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As a Senior Professional Recruiter you will play a key role in attracting, assessing, and hiring for professional roles&nbsp;across Commercial,&nbsp; Sales and Supply Chain function for Greece and Cyprus.&nbsp; You will collaborate with hiring managers, HR business partners, and stakeholders to develop and execute strategic hiring plans while ensuring a seamless and engaging candidate experience.This role requires a blend of strategic talent sourcing, stakeholder management, employer branding, data-driven decision-making, and process excellence to support our talent acquisition goals.<ol><li>Recruitment Consulting, Advisory &amp; Partnership</li></ol><ul><li>Partner with hiring managers to conduct recruitment strategy meetings, analyze hiring needs, define job requirements, and craft customized recruitment plans.</li><li>Provide market intelligence and competitive insights on talent availability, salary benchmarks, and industry hiring trends.</li><li>Act as a trusted talent advisor, guiding hiring managers on interviewing best practices, candidate experience standards, and the effective use of assessment tools.</li><li>Build and maintain strong, collaborative relationships with hiring managers, HR, and other key stakeholders.</li><li>Provide regular updates and proactive communication throughout the recruitment lifecycle, ensuring alignment and transparency.</li></ul><ol start="2"><li>Candidate Sourcing, Attraction, and Engagement</li></ol><ul><li>Develop and execute proactive sourcing strategies to identify and attract both active and passive talent using industry-specific job boards, social media, employee referrals,&nbsp; professional associations and networking events.</li><li>Build and maintain talent pipelines for critical and recurring roles to reduce time-to-find and time-to-accept.</li><li>Leverage PepsiCo’s employer branding and recruitment marketing to enhance talent attraction, including writing compelling job descriptions, optimizing job postings, and engaging candidates through our established EVP messaging.</li><li>Deliver a consistent, high-touch candidate experience, ensuring timely communication and engagement at every stage of the hiring process.</li></ul><ol start="3"><li>End-to-End Recruitment Process Management &amp; Execution</li></ol><ul><li>Manage the full recruitment lifecycle, from job requisition creation to offer acceptance, ensuring efficiency, quality, and a seamless and positive candidate experience while adhering to all established process standards.</li><li>Conduct structured interviews and behavioral assessments applying the company's established interviewing framework and standards to evaluate candidate qualifications, skills, and culture add.</li><li>Facilitate hiring manager debrief sessions and provide structured feedback to support data-driven hiring decisions.</li></ul><ul><li>Manage the offer process, including extending offers and negotiating compensation packages in partnership with HR, Total Rewards, and Hiring Manager.</li></ul><ol start="4"><li>Data-Driven Management, Process Adherence, Compliance &amp; Continuous Improvement</li></ol><ul><li>Track and analyze key recruitment metrics (e.g., time-to-find, time-to-accept, candidate experience scores) to continuously improve hiring outcomes.</li><li>Utilize external labor market data and talent analytics to refine sourcing strategies and hiring decisions.</li><li>Stay updated on industry best practices, recruitment technology advancements, and innovative hiring trends.</li><li>Effectively utilize and maintain accurate and up-to-date candidate records in the ATS.</li><li>Follow established recruitment process standards, ensuring consistency, compliance, and data integrity.</li></ul>Qualifications<ul><li>Bachelor's degree</li><li>3+Years of experience managing the full recruitment lifecycle, from sourcing to offer management within a multinational corporate environment.&nbsp;</li><li>Fluency in Greek and English.</li><li>Strong understanding of talent assessment methodologies and interviewing techniques (e.g., behavioral, competency-based).</li><li>Proven experience with recruitment marketing principles and various channels (e.g., social media platforms, local job boards).&nbsp;</li><li>Hands-on experience in contributing to employer branding initiatives through recruitment marketing activities, participating in networking events, career fairs and university engagement.</li><li>Demonstrated experience using Applicant Tracking Systems (ATS) and other recruiting technologies.</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).</li><li>Highly organized with the ability to manage multiple priorities, work independently, and consistently meet deadlines in a fast-paced environment.</li><li>Excellent written and verbal communication skills, with a proven ability to build strong relationships with candidates, hiring managers, and stakeholders at all levels.</li></ul>

Senior Professional Recruiter 453651

As a Paid Media Lead, you will own full‑funnel paid media planning, activation and optimization across global and local channels. You align media strategy with commercial goals, ensuring high‑quality execution, strong performance and clear ROI across channels. You will lead agency collaboration, manage media budgets, and drive continuous performance improvements through structured reviews, optimization and close cross‑functional coordination.&nbsp;&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Lead full‑funnel paid media planning (global and local channels) in line with the marketing calendar and QCP process</li><li>Align paid media plans with commercial plans and priorities</li><li>Lead activation and ongoing performance follow‑up of local paid media channels</li><li>Collaborate with Global Media Optimization Lead to optimize global media channels</li><li>Lead full‑funnel paid media Monthly and Quarterly Reviews in the Sales Market</li><li>Drive and follow up on paid media investments, performance and results for the Sales Market</li><li>Manage onboarding, governance and performance reviews of local media agencies in line with global frameworks</li><li>Secure high‑quality tactical execution of local channel activation in close collaboration with agencies and global media teams</li></ul>WHO YOU’LL WORK WITHIn this role, you will work closely with Media Agencies, Commercial teams, Owned Media Leads, Global Media teams and other local marketing stakeholders. You act as the key link between strategy, execution and performance across the paid media ecosystem.WHO YOU AREWe are looking for people with…<ul><li>5+ years of experience in paid media, digital or performance marketing across the full funnel</li><li>Strong understanding of media planning, activation and optimization across channels</li><li>Proven experience managing large media budgets and ROI‑driven campaigns</li><li>Strong analytical mindset with the ability to translate data into actions and improvements</li><li>Experience working with and managing agency partners</li><li>A degree in Marketing, Communications, Business or a related field</li><li>Fluency in English, written and spoken</li></ul>And people who are…<ul><li>Commercially minded, with a strong focus on performance and outcomes</li><li>Structured and data‑driven, confident managing complexity and multiple priorities</li><li>Strong collaborators and stakeholder managers</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Paid Media Lead

Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

Beauty Advisor for Luxury Products Division 230523

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

Intellectica is recruiting an experienced and meticulous Executive Assistant to the CEO on behalf of its client, a prominent organisation. Based in Athens, Greece, and reporting to the CEO, the successful candidate will play a pivotal role in managing daily operations, streamlining communications, and providing strategic administrative support in a high-responsibility environment.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Managing the CEO’s complex calendar, coordinating high-level meetings, travel arrangements, and appointments</li><li>Screening and prioritizing incoming communications (calls, emails, messages), ensuring timely and appropriate responses or redirection</li><li>Preparing executive briefings, presentations, and meeting materials; capturing accurate minutes and tracking follow-ups to support decision-making</li><li>Liaising with senior internal stakeholders and external partners to facilitate strategic engagements and visits</li><li>Accompanying the CEO to selected events, ensuring flawless coordination and representation</li><li>Handling sensitive administrative tasks, including financial documentation, board materials, and confidential records</li><li>Supporting the execution of strategic initiatives by monitoring key deliverables, deadlines, and stakeholder alignment</li><li>Acting as a gatekeeper and ambassador for the CEO’s office, welcoming visitors and maintaining a professional executive environment</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business Administration or a related discipline; a Master’s degree is considered an asset</li><li>At least 5 years of experience as a Personal Assistant, Executive Assistant, or senior administrative roles, ideally within a healthcare, pharmaceutical, or a regulated corporate environment</li><li>Tech-savvy with the ability to manage digital tools (including AI tools) and social media platforms</li><li>Familiarity with project management tools is considered a plus</li><li>Proficiency in MS Office Suite</li><li>Fluency in Greek and English (written and verbal)</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Strong communication and interpersonal skills</li><li>Excellent organisational skills and attention to detail</li><li>Effective time management and multitasking ability</li><li>Proactive and adaptable mindset</li><li>High level of discretion and confidentiality</li><li>Reliable, structured, and compliance-oriented</li></ul>&nbsp;

Executive Assistant to the CEO

As an Owned Media Lead, you will plan, optimize and execute CRM communication across owned channels such as email, push, SMS and WhatsApp. Using customer data and marketing automation, you will enable personalized, relevant and timely customer journeys that support commercial goals, campaigns and membership growth. You will play a key role in aligning owned media with paid and earned activities, ensuring consistent, omni‑channel communication that strengthens customer engagement and delivers measurable impact.&nbsp;&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Plan and optimize CRM communication across email, push and, where applicable, SMS and WhatsApp, in line with the local marketing calendar</li><li>Leverage the Marketing Automation Platform (MAP) to create data‑driven, automated customer journeys and campaign communication</li><li>Oversee global email and push activities to ensure strong alignment between global and local communication</li><li>Use customer data and segmentation to deliver personalized content that drives conversion and membership growth</li><li>Support the Commercial team with relevant SEO actions</li><li>Coordinate with Paid Media Leads to align owned media activities with paid and earned campaigns</li><li>Collaborate closely with production and commercial teams to brief and execute campaigns that balance brand and sales objectives and align with QCP</li><li>Plan and execute local H&amp;M Membership events, partnerships and Mission activations according to global guidelines</li></ul>WHO YOU’LL WORK WITHIn this role, you will work closely with Paid Media Leads, Commercial and Production teams, CRM and data specialists, as well as local and global marketing stakeholders. You act as the connector between customer data, content and channels, ensuring alignment across teams and initiatives.WHO YOU AREWe are looking for people with…<ul><li>5+ years of experience in CRM, owned media or digital marketing, preferably within retail or e‑commerce</li><li>Strong understanding of email, app and digital channel management</li><li>Experience working with marketing automation platforms and campaign execution</li><li>Strong analytical skills and confidence in using data to optimize performance</li><li>Experience in an international, stakeholder‑rich environment</li><li>A degree in Marketing, Communications, Business or a related field</li><li>Fluency in English, written and spoken</li></ul>And people who are…<ul><li>Confident communicators and strong stakeholder managers</li><li>Collaborative and comfortable working cross‑functionally</li><li>Proactive, curious and solution‑oriented, with a growth mindset</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Owned Media Lead reports to Marketing Manager.

Owned Media Lead

The Global Marketing team at Wolt is looking for a senior growth marketer to own and scale our owned and paid channels across the North region. This is a high-impact role with real autonomy: you’ll shape the product marketing roadmap, steward a multi-million-dollar media budget, and directly influence Courier Acquisition at a global scale.If you’re motivated by ownership, complex growth problems, and the opportunity to turn data into decisive action, this role is built for you.What you’ll doIn this role, you’ll be accountable for performance end to end—from strategy to execution:<ul><li>Own weekly media budget optimization in close partnership with Data Science / ML, Analytics, Finance, and Supply &amp; Demand teams</li><li>Lead media buying strategy across a large, always-on paid channel portfolio while launching high-impact, time-bound campaigns as market conditions shift</li><li>Partner with agencies and in-house teams to hit aggressive growth targets efficiently, balancing scale, efficiency, and experimentation</li><li>Design and run rigorous testing frameworks across the funnel, including creative and copy A/B tests, incrementality testing, audience segmentation, placements, and retargeting strategies</li><li>Build forecasts and budget recommendations, then quickly adapt tactics based on performance signals and learnings</li><li>Translate complex performance data into clear recommendations for senior stakeholders and cross-functional partners</li></ul>What we’re looking for<ul><li>Deep experience balancing brand and performance marketing objectives at scale</li><li>Strong understanding of both online and offline media buying, ideally within job search, recruiting, or similar high-volume marketplaces</li><li>Demonstrated ability to synthesize data, make confident data-driven decisions, and apply the “art” of media strategy where measurement has limits</li><li>Proven track record of building and executing structured channel- and tactic-level testing programs</li><li>Clear, concise communicator—able to distill complexity and influence stakeholders at all levels</li><li>Thrives in fast-paced environments, with strong prioritization skills and a bias toward action and ownership</li></ul>Nice to have<ul><li>Experience working both in-house and with external agencies</li><li>Hands-on experience managing performance channels in Skai</li></ul>

Senior Manager, Growth Strategy (Marketing)

Deree – The American College of Greece is seeking a qualified candidate for the position of Faculty Assistant. The Faculty Assistant reports to the School Deans and provides administrative and operational support to Faculty Administrators (Department Heads, Program and Area Coordinators) and the respective Dean’s Office, ensuring the smooth daily operation of academic departments, programs, and areas within the undergraduate schools.Main Responsibilities:<ul><li>Provide administrative support to Faculty Administrators and the Dean’s Office</li><li>Assist with matters related to faculty needs to ensure proper course operation according to college requirements</li><li>Provide administrative support for departmental and school committees</li><li>Support communication with internal and external stakeholders</li><li>Assist departments/programs with validation-related matters and events</li><li>Assist with the collection and organization of departmental information</li><li>Support the organization of departmental events, student registration processes, and graduation-related activities</li><li>Liaise with Technical Services and IRM to arrange equipment and technological support</li><li>Update department/program websites and social media content as needed</li><li>Perform any other duty as assigned by the supervisor</li></ul>Exam Office Support Responsibilities:<ul><li>Follow and implement established exam invigilation procedures and instructions</li><li>Photocopy and scan examination papers while maintaining a detailed record of all materials</li><li>Ensure the secure storage of examination papers in locked cabinets within the Exam Office</li><li>Collect and submit student scripts to the Exam Office for secure storage until the Board of Examiners meetings</li><li>Support preparation processes related to the Board of Examiners meetings</li></ul>Required Qualifications:<ul><li>Bachelor’s degree required</li><li>Related administrative experience is highly desirable</li><li>Excellent command of the English language (oral and written)</li><li>Proficiency in MS Office applications (Word, Excel, PowerPoint)</li></ul>Required Skills and Competencies:<ul><li>Excellent communication and interpersonal skills</li><li>Accuracy and attention to detail in completing tasks in a timely manner</li><li>Ability to prioritize and manage multiple tasks in a fast-paced environment</li><li>General knowledge of university curricula, academic policies, and procedures is desirable</li><li>Ability to handle confidential information with discretion</li></ul>

Faculty Assistant

This role combines customer and market data analysis with the execution of targeted marketing activations. The goal is to leverage insights to enhance customer experience and contribute to NN Hellas’ growth.Your day-to-day:<ul><li>Liaise with NN Group regarding surveys and alignment on methodology</li><li>Collaborate with the local market research agency to support survey needs for the Greek organization</li><li>Analyze brand, customer (NPS, CES) and market data</li><li>Translate insights into actionable marketing strategies</li><li>Manage customer event activations in collaboration with partners (e.g., health fairs)</li><li>Monitor KPIs and ROI to optimize performance</li><li>Collaborate with other marketing functions such as Advertising, social media, Digital Marketing, External &amp; Customer Communications</li><li>Work closely with other departments (Sales, PDM, etc.) to support their research needs</li><li>Ensure compliance with GDPR and insurance regulations</li></ul>Qualifications:<ul><li>Degree in Marketing, Business, Data Analytics, or related field</li><li>3–5 years of experience in Marketing or Consumer Insights (experience in insurance or financial services is not required)</li><li>Proficiency in analytics tools (Excel, Power BI, Google Analytics)</li><li>Experience with marketing automation platforms (e.g., Marketing Cloud)</li><li>Strong strategic thinking and ability to collaborate cross-functionally</li><li>Excellent command of Greek and English</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Marketing Insights & Activation Specialist

As a Digital Communications Specialist you will be responsible for supporting and engaging both internal and external Customers by providing information and training on e-Banking, encouraging the adoption of digital channels, and contributing to the acquisition of new users and the retention of existing retail and business e-Banking customers.What you will be doing&nbsp;&nbsp;• &nbsp; &nbsp; Coordinate the execution of targeted multi-channel customer campaigns and actively contribute to the development of automated and ad hoc promotional initiatives aimed at strengthening customer acquisition and retention of Retail and Business e-Banking Customers.&nbsp; • &nbsp; &nbsp; Promote Bank’s digital channels, products and services across internal platforms (Intranet), the corporate website and social media in collaboration with relevant Divisions, ensuring consistency of presence and messages. • &nbsp; &nbsp; Coordinate the design and implementation of communication and promotional content across digital channels in collaboration with relevant business units to ensure consistency and alignment with key priorities. • &nbsp; &nbsp; Evaluate the effectiveness of communications based on digital engagement metrics and propose improvement actions where needed. • &nbsp; &nbsp; Manage the design and delivery of a diverse range of learning tools such as e-learning courses, interactive multimedia content, step-by-step user guides, and other educational resources to effectively support both employees and customers in their digital journeys. • &nbsp; &nbsp; Manage and respond to customer queries across various contact points regarding the functionality, usage, and troubleshooting of the Bank’s digital services, ensuring a seamless and informed customer experience.&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;A Bachelor’ s degree in Communications, Marketing, Digital or relevant field. • &nbsp; &nbsp;A Master’ s degree in related field is preferred. • &nbsp; &nbsp;At least three (3) years of working experience in a relevant position in a services business or in the financial sector&nbsp; • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail.&nbsp; • &nbsp; &nbsp;A Customer-centric mindset and a passion for improving Customer experiences.&nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;Applications will be acknowledged and treated in utmost confidence.&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Digital Communications Specialist

Είσαι έτοιμος/η να ηγηθείς μιας ομάδας και να παρακινήσεις τα μέλη αυτής;Είσαι ανταγωνιστικός/η, θέλεις να έχεις την ομάδα με τα καλύτερα αποτελέσματα και το καλύτερο επίπεδο εξυπηρέτησης;Τότε μπορεί να είσαι ο/η Customer Service Team Leader που αναζητούμε! 🙋ΤΙ ΣΟΥ ΠΡΟΣΦΕΡΟΥΜΕΘα έχεις την ευκαιρία να γίνεις μέλος μιας πολυεθνικής εταιρίας που θέλει να είναι η πρώτη επιλογή των υποψηφίων. Η εξέλιξή σου είναι πολύ σημαντική για εμάς και θα σε στηρίξουμε για να τα καταφέρεις. Επίσης, ως JYSK ambassador, θα έχεις:<ul><li>Ανταγωνιστικό μισθό και ετήσιο bonus που μπορεί να φτάσει το ποσό των δύο μικτών μηνιαίων μισθών.</li><li>Ιδιωτικό πρόγραμμα ασφάλισης.</li><li>Έκπτωση 20% στα προϊόντα JYSK.</li><li>Ένα όμορφο περιβάλλον εργασίας και διασκεδαστικές δραστηριότητες, όπως το&nbsp;ετήσιο πάρτι της εταιρίας.</li></ul>ΠΩΣ ΘΑ ΕΙΝΑΙ Η ΚΑΘΗΜΕΡΙΝΟΤΗΤΑ ΣΟΥ ΣΤΟ ΤΜΗΜΑ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝΩς Customer Service Team Leader, θα αναφέρεσαι στον Customer Service Manager και θα συνεισφέρεις σημαντικά στην καθημερινή λειτουργία του τμήματος και στην ανάπτυξη της ομάδας σου.<ul><li>Καθοδηγείς καθημερινά την ομάδα, αναθέτεις εργασίες και βάζεις προτεραιότητες</li><li>Εκπαιδεύεις, παρακινείς, δίνεις feedback και αναπτύσσεις τα μέλη της ομάδας σου</li><li>Προγραμματίζεις τακτικές συναντήσεις ώστε να κρατάς την ομάδα σου ενήμερη</li><li>Είσαι υπεύθυνος/η βάρδιας, εξασφαλίζεις την ετοιμότητα του τμήματος εξυπηρέτησης πελατών κατά την απουσία του Customer Service Manager</li><li>Παρακολουθείς τακτικά τα KPIs και καθοδηγείς την ομάδα ώστε να εξασφαλίσεις την επίτευξή τους</li><li>Συμμετέχεις ενεργά στην πρόσληψη νέων μελών της ομάδας</li><li>Είσαι σε θέση να προσφέρεις την καλύτερη εξυπηρέτηση προς τους πελάτες μέσα από όλα τα διαθέσιμα κανάλια επικοινωνίας (e-mails, social media, chat κλπ.) όταν αυτό χρειαστεί</li><li>Επικοινωνείς και συνεργάζεσαι αποτελεσματικά τόσο με τα καταστήματά μας όσο και με άλλα τμήματα της εταιρείας, στην Ελλάδα και στο εξωτερικό</li><li>Διασφαλίζεις την τήρηση των εσωτερικών διαδικασιών και συνεισφέρεις στη βελτίωσή τους, προτείνοντας λύσεις σε πιθανά ζητήματα και κάνοντας προτάσεις για τη βελτίωση των παρεχόμενων υπηρεσιών προς τους πελάτες</li></ul>ΠροσόνταΤΙ ΘΑ ΠΡΕΠΕΙ ΝΑ ΔΙΑΘΕΤΕΙΣ<ul><li>Έχεις εμπειρία σε ανάλογη θέση για&nbsp;τουλάχιστον 1-2 χρόνια</li><li>Διαθέτεις πολύ καλές επικοινωνιακές δεξιότητες τόσο σε προφορικό όσο και σε γραπτό επίπεδο, έχεις πελατοκεντρική αντίληψη αλλά και θετικό τρόπο προσέγγισης των καθημερινών εργασιών και αντιμετώπισης των πιθανών προκλήσεων</li><li>Σου αρέσει να παίρνεις αποφάσεις και δεν φοβάσαι να δεσμευτείς για την πορεία και τα αποτελέσματα της ομάδας</li><li>Εμπνέεις τους συναδέλφους σου, είσαι επικοινωνιακός/η και διασφαλίζεις την ύπαρξη ενός ευχάριστου κλίματος εργασίας</li><li>Σου αρέσουν οι προκλήσεις και η επίτευξη στόχων</li><li>Δεν απογοητεύεσαι, βλέπεις τυχόν εμπόδια ως ευκαιρίες</li><li>Χειρίζεσαι σε πολύ καλό επίπεδο την αγγλική γλώσσα, τόσο στον προφορικό όσο και στον γραπτό λόγο</li></ul>ΠΙΣΤΕΥΕΙΣ ΟΤΙ ΕΙΝΑΙ ΑΥΤΗ Η ΕΥΚΑΙΡΙΑ ΣΟΥ; Κάνε σήμερα την αίτησή σου!

Customer Service Team Leader 

Περιγραφή-Αρμοδιότητες• Αναλυτική διερεύνηση και επιλογή βιογραφικών / Διεξαγωγή συνεντεύξεων.• Σύνταξη και ανάρτηση αγγελιών εργασίας για εύρεση προσωπικού.• Έρευνα για Υποψήφιους από social media.• Διαφημίζει τις διαθέσιμες θέσεις στη σελίδα σταδιοδρομίας της εταιρείας, στα μέσα κοινωνικής δικτύωσης, στους ιστότοπους θέσεων εργασίας και εσωτερικά.• Παρακολουθεί τους βασικούς δείκτες μέτρησης Ανθρώπινου Δυναμικού, συμπεριλαμβανομένου του χρόνου πλήρωσης της θέσης,&nbsp;του χρόνου που χρειάστηκε για την πρόσληψη και της πηγής της πρόσληψης.• Συμμετέχει σε ημερίδες σταδιοδρομίας και διοργανώνει εσωτερικές εκδηλώσεις στελέχωσης.• Διαχείριση των διαδικασιών πρόσληψης/λύσης συνεργασίας και προετοιμασία των απαραίτητων έντυπων.• Υποστήριξη στην έκδοση της μισθοδοσίας.&nbsp;• Ένταξη των νεοπροσληφθέντων συναδέλφων στην εταιρία (ενημέρωση για τους στόχους και την φιλοσοφία της).• Υλοποιεί προγράμματα κατάρτισης και ανάπτυξης. Απαραίτητα προσόντα• Απόφοιτος/η ΤΕΙ / ΑΕΙ Διοίκησης Επιχειρήσεων ή Οικονομικής κατεύθυνσης.• Αποδεδειγμένη εμπειρία σε οργανωμένη Διεύθυνση Ανθρώπινων Πόρων.&nbsp;• Πολύ καλή γνώση της Αγγλικής γλώσσας.• Εμπειρία σε λογισμικό διαχείρισης Ανθρώπινου Δυναμικού.• Διαχείριση της εφαρμογής στο πληροφοριακό σύστημα ΕΡΓΑΝΗ.• Άριστη γνώση MS Office και Power Point με δεξιότητες στο reporting.&nbsp;• Ακεραιότητα, υπευθυνότητα, εμπιστευτικότητα και διάθεση για επαγγελματική ανάπτυξη και εξέλιξη.• Προσαρμοστικότητα και ευελιξία.• Άριστες δεξιότητες οργάνωσης, συντονισμού και επικοινωνίας. Επιθυμητά&nbsp;προσόντα:• Βασικές γνώσεις μισθοδοσίας.• Γνώσεις ασφαλιστικής και εργατικής νομοθεσίας.• Χρήση Epsilon Pylon.Παροχές• Ανταγωνιστικός&nbsp;Μισθός• Συνεχή εκπαίδευση• Bonus&nbsp;on performance

Human Resources Generalist

Αυτή τη στιγμή αναζητούμε Customer Care Agent για να ενταχθεί στην ομάδα Customer Excellence, η οποία αποτελεί μέρος της Διεύθυνσης Fully Integrated Energy Utility, στα γραφεία μας στην Παιανία.Με την ένταξή σας σε αυτή τη θέση, θα διαδραματίσετε σημαντικό ρόλο στη βελτίωση της εμπειρίας των πελατών, στην ανάπτυξη μακροχρόνιων σχέσεων και στην παροχή υψηλού επιπέδου υποστήριξης που ενισχύει την αφοσίωση των πελατών και την ανάπτυξη της εταιρείας.Οι αρμοδιότητές σας θα περιλαμβάνουν:<ul><li>Διαχείριση εισερχόμενων αιτημάτων μέσω όλων των καναλιών εξυπηρέτησης πελατών (εισερχόμενες κλήσεις, email, social media).</li><li>Καταχώριση όλων των απαραίτητων στοιχείων πελατών στο σύστημα CRM της εταιρείας.</li><li>Διαχείριση παραπόνων πελατών μέσω όλων των σημείων επικοινωνίας, σύμφωνα με τις διαδικασίες της εταιρείας.</li><li>Πραγματοποίηση εξερχόμενων κλήσεων κατά τη διάρκεια του κύκλου ζωής του πελάτη.</li><li>Εργασία σε βάρδιες σύμφωνα με το ωράριο λειτουργίας της Εξυπηρέτησης Πελατών.</li></ul>Τι προσφέρετε εσείς στον ρόλο:<ul><li>Ιδανικά, τουλάχιστον 1 έτος εμπειρίας σε call center· εμπειρία στον Ενεργειακό Τομέα ή στην Παροχή Υπηρεσιών θα θεωρηθεί επιπλέον προσόν.</li><li>Ευελιξία στο ωράριο εργασίας.</li><li>Άριστη γνώση Αγγλικών, τόσο στον γραπτό όσο και στον προφορικό λόγο.</li><li>Εξαιρετικές επικοινωνιακές και διαπραγματευτικές δεξιότητες.</li><li>Καλή γνώση τεχνολογίας, συμπεριλαμβανομένων Η/Υ, εφαρμογών λογισμικού και τηλεφωνικών συστημάτων.</li></ul>Να μοιράζεστε τις ίδιες αξίες και συμπεριφορές:<ul><li>Ανθρωποκεντρική προσέγγιση &amp; προσωπική ανάπτυξη.</li><li>Προσανατολισμός στα αποτελέσματα &amp; αριστεία στην ασφάλεια.</li><li>Συνεργασία &amp; εμπιστοσύνη.</li><li>Ενσυναίσθηση &amp; αποτελεσματική επικοινωνία.</li><li>Ευελιξία &amp; προσαρμοστικότητα.</li></ul>Παροχές:<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Ομαδικό πρόγραμμα ασφάλισης υγείας.</li><li>Έκπτωση στον λογαριασμό ηλεκτρικού ρεύματος της κατοικίας.</li><li>Περιβάλλον συνεργασίας, δημιουργικότητας και καινοτομίας: υιοθετούμε ευέλικτα μοντέλα συνεργασίας για την επίτευξη γρήγορων αποτελεσμάτων και αυξημένης παραγωγικότητας.</li></ul>

Customer Care Agent

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in German and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Spanish-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and Zoom Info to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Spanish and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Spanish-English Customer Success Account Manager

Ημερήσια διαχείριση όλων των λογαριασμών πληρωμένων μέσωνΔιαχειρίζεσαι διαφημιστικές καμπάνιες σε πολλαπλά κανάλια,εξασφαλίζοντας την ευθυγράμμιση με τους στόχους και τους δείκτες απόδοσης (KPIs) της εταιρίας μας.Συνεργάζεσαι με εξωτερικούς συνεργάτες για τη βελτίωση και την εξειδίκευση των στρατηγικών εκστρατειών για μέγιστη αποτελεσματικότητα.Social MediaΑναλαμβάνεις την ευθύνη της παρουσίας μας στα μέσα κοινωνικής δικτύωσης,καθοδηγώντας τόσο εξωτερικούς συνεργάτες όσο και εσωτερικές ομάδες στη δημιουργία ελκυστικού περιεχομένουπου αντηχεί με το κοινό μας και ενισχύει την αλληλεπίδραση.Email MarketingΔιευθύνεις τη στρατηγική email marketing από τη σύλληψη έως την εκτέλεση,εστιάζοντας στη δημιουργία ελκυστικού περιεχομένου που ενισχύει την αφοσίωση και την διατήρηση των πελατών.Αναφορές και ΑναλύσειςΔιενεργείς λεπτομερή ανάλυση και αναφορές για την απόδοση όλων των ψηφιακών εκστρατειών μάρκετινγκ,παρέχοντας εφαρμόσιμες πληροφορίες στους ενδιαφερόμενους και συνεχώς βελτιστοποιώντας τις στρατηγικές για βελτιωμένα αποτελέσματα.Ανάπτυξη καθημερινών, εβδομαδιαίων, μηνιαίων ή προσαρμοσμένων αναφορών συνδυάζοντας και αναλύοντας πληροφορίες από Looker Studio.Ανάλυση Τάσεων της ΑγοράςΠαρακολουθείς τις τελευταίες τάσεις και τεχνολογίες του ψηφιακού μάρκετινγκ.Προτείνεις και εφαρμόζεις καινοτόμες προσεγγίσεις για να διατηρήσεις την εταιρία στην αιχμή της ψηφιακής σκηνής.Προσόντα• Πτυχίο σε Οικονομικά, Μάρκετινγκ ή Στατιστική.• Εξαιρετική γνώση των πλατφορμών πληρωμένων μέσων και της προγραμματικής διαφήμισης, όπως Google Ads, Facebook/Instagram, και LinkedIn.• Εξαιρετική γνώση του Google Analytics.• Αίσθηση ευθύνης και ιδιοκτησίας.• Ικανότητα χρήσης MS Excel, Google Sheets, Looker Studio.• Αναλυτική σκέψη και ικανότητα κατανόησης των επιχειρηματικών απαιτήσεων.• Ικανότητα διαχείρισης πολλαπλών έργων, με σχολαστική προσοχή στη λεπτομέρεια.Παροχές• Σταθερό και ανταγωνιστικό πακέτο αποδοχών.• Εξαιρετικές συνθήκες εργασίας σε ένα σύγχρονο και οργανωμένο περιβάλλον.• Συνεχής ανάπτυξη.Εργασία σε &gt;&gt;:&nbsp;E-shopΕιδικότητα:&nbsp;Performance Marketing SpecialistΤύπος εργασίας:&nbsp;Full TimeΤοποθεσία:&nbsp;Αχαρνές

Performance Marketing Specialist

About UsWe are the 1st Hub for Developers. At Code.Career, we go beyond traditional recruitment—we act as Developer Counselors, connecting talent with real opportunities through a deep understanding of the tech ecosystem.Our philosophy, “From Developers to Developers,” reflects our commitment to authenticity, technical expertise, and meaningful career guidance. We combine hands-on recruiting with strategic consulting, helping both candidates and clients make better, data-informed decisions.Role OverviewAs a Mid-Level Tech Recruiter (Consultant), you will play a key role in delivering high-quality hiring outcomes while acting as a strategic partner to clients and hiring teams.You will manage end-to-end recruitment processes for technical roles while also leveraging data, market insights, and analytics to guide hiring decisions. This role blends execution, consulting, and reporting, making it ideal for recruiters who want to move beyond delivery into true advisory impact.Key ResponsibilitiesFull-Cycle Tech Recruitment<ul><li>Manage the full recruitment lifecycle for technical roles (engineering, data, product, DevOps)</li><li>Deliver hiring projects within fast-paced timelines (1–2 week hiring sprints)</li><li>Ensure a seamless and high-quality candidate experience</li></ul>Consulting &amp; Stakeholder Partnership<ul><li>Act as a trusted advisor to hiring managers and clients</li><li>Define role requirements and hiring strategies collaboratively</li><li>Provide market insights (salary benchmarks, talent availability, competitor landscape)</li><li>Influence hiring decisions through structured recommendations</li></ul>Talent Sourcing &amp; Pipeline Building<ul><li>Use advanced sourcing techniques (LinkedIn, Boolean search, GitHub, Stack Overflow)</li><li>Build and maintain strong pipelines of active and passive tech talent</li><li>Engage with developer communities and networking channels</li></ul>Technical Screening &amp; Evaluation<ul><li>Conduct structured interviews to assess:</li><li>Technical skills</li><li>Problem-solving ability</li><li>Team and culture fit</li></ul>Recruitment Analytics &amp; ReportingTrack, analyze, and report on key recruitment metrics, including:<ul><li>Time-to-fill</li><li>Offer acceptance rate</li><li>Pipeline conversion rates</li><li>Quality of hire indicators</li><li>Provide data-driven insights and recommendations to improve hiring performance</li><li>Create regular reports and dashboards for internal stakeholders</li></ul>ATS Management &amp; Process Optimization<ul><li>Maintain accurate and up-to-date candidate data in ATS systems (e.g., Greenhouse, Lever, Workable)</li><li>Identify and implement improvements in recruitment workflows</li></ul>Employer Branding &amp; Candidate Experience<ul><li>Support employer branding initiatives (events, content, social media)</li><li>Represent Code.Hub within the tech community</li><li>Ensure a consistent, engaging candidate journey</li></ul>Qualifications<ul><li>Experience: 2–4 years in technical recruitment (agency or in-house)</li><li>Technical Acumen: Strong understanding of tech roles (engineering, data, product, DevOps)</li><li>Sourcing Expertise: Hands-on experience with advanced sourcing tools and techniques</li><li>Consulting Mindset: Ability to influence and advise stakeholders</li><li>Analytics Skills: Comfortable working with recruitment data, KPIs, and reporting</li><li>ATS Knowledge: Experience with tools such as Greenhouse, Lever, Workable, or similar</li><li>Communication Skills: Strong interpersonal and stakeholder management abilities</li><li>Team Player: Collaborative, proactive, and solution-oriented</li></ul>Preferred Qualifications<ul><li>Experience in data-driven or consulting-oriented recruitment environments</li><li>Exposure to international or remote hiring</li><li>Knowledge of diversity hiring strategies</li><li>Recruitment certifications (e.g., LinkedIn Recruiter Certification)</li></ul>What We Offer<ul><li>Competitive salary and performance-based bonuses</li><li>Clear career progression (towards Senior / Lead roles)</li><li>Continuous learning and development opportunities</li><li>Private health insurance</li><li>Modern equipment</li><li>Daily meals &amp; team perks (including Cocktail Fridays )</li></ul>How to ApplyPlease submit your resume along with a short cover letter outlining:<ul><li>Your experience in tech recruitment</li><li>Your approach to stakeholder consulting and data-driven hiring</li><li>Why you’re interested in joining Code.Hub</li></ul>

Mid-Level Tech Recruitment Consultant

Intellectica is recruiting on behalf of its client, a fast-growing, Athens-based video and media‑tech company that is evolving from a high-impact video agency into a technology-driven platform producing automated explanatory content for media outlets, public figures, and organizations. The company operates at the intersection of media, technology, and data, with a strong culture of innovation, speed, and accountability. We are seeking a Financial Operations &amp; Business Controller to strengthen the financial and operational backbone of the organization. Reporting directly to the CEO, the role combines hands-on financial controlling with business performance analysis and light operational coordination, supporting decision-making as the company scales. The position is offered on a hybrid model (up to 2 days per week remote).&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Assisting in the preparation, review, and maintenance of financial documents, including invoices, expense claims, supplier payments, and internal budgets</li><li>Monitoring day-to-day financial transactions (accounts payable, accounts receivable, reconciliations) and ensuring accurate, well-organized financial records</li><li>Managing supplier and subcontractor payments and payment terms, acting as a key finance contact for the company’s external partner network</li><li>Supporting the preparation of monthly financial reports (P&amp;L, Balance Sheet, Cash Flow) and coordinating closely with the external accounting office</li><li>Tracking, analyzing, and reporting key business and financial KPIs on a weekly and monthly basis, translating numbers into actionable insights for the CEO</li><li>Assisting with budgeting, forecasting, and ad-hoc financial analysis to support commercial planning and strategic decision-making</li><li>Organizing and maintaining financial and operational data using spreadsheets and reporting tools, contributing to the development of internal dashboards</li><li>Working across CRM, Project Management, and ERP systems to ensure alignment between finance, sales, and operations data</li><li>Leveraging AI tools to streamline recurring finance and administrative workflows and improve efficiency across the function</li><li>Collaborating with internal teams and participating in operational meetings to gain a holistic understanding of business processes and value drivers</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a closely related field</li><li>3–5 years of professional experience in financial controlling, accounting, or a finance-related role</li><li>Hands-on experience with financial reporting, budgeting, and forecasting processes</li><li>Familiarity with ERP, CRM, and/or Project Management systems, with the ability to quickly adapt to new platforms</li><li>Strong proficiency in Microsoft Excel and/or Google Sheets for analysis and reporting</li><li>Comfort using AI and automation tools to optimize finance and administrative tasks</li><li>Fluency in Greek and professional working proficiency in English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Highly structured and detail-oriented</li><li>Business-minded and decision-focused</li><li>Reliable in accounts payable and compliance</li><li>Tech-curious and AI-literate</li><li>Discreet and ethical with data</li><li>Proactive, hands-on communicator</li></ul>

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