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We are looking for a dynamic and experienced Chapter Lead – Project Management Office (PMO) to lead and grow our Project Management community within the Technology function.&nbsp;This role is pivotal in shaping, implementing, and continuously improving the delivery governance model of the organization — ensuring that projects across all Technology Tribes and Business Enablement Units are delivered predictably, efficiently, and with measurable business value.The ideal candidate combines deep program and portfolio management expertise with modern agile leadership, acting as both a coach and governance lead for Project Managers and cross-functional delivery teams. You will be responsible for driving consistency, visibility, and delivery maturity across all technology initiatives, while fostering a culture of agility, collaboration, and continuous improvement.The key responsibilities of this role will include:<ul><li>Governance &amp; Frameworks <ul><li>Define and maintain the organization’s Project Delivery Framework, methodology, and templates (Agile, Waterfall, Hybrid).</li><li>Establish and evolve delivery governance standards, approval gates, and reporting mechanisms.</li><li>Ensure consistent project performance tracking across all Technology portfolios.</li></ul>Portfolio Management <ul><li>Oversee the end-to-end technology project portfolio, ensuring alignment with strategic priorities.</li><li>Lead project prioritization, capacity planning, and risk assessment in coordination with the Head of Technology and Partners.</li><li>Maintain dashboards for visibility on milestones, KPIs, and resource utilization.</li></ul>Leadership &amp; Capability Development <ul><li>Lead and mentor the Project Management community (PM Chapter), fostering collaboration, agility, and knowledge sharing.</li><li>Drive maturity of delivery practices through playbooks, retrospectives, and capability uplift programs.</li><li>Partner with the Knowledge &amp; Capability Office for continuous PM training and certification.</li></ul>Agile Enablement <ul><li>Promote Agile-at-Scale practices across tribes and squads.</li><li>Collaborate with Business Enablers and Chapter Leads to ensure delivery rhythm aligns with sprint cadences and product backlogs.</li><li>Balance delivery predictability with agility and innovation.</li></ul>Cross-functional Collaboration <ul><li>Work closely with the Technology Delivery Office, Engineering, AI Center of Excellence, and Business Enablement units to ensure coherent execution.</li><li>Interface with the Quality Center and Architecture Guild for delivery readiness and governance assurance.</li></ul></li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Experience <ul><li>12+ years of total professional experience in Project / Program Management, ideally within large-scale Technology or Consulting environments.</li><li>5+ years in a PMO leadership or Delivery Governance role.</li><li>Proven experience in managing multi-domain portfolios (Digital, AI, Engineering, Automation, CX, Security).</li><li>Solid understanding of Agile frameworks (Scrum, Kanban) and hybrid delivery models.</li><li>Prior experience working with cross-functional or matrix structures.</li></ul>Education &amp; Certifications <ul><li>Bachelor’s or Master’s degree in Technology, Engineering, or Business.</li><li>PMP® / PRINCE2® / PMI-ACP® or equivalent certification required.</li><li>AgilePM®, SAFe® Agilist, or Lean Six Sigma certification preferred.</li></ul>Skills &amp; Attributes <ul><li>Strong leadership, coaching, and stakeholder management skills.</li><li>Excellent analytical, organizational, and communication capabilities.</li><li>High data literacy; comfortable with dashboards and KPI-driven management.</li><li>Proficiency with delivery tools (Jira, MS Project, Power BI).</li><li>Fluent in English (verbal and written).</li></ul></li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Chapter Lead – Project Management Office (PMO)

We're looking for a strategic and operationally-minded&nbsp;Pricing Manager (Revenue &amp; Commercial Excellence) to lead our revenue optimization initiatives across European operations. This is a unique opportunity to build enterprise-grade pricing frameworks, standardize best practices across multiple countries, and drive sustainable margin improvement through pricing discipline and process excellence.&nbsp;You'll be the architect of our pricing and revenue excellence capabilities, working at the heart of our commercial operations.You will lead the design and implementation of :<ul><li>Standardized pricing frameworks&nbsp;across countries, service lines, and client segments—including rate cards and indexation templates</li><li>End-to-end process orchestration&nbsp;for change request management—from intake through pricing, client response, invoicing, and contract compliance</li><li>Revenue protection mechanisms&nbsp;ensuring full application of contractual terms, including inflation adjustments and indexation clauses</li><li>Pricing analytics and governance&nbsp;that provide visibility and drive continuous improvement</li><li>Commercial enablement&nbsp;through tools, templates, and training across our European teams</li></ul>&nbsp;&nbsp;Day-to-Day Responsibilities&nbsp;Strategic Pricing &amp; Framework Design<ul><li>Develop and implement standardized rate cards across European markets</li><li>Create country-specific indexation clause templates that ensure automatic price adjustments</li><li>Design pricing methodologies for different engagement types (T&amp;M, fixed price, value-based)</li><li>Establish pricing governance and approval workflows with built-in compliance checks</li></ul>&nbsp;Revenue Protection &amp; Optimization<ul><li>Implement controls to ensure complete and accurate invoicing of delivered work</li><li>Design processes to systematically apply inflation clauses and indexation adjustments</li><li>Create monitoring mechanisms to track contract compliance and revenue realization</li><li>Develop analytics to identify and close revenue leakage gaps</li></ul>&nbsp;Process Excellence<ul><li>Build end-to-end processes for managing opportunities and change requests</li><li>Design templates, tools, and playbooks that embed pricing discipline across the organization</li><li>Implement checkpoints ensuring contractual terms (pricing, indexation, scope) are properly applied</li><li>Develop pricing and revenue analytics dashboards to track performance and inform decisions</li><li>Cross-Functional Leadership</li><li>Partner with country managers, delivery teams, and finance to align on commercial practices</li><li>Train and coach teams on pricing processes, contract management, and best practices</li><li>Serve as the pricing authority for complex or strategic opportunities</li><li>Drive adoption and behavioral change across the organization</li></ul>&nbsp;Continuous Improvement<ul><li>Monitor market trends, inflation indices, and competitive positioning</li><li>Gather stakeholder feedback to refine frameworks and processes</li><li>Identify automation and digitization opportunities</li><li>Stay current on pricing innovation and revenue optimization best practices</li></ul>&nbsp;Who are we looking for&nbsp;<ul><li>5 years minimum in management consulting&nbsp;(strategy, operations, or pricing practices preferred) or similar high-performing environment</li><li>Analytical rigor: Comfortable with data analysis, financial modeling, and translating insights into actionable strategies</li><li>Process design mindset: Proven ability to create scalable frameworks and drive operational transformation</li><li>Business acumen: Understanding of B2B pricing, margin dynamics, contract management, and value realization</li><li>Stakeholder management: Ability to influence and align cross-functional teams across geographies</li><li>Entrepreneurial executor: You identify opportunities and drive them to completion autonomously</li><li>Fluent English&nbsp;(additional European languages a plus)</li></ul>&nbsp;Nice to Have:<ul><li>Experience with rate card development, indexation mechanisms, or pricing tool implementation</li><li>Background in professional services, consulting, or project-based businesses</li><li>Understanding of inflation indexation and contract price adjustment mechanisms</li><li>Track record in change management and driving organizational adoption</li><li>Understanding of multi-country European operations and local market dynamics</li></ul>&nbsp;

Pricing Manager - Revenue & Commercial Excellence (F/H) Thessaloniki

The role in more details:&nbsp;<ul><li>Providing tax consulting services (direct and/or indirect tax, International tax, M&amp;A)</li><li>Handling tax projects in a team of tax professionals</li><li>Identifying and propose solutions to complex tax issues</li><li>Delivering excellent client services</li><li>Working in a team of qualified, highly skilled tax professionals</li><li>Identifying opportunities for improvement and be resourceful in making them happen</li><li>Anticipating change and encourage others to perform confidently in ambiguity</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>&nbsp;Α Bachelor’s Degree in Law/Accounting/ Business Administration/Economics or relevant field</li><li>3-6 years of experience in a relevant position</li><li>Able to work in a team and to tight deadlines and flexible in approach</li><li>Fluent in both Greek and English and an experienced user of MS Office (especially excel)</li><li>Experience in a law firm or an audit firm will be consider as an asset</li><li>Completion of the KOE Taxation Seminar («Κατάρτιση Στελεχών στο Φορολογικό Δίκαιο») from Athens University of Economics and Business or from a similar program will be considered as a significant asset</li><li>Effective communication and rapport building skills</li><li>Able to work in a team and to tight deadlines and flexible in approach</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li><li>Military Obligations completed</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Experienced Tax Consultant

As a Digital Reporting and Support Specialist you will be responsible for providing reporting, and administrative tasks to facilitate efficient project management.What you will be doing&nbsp;• &nbsp; &nbsp; Collect and analyze data related to digital projects, identifying trends, performance metrics, and key insights. • &nbsp; &nbsp; Prepare reports and dashboards to provide valuable project insights. • &nbsp; &nbsp; Generate regular project status reports and key performance indicator (KPI) reports for internal stakeholders and management. • &nbsp; &nbsp; Assist in maintaining project documentation, including project plans, meeting minutes, and project-related communications. Ensures that project records are organized and readily accessible. • &nbsp; &nbsp; Contribute to Project Management of important/strategic projects across the G&amp;I Business Unit and between G&amp;I and other units of the Bank • &nbsp; &nbsp; Assist in managing and coordinating critical aspects pertaining to audit and operational risk • &nbsp; &nbsp; Assist in gathering data and preparing reports for the regulatory and supervisory authorities.&nbsp; What you need to have&nbsp;• &nbsp; &nbsp; A Bachelor’s degree in Business Administration, or relevant fields of study • &nbsp; &nbsp; Previous work experience in financial services/banking will be considered a strong plus. • &nbsp; &nbsp; At least three (3) years experience of working experience in reporting • &nbsp; &nbsp; Excellent communication skills • &nbsp; &nbsp; Critical thinking ​and attention to detailP • &nbsp; &nbsp; Proficient use of the MS Office suite (especially Excel, PowerPoint) and of MS Project.E • &nbsp; &nbsp; Excellent command of the English language (both written and spoken).&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Digital Reporting and Support Specialist

As a&nbsp;Junior Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Assisting in implementing analyses that will identify requirements related to people, processes &amp; technology.</li><li>Participating in execution and documentation of tests.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li><li>You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Experience in SQL plus 2 or more programming languages</li><li>Ability to work as a team member and ability to work creatively and analytically in a problem-solving environment</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Junior Software Engineer

We are seeking an experienced Cloud Architect to join our client and play a key role in designing, implementing, and governing cloud-based solutions across the organization.&nbsp;Your Day-to-Day &nbsp;<ul><li>Evaluation of cloud solution architectures introduced in the organization.</li><li>Design and architecture of cloud-based solutions in collaboration with development, DevOps, and security teams.</li><li>Documentation and maintenance of cloud architecture information in LeanIX (systems, interfaces, components, data flows, etc.).</li><li>Contribution to the application development domain for shaping the architecture of in-house developed applications.</li><li>Creation of standards, analysis, and proposal of best practices for development and operations in cloud environments.</li><li>Collaboration with security and compliance teams to ensure alignment with organizational policies and NIS2 directive requirements.</li><li>Guidance and mentoring of junior engineers and cloud specialists.</li><li>Selection of appropriate cloud services based on technical requirements and cost.</li><li>Collaboration with business stakeholders for needs analysis and presentation of technical solutions.</li></ul>&nbsp;Your Key Strengths<ul><li>Degree in Computer Science, Computer Engineering, or a related field.</li><li>5+ years of experience in designing and implementing cloud solutions (Azure, AWS, or Google Cloud).</li><li>Experience in creating and documenting cloud architectures (HLD/LLD).</li><li>Strong knowledge of cloud governance tools and standards (e.g., Azure Policies, IAM, networking).</li><li>Experience with EA and IT documentation tools (e.g., LeanIX).</li><li>Familiarity with DevOps and CI/CD processes.</li><li>Excellent command of the English language.</li></ul>&nbsp;&nbsp;Why You’ll Love Working with Us &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year.&nbsp;&nbsp;Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team!&nbsp;&nbsp;

Cloud Architect

We’re developing a modern, cloud-native&nbsp;SaaS product, and we’re looking for a&nbsp;DevOps Engineer&nbsp;to help us scale, secure, and automate our infrastructure. As our DevOps Engineer, you’ll be instrumental in designing, implementing, and maintaining the infrastructure and CI/CD pipelines that power our cloud-native platform.You’ll work closely with our engineering teams to ensure smooth deployments, high availability, business continuity and secure operations across environments.Responsibilities<ul><li>Design and maintain Azure-based infrastructure using IaC (Terraform).</li><li>Build, maintain and evolve CI/CD pipelines (Azure DevOps, ArgoCD etc.).</li><li>Manage Kubernetes clusters and containerized workloads.</li><li>Implement observability and alerting (Azure Monitor, Application.</li><li>Insights,&nbsp;OpenTelemetry, Prometheus, Grafana, Loki, Jaeger, etc.).</li><li>Ensure security best practices across environments (networking, secrets, identity).</li><li>Support blue/green deployments, canary releases, and rollback strategies.</li></ul><ul><li>Collaborate with developers to streamline deployments and improve system reliability.</li><li>Contribute to tooling and automation using Golang and scripting languages.</li></ul>Requirements<ul><li>3+ years of experience in DevOps/SRE roles.</li><li>Strong experience with&nbsp;Azure services (Application Gateway, ACR, AKS, Key Vault, etc.).</li><li>Experience with Kubernetes, Docker, Helm, Kustomize and Terraform.</li></ul><ul><li>Solid understanding of monitoring, tracing, and logging in distributed systems.</li></ul><ul><li>Knowledge&nbsp;of networking, security, and observability in cloud environments.</li><li>Familiarity with&nbsp;Golang for tooling or operator development.</li></ul><ul><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li></ul>Nice to Have<ul><li>Experience with Spark on Kubernetes or data-intensive workloads.</li><li>Exposure to FinTech or regulated environments.</li><li>Familiarity with cost optimization strategies in Azure.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

DevOps Engineer

As a Regulatory Requirements Specialist, you will calculate and analyze capital requirements, capital adequacy, and leverage ratios at Alpha Bank and Group level, ensuring accuracy, compliance, and timely reporting to supervisory authorities.&nbsp;What you will be doing&nbsp;<ul><li>Understand the regulatory framework as defined in the Capital Requirements Regulation (EU) No 575/2013 (CRR) and involved in the calculation of Risk Weighted Assets (RWAs) under Pillar I framework</li><li>Stay updated on EBA/ECB guidelines and regulatory developments</li><li>Examine regulatory changes and developments (CRR, Basel IV, BCBS) related to capital management, monitoring and reporting</li><li>Collect data and information, ensuring respective consistency and completeness</li><li>Prepare Common Reporting (COREP) and other relevant comprehensive reporting as well as understand and develop reporting requirements in the context of the Credit and Counterparty Credit Risk, Securitisation Risk, Large Exposures and Leverage Ratio</li><li>Identification of potential process impovements and capabilities to increase consistency, transparency, and reliability of RWAs calculation, governance, and controls process</li><li>Execute a series of operational support tasks (e.g. communication with external and internal collaborators, setting up meetings, following up on deliverables)</li><li>Prepare and update reports, presentations, dashboards and other data with key insights to be presented to the competent Committees of the Bank, using analytical and visualization tools (e.g. SAS, Excel, QlikView)</li></ul>&nbsp;&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in in a quantitative field of study (e.g. Risk Management, Finance, Engineering, Mathematics or Business) or in any other related discipline (a Master Degree will be considered a plus)</li><li>A minimum of two years’ experience in regulatory compliance or prudential reporting in banking or or in a major consulting firm</li><li>Demonstrated experience in at least one or more of the following indicative regulatory reports will be considered an asset: FINREP, COREP and EBA Stress Tests</li><li>Familiarity with big data analysis supported by experience in data analysis and reporting (Microsoft SQL, SPSS) will be considered an asset</li><li>Strong analytical skills and attention to detail</li><li>Proficiency in MS Office and regulatory reporting tools</li><li>Excellent communication skills in Greek and English</li><li>Collaborative, organized, and proactive working style</li></ul>&nbsp;&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Regulatory Requirements Specialist

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team.&nbsp;We are looking for a&nbsp;Bid &amp; Tender Specialist – Public Sector Support in the Public Sector Department.&nbsp;#YourRole in more detail✅Commercial Department Support<ul><li>Drafting financial and technical offers for two product categories.</li><li>Liaising with partners/suppliers to collect offers, pricing, and technical data.</li><li>Invoicing and order management for vehicles and spare parts.</li><li>Monitoring vehicle deliveries and coordinating logistics.</li><li>Maintaining internal communication with back-office teams to ensure smooth information flow.</li></ul>✅Market &amp; Competitor Analysis<ul><li>Monitoring competitors’ activities, especially in public tenders.</li><li>Identifying new products/solutions that could be leveraged in future tenders.</li><li>Preparing reports and recommendations for commercial strategies.</li></ul>✅Specialization in Urban Buses<ul><li>Studying and interpreting technical specifications.</li><li>Supporting collaborations with international manufacturers and suppliers.</li><li>Developing standard bid documentation templates.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠✅Bachelor’s or master’s degree in Business Administration, Engineering, Logistics, or related field.✅3–5 years of relevant experience (preferably in a tendering or procurement department of a company involved in public contracts).✅Proven experience in drafting and submitting bids (ideally under Law 4412/2016 on public procurement).✅Solid understanding of technical specifications of vehicles and machinery.✅ Communication skills and ability to work within cross-functional teams✅&nbsp;Excellent command of the Greek and English languages✅Ability to handle a high volume of documents with strong attention to detail.✅Excellent knowledge of MS Office (Excel, Word, PowerPoint).✅Familiarity with public tender platforms (ESIDIS, KIMDIS).✅Analytical mindset, organizational skills, and ability to meet deadlines.✅Market scouting and competitive benchmarking capabilities.✅&nbsp;Military obligations fulfilled (for male applicants)&nbsp;𝐒𝐚𝐫𝐚𝐜𝐚𝐤𝐢𝐬 𝐆𝐫𝐨𝐮𝐩 𝐨𝐟 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme 👩‍⚕️ Health and life insurance for you and your family 🏝️ Flexible working model (hybrid model) and home equipment benefits 🏢 Modern facilities, onsite occupational doctor, and indoor parking 💻 Cutting-edge IT equipment, mobile, and data plan 📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth! ⭐ Clear career paths and a developmental 360° feedback framework 💰 Employee or Group product and services referral bonuses 🎉 Financially supporting employees’ post-graduation studies, marriages, and newborns 🛒 Discounts on our organization’s products and services 🏃‍♀️ A variety of company activities and family perks

Bid & Tender Specialist – Public Sector Support

At Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided.We Hire for Attitude and train for SkillWe see every recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) supporting an open space culture to nurture knowledge sharing.As an Account Manager you will:<ul><li>Build, maintain, and cultivate client relationships, understanding their needs, expectations, and objectives</li><li>Address client concern, resolve issues that arise, and offer solutions to maintain client satisfaction</li><li>Work closely with teams and other departments, to develop effective advertising strategies</li><li>Proactively identify and initiate upselling and cross-selling opportunities, aligning client needs with value-added solutions&nbsp;</li><li>Take the lead in pitching and presenting to prospective clients to secure new business opportunities</li><li>Oversee the development, execution, and data analysis of advertising campaigns, ensuring they align with the client’s goals</li><li>Regularly update clients on the progress of campaigns and provide detailed analysis on the effectiveness of advertising strategies</li></ul>Job requirementsWhat you will bring:<ul><li>Bachelor’s degree in marketing, advertising or a related field</li><li>At least 3 years’ experience working in advertising</li><li>Strong written and verbal communication skills for effective client interaction and team collaboration</li><li>Ability to analyze campaign data and market trends to make informed decisions</li><li>Experience at managing multiple projects and priorities simultaneously</li><li>Commitment to providing excellent service to clients to maintain long-term partnerships</li><li>Excellent understanding of Performance Marketing Channels (e.g. Google Ads, Paid Social Ads)</li><li>Very good understanding of Content Creation, Design and UX/UI Development</li><li>&nbsp;Eagerness &amp; motivation to stay updated on industry trends and emerging technologies to propose innovative advertising solutions to clients</li><li>Adaptability &amp; flexibility</li><li>Familiarity with project management systems (e.g.Asana) is a plus</li></ul>Benefits<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical and Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Account Manager

We are seeking a DevOps Engineer to ensure reliability, scalability and operational excellence for business-critical store platforms such as POS systems, inventory, pricing and enterprise system integrations in a high-load retail environment. #LI-AA10Responsibilities<ul><li>Ensure high availability and performance for store-level platforms</li><li>Automate operational processes including CI/CD, deployment and monitoring</li><li>Collaborate with cross-functional teams to enhance platform stability</li><li>Drive optimisation, technical improvements and long-term reliability initiatives</li></ul>Requirements<ul><li>Minimum 4 years experience in cloud environments such as AWS, Azure or GCP</li><li>Knowledge of monitoring tools</li><li>Skills in SQL including query writing, joins, performance tuning, data validation and troubleshooting</li><li>Understanding of system integration methods such as REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines and event-driven architectures</li><li>Background in supporting distributed systems or platforms at scale</li><li>Proficient in English language</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

DevOps Engineer (Store Operations)

We're seeking a Senior DevOps Engineer to ensure reliability, scalability and operational excellence for business-critical store platforms such as POS systems, inventory, pricing and enterprise system integrations in a high-load retail setting. #LI-AA10Responsibilities<ul><li>Ensure high availability and performance for store-level platforms</li><li>Automate operational processes including CI/CD, deployment and monitoring</li><li>Collaborate with cross-functional teams to enhance platform stability</li><li>Drive optimisation, technical improvements and long-term reliability initiatives</li></ul>Requirements<ul><li>5+ years experience in cloud environments such as AWS, Azure or GCP</li><li>Knowledge of monitoring tools</li><li>Skills in SQL including query writing, joins, performance tuning, data validation and troubleshooting</li><li>Understanding of system integration methods such as REST/SOAP APIs, message queues, flat-file transfer, ETL pipelines and event-driven architectures</li><li>Background in supporting distributed systems or platforms at scale</li><li>Competency in analytical and diagnostic approaches for troubleshooting in complex multi-system environments</li><li>Excellent verbal and written communication skills for explaining technical issues to non-technical audiences</li><li>Proficiency in English language</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior DevOps Engineer

As an AI Solution Engineer, you will be a senior technical contributor within the AI Architecture &amp; Solution Design department, supporting the design and delivery of AI-powered business products and reusable capabilities. You will work closely with Embedded AI Solution Architects and the Enterprise AI Capability Design Team to produce solution designs, artefacts, and SDK components that accelerate adoption and scale.This role is designed as a growth path toward AI Solution Architect. You will blend skills in software engineering, system design, AI engineering, and cloud architecture—not as an expert in all domains, but as a versatile engineer eager to deepen expertise across them. You will contribute to end-to-end solution design for less complex products, assist architects on high-impact initiatives, and help design modular SDK components for enterprise reuse. Over time, you will develop the ability to produce full solution blueprints and guide development teams independently.Why this Role MattersAI Solution Engineers are the scaling force behind architecture excellence. By supporting architects and taking ownership of smaller designs, you enable the department to deliver robust, composable, and future-proof AI solutions at speed. You also form the talent pipeline for next-generation AI Solution Architects, ensuring continuity and growth of architectural capability across the enterprise.ROLE RESPONSIBILITIES1) Solution Design Support<ul><li>Partner with Embedded AI Solution Architects to design solution architectures for prioritized business products; assist in producing artefacts such as:<ul><li>System Context Diagrams</li><li>Data Flow Diagrams</li><li>Entity-Relationship Models</li><li>DB Schema/Relationship Designs</li><li>Sequence Diagrams</li><li>Integration Contracts and ADRs</li></ul></li><li>Support end-to-end design readiness: evaluation coverage, observability plans, security/privacy considerations, documentation completeness, cost optimization and AI workloads resource planning.</li></ul>2) Ownership of Less Complex Designs<ul><li>Act as Solution Designer for smaller or less complex products, producing implementation-ready blueprints aligned to department standards.</li><li>Ensure designs are modular, reusable, and aligned with enterprise architecture principles; maximize leverage of SDKs, modules, and platform services.</li></ul>3) SDK &amp; Capability Contribution<ul><li>Collaborate with the Enterprise AI Capability Design Team to design and implement SDK components and modules for common AI patterns (e.g., RAG, document intelligence, agentic workflows).</li><li>Contribute to API design, integration guides, and code samples; ensure parity between SDK and service implementations.</li></ul>4) Growth &amp; Skill Development<ul><li>Engage in a structured apprenticeship program with rotation opportunities across Embedded Architecture and Capability Design teams to grow platform, technology and tools knowledge.</li><li>Build proficiency in system design, AI engineering, cloud-native architecture, and evaluation frameworks; progressively take on more complex design ownership.</li><li>Participate in design reviews, retrospectives, and knowledge-sharing sessions to accelerate learning.</li></ul>5) Documentation &amp; Knowledge Management<ul><li>Produce clear, complete artefacts for all assigned designs; adhere to documentation standards defined by Technical Writers and Operations Excellence.</li><li>Contribute to pattern libraries and exemplars; ensure designs are indexed and discoverable for reuse.</li></ul>6) Cross-Team Collaboration<ul><li>Work closely with AI Architects, Solution Designers, Software Engineers, and DevOps Engineers to ensure seamless handoff from design to implementation.</li><li>Partner with Platform team on service boundaries, observability, and security readiness for designs that require managed services.</li></ul>MEASURES OF SUCCESS<ul><li>Design quality and completeness: Artefacts meet standards; fewer gaps at architecture review.</li><li>Delivery impact: Assigned designs implemented successfully; reduced rework and improved time-to-first-value.</li><li>Reuse and alignment: Designs leverage SDKs/modules and platform services; minimal bespoke components.</li><li>Skill progression: Demonstrated growth toward AI Solution Architect readiness; positive feedback from mentors and rotation leads.</li><li>Collaboration effectiveness: Strong partner feedback from architects, engineers, and product teams.</li></ul>QUALIFICATIONSBasic Qualifications<ul><li>5+ years in software engineering or solution design roles, with exposure to system architecture, cloud-native development, and AI/ML integration.</li><li>Strong proficiency in modern programming languages (e.g., Python, Java, or similar) and familiarity with API design and integration patterns.</li><li>Working knowledge of cloud platforms (Azure, AWS, or GCP) and associated services for compute, storage, and security.</li><li>Ability to produce architecture artefacts (diagrams, ADRs, integration specs) and communicate design decisions clearly.</li><li>Demonstrated growth mindset and willingness to develop expertise across AI engineering, system design, and architecture.</li></ul>Preferred Qualifications<ul><li>Experience with AI/ML frameworks (e.g., PyTorch, TensorFlow) and GenAI/LLM ecosystems (prompt engineering, RAG, vector databases, agent frameworks).</li><li>Familiarity with CI/CD pipelines, observability tooling, and security-by-design principles.</li><li>Exposure to enterprise architecture standards and regulated environments (healthcare, pharma, finance).</li><li>Hands-on experience with data modeling, evaluation frameworks, and performance tuning for AI workloads.</li></ul>

Manager, AI Solution Engineer 4949153

The&nbsp;Greek EY&nbsp;ΤΑΧ&nbsp;team&nbsp;was named&nbsp;"Greece Tax Firm of the Year"&nbsp;in the International Tax Review (ITR)&nbsp;European Tax Awards 2022&nbsp;for another year and distinguished itself as a&nbsp;leader in TAX services in Greece.&nbsp;&nbsp;We are currently seeking for Tax Professionals to support our Tax Certificate team and help our clients in tax projects at different industry sectors. Actively establish internal and external relationships and anticipate and identify risks within engagements. You will also be informed of professional standards and firm policies and procedures and effectively apply this knowledge to different client situations. In return, you can expect leading-class learning and development tailored to your unique interests and motivations. You will be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.&nbsp;Your key responsibilitiesEverything you will do will come back to providing tax services to our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you will be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you will become a tax advisor, influencing clients and engagement teams on resolutions that will impact entire industries.You will be part of a high&nbsp;performing team engaged in providing tax certificate services identifying tax exposures and providing solutions to complex tax issues. You will be part of a team which shapes business strategies and you will develop your technical skills leveraging digital technology having a global, innovation and analytics mindset.&nbsp;&nbsp;Skills and attributes for success<ul><li>Teamwork:&nbsp;Encouraging an efficient, innovative and team-oriented working environment by maintaining cooperative relationships and positive attitudes that lead to open communications and sharing of information.</li><li>Communication:&nbsp;Integrating with and influence clients from a varying range of organizations, as part of a diverse and highly driven team with a creative vision and the confidence to make it happen</li><li>Attention to Detail:&nbsp;Illustrating critical thinking, professionalism, high level of self-motivation and ability to work in a multi-tasking and results-oriented working environment with keen attention to high quality and details.</li><li>Tech-Oriented:&nbsp;Using technology to continually learn, share knowledge with team members and enhance service delivery.</li></ul>&nbsp;To qualify for the role you must have&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>0 - 3 years of working experience in tax or accounting professional field</li><li>Strong academic record including a bachelor’s degree in Accounting and Finance or Business Administration or Banking and Finance</li><li>Substantial MS office knowledge</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Excellent communication and prioritization skills</li><li>Strong teamwork and leadership/project management skills</li><li>Results-oriented approach with keen attention to high quality, details and accuracy</li><li>Self-motivation and desire to exceed expectations</li></ul>&nbsp;Ideally, you’ll also have&nbsp;&nbsp;<ul><li>Working experience in a Big4 firm</li><li>Postgraduate studies in Accounting and Auditing, Accounting and Finance, Business Administration, Banking and Finance&nbsp;</li><li>Working experience in tax certificate projects</li></ul>&nbsp;Working location: Athens&nbsp;What we look forWhat’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;<ul><li>What we offer you&nbsp;&nbsp;&nbsp;Ability to Shape your Future with Confidence by:&nbsp;<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp;&nbsp;|&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;</li></ul>#betterworkingworld&nbsp;&nbsp;&nbsp;

TAX Professionals- Tax Certificate

Join our Discover Graduate Program and shape your career in a global technology and communications company committed to creating a better future for everyone.When &amp; WhereDuration of Program:&nbsp;2 years, aiming at a permanent renewal upon completionLocation:&nbsp;Athens (Hybrid)Areas you could be working in include:•&nbsp;&nbsp; &nbsp;Cyber Security Engineering&nbsp; •&nbsp;&nbsp; &nbsp;Network Engineering &nbsp; •&nbsp;&nbsp; &nbsp;Digital Solution Architecture •&nbsp;&nbsp; &nbsp;IT Business Analysis, Applications Delivery and Support •&nbsp;&nbsp; &nbsp;Virtualization and Network Automation •&nbsp;&nbsp; &nbsp;Fiber Optics DesignWhat we’re looking for:•&nbsp;&nbsp; &nbsp;Recently graduated - BSc or MSc preferably in Electrical Engineering, Computer Science, Telecommunications, Network Engineering, AI/Robotics, Security, or Information Technology •&nbsp;&nbsp; &nbsp;Strong academic performance&nbsp; •&nbsp;&nbsp; &nbsp;0-2 years of experience&nbsp; •&nbsp;&nbsp; &nbsp;English &amp; Greek proficient&nbsp; •&nbsp;&nbsp; &nbsp;Curiosity and learning agility&nbsp; •&nbsp;&nbsp; &nbsp;Passion for technology and digital experiencesWhat's in it for you•&nbsp;&nbsp; &nbsp;Hybrid Way of Working: a blend of remote and office-based working, including the option to work up to 20 days from abroad •&nbsp;&nbsp; &nbsp;Having business exposure and accountability from day one •&nbsp;&nbsp; &nbsp;Gain experience working in an agile ecosystem &nbsp; •&nbsp;&nbsp; &nbsp;Competitive pay &amp; benefits •&nbsp;&nbsp; &nbsp;Being part of a global community of tech graduates and experts who deliver world-leading technologyWhat to expect:•&nbsp;&nbsp; &nbsp;Gain critical experiences, stretch your skills and thrive&nbsp; •&nbsp;&nbsp; &nbsp;Personalised learning journey and skills development to ensure you’ll always be future-ready&nbsp; •&nbsp;&nbsp; &nbsp;Continuous feedback and support on how to meet your career goals •&nbsp;&nbsp; &nbsp;A diverse and inclusive working environment where you can be yourself, share inspiration and belong •&nbsp;&nbsp; &nbsp;An agile environment where you can work with flexibility and the freedom to experiment and innovate •&nbsp;&nbsp; &nbsp;A rewarding workplace with practices, initiatives and policies to support your health, safety and wellbeing.&nbsp;If you think this sounds like you, we would love to hear from you.

2025 Discover Graduate Program Greece | Technology

As a Lawyer you will be providing legal advice and consultation for the business operations of the assigned area of responsibility and handling the execution of legal actions for the avoidance of potential legal risks and the protection of OPAP Group interests.&nbsp;Your day to day will include:<ul><li>Representing OPAP Group in litigation and international arbitration proceedings.</li><li>Handling a broad range of disputes—including civil, criminal, labor, and IP matters—with growing autonomy and responsibility.</li><li>Drafting and reviewing legal documents, pleadings, legal opinions and internal memos.</li><li>Providing legal input to business units, contributing to risk identification and mitigation efforts.</li><li>Conducting in-depth legal research and case law analysis to support litigation planning and internal advisory work.</li><li>Monitoring legislative and case law developments relevant to the Group’s operations and providing timely updates to the legal team and interested stakeholders.</li><li>Participating in internal legal initiatives and contributing to the continuous improvement of litigation processes.</li></ul>&nbsp;What you need to succeed<ul><li>Bachelor’s degree in law (LLB) and Master’s degree (LLM) in Private, Civil or Labor Law</li><li>3-5 years of respective experience as a lawyer within a large organization or a prominent law firm</li><li>Proven court experience</li><li>Solid legal research &amp; drafting skills</li><li>Familiarity with legal technology tools &amp; platforms</li><li>Strong communication, negotiation &amp; influencing skills</li><li>Creative problem solving – ability to handle complex legal issues</li><li>Excellent knowledge of English &amp; Greek</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer.&nbsp;Does this sound like you? If yes, we would love to meet you!

Lawyer (Arbitration & Litigation) (3658)

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

We are looking for an enthusiastic Tester for Digital Customer Touchpoints to join our team.This role includes overseeing the testing lifecycle across our digital platforms and relevant touchpoints, ensuring thorough tests for new features in preparation for UAT, and streamlining communication to address issues.Responsibilities<ul><li>Execute the entire testing lifecycle on digital platforms and connected touchpoints</li><li>Prepare detailed and accurate test scenarios for new features</li><li>Facilitate communication with relevant teams to resolve issues effectively</li><li>Develop and manage comprehensive regression testing plans</li><li>Write and execute test cases tailored to specific requirements</li><li>Analyze and report test results to stakeholders with clear recommendations for improvements</li><li>Collaborate with developers, product managers, and UX teams to optimize testing processes</li><li>Support the preparation and setup of systems for UATs</li><li>Provide input to tools and test automation workflows as needed</li><li>Ensure e-commerce capabilities are thoroughly tested to meet the standards</li><li>Continuously evaluate and enhance testing practices to align with business goals</li></ul>Requirements<ul><li>Minimum of 2 years of working experience in testing roles</li><li>Familiarity with Atlassian Cloud tools such as Jira and Confluence, ensuring streamlined collaboration and reporting</li><li>Extensive understanding of digital and e-commerce platforms with hands-on experience testing integrations and customer touchpoints</li><li>Proficiency in regression testing, test case development, and test results analysis</li><li>Competency in interpreting test reports and presenting actionable insights to technical and non-technical teams</li><li>Background in coordinating UAT processes and preparing systems for testing phases</li><li>Capability to optimize testing efficiency within Agile development environments</li><li>Flexibility to use testing methodologies tailored to digital product lifecycles</li><li>Excellent command of written and spoken English (B2+ level)</li></ul>Nice to have<ul><li>Showcase of prior experience with specific e-commerce testing scenarios or platforms</li><li>Expertise in integrating test workflows with CI/CD pipelines</li><li>Familiarity with other testing tools beyond Atlassian Cloud systems</li><li>Skills in cross-browser testing for enhanced digital platform performance</li><li>Qualifications in using automated testing tools for efficiency</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Tester for Digital Customer Touchpoints

As an AI Engineer, you will be reporting to the Head of Applied AI Engineering at the AI Center of Excellence division. You will play a key role in building, optimizing, and operationalizing AI solutions across the enterprise. Working within the Applied AI Engineering organization, this role focuses on designing robust, scalable, and reusable components that enable rapid experimentation and reliable deployment of AI capabilities.Design &amp; Development •Develop and maintain AI engineering components, pipelines, and reusable frameworks supporting enterprise use cases. • Implement and optimize solutions leveraging LLMs, RAG architectures, and multi-agent workflows. • Build APIs, services, and interfaces connecting AI models with enterprise applications. Collaboration &amp; Integration • Partner with data scientists, solution designers, and software engineers to translate prototypes into production-grade implementations. • Contribute to cross-pillar work across Applied AI Engineering’s different teams to ensure cohesive, high-quality delivery. • Participate in technical design reviews and support integration with internal platforms and enterprise systems. Quality &amp; Standards • Follow and contribute to Applied AI Engineering (A2E) standards, coding best practices, and documentation protocols. • Support evaluation, testing, and monitoring to ensure safety, reliability, and compliance of deployed AI solutions. • Document components, patterns, and processes to facilitate reuse and knowledge transfer.BASIC QUALIFICATIONS<ul><li>5+ years of experience in AI, ML, or software engineering roles.</li><li>Strong proficiency in Python and modern frameworks such as LangChain, AI Foundry or similar AI toolkits.</li><li>Experience working with cloud platforms (Azure, AWS, or GCP) and MLOps/LLMOps tools.</li><li>Solid understanding of data pipelines, APIs, vector databases, and model deployment.</li><li>Proven ability to work in collaborative, cross-functional environments.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Pharmaceutical/healthcare industry or consulting experience, along with strong project management skills strongly preferred.</li><li>Expertise in Generative AI, Large Language Models and adjacent technologies.</li><li>Proven track record of developing and delivering AI-driven PoCs and MVPs.</li><li>Strong analytical and problem-solving skills with the ability to navigate complex technical and business challenges.</li></ul>&nbsp;&nbsp;

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