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As a Lead Generation Specialist (m/f/d) you play an important role of our Sales Team to open up the Greek market for our own Security Software solutions, Cyber Security solutions and Managed Services. You will be the first point of contact that will generate warm leads for our Account Managers to turn into sales. The following activities are within your area of responsibility:<ul><li>As part of our internal telephone acquisition team, you will promote our services and products in the areas of Cyber Security and Managed Services.</li><li>You will be responsible for inspiring potential customers about DTS as a long-term managed service provider and acquiring new B2B customers.</li><li>You are passionate in generating leads, growing the sales pipeline and hunting for new opportunities.</li><li>You actively support our Account Managers and coordinate the corresponding appointments.</li><li>In addition, you invite our customers to events and are responsible for the continuous maintenance of our CRM database.</li></ul>Your Profile<ul><li>Great interest in modern IT.</li><li>Enjoy communicating with customers by telephone.</li><li>Initial practical experience in telephone sales is desirable.</li><li>Strong communication skills as well as a high customer service orientation.</li><li>Solution-oriented way of thinking.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Lead Generation Specialist (m/f/d)

We are seeking a skilled and customer-focused IT Helpdesk Specialist to provide technical support and assistance to end-users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, resolving network problems, and ensuring smooth IT operations. This role requires strong communication skills, technical expertise, and a proactive attitude toward problem-solving.&nbsp;Responsibilities<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely and professional manner.</li><li>Install, configure, and maintain computer systems, applications, and peripheral devices.</li><li>Manage user accounts, permissions, and access rights in Active Directory and other systems.</li><li>Document technical issues and solutions in the helpdesk system for future reference.</li><li>Escalate complex issues to higher-level support or specialized teams when necessary.</li><li>Assist with onboarding and offboarding processes, including device setup and account provisioning.</li><li>Maintain inventory of IT equipment and ensure proper asset tracking.</li><li>Provide support for remote users and troubleshoot VPN and connectivity issues.</li><li>Stay updated with the latest IT trends, tools, and best practices.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Proven experience as a Helpdesk Specialist, IT Support Technician, or similar role.</li><li>Strong knowledge of Windows operating system.</li><li>Familiarity with Microsoft 365, Active Directory, and basic networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Customer-oriented mindset with a focus on delivering high-quality support.</li><li>Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft Certified) are a plus.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

IT HELPDESK SPECIALIST (3628)

We are recruiting Customer Representative for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix&nbsp;Greece and use your communications skills in Spanish.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Spanish</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Spanish speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of&nbsp;#GameChangers at Concentrix Greece&nbsp;and use your communications skills in&nbsp;Italian. We are bringing Customer Advisors on board for our clients.You will learn fascinating insights into the hospitality industry while building a long-term career and developing your skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.What we offer:<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through&nbsp;Concentrix&nbsp;International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>Daily meal voucher in Up Hellas card per working day</li><li>Up to 10% monthly performance bonus</li><li>Free gym and other well-being activities</li><li>Free rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>What you’ll be doing at Concentrix<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>What we’re looking for<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in&nbsp;Italian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Italian speaking Customer Service Representative

The Senior SAP MM-WM Consultant is a key role which is crucial for the digital transformation of ΕLVAL’s, and generally Aluminum segment’s manufacturing processes. The objective is to lead the design, implementation, optimization and support of SAP MM-WM solutions at Aluminium Segment plants. It requires a deep understanding of SAP MM &amp; WM modules and entails working closely with cross-functional teams in the Aluminium segment to achieve company’s business objectives.&nbsp;Key accountabilities as a&nbsp;Senior SAP MM-WM Consultant&nbsp;<ul><li>Prepare and deliver functional specifications of SAP Materials Management (MM) and SAP Warehouse Management (WM) solutions, considering integration points with other SAP modules (e.g., SD, FI, PM, PP) and other non-SAP Enterprise Systems</li><li>Lead the design, configuration and implementation of new SAP MM-WM solutions comprising any required migration activities</li><li>Lead functional, integration, user acceptance of any regression testing activities to ensure implementation follows project’s specifications</li><li>Provide training to end users, major stakeholders and deliver relevant Documentation</li><li>Provide ongoing support to ensure no disruption of business operations</li><li>Identify areas for improvement in current processes and propose innovative solutions for digital transformation</li><li>Collaborate with cross-functional corporate teams and/or external consultants, to ensure the successful implementation and integration of SAP MM-WM solutions</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or other relevant field</li><li>5+ years of professional experience in SAP MM-WM implementations, with a proven track record of success in at least one full cycle implementation project in S/4HANA</li><li>Experience in MM module: Material Master, Vendor Master, Purchasing Elements, Invoice Verification, Valuation and Account Determination.</li><li>Experience in WM module: Order picking, packing, shipping, inventory management, stock management</li><li>Strong understanding of supply chain processes, workflows, PP Module, variant configuration and/or ABAP understanding will be considered as a plus</li><li>Knowledge of software development lifecycle</li><li>Strong organizational skills and ability to handle multiple tasks in parallel</li><li>Attention to detail, critical thinking&nbsp;and decision-making ability</li><li>Analytical, organizational and time management skills</li><li>Proficient in English language</li></ul>

BUSINESS APPLICATIONS SENIOR SPECIALIST (3263)

Η&nbsp;Epsilon Net, o μεγαλύτερος Όμιλος Business Software στην Ελλάδα, αναζητά&nbsp;HR &amp; Payroll Software Consultant&nbsp;με εξειδίκευση σε εφαρμογές Μισθοδοσίας – Ωρομέτρησης &amp; Διαχείρισης Προσωπικού για το τμήμα Υπηρεσιών &amp; Υποστήριξης Εφαρμογών.Αρμοδιότητες:<ul><li>Διαχείριση νέων πελατών (Project Management) με στόχο την ομαλή ένταξή τους σε παραγωγική χρήση της εφαρμογής.</li><li>Παραμετροποίηση των εφαρμογών σύμφωνα με τις επιχειρησιακές ανάγκες των πελατών.</li><li>Παροχή εκπαιδεύσεων σχετικά με τη λειτουργικότητα και τη βέλτιστη χρήση των υποστηριζόμενων εφαρμογών.</li><li>Υποστήριξη πελατών σε συγκεκριμένα ή μεμονωμένα θέματα (επιτόπου ή απομακρυσμένα – on-site / remote support).</li><li>Συμμετοχή σε cross-functional ομάδες (συμβούλων / προγραμματιστών) για τη διαχείριση σύνθετων έργων.</li><li>Ανάλυση αναγκών και προδιαγραφών, καθώς και σχεδιασμός προτάσεων υλοποίησης (gap analysis, customization κ.ά.).</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ Οικονομικών, Λογιστικής, Διοίκησης Επιχειρήσεων ή Ανθρώπινου Δυναμικού.</li><li>Τουλάχιστον 3 έτη προϋπηρεσία σε θέση σχετική με μισθοδοσία και εργατική νομοθεσία (ως Σύμβουλος ή σε τμήμα Ανθρωπίνων Πόρων/Οικονομική Διεύθυνση εταιρείας).</li><li>Απαραίτητη γνώση μίας ή περισσότερων εφαρμογών Μισθοδοσίας &amp; HR που αξιοποιούνται στην Ελληνική αγορά.</li><li>Άριστη γνώση Εργατικής &amp; Ασφαλιστικής Νομοθεσίας.</li><li>Άριστή γνώση αγγλικής γλώσσας (ευχέρεια σε γραπτό &amp; προφορικό λόγο).</li><li>Πολύ καλή γνώση MS Office suite.</li><li>Άριστες επικοινωνιακές δεξιότητες και εμπειρία στη διαχείριση πελατών και έργων.</li></ul>&nbsp;Επιθυμητά Προσόντα:<ul><li>Γνώση SQL ή και Scripting, βάσεων δεδομένων και reporting tools.</li><li>Kατανόηση βασικών αρχών αρχιτεκτονικής πληροφοριακών συστημάτων.</li></ul>&nbsp;Η Εταιρεία προσφέρει:.<ul><li>Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology)</li><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση.</li><li>Γραμμή Ψυχολογικής Υποστήριξης</li><li>Υβριδικό Μοντέλο Απασχόλησης.</li><li>Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilon College.</li></ul>

HR & Payroll Software Consultant

Αναζητούμε τον κατάλληλο υποψήφιο για&nbsp;να ενταχθεί στην ομάδα μας και να να αναλάβει την παρακολούθηση έργων&nbsp;υλοποίησης οπτικών ινών για λογαριασμό κορυφαίου πελάτη μας.&nbsp;Ο κατάλληλος υποψήφιος θα είναι υπεύθυνος για ολόκληρο τον κύκλο ζωής του έργου, από τον σχεδιασμό έως και την υλοποίηση, και θα συνεργάζεται με&nbsp;μηχανικούς, εργολάβους και λειτουργικές μονάδες. Η θέση εργασίας αφορά τα&nbsp;κεντρικά μας στον Γέρακα και περιλαμβάνει ταξίδια, τουλάχιστον 1 φορά την εβδομάδα στην Πελοπόννησο (Πύργος, Καλαμάτα) για την διασφάλιση της ολοκλήρωσης των εργασιών ανά περιοχή.Περιγραφή ρόλου - Συντονισμός και διαχείριση έργου κατασκευής οπτικών ινών, διασφαλίζοντας την έγκαιρη και οικονομικά αποδοτική ολοκλήρωσή του σε κάθε περιοχή. -&nbsp;Συνεργασία με όλα τα εμπλεκόμενα μέρη του έργου (μηχανικούς, κατασκευαστές, λειτουργίες) για την ομαλή υλοποίηση. -&nbsp;Ανάπτυξη και παρακολούθηση χρονοδιαγράμματος&nbsp;έργου, προϋπολογισμών και σχεδίων κατανομής πόρων. -&nbsp;Επικοινωνία με προμηθευτές και εργολάβους ώστε να διασφαλίζεται η συμμόρφωση με τις απαιτήσεις του έργου. -&nbsp;Διενέργεια επιτόπιων ελέγχων για παρακολούθηση της προόδου και έγκαιρη αναγνώριση κινδύνων ή προβλημάτων, όπου απαιτείται. -&nbsp;Επίλυση θεμάτων&nbsp;που προκύπτουν κατά την εκτέλεση του έργου. -&nbsp;Συνεργασία με εσωτερικές ομάδες για ομαλές μεταβάσεις μεταξύ των φάσεων των έργων. - Διασφάλιση συμμόρφωσης με τις εσωτερικές πολιτικές και τους κανονισμούς της εταιρείας. -&nbsp;Διατήρηση λεπτομερούς τεκμηρίωσης των έργων (σχέδια, αναφορές, φωτογραφικό υλικό, as built κτλ). - Δημιουργία αναφορών σχετικά με την πορεία των έργων στη διοίκηση και τα ενδιαφερόμενα μέρη.Απαραίτητα Προσόντα - Πτυχίο σε σχετικό τομέα (π.χ. Μηχανική, Διαχείριση Κατασκευών, Project Management). -&nbsp;Τουλάχιστον 1 χρόνο εμπειρίας στον συντονισμό ή τη διαχείριση έργων, κατά προτίμηση στον κλάδο των τηλεπικοινωνιών ή των κατασκευών. -&nbsp;Καλή γνώση της αρχιτεκτονικής και των μεθοδολογιών υλοποίησης δικτύων FTTH. -&nbsp;Εξαιρετικές επικοινωνιακές και οργανωτικές δεξιότητες, με ικανότητα αποτελεσματικής ιεράρχησης προτεραιοτήτων. -&nbsp;Ικανότητες επίλυσης προβλημάτων και αναλυτική σκέψη. -&nbsp;Εξοικείωση με το Microsoft Office και εργαλεία διαχείρισης έργων (π.χ. Asana, MS Project). -&nbsp;Δυνατότητα εργασίας τόσο ανεξάρτητα όσο και σε ομαδικό περιβάλλον. -&nbsp;Προσοχή στη λεπτομέρεια και ικανότητα διατήρησης ακριβών αρχείων. -&nbsp;Δίπλωμα οδήγησης και δυνατότητα μετακινήσεων, εφόσον απαιτείται.Η εταιρεία μας προσφέρει - Ανταγωνιστικό πακέτο αποδοχών αναλόγως των προσόντων και της προϋπηρεσίας -&nbsp;Σύμβαση αορίστου χρόνου - Πλήρης ασφαλιστική κάλυψη - Ιδιωτική ασφάλιση - Εταιρικο αυτοκίνητο και έξοδα μετακίνησης για τις επισκέψεις στο πεδίο - Μοναδική ευκαιρία επαγγελματικής εξέλιξης σε έναν πολυεθνικό οργανισμό

FTTx Project Coordinator

HELLENIC CABLES&nbsp;S.A&nbsp;is seeking a Contract Manager to join our Dynamic &amp; Growing Project Team.As a&nbsp;Contract Manager&nbsp;with proven international experience, you will be providing contracting support skilled to the Project Teams.Responsibilities:&nbsp;<ul><li>Contract management tasks and responsibilities, incl. the drafting and negotiating of subcontracts, variations and claims and assisting with general strategy for contract management;</li><li>Proactive monitoring of contractual rights and obligations under the contract and/or subcontract(s).</li><li>Timely interacting with in-house legal specialists, Insurance, Finance, Compliance and other departments relevant for proper contracting and negotiation.</li></ul>Qualifications:&nbsp;<ul><li>Engineering background with experience in contracts and claim management</li><li>Previous working experience as a contract manager preferably in offshore (wind) construction or similar</li><li>Excellent Command of English Language and preferably as a second language German/French</li><li>Excellent Communication and Interpersonal skills</li><li>Being Customer &amp; Result Oriented</li><li>Proactive &amp; Dedicated to Detail</li><li>Able to work under Tight Deadlines</li><li>Highly Energetic &amp; Motivated</li><li>Strong Ability To Work In Multi-Disciplinary Teams</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

CONTRACTS MANAGER (3311)

Reporting to the Market HR Manager the suitable candidate will be responsible and accountable for:<ul><li>Safeguarding the implementation of the routines and procedures of the HR function</li><li>Managing the time recording and absences system, while maintaining all HR databases, reporting and systems, in order to ensure correct salary payments</li><li>Assisting on the recruitment and selection process, ensuring the “best fit” for each vacancy and managing exit procedures</li><li>Assisting on the implementation of the store’s annual training plan</li><li>Providing support and servicing the internal customers, ensuring compliance to internal policies and legal demands</li><li>Supporting the Management Team on performance management and disciplinary cases</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards</li><li>Preparing the corresponding HR KPIs reports including Staff Costs</li><li>Ensuring the accuracy of the payroll, co-ordinating all payroll activities for the store in responsibility</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards&nbsp;</li></ul>&nbsp;What Will You Bring<ul><li>University Degree, preferably in HR Management or Business Administration</li><li>Very Good command of the English language</li><li>Good use of MS Office (especially Excel)</li><li>Very good communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;Qualifications considered as an asset:<ul><li>Post Graduate degree in HR Management</li><li>Knowledge of the Retail Market</li><li>Knowledge of Labour law &amp; HR procedures</li></ul>&nbsp;What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li><li>&nbsp;Let’s Make a Difference Together!</li></ul>Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.


Store HR Generalist (IKEA Airport)

At Four Seasons Astir Palace Hotel Athens, we are seeking an experienced and results-driven Assistant Director of Sales – Middle East to join our Commercial team. This role supports the Director of Sales in driving revenue across Leisure, Group, and Middle East segments, strengthening key client relationships, and ensuring the hotel maintains its position as a premier luxury destination for high-net-worth individuals, corporate clients, and regional partners.You will assist in implementing the hotel’s sales strategy, guide the Sales team within your assigned segments, and proactively develop business opportunities across the Middle East market. Your contribution will be instrumental in achieving revenue targets and enhancing the hotel’s market presence.What You Will Do<ul><li>Assist the Director of Sales in managing and supporting the Sales team to achieve segment-specific revenue and profitability goals.</li><li>Develop and execute strategic sales initiatives for Leisure, Group, and Middle East segments, aligned with the Commercial Plan.</li><li>Drive revenue growth through proactive prospecting, account management, and negotiations within the Middle East market.</li><li>Build and maintain relationships with key clients, including luxury travel advisors, consortia, corporate accounts, and high-net-worth individuals.</li><li>Ensure seamless coordination with Operations, Revenue Management, and Marketing teams for strategic alignment.</li><li>Mentor and support Sales Managers in their professional development, fostering a high-performance culture.</li><li>Monitor sales performance, market trends, and competitive activity, providing timely updates to the Director of Sales.</li><li>Represent the hotel at industry events, client meetings, and market visits in the Middle East.</li></ul>What You Bring<ul><li>Proven experience in sales and business development within luxury hospitality, preferably focused on the Middle East market.</li><li>Strong knowledge of leisure and group sales, with demonstrated success in revenue generation.</li><li>Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.</li><li>Minimum of 3 years’ experience in a senior sales role such as Senior Sales Manager or Associate Director of Sales.</li><li>Excellent relationship-building, negotiation, and communication skills.</li><li>Leadership skills to support and guide a Sales team.</li><li>Knowledge of sales management software and CRM tools.</li><li>Fluency in English; additional languages are a plus.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Employee meals, laundry services, and Ticket Restaurant monthly allowance of €100.</li><li>Access to Four Seasons global training, development, and travel programs.</li><li>Opportunity to contribute meaningfully to a world-class luxury resort and grow within a globally recognized brand.</li><li>A collaborative and supportive work environment that values excellence, innovation, and personal development.</li></ul>

Assistant Director of Sales - Middle East

Junior Penetration Tester What Impact will you make?&nbsp;#YourOpportunity&nbsp;Do you thrive at solving complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value? Work with other experts in your field? Work for a world-class organization that provides exceptional career experience and an inclusive and collaborative culture? Want to make an impact that matters? Consider joining Deloitte.We are currently seeking for enthusiastic team players with exceptional penetration testing skills and a well-rounded personality to become part of our dynamic&nbsp;Cyber - Offensive Security&nbsp;team. The team is part of a global network, where brilliant colleagues collaborate across Deloitte locations, to deliver services to our clients both in Greece and abroad.As a Junior&nbsp;Penetration Tester, you will work in a highly skilled team to perform various Penetration Testing and Red Teaming engagements for our domestic and international clients. Using your offensive skills, you will covertly breach our clients’ networks and provide recommendations to strengthen the client’s security posture. To sharpen your skills, you will be trained with the Offensive Security trainings; you will join the periodic Deloitte Global Ethical Hacking and Red Team knowledge exchange sessions, and perform research on the latest techniques and tools. Moreover, you will serve as a “Subject Matter Expert”, adding interpretive value to findings presented and be responsible for creating and executing custom penetration testing engagements to identify if client systems are vulnerable to security issues.&nbsp;#YourRole Your role as a Junior&nbsp;Penetration Tester&nbsp;will enable you to work alongside fellow Ethical Hackers, who are incredibly passionate about what they do and are characterized by their commitment to working as a team, and their ever-present customer focus. In this role, you will actively participate in technical planning and the delivery of best-in-class service to our clients. In this role, you will find yourself in a personal learning and development fast track and will be given many opportunities to get exposure and make an impact that matters. During your tenure as a Junior&nbsp;Penetration Tester,&nbsp;you will be able to:<ul><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products but also on various cybersecurity engineering topics.</li><li>Be part of a truly global community of Deloitte experts in Ethical Hacking and Cyber Security.</li><li>Work on projects focused on identifying security vulnerabilities on client’s infrastructure, Web and Mobile Apps etc.</li><li>Find creative ways to obtain a foothold in a client's network.</li><li>Apply an adversary mindset to simulate sophisticated actors and achieve project-specific objectives.</li><li>Perform research and develop your own tools and sharpen your tradecraft.</li><li>Share your research within the Deloitte Global Hacking and Red Team community.</li><li>Turning security weaknesses into tailored and concrete recommendations.</li><li>Share knowledge and experiences to support the development of peers.</li><li>Monitor your own results against objectives and seek feedback to identify ways to improve personal and team performance.</li></ul> #WinningRequirements To qualify for the role, you must have:<ul><li>Bachelor’s Degree in Information Technology, Information Systems Security, Cybersecurity or any related discipline</li><li>Familiar with penetration testing like Web Application, Mobile, Infrastructure and Vulnerability Assessments both on *nix and Windows environments.</li><li>Expertise using Kali Linux and tools like Burp, Metasploit, Covenant, Cobalt Strike, and Nessus.</li><li>Willingness to research new security testing techniques and tradecraft.</li><li>Experience effectively prioritizing workload to meet deadlines and work objectives.</li><li>Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.</li><li>Consultant mindset, commitment to teamwork, and ability to build strong client relationships.</li><li>Strong communication skills in Greek and English.</li><li>Ability to maintain professionalism and always strive for high ethical standards.</li><li>Military obligations fulfilled where applicable</li></ul> Ideally:<ul><li>Burp Suite Certified Practitioner (BSCP) -&nbsp;PortSwigger</li><li>Hack the Box level: Pro Hacker and above</li></ul>&nbsp;#ChooseDeloitteif:<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Junior Penetration Tester

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a Marketing coordinator&nbsp;(client facing role).The role in more details: <ul><li>Someone responsible for the order to invoice process and the daily communication with customers on any operational issue (orders, deliveries, invoices, returns, queries, complaints).</li><li>Be the first point of contact for the respective customer accounts and develops a cooperative and credible relationship with customers on all operational aspects.</li><li>Communication and co-ordination with internal departments to ensure that customers’ needs are met effectively and efficiently.</li><li>Managing incoming calls and customer service inquiries</li><li>Efficiently handles the order to invoice process by coordinating the rest functions as appropriate so as to ensure that the order is delivered On Time and In Full</li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Communicates with customers under area of responsibility on any operational matter (through phone &amp; e-mail)</li><li>Receives and promptly answers any customer inquiries</li><li>Receives customer orders, credit requests, return requests and promptly captures and process them through SAP</li><li>Receives complaints, logs them and promptly notifies Quality or Regulatory department</li><li>Monitors consignment stock levels - new/revised agreements, SKU lists and stock level adjustments.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Invoice issuing and printing</li><li>Keeps records of customer interactions, process customer accounts and file documents</li><li>Addresses requests and unresolved issues to the designated resource as appropriate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Reports customer service losses and reason coding (Loss Tree Analysis)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties or projects as assigned by the Line Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Fluent communication skills in both Greek and English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li><li>SAP Knowledge is a plus</li></ul>

Customer Service Representative

ELLENIC CABLES S.A&nbsp;is seeking a&nbsp;Contract Manager&nbsp;to join our Dynamic &amp; Growing Project Team.&nbsp;As a&nbsp;Contract Manager&nbsp;of a construction projects with proven international experience, you will be providing contractual and commercial support skilled to the Project Teams.Responsibilities:&nbsp;<ul><li>Contract management tasks and responsibilities, incl. the drafting and negotiating of subcontracts, variations and claims and assisting with general strategy for contract management;</li><li>Proactive monitoring of contractual rights and obligations under the contract and/or subcontract(s).</li><li>Timely interacting with in-house legal specialists, Insurance, Finance, Compliance and other departments relevant for proper contracting and negotiation.</li><li>Official correspondence with Client and/or Subcontractors.</li></ul>Qualifications:&nbsp;<ul><li>A Master Degree in Law – preferably but not necessarily construction law and/or contracting law or Engineering background with at least 8 years’ experience in contracts and claim management;</li><li>Previous working experience as a contract manager preferably in offshore (wind) construction or similar;</li><li>Excellent Command of English. French language also shall be considered as an advantage.</li><li>Excellent Communication and Interpersonal skills</li><li>Being Customer &amp; Result Oriented</li><li>Proactive &amp; Dedicated to Detail</li><li>Able to work under Tight Deadlines</li><li>Highly Energetic &amp; Motivated</li><li>Strong Ability To Work In Multi-Disciplinary Teams</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>&nbsp;

HELLENIC CABLES S.A.&nbsp;is seeking a&nbsp;Project Manager&nbsp;to join our dynamic &amp; fast growing Project Management Office in Marousi. As a Project Manager, you will possess full authority and accountability for the project, overseeing and controlling all aspects to ensure successful delivery within the approved budget and schedule.Responsibilities&nbsp;<ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects&nbsp;are delivered&nbsp;on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to&nbsp;minimize&nbsp;project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li></ul>Requirements&nbsp;<ul><li>Degree in Electrical/Mechanical/Civil Engineering</li><li>Relevant working experience</li><li>Strong organization skills to prioritize workload</li><li>Strong analytical skills to evaluate problems/opportunities and drive cost-effective solutions</li><li>Effective interpersonal, communication and teamwork skills</li><li>Good mathematical ability</li><li>Results and action oriented</li><li>Fluent in English</li><li>Fluent in German will be consider an asset</li></ul>The Company Offers&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

PROJECT MANAGER (2174)

The Plant Manager&nbsp;is responsible for the overall performance of the manufacturing plant, ensuring efficient, safe, and compliant production operations. This role leads production planning, assembly, quality control, maintenance, machinery&nbsp;and warehouses, driving operational excellence while ensuring compliance with defense industry standards&nbsp; and company policies.Key Responsibilities<ul><li>Oversee daily plant operations including production, planning, quality, maintenance, and logistics</li><li>Ensure manufacturing output meets quality, cost, delivery, and safety targets</li><li>Implement and monitor KPIs to drive continuous improvement and operational efficiency</li><li>Ensure compliance with defense industry regulations, export controls, and international standards (e.g. ISO, AQAP)</li><li>Lead, develop, and manage plant personnel, fostering a culture of accountability and performance</li><li>Coordinate with Supply Chain, Engineering, and Program Management teams to meet customer and contract requirements</li><li>Manage plant budgets, resources, and capacity planning</li><li>Drive lean manufacturing initiatives and operational excellence programs</li><li>Ensure adherence to health, safety, and environmental regulations</li></ul>Required Qualifications<ul><li>Master’s degree in Engineering, Industrial Management, or a related field&nbsp;</li><li>Minimum 12&nbsp;years of experience in manufacturing operations, with proven experience in a Plant Manager&nbsp;role</li><li>Experience in defense, aerospace, electronics, or other highly regulated manufacturing environments</li><li>Strong knowledge of production planning, quality systems, and continuous improvement methodologies (Lean, Six Sigma)</li><li>Proven leadership and people management skills</li><li>Strong analytical, organizational, and decision-making abilities</li><li>Excellent command of English (written and spoken)</li><li>ERP system experience required</li></ul>

Plant Manager

HELLENIC CABLES S.A.&nbsp;is seeking a Project Manager&nbsp;to join our dynamic &amp; fast growing Project Management Office in Marousi.As a Project Manager, you will possess full authority and accountability for the project, overseeing and controlling all aspects to ensure successful delivery within the approved budget and schedule.Responsibilities&nbsp;<ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects&nbsp;are delivered&nbsp;on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to&nbsp;minimize&nbsp;project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li></ul>Requirements&nbsp;<ul><li>Degree in Electrical/Mechanical/Civil Engineering</li><li>Relevant working experience</li><li>Strong organization skills to prioritize workload</li><li>Strong analytical skills to evaluate problems/opportunities and drive cost-effective solutions</li><li>Effective interpersonal, communication and teamwork skills</li><li>Good mathematical ability</li><li>Results and action oriented</li><li>Fluent in English</li><li>Fluent in German will be consider an asset</li></ul>The Company Offers&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

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