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You will be part of the IT infrastructure engineering team that is responsible for designing and developing scalable, maintainable, highly available system architectures that meet business objectives and SLAs.&nbsp;Responsibilities:&nbsp;<ul><li>Support and maintain On-Prem and Azure infrastructure</li><li>Demonstrate expert knowledge of Virtualization and Cluster administration (Vmware and Hyper-V) as well as Azure Technologies including Azure Virtual Machines, Azure Virtual Networking, Azure Monitoring, Azure Arc.</li><li>Enterprise directory and identity solutions (Active Directory, AzureAD , Azure Authentication, Single sign-on, MFA, identity management)</li><li>Demonstrate in Depth understanding and experience of the Office 365 Platform</li><li>Administer, deploy and support MS Defender, Bitlocker, MDM via Microsoft inTune</li><li>Manage centralized administration and integration of central infrastructure and endpoint services such as Antivirus, OS deployment, software installation, inventory, patching and routine maintenance.</li><li>Evaluate existing systems and provide technical direction to IT support staff</li><li>Participate in capacity planning for IT infrastructure</li><li>Plan ahead for necessary hardware or software upgrades to support system growth</li><li>Manage and maintain critical infrastructure, such as Storages, NAS, Hosts</li><li>Manage user accounts and assets, assign and update security restrictions on the network according to&nbsp;security policies</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Information Technology is preferred, or a combination of education, training and experience to provide the required knowledge, skills, and abilities</li><li>5+ years of experience in IT engineering with Microsoft technologies and 3+ years of experience in Azure cloud environments</li><li>Proven expertise and experience in administering MS HyperV and VmWare Clusters</li><li>Hands-on experience architecting and deploying Microsoft Azure environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database &amp; DR scenarios</li><li>Technical expertise in Azure infrastructure support, including networking, virtualization, identity, security, and storage</li><li>Strong knowledge on HP and Dell Servers, Storages and SAN Switches</li><li>Basic Network Switching and Firewalls understanding</li><li>Zerto DR Solutions and/ or Veeam Backup and Replication knowledge is a plus</li><li>SQL Server in HA (Availability Zones) and Load Balancers knowledge is a plus</li><li>Basic Knowledge of a factory – production facility infrastructure with IT and OT environment (Perdue model) is a plus</li><li>Experience with configuration management technologies such as PowerShell, Azure CLI, and ARM Templates</li><li>Good Knowledge of Security Best Practices</li><li>Experience working within a compliance environment desirable. Familiarity with ISO 27001 is a plus</li><li>Server Administration and Virtualization Certifications such as MCSA, MCSE, MCITP will be highly appreciated</li><li>Cloud Computing Certifications like AZ-104, AZ-801, MD-101 is a plus</li><li>Excellent English communication skills</li><li>Advanced organizational and communication skills, coupled with the ability to manage projects of varying length</li><li>Ability to multi-task and adapt to changes quickly</li><li>Ability to work in a team and communicate effectively</li></ul>The Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

IT SYSTEMS & CLOUD ENGINEER (3183)

Intellectica is recruiting a detail-oriented&nbsp;Payroll Specialist&nbsp;on behalf of a leading business advisory firm with a presence in over 20 cities across Southeast Europe, the Middle East, and the Baltics, offering services in tax, payroll, accounting, and corporate advisory. Based in Athens, Greece, and reporting to the Payroll Supervisor and Head of Payroll, the successful candidate will be responsible for delivering accurate and timely payroll services to a portfolio of multinational clients, supporting day-to-day operations and client requests.Key activities and responsibilities of this role include:<ul><li>Processing monthly payroll for assigned clients, including salary calculations, deductions, social security contributions, income tax (ΦΜΥ), and ΑΠΔ submissions, ensuring compliance and accuracy</li><li>Entering employee data (new hires, terminations, salary changes, bonuses) into payroll systems</li><li>Reviewing and checking payroll results and reports before final submission</li><li>Supporting year-end payroll tasks and statutory filings</li><li>Providing clients with payroll forms and updates when needed</li><li>Answering client questions on payroll processes, local legislation, and best practices</li><li>Working closely with external platforms and partners (e.g., Epsilon Pylon &amp; Data)</li><li>Using local systems like ERGANI for employee declarations and other procedures</li><li>Maintaining accurate and up-to-date payroll records and documentation</li><li>Staying informed about changes in payroll rules and regulations to ensure ongoing compliance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ degree in Accounting, Finance, or a related field from a University or Technological Educational Institute; HR qualifications are also welcome</li><li>At least 2 years of experience in payroll ideally in an outsourcing or client-facing environment</li><li>Hands-on experience with&nbsp;ERP systems&nbsp;such as EpsilonNet, or similar payroll platforms</li><li>Proficiency in ERGANI&nbsp;and strong knowledge of Greek labor laws</li><li>Experience with multinational clients is a strong plus</li><li>Proficient in MS Office Suite (especially Excel)</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Ability to prioritize tasks and demonstrate good time management</li><li>High level of confidentiality and professionalism</li><li>Team player with a collaborative mindset</li><li>Adaptability and problem-solving abilities</li></ul>The company offers:<ul><li>A collaborative and inclusive work environment with colleagues from diverse backgrounds and nationalities</li><li>Opportunities for mobility and secondments across 21 offices in Southeast Europe, the Middle East, and the Baltics</li><li>Flexible work arrangements, including one remote workday per week</li><li>Early Fridays</li><li>An increasing number of annual leave days based on tenure with the company</li><li>A pet-friendly workplace</li><li>Professional development and growth opportunities through seminars, workshops, and events</li></ul>

Payroll Specialist int-0316

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

Autohellas Hertz is seeking a finance based and commercially oriented Leasing Pricing Analyst to join FP&amp;A Team.This key role will be responsible for assisting in the development and implementation of the company's pricing strategy in Greece, working with other departments to ensure profitable growth, and participating in strategic projects to increase efficiencies in Policies and Processes and maximize profitability. Leasing Pricing Analyst will join the FP&amp;A Team which reports to the Finance department and will be collaborating daily with Leasing Department.ResponsibilitiesReporting<ul><li>Leasing Performance Analysis</li><li>Monitoring the profitability of portfolio (PnL per account)</li><li>Competition monitoring (Pricing &amp; Financial Analysis)</li><li>Monitoring KPIs of Management &amp; Sales Team</li><li>Feasibility studies for contract extensions</li><li>Presentations to Management &amp; Sales Team</li><li>Ad-hoc Reports and Tasks</li></ul>Commercial<ul><li>Big data analysis</li><li>Base cost setting</li><li>Develop forecast and pricing models</li><li>Risk management</li><li>Credit risk assessments</li><li>Procedures and policies implementation</li><li>Competition analysis</li><li>Monitoring Industry trends</li><li>Develop pricing strategy</li></ul>Requirements:<ul><li>Undergraduate degree in economics, statistics and business administration; MBA is a plus</li><li>3-5 years of experience with proven track record</li><li>Fluent English in written and oral communication: additional language is a plus</li><li>Strong Microsoft office skills, especially Excel. Power BI and/or SQL is considered a plus.</li><li>Experience in Auto industry is considered a plus</li><li>Strong communication skills to interact with other markets &amp; departments</li><li>Ability to work under tight deadlines</li><li>Business savvy/ Commercial thinking</li><li>Organizing and planning skills</li><li>Dynamic personality and in the same time team player</li></ul>What You’ll Get💰 Competitive salary &amp; benefits package 🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters! 🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously! 🛍️ Access to our exclusive corporate portal with special discounts just for our Group people 🛡️ Private health insurance for peace of mind 📈 Pension plan (depending on role/level) – planning ahead made easier🏓Corporate ping-pong and football tournaments 🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Pricing Analyst - Leasing

Intellectica is recruiting a meticulous Academy Director on behalf of its Client, a leading European Healthcare Group, headquartered in Greece with expanding operations across the wider Balkans, Cyprus and Egypt. As part of its strategic growth, the Group is establishing a new Medical Academy, designed to advance medical education, professional training, and cross-border collaboration across Europe and the Middle East. Reporting directly to the Group’s Executive Leadership, this newly created role combines strategic academic direction with hands-on program development and delivery, offering a unique opportunity to shape the foundation of an international health education institution.Key activities and responsibilities of this role include:<ul><li>Design and implement the academic and training strategy of the new Medical Academy</li><li>Develop and coordinate medical education programs for healthcare professionals, in collaboration with physicians and academic trainers</li><li>Represent the organization in European academic networks and EU-funded programs (Erasmus+, Horizon Europe, EU4Health)</li><li>Build partnerships with universities, hospitals, and medical associations across Europe, the Balkans, and the Middle East</li><li>Supervise a network of trainers and medical professionals, ensuring alignment with European academic and clinical standards</li><li>Travel regularly to Cyprus, Egypt, and other regional locations to lead and oversee on-site training activities</li><li>Oversee academic governance, certification frameworks, and quality assurance processes</li><li>Manage reporting, budgeting, and project submissions related to European training and education programs</li><li>Represent the Academy at conferences, workshops, and institutional collaborations</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>PhD or MPhil in a health-related, biomedical, or education field, preferably from a recognized institution</li><li>Proven experience in academic program management, EU-funded projects, or international medical education</li><li>Strong understanding of European education, research, and training frameworks (Erasmus+, Horizon Europe, EU4Health)</li><li>Experience leading cross-functional or multicultural academic initiatives</li><li>Excellent command of Greek and English; knowledge of Arabic is a plus</li><li>Willingness and ability to travel frequently between Greece, Cyprus, Egypt, and other regional sites</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Academically credible with a global and intercultural mindset</li><li>Hands-on leader, capable of both strategic planning and operational execution</li><li>Strong organizational, communication, and presentation skills</li><li>Excellent project management and stakeholder coordination ability</li><li>Culturally adaptable and collaborative across diverse teams</li><li>Strategic thinker with a passion for education, healthcare, and impact</li><li>Professional integrity, accountability, and commitment to excellence</li></ul>

Academy Director int-0432

For our&nbsp;&nbsp;IKEA Piraeus Shop, we are looking for:Shop Team LeaderResponsibilitiesReporting to the&nbsp;Shop Manager, you will be responsible and accountable for:<ul><li>Creating and offering the best customer service experience by securing high level of commerciality</li><li>securing appropriate availability of every product and no overstock</li><li>Implementing all the agreed actions set in order to improve the Brand capital, the ICSS &amp; the 4 axes indices</li><li>Steering towards maximizing all the commercial KPIs</li><li>Acting as Acting Shop Manager, when needed/required</li><li>Ensuring that all company, legal and health &amp; safety guidelines are followed in all areas of responsibility and at all times</li><li>Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility</li><li>Supporting Cashiers' operation and related routines, according to Company's procedures</li><li>Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures</li><li>Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives</li></ul>Qualifications and Competences Required:<ul><li>Bachelor’s Degree, Preferably in Business Administration</li><li>Good command of the Greek &amp; English language</li><li>Good knowledge of MS Office</li><li>People management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Commercial Thinking</li><li>Customer Focus</li><li>Good planning and organizational skills</li><li>Very good communication and interpersonal skills</li><li>Ability to work under pressure and strict deadlines</li></ul>Qualifications considered as an asset:<ul><li>Knowledge of Microsoft Navision</li></ul>The People we seek:<ul><li>Lead by example constantly looking for new and better ways forward</li><li>Believe in empowering people, taking ownership, making decisions and following through</li><li>Have the courage to question existing solutions and think in unconventional ways</li><li>Have a passion for life at home and retail</li></ul>What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands. 🚗 Transportation Support: Transportation cards or toll coverage.&nbsp; 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Shop Team Leader

As an Senior Angular Developer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach. You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Designing and developing user interfaces using Angular best practices.</li><li>Ensuring high performance of applications and providing support.</li><li>Cooperating with the back-end development team in the process of building an end-to-end application.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Minimum of 3 years of experience with Angular 6</li><li>Minimum of 3 years of experience developing code components in JavaScript, HTML5 and CSS3</li><li>Experience, technical application design skills, interpreting functional requirements into technical designs for web applications</li><li>Experience with responsive design and grid frameworks for cross-browser compatibility such as Bootstrap or Foundation</li><li>Experience working in an Agile/Scrum development process</li><li>Knowledgeable of the MEAN Stack and/or FULL Stack</li><li>Contribution to Open Source and a working GitHub account</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior Angular Developer in Athens or Thessaloniki

The Online Product Owners Team is responsible for the continuous development and optimization of our online sportsbook and casino products.In this role, you will be part of an agile environment, supporting the delivery of digital features and contributing to the translation of business needs into actionable tasks.&nbsp;Your day to day will include:<ul><li>Clarifying and transforming business needs into functional and technical specifications, ensuring clear project objectives</li><li>Acting as a liaison between business owners, analysts, and development teams, ensuring alignment and resolving discrepancies</li><li>Managing project timelines, scope, and quality, leveraging technical expertise to ensure successful delivery</li><li>Applying scrum principles to manage product backlogs, prioritize tasks, and foster collaboration for efficient development</li><li>Proactively identifying scope and quality risks, ensuring thorough documentation and resolution within project streams</li><li>Collaborating cross-functionally with teams and vendors, enhancing communication, identifying dependencies, and promoting effective problem-solving</li><li>Monitoring and following up application release processes, assessing milestones and deviations to maintain project integrity</li><li>Monitoring product lifecycle and processes, identifying areas for improvement and implementing agreed enhancements&nbsp;</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc degree in Computer Science, Information Technology or other relevant field. &nbsp;MSc degree is desirable.</li><li>3+ years of experience in software product development, functional and technical analysis</li><li>Experience in software development lifecycle</li><li>Knowledge of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Ability to understand all layers of a product (business, application, infrastructure and network)</li><li>Experience of negotiating with suppliers and business teams</li><li>Excellent project management abilities</li><li>Hands-on experience with the agile paradigm</li><li>Very good presentation, communication, and conflict resolution skills</li><li>Strong problem-solving skills with ability to adapt to changing priorities</li><li>Ability to collaborate with team members to problem-solve and overcome challenges, fostering a culture of accountability and continuous improvement&nbsp;</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Product Owner (3775)

Intellectica is recruiting a Senior Energy Trader on behalf of its client, a leading energy group with over 20 years of expertise in electricity generation and supply from Renewable Energy Sources. Based in Athens, Greece, and reporting directly to the Head of Trading, the successful candidate will play a pivotal role in shaping trading strategies and ensuring optimal performance in a dynamic energy market. This position is critical for maximizing profitability, managing risk exposure, and sustaining the organization’s competitive advantage across European energy markets.Key activities and responsibilities of this role include:<ul><li>Shape and execute trading strategies for electricity and gas across European markets, ensuring alignment with business objectives and risk management policies</li><li>Lead trading activities for RES Aggregation portfolios, optimizing performance and profitability</li><li>Analyze market trends, price dynamics, and regulatory developments to identify and capitalize on profitable opportunities</li><li>Optimize trading positions and portfolio performance, balancing risk and return in a fast-moving environment</li><li>Develop and refine analytical tools and forecasting models to enhance decision-making and trading efficiency</li><li>Execute trades and maintain strong relationships with brokers, counterparties, exchanges, and auction platforms to secure competitive market access</li><li>Deliver accurate and timely performance reporting, including PnL statements, KPIs, and cash flow monitoring</li><li>Ensure full compliance and integrity in transaction settlement, overseeing financial verification and operational accuracy</li><li>Collaborate across internal teams to align trading activities with broader business goals and market developments</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Economics, Finance, Mathematics, Engineering, or a related field</li><li>Master’s degree in Economics or Energy is considered an asset</li><li>Minimum of 5 years’ experience in energy trading or energy market analysis</li><li>Trader certifications (HenEx – Spot/Derivatives/Gas, EEX) are desirable</li><li>Proven track record in executing trades and managing risk in dynamic market environments</li><li>Hands-on experience with RES Aggregation portfolios and familiarity with renewable energy trading mechanisms</li><li>Knowledge of Python, SQL, and a strong background in data analysis or machine learning is a plus</li><li>Excellent command of English and Greek, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong attention to detail and commitment to data accuracy</li><li>Methodical, analytical, and systematic approach to problem-solving</li><li>Excellent organizational and time-management skills</li><li>Sound decision-making abilities and a sense of accountability</li><li>Ability to collaborate effectively across teams and functions</li><li>Adaptability and resilience in a dynamic, fast-paced environment</li></ul>

Senior Energy Trader int-0430

Intellectica is recruiting a detail-oriented Project Coordination Engineer on behalf of a group specializing in Private-Public Construction, High-Tech Products, Real Estate and Renewable Energy Sources (RES) projects. The group is well known for delivering high-quality infrastructure and building projects across Greece, with a strong commitment to technical excellence and cost efficiency. Based in Athens, Greece, and reporting to the Procurement Manager, the successful candidate will play a key role in supporting the technical office across multiple project phases, with a strong focus on budgeting, cost planning, and coordination.Key activities and responsibilities of this role include:<ul><li>Coordinating technical office operations to support the planning, execution, and delivery of construction and infrastructure projects</li><li>Preparing and reviewing cost estimates based on project documentation, technical drawings, and site requirements</li><li>Supporting budget planning and cost control throughout all phases of project development</li><li>Monitoring actual project costs and identifying variances to improve future estimations and financial accuracy</li><li>Liaising with Finance and Accounting teams to ensure alignment between project budgets and financial planning</li><li>Managing procurement activities related to ongoing projects, including supplier communication, order tracking, and material planning</li><li>Assisting in licensing procedures and documentation required for project compliance in both public and private sectors</li><li>Conducting quantity take-offs and supporting pre-measurement activities for project planning and execution</li><li>Participating in the preparation of technical studies, tender documentation, and project proposals</li><li>Collaborating with project managers, engineers, and finance teams to ensure coordinated project delivery</li><li>Maintaining structured records and reports using MS Excel and relevant software tools to support project tracking</li><li>Monitoring project progress and ensuring timely delivery of technical and administrative tasks</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Civil Engineering, Mechanical Engineering, or a relevant field</li><li>2 – 4 years of experience within the construction industry</li><li>Strong proficiency in MS Excel; familiarity with cost estimation tools such as Candy, CostOS or similar is a strong plus</li><li>Proficiency in Microsoft Office, especially Excel</li><li>Fluency in Greek and English (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Analytical and detail-oriented mindset</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Strong communication and interpersonal skills</li><li>Collaborative approach with cross-functional teams</li></ul>

Project Coordination Engineer int-0428

WINGS is looking for an experienced AI/ML Engineer to join its product expansion internationally and locally.The main responsibilities of the role will include:<ul><li>Working as part of a growing team, while also being independent</li><li>Resolving interesting problems and gaining expertise in state-of-the-art technologies</li><li>Using Machine Learning techniques and Artificial Intelligence algorithms</li><li>Having the opportunity to be involved in the design, implementation, of solutions&nbsp;</li></ul>Requirements&nbsp; Educational requirements:<ul><li>Candidates must have a Bachelor’s Diploma in Computer Science, Electrical &amp; Computer/Electronic engineering, Networks, Telecommunications or other relevant fields</li><li>Master’s Degree in the afore-mentioned areas will be considered as a plus</li></ul>Necessary skills:<ul><li>At least 3 years of experience in a similar role as a Data Scientist with focus on computer vision solutions&nbsp;</li><li>Deep understanding of ML techniques and AI algorithms</li><li>Extensive programming skills in Python and relevant tools (e.g. PyTorch, TensorFlow etc.)</li><li>Experience in handling structured and unstructured data from various sources</li></ul>Other Qualifications:<ul><li>Excellent verbal and written communication skills in English</li><li>Native or fluent Greek, oral and written</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

AI/ML Engineer

We are looking for a Payroll Specialist to join our HR team and ensure the accurate and timely processing of payroll and working time records for all employees.The role plays a key part in monitoring daily attendance, managing the ERGANI digital time tracking system, and ensuring full compliance with labor legislation.Key Responsibilities• Monitor and validate employees’ daily attendance and time records through the ERGANI digital platform• Ensure accuracy in the recording of working hours, absences, leaves, and overtime• Execute monthly payroll processing in line with company policies and labor law requirements• Maintain and update payroll and timekeeping data, including salary changes, benefits, and deductions• Collaborate with HR and Finance teams to ensure data consistency and accuracy• Prepare monthly payroll reports and statutory filings (taxes, social security, etc.)• Handle employee queries regarding working hours, salaries, and deductions• Support audits, internal reviews, and compliance processes related to payroll• Stay up to date with changes in payroll and labor legislationRequirements• At least 1-2&nbsp;years of experience in Payroll or HR Administration roles• Strong understanding of payroll processes, labor law, and timekeeping regulations• Experience with payroll and HRIS systems (e.g., SAP, EpsilonNet, ADP, or similar)• Excellent analytical and numerical skills with high attention to detail• Discretion and integrity when handling confidential information• Strong organizational skills and ability to meet deadlines• Bachelor’s degree in accounting,Finance, HR, or related field

Payroll Specialist

Energean is seeking a talented and driven Communications Officer to support the implementation of our communications and branding strategy across Greece and the wider region. This role blends creativity with hands-on execution across internal and external communications, media relations, content creation, branding, digital engagement, and event production.&nbsp;The ideal candidate brings a proactive, innovative mindset, strong storytelling skills, and the ability to manage multiple projects in a fast-paced environment — helping shape and amplify Energean’s voice, image, and impact.&nbsp;Key Accountabilities&nbsp;<ul><li>Support the planning and implementation of internal and external communication initiatives.</li><li>Draft, edit, and proofread content for press releases, newsletters, corporate presentations, the company website, and social media channels.</li><li>Monitor media coverage, prepare analytical reports, and maintain the media contacts database.</li><li>Coordinate and execute corporate events, conferences, community engagement and employee activities, from concept to delivery.</li><li>Provide creative input in branding and design, ensuring a consistent visual and narrative identity across all materials.</li><li>Collaborate with internal teams and external partners (PR agencies, vendors, suppliers).</li><li>Contribute fresh ideas and storytelling concepts for campaigns that highlight Energean’s projects, achievements, and sustainability agenda.</li></ul>&nbsp;Qualifications and Experience&nbsp;<ul><li>Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or related field.</li><li>3+ years of experience in communications, PR, or marketing (in-house or agency).</li><li>Familiarity with corporate communications within energy, infrastructure, or related industries.</li><li>Hands-on experience or keen interest in event production, branding, and visual communication.</li><li>Proficiency with digital tools, social media platforms, and content management systems.</li><li>Excellent command of English and Greek (written and spoken).</li><li>Proficiency in MS Office; experience with design and digital tools (Canva, Adobe Suite, etc.).</li></ul>&nbsp;&nbsp;Skills&nbsp;<ul><li>Excellent writing, editing, and storytelling skills in both Greek and English.</li><li>Strong organizational and multitasking abilities with great attention to detail.</li><li>A creative mindset with visual awareness and a passion for design and brand aesthetics.</li><li>Proactive, collaborative, and solutions-oriented approach.</li></ul>&nbsp;Rewards:We offer a competitive benefits package including medical coverage, pension plan, life insurance, opportunities for continuous training, and career development pathways.

Communications Officer

WINGS is looking for an experienced Backend Engineer to join its product expansion internationally and locally.The successful candidate will participate in the development and deployment of RESTful APIs and web services, as well as in improving our existing services.The main responsibilities of the role will include:<ul><li>Develop and deploy scalable RESTful APIs and web services using Node.js</li><li>Build and maintain features by integrating backend services</li><li>Write clean, testable code following standards and participate in team code reviews</li><li>Enhance and optimize existing services of products for performance and scalability</li><li>Collaborate with cross-functional teams to understand project requirements and contribute to technical design</li><li>Ensure smooth deployment and operation of services in collaboration with other teams (Product Management, Frontend, DevOps etc.)</li><li>Resolve production issues promptly</li></ul>Educational requirements<ul><li>Candidates must have a Bachelor’s degree in Electrical &amp; Computer Engineering/ Information Technologies/ Computer Science or an equivalent field.</li></ul>Essential technical skills<ul><li>4+ years of proven coding experience as a Backend Engineer</li><li>Strong proficiency in JavaScript and hands-on experience with Node.js</li><li>Experience working with both relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis)</li><li>Understanding of code versioning tools, such as Git</li><li>Experience in building and consuming RESTful APIs</li><li>Experience with Docker and deployment to cloud platforms is a plus</li></ul>Other Qualifications:<ul><li>Native or fluent Greek (spoken and written). Excellent verbal and written communication skills in English</li><li>Initiative, strong sense of accountability and ownership of actions</li><li>Effective time management &amp; prioritization</li><li>Analytical mindset and attention to detail</li><li>Agility, enthusiasm, and self-motivation</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

Backend Engineer (JavaScript / Node.js)

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

At EY, we’re all in to shape your future with confidence.&nbsp;&nbsp;We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.&nbsp; Being part of EY in Greece means being part of a team which has been announced as&nbsp;Top Employer&nbsp;for the third consecutive year, certified as a&nbsp;Great Place to Work&nbsp;for a second year in a row, and awarded as&nbsp;Best Workplace in Professional Services &amp; Consulting&nbsp;for the first time! At EY, we’ll develop you with&nbsp;future-focused skills&nbsp;and equip you with&nbsp;world-class experiences&nbsp;through coaching and training programs as well as the use of&nbsp;advanced technology and AI. We’ll fuel you and your extraordinary talents in a&nbsp;diverse and inclusive culture&nbsp;of globally connected team. Join our continuously growing team, which employs over&nbsp;2.600 professionals in Greece, to experience great flexibility under our&nbsp;hybrid operating model&nbsp;across our offices in Athens, Patras, and Thessaloniki and help to&nbsp;build a better working world.&nbsp;The opportunityWe are currently seeking highly motivated people, experienced in Internal Audit &amp; Internal Controls to join our Enterprise Risk team of EY Greece Consulting Services, which is a leading provider of consulting services in Greece.&nbsp;Your key responsibilitiesBeing part of our Enterprise Risk team you will be given the opportunity to work on a creative, fast-paced environment, build strong relationships with external clients and internal peers in Greece and abroad. You will further build your capabilities enhancing your career growth across a wide range of industry sectors and domains, including internal audit, internal controls, risk management, compliance, corporate governance, process design and optimization/transformation.&nbsp;&nbsp;Skills and attributes for success<ul><li>Remain current on new developments in consulting services capabilities and industry knowledge.</li><li>Strong analytical skills, accuracy and attention to detail.</li><li>Ability to interact with teams and client members at all hierarchical levels.</li><li>Delegating, supervising and supporting the development/coaching of junior team members.</li><li>Ability and willingness to meet business critical deadline.</li><li>Strong time management and organizational skills.</li><li>Ability to work efficiently and effectively in a virtual, fast-paced and changing environment.</li><li>Productivity and self-motivation.</li><li>Strong interpersonal, written and verbal communication skills.</li><li>Team working, problem solving approach.</li><li>Contribute to business development efforts.</li><li>Ambition for professional development.</li></ul>&nbsp;To qualify for the role you must have<ul><li>Bachelor’s degree in Accounting/Finance, Business Administration, Information Technology or other related field.</li><li>At least 3 years of relevant consulting or industry experience in Internal Audit and/or Internal Controls.</li><li>Demonstrate good understanding of compliance, financial, strategic and operational risks along with performing internal control testing, develop internal audit plans and provide remediation actions and areas for improvement.</li><li>Experience in application of Internal Audit standards and Internal Control frameworks.</li><li>Good understanding of Accounting standards.</li><li>Fluent knowledge of English (written and verbal).</li><li>Proficiency with Microsoft Office. Other relevant IT skills (Python, SQL, etc.) will be considered an asset.</li></ul>&nbsp;Ideally, you’ll also have<ul><li>A Master’s degree in Accounting/Finance, MBA, Risk Management, Internal Audit, Information Technology or other related field.</li><li>Specific sector experience in processes, risks and controls associated with these in one of the following sectors: Energy, Power &amp; Utilities, Pharmaceutical, Shipping, Banking, Manufacturing, Telco.</li><li>Professional certifications/other certifications such as: Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Fraud Examiner (CFE), COSO Internal Controls will be considered an asset.</li><li>Ability/flexibility to travel on overseas assignment as the need arises.</li><li>Completed military obligations (where applicable).</li></ul>&nbsp;What we look forWe are interested in motivated professionals worthy of trust, with a natural ability to lead, resolve complex problems and work as part of a team. If you enjoy facing new challenges, challenging the status quo, and being part of a culture that encourages teaming and creative problem solving, this role is for you.&nbsp;What we offer&nbsp;Ability to Shape your Future with Confidence by:&nbsp;Developing your professional growth:&nbsp;<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul>&nbsp;Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.&nbsp;<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul>&nbsp;Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY&nbsp;&nbsp;| &nbsp;Building a better working world&nbsp;EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;#li-hybrid

Internal Audit & Internal Controls Senior Consultant

As an IT Risk Management Leader, you will be responsible for driving governance and oversight of Cyber, IT and OT risks across the organization, including third-party and cross-functional domains. You will act as a key enabler of risk-informed decision-making by identifying, assessing, and clearly communicating risks to business stakeholders and risk owners. This role requires strong business acumen and the ability to translate technical risk into strategic insights, fostering engagement and promoting a culture of risk awareness and accountability. You will also ensure timely, accurate, and actionable risk reporting to support executive and operational decision-making that support Cyber and IT risk objectives.YOUR KEY RESPONSIBILITIES:The successful candidate:• Works with cross-functional teams, external stakeholders, and business leaders to ensure baseline information protection controls are maintained in alignment with the risk management framework, while defining risk acceptance criteria and thresholds to support informed decisions on mitigation, transfer, or acceptance.• Analyzes technical implementation details to identify and evaluate risks against established security and governance standards, articulating risk implications in business-relevant terms and advising on appropriate mitigation strategies.• Ensure that all risk management activities are executed in alignment with the established IT/ Cybersecurity and OT Risk Management Frameworks, driving consistency across functions and supporting effective governance, including third-party and supply chain risk management processes.• Performs continuous identification and assessment of Cyber and IT risks.• Supports risk management activities based on key risk frameworks such as NIST Cybersecurity Framework (CSF) 2.0, ISO 27001.• Monitors risk remediation activities, measures, and report residual risks across Cyber and IT domains.• Create documentation, reports, and dashboards for a variety of audiences to facilitate security related decisions.• Supports the security training programs to promote awareness and risk management culture across the organization.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s or master’s degree in computer science, Computer Engineering, Information Security, or a related field.• Extensive knowledge and at least 5 years of practical experience in the IT/Cyber Risk Management domain; experience or governance is an advantage.• Strong knowledge of frameworks such as NIST CSF 2.0, ISO/IEC 27000 family.• Strong ability to translate IT and Cyber risks into business context and communicate them effectively to cross-functional teams.• Excellent written and verbal communication skills in English.• Strong interpersonal and stakeholder engagement skills.• Proven ability to manage multiple priorities effectively, demonstrating strong organizational and project management skills.• Professional certifications such as CRISC, CISA, CISSP, CISM, are advantages.• Proven experience working internationally on complex assignments with various stakeholders.ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

IT Risk Management Leader

As a Vice President, Client Advisor in Greece you would lead new client acquisition and retention through a broad knowledge of investments, banking, trust services and financial planning. You would also be responsible for the client experience and engaging our resources to deliver a complete wealth management solution.Our Client Advisors are self-starters with a proven track record of success, they are skilled problem solvers who offer specialized advice to clients. You would manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience.Our culture of performance, transparency and partnership is driven by objective, transparent goals and active teamwork to foster success.Job responsibilities:<ul><li>Generate business results and acquire new assets, both from existing client base and new client acquisition&nbsp;</li><li>Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs</li><li>Partner with internal specialists to provide interdisciplinary expertise to clients when needed</li><li>Understand client's goals and objectives to develop and implement investment plan on their overall balance sheet, including holistic asset allocation, investment management, portfolio construction and tactical asset allocation shifts, wealth planning, credit and banking needs</li><li>Ensure that proposed solutions fulfil clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach</li><li>Strictly adhere to all risk and control policies, regulatory guidelines and security measure</li><li>Partner with other Client Advisors in the team in order to maximize the team strength and achieve team goal</li></ul>Required qualifications, capabilities and skills:<ul><li>Significant experience in Private Banking working with ultra high net worth individuals or related fields within financial services&nbsp;</li><li>Previous business development experience with knowledge in profiling, negotiation and asking for referrals proactively</li><li>Dynamic and credible professional who communicates with clarity and has exceptional presentation skills</li><li>Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business</li><li>Experience or demonstrated understanding of investments, banking and trust concepts including, but not limited to: asset allocation on structured portfolios, managed portfolios, brokerage accounts,&nbsp; portfolio reviews, deposit and loan solutions, basic trust and estate products and identification of wealth planning opportunities&nbsp;</li><li>Strong reputation with an established network</li></ul>Preferred qualifications, capabilities and skills:<ul><li>Asset allocation / multi asset class portfolio or sales experience is favorable</li><li>Chartered Financial Analyst (CFA) is a plus</li><li>Ability to thrive in an internal culture that values innovation, customer service, internal partnership and entrepreneurship</li></ul>

International Private Bank, Client Advisor, Greece, Vice President

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Team Lead working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits

Croatian Speaking Team Lead, Service Delivery - Bilingual

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

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