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Currently, we are looking for a&nbsp;Team Leader&nbsp;to join the team. More specifically you will be involved in all development activities that range from coding to deployment within a dedicated team of developers of modern enterprise applications.Qualifications:<ul><li>at least&nbsp;7 years of technical background, preferably in .NET programming</li><li>2+ years of experience in managing a team, providing technical guidance and solutions to the team</li><li>Knowledge of C#, .NET Framework, and .NET Core</li><li>Knowledge of Angular&nbsp;would be considered a plus</li><li>Knowledge of Relational Databases</li><li>Understanding of MS SQL Server development, database structures and web server architecture</li><li>Familiarity with Oracle Databases would be considered a plus</li><li>Fluency in English (writing/reading/speaking)</li><li>Good communication skills, team spirit and self-motivation</li><li>Great time management, organizational, and multitasking skills</li></ul>Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun</li><li>Internal competitions &amp; rewards</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College</li><li>Private Health Insurance</li><li>Performance planning each six months and each two years planning of promotion</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices</li><li>Referral Bonus.</li></ul>

.NET Team Leader

Our client is an established GameTech company that operates in several countries across Europe through its offices in Greece &amp; Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, They are committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.Role:<ul><li>Building quality web and API applications in C# and .NET</li><li>Contribute to the technical design of the system and research new tools/technologies</li><li>Revising, updating, refactoring, and debugging code</li><li>Implementation of security and data protection</li><li>Integrating with other third-party services API’s</li><li>Being familiar with the Web (Http protocol and Restful API’s) how to consume and build API’s</li><li>Maintaining performant MS SQL databases</li><li>Taking part in team Code Reviews.</li></ul>Requirements:<ul><li>University and/or Postgraduate Degree in a relevant field</li><li>3+ years of relevant working experience, ideally within FinTech or Payment Solutions Companies</li><li>Focus on efficiency, user experience, and process improvement</li><li>Excellent time management skills</li><li>Ability to work independently and with a group</li><li>English language (both verbal and written)</li></ul>Skills:<ul><li>.Net Framework 4.6+, C# 6.0+, WebAPI, Entity Framework, LINQ</li><li>Experience in Microservices</li><li>Familiarization in message broker</li><li>Reactive programming code patterns</li><li>Clean, maintainable &amp; fault-tolerant code</li><li>Knowledge in .Net Core 2.2+ will be appreciated</li></ul> Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul> Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code. Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

.Net Software Engineer

They are seeking an experienced and highly skilled&nbsp;.NET Engineer&nbsp;to join their dynamic IT team. The ideal candidate will have a strong background in .NET development and significant experience in fintech projects. You will be responsible for designing, developing, and maintaining robust, scalable, and secure applications that meet the evolving needs of theur business.Responsibilities:<ul><li>Development and maintenance of fintech applications using .NET technologies.</li><li>Participation in the full software development lifecycle, including requirement analysis, design, coding, testing, deployment, and maintenance.</li><li>Development of Restful Web APIs in Microservices Architecture</li><li>Development of cloud native solution with modern, domain and event driven methodologies</li><li>Assisting in design of cloud ready applications</li><li>Assisting in analysis and design of standard development life-cycle processes (CI/CD, Test Automation, Code Quality etc.)</li></ul>Skills required:<ul><li>Bachelor’s degree in Computer Science, Information Systems or other relevant degree</li><li>Very good programming skills: C# .NET, .NET Core, SQL, LINQ</li><li>Knowledge and experience of DevOps Tools: GIT, Azure DevOps etc.</li><li>Strong knowledge and hands-on experience with .NET Core, RabbitMQ, and Docker</li><li>Proficient in designing and developing RESTful APIs and microservices architecture</li><li>Proven experience working on fintech projects</li><li>Understanding of agile methodology principles</li><li>Ability to work creatively and analytically in a problem-solving environment</li><li>Solid troubleshooting skills</li><li>No pending military service obligations</li></ul>What they offer:&nbsp;<ul><li>You will be part of a friendly working environment that supports dialogue, trust and personal and professional development</li><li>You will have access to soft &amp; hard skills training seminars on the subject of your work, but also for your general personal development.</li><li>You will receive a competitive remuneration package.</li><li>You will enjoy favorable terms on the Bank’s products and services.</li><li>You will get regular updates about the Bank’s products and services, as well as about economic developments in Greece and internationally.</li></ul>

.NET Software Engineer

We are looking for high-caliber and experienced Senior Agile Coach to join our Project Management Department. The Senior Agile Coach drives enterprise-wide agility by guiding teams and leaders through lean-agile transformation. The role spans multiple teams, focusing on assessing agile maturity, improving delivery practices, and solving execution challenges. It combines coaching, facilitation, and mentorship to influence change at all organizational levels and align agile adoption with strategic goals.The main responsibilities of the position include:<ul><li></li></ul><ul><li>Serve as an advisor, coaching leaders and teams on adopting agility within their environment. Craft and lead effective Agile transformation strategies for the organization.</li><li>Develop and execute change management plans, identifying potential resistance and designing strategies to mitigate risks.</li><li>Offer education, mentorship, and guidance to development teams, architects, management, and business partners by clarifying roles, responsibilities, and best practices.</li><li>Apply a broad range of proven patterns and techniques to address gaps in Agile practices, helping the organization realize the benefits of agility through innovative operating models that enhance responsiveness.</li><li>Assess organizational Agile maturity and guide teams and leadership toward higher levels of maturity at a sustainable pace.</li><li>Lead the organization’s use of comprehensive Agile metrics, focusing beyond delivery to customer outcomes and business impact, maintaining transparency through dashboards and team tools.</li><li>Develop and deliver training content on Agile, Scrum, Kanban, and other practices tailored for both beginners and advanced practitioners.</li><li>Drive the formation of an Agile Center of Excellence within the organization, applying industry best practices and standards.</li><li>Collaborate with leadership to shape and execute the Enterprise Agile strategy, fostering a culture of continuous learning and improvement.</li><li>Lead change initiatives for processes and people by communicating the vision, creating clarity, celebrating progress, and establishing new behaviours.</li><li>Provide hands-on guidance and mentorship to teams and Scrum practitioners, supporting leadership as they evolve to a modern operating model.</li></ul>Main requirements:<ul><li></li></ul><ul><li>BSc/MSc in Engineering, Communications, Business, Technology, or a related field.</li><li>5+ years of relevant experience; within a large-scale Agile environment.</li><li>Possesses entrepreneurial drive, capable of creating the right environment and practices for agility.</li><li>Deep technical and business knowledge across multiple domains and processes.</li><li>Certification in at least one of the following: A-CSM, PSM2, CSP-SM.</li><li>Familiarity with scaled Agile frameworks (e.g., SAFe, LeSS, etc.).</li><li>Ability to build and nurture strong relationships with senior technical leaders, executive teams, and key business partners.</li><li>The ability to identify process deficiencies and suggest improvements based on knowledge and experience.</li><li>Strong organizational change management skills.</li><li>A hands-on, professional, detail-oriented approach that strives for excellence.&nbsp;&nbsp;</li><li>Strong written and verbal communication for coordinating with team members, stakeholders, and management.</li><li>Strong interpersonal and teamwork skills.&nbsp;</li><li>Strong leadership skills and the ability to stay motivated and work effectively under pressure.</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Senior Agile Coach

We are looking for high-calibre and experienced IT professionals to join our Technical Project Management team.&nbsp; As a Technical Project Manager, you will be a critical part of the Technical Project Management team. The role involves close coordination with multiple tech teams, business, and key stakeholders, to deliver the change. &nbsp;Ideally you will have experience of successfully delivering technical and/or IT infrastructure projects within agreed time and scope. You will be a self starter and respond well in high pressure environments whilst remaining focussed on project delivery. This is an exciting time for new joiners, with many opportunities to make their mark on the business and accelerate their personal and professional growth.The main responsibilities of the position include:<ul><li></li></ul><ul><li>Deliver multiple technical and/or IT infrastructure projects of varying complexity and size</li><li>Manage all technical stakeholders and maintain strong professional relationships</li><li>Understand the technology landscape</li><li>Work with Technology, Business and Operations stakeholders to define project scope, roadmap and milestones aligned to delivery strategy</li><li>Actively manage technical risks and technical opportunities</li><li>Organise, run, and facilitate ceremonies with technical teams</li><li>Conceptualise key technical principles, aims and objectives to map the impact on current systems, processes, applications, and tools</li><li>Organise technical meetings, peer reviews with the project team and other technical stakeholders and experts to perform the solution technical validation</li><li>Ensure that technical project reporting is up to date and well communicated to stakeholders</li><li>Produce well defined technical delivery plans that outline key project activities, their sequence and delivery timelines</li><li>Ensure collaboration across operations and technology groups to agree on optimum technical solutions aligned to the technical strategy</li><li>Apply knowledge of project delivery methodologies to engineer bespoke approaches for the teams you work with</li><li>Engage with engineering teams to plan the release scope in the context of the release plan</li><li>Collaborate with other Project Managers to ensure the outstanding implementation of Project Management (PM) processes and the delivery of Technical and/or IT infrastructure Projects in time and scope</li></ul>Main requirements:<ul><li></li></ul><ul><li>BSc/MSc in computer science, engineering, or in a related field</li><li>Minimum 1 year experience in a similar position</li><li>Working knowledge with Agile / Scrum / Waterfall methodologies and Project Management Tools/Reporting Practices (Jira, MS Project)</li><li>Wider focus on identifying process deficiencies, suggesting and bringing about improvements based on own knowledge and experience</li><li>Strong written and verbal communication skills to coordinate with team members, stakeholders, and management and ability to clearly explain technical issues</li><li>Strong organisational, critical thinking, and analytical/problem-solving skills</li><li>Result driven, with ability to prioritise work effectively and overcome any issues that may</li><li>occur during project life cycle</li><li>Team player with excellent interpersonal skills, ability to obtain stakeholders’ buy-in and cooperation across</li><li>Strong leadership skills, self-motivated&nbsp;</li></ul>The following will be considered an advantage:<ul><li></li></ul><ul><li>PMP/Prince II or/and Agile/Scrum certifications</li><li>Experience and knowledge of engineering, programming, or technical professional experience</li><li>Experience and knowledge of different infrastructure tools, platforms and technical process models and documentation</li><li>Understanding of cloud infrastructure concepts, devops and system engineer practices</li><li>Knowledge of databases concepts</li><li>Experience in financial industry</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Technical Project Managers

We are looking for an enthusiastic, self-motivated, and passionate presenter to join our team. You will host, stream, and analyse live stream shows, and conduct live sessions, training, and interviews with our forex instructors and special guests.&nbsp; The main responsibilities of the position include:<ul><li></li></ul><ul><li>Produce scripts and host live broadcasting videos for our live education platform&nbsp;&nbsp;</li><li>Introduce traders to our products and services to improve their trading experience&nbsp;&nbsp;</li><li>Interview guests live online, interact with the audience, and respond positively and quickly to their chat requests&nbsp;</li><li>Perform research and present new ideas for the livestream rooms&nbsp;</li><li>Work closely with our media production and technical teams as necessary&nbsp;</li><li>Provide support to international teams&nbsp;</li><li>Maintain high-quality live streaming standards throughout broadcasts&nbsp;</li><li>Create and plan schedules for live streaming events&nbsp;</li></ul>Main requirements:<ul><li></li></ul><ul><li>Degree/Diploma in media, communication or any other related field would be a plus&nbsp;</li><li>At least 1 years’ experience in a related position&nbsp;</li><li>Previous customer service and/or client handling experience would be considered an advantage&nbsp;</li><li>Enthusiastic about building knowledge in the financial markets&nbsp;</li><li>Excellent communication and interpersonal skills</li><li>Very good video and audio presenting skills&nbsp;</li><li>Outgoing and confident, with a pleasant personality</li><li>Fluent Chinese speaker with excellent oral and written skills in English&nbsp;</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package plus performance related rewards</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Get Closer – Second Interview with the Future Team</li></ul>All applications will be treated with strict confidentiality!

Chinese Speaking – Live Stream Coordinator

We are looking for a high calibre, experienced Business Analyst to join our Business Analysis team and be part of an exciting business transformation.As a member of a powerful team, you will play a crucial role in the success of our projects, collaborating closely with Product Managers, Project Managers, and various departments to seamlessly analyse products and services. You'll be the go-to person for our product and project managers, to assist them in identifying their needs and translating them into outstanding solutions.This is a high visibility role with direct engagement with senior management and tech leadership within the organization. This is a thrilling time to join the team, because as we continue to evolve and grow so will you!&nbsp; The main responsibilities of the position include:<ul><li></li></ul><ul><li>Use best practices to obtain and document requirements</li><li>Analyse the current state (As-Is) as well as impact analysis (To-Be) and identify gaps</li><li>Critically evaluate information gathered from multiple sources and adjust any conflicting material and deconstruct high-level information into accurate details</li><li>Proactively communicate and collaborate with different departments to analyse functional and information-related requirements</li><li>Collaborate with developers and subject matter experts to establish a technical vision and help the development team with clarifying requirements</li><li>Proactively manage requirement changes and system/ process/ project implications to ensure all parties are always fully aware and updated</li><li>Participate in planning sessions to assist with requirement clarifications and ensure a thorough understanding of the system/ process/ project</li><li>Test the software and business processes to ensure they meet business requirements, design, and specifications</li></ul>Main requirements:<ul><li></li></ul><ul><li>University degree in Computer Science or a similar field will be considered an advantage</li><li>Experience in the Forex industry will be considered an advantage</li><li>2+ years of experience in a similar position</li><li>Strong knowledge of Business Analysis discipline</li><li>Experience in creating well-structured documentations, diagrams, and specifications (detailed User Stories, Use Cases, feature-breakdown lists etc.)</li><li>Agile experience, most importantly in Scrum and Kanban frameworks</li><li>Experience in JIRA and Confluence Software</li><li>Knowledge of SDLC and agile development processes</li><li>Experience with UML will be considered an advantage</li><li>Experience in working with distributed teams and managing technical communications and deliverables</li><li>Very good written and verbal skills in English</li><li>Strong analytical and communications skills to gather and define business requirements from multiple stakeholders and translate them into solutions</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li><li> </li></ul>All applications will be treated with strict confidentiality!

IT Business Analyst

We are looking for a skilled MLOps Engineer to join our team and play a key role in bridging the gap between our Data Science and Infrastructure teams. You will be responsible for supporting the Data Science team in MLOps-related tasks while also helping in DevOps initiatives, including CI/CD pipeline creation, provisioning of cloud resources using tools like Terraform, and Kubernetes orchestration. You will collaborate closely with data scientists and engineers to deploy data pipelines, train machine learning models, and manage their deployment within scalable cloud environments while ensuring high performance, security, and reliability throughout the ML lifecycle.The main responsibilities of the position include:<ul><li></li></ul><ul><li>Assist in designing, implementing, and maintaining scalable MLOps pipelines on AWS using services such as&nbsp;SageMaker,&nbsp;EC2,&nbsp;EKS,&nbsp;S3,&nbsp;Lambda&nbsp;and other relevant AWS tools</li><li>Coordinate with our platform team to troubleshoot&nbsp;Kubernetes&nbsp;clusters (EKS) to orchestrate the deployment of machine learning models and other microservices</li><li>Develop and maintain CI/CD pipelines for model and application deployment, testing, and monitoring</li><li>Collaborate closely with Data Science, and DevOps team to streamline the model development lifecycle, from experimentation to production deployment</li><li>Implement security best practices, including network security, data encryption, and role-based access controls within the AWS infrastructure</li><li>Monitor, troubleshoot, and optimize data and ML pipelines to ensure high availability and performance</li><li>Set up and manage model monitoring systems for performance drift, ensuring continuous model improvement</li></ul>Main requirements:<ul><li></li></ul><ul><li>Bachelor’s degree in Computer Science, Engineering, or related field</li><li>1+ years&nbsp;of hands-on experience in MLOps, DevOps, or related fields</li><li>Knowledge and preferable working experience in&nbsp;AWS services&nbsp;for machine learning, such as&nbsp;SageMaker,&nbsp;EKS,&nbsp;S3,&nbsp;EC2,&nbsp;Lambda, and others</li><li>Exposure to&nbsp;Kubernetes&nbsp;for container orchestration</li><li>Experience with&nbsp;Docker</li><li>Exposure to infrastructure-as-code tools such as&nbsp;Terraform&nbsp;or&nbsp;CloudFormation</li><li>Familiarity with CI/CD tools such as&nbsp;GitLab CI</li><li>Understanding machine learning model lifecycle</li><li>Familiarity with monitoring and logging solutions like&nbsp;Prometheus,&nbsp;Grafana,&nbsp;CloudWatch&nbsp;and ELK&nbsp;Stack</li><li>Understanding of networking concepts and cloud security best practices</li><li>Proficiency in&nbsp;Python&nbsp;and&nbsp;Bash, and comfortable working in&nbsp;Linux environments</li><li>Strong problem-solving and communication skills</li></ul>The following will be considered an advantage:<ul><li></li></ul><ul><li>Experience working with&nbsp;serverless&nbsp;architectures and event-driven processing on AWS</li><li>Familiarity with advanced Kubernetes concepts such as&nbsp;Helm&nbsp;</li><li>Experience with&nbsp;Data Engineering&nbsp;pipelines, ETL processes, or big data platforms</li><li>Experience with ML frameworks like&nbsp;TensorFlow, PyTorch&nbsp;and&nbsp;Keras</li><li>Experience with ML platforms like&nbsp;Kubeflow&nbsp;and/or&nbsp;SageMaker</li><li>Experience with workflow engines like&nbsp;Argo Workflows&nbsp;and/or&nbsp;Airflow</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

MLOps Engineer

We are seeking an experienced and detail-oriented&nbsp;Email Deliverability Engineer&nbsp;to join our team. In this role, you will be responsible for administrating the infrastructure that supports email deliverability, including authentication protocols, sender reputation management, and performance monitoring across major email providers and platforms.You will monitor deliverability metrics, manage email infrastructure, and work closely with Marketing, Development, and Product Management teams to maintain optimal email reputation and performance. Ideal candidates will have deep knowledge of email protocol and services (DMARC, DKIM, SPF, BIMI, Feedback Loops, Postmaster, SendGrid), anti-spam practices and deliverability best practices. Main responsibilities of the position include:<ul><li></li></ul><ul><li>Oversee key deliverability metrics such as bounce rates, deferrals, spam complaints, and engagement (opens/clicks).</li><li>Troubleshoot and manage email systems across platforms including Google Workspace, Microsoft Exchange, SendGrid, Mailgun, and GetResponse.</li><li>Configure and audit domain authentication protocols (SPF, DKIM, DMARC, BIMI).</li><li>Set up and maintain feedback loops (FBLs); monitor sender performance via tools like Google Postmaster Tools and MxToolbox.</li><li>Track and maintain healthy IP and domain reputations using industry monitoring tools.</li><li>Proactively respond to blacklists or throttling issues and implement IP/domain warm-up strategies for new senders or campaigns.</li><li>Partner with Marketing and Product teams to optimize email content, deliverability, and A/B testing strategies.</li><li>Work closely with Developers to enhance reliability and scalability of transactional email systems.</li><li>Create and maintain documentation, process guides, and troubleshooting runbooks.</li><li>Provide input to internal training for junior engineers and support teams.</li><li>Stay current with global email regulations (e.g. GDPR, CAN-SPAM) and emerging deliverability trends and technologies.</li></ul>Main requirements:<ul><li></li></ul><ul><li>BSc/MSc in Information Technology or any other relevant degree</li><li>1 year+ experience in email systems engineering or similar communication infrastructure roles.</li><li>Solid understanding of email protocols (SMTP, IMAP, POP) and DNS configuration (SPF, DKIM, DMARC).</li><li>Experience with ESP platforms (e.g. SendGrid, Mailgun) and admin tools (e.g. Google Workspace, Exchange).</li><li>Familiarity with deliverability diagnostics tools (MxToolbox, Postmaster Tools).</li><li>Strong analytical thinking and problem-solving mindset.</li><li>Ability to communicate technical concepts to non-technical stakeholders.</li><li>Self-motivated, detail-oriented, and capable of working independently and as part of a team.</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package with performance reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Email Deliverability Engineer

We are looking for an energetic and passionate IT Service Desk Administrator who will monitor, maintain and provide high quality systems support to the company’s department. You will be responsible for managing and resolving IT related issues/queries in an efficient and effective manner. You will also be involved in the company’s other IT projects as required. This is a great opportunity to be part of a well-established team within a rewarding and challenging environment!The main responsibilities of the position include:<ul><li></li></ul><ul><li>Ensure proper and smooth operation of the MT4 and MT5 trading platforms</li><li>Install, replace and configure computer hardware, operating systems, trading platforms and applications</li><li>Troubleshoot hardware and software conflicts and repair or adjustments when necessary</li><li>Install and troubleshoot Windows based systems</li><li>Work with Microsoft, GSuite and cloud technologies</li><li>Assist with the administration of Windows operating system, Azure Portal</li><li>Perform routine audits of systems and software, and resolve any problems identified</li><li>Administer the company’s ticketing system and respond to staff requests in the agreed SLA, and log all IT support helpdesk calls in the ticket system</li><li>Monitor our systems by using monitoring tools</li><li>Provide guidance, support and training to staff on IT related issues</li><li>Liaise with external associates to solve any problem</li></ul>Main requirements:<ul><li></li></ul><ul><li>University Degree in Information Technology, or any other relevant field</li><li>Experience in a similar position will be a major plus</li><li>Working a shift schedule</li><li>Excellent problem solving and troubleshooting skills</li><li>Proactive and efficient with strong organisational skills</li><li>Ability to multitask, prioritise and work independently</li><li>Provide fast, polite and efficient responses to all staff</li><li>Knowledge of Windows 10/2012/2016 (MacOS knowledge is considered a plus but not a must)</li></ul>Benefit from:<ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

IT Service Desk Administrator

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