αναζητούμε Technical Sales Manager – Electrical Equipment &amp; Professional Lighting για την ανάπτυξη τεχνικών λύσεων και έργων φωτισμού/ΗΜ.Αρμοδιότητες<ul><li>Ανάπτυξη και διαχείριση δικτύου B2B σε Ηλεκτρολόγους Μηχανικούς, Μελετητικά Γραφεία,Τεχνικές Εταιρίες, Τεχνικές Υπηρεσίες, Συμβούλους</li><li>Προώθηση λύσεων ηλεκτρολογικού εξοπλισμού και επαγγελματικού φωτισμού σε έργα</li><li>Σύνταξη τεχνικών &amp; οικονομικών προσφορών βάσει προδιαγραφών Η/Μ</li><li>Παρακολούθηση νέων έργων και συνεργασία με μελετητές για ένταξη προϊόντων</li><li>Σταθερή επικοινωνία με πελάτες &amp; συνεργάτες για ανάπτυξη μακροχρόνιων σχέσεων</li><li>Παρακολούθηση τάσεων αγοράς και ανταγωνισμού</li></ul>Εμπειρία &amp; γνώσεις<ul><li>Σπουδές σε Τεχνικό ή Οικονομικό κλάδο (ιδανικά ηλεκτρολογίας/αυτοματισμών)</li><li>Προϋπηρεσία σε B2B πωλήσεις ηλεκτρολογικού εξοπλισμού ή/και φωτισμού, απαραίτητη</li><li>Κατανόηση τεχνικών προδιαγραφών, Η/Μ αρχών &amp; μελετών φωτισμού</li><li>Ικανότητα σύνταξης τεχνικών προσφορών και ανάγνωσης σχεδίων</li><li>Άδεια οδήγησης &amp; δυνατότητα μετακινήσεων</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Άριστες επικοινωνιακές δεξιότητες και εξωστρέφεια</li><li>Οργανωτικότητα, συνέπεια και ικανότητα διαχείρισης πολλαπλών έργων</li><li>Πνεύμα συνεργασίας και ομαδικότητα</li><li>Ικανότητα εργασίας αυτόνομα και αυτοπαρακίνηση</li><li>Άδεια οδήγησης και δυνατότητα μετακινήσεων</li></ul>Παροχές<ul><li>Ανταγωνιστικός σταθερός μισθός, Bonus</li><li>Αυτοκίνητο, κινητό</li><li>Υβριδικό μοντέλο εργασίας</li><li>Extra παροχές σύμφωνα με το Πρόγραμμα Αμοιβών και Παροχών της εταιρίας</li><li>Άριστο περιβάλλον εργασίας</li><li>Προοπτικές επαγγελματικής εξέλιξης</li></ul>

Technical Sales Manager

Reporting to Marketing &amp; Communication Manager, the role oversees a team of two responsible in the areas of internal &amp; external communications and customer communications, as well as leads the relationship with the PR agency.Your day-to-day:Internal Communications:<ul><li>Own the internal communications strategy and editorial calendar (emails, newsletters, viva engage platform, intranet, Town Halls content), and work together with HR, IT, and business leaders to identify themes aiming to keep employees informed and engaged.</li><li>Lead content development, editing, and final approvals for internal communications.</li></ul>External Communications<ul><li>Media Relations: Build and manage relationships with journalists and media outlets.</li><li>Lead the publicity strategy and the content development (press releases, articles, interviews, etc.). Collaborate with different functions to create content that enhances the company’s presence and aligns with NN’s strategy.</li><li>Supervise the media coverage monitoring &amp; reporting and proactively address any issues or opportunities.</li><li>Prepare and support senior managers for appearances in the media, interviews, podcasts and other speaking opportunities.</li><li>Cooperate with Digital Marketing to identify themes for NN’s social media calendars and lead the LinkedIn calendar.</li></ul>Crisis Communications &amp; Issues Management<ul><li>Develop and maintain crisis communication plans, protocols, and escalation paths.</li><li>Lead internal and external communications during crisis situations.</li><li>Coordinate messaging with Legal, HR, Operations, and senior leadership.</li><li>Conduct post-crisis reviews and continuous improvement actions.</li></ul>Customer Communications<ul><li>Oversee all customer-facing communications across channels (website, email, service updates), ensuring that messaging is clear, consistent, and aligned with brand values.</li><li>Lead the development of NN’s loyalty program.</li></ul>Team Leadership &amp; Budget Management<ul><li>Lead, coach, and develop a team of two communications professionals.</li><li>Manage agency relationships, vendors, budgets, and timelines to ensure ROI.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.</li><li>7–10+ years of experience in internal and external communications or PR roles.</li><li>Proven people management experience and cross-functional leadership.</li><li>Strong experience in media relations, crisis communications, and executive communications.</li><li>Hands-on experience with Digital PR tools.</li><li>Excellent written and verbal communication skills in English.</li><li>Advanced communication and presentation skills.</li><li>Strategic and creative thinking with a pragmatic mindset.</li><li>Strong people management and team leadership skills.</li><li>Client- and customer-oriented approach.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong organization, planning, and risk management skills.</li><li>Confidence, decisiveness, and negotiation skills.</li></ul>What we offer:<ul><li>Extensive training opportunities – on-demand and on-site options</li><li>Partnerships with educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance for peace of mind and financial protection</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance programs</li><li>One-time budget for home-office equipment</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices in a central location with easy access</li></ul>

Internal & External Communications Team Head - Fixed term REQ2706370

As a SAP FI Consultant, you will participate in SAP Finance (FI) implementation, customization, and support projects, working closely with business stakeholders and technical teams to deliver high-quality SAP solutions.The role combines functional SAP FI expertise with technical understanding, requiring experience in financial processes, SAP configurations, and collaboration within enterprise environments. The key responsibilities of this role will include:<ul><li>Participate in SAP FI implementation, rollout, and support projects</li><li>Analyze business and financial requirements and translate them into SAP FI solutions</li><li>Configure and customize SAP FI modules based on business needs</li><li>Collaborate with Finance teams and business stakeholders to improve processes</li><li>Support system integrations, testing activities, and UAT sessions</li><li>Troubleshoot and resolve SAP FI-related issues</li><li>Work closely with technical teams for developments and enhancements</li><li>Participate in data migration and process optimization initiatives</li><li>Prepare functional and technical documentation where required</li><li>Ensure high-quality delivery aligned with project timelines and standards</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>3+ years of experience as an SAP FI Consultant</li><li>Strong hands-on experience with SAP FI module configuration and support</li><li>Experience participating in SAP implementation and enhancement projects</li><li>Good understanding of financial and accounting business processes</li><li>Familiarity with SAP S/4HANA environments will be considered a strong asset</li><li>Understanding of ERP integrations and enterprise systems</li><li>Very good command of Greek and English language, both written and verbal Soft Skills:</li></ul><ul><li>Strong analytical and problem-solving skills</li><li>Excellent communication and stakeholder management abilities</li><li>Team-oriented and collaborative mindset</li><li>Ability to prioritize and manage multiple tasks effectively</li><li>Proactive attitude with strong ownership mentality</li><li>Adaptability within dynamic and fast-paced project environments</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

SAP FI Consultant

As a Senior AI Developer, you will be involved in the end-to-end design, implementation, and management of technology-based business solutions based on Agentic AI workflows to improve our clients’ delivery approach. You will act as a technical pillar for the team, guiding developers, enforcing best practices, and continuously exploring new AI tools to meet both functional and technical requirements while maintaining an end-to-end architecture overview.&nbsp; &nbsp;&nbsp;Responsibilities:<ul><li>Analyzing new and existing AI capabilities and creating solutions that meet stakeholder requirements and standards</li><li>Owning the end-to-end delivery of Agentic AI solutions, which includes developing, testing, and releasing production-ready workflows</li><li>Guiding, assisting, and conducting technical reviews for development teams to ensure the strict application of software and AI best practices</li><li>&nbsp; Continuously researching, evaluating, and integrating new AI libraries, frameworks, and engineering methodologies to keep our tech stack at the cutting edge</li><li>Designing and overseeing the end-to-end architecture overview to ensure scalable and reliable AI microservices</li><li>&nbsp;&nbsp; Contributing to the refinement of technical requirements and translating them into robust AI logic</li><li>Creating and updating applicable technical documentation for AI architectures and agent networks</li><li>&nbsp; Coaching and mentoring other team members on Generative AI best practices, quality standards, and design principles</li><li>Collaborating with DevOps and cross-functional teams to build automated quality MLOps pipelines for multicloud deployments</li><li>Promoting best practices for building and operating highly reliable AI systems, to our clients&nbsp;</li></ul>QualificationWHO WE´RE LOOKING FOR?<ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field</li><li>Proven track record of technical leadership, with the ability to review code/architecture, guide engineering teams, and drive the adoption of best practices</li><li>A strong research-oriented mindset, passionate about discovering, testing, and implementing the latest AI libraries, tools, and Agentic design patterns</li><li>Deep experience in developing custom agent skills and designing advanced communication patterns, including Agent-to-Agent (A2A) and Agent-to-UI (AG-UI / Agentic UI) interactions</li><li>Proven ability to design and implement strict Agent Authorization mechanisms and Responsible AI guardrails to ensure safe system operations</li><li>Extensive working knowledge of LLMs and frameworks for building Agentic workflows, specifically LangChain and LangGraph&nbsp;</li><li>Deep experience with Context Engineering, Prompt Engineering, and advanced RAG (Retrieval-Augmented Generation) patterns&nbsp;</li><li>Experience designing and utilizing Vector DBs (e.g., Pinecone, Milvus) and Graph DBs (e.g., Neo4j)&nbsp;</li><li>Familiarity with model evaluation methodologies (e.g., RAGAS, LLM-as-a-judge) and observability/tracing tools like Langfuse&nbsp;</li></ul>WHAT'S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

Senior AI Developer

The role in more details:<ul><li>Participating in a broad range of advisory projects such as internal audits, internal control systems assessment, regulatory compliance reviews, regulatory frameworks readiness assessments, and health checks, annual compliance programs development or execution, and many more.</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Working collaboratively with other lines of service and practice areas to deliver other services</li><li>Maintain the highest standards of business ethics and the Firm’s culture</li><li>Depending on the induction level of the candidate, the position responsibilities will include project planning, fieldwork execution or review, completion of project procedures, as well as client presentations preparation or delivery. Market researches and participation in the departmental business development activities is also part of the responsibilities for all levels</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>At least 4-5 years of experience in a similar role and holding a valid license to practice by regulatory standards</li><li>Ability to manage the regulatory compliance projects and to monitor and guide the regulatory compliance team</li><li>Bachelor’s degree in Finance, Law, or Exact/Applied Sciences</li><li>A Master’s degree will be considered a strong asset</li><li>Professional certifications such as CIA, CFE, or other relevant qualifications in Compliance are highly valued</li><li>DPO certification will be considered a significant advantage</li><li>Exposure to specialized regulatory frameworks, including Sustainability (ESG) regulations and emerging AI-related regulatory landscapes, will be considered a distinct advantage</li><li>Strong commitment to delivering exceptional client service and maintaining effective client relationships</li><li>Solid understanding of corporate governance laws and regulatory frameworks</li><li>Proven ability to manage or actively contribute to multiple engagements and handle competing priorities in a fast-paced, dynamic, and results-oriented environment</li><li>Team-oriented mindset with the ability to work efficiently under tight deadlines</li><li>Effective communication and rapport-building skills</li><li>Ability to develop and deliver high-quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What will we offer to you?<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Experienced Regulatory Compliance Consultant

As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Retail Analytics Sr. Specialist (3770)

We are looking for a motivated Quality &amp; Risk Associate to join our team. In this role, you will support the firm’s quality and risk management activities, contribute to compliance processes, and help maintain accurate documentation and monitoring records. This is an excellent opportunity for someone early in their career who enjoys structured work, collaboration, and being part of initiatives that enhance how a firm operates.The key responsibilities of this role will include:<ul><li>Support day-to-day Quality &amp; Risk Management activities, including documentation, monitoring tasks and reporting updates.</li><li>Help organize, track, and maintain information related to quality assessments, compliance activities and process improvement initiatives.</li><li>Collaborate with various internal teams to gather information, maintain documentation accuracy, and ensure compliance timelines are met.</li></ul>To be successful in this role you need the following:<ul><li>University degree in Economics, Accounting, Business Administration, or related field.</li><li>1–2 years of experience in risk management, quality assurance, compliance, internal audit, or a similar area.Strong attention to detail and an organized, structured way of working.</li><li>Proactive mindset with eagerness to learn and develop professionally.</li><li>Strong communication and teamwork skills.</li><li>Excellent command of Greek and English (written and verbal).</li><li>Good project management and time‑management skills.</li><li>Ability to work effectively in a fast-paced and evolving environment.</li><li>Military obligations completed (if applicable).</li></ul>

Quality & Risk Associate

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;seeking for&nbsp;EDI Integration Specialist.🧩 About the RoleWe’re looking for an EDI Consultant to help us build and maintain seamless connections with our partners and platforms. You’ll play a key role in managing electronic data flows, ensuring smooth and accurate exchanges between systems, and supporting business operations through automation and integration.⚙️ What You’ll Be Doing<ul><li>Managing EDI integrations&nbsp;– Set up and maintain EDI connections between internal systems and external partners.</li><li>Monitoring transactions&nbsp;– Keep a close eye on incoming/outgoing EDI messages to ensure accuracy and timely delivery.</li><li>Onboarding new partners&nbsp;– Support the technical setup and testing of new trading partners into our EDI network.</li><li>Mapping &amp; transformation&nbsp;– Create or adjust EDI mapping configurations based on partner or system requirements.</li><li>Maintaining documentation&nbsp;– Keep process guides, integration specs, and partner profiles up to date.</li><li>Troubleshooting issues&nbsp;– Identify and resolve transmission errors, mapping issues, or failed document exchanges.</li><li>Improving processes and platform&nbsp;– Recommend and implement enhancements to streamline our EDI operations and increase reliability working closely with development teams.</li></ul>✅What We’re Looking For<ul><li>Hands-on experience with EDI standards and protocols.</li><li>Understanding of API integrations and how they interact with EDI workflows.</li><li>Ability to write or understand basic scripting and SQL.</li><li>Familiarity with ERP systems, procedures and the connection with EDI workflows.</li><li>Attention to detail when working with data, mappings, and system configurations.</li><li>Ability to work independently but also enjoy collaborating across teams when needed.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

EDI Integration Specialist

We are seeking for an experienced Credit Control Risk Analyst to join our Group Credit Control within the Group Risk Management.&nbsp;By joining this role, you’ll be part of the Group Credit Control which is responsible for the implementation of a sound credit risk management framework throughout the Group and for identifying, monitoring, analyzing, measuring, managing and reporting of credit risks of the Bank, on a solo or consolidated basis. It challenges and assists in the implementation of risk management measures by Business Units, in order to ensure that the processes and controls in place in the First Line of Defense are properly designed and effective.&nbsp;As a credit control risk analyst you will be monitoring the monthly data flow, analyzing the respective data and be responsible for proper internal and external reporting of key risk metrics.&nbsp;Your key responsibilities will be:<ul><li>Data management and Portfolio Analysis (NP formation, impairment, risk classification etc)</li><li>Active involvement in the full circle of IFRS 9 data loading and impairment calculation</li><li>Credit risk drivers Identification</li><li>Ad hoc analysis and reporting (i.e Internal/External Audit, Top Management)</li><li>Participation to ΙΤ projects (FRS, UAT) and Risk projects (i.e. OSI/AQR)</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have 3 to 10 years of relevant professional experience within an established organization in Banking</li><li>Hold a Bachelor and postgraduate degrees in Maths, Statistics, Finance, Engineering or a quantitative field of study</li><li>Are Proficient of data analytics tools preferable SQL</li><li>Are experienced in credit risk management</li><li>Have credit risk experience of the Retail and/or SME/Corporate customer segments</li><li>Are fluent in English language.</li><li>Have strong interpersonal and communication skills, collaborative spirit, agility and can-do attitude.</li><li>Excel our value-based behaviors with emphasis at Learning &amp; self-improving with every opportunity and Developing new solutions, minimising complexity</li></ul>&nbsp;What’s in it for you:<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;</li></ul><ul><li></li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul><ul><li>Wellbeing:&nbsp;</li></ul><ul><li></li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul><ul><li>Extra Benefits:</li></ul><ul><li></li></ul><ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul>

Credit Control Risk Analyst

The role in more details:<ul><li>Participating in tax due diligence projects and delivering tax advisory support across all phases of the transaction</li><li>Involvement in tax advisory engagements requiring a solid understanding of various tax areas and strong problem-solving skills</li><li>Supervising a small team of tax professionals while ensuring high-quality review processes</li><li>Identifying potential risks/ tax benefits and propose solutions to complex issues</li><li>Acting as a key point of contact for both internal and external stakeholders</li><li>Drafting detailed tax reports and memos following established team practices</li><li>Identifying opportunities for improvement and be resourceful in making them happen</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field</li><li>A professional with strong technical knowledge in various tax areas (especially CIT, TP and VAT) and a solid understanding of tax accounting and IFRS</li><li>6 + years of experience in any audit/ control related field or role (due diligence, statutory / tax audit, tax accounting, etc.) or in consulting projects</li><li>Holding or being a candidate for ACCA, ACA, ADIT and completion of the KOE Long term Taxation Seminar (or of a similar program), will be considered a significant asset</li><li>Ability to work in a team and under tight deadlines&nbsp;</li><li>Excellent&nbsp;English and Greek writing &amp; oral skills&nbsp;and an experienced user of MS Office&nbsp;</li><li>Effective communication and rapport building skills</li><li>Ability to deliver work of highest quality, documented in accordance with our company’s standards</li><li>A customer centric approach to finance and business operations</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What will we offer to you?🏋️‍️Friendly and dynamic working environment💰 Competitive remuneration👩‍🏫 Formal training and Professional Qualifications fully funded (eg. ACCA/CIA/CFA/PMP etc.)👨‍💼 Coaching and counseling from Senior Professionals🏃🏽‍♂️ Corporate Sports Teams (e.g. Running, Basketball, Volleyball)🌈 Diverse and inclusive culture👩‍🦽 Office designed to be accessible for wheelchair users🏝 Extra days off: August Freedays, Volunteering Days🏠 Flexible way of working👨‍👩‍👦 Parental Leave Extra day off🧩 Corporate citizenship initiatives🏢 Office amenities (subject to the office location)🤝 Special employee offers and discounts.💻 Company laptop👩‍⚕️ Insurance Program for all GT members☎Employee Assistance Support 24/7🚗 Company Car📱 Mobile phone

Due Diligence Tax Supervisor/Manager

As a Facility Management Associate, you will be responsible for supporting preventive and corrective maintenance activities across the assets under the Company’s management. The role contributes to the coordination of service requests, contractor management, and the efficient execution of maintenance works, ensuring timely delivery and compliance with service level agreements.&nbsp;&nbsp;What you will be doing&nbsp;<ul><li>Coordinate work streams related to the collection and documentation of incoming service requests, assign tasks to appropriate contractors, and follow up to ensure timely completion</li><li>Manage day-to-day settlement of service charges and support reporting to relevant departments and stakeholders</li><li>Receive and record service requests in the Company’s IT applications, ensuring accurate documentation</li><li>Define the scope of works, collect offers, and assign tasks in line with corrective maintenance service level agreements (SLAs)</li><li>Supervise contractors’ performance in accordance with preventive maintenance SLAs</li><li>Oversee the execution of maintenance works and report on outcomes</li><li>Participate in the development of the annual property-level budget for service charges</li><li>Review and arrange the payment of service charges</li><li>Liaise with municipal organizations for the settlement of local taxes and ensure receipt of relevant certificates</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Engineering, or a related field</li><li>Up to three (3) years of working experience in relevant roles</li><li>Solid understanding of facility management and vendor management practices, including coordination of contractors and service providers</li><li>Strong data collection and analysis capabilities, supporting cost optimization and inventory management</li><li>Understanding of incident management processes and technical documentation practices</li><li>Strong communication, collaboration, and stakeholder coordination skills in operational environments</li><li>Proactive mindset with attention to detail and critical thinking when managing service requests and maintenance activities</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Facility Management Associate (Alpha Real Estate Services)

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents</li><li>Organization of workshops with clients</li><li>Requirements gathering, analysis and translation of business requirements into functional modules</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration</li><li>Collaboration with the development team throughout development phase</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors</li><li>Work in an agile environment</li><li>Overview of the full product lifecycle</li><li>Collaboration with the quality assurance team</li><li>Collaboration with the support team</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree</li><li>Experience of at least 2 years in Business analysis of complex IT systems</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus</li><li>Hands on experience on RDBMS (SQL server) and T-SQL</li><li>Experience in the Banking sector is advantageous</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

IT Business Analyst

As an Sales and Operations Specialist, you will be responsible for executing the Company’s daily operations activities, supporting the end-to-end management of leasing transactions and ensuring compliance with internal policies and regulatory requirements.&nbsp;&nbsp;What you will be doing&nbsp;<ul><li>Process leasing transactions from credit approval and documentation to asset management, contract amendments, and customer interactions, ensuring compliance with internal policies and regulatory requirements</li><li>Prepare, execute, and maintain lease agreements, collateral documentation, and related legal paperwork, ensuring proper filing, archiving, and accessibility for audits and operational needs</li><li>Support application administration tasks of the core system, ensuring smooth operational processes</li><li>Assist in providing accurate and timely information to leasing-holders</li><li>Stay informed about leasing laws and tax regulations to ensure ongoing compliance</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration</li><li>A Master’s degree in Finance, Business, or related fields (preferred)</li><li>A minimum of seven (7) years of professional experience in Accounting or Operations Management</li><li>Strong understanding of operational effectiveness and control, regulatory compliance, and continuous process improvement</li><li>Strong planning and organizing skills to manage leasing operations and documentation processes efficiently</li><li>Strong communication skills, results orientation, and attention to detail when handling transactions and stakeholder interactions</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Sales and Operations Specialist (Alpha Leasing)

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a CRM Functional Consultant, you’ll play a key role in designing and delivering tailored solutions using Microsoft Dynamics 365. You'll collaborate with cross-functional teams and stakeholders to ensure that technology genuinely supports business growth.🟩Your Mission<ul><li>Client Interaction &amp; Requirement Analysis: Collaborate with clients to gather requirements and understand their business needs.</li><li>Configuration &amp; Customization: Design and configure Dynamics 365 solutions to meet client specifications and enhance user experience.</li><li>Project Lifecycle Management: Guide clients through the implementation process from start to finish, ensuring timely delivery and quality outcomes.</li><li>System Testing &amp; Troubleshooting: Perform testing to ensure solutions meet expectations and resolve any issues during implementation.</li><li>Training &amp; Support: Provide client training and ongoing support to ensure smooth use of Dynamics 365.</li><li>Continuous Improvement: Stay updated with Dynamics 365 features and recommend improvements to keep client solutions efficient and current.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>3+ years of experience with CRM (Sales, Customer Service, or other modules).</li><li>Strong configuration and customization skills in Dynamics 365, with the ability to implement and optimize CRM solutions.</li><li>Proven experience in gathering client requirements and translating them into effective CRM solutions.</li><li>Solid understanding of CRM processes and workflows, with the ability to analyze and improve business operations.</li><li>Excellent communication skills, able to collaborate with clients and internal teams, and explain technical concepts clearly.</li></ul>🌟A great asset<ul><li>Prior experience in implementing Microsoft Dynamics D365 CRM.</li><li>Knowledge of Microsoft Power Platform (Power Apps, Power BI, Power Automate).</li><li>Valid Microsoft certifications – advantage.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens).🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

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