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Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Αποθήκη / Logistics

Επαγγέλματα Υγείας

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

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Τουρισμός / Ξενοδοχεία

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Φροντίδα Κτιρίων / Σπιτιών

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Αισθητική / Κομμωτήριο

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Προσωπικό Ασφαλείας

Δημοσιογραφία / ΜΜΕ

Τηλεπικοινωνίες

Φροντίδα Ενήλικων / Παιδιών

Εργάτες

Τέχνες / Πολιτισμός

Αθλητισμός / Fitness

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The Connectivity Agents manages efficiently any internal and external calls and emails, as well as acts as a point of liaison between the guests and any other departments of the resort (FO, Hosts, restaurants, housekeeping, maintenance, SPA, activities etc.). They take and enter all guests’ requests and proficiently communicates to the proper departments by radio, ALICE, phone, or email, and monitors the request until proper completion.The Connectivity Agent plays a major role in the pre-arrival journey of our guests by being the main contact with the guest, creating any itinerary and making all reservations and booking as per guest’s request according to One&amp;Only Brand standard.Finally, Connectivity Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work under pressure. The use of computer, including Microsoft Office products and systems, seven rooms/Open Table, ALICE, SAGA as well as the ability to write with high speed and in a professional manner is highly required.Key Responsibilities:Call Center Management:<ul><li>Handle all incoming calls to the resort’s call center, providing prompt, professional, and courteous assistance to guests and potential visitors.</li><li>Coordinate with various resort departments to ensure accurate and up-to-date information is provided to guests.</li><li>Supporting with the oparation of the guest messaging HUB</li></ul>Restaurant Reservations:<ul><li>Manage restaurant reservations over the phone and via email for external guests, in-house guests, and last-minute requests.</li><li>Confirm reservation details, including date, time, party size, and special requests or dietary restrictions.</li><li>Liaise with restaurant staff to ensure reservations are accurately recorded and special requests are met.</li></ul>Pre-Arrival Communication &amp; Concierge Arrangements:<ul><li>Send pre-arrival emails to guests, confirming booking details and providing information on available services and activities.</li><li>Update relevant systems with guest preferences, allergies, estimated time of arrival, and other pertinent information.</li><li>Coordinate with purchasing to ensure requested items (e.g., baby jumpers, baby food, potty, etc.) are ordered and provided on time.</li><li>Handle transfer requests and book activities, dining, boats, helicopters, special amenities, spa appointments, tennis sessions, kids club enrollment, babysitting services, and other special requests.</li><li>Provide recommendations and make arrangements for services outside the hotel, such as barber shops, shisha, boxing equipment, etc.</li><li>Follow up with guests to confirm estimated time of arrival and in-room guest sharing.</li></ul>Special Event Coordination:<ul><li>Collaborate with the culinary, F&amp;B, and host teams to facilitate special events such as wedding proposals, birthday parties, and private dinners.</li><li>Ensure all event details are meticulously planned and executed to deliver memorable guest experiences.</li></ul>Mailbox Monitoring:<ul><li>Monitor and manage five shared mailboxes, ensuring timely responses to all guest inquiries and requests.</li><li>Prioritize and organize email correspondence to maintain efficient communication.</li></ul>VIP Member Bookings:<ul><li>Manage and coordinate bookings for over 91 VIP members within the resort.</li></ul>Operational Duties:<ul><li>Provide administrative support to Hosts, Sales, Marketing, Events, and Accounting departments as needed.</li><li>Know how to use ALICE systems, GMH ReviewPro, OPERA, seven room/OpenTable and SAGA perfectly to ensure a smooth operation and effective communication</li><li>Carefully read the handover to verify pending tasks from previous day and/or shift and to follow up accordingly</li><li>Know how to use ALICE systems, GMH ReviewPro, OPERA, seven room/OpenTable and SAGA perfectly to ensure a smooth operation and effective communication</li><li>Have a full knowledge of room categories, rates, locations, activities, amenities on property and their respective schedules</li><li>Have a complete knowledge of the groups in house, pre and post arrival of groups, functions, and events within the resort or elsewhere, to keep the guests informed</li><li>Gain a comprehensive understanding of all outlets, opening hours, menus, amenities, activities</li><li>Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the hotel and the company and as well as guest’s satisfaction</li><li>Have a complete knowledge on all food and beverage products available for room delivery</li><li>Maintain excellent communication between the Connectivity Center and the rest of the departments to ensure the regular update of the information</li><li>Modify and communicate the most up-to-date extensions, direct numbers, and fax numbers</li><li>Adhere to the tasks delegated by Supervisor / Manager</li><li>Observing proper and professional email and telephone etiquette</li><li>Effective in complaint handling and problem resolution</li></ul>&nbsp;Skills, Qualifications &amp; Requirements• High School Diploma• Minimum of 1 year experience with in contact centre or similar field• Good knowledge of English. Additional language skills will be advantageous.• Must be computer literate, knowledge of MS Office, Excel and Opera is essential.• General good etiquette and very good communication skills.• Able to work flexible hours including overnight shifts&nbsp; What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.

Agent, Communications | One&Only Aesthesis (15489)

Key Duties and Responsibilities&nbsp;&nbsp;Managing employees&nbsp;&nbsp;<ul><li>Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example;&nbsp;</li><li>Encourage and build mutual trust, respect, and cooperation among team members;&nbsp;</li><li>Serve as a role model to demonstrate appropriate behaviours;&nbsp;</li><li>Supervises Front Office Agents&nbsp;</li><li>Understanding employee positions well enough to perform duties in employees' absence;&nbsp;</li><li>Empower employees to provide excellent customer service;&nbsp;</li><li>Conduct regular trainings for employees;&nbsp;</li><li>Ensuring that there is a proper coverage according to hotel occupancy;&nbsp;</li><li>Regular check of Front Office LQA and Forbes Standards;&nbsp;</li><li>Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills;&nbsp;</li><li>Provide guidance and direction to subordinates, including setting performance standards and monitoring performance;&nbsp;</li><li>Provide information to co-workers, and colleqgues by telephone, in written form, e-mail, or in person;&nbsp;</li><li>Regular check of staff adherence to policy and procedures of the hotel;&nbsp;</li><li>Perform regular trainings for Front Office Agents;&nbsp;</li><li>To assist with any other duties as required by the line manager or another member of the management team.&nbsp;</li></ul>&nbsp;Focus on Guests satisfaction&nbsp;&nbsp;<ul><li>Intervene in any guest/employee situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and employee wellbeing is preserved;&nbsp;&nbsp;</li><li>Provide immediate assistance to guests as requested;&nbsp;</li><li>Provide services for customer satisfaction and retention;&nbsp;</li><li>Create unforgettable moments for guests and making sure guests are blown away with the hotel service;&nbsp;</li><li>Maintain high visibility in public areas during peak times;&nbsp;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;&nbsp;</li><li>Record guest issues in the guest response tracking system;&nbsp;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;&nbsp;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;&nbsp;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;&nbsp;&nbsp;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;&nbsp;</li><li>Participate, as needed, in the investigation of employee and guest accidents;&nbsp;</li><li>Always seek opportunities to improve client service;&nbsp;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.&nbsp;&nbsp;</li></ul>&nbsp;Front Office Essence&nbsp;&nbsp;<ul><li>Ensuring the quality, standards and exceeding the expectations of the customers daily;&nbsp;</li><li>Ensure compliance with all policies, standards and procedures;&nbsp;</li><li>Update standards operational procedures related to Front Office if necessary;&nbsp;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;&nbsp;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;&nbsp;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;&nbsp;</li><li>Support implementation of the upselling program, communicating and ensuring process;&nbsp;</li><li>Ensure all the rooms are assigned properly: according to category booked and guests preferences;&nbsp;</li><li>Ensure that passports data collected at the check-in and registration of hotel guests is done;&nbsp;&nbsp;&nbsp;</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies;&nbsp;</li><li>Cover night Front Office shifts when required;&nbsp;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;&nbsp;</li></ul>&nbsp;Education or Certification&nbsp;&nbsp;<ul><li>Bachelor's degree&nbsp;</li><li>Minimum two years working in a luxury, 5-star hotel and/or a degree in hospitality management.&nbsp;</li><li>Previous work in customer service and reservations experience preferred.&nbsp;&nbsp;</li><li>Excellent written and oral communication skills required.&nbsp;&nbsp;</li><li>Strong leadership skills and interpersonal communication skills.&nbsp;</li><li>Must be fluent in verbal and written English.&nbsp;&nbsp;</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.&nbsp;</li><li>Excellent listening and comprehension skills required.&nbsp;</li></ul>&nbsp;What We Offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Team Leader, Front Office | One&Only Aesthesis,Athens (9926)

As an IT Specialist, you will be responsible for the day-to-day technical support, maintenance, and troubleshooting of our IT systems. Reporting to the IT Supervisor, this role requires strong problem-solving skills, attention to detail, and a proactive approach to ensuring seamless IT operations across all hotel departments. Key Responsibilities•&nbsp;&nbsp;&nbsp;Provide first-line technical support to staff and guests, ensuring IT systems run smoothly.•&nbsp;&nbsp;&nbsp;Install, configure, and maintain hardware, software, and network systems.•&nbsp;&nbsp;&nbsp;Troubleshoot and resolve issues related to Microsoft 365, Azure, Intune, Cisco, VMware, Active Directory, Opera, and MicroSymphony.•&nbsp;&nbsp;&nbsp;Support the maintenance of servers, network infrastructure, and security systems.•&nbsp;&nbsp;&nbsp;Assist with system updates, backups, cybersecurity measures, and IT asset management.•&nbsp;&nbsp;&nbsp;Work closely with the IT Supervisor and IT Manager to implement and maintain IT policies and procedures.•&nbsp;&nbsp;&nbsp;Collaborate with external vendors and service providers for IT-related services and troubleshooting.•&nbsp;&nbsp;&nbsp;Ensure compliance with data protection and cybersecurity protocols.•&nbsp;&nbsp;&nbsp;Provide basic IT training to staff when necessary.&nbsp;Skills, Experience &amp; Qualifications•&nbsp;&nbsp;&nbsp;A degree or diploma in Information Technology, Computer Science, or a related field.•&nbsp;&nbsp;&nbsp;Minimum 2 years of experience in an IT support or specialist role, preferably in the hospitality industry.•&nbsp;&nbsp;&nbsp;Hands-on experience with:&nbsp;o&nbsp;&nbsp;&nbsp;Microsoft 365, Azure, and Intuneo&nbsp;&nbsp;&nbsp;Cisco networking and VMwareo&nbsp;&nbsp;&nbsp;Active Directory (user and group management)o&nbsp;&nbsp;&nbsp;Opera and MicroSymphony hotel systems•&nbsp;&nbsp;&nbsp;Strong troubleshooting and problem-solving skills.•&nbsp;&nbsp;&nbsp;Ability to work efficiently in a fast-paced environment.•&nbsp;&nbsp;&nbsp;Strong communication skills in English (Greek is a plus).•&nbsp;&nbsp;&nbsp;Certifications such as CCNA or Microsoft (MCP, MCSA, or Azure-related) are a plus. What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.&nbsp;

Specialist, IT, One&Only Aesthesis (7286)

Server is responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.&nbsp;&nbsp;Key Duties and Responsibilities<ul><li>Consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Maintain pleasant interaction with guests at all times</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress in order to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked in order to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations&nbsp;</li><li>To be responsible for handling of all equipment and supplies.</li><li>Perform any side-work as requested</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Good communication skills&nbsp;</li><li>Good knowledge of English</li><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Experience with Micros is a plus</li><li>Experience in luxury resort would be an advantage but not a requirement.</li><li>&nbsp;</li></ul>What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.

Waiter | Manko | One&Only Aesthesis (10491)

The Fitness Instructor manages efficiently and professionally the indoor and outdoor areas, provide assistance to guests consider their needs and preferences. Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the resort and the company as well as guest’s satisfaction.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Oversee the use of fitness equipment to ensure clients exercise properly and safely.&nbsp;</li><li>Private and group sessions taking in to consideration the guest needs and preferences.&nbsp;</li><li>Provide additional assistance when requested from the management team or colleagues.&nbsp;</li><li>Provide daily care at equipment of indoor and outdoor areas.&nbsp;</li><li>Carries out any assigned task with honesty, transparency, and integrity.</li><li>Maintain polite and professional interpersonal relationship with both colleagues and guests.&nbsp;</li><li>Under the direction of the direct responsible leader, plan workflow and capacity for the team to ensure optimum manning distribution throughout the daily operations and proper guest service coverage.&nbsp;</li><li>Act as One &amp; Only brand Ambassador always.</li><li>Ensure compliance with all brand standards, OO markers, quality standards, and SOP&nbsp;</li><li>Demonstrate an ability to maintain confidentiality and privacy.&nbsp;</li><li>Always keep an attitude of cooperation and collaboration to ensure the development of the objectives of the hotel and the company and as well as guest’s satisfaction.&nbsp;</li></ul>&nbsp;Skills, Experience, &amp; Educational Requirements&nbsp;<ul><li>Degree at Department of Physical Education and Sports Science or Private Certified College&nbsp;</li><li>Minimum 2 years experience in same or similar position&nbsp;</li><li>Excellent knowledge of English</li><li>Yoga, Pilates, Tennis, Cross training and Waterports&nbsp;</li><li>Good interpersonal relationship</li><li>Positive attitude</li></ul>&nbsp;

Fitness Instructor, Sports & Leisure, One&Only Aesthesis, Athens (8264)

Απαιτούμενα Προσόντα:<ul><li>Πτυχίο Ανώτερης/Ανώτατης Σχολής</li><li>Προϋπηρεσία σε ανάλογη θέση τουλάχιστον 1 έτους</li><li>Άριστη γνώση Η/Υ</li><li>Καλή γνώση της Αγγλικής γλώσσας</li></ul>

ΥΠΑΛΛΗΛΟΣ ΙΑΤΡΙΚΟΥ ΑΡΧΕΙΟΥ

Απαιτούμενα Προσόντα:<ul><li>Πτυχίο Ειδικότητας Ηλεκτρολόγου</li><li>Άδεια Ασκήσεως Επαγγέλματος</li><li>Απαραίτητη εμπειρία σε ηλεκτρολογική υποστήριξη και συντήρηση επαγγελματικών χώρων</li><li>Δυνατότητα απασχόλησης σε κυλιόμενες βάρδιες</li></ul>

ΗΛΕΚΤΡΟΛΟΓΟΣ

Απαιτούμενα Προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ Οικονομικής κατεύθυνσης</li><li>Προϋπηρεσία τουλάχιστον 3 ετών σε reporting και σύνταξη οικονομικών καταστάσεων</li><li>Εμπειρία σε εργασίες λογιστηρίου, φορολογικά</li><li>Άριστη γνώση Η/Υ</li><li>Ευχέρεια στη χρήση του λογισμικού ERP - SAP</li><li>Καλή γνώση της Αγγλικής Γλώσσας</li></ul>

ΛΟΓΙΣΤΗΣ

Απαιτούμενα Προσόντα:<ul><li>Πτυχίο Οικονομικής κατεύθυνσης/Διοίκησης Επιχειρήσεων ή συναφούς αντικειμένου</li><li>Απαραίτητη προϋπηρεσία τουλάχιστον 2 ετών στον Κλάδο της Υγείας</li><li>Άριστη γνώση Η/Υ</li><li>Ευχέρεια στη χρήση του λογισμικού ERP - SAP</li><li>Καλή γνώση της Αγγλικής Γλώσσας</li><li>Δυνατότητα απασχόλησης σε κυλιόμενες βάρδιες</li></ul>

ΤΑΜΙΑΣ

Απαιτούμενα Προσόντα:<ul><li>Πτυχίο Νοσηλευτικής</li><li>Άδεια Ασκήσεως Επαγγέλματος</li><li>Μεταπτυχιακός Τίτλος Σπουδών επιθυμητός</li><li>Εμπειρία τουλάχιστον 2 ετών σε ανάλογη θέση</li></ul>

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Job Ads Αττική - Page 59

agent, communications | one&only aesthesis (15489)

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team leader, front office | one&only aesthesis,athens (9926)

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specialist, it, one&only aesthesis (7286)

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waiter | manko | one&only aesthesis (10491)

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fitness instructor, sports & leisure, one&only aesthesis, athens (8264)

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