Εμπόριο Λιανικής

Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Επαγγέλματα Υγείας

Χρηματοοικονομικά

Εταιρικές Πωλήσεις

Αποθήκη / Logistics

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Τηλεπικοινωνίες

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Εστίαση

Άλλο

Διοίκηση Επιχειρήσεων

Μεταφορές

Βιομηχανική Παραγωγή

Marketing

ΜΜΕ / Social Media

Προσωπικό Ασφαλείας

Τουρισμός / Ξενοδοχεία

Νομικές Υπηρεσίες

LastWeek

LastThreeDays

Today

Aoristou

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PartTime

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The Team Leader – AML/CFT Operations will oversee a team of AML Advisors responsible for reviewing and processing suspicious transaction alerts and atypical operations in line with regulatory requirements, internal policies, and client-defined procedures. The role involves ensuring operational excellence, maintaining high compliance standards, and fostering a culture of continuous improvement. You will be responsible for managing team performance, providing guidance and coaching, ensuring quality and productivity targets are met, and acting as a point of escalation for complex casesResponsibilities:Team Management &amp; Leadership<ul><li>Lead, motivate, and support a team of AML Advisors to ensure consistent high-quality output.</li><li>Monitor daily workloads, allocate resources effectively, and manage team schedules to meet service level agreements (SLAs).</li><li>Conduct regular team meetings and one-to-one coaching sessions.</li><li>Provide training and ongoing development to enhance team skills in AML/CFT compliance and atypical operations analysis.</li></ul>Operational Excellence<ul><li>Oversee the analysis of alerts and ensure cases are processed in order of priority and within regulatory deadlines.</li><li>Perform quality control reviews to ensure adherence to internal procedures and regulatory standards.</li><li>Act as the primary escalation point for complex or high-risk cases, providing guidance and making final recommendations when required.</li><li>Ensure accurate and complete documentation of findings in the case management system.</li><li>Collaborate with Quality Assurance, Compliance, and Client representatives to address operational issues and improve processes.</li></ul>Compliance &amp; Reporting<ul><li>Maintain an up-to-date understanding of AML/CFT regulations, industry trends, and typologies.</li><li>Ensure team adherence to all internal policies, procedures, and client-defined guidelines.</li><li>Track and report on team performance, quality scores, and productivity metrics to management and the client.</li><li>Identify process gaps and recommend solutions for improved efficiency and risk mitigation.</li></ul>Candidate profile:<ul><li>Proven experience in AML/CFT compliance, transaction monitoring, or financial crime operations OR&nbsp;Prior experience in a team leadership or supervisory role within a compliance, Contact center or operational environment.</li><li>Fluency in French (C1 and above) and English (B2 and above) is required</li><li>Strong knowledge of KYC, AML/CFT regulations, and suspicious transaction typologies will be a plus.</li><li>Excellent analytical skills with the ability to make sound decisions under pressure.</li><li>Strong communication and interpersonal skills, with the ability to lead and inspire a diverse team.</li><li>Proficiency in case management systems and MS Office (Excel, Word, PowerPoint).</li><li>High attention to detail and strong organizational skills.</li><li>Flexibility to work rotating shifts as required.</li><li>Willingness to work fully on site from our office in Athens</li><li>Bachelor’s degree in Finance, Law, Business, or related field preferred.</li></ul>

French Team Leader – AML/CFT Operations

The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.Responsibilities:<ul><li>Lead end-to-end B2B sales strategy and execution for assigned Lines of Business (LOBs) across multiple regions.</li><li>Own the P&amp;L, revenue targets, and overall financial performance of the business unit.</li><li>Build, maintain, and expand strong client relationships with enterprise and strategic B2B customers.</li><li>Partner with WFM, finance, HR, and delivery leadership to ensure profitability, quality, and scalability.</li><li>Develop go-to-market strategies for new service offerings and geographic expansions.</li><li>Oversee multi-regional sales and delivery hubs, ensuring alignment of strategy, execution, and client satisfaction.</li><li>Ensure compliance with contractual, legal, and regulatory requirements across all operating regions.</li><li>Act as an executive sponsor for key accounts, providing escalation support and governance.</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed</li><li>Industrializing the account’s BI layer across geographies to standardize and streamline reporting and insights.</li><li>Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories</li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market</li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets</li><li>Work with client contact on reporting and forecasting</li><li>Coordinate team incentives and Sales Performance Incentive Funds</li><li>Partner and build business relationships with all partners to ensure customer expectations are met</li></ul>Candidate profile:<ul><li>Significant work experience in a sales role as Operations Manager and above</li><li>Experience in managing big teams</li><li>A passion for customer experience and driving team results</li><li>Experience in operations and strategy building</li><li>Excellent Coaching history</li><li>A record of developing and retaining great employees</li><li>Experience maximizing revenue through best practices</li><li>Experience working with Salesforce.com or similar CRM</li><li>Experience finding solutions as a manager</li><li>Change Management skills</li><li>Fluency in English C1 is required</li><li>Willingness to work fully on site from the office in Athens</li></ul>

Senior Manager, B2B Sales

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements</li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved&nbsp; at a minimum weekly</li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations</li><li>Communicate expectations to employees and provide timely updates</li><li>Provide subject matter expertise in handling escalated customer calls as needed</li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities</li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training</li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members</li></ul>&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Associate's degree in related field with two to four years of relevant experience preferred</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations</li><li>Work well under pressure and follow through on items to completion</li><li>Strong communication skills, both written and verbal</li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable</li><li>Ability to mentor, coach and provide direction to a team of employees</li><li>Willingness to work a flexible schedule</li></ul>&nbsp;&nbsp;&nbsp;Requirements:<ul><li>6 months in company with proven previous experience in targeted role OR 9 month in company</li><li>Previous experience in the project</li><li>KPIs on target for the last 6 months</li><li>No disciplinary actions for the last 6 months</li></ul>

German Team Leader_River CS

Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Arabic.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in&nbsp;Arabic language&nbsp;&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

Arabic B2B Sales Representative

Are you fluent in English and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;English.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;English&nbsp;language&nbsp;&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>

English speaking B2B Sales Representative

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Serbian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Serbian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Serbian Customer Support Advisor

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Turkish.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in&nbsp;Turkish&nbsp;language&nbsp;&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Turkish B2B Sales Representative

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Croatian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Croatian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Croatian Customer Support Advisor

Are you passionate about closing deals and naturally driven by sales? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your Italian-language sales skills to use in the top professional networking and B2B platform industry.No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world’s leading brands.Key Responsibilities:<ul><li>Prospection&nbsp;– Use prospecting tools to identify key decision-makers and connect with the right people.</li><li>Qualify Leads&nbsp;– Evaluate prospects through discovery calls to understand their business goals, advertising readiness, and potential fit.</li><li>Educate Prospects&nbsp;– Clearly explain the project, value proposition, and product offerings to new or inexperienced users.</li><li>Drive Engagement&nbsp;– Conduct professional, on-camera virtual meetings (approx. 30 minutes) to consult with potential clients and identify their needs.</li><li>Manage Communication Channels&nbsp;– Reach out and follow up with clients via outbound calls, email, and video using structured sales cadences.</li><li>CRM Documentation&nbsp;– Log all prospect interactions and progress accurately in Salesforce to maintain pipeline visibility and accountability.</li><li>Ensure Smooth Handover&nbsp;– Transition qualified leads to the Digital Marketing Specialist team for campaign setup and optimization.</li><li>Meet Performance Goals&nbsp;– Achieve daily, monthly, and quarterly KPIs through effective time management, pipeline prioritization, and teamwork.</li></ul>Requirements:<ul><li>2+ years of experience in B2B</li><li>2+ years of experience in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent in English and Italian (spoken and written).</li><li>Comfortable in new business and client acquisition environments.</li><li>Strong understanding of digital marketing and sales techniques.</li><li>Great at communicating clearly, adapting messages to different audiences.</li><li>Confident, proactive, and goal-driven with a growth mindset.</li><li>Able to manage time well and work independently in a fast-paced setting.</li><li>Comfortable using tools like Zoom and CRM platforms (e.g. Salesforce).</li><li>Skilled at building urgency and influencing client decisions.</li></ul>What we offer:<ul><li>Full Relocation Support – including flights, accommodation, and transportation</li><li>Indefinite contract</li><li>Competitive remuneration – 14 salaries per year</li><li>Monthly performance-based bonus</li><li>Daily meal voucher (Up Hellas Mastercard)</li><li>Private health &amp; dental insurance</li><li>International career opportunities through our Mobility Program</li><li>A dynamic, supportive work environment with growth potential</li><li>Employee events &amp; team-building activities</li><li>Free gym access, wellness activities, and a rooftop cinema with Acropolis views</li><li>On-site restaurant to enjoy lunch breaks with colleagues</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Italian speaking Lead Generation Specialist for the top professional networking platform

Are you passionate about closing deals and naturally driven by sales? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world’s leading brands.Key Responsibilities:<ul><li>Prospection&nbsp;– Use prospecting tools to identify key decision-makers and connect with the right people.</li><li>Qualify Leads&nbsp;– Evaluate prospects through discovery calls to understand their business goals, advertising readiness, and potential fit.</li><li>Educate Prospects&nbsp;– Clearly explain the project, value proposition, and product offerings to new or inexperienced users.</li><li>Drive Engagement&nbsp;– Conduct professional, on-camera virtual meetings (approx. 30 minutes) to consult with potential clients and identify their needs.</li><li>Manage Communication Channels&nbsp;– Reach out and follow up with clients via outbound calls, email, and video using structured sales cadences.</li><li>CRM Documentation&nbsp;– Log all prospect interactions and progress accurately in Salesforce to maintain pipeline visibility and accountability.</li><li>Ensure Smooth Handover&nbsp;– Transition qualified leads to the Digital Marketing Specialist team for campaign setup and optimization.</li><li>Meet Performance Goals&nbsp;– Achieve daily, monthly, and quarterly KPIs through effective time management, pipeline prioritization, and teamwork.</li></ul>Requirements:<ul><li>2+ years of experience in B2B</li><li>2+ years of experience in a customer service role, ideally within the technology or advertising sales industry.</li><li>Fluent in English and German (spoken and written).</li><li>Comfortable in new business and client acquisition environments.</li><li>Strong understanding of digital marketing and sales techniques.</li><li>Great at communicating clearly, adapting messages to different audiences.</li><li>Confident, proactive, and goal-driven with a growth mindset.</li><li>Able to manage time well and work independently in a fast-paced setting.</li><li>Comfortable using tools like Zoom and CRM platforms (e.g. Salesforce).</li><li>Skilled at building urgency and influencing client decisions.</li></ul>What we offer:<ul><li>Full Relocation Support – including flights, accommodation, and transportation</li><li>Indefinite contract</li><li>Competitive remuneration – 14 salaries per year</li><li>Monthly performance-based bonus</li><li>Daily meal voucher (Up Hellas Mastercard)</li><li>Private health &amp; dental insurance</li><li>International career opportunities through our Mobility Program</li><li>A dynamic, supportive work environment with growth potential</li><li>Employee events &amp; team-building activities</li><li>Free gym access, wellness activities, and a rooftop cinema with Acropolis views</li><li>On-site restaurant to enjoy lunch breaks with colleagues</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;

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