Πληροφορική

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Κέντρο Εξυπηρέτησης / Call Center

Αποθήκη / Logistics

Διοίκηση Επιχειρήσεων

Επαγγέλματα Υγείας

Εστίαση

Άλλο

Βιομηχανική Παραγωγή

Εταιρικές Πωλήσεις

Γραμματειακή Υποστήριξη

Μεταφορές

Ανθρώπινο Δυναμικό / HR

Εκπαίδευση

Νομικές Υπηρεσίες

Marketing

Φροντίδα Κτιρίων / Σπιτιών

Ναυτιλία

Τουρισμός / Ξενοδοχεία

Φροντίδα Ζώων

ΜΜΕ / Social Media

Αισθητική / Κομμωτήριο

Προσωπικό Ασφαλείας

Αερομεταφορές

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Εργάτες

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

PartTime

OnSite

Hybrid

Remote

Η BFS Group αναζητά call center agents για το τμήμα πωλήσεων για λογαριασμό της Nova. Οι πωλήσεις αφορούν πελάτες που έχουν εκδηλώσει ενδιαφέρον μέσω digital campaigns, Facebook, Google κλπ. Απαραίτητα προσόντα:<ul><li>Ανεπτυγμένη ικανότητα επικοινωνίας &amp; Πελατοκεντρική αντίληψη</li><li>Εμπειρία και ευχέρεια στην τηλεφωνική εξυπηρέτηση</li><li>Άριστη χρήση του προφορικού λόγου</li><li>Άριστες επικοινωνιακές δεξιότητες και ομαδικό πνεύμα εργασίας</li><li>Θέληση για μάθηση, αίσθηση υπευθυνότητας και προσανατολισμό στο αποτέλεσμα</li></ul> Προσφέρονται:<ul><li>Υψηλός σταθερός μισθός αναλόγως προσόντων και extra prim παραγωγικότητας με συνολικές αποδοχές έως και 1.200€</li><li>ΤΑ ΥΨΗΛΟΤΕΡΑ BONUS ΤΗΣ ΑΓΟΡΑΣ</li><li>Full time – Μόνιμη ή μερική απασχόληση</li><li>Άμεση πρόσληψη από την εκπαίδευση</li><li>Ασφάλιση και δωρεάν πρόγραμμα υγείας</li><li>Ένταξη στις εταιρικές παροχές &amp; προνόμια</li><li>Συνεχής εκπαίδευση &amp; καθοδήγηση</li><li>Ευκαιρίες επαγγελματικής ανέλιξης</li><li>Συμμετοχή σε διαγωνισμούς για το επόμενο rising star του ομίλου μας</li><li>Εύκολη πρόσβαση (δίπλα ακριβώς στο μετρό Αγ. Δημήτριος)</li></ul>Στην BFS Group, μια από τις κορυφαίες εταιρείες στον χώρο του Customer Experience Management ,έχεις την ευκαιρία να ξεκινήσεις μια νέα επαγγελματική πορεία ως εκπρόσωπος των μεγαλύτερων εταιρειών στην Ελλάδα. Έλα στην ομάδα μας και κάνε τα όνειρά σου πραγματικότητα!!! Γίνε και εσύ μέλος μιας εταιρείας που προάγει ίσες ευκαιρίες για όλους, με σεβασμό στη διαφορετικότητα, ανεξαρτήτως εθνικότητας, ηλικίας, φύλου και θρησκείας.Σας περιμένουμε με χαρά στην Ομάδα μας!&nbsp;

Διαχείριση Αιτημάτων Leads/Digital Campaigns NOVA

H&nbsp;HΡΩΝ ΘΕΡΜΟΗΛΕΚΤΡΙΚΗ&nbsp;προσφέρει&nbsp;θέσεις τηλεφωνικής εξυπηρέτησης&nbsp;του υφιστάμενου πελατολογίου της (retention) . Απαραίτητα Προσόντα:<ul><li>Απόφοιτοι Λυκείου</li><li>Απαραίτητη προϋπηρεσία σε αντίστοιχες θέσεις</li><li>Διάθεση για δουλειά και επαγγελματική εξέλιξη</li><li>Ευχέρεια στην επικοινωνία</li><li>Ευγένεια – Ομαδικό Πνεύμα</li></ul>&nbsp;&nbsp;Προσφέρονται:<ul><li>Υψηλός σταθερός μισθός αναλόγως προσόντων</li><li>Σύμβαση διάρκειας αορίστου χρόνου</li><li>Υποχρεωτική ασφάλιση ΙΚΑ</li><li>Ανταγωνιστικά bonus παραγωγικότητας</li><li>Συνέπεια στις πληρωμές</li><li>Συνεχής εκπαίδευση</li><li>Επαγγελματική ανέλιξη</li><li>Πρωινή απασχόληση</li><li>Extra υγειονομικές παροχές και Δωρεάν Πρόγραμμα Υγείας</li><li>Coaching &amp; Training από πιστοποιημένους εκπαιδευτές του ομίλου</li><li>Επαγγελματική ανέλιξη</li><li>Δυνατότητα τηλεργασίας ,&nbsp;Υβριδικό μοντέλο εργασίας&nbsp;(συνδυασμός εργασίας από το σπίτι και εργασία από τα γραφεία της εταιρείας)</li><li>Δυνατότητα συμμετοχής σε διαγωνισμούς για το επόμενο rising star του&nbsp;ομίλου μας</li><li>Εύκολη πρόσβαση (δίπλα ακριβώς στο μετρό Αγ. Δημήτριος)</li></ul>&nbsp;

Call Center Retention Agents ΗΡΩΝ (Πρωινή Απασχόληση)

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!Our client is a leading European IT solutions provider headquartered in Belgium, with over 9,000 employees across 10+ countries. The company specializes in end-to-end IT services including infrastructure, cloud, software development, and managed services. Our client officially launched its Athens office in 2024, aiming to grow rapidly into a major delivery hub, supporting international clients across Europe. The Athens team is dynamic, multicultural, and focused on delivering excellence in customer and technical support services.About the RoleAs a Dutch-speaking Service Desk Agent, you will be the first point of contact for Dutch-speaking users, providing technical assistance via phone, email, and chat. You’ll be responsible for handling and resolving support tickets, documenting solutions, and escalating complex issues when needed. This role is ideal for individuals who enjoy troubleshooting, helping others, and working in a collaborative IT environment. Prior technical experience is a plus but not mandatory—training and guidance will be provided.Key Responsibilities<ul><li>Handle technical support requests from Dutch-speaking end users.</li><li>Record and track issues in a ticketing system.</li><li>Troubleshoot hardware/software issues or escalate as needed.</li><li>Follow up with users to ensure problems are resolved.</li><li>Work closely with team leads and other departments to improve processes.</li></ul>Requirements<ul><li>Fluent Dutch and very good English (both written and spoken).</li><li>Strong communication and problem-solving skills.</li><li>Basic IT literacy (Windows, MS Office, etc.); any prior technical experience is a plus.</li><li>Team spirit and willingness to learn in a fast-paced environment.</li><li>EU work permit and availability to work in shifts if required.</li></ul>What They Offer<ul><li>Competitive salary &amp; benefits package.</li><li>Private health insurance.</li><li>Meal vouchers.</li><li>Hybrid work model (remote flexibility after initial training).</li><li>Annual leave starting at 22 days, with additional seniority days.</li><li>Ongoing training and career development within an international IT group.</li><li>A supportive, inclusive, and multicultural workplace.</li></ul>

Dutch-Speaking Service Desk Agent

How would you like to work behind the scenes with some of the most innovative brands to deliver exceptional customer experiences? Are you a problem solver? Do you like making meaningful connections with people? No, this isn’t too good to be true. This is what it’s like when you join IntouchCX’s Athens, Greece team.&nbsp;Our Polish-speaking Customer Service Agents are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.&nbsp;Requirements&nbsp;Working as a Customer Service Representative (Polish-English), You Have:<ul><li>Polish/English Bilingual is a must.</li><li>High school diploma (or equivalent)</li><li>6 months – 1 year of customer service experience</li><li>Call center experience (strong asset)</li><li>Effective communication skills</li></ul>Benefits of Working as a Customer Service Representative (Polish-English):<ul><li>Industry-leading benefits like:<ul><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li><li>Fun, supportive work environment</li></ul></li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

Customer Service Representative (Polish-English)

How would you like to work behind the scenes with some of the most innovative brands to deliver exceptional customer experiences? Are you a problem solver? Do you like making meaningful connections with people? No, this isn’t too good to be true. This is what it’s like when you join IntouchCX’s Athens, Greece team.Our Customer Service Representative - (Dutch/English) are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.&nbsp;Working as a Customer Service Representative (Dutch/English), You Have:<ul><li>Dutch/English Bilingual is a must</li><li>High school diploma (or equivalent)</li><li>6 months – 1 year of customer service experience</li><li>Call center experience (strong asset)</li><li>Effective communication skills</li></ul>&nbsp;Benefits of Working as a Customer Service Representative (Dutch/English):<ul><li>Competitive salary</li><li>Industry-leading benefits:<ul><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li><li>Medical and life insurance</li></ul></li><li>Fun, supportive work environment</li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

Customer Service Representative (Dutch/English)

We’re changing the way people think about customer care, and we need your help!We’re looking for a German Speaking Team Lead&nbsp;to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is delivered in every customer interaction. This role requires learning and maintaining in-depth knowledge of our partner’s brand, philosophy, products, promotions, and processes. It also involves supporting the professional and personal development of your team through performance evaluations, training, and career pathing plans.As Team Lead, You Will…<ul><li>Manage and supervise a team of German-speaking CSRs</li><li>Ensure training, development, and employee engagement are maintained to grow and retain talent</li><li>Monitor and manage performance to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)</li><li>Analyze reports and statistical data to measure results and identify areas for improvement</li><li>Use critical thinking to develop solutions that enhance performance and partner satisfaction</li><li>Motivate your team through relationship building and real-time coaching</li><li>Create incentive programs to drive performance and achieve desired outcomes</li><li>Coordinate staffing schedule changes with the Operations Support or Workforce Management teams</li><li>Collaborate with departments across the organization (HR, IT, etc.) to resolve issues effectively</li><li>Represent operations in partner meetings with insight and professionalism</li><li>Gain expert-level knowledge of partner products and promotions</li><li>Demonstrate a strong work ethic and a commitment to excellence</li><li>Act as a role model and live by our 10 Things (core cultural values)</li></ul>As Team Lead, You Have…<ul><li>Fluency in German, both written and spoken, with a professional level of English</li><li>At least 1 year of experience as a Team Lead in a contact center or customer service environment, ideally within the travel or airline industry</li><li>Experience handling escalated customer issues</li><li>Strong knowledge of Google Workspace (Sheets, Slides, Docs, Drive); confidence using spreadsheets for reporting is an asset</li><li>Excellent time management, organization, and prioritization skills</li><li>The ability to work independently and collaboratively in a fast-paced environment</li></ul>Benefits of Working as a Team Leader:<ul><li>Competitive salary</li><li>Industry-leading benefits:<ul><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li></ul></li><li>Medical and life insurance</li><li>Fun, supportive work environment</li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

German-speaking Team Lead

How would you like to work behind the scenes with some of the most innovative brands, helping people take control of their finances and feel good doing it? At IntouchCX in Athens, that’s exactly what we do.As an English-Speaking Customer Care Advisor, you’ll be the voice of support for users navigating banking and financial tools. Whether it’s through calls, emails, or chats, you’ll be turning “What’s going on with my account?!” into “Wow, thanks for the help!” 💬We’re looking for people with personality and purpose. If you’re driven, dependable, and want more than just a job—you’re in the right place.Working as an English-speaking Customer Service Representative, You Have:<ul><li>Full English proficiency</li><li>High school diploma (or equivalent)</li><li>6 months to 1 year of customer service experience</li><li>Call center experience is a strong asset</li><li>Some finance knowledge – whether through studies, previous experience, or personal interest in the markets</li><li>Excellent communication skills, active listening, and a calm, solution-focused approach to customer support</li></ul>Benefits of Working as an English-Speaking Customer Care Advisor:<ul><li>Competitive salary</li><li>Industry-leading benefits:<ul><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li></ul></li><li>Medical and life insurance</li><li>Fun, supportive work environment</li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

English-Speaking Customer Care Advisor

Are you a problem solver with a passion for finance? Do you thrive on making meaningful connections with people and helping them navigate financial solutions? Are you interested in a rewarding career working with the world’s most exciting brands in the banking sector?Our French -Speaking Customer Care Advisors are dedicated to providing exceptional support to customers, ensuring that every interaction is both helpful and memorable. You will handle inquiries related to banking products and services through inbound calls, emails, and chats, assisting customers with professionalism and a deep understanding of financial products.We’re looking for people with drive and ambition—those who want to build a career, not just find a job. Punctuality, performance, and a positive attitude will set you up for success in this role.What Sets You Apart:<ul><li>French/English Bilingual is a must</li><li>High school diploma (or equivalent)</li><li>6 months – 1 year of customer service experience</li><li>Call center experience (strong asset)</li><li>Effective communication skills</li><li>Passion for finance and a genuine desire to help customers manage their financial needs.</li></ul>Why You’ll Love Working With Us:<ul><li>Industry-leading benefits like:<ul><li>Medical and life insurance</li><li>In &amp; out of hospital benefits</li><li>Mental health support line</li><li>20-26 paid days off per year</li><li>On-site occupational physician</li><li>Monthly meal vouchers</li><li>Career path planning &amp; E-learning career development platform</li><li>Weekly coaching sessions</li><li>Global incentive programs</li></ul></li><li>Fun, supportive work environment</li><li>Opportunity to be part of a rapidly expanding global company</li><li>Amazing career growth opportunities</li></ul>

French -Speaking Customer Care Advisor

We’re changing the way people think about customer care, and we need your help!&nbsp;We’re looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training&nbsp; and career pathing plans.&nbsp;As Team Lead (French/English Bilingual), You Will…&nbsp;<ul><li>Manage and supervise CSRs&nbsp;</li><li>Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees</li><li>Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements</li><li>Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas</li><li>Use critical thinking to develop solutions to improve business performance and partner success</li><li>Motivate teams through relationship building and real-time coaching</li><li>Develop incentive programs to motivate CSRs to achieve desired outcomes</li><li>Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team</li><li>Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues&nbsp;</li><li>Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings</li><li>Gain expert level knowledge on all partner products and promotions</li><li>Demonstrate a positive work ethic and commitment to achieve the best possible outcomes</li><li>Act as a role model and exemplify our 10 Things (cultural values)</li></ul>&nbsp;As Team Lead (French/English Bilingual), You Have…&nbsp;<ul><li>High school diploma or equivalent (required)</li><li>Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)&nbsp;</li><li>Must be fluent in French and English, written and oral</li><li>1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role</li><li>Experience dealing with escalated issues in a contact center capacity&nbsp;</li><li>The ability to type 30 WPM with accuracy</li><li>Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset</li><li>The ability to use spreadsheet applications to maintain and develop operational reporting</li><li>Exceptional time management, organizational and prioritization skills to complete work in a timely manner</li><li>Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li><li>The ability to work a variety of shifts, including days, evenings and holidays</li></ul>

Team Lead (French/English Bilingual)

We’re changing the way people think about customer care, and we need your help!&nbsp;We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training&nbsp; and career pathing plans.&nbsp;As Team Lead (Supervisor), You Will…&nbsp;<ul><li>Manage and supervise CSRs&nbsp;</li><li>Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees</li><li>Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements</li><li>Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas</li><li>Use critical thinking to develop solutions to improve business performance and partner success</li><li>Motivate teams through relationship building and real-time coaching</li><li>Develop incentive programs to motivate CSRs to achieve desired outcomes</li><li>Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team</li><li>Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues&nbsp;</li><li>Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings</li><li>Gain expert level knowledge on all partner products and promotions</li><li>Demonstrate a positive work ethic and commitment to achieve the best possible outcomes</li><li>Act as a role model and exemplify our 10 Things (cultural values)</li></ul>&nbsp;As Team Lead (Supervisor), You Have…&nbsp;<ul><li>High school diploma or equivalent (required)</li><li>Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)&nbsp;</li><li>1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role</li><li>Experience dealing with escalated issues in a contact center capacity&nbsp;</li><li>The ability to type 30 WPM with accuracy</li><li>Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset</li><li>The ability to use spreadsheet applications to maintain and develop operational reporting</li><li>Exceptional time management, organizational and prioritization skills to complete work in a timely manner</li><li>Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment</li><li>The ability to work a variety of shifts, including days, evenings and holidays&nbsp;</li></ul>

Team Lead (Supervisor)

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