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As a Digital Banking Operations Specialist you will be responsible responsible for managing and supporting the operational aspects of digital banking services, focusing on the smooth functioning of Bank’s digital channels, such as web, mobile, ATMs and APSs, while delivering excellent customer experiences and maintaining compliance with regulatory requirements. What you will be doing •&nbsp;&nbsp;Track the operational performance of digital channels, contribute to the development of relevant metrics, dashboards, and reports, and provide recommendations for improvements.•&nbsp;&nbsp;Coordinate the preparation and timely submission of proposals for the approval of operational expenses related to the bank’s digital channels. Monitor budget consumption and implements actions to optimize and reduce expenses where necessary.•&nbsp;&nbsp;Monitor compliance with Service Level Agreements (SLAs) for outsourced services, ensuring performance standards are met.•&nbsp;&nbsp;Participate in managing incidents of malfunction or downtime in digital channels, prepare reports for internal stakeholders and supervisory authorities, and ensure efficient updates to customers.•&nbsp;&nbsp;Engage in audit and risk evaluation processes, coordinating the implementation of corrective actions.•&nbsp;&nbsp;Lead the investigation and resolution of escalated issues from key clients or cases unresolved by 1st and 2nd level customer support teams.•&nbsp;&nbsp;Assist in the investigation of significant fraud cases (high-value incidents or recurring patterns) and contribute to the design and implementation of response actions.•&nbsp;&nbsp;Collaborate with the Data Protection Officer (DPO) to investigate critical cases related to personal data protection (GDPR) and draft responses to customer or regulatory authority requests.•&nbsp;&nbsp;Address requests and issues raised by the Hellenic Bank Association (HBA), the Bank of Greece, or other supervisory authorities, ensuring compliance and prompt resolution.•&nbsp;&nbsp;Monitor changes in the regulatory framework and public-sector digital initiatives (eGOV, KYC, KYB, etc.), represent the Digital Banking Business Area in bank-wide discussions, and coordinate actions to align with new developments.•&nbsp;&nbsp;Manage the design, evaluation and redesign of processes related to digital channels, including Customer onboarding through branches, telephone Customer support, and the preparation of Customer contractual documents (e.g., e-banking Terms and Conditions).&nbsp;&nbsp;What you need to have •&nbsp;&nbsp;Bachelor’s degree in engineering or finance•&nbsp;&nbsp;A Master’ s degree in related field is preferred.•&nbsp;&nbsp;At least four (4) years of working experience in banking operations, digital services or related field.&nbsp;•&nbsp;&nbsp;Experience in managing web/mobile banking platforms, mobile apps, or digital payment solutions is highly desirable.•&nbsp;&nbsp;Strong communication and collaboration skills.•&nbsp;&nbsp;Solid analytical thinking and creative problem-solving skills.•&nbsp;&nbsp;Attention to detail.&nbsp;•&nbsp;&nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp;•&nbsp;&nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint).•&nbsp;&nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Digital Banking Operations Specialist

As&nbsp;Transaction Banking Products Senior Specialist&nbsp;you will be responsible for initiating and overseeing the development of transaction products. What you will be doing&nbsp;<ul><li>Develop new products and services or updates existing line in the areas of Transaction Banking.</li><li>Follow market trends, conduct market surveys to update the Bank’s portfolio of products and services.</li><li>Participate in relevant interbank Bodies (e.g. HBA, SWIFT, DIAS) to follow updates in products and participate in industry wide product development initiatives.</li><li>Monitor the performance of the Bank’s market position versus market trends and the competition, aiming to improve the Bank’s penetration.</li><li>Monitor the products’ official price list through the Bank’s approval process.</li><li>Define, monitor, and evaluate the Key Performance Indicators (KPIs) of transaction products and services in collaboration with the internal stakeholders.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Business Administration or Science, Technology, Engineering and Mathematics (STEM).or</li><li>A Master’s degree in Business Administration, Banking, or Finance.</li><li>A minimum of seven (7) years of previous working experience in client-facing role, in the Financial Services industry, preferably in the Wholesale Banking.</li><li>Familiarity with Product Design and Development and with Trade and Treasury Transactions.</li><li>Project Management Skills.</li><li>Complex Problem Solving.</li><li>Customer Relationship Management.</li><li>Team Spirit &amp; Collaboration.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Transaction Banking Products Senior Specialist

As a new joiner, you will be placed within Alpha Bank’s Wholesale Banking Business Areas, where you will have the opportunity to collect, analyze, and assess financial data related to Business Customers. You will also support key operations related to relationship management for Customers under the responsibility of the respective Business Areas.Depending on your knowledge and skills, you may follow a development track across various domains, such as Corporate and Investment Banking, Commercial Banking, Wholesale Trade Lending, and Transaction Banking.&nbsp;&nbsp;What You Will Be Doing&nbsp;<ul><li>&nbsp;&nbsp;&nbsp;Assessing and processing financial statements and investment plans of large corporate Customers and Small and Medium Enterprises (SMEs).</li><li>Collaborating with the financial departments of corporate Customers for the collection of financial data.</li><li>Collaborating with the other Business Areas of the Bank, the Branch Network and the Alpha Bank Group Companies for the implementation of the decisions made by the Credit Committees of the Bank.</li><li>Reporting on the portfolio of the Business Area concerned.&nbsp;</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s and/or a postgraduate degree in Economics, Finance, Mathematics, Business Administration or in any other related field.</li><li>Previous work experience in financial analysis positions will be considered an asset.</li><li>Strong collaboration skills in the daily interactions with both Customers and the Alpha Bank Employees.</li><li>Self-motivation, methodical approach and a results-oriented perspective.</li><li>Analytical and synthetic skills.</li><li>Critical thinking.</li><li>Ability to deliver within fixed deadlines.</li><li>Excellent oral and written communication skills both in the Greek and in the English language.</li><li>Proficient use of MS Office.</li></ul>&nbsp;&nbsp;What we offer&nbsp;&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative work environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large Organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Wholesale Banking - Alpha Talent Acceleration Program

As a Cards Systems Projects Specialist you will be placed in the Retail Banking Products Operations Management Unit, which is responsible for the systems development and relevant projects implementations supporting cards and personal loans products. What you will be doing:&nbsp;•&nbsp;&nbsp;Responsible for the proper functioning of the Card systems and Loyalty Rewards Programs, in collaboration with the competent Business Areas, where required.•&nbsp;&nbsp;Contribute to the evolution of Cards Systems and Card Loyalty Programs and the development of new services and Card Products using new technologies.•&nbsp;&nbsp;Collaborate with Cards Business Area and assist in the creation of new products and services.&nbsp;•&nbsp;&nbsp;Prepare and maintain documents with the updates of International Schemes and embed changes of the regulatory framework in the Bank’s Card Systems.&nbsp;•&nbsp;&nbsp;Contribute to any improvements/changes required to ensure the proper operation and support of the Bank's Customer Rewards Programs and the integration of the new Card Services into them.•&nbsp;&nbsp;Participate in projects related to the Card systems and implemented by the relevant partners, external providers, and relevant Bank Business Areas, where required.•&nbsp;&nbsp;Support the Branch Network and the relevant Business Areas in matters relating to the operation of the Card systems&nbsp;What you need to have:&nbsp;•&nbsp;&nbsp;A Bachelor’s degree in Information Technology, Computer Science, Software engineering, Business Administration or related field•&nbsp;&nbsp;At least three (3) years of working experience in Project Management and Card Systems or in relevant roles.•&nbsp;&nbsp;Knowledge of cards and personal loans product lifecycle, as well as authorization/transaction flows will be considered an asset&nbsp;•&nbsp;&nbsp;Strong communication and collaboration skills with solutions-oriented mindset.•&nbsp;&nbsp;Solid analytical thinking and creative problem-solving skills.•&nbsp;&nbsp;Business requirements mapping•&nbsp;&nbsp;Comfortable working under tight deadlines and managing multiple priorities•&nbsp;&nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp;•&nbsp;&nbsp;Digital Fluency&nbsp;•&nbsp;&nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer:&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;A friendly and collaborative work environment that supports taking initiative and action.•&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;Being part of a large Organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

Cards Systems Project Specialist

As our&nbsp;Operational Resilience Risk Control Senior Specialist, you will join a specialist team and will be responsible to provide independent oversight and guidance on the implementation and effectiveness of the Bank’s Operational Resilience framework, focusing on Digital Operational Resilience testing program and ICT third-party service providers management.&nbsp;Ideally from a financial services background, the successful candidate will be risk and control oriented with material exposure in at least one of the following areas: ICT and cybersecurity, digital operational resilience testing, business continuity planning, organization and project management. &nbsp;What you will be doing&nbsp;<ul><li>Contribute to the review of the Digital Operational Resilience Strategy.</li><li>Coordinate the development of the Digital Operational Resilience Testing Program, ensuring alignment with the Bank’s Digital Operational Resilience Strategy and compliance with Digital Operational Resilience Act (DORA).</li><li>Actively contribute to the evaluation of test results and provide input for the formulation of Risk Management’s Function opinion.</li><li>Support the coordination of the development of ICT Business Continuity planning and its testing program. Contribute to the evaluation of the adequacy, effectiveness and efficiency of the plans.</li><li>Review and assess the ICT incident management process, aiming to ensure its effectiveness and efficiency.</li><li>Actively review the processes for the management of third-party service providers, to ensure compliance with the Bank’s resilience expectations.</li><li>Monitor and suggest enhancements of the relevant KRIs and leads the preparation of the risk reports for senior management.</li><li>Contribute to the promotion of a culture of operational resilience across the Bank by supporting training initiatives, awareness campaigns and knowledge sharing.</li></ul> &nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Risk Management, Information Security, Information Technology, Engineering, Business Administration or in any other related field of study.</li><li>A Master’s degree in any of the abovementioned fields of study is desirable.</li><li>At least seven (7) years of professional experience in ICT Risk Management, Digital Operational Resilience, Business Continuity, or Information Security.</li><li>Proven experience in a control function or an oversight role, is desired.</li><li>Working knowledge of DORA and/or NIS2.</li><li>Relevant certifications such as CRISC, CISSP, CISM, CISA, CBCP, ISO 22301, will be considered a plus.</li><li>Solid communication and stakeholder management skills.</li><li>Analytical and critical thinking skills, with attention to detail.</li><li>Complex problem-solving and decision-making skills.</li><li>Proficiency in the use of MS Office (Word, Excel, PowerPoint).</li><li>Excellent command of the English language (both written and spoken).</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Operational Resilience Risk Control Senior Specialist

Are you ready to embark on an&nbsp;adventurous journey and explore the world of HEINEKEN? We are excited to announce the launch of our Global Graduate Program in Greece – designed to fast-track your career and develop you into a future leader at one of the world’s most renowned FMCG brands.&nbsp;About the Program:The&nbsp;Global Graduate Program is a three-year journey consisting of three six-month rotations, followed by an 18-month landing role within Athenian Brewery in Athens, Greece.<ul><li>Rotation 1: Start at Athenian Brewery, gaining a solid foundation in your chosen function while understanding our operations, strategy, and culture.</li><li>Rotation 2: Take on a cross-functional assignment in Greece, broadening your business perspective and learning how different departments connect.</li><li>Rotation 3: Expand your horizons with an international assignment within the HEINEKEN network, enhancing your global mindset and adaptability.</li><li>Landing Role: Apply everything you’ve learned in a management position in Greece, contributing to business growth and driving impact.</li></ul>&nbsp;Program Highlights:<ul><li>Graduate Community: Join a vibrant network of graduates across the globe.</li><li>Support &amp; Mentorship: Learn directly from former graduates and senior leaders.</li><li>Extensive Learning Journey: Develop your leadership and functional skills with structured training.</li><li>Diverse Assignments: Work on real business projects in Finance.</li></ul>&nbsp;Who We’re Looking For:<ul><li>Ambitious and passionate individuals eager to build a meaningful career.</li><li>Open-minded and adventurous graduates, ready to embrace new challenges.</li><li>Talents with leadership potential, analytical ability, and a collaborative mindset.</li></ul>&nbsp;What You Will Learn:<ul><li>The HEINEKEN Way: Exclusive insight into our global strategy and contribution to its execution.</li><li>Project Leadership: Take the lead on impactful projects from day one.</li><li>Stakeholder &amp; Change Management: Build influence and drive meaningful change.</li><li>Business Partnering in Finance: Understand how financial insights drive commercial and strategic decisions.</li></ul>&nbsp;Criteria &amp; Conditions:<ul><li>Education: Bachelor’s degree (Master’s an asset).</li><li>Experience: Recent graduate (up to 1-year post-graduation).</li><li>Languages: Fluency in English and Greek.</li><li>Work Rights: Legal right to work in Greece.</li><li>Mobility: Flexibility for international assignments.</li></ul>

Global Graduate Trainee - Finance

As Senior Accountant for Greece, you will be responsible for ensuring that the financial operations of the organization are well-managed, compliant, and transparent, contributing to overall business success according to H&amp;M group rules and local regulations.You will: •&nbsp;&nbsp; &nbsp;Ensure that accounting procedures comply with local statutory requirements&nbsp; •&nbsp;&nbsp; &nbsp;Perform month-end closing procedures&nbsp; •&nbsp;&nbsp; &nbsp;Be responsible for keeping the books correct and updated according to H&amp;M group rules and local regulations&nbsp; •&nbsp;&nbsp; &nbsp;Be responsible for Intercompany transactions and reconciliations&nbsp; •&nbsp;&nbsp; &nbsp;Secure routines for fixed asset bookings and depreciation calculations&nbsp; •&nbsp;&nbsp; &nbsp;Work in accordance with VAT &amp; Corporate Tax &amp; Withholding Tax rules&nbsp; •&nbsp;&nbsp; &nbsp;Prepare statutory reporting and statistics &amp; take part in Liquidity planning •&nbsp;&nbsp; &nbsp;Research and correct any out-of-balance situations between the GL and sub-ledger&nbsp; •&nbsp;&nbsp; &nbsp;Prepare assigned journal entries &amp; assigned general ledger reconciliations&nbsp; •&nbsp;&nbsp; &nbsp;Review general ledger reconciliations prepared by others&nbsp; •&nbsp;&nbsp; &nbsp;Prepare monthly commissions •&nbsp;&nbsp; &nbsp;Support and assist audits (both internal and external)&nbsp; •&nbsp;&nbsp; &nbsp;Maintain contact with other accounting departments in the HUB and Shared Service Center.&nbsp;WHO YOU’LL WORK WITH As Senior Accountant, you will work closely with local accounting and consultants in HUB ensuring cross-collaboration with shared service center. In addition, you will collaborate with other accounting managers, seniors or experts across countries in HUB East Europe, ensuring cross-collaboration for accurate, compliant and efficient HUB accounting process.&nbsp;WHO YOU ARE We are looking for people with… •&nbsp;&nbsp; &nbsp;At least 5 years of experience in accounting, preferably in retail business or a similar sector (FMCG) •&nbsp;&nbsp; &nbsp;Strong knowledge of International Financial Reporting Standards (IFRS) •&nbsp;&nbsp; &nbsp;Excellent communication skills in English, both written and spoken; additional language skills are a plus •&nbsp;&nbsp; &nbsp;Proficiency in accounting software, preferably SAP and Trintech Cadency •&nbsp;&nbsp; &nbsp;Bachelor’s degree in accounting or finance, with a preference for a master’s degree combined with equivalent experience in accounting and to be a certified accountant And people who are… •&nbsp;&nbsp; &nbsp;Detailed oriented, result driven and strategic thinker •&nbsp;&nbsp; &nbsp;Clear and inspiring in communication with excellent organizational and time management skills •&nbsp;&nbsp; &nbsp;Ambitious and highly responsive to challenges, with a proven ability to thrive in dynamic environments and quickly adapt through strong learning agility •&nbsp;&nbsp; &nbsp;Well-structured and able to drive goals forward with a proactive mindsetWHO WE ARE H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.&nbsp;WHY YOU’LL LOVE WORKING HERE&nbsp; At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.&nbsp; •&nbsp;&nbsp; &nbsp;25% staff discount in all H&amp;M Brands •&nbsp;&nbsp; &nbsp;Private Health &amp; Life Insurance •&nbsp;&nbsp; &nbsp;H&amp;M Incentive share scheme-HIP. Learn more about the program here.&nbsp; •&nbsp;&nbsp; &nbsp;Long Service Reward &nbsp; •&nbsp;&nbsp; &nbsp;Extensive internal training and onboarding program&nbsp; •&nbsp;&nbsp; &nbsp;Possibility of growing within the company (over 70% of our recruitment processes are internal) •&nbsp;&nbsp; &nbsp;Hybrid work model&nbsp;

Senior Accountant

Turn data into information, information into insight, and insight into business decisions.Essential Duties and Responsibilities:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Design, develop and maintain dashboards and reports using Power BI.</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li><li>Provide training and support to business users on Power BI tools and functionalities</li></ul>Qualifications:<ul><li>Degree in Data Science, Finance, Computer Science, Engineering and other related fields</li><li>Proven experience in data analysis and reporting.</li><li>Expertise in BI and data visualization tools (eg. Power BI)</li><li>Proficiency in SQL, Excel / Spreadsheets for data gathering, analytics and modeling</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong initiative and ability to manage multiple projects, work under pressure and meet strict deadlines</li><li>Previous experience in a sales environment, preferably gained in the retail sector</li><li>Fluency in English.</li></ul>We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis concepts – INTERSPORT, IKEA, Foot Locker</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li><li>We'd love to hear from you if you are a highly motivated and results-oriented individual with passion.</li></ul>Apply now and join us in shaping the beginning of a New Era!

Data Analyst

Θες να μπεις δυναμικά στον κόσμο της Μισθοδοσίας; Το Payroll School by Epsilon Net είναι η ευκαιρία σου! Ψάχνεις την πρώτη σου επαγγελματική ευκαιρία; Είσαι απόφοιτος Οικονομικής Σχολής (Λογιστική, Χρηματοοικονομικά κ.λπ.) και θες να χτίσεις μια επιτυχημένη καριέρα σε έναν δυναμικό τομέα;Έλα να σε βοηθήσουμε να κάνεις το επόμενο βήμα! Η Epsilon Net, ο μεγαλύτερος όμιλος πληροφορικής στην Ελλάδα, οργανώνει το 1ο Payroll School ειδικά σχεδιασμένο για νέους επιστήμονες σαν εσένα! 📌 Τι είναι το Payroll School; Είναι ένα εντατικό, hands-on πρόγραμμα 6 εβδομάδων που θα σε εισάγει στον κόσμο της Εργατικής και Ασφαλιστικής Νομοθεσίας και θα σε εκπαιδεύσει εντελώς δωρεάν στη χρήση σύγχρονων εφαρμογών Μισθοδοσίας.📚 Περιλαμβάνει:<ul><li>Θεωρητική &amp; πρακτική εκπαίδευση στα κορυφαία λογισμικά μας</li><li>Real-case σενάρια &amp; case studies</li><li>Mentoring &amp; feedback από τους πιο έμπειρους συμβούλους Μισθοδοσίας της αγοράς</li><li>Προοπτική πραγματικής επαγγελματικής ανέλιξης &nbsp;</li></ul>🏆 Τι θα κερδίσεις αν το παρακολουθήσεις;<ul><li>Δεξιότητες που ζητά η αγορά (τεχνικές &amp; soft skills)</li><li>Πιστοποίηση παρακολούθησης</li><li>Real-time εμπειρία σε real-life συνθήκες</li><li>Δυνατότητα πρόσληψης στον όμιλο Epsilon Net!</li></ul> Μη χάσεις την ευκαιρία!Αν είσαι φιλόδοξος, με όρεξη για μάθηση και σου αρέσει να δουλεύεις σε ομάδα, τότε το Payroll School είναι για σένα!

Payroll Academy

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Continuous learning, upskilling, and advancement opportunities Supportive Culture – A collaborative environment that values knowledge sharing and team success Innovation &amp; Impact – Work with cutting-edge technology on real-world banking and financial systems challengesYour Role:As a Business Analyst, you will play a key role in bridging the gap between business needs and technology. You will work closely with stakeholders to gather requirements, analyze business processes, and support the design and implementation of core banking and fintech solutions.Key Responsibilities:<ul><li>Elicit, analyze, and document business requirements for financial and banking system features</li><li>Translate complex business needs into clear functional and technical specifications</li><li>Collaborate with stakeholders across departments (product, development, QA, operations)</li><li>Develop and present recommendations for process optimization and digital transformation initiatives</li><li>Perform gap analysis between current and future state banking systems</li><li>Support end-to-end testing, including UAT planning and execution</li><li>Design and maintain reports and dashboards to support strategic decisions (including KPIs and regulatory reporting)</li><li>Contribute to project planning, tracking, and team coordination</li><li>Troubleshoot, document findings, and assist in issue resolution across system functionalities</li></ul>What You Bring:<ul><li>Bachelor's degree in Business Administration, Information Technology, Finance, or related field</li><li>Proven experience as a Business Analyst, preferably within fintech, banking, or enterprise software</li><li>Solid understanding of core banking operations, financial products, or payment systems</li><li>Strong analytical and data interpretation skills</li><li>Excellent communication and stakeholder management skills</li><li>Proficient in English (written and verbal)</li></ul>What We Offer:💰 Competitive Salary &amp; Benefits Package 📚 Ongoing Training &amp; Certifications via Epsilon Training &amp; Epsilon College 🩺 Private Medical Insurance &amp; Wellness Support Services 💻 Hybrid Work Flexibility (Athens &amp; Thessaloniki) / Remote Work (Rest of Greece) 🏆 Award-Winning Culture – Recognized as one of Fortune’s 100 Best Workplaces in Europe 2024, Best Workplaces in Technology, and Best Workplaces for Women

Business Analyst - Fintech Sector Athens 

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