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As our Operations Associate - Supply, you will be responsible for the supply of our Courier Partners in our region and making sure that they have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants &amp; retailers to the customers.In our Operations team, no day is the same, so you need to be self-motivated, driven to succeed, and have excellent interpersonal, and community-building skills!&nbsp;What you'll be doing<ul><li>Onboard, retain and grow the number of happy Courier Partners on Wolt’s platform, to ensure a healthy and sustainable delivery operation.</li><li>Control daily courier supply to ensure timely delivery of orders.</li><li>Coordinate closely with fleet companies to understand demand forecasts and adjust supply accordingly.</li><li>Track and analyze courier supply KPIs to ensure targets are met, identifying areas for improvement.</li><li>Share development ideas within the operations team to improve ongoing tasks.</li><li>Create and improve processes to drive operational efficiency to allow the business operations to scale efficiently.</li><li>Support other Operations departments to ensure smooth day-to-day operations.</li></ul>Our humble expectations<ul><li>You are a people person, an excellent communicator and a big team motivator, as you will have daily contact with our Courier Partners.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>You have the ability to think analytically and use analytical tools, experience with tools such as Google Sheets or Microsoft Excel is an advantage.</li><li>You are fluent in English and Greek.</li></ul>

Operations Associate, Courier Supply

In the Wolt Ads team, we’re on a mission to help our partners grow by connecting their brands and products with customers in meaningful ways. Wolt Ads empowers our CPG (Consumer Packaged Goods) partners to reach their ideal audiences by offering better visibility across the Wolt app and beyond. The result? Stronger brand awareness, higher engagement, and measurable business impact for our partners.We’re excited to be hiring for a&nbsp;CPG Partnership Manager&nbsp;to join our Wolt Ads team! In this role, you’ll take the lead in building and managing relationships with CPG brands and advertisers. It’s a sales-driven position, with a strong focus on identifying and selling advertising and promotional opportunities on the Wolt platform. We're looking for someone with a solid understanding of the CPG and/or advertising industry, who brings a strategic mindset and a strong drive to close deals.If you’re currently in an&nbsp;Account Manager or Key Account Manager&nbsp;role working with CPG or FMCG clients, and looking to take the next step into digital media and advertising, this is your chance to make a big impact!What you’ll be doing<ul><li>Ads &amp; Promo Activation:&nbsp;CPG partners create real value for our customers through Ads and Promos. You’ll lead the commercialization of new features as our product evolves.</li><li>Joint Business Strategy and Planning:&nbsp;We create win-win-win models which bring significant benefits to our CPG partners, Wolt, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.</li><li>Execute Plans in Details:&nbsp;Our team likes to get its hands dirty. You’ll work closely with local teams and our global ads operations teams to ensure campaigns run smoothly: from ensuring product availability on our shelves to validating that marketing campaigns are set up and running as planned.</li><li>Market Insight &amp; Data-Driven Analysis:&nbsp;&nbsp;We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners.</li></ul>Our humble expectations<ul><li>3-5 years of Relevant Experience:&nbsp;Previous global enterprise sales or account management experience. Proven ability to create incremental value for partners in a self-driven manner</li><li>Languages Proficiency:&nbsp;Fluent in English and Greek</li><li>Industry Knowledge:&nbsp;Understanding the CPG (Consumer Packaged Goods) and e-commerce, platform industry is essential. Experience in the Ads industry is a major plus</li><li>Presentation &amp; Communication Skills:&nbsp;Proven ability to create compelling presentations and deliver them effectively to C-level executives, combined with excellent communication skills</li><li>Analytical Skills:&nbsp;Advanced ability to leverage data to uncover trends, generate insights, and inform strategic decision-making. Proficiency in analyzing complex datasets, developing actionable business recommendations, and presenting findings in clear, impactful formats is essential. Expertise in Excel and crafting data-driven presentations is required</li><li>Attitude:&nbsp;Ownership and Entrepreneurial Mindset – Take full ownership of your work and excel in a fast-paced, dynamic environment. We value individuals with an entrepreneurial spirit who are adaptable, resourceful, and proactive in driving growth and delivering results</li><li>Other:&nbsp;Eligible to work in the country where the job is posted and willing to travel when necessary.</li></ul>

Enterprise Ad Sales & Partnerships Manager (CPG Industry)

As the Operations Specialist, you will be responsible for implementing initiatives to improve all aspects of delivery quality. This includes the Restaurant, Retail verticals and all new verticals in your region (e.g. Parcel, Drive, etc.). Your role involves partnering deeply with both the local and global business teams to understand what needs to be accomplished to successfully “win” each specific business. You will then be responsible for achieving these targets by incubating experiments to drive long term investments across all countries you operate in.You will be reporting directly to the Regional Head of Platform Quality.Responsibilities &amp; duties<ul><li>Develop and implement short and long-term strategies to improve Quality and prove this out with actual data from experiments you have run in the countries that you oversee.</li><li>Be the primary point of contact for delivery quality for Support team when it comes to the countries in your specific markets. Including occasionally representing operations in Support meetings.</li><li>Track the performance of Monday's platform, including updates from regional Slack channels concerning CP incidents.</li><li>Enhancing the cloning ratio across all verticals (Restaurant, Retail etc.) in the countries we operate</li><li>Monitor key performance indicators (KPIs) and analyze performance and quality, identifying root causes and developing strategies to achieve or exceed regional targets</li></ul>Requirements for the role:<ul><li>Communication Skills: Strong verbal and written communication skills for effective collaboration with teams and partners.</li><li>Analytical Skills: Ability to analyze data and performance metrics to identify trends and areas for improvement.</li><li>Attention to Detail: Meticulous attention to detail to ensure compliance and accurate documentation.</li><li>Problem-Solving: Strong problem-solving skills to address incidents and implement optimizations.</li><li>Team Collaboration: Ability to work effectively with both regional and global teams.</li><li>Fluency in English and Greek is mandatory.</li></ul>

Operations Specialist - Platform Quality

Our Wolt Ads Product team is responsible for building our Ads business across 23 countries. Together with our local sales teams, the Ad Operations and Reporting specialist&nbsp;is responsible for ensuring the set up, delivery and reporting of Ads and Promos campaigns through the use of technology platforms to set up and optimize campaigns.In this role, you will be reporting to our local Head of Commercial.What you'll be doing<ul><li>Set-up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance.</li><li>Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards.</li><li>Work with internal teams to ensure that campaigns are delivered on time and on budget.</li><li>Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently.</li><li>Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders.</li><li>Continuously identify opportunities to improve ad operations processes and procedures to increase efficiency and effectiveness.</li></ul>Our humble expectations<ul><li>Bachelor's degree in marketing, advertising, or a related field.</li><li>2+ years of experience in ad operations, ad trafficking, or related roles.</li><li>Strong analytical skills with the ability to analyze and interpret data to inform decisions, SQL knowledge is a plus.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.</li><li>Knowledge of ad serving platforms such as Google Ad Manager, AppsFlyer, Facebook Ads Manager, and/or Amazon Advertising.</li><li>Experience with data visualization tools such as Tableau, Looker Power BI is a plus.</li><li>Familiarity with HTML, CSS, and JavaScript is a plus.</li><li>Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.</li></ul>Next stepsIf you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today.&nbsp;If you have any further questions about the position, you can turn to:Kristina Nikolic, Talent Acquisition Partner - kristina.nikolic@wolt.comPlease note that&nbsp;we do not accept applications sent by mail. You should submit your application through our careers website!

Ad Operations Associate

Wolt is a technology company and we are best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in Retail and Grocery. Our Global Quality Compliance team plays a key role in supporting new business verticals by developing and implementing global quality standards while ensuring product compliance across multiple categories, including both food and non-food products. You will work directly with our 20+ markets, local operations teams, and other central functions to enhance existing product compliance standards and processes.In this role, you will have the support of our fantastic team, but with your expertise, we expect you to be a highly independent professional with exceptional execution skills every single day.What you’ll be doing<ul><li>You will be working independently with internal and external stakeholders.</li><li>Ensure that Wolt products comply with the EU General Product Safety Regulations (GPSR) and other relevant EU regulations.</li><li>Collaborate with global and local suppliers to ensure compliance with product safety standards and documentation requirements (e.g., certificates of conformity, product testing, labeling, CE marking, etc.).</li><li>Ensure that corrective actions are effectively implemented and monitored with suppliers.</li><li>Support local Category Managers and Operations teams in quality assurance, product compliance, and continuous improvement initiatives.</li><li>Perform product compliance audits.</li></ul>Our humble expectations<ul><li>Bachelor’s degree related to engineering or business.</li><li>Relevant experience in Product Compliance and Regulatory compliance.</li><li>Good understanding of EU regulation (GPSR, REACH, CE Marking, Food Safety regulation).</li><li>Proven knowledge of basic product compliance practices.</li><li>Relevant experience as an auditor.</li><li>Experience in the E-commerce / Retail.</li><li>Experience leading education and training initiatives.</li></ul>Soft Skills<ul><li>You have a strong will to make a difference and influence how we do things at Wolt.</li><li>You have a hands-on mentality and you thrive in an environment that involves problem-solving and finding creative and innovative solutions.</li><li>You have experience working in an international business environment.</li><li>You are fluent in English and eligible to work in the EU.</li><li>You will be based in Poland with annual travel activity up to 60 days.</li></ul>

Global Product Compliance Specialist

We are looking for a senior in-house counsel to be responsible for all courier and employee related legal matters in a number of countries in the South region of Wolt that comprises various countries primarily in South Europe and Central Asia.You will own the courier model compliance as well as day-to-day employment legal support across different business functions and multiple countries in your region. Thus, we are looking for a versatile and experienced employment law professional who has a solid background to manage a broad range of employment law topics, but who would also be willing to broaden his/her expertise to platform work to ensure that our growth is sustainable.&nbsp;We’re primarily looking for the person to join our team at our offices in Athens, however other key Wolt locations in the region are not out of the question if our dream candidate is based elsewhere in the region.What You’ll Be Doing<ul><li>You will be the main point of contact to our operational teams with any legal questions related to couriers in the South region.&nbsp;</li><li>Together with our other in-house counsels dedicated to courier model compliance, you will be responsible for the development of and compliance with our courier model.&nbsp;</li><li>You will also be the trusted partner for our People Team in all employment legal topics in Region south, providing employment legal advice on a broad range of employment related matters from day-to-day issues to wider matters such as&nbsp;diversity, health and safety, employee relations and HR privacy/data protection.&nbsp;</li><li>Ensuring compliance with local laws, and managing risk in your area of expertise.&nbsp;</li><li>Identifying proactively development possibilities relevant for our business be it ideas for different processes, documentation or for instance app development, as well as sharing global legal developments and other insights to internal stakeholders.&nbsp;</li><li>You will analyze complicated legal challenges, “translate” their implications to non-legal stakeholders and work through practical solutions.&nbsp;&nbsp;</li><li>You will manage litigations and regulatory proceedings, as they arise (using outside counsel, as needed)</li><li>Using your strong expertise in employment laws and hopefully also other specific fields relevant for our business.</li><li>Keeping yourself up to date on the industry and proactively take action and share knowledge and insights with other team members.</li></ul>Qualifications<ul><li>7+ years of legal experience as in-house counsel or from a law firm in an international setting.</li><li>Master of Laws degree.&nbsp;</li><li>Strong experience of advising on employment law related matters, including social benefits, tax and national insurance.</li><li>Litigation experience is considered as a plus.&nbsp;&nbsp;&nbsp;</li><li>Experience in working in close cooperation with internal and external legal teams and working on multiple tasks at the same time.</li><li>Ability to effectively weigh risks and payoffs in a number of scenarios.</li><li>Excellent interpersonal and communication skills.</li><li>Solutions-driven can-do attitude is an absolute must.</li><li>Quick thinking and the type of person who rolls up their sleeves and gets to work, no matter the task.</li><li>Fluency in English. Greek language skills are great in this role and other languages are a plus.</li><li>Willingness to travel.</li></ul>

Senior Legal Counsel, Employment & Courier Model, South Region

We are now looking to strengthen our Legal team with an experienced Senior Legal Counsel to provide legal support across commercial and compliance topics in a number of countries in the South region of Wolt that comprises various countries primarily in South Europe and Central Asia. We’re looking for someone who’s not afraid of digging into different kinds of legal issues and understands the Wolt way of doing things – a problem solver and a solution-oriented business enabler. In this role, you will be providing proactive legal advice to several of our country teams, with a primary focus on commercial and compliance topics. You will be bringing your deep expertise and drive the legal support in negotiations and contracting of complex deals in your area. You would be supporting the regional leadership and you will provide guidance on legal and other topics. Depending on your level of expertise and aspirations, you&nbsp;may also be given additional responsibility areas as the business needs and the team continue to evolve. The regulation concerning our industry is changing rapidly and we need more hands on deck to help us navigate it as we scale. Our ideal candidate is not only an expert in legal topics, but also someone who is curious and eager to learn and wants to be part of creating something new.&nbsp;&nbsp;You will work closely with our global Legal team members, as well as others at Wolt, such as the Public Policy team, regional and country management, commercial, business development, finance and operations teams.We’re primarily looking for the person to join our team at our offices in Athens, however other key Wolt locations in the region are not out of the question if our dream candidate is based elsewhere in the region.What You’ll Be Doing<ul><li>As Wolt’s Senior Legal Counsel, you’ll support Wolt’s business and handle compliance topics over various countries in the South region.&nbsp;</li><li>You will be the first point of contact and trusted advisor for our business stakeholders and management in the region and countries you are responsible for.</li><li>Assessing and managing risks while supporting the business.</li><li>Being in charge of expertise related to the regulatory landscape for Wolt’s operations in defined countries and ensuring compliance with regulations.&nbsp;</li><li>Having a key role in contract negotiations with our merchants and other business partners.&nbsp;</li><li>Working on the continuous development of contracting practices and related processes.</li><li>Proactively identifying areas for improvement and finding solutions.</li><li>7+ years of legal experience as an in-house counsel and/or from a law firm in an international setting. In-house experience is considered as an advantage.</li><li>Master of Laws degree from a reputable university in the EU, preferably from a university from the relevant region. An additional LL.M. degree from the US or another country is a plus, but not a requirement.</li><li>Interest in taking on a generalist legal role with a broad range of tasks.</li><li>Experience in working in close cooperation with internal and external legal teams and ability to work effectively in a fast-paced environment.</li><li>Commercial mindset, generalist skills and strong expertise with a solutions-driven can-do attitude are an absolute must.</li><li>Our ideal candidate has a deeper knowledge in several legal fields relevant to our business, e.g. general contract law, e-commerce, consumer protection and competition law.</li><li>Excellent interpersonal and communication skills.</li><li>The type of person who rolls up their sleeves and gets to work.</li><li>Fluency in English. Greek language skills are great in this role and other languages are a plus.</li><li>Willingness to travel.</li></ul>If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!You will fit into a truly diverse team across multiple countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda. What you’ll get by joining us<ul><li>Opportunity to be part of building something exceptional, in an international environment</li><li>Lots of learning and growth in a globally scaling tech company</li><li>Along with a competitive salary and benefits, you will also be eligible for our stock option plan</li></ul>

Senior Legal Counsel, South Region

We’re looking for someone who has the ability to tackle complex privacy issues across different countries and business functions. A person who is able to maneuver multiple cases and stakeholders simultaneously, understand core business needs and support our people with the Wolt way of doing things will excel in this role. In this position you get to influence how to improve processes and scale our way of working. At the end of the day we are looking for an enabler with an entrepreneurial mindset and solution-driven ways of working. Our ideal team member has an ability to be close to our business, is dynamic and proactively gets things done. We also appreciate quick thinking and a can-do attitude of rolling up one's sleeves, no matter the task or if it is in one's comfort zone or not.In this role, you will be ideally located in Helsinki, Berlin, or Athens. However, we are also open to consider other countries in the EU where Wolt operatesWhat you’ll be doing<ul><li>Work as an individual contributor in the Global Wolt Privacy team</li><li>Work at the cross-section of product, security, engineering and ops teams alongside other experts on the privacy and legal team.</li><li>Develop and contribute to our privacy framework that ensures compliance across our markets.</li><li>Contribute to developing vendor and contract management processes in a global corporate environment</li><li>Partner with central and local teams across Wolt’s operating countries while focusing on privacy matters affecting our services for users, merchants, courier, business, etc.</li><li>Focus on providing legal and compliance support to our product teams &amp; local country legal experts in various privacy matters in Europe and other countries where we operate.</li><li>Maintain internal and external policies and guidelines together with our other experts.</li><li>You’ll also work closely with the Data Protection Officer (DPO) and&nbsp;the privacy team and help maintain compliance with applicable privacy laws and our privacy program.</li></ul>Our humble expectations<ul><li>Solid 7+ years experience from working with privacy and data protection matters as an in-house counsel and/or at a reputable law firm in an international setting or equivalent.&nbsp;</li><li>Excellent working knowledge of relevant regulatory requirements pertaining to privacy and data matters, data security and other relevant regulations.</li><li>Knowledge in international data privacy and compliance frameworks, as well as general knowledge of the EU GDPR and AI Act</li><li>Practical mindset on how to apply the rules in a fast-growing and complex business environment is seen as an advantage.&nbsp;</li><li>Proven experience with working on cross-functional teams and non-legal environments is a strong asset.&nbsp;&nbsp;&nbsp;</li><li>Ability to take ownership and manage multiple tasks simultaneously while maintaining focus on the right priorities.</li><li>Proven ability to balance privacy compliance and business objectives.&nbsp;</li><li>Ability to lead, organize, prioritize, and manage projects effectively.</li><li>Excellent interpersonal and communication skills. We are looking for a collaborative team player with a stakeholder-focused approach.</li><li>Ability to solve real life problems both on strategic and practical level.</li><li>Excellent English skills. Any other language skill is considered an advantage.</li></ul>

Senior Privacy Counsel

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Denmark can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Greece.&nbsp;We are now searching for a full time Store Manager to lead on of our markets in Athens. In this role, you’ll find yourself in a challenging but well supported position. You have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years. If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for!What you’ll be doing<ul><li>Being responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management.</li><li>Developing and improving the way our stores operate.</li><li>Lead and motivate the team. Create an environment where your colleagues can do their best work.&nbsp;</li><li>Managing shift scheduling.</li><li>Handling orders and order of the store.</li></ul>Our humble expectations<ul><li>You have previous leadership experience.</li><li>A fast learner with the ability to multitask.</li><li>Proactive and service-minded are words that describe you.</li><li>You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.</li><li>You are able to work both during the day, evenings and weekends.</li><li>Data-driven and analytical, you use data to help improve and develop.</li><li>Experience from working in a grocery store is a plus.</li><li>Fluency in Greek and proficiency in English.</li></ul>If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! If you have any further questions about the position before submitting an application, you can turn to: joanna.bober@external.wolt.com Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

Store Manager

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for full-time and part-time&nbsp;Store Operations Associates&nbsp;to join our&nbsp;Wolt Market&nbsp;team in&nbsp;Cholargos! 🤩What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 00:00 AM</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>Benefits<ul><li>👏🏻Wolt credits cashback benefit</li><li>💙Employee assistance program</li><li>👩🏽‍💻Wolt-wide training programs</li><li>🥳Team budgets per year</li><li>🍊Snacks at the store</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Cholargos

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