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We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!The role - Taking the wheel at Hertz CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential Requirements Your skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li></ul><ul><li>Enthusiastic, flexible and positive attitude towards selling</li></ul><ul><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li></ul><ul><li>Willing to work on a shift rotation basis.</li></ul>

Customer Service Representative - Παιανία

We are looking for a passionate Customer Care Agent to join our Commercial team at SKY express. In this role, you will play a key part in delivering high-quality post-flight customer support, handling inquiries, complaints, and compensation claims in line with EU Regulation 261/2004 and internal policies. By ensuring accurate case assessment, compliant decision-making, and clear communication, you will actively contribute to service recovery and a positive customer experience.Responsibilities:<ul><li>Manage post-flight cases, complaints, and compensation claims in line with EU Regulation 261/2004.</li><li>Deliver professional, timely, and customer-focused support across all post-flight communication channels.</li><li>Resolve customer issues efficiently using a solution-oriented, empathetic, and service-driven approach.</li><li>Maintain accurate CRM case records, documentation, and customer correspondence.</li><li>Ensure compliance with internal procedures, data accuracy standards, and confidentiality requirements.</li><li>Collaborate with internal teams to deliver complete and customer-ready case resolutions.</li></ul>Competencies:<ul><li>Strong customer-focused mindset and problem-solving capability.</li><li>Excellent verbal and written communication and negotiation skills.</li><li>Team-oriented, with a positive and professional attitude.</li><li>Ability to multitask and work effectively under pressure.</li><li>Results-driven, proactive, and detail-oriented, with a strong sense of ownership.</li></ul>Requirements:<ul><li>High School Diploma or equivalent.</li><li>Minimum 2 years of Customer Service experience is required. Aviation or hospitality experience is an asset.</li><li>Fluency in Greek and English (verbal and written).</li><li>Proficient in IT (excellent knowledge of MS Office suite). Familiarity with CRM systems is considered an asset.</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Customer Care Agent

We're currently looking for full-time Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

Job Ads Bartenders Central Greece, Customer Service / Call Center - Page 3

customer service representative - παιανία

Autohellas Group

customer care agent

SKY express

support associate

Wolt Greece

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