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CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

The Customer Care Supervisor is responsible for ensuring the delivery of an outstanding after-sales customer experience by leading customer service activities, overseeing the effective resolution of customer inquiries and complaints, and supporting the continuous improvement of customer satisfaction. Acting as the primary escalation point, the role ensures that customer cases are managed efficiently, professionally, and in line with company standards.Key Responsibilities<ul><li>Supervise and support the Customer Care team to ensure high levels of customer satisfaction and service quality.</li><li>Act as the primary escalation point for complex customer inquiries, complaints, and after-sales issues.</li><li>Monitor, track, and follow up on customer cases to ensure timely and effective resolution.</li><li>Ensure all customer interactions are handled professionally, accurately, and in accordance with company procedures.</li><li>Provide expert guidance and information regarding products, services, and automotive-related matters.</li><li>Analyze customer feedback and identify opportunities to improve customer experience and operational processes.</li><li>Monitor team performance through KPIs and service standards, implementing corrective actions where necessary.</li><li>Collaborate with internal departments to resolve customer issues and improve service delivery.</li><li>Prepare reports and maintain accurate records of customer interactions, complaints, and resolutions.</li><li>Support administrative and operational activities related to customer care functions.</li><li>Foster a customer-centric culture and promote continuous improvement initiatives within the team.</li></ul>Qualifications &amp; Skills<ul><li>University degree in Business Administration, Customer Service Management, Marketing, or a related field.</li><li>Proven experience in customer service, customer care, or after-sales support, with previous supervisory experience considered an advantage.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong leadership and team management abilities.</li><li>Customer-focused mindset with a strong commitment to service excellence.</li><li>Results-oriented approach with the ability to achieve performance targets and KPIs.</li><li>Strong organizational and time-management skills.</li><li>Ability to perform effectively under pressure and manage multiple priorities.</li><li>Proactive, dynamic, and solution-oriented working style.</li><li>Technical background and familiarity with the automotive industry will be considered an asset.</li><li>Very good command of English, both written and spoken.</li><li>Excellent knowledge of Microsoft Office applications.</li></ul>What You’ll Get:💰 Competitive salary &amp; benefits package🛍️ Access to our exclusive corporate portal with special discounts just for our Group people🛡️ Private health insurance for peace of mind📈 Pension plan (depending on role/level) – planning ahead made easier🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters!🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously!🏓Corporate ping-pong and football tournaments🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Customer Care Supervisor

AB Vassilopoulos: A world of opportunities awaits you&nbsp;At AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece - from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles - we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.Become part of the #proudABers team!The opportunityWe are seeking a dynamic and results-driven Retail Media Specialist to join our team. As a Retail Media Specialist, you will play a pivotal role in identifying new business opportunities &amp; touchpoints, developing, and executing strategies that drive customer engagement, increase brands’ visibility in-store / online, and boost sales. You will collaborate with various teams, including marketing, commerce, and store operations, to create and manage retail media campaigns across multiple channels.What you will focus on&nbsp;<ul><li>Identify and prospect new clients/advertisers.</li><li>Develop and Maintain Suppliers Relationships regarding retail media.</li><li>Understand client needs and provide custom solutions that align with their business objectives.</li><li>Deliver compelling sales presentations to clients/advertisers on AB own media touchpoints.</li><li>Prepare proposals both for marketing (awareness, consideration) and trade (promo related) campaigns &amp; teams.</li><li>Monitor industry trends and competitor activities to identify new opportunities and stay ahead of market trends.</li><li>Stay up-to-date with the latest media &amp; retail media technologies and tools.</li><li>Work closely with our internal teams to ensure client satisfaction and successful campaign execution.</li><li>Maintain accurate records of sales activities, client interactions and prepare sales reports for management.</li><li>Have a data driven and fact-based approach with media and sell out KPIs.</li></ul>Who we are looking for<ul><li>4+ years of experience in Business Development, Sales, or Account Management (preferably in retail media, or media &amp; advertising field).</li><li>University Degree BSc. in Business, Marketing, Advertising, or any related field.</li><li>Excellent knowledge in Greek and English language (both spoken and written)</li><li>MS Office Literacy | focus on Excel in CRM tools</li><li>Strong understanding of the Media Landscape</li><li>Proven track record of achieving and exceeding targets (driving business growth)</li></ul>The value you bring<ul><li>Analytical Thinking | Interpret data and make informed decisions.</li><li>Organizational Mastery | Prioritize tasks effectively and consistently meet deadlines.</li><li>Authentic Communication | Deliver clear, concise, and compelling messages to a variety of stakeholders.</li><li>Results Orientation | Manage time efficiently, focus on solutions and set clear goals.</li><li>Togetherness | Value diverse perspectives and foster a strong sense of belonging within the team.</li><li>Negotiation Skills | Drive win–win outcomes for both clients and the company.</li><li>Your authentic self!</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Hybrid way of working</li><li>Wellbeing Program</li></ul>A place where everyone belongsAll our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

Retail Media Specialist

As a Sales &amp; Reservations Associate, you will be part of the first guest’s experience with F ZEEN RETREATS. The main goal is to ensure that the guests book the room that is most suitable to them following their requests and to reflect the F ZEEN philosophy well within this communication via email, telephone and other.&nbsp;About us&nbsp;F ZEEN RETREATS is a fast-growing group, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F ZEEN RETEATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.&nbsp;&nbsp;The driving force behind the success of F ZEEN RETREATS is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment where everyone is encouraged to strive for excellence.&nbsp;If you believe that a company should invest in your continued professional development as we do, and if you are looking for your next challenge, we would like to hear from you.&nbsp;What you’ll do&nbsp;<ul><li>Follow up on e-mail and phone requests regarding accommodation&nbsp;</li><li>Process, confirm or modify room reservations and send relevant confirmation to guests&nbsp;</li><li>Assign rooms to each guest and update this in the system&nbsp;</li><li>Keep the front office department updated at all times for any changes in the systems during the operation of the hotels&nbsp;</li><li>Process payments, credits, and charges in a secure and efficient way and keep all records updated&nbsp;</li><li>Monitor price parity and availability across all channels&nbsp;</li><li>Monitor the direct pricing and rate plans and develop strategies aiming to maximize reservations performance&nbsp;</li><li>Keep the reservations reports up to date&nbsp;</li><li>Participate in the Set up of the monthly targets and in the monthly budget reconciliation&nbsp;</li></ul>What we are looking for&nbsp;<ul><li>Proven work experience as a Reservations Agent, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered an asset&nbsp;</li><li>Experience in Hotel Program (PMS)&nbsp;</li><li>Computer literacy (Outlook, Excel, Word, etc)&nbsp;</li><li>Possess excellent interpersonal and communication skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer&nbsp;<ul><li>Positive working environment&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Be part of an ever-evolving organization focused on transformation and innovation&nbsp;</li><li>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self&nbsp;</li><li>Be part of a winning team who embrace diversity, inclusion, and our differences&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Health Insurance package&nbsp;</li></ul>Culture &amp; values&nbsp;We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.&nbsp;Join Our Team&nbsp;<ul><li>A team that is built on respect and excellent service over collaboration.&nbsp;</li><li>A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences.&nbsp;</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal&nbsp;</li><li>A team that celebrates achievements made individually and encourages a positive attitude and integrity&nbsp;</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath&nbsp;</li><li>A mindful and considerate, people-oriented workplace&nbsp;</li><li>A family-run company with exceptionally high standards both for the guests and the employees alike&nbsp;</li></ul>Should you wish to join F ZEEN team, please send us your CV!

Sales & Reservations Associate

The role involves achieving the credit and collection objectives of the organization and striking a balance between maintaining excellent working relationships with customers and ensuring timely payments.This role is focused on driving effective credit and collection operations while supporting the overall financial health of the business and maintaining positive customer relationships. The position plays a key role in managing commercial risk, improving cash flow, and ensuring transparency across financial processes through close collaboration with internal stakeholders across Sales, Marketing, Finance, and leadership teams.What You'll do<ul><li>Support development of policies which follow customer service best practices but also ensures timely payments from the customers.</li><li>Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members</li><li>Responsible to provide transparency on the state of the books and timely communication to all relevant stakeholders with clear and crisp messages on next steps.</li><li>Support in payment plans negotiation with consumers to ensure bad debts are reduced. Such negotiations should be firm but fair without damaging the relationship</li><li>Responsible for timely trend analysis and building early warning system to internal stakeholders (Sales, Marketing, Executive teams as necessary) and proposed / implement changes to mitigate commercial risk to the business</li><li>Participate in process improvement projects and support other management directives as prescribed with a balanced customer service approach but eventually to improve debt collection processes.</li><li>Develop clear understanding of the risks associated to the job and follow the guidelines mentioned in internal control systems.</li><li>Able to moderate difficult negotiations professionally and to be able to positively influence the customers / internal stakeholders.</li><li>Good understanding of C&amp;C (Credit &amp; Collection) KPIs and Targets and ability to define possible actions.</li><li>Identify and leverage opportunities to improve processes within the MO by using best practices from the region or global level</li><li>Provide daily administrative support to departments and support/backup the Finance function, including tasks and projects.</li></ul>What You’ll Bring<ul><li>Diploma or degree in Finance / Accounting or Business Administration or related field.</li><li>At least 2 years of experience in Credit Control &amp; Collection is preferred.</li><li>Proficiency in English.</li><li>Strong in Microsoft Office applications, experienced in SAP is an absolute advantage.</li><li>Strong communication and collaboration skills with customer-focus mindset is a must.</li><li>Good business &amp; financial understanding to assess market risks and come to balanced decisions.</li><li>Critical thinking and decision making is needed.</li><li>Analytical skillset to assess credit risk trends and change in risks behaviors.</li><li>Positive attitude to problem solving, self-motivated, independent and a fast learner.</li></ul>What’s In It for You<ul><li>Continuous investment in employee development across functions, geographies, and expert career paths.</li><li>Access to diverse trainings and promotion opportunities tailored to individual strengths.</li><li>Clear success criteria with jointly defined business and development goals.</li><li>Ongoing feedback, reviews, and coaching with team leaders.</li></ul>

Credit Control & Collection Analyst(hybrid)

With a leading presence in the Greek business ecosystem for over a century, we are the exclusive distributors of a very broad range of automotive and machinery products of world-renowned brands. Acting always with integrity and respecting our Group’s heritage, we only make promises that can be kept, and we deliver them. We turn our visions into reality, setting as our main priority the betterment of our customers’ daily lives. We pledge to create solutions by offering personalized experiences, whilst we are committed to operating in a sustainable way.&nbsp;𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Commercial Machinery Sales team.SALES ENGINEER Construction &amp; Crushing Machines&nbsp;#YourRole in more detail✅ Prepare, negotiate, and present product technical portfolio details and financial offers.✅ Answer general and detailed questions about commercial vehicles and the financial aspects of their purchase.✅ Help customers familiarize themselves with the trucks/vehicles they are interested in by demonstrating and explaining technical details and specific legal or financial requirements.✅ Help customers arrange and process financing and purchase options based on their situation.✅ Communicate with new and existing customers to discuss their needs.✅ Maintain and develop the company’s customer base.✅ Present, promote, and sell products/services using strong arguments to existing and prospective customers.&nbsp;What will you bring:✅ Bachelor’s degree in Mechanical Engineering will be an asset.✅ Previews working experience of a minimum of 3 years in a relevant sector.✅ Customer service oriented.✅ Availability for frequent travel.✅ Excellent knowledge of the MS Office suite and particularly&nbsp;Excel.✅ Fluency in Greek and English, both oral and written.✅ Excellent communication, sales, and negotiation skills✅ Self-motivated, decision-making, and problem-solving attitude.✅ Analytical thinking, attention to detail, and strong organization and prioritization skills.✅ Strong business acumen and proactive thinking.✅ Positive aptitude and desire for continued personal development &amp; growth.✅ Military obligations fulfilled (for male applicants).&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking💻 Cutting-edge IT equipment, mobile, and data plan📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG, and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.&nbsp;&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

SALES ENGINEER CONSTRUCTION AND CRUSHING MACHINES

Intellectica is seeking a Customer Care Agent on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dedicated Customer Care team and play a key role in supporting customers across telecom and energy services, ensuring a consistently high level of service and customer satisfaction.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Respond to incoming customer calls, emails, or messages regarding telecom and energy services</li><li>Provide clear information about plans, billing, payments, and service details</li><li>Assist with basic technical issues (e.g., SIM activation, internet connection checks) and coordinate with the technical team when needed</li><li>Support customers during onboarding, service activation, or plan changes</li><li>Record customer requests and updates accurately in the CRM system</li><li>Follow company guidelines and procedures to ensure consistent and helpful service</li><li>Collaborate with internal teams, such as Sales, Billing, and Technical Support, to resolve customer issues</li><li>Identify simple opportunities for upgrades or additional services when relevant</li><li>Maintain a polite, patient, and professional tone in all interactions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>&nbsp;</li><li>High school diploma or higher; a Bachelor’s degree is a plus</li><li>1–2 years of experience in customer care, call center, retail, or another service-related role</li><li>Experience in telecommunications or energy services is strongly preferred</li><li>Proficiency in CRM Systems and MS Office</li><li>Fluent in both English and Greek</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Clear and effective communication skills</li><li>Strong customer‑focused approach</li><li>Patience and attentive listening ability</li><li>Positive and practical problem‑solving mindset</li><li>Cooperative and supportive team attitude</li><li>Professional, consistent, and reliable behavior</li><li>Calm and steady under pressure</li><li>Careful and accurate attention to detail</li></ul>

Customer Care Agent

As a Marketing Local Process Expert, you will own the Hilti product portfolio in your market, collaborating closely with regional marketing, trade managers, strategic marketing (including HOL specialists), pricing, and digital teams.As a Marketing Local Process Expert you will be the owner of the Hilti Products portfolio management in your market. You will work with Marketing Regional Process Expert, Trade Managers, Strategic Marketing especially HOL specialist, pricing team and digital team. You will also work with channels, logistic planners and material masters, and after market services. You will be first level support for sales force to provide product info to increase the customer experience, collaborate with Digital department in the webinar process You’ll have broad product knowledge on Hilti catalogue, as well as be part of expert network and collaborate cross-department. You will also drive process optimization. This opens lots of career options for the future.What You'll do<ul><li>Management of the product portfolio within the product life cycle, including item set up, translation, regular reporting, material planning (SFI)</li><li>Responsible for Hilti website maintenance in PDP and SAP ByD (e.g. product ranges, related products, missing/wrong prices, etc.)</li><li>Jointly collaborate with trade/product managers during INP process and local Trade Day preparation to grant successful launches (INP Plan, etc.)</li><li>Responsible of pricing operational activities (price set-up, catalogue updates) in collaboration with HUB Pricing team, including pricing of Peak Demand service</li><li>Management of tools for estimating and securing price positioning (NSP) and profitability</li><li>First level support for sales force including operational product questions and complaints</li><li>Coordinate the management of training material related to Products and Applications (i.e. translation, local storage in Sharepoint and REDi, etc.)</li><li>Support the onboarding of new MO trade managers (from operational point of view; i.e. explaining the INP processes)</li><li>Management of GDPR consents and collaboration with local Digital Marketing Specialist on data quality topics</li><li>Management and input of Commercial Agreements in the system; Communication to sales force about upcoming expiration of agreements</li><li>Management of repair cost limit (RCL) and collaboration with regional service center (TSC)</li><li>First level support for special product requests for items out of Hilti standard portfolio</li></ul>(LPS process) <ul><li>First level support for issuing product quality certificates</li><li>First level support for Salesforce.com related topics</li><li>Work in synergies with local trade managers and regional process expert</li></ul>occasionally with Regional Product Managers <ul><li>Actively participate in the E4 Marketing LPE community to share ideas, and continuously improve processes from Hub to MO and vice versa</li><li>Collaborate in other cross-functional teams in marketing, channels, logistic, tool service and sales</li><li>Drive process improvement activities</li><li>Ensure process documentation ,compliance of standards and operational excellence</li></ul>What You’ll Bring<ul><li>University degree in the field of marketing, business administration or engineering</li><li>2+ years of professional experience in marketing, material management, sales or management consulting</li><li>Previous experience in Product Management will be considered a strong advantage</li><li>Excellent business understanding and high affinity for technical products</li><li>Demonstrates strong analytical and conceptual skills</li><li>Basic understanding of processes related to marketing activities</li><li>Strong written and spoken communication and presentation skills in Greek and English</li><li>Ability to work with multiple stakeholders locally and at Regional level (should be comfortable to work in a multinational environment)</li><li>Well organized, with excellent planning skills, yet agile and open minded</li><li>Ability to work with deadlines, experience in delivery tasks on time and organize autonomously time and agenda</li><li>Excellent knowledge of Office package (Excel, Powerpoint, Word)</li><li>Knowledge of SAP ByD, Salesforce.com, BOA, JIRA, PowerBI, PDP are a plus</li><li>Availability for short business trips (eg. 2-4 times per year, when required)</li></ul>What’s In It for You<ul><li>A friendly, inclusive environment where expressing yourself is appreciated.</li><li>Opportunities to advance your career.</li><li>Continuous Training &amp; Development opportunities through global platforms.</li><li>Multinational environment with opportunities for personal &amp; professional growth.</li></ul> <ul><li>Corporate Responsibility: Contribute to our corporate social responsibility initiatives and be part of a company that gives back to the community.</li></ul>

Local Marketing Process Expert (hybrid)

Intellectica is recruiting an ambitious Presales &amp; Proposal Engineer on behalf of its client, a long-established engineering company operating in the high efficiency energy sector. With a strong heritage and exclusive collaborations with leading European manufacturers, the company designs, supplies, and supports advanced Combined Heat &amp; Power (CHP) systems and integrated energy solutions. Its portfolio includes comprehensive engineering services, turnkey project delivery, and robust after sales support. Based in Athens, Greece and reporting directly to the Technical Director, the Presales &amp; Proposal Engineer will play a pivotal role in the development of technical commercial proposals and will collaborate closely with engineering, procurement, and sales teams.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the preparation of complete technical and financial proposals, ensuring alignment with client requirements and engineering performance standards</li><li>Analyzing client specifications, energy profiles, and site constraints to define optimal CHP system configurations</li><li>Conducting preliminary engineering studies, including energy balances, performance simulations, techno-economic assessments, and equipment sizing</li><li>Designing CHP system layouts and defining auxiliary systems (heat recovery, cooling systems, electrical integration, Balance of Plant)</li><li>Preparing high-quality technical documentation for proposals, including technical descriptions, layouts, and single-line diagrams</li><li>Coordinating with suppliers to obtain quotations, clarify technical specifications, and evaluate equipment options</li><li>Identifying and assessing new suppliers and technology partners to strengthen solution competitiveness</li><li>Developing CAPEX and OPEX estimates reflecting full lifecycle project costs</li><li>Supporting the Sales team in client meetings and presentations by providing technical expertise and solution insights</li><li>Collaborating closely with Engineering, Procurement, and Project Management teams to ensure smooth project handover</li><li>Monitoring market trends, competitor activity, and developments in the CHP and distributed energy sector</li><li>Undertaking any additional responsibilities as required</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Mechanical Engineering (ideally), Electrical Engineering or a related engineering field</li><li>3–5 years of experience in presales, proposals, or technical‑commercial engineering roles, preferably within energy or electromechanical projects</li><li>Previous involvement in CHP projects or energy‑generation systems is considered a strong advantage</li><li>Genuine enthusiasm for thermodynamics and energy systems</li><li>Proven capability in performing equipment sizing, energy calculations, and preliminary engineering studies</li><li>Strong familiarity with technical specifications, engineering documentation, and contractual requirements</li><li>Proficiency in AutoCAD</li><li>Excellent command of MS Office especially Excel and Word</li><li>Fluent in English and Greek, including technical terminology</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong analytical thinking</li><li>Ability to consolidate technical and commercial information</li><li>Team‑oriented mindset and effective cross‑department collaboration</li><li>Ability to prioritize and manage multiple proposals efficiently</li><li>Clear and confident technical communication</li><li>High attention to detail</li><li>Willingness to travel when required</li></ul>&nbsp;

Presales & Proposal Engineer

As a Solution architect in the D365 CRM solution area ensures long term stability, performance and continuous evolution of the CRM solutions. The person will design E2E solutions across the different architecture layers, functional, technical while ensuring data integrity &amp; compliance with CCH enterprise architecture principles.Key Responsibilities<ul><li>Collaborate with the product team &amp; business partners in capturing requirements and translate them into high-level solution design, highlighting the pre-requisites, risks, impact on performance</li><li>Support the creation of a product roadmap based on the continuous evolution of the business &amp; technology trends</li><li>Create &amp; maintain Solution Design for D365 customer engagement apps within the scope of Power Platform.</li><li>Create &amp; maintain Solution Design for D365 mobile first features and proficiency with D365 mobile apps configurations.</li><li>Create &amp; maintain Solution Design for the web applications, using HTML, CSS, JS, Angular, React, and NodeJS.</li><li>Assure usage of Azure DevOps CD/CI Pipelines (ALM, YAML).</li><li>Troubleshoot and resolve technical issues as needed.</li><li>Responsible to document the solution architecture design and capture functional/technical artificats that describe the E2E solution design using TOGAF principles, using&nbsp;Azure DevOps Wiki.</li><li>Coordinate &amp; collaborate with CCH architect community, security &amp; enterprise architect to ensure validation of the design principles and contribute to continue building the CCH cohesive landscape.</li><li>&nbsp;&nbsp;Ensure proper integration design of the product with cloud solutions where relevant and collaborate with integration teams to provide recommendations and support for design &amp; delivery</li><li>&nbsp;Coordinate with technical architects &amp; Ops teams to ensure proper solutions layers are identified, monitoring is enabled and part of a sustainable &amp; maintainable support model.</li><li>&nbsp;&nbsp;Work very closely with Platform Architect on Performance Improvements opportunities and new functionalities architecture</li><li>&nbsp;&nbsp;Participate in product assessment (RFI/RFP) and provide technical analysis &amp; recommendations based on internal capabilities / technology trends available in the market.</li><li>&nbsp; &nbsp;Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle</li><li>&nbsp;&nbsp;Stay up-to-date with emerging trends and technologies in the industry.</li><li>Work with the vendor development team to align on code changes that improve the state of the solution architecture to meet Coca-Cola Hellenic business requirements.</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in computer science or equivalent.</li><li>Min 5 years of experience in working as a Senior Developer or Solution Architect or Business Analyst in the Microsoft D365 Sales, Customer Service or Field Services areas of B2B or B2C preferably in the FMCG industry.</li><li>Proven experience in architecture principles using SOA patterns &amp; TOGAF framework or similar.</li><li>Product experience &amp; hands-on D365 CRM Platforms, integration with SAP ERP backend or any similar technology.</li><li>Architecture Certifications on cloud technology or D365 Platforms well appreciated.</li><li>Strong knowledge of web development using HTML, CSS, JS, Angular, React, and NodeJS.</li><li>Proficient in computer networks, programming principles, computer architectures, systems programming, data structures and algorithms (knowledge of Azure data factory), object-oriented programming (.NET, C#), front-end programming (custom PCF development), Advanced SQL skills, software development methodologies (Agile and SCRUM), cloud development and ops (Azure infra, azure functions, Azure service bus, Azure Event Hub, Application Insights). Unit testing development and Load test implementation (Playwright, JMeter)</li><li>Understand hosting models using hybrid architecture models - on-premise &amp; cloud solutions (Azure, AWS,…) using IaaS, Paas, SaaS and their impact on the product lifecycle</li><li>Experience with Azure DevOps CD/CI Pipelines (ALM).</li><li>Strong understanding and experience in Agile Delivery Methodology. Hands on experience with Scaled Agile framework will be considered as an advantage.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong communication and influencing skills.</li><li>English proficiency</li></ul>

D365 Solution Architect

We are looking for a hands-on Marketing Generalist who thrives in a fast-paced environment and enjoys wearing multiple hats. This role is perfect for someone who combines creativity with analytical thinking, wants to actively shape brand presence, and contribute directly to business growth. You won’t just “support” marketing activities — you’ll be part of building and evolving them.Key Responsibilities:<ul><li>Execute multi-channel marketing campaigns (digital and offline)</li><li>Support content development for website, newsletters, and marketing materials</li><li>Coordinate email marketing campaigns and maintain CRM lists</li><li>Monitor and analyze campaign performance (KPIs, ROI, engagement metrics)</li><li>Collaborate with internal teams (sales, product) to align messaging and campaigns</li><li>Support event planning, exhibitions, and promotional activities</li><li>Conduct market research and competitor analysis</li><li>Work with external partners and vendors when needed (media, etc.)</li></ul>Skills &amp; Experience:<ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, or related field will be considered an asset</li><li>1-2 years of experience in a marketing role</li><li>Strong understanding of digital marketing (social media, email, SEO basics)</li><li>Experience with marketing tools (e.g., Google Analytics, Meta Business Suite, email platforms like Mailchimp) is a plus</li><li>Excellent written and verbal communication skills in English</li><li>Strong organizational and project management skills</li><li>Ability to multitask and manage multiple projects simultaneously</li><li>Analytical mindset with attention to detail</li><li>Creative thinking and problem-solving ability</li><li>Proficiency in Microsoft Office / Google Workspace</li><li>Basic design skills (Canva, Adobe Suite) are a plus</li></ul>

Marketing Generalist

Barilla Hellas is looking for a Marketing Specialist to join the Pasta Meal &amp; Bakery Marketing team in Greece. The individual will be based in Athens and will report to the Marketing Director Greece.The Marketing Specialist will support the performance of the brand portfolio by contributing to business strategies and marketing plans. The role will be responsible for assisting in the implementation of marketing activities, monitoring brand results, and supporting the achievement of short- and long-term sales, market share, and profitability objectives. Additionally, the individual will collaborate cross‑functionally with teams such as Trade Marketing and Finance to help prioritize initiatives, support P&amp;L management, and ensure alignment with overall business goals.&nbsp;&nbsp;Key Accountabilities&nbsp;<ul><li>Support the Marketing Team in developing and implementing&nbsp;marketing plans to deliver brand goals</li><li>Build and implement communication plans and brand activations (involvement communication, briefing E2E)</li><li>Take active role in product, category development and portfolio design activities</li><li>Evolve and execute Digital Marketing strategies</li><li>Track of brand performance and communication activities</li><li>Manage external business partner relations (i.e. media, creative, PR agencies), as needed in development and execution of marketing plans</li><li>Manage internal and global stakeholders</li><li>Define consumer research needs, analysis of results, transform the outcomes into strategies &amp; actions</li><li>Adapt global materials to local requirements with consideration to legal aspects</li><li>Support delivery of innovation projects</li></ul>&nbsp;Qualifications &nbsp;<ul><li>Bachelor and/or Master Degree in Marketing, Communications or relevant field (considered a plus)</li><li>1-2 yeas of relevant experience</li><li>Creative, innovative, result oriented, dynamic and self-motivated personality (with ownership, team player &amp; ability to work by own)</li><li>Strong communication, interpersonal, planning and organizing skills</li><li>Strong ability to work as part of a team, to prioritize and multi-task</li><li>IT literate (MS Office), NielsenIQ Discover considered a plus</li><li>Fluency in Greek and English</li></ul>&nbsp;

Marketing Specialist

The Greek leading Biscuits &amp; Bakery companyΕ.J. PAPADOPOULOS S.A. is seeking to employ a talented, driven &amp; committed:Exports Administratorto join our International Markets&nbsp;team in AthensThe role:Exports Administrator&nbsp;supports and coordinates international export operations. The role involves managing export documentation, coordinating shipments, communicating with international customers and logistics partners, and ensuring compliance with export regulations and company procedures.How you will contribute:<ul><li>Prepare and process export documentation (invoices, packing lists, certificates, shipping documents, etc.)</li><li>Coordinate shipments with freight forwarders, transport companies, and customs agents</li><li>Monitor orders and ensure timely delivery to international customers</li><li>Maintain accurate export records and update internal systems</li><li>Communicate with customers, suppliers, and internal departments regarding export activities</li><li>Ensure compliance with international trade regulations and company policies</li><li>Support the sales and logistics teams with administrative tasks related to exports</li></ul>What you will bring :<ul><li>Bachelor’s Degree in Finance/Business Administration or other relevant field</li><li>2–4 years of experience in customer service and/or operations roles</li><li>Previous experience in export administration, logistics, or international trade will be considered as a plus</li><li>Strong organizational and communication skills</li><li>Excellent attention to detail and ability to manage multiple tasks</li><li>Good knowledge of Microsoft Office and ERP systems</li><li>Fluency in English (written and spoken)</li><li>Ability to work effectively in a team environment</li></ul>

Exports Administrator

UTECO is a technical equipment provider in the field of automation with expertise in industrial &amp; marine applications and infrastructure projects.The company holds strong position with five business units USP (Uteco Sensor Production), M&amp;I (Measurement &amp; Instrumentation), APM (Automation Power &amp; Power), C&amp;C (Cables &amp; Components) and Service.We exclusively represent leading brands that meet customers’ needs for specialized products such as sensors, instrumentation and process control systems, power automation systems and special cables by providing reliable solutions.Continuing a history of 50 years of leadership, experience, and vast knowledge in manufacturing temperature sensors for temperature and level, UTECO is driven and underpinned by a commitment to technological innovation, green energy, and passion for excellence.Following our purpose and leveraging our strong position and expertise in the market, we aim to create superior value for all our stakeholders by pushing the boundaries of technology in everything we do.Be Part of our Team &amp; Take your next career step at UTECO!UTECO people are our most valuable asset, and they build the foundation of our success over the years. Our main objective is to shape a single culture across the organization, by developing a high-performing team ensuring job satisfaction for each member.Our specialized knowledge, technical expertise, dedication for continuous improvement, and the passion of our people for what we do are key factors in the company’s successful growth and expansion into new market areas.We are looking for a Servo &amp; Robotics Specialist (APM) to join our team and provide sound technical leadership in all aspects of our business.Your Responsibilities:<ul><li>Actively promote our products portfolio, solutions and services</li><li>Identify the market requirements and specifics, develop and execute the strategies and tactics for growth of orders and profitability.</li><li>Work with other Business Units to sell higher-level solutions, leverage opportunities</li><li>Seek new opportunities to sell assigned products and services to new customers and industries.</li><li>Negotiate with customers relevant business contracts</li><li>Drive sales and proposal strategies with the sales support organization.</li><li>Oversee, ensure and personally support the execution of committed contractual terms to customers in all business transaction.</li><li>Prepare an annual booking budget by period and be able to forecast client’s business activity.</li><li>Continuously drive the improvement of customer satisfaction by understanding, communicating and executing solutions to their needs.</li></ul>Your Profile:<ul><li>MSc/BSc in Electrical Engineering / Automation / Electronics/ Mechanical Engineering</li><li>Experience in industrial sales, preferably in the sector of Robotics and Servo.</li><li>Excellent command of English/Greek Language (written and verbal communication)</li><li>Strong Computer literacy (MS Office, ERP/CRM Systems)</li><li>Development of initiative and orientation to the result</li><li>Ability to travel in Greece &amp; Abroad</li><li>Driver’s license</li><li>Fulfilled military obligations for male candidates</li></ul>What we offer you:A competitive salary<ul><li>Creative working environment</li><li>Career development opportunities</li><li>Continuous Training</li><li>Team oriented culture</li><li>Private health insurance plan</li><li>Company car and mobile phone</li></ul>

Servo & Robotics Specialist

H Hotels Collection&nbsp;is seeking an experienced&nbsp;Regional Reservation Manager&nbsp;to oversee reservations operations across all H Hotel Collection properties in Rhodes. You will lead a team of agents, ensure the smooth handling of bookings from multiple channels, monitor occupancies, manage cancellations, and issue stop sales or extra allotments when needed. Working closely with sales and auditing teams, this role requires strong leadership, attention to detail, and proven multi-property reservation management experience.What You’ll Do:<ul><li>Lead and manage the reservations function across, ensuring smooth operations, compliance with company policies, accurate booking management, and maximizing occupancy and revenue while delivering excellent guest service.</li><li>Oversee the entire reservations process and ensure compliance with policies.</li><li>&nbsp;Manage daily reservations, cancellations, no-shows, and occupancy control.</li><li>Liaise with tour operators, partners, and internal departments to optimize contracts and revenue.</li><li>Responsible for the development of Reservations Department.</li><li>Ensure accurate data entry and handling of reservations.</li></ul> &nbsp;What We’re Looking For:<ul><li>Bachelor’s Degree preferably in Hospitality Management.</li><li>Minimum 3 years of experience in similar position.</li><li>Proficient knowledge of hotel systems (Opera, Opera Cloud, Protel) and Microsoft Office.</li><li>Strong customer focus with experience in delivering exceptional customer service.</li><li>Excellent written and verbal communication skills</li><li>Organizational skills, result-oriented approach.</li><li>Advanced Spoken &amp; Written English and German, additional languages are a plus.</li></ul>Why Join Us:<ul><li>Competitive compensation package.</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development.</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Regional Reservations Manager

We are&nbsp;seeking&nbsp;an empathetic and inspiring leader to guide our talented software development team. In this role, you will&nbsp;be responsible for&nbsp;fostering a collaborative and supportive environment where team members can thrive both personally and professionally. Your primary focus will be on your people: mentoring and developing them, removing roadblocks, and steering the team’s technical direction in alignment with the company’s strategic&nbsp;objectives<ul><li>Lead two agile full-stack teams focused on building core platform services that power all TeamViewer products, and take full ownership of delivering on the product roadmap&nbsp;</li><li>Ensure high code quality and overall team performance, holding responsibility for technical excellence and delivery&nbsp;</li><li>Leverage your solid technical background to inspire, guide, and mentor the teams, ensuring their solutions are scalable, reusable, and easy to integrate by other teams&nbsp;</li><li>Promote an agile mindset and support the team in delivering software that meets the highest standards in stability, performance, and security&nbsp;</li><li>Foster a culture of open communication and continuous feedback within the teams&nbsp;</li><li>Support the personal and professional growth of team members, helping them reach their full potential&nbsp;</li></ul>Requirements<ul><li>University degree in Computer Science, Information Technology, or a related field&nbsp;</li><li>Minimum of 2 years in a leadership position within an agile software development environment&nbsp;</li><li>At least 5 years of hands-on development experience with Java, React,&nbsp;C++,  or&nbsp;Kotlin&nbsp;</li><li>Strong understanding of clean code principles, object-oriented design patterns, scalable distributed systems, security, and network communication&nbsp;</li><li>Analytical and structured working style with a collaborative and team-oriented mindset&nbsp;</li><li>Passion for continuous learning and a proactive attitude toward new challenges&nbsp;</li><li>Fluency in English is&nbsp;required;&nbsp;additional&nbsp;languages such as German are a plus</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Option to lease an e-bike (Germany only)</li><li>Special terms for local gyms</li><li>Access to Corporate Benefits platform&nbsp;with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 50% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Team Manager, Software Development (all genders)

SKY express is currently seeking to hire a Repair Administrator for aviation parts to join our technical team. This role will provide Supply chain support within our CAMO and line maintenance teams for a wide range of aircraft parts. The successful candidate will have the following responsibilities and profile:Role Description:<ul><li>Generate Repair and Warranty orders for aircraft parts &amp; Tools.</li><li>Knowledgeable with trace docs. (optional).</li><li>Adherence to Not To Exceed repair quotes for approvals.</li><li>Administration and prioritization of Repair Requests, Request for quotes and to generate repair orders.</li><li>Data entry to include repair orders, status updates, vendor quotes, and competitive price information.</li><li>Daily vendor communication to support resolution of discrepancies, better pricing and expedite orders to support line maintenance.</li><li>Work with the accounting dept to solve any invoice issues.</li><li>Work with the Inventory Locator System, and other MRO’s to find repair vendors.</li></ul>Skill set:<ul><li>Aviation experience desirable however not essential.</li><li>Degree of Business Administrator from an accredited University (Optional).</li><li>Military obligations fulfilled in case of a male candidate.</li><li>Sales Support role, or quoting role, or a combination of these roles.</li><li>The Repair Administrator must demonstrate a superior ability to positively relate to and communicate with vendors.</li><li>Reliable and able to multitask on fast pace environment.</li><li>Advanced MS office Skills.</li><li>Excellent organizational and communication skills.</li><li>Good level in written and spoken English language.</li></ul>If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format&nbsp;ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Repair Administrator

We’re looking for a passionate individual to join our team as a Passenger Management Agent. In this role, you will play a key part in ensuring a seamless and efficient passenger experience throughout all pre-check-in stages of their journey. You will be responsible for maintaining the accuracy and integrity of passenger data, supporting flight readiness, and contributing to operational decision-making through effective monitoring and coordination across systems and stakeholders.Responsibilities:<ul><li>Monitor and resolve discrepancies between the reservations system and the Departure Control System (DCS).</li><li>Track and report flight load factors to ensure optimal capacity management.</li><li>Identify and solve system-related discrepancies promptly.</li><li>Ensure compliance with airline procedures through systematic monitoring.</li><li>Manage seat allocation and inventory during operational disruptions.</li><li>Collaborate with internal stakeholders (Sales Groups, Operations Control Center, Airport Stations, and Planning) to address any issue related to the Departure Control System.</li></ul>Competencies:<ul><li>Excellent communication skills.</li><li>Critical thinking and in-depth problem-solving skills.</li><li>Data analysis skills and ability to make data-driven decisions.</li><li>Detail-oriented and results-oriented.</li><li>Teamwork and collaboration.</li><li>Time management skills.</li></ul>Requirements:<ul><li>Bachelor’s Degree in any discipline.</li><li>Minimum 2 years of working experience in Customer service support or related fields. Previous experience in airport operations will be an advantage.</li><li>Fluency in Greek and English (verbal and written).</li><li>Proficient in IT (MS Office suite). Familiarity with DCS (e.g. Amadeus CM) will be considered an asset.</li><li>Flexibility to work rotating shifts, including nights, weekends, and public holidays.</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Passenger Management Agent

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

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