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Based in Aspropyrgos, Attiki and reporting directly to the Sales Supervisor, the ideal candidate will play a vital role in building strong relationships with clients, offering exceptional support, and contributing to the growth of the business.Key activities and responsibilities of this role include:<ul><li>Serving as the primary point of contact for customers, ensuring prompt and effective communication</li><li>Addressing client inquiries, concerns, and complaints with professionalism and efficiency</li><li>Resolving shipment delays, discrepancies, and other logistical issues in a timely manner</li><li>Monitoring shipment progress and proactively informing clients of any changes or challenges</li><li>Assisting in the preparation of shipping documentation, including bills of lading, invoices, and customs forms</li><li>Processing and managing customer quotations, and sales orders in a timely and accurate manner</li><li>Coordinating with the sales team to prepare customized proposals, rate sheets, and service agreements</li><li>Maintaining accurate and up-to-date records of customer interactions, sales activities, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in a sales back office, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek and English is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Sales & Customer Support Specialist int-0282

Η θέση αναφέρεται στην/ον Υπεύθυνη/ο Καταστήματος και περιλαμβάνει τις παρακάτω αρμοδιότητες:<ul><li>Καλή εξυπηρέτηση πελατών.</li><li>Λειτουργία Ταμείου.</li><li>Ανεφοδιασμός ραφιών.</li><li>Φροντίδα για την τήρηση της ασφάλειας και υγιεινής στον χώρο.</li><li>Παραλαβή και αποθήκευση παραγγελιών.</li><li>Εργάζεται σύμφωνα με τις καθιερωμένες κατευθυντήριες γραμμές και σέβεται τις διαδικασίες της επιχείρησης.</li><li>Επισυνάπτει τις κατάλληλες ετικέτες τιμών στα εμπορεύματα που βρίσκονται στο κατάστημα.</li><li>Φροντίζει για την ασφάλεια μέσα στο κατάστημα και είναι σε επιφυλακή για κλέφτες, ψεύτικες πιστωτικές κάρτες κλπ.</li><li>Ενημερώνει συστηματικά για ειδικές προσφορές και τοποθετεί τα αντίστοιχα προωθητικά υλικά.</li></ul>&nbsp;Απαραίτητα προσόντα: <ul><li>Απολυτήριο Λυκείου</li><li>Προϋπηρεσία σε αντίστοιχη θέση</li><li>Επικοινωνιακές ικανότητες</li><li>Γνώση Αγγλικών</li><li>Καλή χρήση Η/Υ</li></ul>

Πωλήτριες

Η&nbsp;Lili Drogerie Greece&nbsp;είναι μια εταιρία που αυτή τη στιγμή λειτουργεί 27 καταστήματα στην Ελλάδα, με σχέδια για περαιτέρω επέκταση τα επόμενα χρόνια. Επιπλέον, έχουμε μια ισχυρή διεθνή παρουσία, με 200 καταστήματα στη Σερβία και τη Βουλγαρία. Πιστεύουμε ακράδαντα ότι κάθε μέλος της ομάδας διαδραματίζει καθοριστικό ρόλο στην επίτευξη της ευημερίας της εταιρίας μέσω της αφοσιωμένης εργασίας του. Για να υποστηρίξουμε αυτήν τη δέσμευση, είμαστε αφοσιωμένοι στην παροχή εξαιρετικών συνθηκών εργασίας για τους υπαλλήλους μας.&nbsp;Αρμοδιότητες&nbsp;<ul><li>Αναλυτικός έλεγχος της ταμειακής μηχανής.&nbsp;</li><li>Καθημερινός έλεγχος της σωστής λειτουργίας του καταστήματος.&nbsp;</li><li>Τακτικός έλεγχος προϊόντων στα ράφια.&nbsp;</li><li>Επαλήθευση με ακρίβεια μερικών καταμετρήσεων αποθεμάτων με δειγματοληψία ή επανεξέταση των πλήρων καταμετρήσεων μάρκας.</li><li>Διασφάλιση της παρουσίας των εργαζομένων και της τήρησης των καθιερωμένων προγραμμάτων.</li><li>Διασφάλιση των προϊόντων που προορίζονται για έκπτωση και προετοιμασία εκπτωτικών κουπονιών.</li><li>Συμβολή στην προετοιμασία για την ετήσια καταμέτρηση των αποθεμάτων, οργανώνοντας το χώρο της αποθήκης, προγραμματίζοντας τους υπαλλήλους και δημιουργώντας αναφορές μετά την απογραφή.</li></ul>&nbsp;Προσόντα&nbsp;<ul><li>Aποδεδειγμένη εμπειρία στον έλεγχο αποθεμάτων, στη διαχείριση λιανικής ή σε παρόμοιο ρόλο.</li><li>Ισχυρή προσοχή στη λεπτομέρεια και ικανότητα εντοπισμού αποκλίσεων.</li><li>Άριστες οργανωτικές και επικοινωνιακές δεξιότητες.</li><li>Ικανότητα να εργάζεται ανεξάρτητα και ως μέλος μιας ομάδας.</li><li>Εξοικείωση με συστήματα διαχείρισης αποθεμάτων (η εμπειρία με το Soft1 είναι πλεονέκτημα).</li><li>Ικανότητα χειρισμού ευαίσθητων πληροφοριών και διατήρησης της εμπιστευτικότητας.</li><li>Ισχυρές ικανότητες επίλυσης προβλημάτων και ικανότητα ανάληψης πρωτοβουλιών.</li></ul>&nbsp;Τι προσφέρουμε<ul><li>Ανταγωνιστικό μισθό και πακέτο παροχών.</li><li>Ένα υποστηρικτικό και δυναμικό περιβάλλον εργασίας.</li><li>Ευκαιρίες για επαγγελματική ανάπτυξη και εξέλιξη.</li></ul>

Store Operations Specialist

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!&nbsp;&nbsp;We kindly invite interested candidates to apply using a CV fully written in English, thank you in advance !&nbsp;&nbsp;WE OFFER:<ul><li>Competitive compensation &amp; rewards (bonuses, referral program, etc.).</li><li>Free uniform sets twice a year.</li><li>Discount on adidas products online and in all own stores.</li><li>Monthly food voucher.</li><li>Private life and medical insurance.</li><li>Pension plan.</li><li>Discount on gym membership.</li></ul>&nbsp;&nbsp;EMPLOYEES APPRECIATE IN US:<ul><li>Supportive team that accompanies you all the way in the company and inspires you to win new challenges.</li><li>Career without borders: the opportunity to grow in retail, office, and distribution center.</li><li>Development opportunities:enrollment in Retail trainer capability program (Brandon Hall Gold Award winner) within 12 months of start date, Line Manager support with access to functional mentoring from a certified retail trainer within local market.</li><li>Modern environment with the highest retail standards and best technologies.</li><li>Embracing culture of diversity, equity, and inclusion.</li><li>Innovations to establish a new era of sport in balance with nature.</li></ul>&nbsp;&nbsp;WE APPRECIATE IN OUR EMPLOYEES:<ul><li>2 years’ experience in the retail industry ideally in apparel/fashion/footwear or FMCG, with demonstrated exposure to developing others/training background.</li><li>Strong written and verbal communication skills in English, including impactful presentation and facilitation skills. Good MS Office Skills</li><li>Advanced numeracy and literacy, and in-depth knowledge of Retail, Consumer and People KPIs</li><li>Ability to multi-task, efficient and effective in time management</li><li>Ability to develop strong and credible relationships with store team.</li></ul>&nbsp;&nbsp;YOUR ACTIVITIES:<ul><li>This position is base in the adidas Outlet of Spata and directly reports to the Store Manager</li><li>As an in-Store Trainer, you will drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.&nbsp;</li></ul>&nbsp;Service Culture:<ul><li>Role-model service standards and salesfloor leadership skills</li><li>Provide feedback on observed service behaviors of all team members</li><li>Drive daily Team Huddles and Team Captain role on the salesfloor</li><li>Champion consumer NPS and membership initiatives</li><li>Conduct consumer NPS call-backs</li><li>Drive product knowledge transfer to selling behaviors</li><li>Support adoption of consumer facing tools.</li></ul>&nbsp;Learning Operations:<ul><li>Create monthly training calendar with store leadership and local Training team</li><li>Plan and coordinate all learning activities for new and existing team members</li><li>Go-to person in store for adidas retail digital learning platforms</li><li>Guide and support Store Leadership Team on creating and completing learning plans</li><li>Organize and ensure availability of relevant training materials</li><li>Support participant journey in expert and specialists certification programs</li><li>Support learning needs related to campaign launches and events</li></ul>&nbsp;Learning Delivery<ul><li>Facilitate in-person and virtual training sessions</li><li>Co-lead implementation of adidas consumer Service Model (CEI) with Store Leadership</li><li>Deliver service and selling skills training</li><li>Deliver evergreen and seasonal product learning in relevant categories</li><li>Deliver new employee Onboarding program instore and in district(s) if required</li><li>Engage with the learners throughout their digital learning journey</li></ul>&nbsp;

In-Store Trainer adidas (M/F/D) - Full Time - Factory Outlet / Spata, Greece

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!&nbsp;&nbsp;We kindly invite interested candidates toapply using a CV fully written in English, thank you in advance !&nbsp;&nbsp;WE OFFER:<ul><li>Competitive compensation &amp; rewards (bonuses, referral program, etc.).</li><li>Free uniform sets twice a year.</li><li>Discount on adidas products online and in all own stores.</li><li>Monthly food voucher.</li><li>Private life and medical insurance.</li><li>Pension plan.</li><li>Discount on gym membership.</li></ul>&nbsp;&nbsp;EMPLOYEES APPRECIATE IN US:&nbsp;<ul><li>Supportive team that accompanies you all the way in the company and inspires you to win new challenges.</li><li>Career without borders: the opportunity to grow in retail, office, and distribution center.</li><li>Development opportunities:enrollment in Retail trainer capability program (Brandon Hall Gold Award winner) within 12 months of start date, Line Manager support with access to functional mentoring from a certified retail trainer within local market.</li><li>Modern environment with the highest retail standards and best technologies.</li><li>Embracing culture of diversity, equity, and inclusion.</li><li>Innovations to establish a new era of sport in balance with nature.</li></ul>&nbsp;&nbsp;WE APPRECIATE IN OUR EMPLOYEES:&nbsp;<ul><li>2 years’ experience in the retail industry ideally in apparel/fashion/footwear or FMCG, with demonstrated exposure to developing others/training background.</li><li>Strong written and verbal communication skills in English, including impactful presentation and facilitation skills. Good MS Office Skills</li><li>Advanced numeracy and literacy, and in-depth knowledge of Retail, Consumer and People KPIs</li><li>Ability to multi-task, efficient and effective in time management</li><li>Ability to develop strong and credible relationships with store team.</li></ul>&nbsp;&nbsp;YOUR ACTIVITIES:&nbsp;<ul><li>This position is base in the adidas Outlet of Spata and directly reports to the Store Manager</li><li>As an in-Store Trainer, you will drive consistency in the delivery and implementation of Retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.&nbsp;</li></ul>&nbsp;Service Culture:<ul><li>Role-model service standards and salesfloor leadership skills</li><li>Provide feedback on observed service behaviors of all team members</li><li>Drive daily Team Huddles and Team Captain role on the salesfloor</li><li>Champion consumer NPS and membership initiatives</li><li>Conduct consumer NPS call-backs</li><li>Drive product knowledge transfer to selling behaviors</li><li>Support adoption of consumer facing tools.</li></ul>&nbsp;Learning Operations:<ul><li>Create monthly training calendar with store leadership and local Training team</li><li>Plan and coordinate all learning activities for new and existing team members</li><li>Go-to person in store for adidas retail digital learning platforms</li><li>Guide and support Store Leadership Team on creating and completing learning plans</li><li>Organize and ensure availability of relevant training materials</li><li>Support participant journey in expert and specialists certification programs</li><li>Support learning needs related to campaign launches and events</li></ul>&nbsp;Learning Delivery<ul><li>Facilitate in-person and virtual training sessions</li><li>Co-lead implementation of adidas consumer Service Model (CEI) with Store Leadership</li><li>Deliver service and selling skills training</li><li>Deliver evergreen and seasonal product learning in relevant categories</li><li>Deliver new employee Onboarding program instore and in district(s) if required</li><li>Engage with the learners throughout their digital learning journey</li></ul>

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sales & customer support specialist int-0282

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store operations specialist

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