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<ul><li>Responsible for the lifecycle of the assigned platform(s)<ul><li>Research for the technologies, tools and technical solutions that are most suited for the development and improvement of our platform applications</li><li>Participate and apply best practices on the research, development, testing, deployment and monitoring phases of the lifecycle of the applications&nbsp;</li></ul></li></ul><ul><li>Responsible for the orderly operation of the assigned platforms, their related initiatives and projects, and for communications between the internal teams and the platform vendors</li></ul><ul><li>Responsible for assigned platform tasks:<ul><li>Compiling operations SLAs and performance KPls</li><li>Performing capacity planning when needed</li><li>Ensuring that high availability is achieved and maintained for the related platforms</li><li>Compiling the necessary scenarios and performing the related unit tests in order to ensure that all application changes work as intended and do not introduce regressions</li><li>Managing platform related deployments</li><li>Troubleshooting applications and infrastructure resources and devising the necessary fixes along with the application vendors</li><li>Managing the daily operations of the platforms</li><li>Providing and enriching platform technical documentation</li><li>Acting as an intermediate between technology partners and vendors</li></ul></li></ul><ul><li>Horizontal peers<ul><li>Cooperates with other colleagues on issues and processes that require cross-functional collaboration</li></ul></li></ul><ul><li>Projects<ul><li>Participates in projects as a team member or leads projects as an accountable owner, contributing time, skills and &nbsp;knowledge</li></ul></li></ul>

ASSISTANT PLATFORM OWNER

PLATFORM OWNER

Being a part of the IT team, reporting to the Front Office IT Services Manager, you will be responsible and accountable for:<ul><li>Administering, monitoring, supporting, and maintaining the Front Office applications to ensure the undisrupted operation of the IT (Stores IKEA, Holland and Barrett &amp; Intersport, E-commerce) &amp; Telecommunication systems and the best Customer Service</li><li>Providing Helpdesk services and ticketing based on SLA</li><li>Implementing all necessary IT routines and procedures</li><li>Providing 1st level support on all IT issues</li><li>Participating in IT related projects and new stores establishments</li></ul>Qualifications &amp; Competencies required:&nbsp;<ul><li>Bachelor’s Degree (in Information Technology or related field will be considered as an asset)</li><li>At least 1 years of relevant work experience</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Strong Customer Focus</li><li>Team player</li><li>Good planning, organizational and follow up skills</li><li>Good communication and interpersonal skills &nbsp;</li><li>Ability to work under pressure and strict deadlines &nbsp;</li><li>Good command of the English language</li></ul>Qualifications considered as an asset:<ul><li>Experience in Retail Business Processes and Systems</li><li>Experience in ERP applications (preferably Microsoft Dynamics Nav)</li><li>Good Knowledge of Microsoft SQL RDBMS</li></ul>We offer:<ul><li>Competitive remuneration &amp; benefits package&nbsp;</li><li>Extensive continuous training&nbsp;</li><li>Career &amp; development prospects in FOURLIS Group&nbsp;</li></ul>

IT Support Specialist

Fourlis group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus, and Romania in providing quality consumer goods, is currently looking to recruit:IT Development&nbsp;Manager(ref.:ΙΤ_DM&nbsp;10.2025)The Position:Reporting to the Group IT Director, you will be responsible and accountable for:&nbsp;<ul><li>Platform Architecture &amp; Management: Own the technical roadmap for the digital commerce platform (e.g., Magento, Salesforce Commerce Cloud, Shopify Plus)</li><li>Oversee integrations with ERP, CRM, PIM, OMS, WMS, and payment gateways</li><li>Technical Strategy: Translate business requirements into technical solutions</li><li>Manage and develop an internal e-commerce team or coordinate with external development partners/agencies</li><li>Serve as product owner for the Digital Commerce platform, prioritizing backlog items and coordinating feature releases</li><li>Oversee sprint planning, testing, and go-lives of new functionalities and platform upgrades</li><li>Align technical team members with business goals, ensuring efficient communication and clear expectations</li><li>Ensure timely resolution of platform issues (bugs, outages, integrations) and act as escalation point.Site Reliability &amp; Performance: Implement monitoring tools and alerts (e.g., New Relic, Datadog, Google Cloud Monitoring). Monitor site speed, uptime, scalability, and server health. Proactively identify and resolve performance bottlenecks and infrastructure risks</li><li>Digital Commerce Integrations &amp; APIs: Oversee real-time inventory synchronization, pricing rules, and order flow logic</li><li>Compliance &amp; Accessibility: Ensure the platform complies with WCAG 2.1 AA accessibility standards and the European Accessibility Act. Implement secure authentication, data protection measures, and privacy tools in accordance with GDPR.&nbsp;</li></ul>Qualifications &amp; Competencies required:<ul><li>Bachelor’s Degree (Degree in Information Technology or related field will be considered as an asset)&nbsp;</li><li>At least 5 years of experience in a similar job position</li><li>Strong knowledge of digital development and commerce platforms (Magento, Salesforce Commerce Cloud, Shopify Plus, etc.)</li><li>Solid understanding of agile methodologies and product ownership in a digital environment</li><li>Excellent stakeholder management and cross-functional collaboration skills</li><li>Strong leadership and people management capabilities</li><li>Experience with APIs, cloud infrastructure (AWS, GCP, Azure), CDN, CI/CD pipelines</li><li>Familiarity with WCAG, GDPR, PCI-DSS, and other digital compliance standards</li></ul>Preferred Skills<ul><li>Experience in retail, fashion, or omnichannel commerce</li><li>Knowledge of microservices architecture and headless commerce</li><li>Familiarity with ERP systems like SAP or Microsoft Dynamics</li></ul>Soft Skills<ul><li>Good command of the English language&nbsp;</li><li>Good communication and interpersonal skills&nbsp;</li><li>Ability to work under pressure and strict deadlines &nbsp;</li><li>Achievement drive, initiative taking and problem-solving skills&nbsp;</li><li>Willing to learn and embrace new technologies&nbsp;</li></ul>We offer:<ul><li>Competitive remuneration &amp; benefits package&nbsp;</li><li>Extensive continuous training&nbsp;</li><li>Career &amp; development prospects in Fourlis group</li></ul>

ΙΤ Development Manager

Fourlis group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus, and Romania in providing quality consumer goods, is currently looking to recruit:IT Senior Project Manager (ref.: IT_SPM 10.2025)The Position: Reporting to the IT PMO Manager, you will be responsible and accountable for:<ul><li>Project Governance: Establishing and enforcing project management standards and methodologies</li><li>Resource Management: Allocating resources efficiently across various projects</li><li>Risk Management: Identifying and mitigating potential risks in projects</li><li>Performance Tracking: Monitoring project progress and performance through regular reporting</li><li>Stakeholder Communication: Ensuring clear communication with stakeholders about project status, changes, and issues</li></ul>Qualifications &amp; Competencies required:<ul><li>Bachelor’s Degree (Degree in Information Technology or related field will be considered as an asset)&nbsp;</li><li>At least 5 years of experience in a similar job position</li><li>Project Management certifications such as PMP, PRINCE II; Certifications as Scrum Master and Agile Management will be considered a plus</li><li>Ability to lead projects both with Agile and Waterfall frameworks</li><li>Good Understanding on the portfolio of IT solutions of the retail sector</li><li>Minimum ten years’ experience on large scale enterprises with projects that include ERP, Retail, integration solutions</li><li>Ability to lead meetings both at pier as well as Top Management meeting</li><li>Working knowledge of MS Project, Office 365 solutions, and tools such as ClickUp, Monday, Asana etc</li><li>Co-ordinate external partners and vendors</li><li>Good command of the English language&nbsp;</li><li>Good communication and interpersonal skills&nbsp;</li><li>Ability to work under pressure and strict deadlines &nbsp;</li><li>Achievement drive, initiative taking and problem-solving skills&nbsp;</li><li>Willing to learn and embrace new technologies&nbsp;</li></ul>We offer:<ul><li>Competitive remuneration &amp; benefits package&nbsp;</li><li>Extensive continuous training&nbsp;</li><li>Career &amp; development prospects in FOURLIS Group</li></ul>

Senior IT Project Manager

As part of the Help Desk Team the IT Support Specialist will work in a complex and demanding environment with over 1000+ users and more than 80 remote locations where systems and network stability is our everyday target.&nbsp;Job duties:&nbsp;<ul><li>Users Support in Headquarters and our remote locations by resolving requests from our ticketing system</li><li>Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators</li><li>Troubleshooting hardware and software issues of corporate PCs and laptops.</li></ul>&nbsp;The successful candidate should have:<ul><li>BSc degree in Information Technology or related field</li><li>At least 2years of proven experience in a similar role</li><li>Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP)</li><li>Experience in Antivirus and Antispam Software</li><li>Experience on O365</li><li>Having experience on IP Telephony</li><li>Understanding basic principles of networking</li><li>Being able to understand DSL and telephony issues in order to communicate them to vendors</li><li>Very good communication skills and team player.</li></ul>&nbsp;The Company offers:<ul><li>Competitive remuneration package &amp; extra benefits</li><li>Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 10 years)</li><li>Supportive management</li><li>Among top industries in international market trends</li><li>Multiple learning &amp; career opportunities.</li></ul>ΑΙΤΗΣΗ ΕΡΓΑΣΙΑΣ

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