Πληροφορική

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Κέντρο Εξυπηρέτησης / Call Center

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Άλλο

Ανθρώπινο Δυναμικό / HR

Δημοσιογραφία / ΜΜΕ

Νομικές Υπηρεσίες

Γραμματειακή Υποστήριξη

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Ναυτιλία

Τέχνες / Πολιτισμός

Επαγγέλματα Υγείας

Τηλεπικοινωνίες

LastWeek

LastThreeDays

Today

Aoristou

Internship

Orismenou

FullTime

OnSite

Hybrid

Remote

H&nbsp;mediatel&nbsp;S.A δραστηριοποιείται στον χώρο των τηλεπικοινωνιακών υπηρεσιών από το 1995 και κατέχει ηγετική θέση παρέχοντας ολοκληρωμένες υπηρεσίες τηλεφωνικής εξυπηρέτησης. Οι άνθρωποί μας και το ομαδικό πνεύμα συνεργασίας αποτελούν τα βασικότερα στοιχεία που προσδίδουν αξία στις υπηρεσίες και στην εικόνα μας,&nbsp;θέτοντας τον ανθρωποκεντρικό χαρακτήρα ως το πιο σημαντικό χαρακτηριστικό της εταιρείας.Περιγραφή θέσηςΟι κύριες αρμοδιότητες του Εκπροσώπου Εξυπηρέτησης Πολιτών θα είναι:<ul><li>Διαχείριση και εξυπηρέτηση αιτημάτων πολιτών μέσω e-mail και τηλεφώνου</li><li>Παροχή διοικητικής πληροφόρησης για την καλύτερη δυνατή εξυπηρέτηση των πολιτών</li><li>Παροχή υπηρεσιών προσωποποιημένης πληροφόρησης με την χρήση ειδικών εφαρμογών</li><li>Παρακολούθηση της ομαλής εξυπηρέτησης αιτημάτων των πολιτών</li><li>Συνεχής επικοινωνία με τα λοιπά τμήματα της εταιρείας</li><li>Καταγραφή και διαχείριση σύνθετων αιτημάτων</li><li>Καταγραφή και διαχείριση παραπόνων</li><li>Καταχώρηση αιτημάτων σε σύστημα Ticketing και CRM</li></ul>Το προφίλ του υποψηφίου που μας ταιριάζει:<ul><li>Απόφοιτος ΑΕΙ/ΤΕΙ με κατεύθυνση Κοινωνικών ή Πολιτικών Επιστημών</li><li>Κατανόηση της οργάνωσής και λειτουργίας της Δημόσιας Διοίκησης</li><li>Προϋπηρεσία σε αντίστοιχη θέση σε τηλεφωνικό κέντρο θα συνεκτιμηθεί</li><li>Προϋπηρεσία σε θέση εξυπηρέτησης πολιτών σε Δημόσιο Οργανισμό ή ΚΕΠ, θα θεωρηθεί επιπλέον προσόν</li><li>Άριστη γνώση εφαρμογών MS Office, SAP</li><li>Πολύ καλή προφορική και γραπτή επικοινωνία στην Ελληνική και Αγγλική γλώσσα</li><li>Πελατοκεντρική προσέγγιση με υπευθυνότητα κατά τη διαχείριση ευαίσθητων πληροφοριών</li><li>Ανεπτυγμένες ικανότητες εργασίας κάτω από συνθήκες πίεσης</li><li>Συνέπεια και επαγγελματισμός</li><li>Οργανωτικές δεξιότητες</li><li>Ομαδικό πνεύμα εργασίας</li></ul>Προσφέρουμε:<ul><li>Πλήρη απασχόληση</li><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη ΙΚΑ</li><li>Συνέπεια στις πληρωμές</li><li>Επαγγελματική εξέλιξη</li><li>Συνεχή εκπαίδευση</li><li>Φιλικό περιβάλλον εργασίας</li><li>Εxtra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου)</li></ul>

Εκπρόσωπος Εξυπηρέτησης Πολιτών για Δημόσια Υπηρεσία / Call Center Agent

Η&nbsp;mediatel&nbsp;για λογαριασμό πελάτη της με ηγετική θέση στον κλάδο της Ενέργειας (ΔΕΗ FTTH), αναζητά στελέχη τα οποία θα είναι υπεύθυνα για την παροχή ποιοτικής τηλεφωνικής εξυπηρέτησης και ικανοποίησης αιτημάτων πελατών με σκοπό την ανάδειξη της ποιότητας των υπηρεσιών μας.<ul><li>Επεξήγηση θεμάτων εμπορικής φύσεως (λογαριασμοί, πορεία συμβολαίων)</li><li>Προώθηση υπηρεσιών</li><li>Τεχνική εξυπηρέτηση</li><li>Διεκπεραίωση αιτημάτων Πελατών (Back Office)</li></ul>Επιθυμητά Προσόντα:<ul><li>Απόφοιτος Δευτεροβάθμιας Εκπαίδευσης</li><li>Προσανατολισμό και εμπειρία στην εξυπηρέτηση πελατών</li><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ικανότητα στην επίλυση προβλημάτων και διαχείριση τυχόν παραπόνων των πελατών</li><li>Άριστη γνώση Αγγλικών &amp; χρήση Η/Υ</li><li>Εμπειρία στη γνώση χειρισμού πλατφόρμας CRM, θα θεωρηθεί επιπλέον προσόν</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο βαρδιών (Δ-Κ)</li></ul>Η εταιρεία προσφέρει:<ul><li>Μερική/Πλήρη απασχόληση</li><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη ΙΚΑ</li><li>Σύμβαση εργασίας αορίστου χρόνου</li><li>Εκπαίδευση με αποδοχές from day one από πιστοποιημένους εκπαιδευτές</li><li>Παροχές υγείας σε συνεργαζόμενους Ιατρικούς ομίλους</li><li>Bonus παραγωγικότητας ανάλογη των αποτελεσμάτων</li><li>Επαγγελματική εξέλιξη</li><li>Συνεχή εκπαίδευση σε θέματα εξυπηρέτησης πελατών και πρόσβαση σε e-trainings</li><li>Φιλικό περιβάλλον εργασίας</li><li>Extra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου)</li></ul>

Εκπρόσωπος Εξυπηρέτησης  για Δημόσια Υπηρεσία

Οι κάτοχοι των θέσεων θα είναι υπεύθυνοι για την&nbsp;Τηλεφωνική Εξυπηρέτηση Εταιρικών&nbsp;Πελατών&nbsp;κορυφαίας εταιρείας στον κλάδο των τηλεπικοινωνιών και της ψυχαγωγίας, στοχεύοντας στην άριστη κάλυψη των αυξανόμενων αναγκών των πελατών.Αρμοδιότητες θέσης:<ul><li>Διαχείριση εισερχομένων κλήσεων με στόχο την ικανοποίηση αιτημάτων εταιρικών πελατών</li><li>Κατανόηση και καταγραφή αιτημάτων πελατών</li><li>Άμεση εξυπηρέτηση και εύρεση κατάλληλων λύσεων για ζητήματα&nbsp;εμπορικής φύσεως</li><li>Διατήρηση της ικανοποίησης των πελατών σε υψηλά επίπεδα</li><li>Ταυτοποίηση λογαριασμού</li><li>Πληρωμές λογαριασμών, σε e-shop &amp; mobile εφαρμογές</li><li>Λοιπά αιτήματα / ερωτήματα / παράπονα</li></ul>Επιθυμητά Προσόντα:<ul><li>Απόφοιτος Λυκείου / ΑΕΙ / ΤΕΙ / ΙΕΚ</li><li>Προϋπηρεσία σε αντίστοιχο κλάδο θα συνεκτιμηθεί</li><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση χειρισμού εφαρμογών MS Office και CRM</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο βαρδιών</li><li>Ανεπτυγμένες επικοινωνιακές δεξιότητες</li><li>Ομαδικό πνεύμα συνεργασίας</li><li>Διάθεση για μάθηση και αυτοβελτίωση</li></ul>Η εταιρεία προσφέρει:<ul><li>Πλήρη απασχόληση</li><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη ΙΚΑ</li><li>Εκπαίδευση με αποδοχές από πιστοποιημένους εκπαιδευτές</li><li>Δυνατότητα ευέλικτης εργασίας (συνδυασμός δια ζώσης και τηλεργασίας)</li><li>Ανταγωνιστικά Bonus</li><li>Πρόγραμμα συστάσεων (refer a friend)</li><li>Επαγγελματική εξέλιξη</li><li>Συνεχή εκπαίδευση</li><li>Μοντέρνες&nbsp;εγκαταστάσεις&nbsp;και σύγχρονο εργασιακό περιβάλλον</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου)</li></ul>Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

Εκπρόσωπος εξυπηρέτησης πελατών – Customer Care Specialist

Relevance is a Google-multi awarded, fast growing Digital Agency that provides cutting edge online marketing services.Great Place To Work®Great Place To Work Hellas® certified Relevance in 2020 as a Great Place To Work®. This special recognition is a meaningful achievement and encourages us to enhance our efforts to create an open, inclusive, and creative high trust working environment where everyone feels as an integral part of our team and can evolve personally and professionally. We are grateful to our people for believing in our mission and doing their best to make Relevance a great place to work.Selected ClientsAVIS, BEAT, Jumbo, Kaizen Gaming, Zakcret, Mothercare, Porsche, Hondos Center, Public, Brown Hotels, Celestino, Agnotis, Prince Oliver, YAMAHA, Zeus &amp; Dione, UNICEF Greece, Benaki Museum.AwardsGoogle Premier Partner Awards 2021: Diversity, Equity, and Inclusion Award WinnerPeak Awards 2020: Performance Agency of The Year (41 Awards)Google Premier Partner Awards 2019: Video Excellence Award WinnerE-volution Awards 2019: 14 AwardsPeak Awards 2019: Performance Agency of The Year (30 Awards)Google Premier Partner Awards 2018: Display Innovation Award WinnerGoogle Premier Partner Awards 2018: Video Innovation Award WinnerGoogle Export Guru Award 2018Peak Awards 2018: 15 AwardsGoogle Export Guru Award 2017Stelios HajiIoannou Young Entrepreneurship Award 2017Google “Ready to Rock” Award 2016Our PrinciplesAt Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided. We Hire for Attitude and train for SkillWe see every recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) supporting an open space culture to nurture knowledge sharing.As a Copywriter you will:<ul><li>Create copy ideas that reflect our clients’ brand strategy</li><li>Produce engaging, high quality and audience-focused content for social media&nbsp;channels and websites</li><li>Create engaging concepts for videos, calendars and various digital media channels</li><li>Manage social media outreaches to increase brand awareness and customer&nbsp;engagement</li><li>Collaborate with design and digital marketing team on deliverables</li><li>Conduct competitor research</li></ul>Job requirementsWhat you will bring:<ul><li>At least 3 years of experience as a Copywriter</li><li>Strong creative writing skills</li><li>Ability to work efficiently across multiple projects, managing deadlines and switching&nbsp;between brand voices</li><li>Knowledge of social media best practices</li><li>Communication and organization skills&nbsp;</li><li>Being self-driven with the ability to work with a high-level of autonomy in a fast-paced environment</li><li>Ability to follow trends and apply them to real-time marketing cases</li><li>Being agile and adjust copywriting and tone-of-voice to different industry verticals as well&nbsp;as B2C or B2B clients</li></ul>Benefits<ul><li>Competitive salary</li><li>Hybrid Working Model</li><li>Private Medical &amp; Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>City Center Office</li><li>Bonus opportunities</li></ul>

Copywriter

Relevance is a Google-multi awarded, fast growing Digital Agency that provides cutting edge online marketing services.Great Place To Work®Great Place To Work Hellas® certified Relevance in 2020 as a Great Place To Work®. This special recognition is a meaningful achievement and encourages us to enhance our efforts to create an open, inclusive, and creative high trust working environment where everyone feels as an integral part of our team and can evolve personally and professionally. We are grateful to our people for believing in our mission and doing their best to make Relevance a great place to work.Selected ClientsAVIS, BEAT, Jumbo, Kaizen Gaming, Zakcret, Mothercare, Porsche, Hondos Center, Public, Brown Hotels, Celestino, Agnotis, Prince Oliver, YAMAHA, Zeus &amp; Dione, UNICEF Greece, Benaki Museum.AwardsGoogle Premier Partner Awards 2021: Diversity, Equity, and Inclusion Award WinnerPeak Awards 2020: Performance Agency of The Year (41 Awards)Google Premier Partner Awards 2019: Video Excellence Award WinnerE-volution Awards 2019: 14 AwardsPeak Awards 2019: Performance Agency of The Year (30 Awards)Google Premier Partner Awards 2018: Display Innovation Award WinnerGoogle Premier Partner Awards 2018: Video Innovation Award WinnerGoogle Export Guru Award 2018Peak Awards 2018: 15 AwardsGoogle Export Guru Award 2017Stelios HajiIoannou Young Entrepreneurship Award 2017Google “Ready to Rock” Award 2016Our PrinciplesAt Relevance, we focus on six core principles through which we cultivate our culture, promote excellence and evolve: Diversity - Knowledge - Innovation - Execution - Humility - Ownership.Our company's core purpose is to provide an environment for employees, clients and ourselves to flourish and throughout our eleven-year long lifetime we have heavily invested time &amp; resources in building and maintaining a strategy, structure and methodology with one goal in mind; Growth. We have also managed to create an inspiring working environment in which our people can perform and develop by guiding and being guided.We Hire for Attitude and train for SkillWe see every recruit as a next important building block for our company and search for well-rounded professionals with diverse backgrounds and an insatiable appetite for knowledge. Subsequently, we passionately invest in their skill-set development by: (1) providing a comprehensive product education orientation (2) setting performance related targets that impact their end of year salary increase, reinforcing at the same time meritocracy, (3) supporting an open space culture to nurture knowledge sharing.As a Junior BI Analyst you will:<ul><li>Design, develop, and maintain interactive and user-friendly dashboards and reports to visualize key business metrics and trends</li><li>Facilitate connection and integration of various data sources (e.g., databases, cloud platforms, spreadsheets, APIs) with BI tools, ensuring data accuracy and reliability</li><li>Participate in interdepartmental communications to understand their reporting needs and translate them into effective dashboard solutions</li><li>Support in performing data validation and quality checks to ensure the integrity and accuracy of information presented in dashboards</li><li>Contribute in troubleshooting issues related to data connections, dashboard performance, and data discrepancies</li><li>Contribute to the development of data governance and documentation standards for the BI platform</li><li>Assist senior analysts with ad-hoc data analysis and reporting requests</li><li>Actively participate in team meetings and contribute to a collaborative and knowledge-sharing environment</li><li>Stay up-to-date with the latest features and best practices in Looker Studio and other relevant BI tools</li></ul>Job requirementsWhat you will bring:<ul><li>Bachelor's degree in a relevant field such as Business Analytics, Data Science, Economics, Statistics, Mathematics, Computer Science or a related discipline</li><li>A foundational understanding of data visualization principles and best practices</li><li>Hands-on experience or familiarity with Looker Studio and/or other BI tools</li><li>Basic understanding of database concepts and SQL (Structured Query Language) for data querying</li><li>Proficiency in Microsoft Excel or Google Sheets</li><li>Strong analytical and problem-solving skills with a keen attention to detail</li><li>Basic communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders</li><li>A proactive and self-motivated approach with a strong desire to learn and grow in the field of business intelligence</li></ul>Nice to have:<ul><li>Experience or familiarity with data integration processes and tools</li><li>Experience with BI and data visualization tools</li><li>Familiarity with cloud-based data platforms (e.g., Google Cloud Platform, Amazon Web Services, Microsoft Azure).</li><li>Basic scripting skills (e.g., Python).</li><li>Understanding of data warehousing concepts</li></ul>Benefits<ul><li>Competitive salary</li><li>Hybrid working model</li><li>Private Medical and Life Insurance</li><li>Inspiring and challenging projects</li><li>Growth opportunities</li><li>Extensive education</li><li>Central offices</li><li>Bonus opportunities</li></ul>

Junior BI Analyst Athens

As&nbsp;Financial Reporting Analyst, you will be responsible for:<ul><li>Participate in the Financial Reporting process at Entity and Group level in accordance with the IFRS standards (including the new accounting standards IFRS 17 “Insurance contracts” and IFRS 9 “Financial Instruments”). The process includes the submission of quarterly financial reporting information to the shareholders and monthly financial reporting information for internal use.</li><li>Produce error-free monthly, quarterly and annual financial statements.</li><li>Prepare regulatory reports and statistical information for submission to Department of Private Insurance Supervision (DOPIS), the Bank of Greece (BoG) and other institutional bodies.</li><li>Support month-end and year-end close process and calculate the current and deferred income tax provisions.</li><li>Develop and document effective internal controls and procedures in the accounting process taking into account the new accounting standards releases and in compliance with the SOX framework.</li><li>Participate in financial standards setting and ensure GAAP’s are being adhered to appropriately.</li></ul>Candidate Profile:<ul><li>At least 4 years of relevant work experience ideally within an audit firm or an insurance company.</li><li>Bachelor’s degree in Finance/Accounting/Business Administration or similar. Master’s degree is desirable but not mandatory.</li><li>ACCA or IESOEL certification and previous working experience in the Insurance sector will be considered an asset.</li><li>Very good Knowledge of IFRS and Accounting.</li><li>Quantitative and qualitative analytical skills.</li><li>Excellent knowledge of Microsoft Office, specially Excel and Word</li><li>Strong communication skills both in Greek and English.</li><li>Results oriented and able to deliver under pressure to short deadlines, while coping with changing priorities.</li><li>Team Player and ability to work independently.</li></ul>What we offer<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Ongoing training and development</li><li>Health Insurance plan</li><li>Eurolife Hybrid Working Model</li></ul>

Financial Reporting Analyst

At&nbsp;Grant Thornton Greece, we’re not just part of a global network of 73,000 professionals across 150 countries. We’re independent thinkers who prioritize&nbsp;quality, inclusion, and integrity&nbsp;to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive, and Agile.We don’t predict the future here—we&nbsp;shape&nbsp;it. 🚀Milestones WE are Proud of🏆&nbsp;Great Place to Work&nbsp;certified for three years running!🌟Best Workplaces Hellas&nbsp;for 2025!👩‍💼&nbsp;Best Workplaces for Women&nbsp;for three consecutive years!⭐Best Workplace in Professional Services &amp; Consulting&nbsp;for 2025!🌈 Proud members of the&nbsp;Diversity Charter Greece&nbsp;and certified with the&nbsp;SHARE Equality Label🏠&nbsp;Flexible way of Working (Hybrid)🧠Coaching&nbsp;&amp;&nbsp;Counseling&nbsp;from Senior ProfessionalsThe key responsibilities of this role will include:<ul><li>Delivering Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>The key requirements of this role are:<ul><li>A 6 to 10-years experience in Audit professional</li><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field</li><li>A professionally qualification or part qualification&nbsp;(ACA/ACCA or equivalent) and understanding that excellent customer service is the key to client management</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in English and Greek&nbsp;and an experienced user of MS Office</li></ul>To be successful at this role you need the following:&nbsp;<ul><li>Effective communication and rapport building skills&nbsp;</li><li>Ability to develop and deliver high quality services and solutions&nbsp;</li><li>An extremely high work ethic&nbsp;</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

Supervisor/Manager External Auditor-Athens

The key responsibilities of this role will include:<ul><li>Supporting IT Units of banking clients to develop transformation and strategic projects and implement strategies for improving key metrics and business operations in&nbsp;Private Banking and Wealth Management</li><li>Analyze&nbsp;business requirements, perform business analysis, identify gaps and feasibility on business initiatives</li><li>Identify and resolve business and system-related issues, analyzing alternatives</li><li>To propose and implement recommendations, such as, but not limited to, risk mitigation, process changes, system change initiatives, reporting improvements</li><li>Collaborating with technical teams to design and propose solutions that meet business requirements</li><li>To participate in user testing, process evaluation, preparing documentation, including process flows and procedures, progress reports, project documentations</li><li>To effectively communicate and engage with stakeholders to collect user requirements, conduct trainings and post reviews</li><li>Providing project management and change management support in the development of change management strategies on banking projects and ensure client’s performance are monitored properly</li><li>Stakeholders’ management including requirements clarification and expectations’ management. Analyzing, reporting, and preparing MIS and ad-hoc reporting</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>At least 5-year experience in a similar position or experience in Wealth Management and/or Private Banking;</li><li>Bachelor’s Degree in a relevant area (finance, business, economics);</li><li>Further qualification such as master’s degree or a professional qualification or part qualification (ACA/ACCA or CFA) will be considered as an asset</li><li>Proven ability to deconstruct complex tasks into clear, actionable features, products, and projects</li><li>Proven ability to lead a team or contribute as a valuable team member to deliver results on complex projects with tight deadlines</li><li>Strong&nbsp;communication skilss&nbsp;in Greek and&nbsp;English&nbsp;</li><li>Experience in&nbsp;MS Office</li><li>Organizational and time management skills, analytical thinking, collaboration and problem solving skills;</li><li>Effective communication and rapport building skills;</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li></ul>

Wealth Senior Business Analyst

We are seeking reliable and proactive Application Support Engineer to join our team. In this role, you will be the first and second line of support for our enterprise web applications built on React (front-end) and Spring Boot (back-end). You will be responsible for incident resolution, issue assessment and prioritization, user communication, and escalating problems where necessary. This is a client-facing, operations-critical role requiring strong problem-solving, communication skills, and a customer-first mindset. The key responsibilities of this role will include:<ul><li>Monitor application health using logs, dashboards, and alerts.</li><li>Handle incoming support requests via JIRA ticketing system or email.</li><li>Perform initial diagnosis, gather relevant information, and resolve common issues (e.g., login errors, UI glitches, browser issues).</li><li>Troubleshoot and resolve more complex application issues, including backend/API-related problems.</li><li>Analyze logs from application servers, databases, and monitoring tools (e.g., Azure&nbsp;</li><li>Monitor, Application Insights, and Log Analytics, ELK, Grafana).</li><li>Perform root cause analysis and propose fixes or workarounds.</li><li>Escalate unresolved issues to development teams.</li><li>Communicate clearly with internal teams and users regarding issue status and resolution.</li><li>Document known issues and resolutions in the knowledge base.</li><li>Work closely with developers, DevOps, and QA to ensure reliable application performance.</li><li>Support deployment activities and post-release validation.</li><li>Participate in an on-call rotation (if required) for production support.</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>Minimum 3 years of experience in application or IT support roles.</li><li>Familiarity with web technologies (preferably React, Spring Boot).</li><li>Ability to read and understand application/server logs.</li><li>Strong analytical, troubleshooting and communication skills.</li><li>Experience with ticketing systems (e.g., Jira, ServiceNow).</li><li>Basic knowledge of SQL (e.g., querying PostgreSQL or MySQL).</li><li>Familiarity with Linux command-line tools.</li><li>Ability to navigate and troubleshoot within Linux-based environments.</li><li>Familiarity with REST APIs and using tools like Postman</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

Senior Application Support Engineer

We are seeking a detail-oriented and quality-driven&nbsp;QA Engineer&nbsp;to join our team. In this role, you will be responsible for designing, developing, and maintaining both manual and automated test plans for our enterprise applications built with React (front-end) and Spring Boot (back-end). You will perform functional, regression, integration, and performance testing, leveraging tools like Selenium (Python-based) and Locust to ensure optimal system performance and user experience.This is a hands-on, cross-functional role requiring strong collaboration with developers, project managers, and business analysts. A sharp eye for detail, a proactive mindset, and a passion for quality are essential to driving continuous improvement across the development lifecycle.The key responsibilities of this role will include:<ul><li>Design, develop, and maintain&nbsp;test plans,&nbsp;test cases, and&nbsp;test scripts&nbsp;for manual and automated testing.</li><li>Perform&nbsp;functional,&nbsp;regression,&nbsp;integration, and&nbsp;performance testing&nbsp;on React/Spring Boot applications.</li><li>Develop and maintain automated test scripts using&nbsp;Selenium (Python-based)&nbsp;for UI testing.</li><li>Create and execute performance/load testing scenarios using&nbsp;Locust&nbsp;or equivalent tools.</li><li>Collaborate with developers, projects managers, and business analysts to understand application requirements and user stories.</li><li>Maintain QA environments and ensure data integrity for testing purposes.</li><li>Identify, document, and track&nbsp;bugs, issues, and enhancements using issue tracking tools like&nbsp;JIRA.</li><li>Promote testability, quality, and process improvements across the software development lifecycle.</li><li>Analyze and report of automated and manual test results.</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

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