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Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

Site Reliability Engineer - Integrated Order Management

The Transportation Senior Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities&nbsp;<ul><li>Coordinate and arrange the shipment of goods by identifying the most suitable transport carriers.</li><li>Collaborate closely with all Supply Chain and Logistics departments across Viohalco companies.</li><li>Manage transportation operations efficiently while ensuring adherence to budget constraints.</li><li>Serve as SAP TMS Key User, providing expertise and operational support.</li><li>Execute RFQs and e-auctions for land, air, and courier transport services.</li><li>Ensure full compliance of transportation operations with applicable laws, transport regulations, safety standards, environmental policies, risk management guidelines, and corporate policies.</li><li>Maintain accurate departmental records, reports, and key performance indicators (KPIs) related to carrier performance and transportation costs.</li><li>Identify and qualify new suppliers capable of meeting the company’s cost, quality, and service requirements.</li><li>Operate and provide support for logistics software systems (ANITA and related web applications).</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 6 years of relevant professional experience.</li><li>Strong understanding of the international logistics market.</li><li>Solid knowledge of supply chain processes for metal products.</li><li>In-depth expertise in the transportation industry.</li><li>IT literate, with proficiency in logistics management software (e.g., SAP and other systems).</li><li>Excellent negotiation and time management skills.</li><li>Fluent in English, with outstanding verbal and written communication abilities.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

TRANSPORTATION SENIOR SPECIALIST (3580)

The Transportation Senior Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities&nbsp;<ul><li>Coordinate and arrange the shipment of goods by identifying the most suitable transport carriers.</li><li>Collaborate closely with all Supply Chain and Logistics departments across Viohalco companies.</li><li>Manage transportation operations efficiently while ensuring adherence to budget constraints.</li><li>Serve as SAP TMS Key User, providing expertise and operational support.</li><li>Execute RFQs and e-auctions for land, air, and courier transport services.</li><li>Ensure full compliance of transportation operations with applicable laws, transport regulations, safety standards, environmental policies, risk management guidelines, and corporate policies.</li><li>Maintain accurate departmental records, reports, and key performance indicators (KPIs) related to carrier performance and transportation costs.</li><li>Identify and qualify new suppliers capable of meeting the company’s cost, quality, and service requirements.</li><li>Operate and provide support for logistics software systems (ANITA and related web applications).</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 6 years of relevant professional experience.</li><li>Strong understanding of the international logistics market.</li><li>Solid knowledge of supply chain processes for metal products.</li><li>In-depth expertise in the transportation industry.</li><li>IT literate, with proficiency in logistics management software (e.g., SAP and other systems).</li><li>Excellent negotiation and time management skills.</li><li>Fluent in English, with outstanding verbal and written communication abilities.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

Intellectica is recruiting an experienced and highly organized&nbsp;Logistics Manager&nbsp;on behalf of a leading dairy and cheese products retailer and producer with over 60-years’ presence in the field. Based in Athens, Greece, and reporting to the company’s CEO the successful candidate will have previous experience in overseeing all aspects of the supply chain including procurement, warehousing, logistics and distribution, ideally in temperature-controlled environments. The primary purpose of the role is to ensure the smooth and efficient flow of products from production to delivery, while optimizing costs and maintaining high quality standards.Key activities and responsibilities of this role include:<ul><li>Developing and implementing strategic plans to optimize the supply chain processes, inventory management, and distribution network efficiency</li><li>Collaborating with internal teams, including production, sales, and finance, to forecast demand, plan production schedules, and ensure on-time delivery of products</li><li>Designing and optimizing logistics processes, including route planning, load scheduling, and delivery methods to improve efficiency and reduce costs</li><li>Preparing and managing the logistics budget, track expenses, and implementing cost-saving initiatives</li><li>Overseeing inventory control and ensuring accurate stock levels are maintained to minimize shortages and excess inventory</li><li>Managing and maintaining supplier relationships, negotiate contracts, and monitor supplier performance to ensure reliable and cost-effective procurement of raw materials and packaging</li><li>Monitoring key performance indicators (KPIs) and implementing continuous improvement initiatives to enhance operational efficiency and productivity</li><li>Developing and implementing standard operating procedures (SOPs) for the supply chain department to ensure consistent and compliant operations</li><li>Leading and mentoring a team of supply chain professionals, providing guidance and support to improve individual and team performance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree (AEI/TEI) in Business Administration, Logistics, Supply Chain Management or a related field</li><li>Proven experience of at least 7 years as a Logistics Manager, preferably in the dairy or food industry</li><li>Familiarity with regulatory requirements related to the food and beverage industry</li><li>Experience in managing temperature controlled environments is highly desirable</li><li>Strong Knowledge of supply chain management principles including procurement, inventory management and logistics</li><li>Knowledge of using supply chain management software and ERP systems</li><li>Knowledge of MS Office suite</li><li>Excellent knowledge of Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership skills with the ability to manage cross-functional teams</li><li>Strong organizational and analytical skills with the ability to manage multiple projects simultaneously</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate within defined objectives, budgets and timeframes</li></ul>

Treasury Manager int-0363

Logistics Manager int-0352

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

As a Digital Infrastructure Manager, you will play a key role in designing, implementing, and optimizing our digital ecosystem across CRM, ERP, and other operational platforms. You will act as the link between business stakeholders and technical teams — ensuring that processes are well understood, solutions are correctly designed, and systems work together seamlessly.You will report directly to the Head of Digital Transformation and work closely with Business, Finance, Operations, and Technology teams to support the company’s end-to-end digital journey. Key Responsibilities<ul><li>Lead the implementation of the new ERP system of the company</li><li>Analyze business requirements and translate them into detailed functional specifications for ERP and CRM systems</li><li>Mapping and optimization of key business processes</li><li>Collaborate with external partners and integrators to ensure proper system design, data integrity, and timely delivery</li><li>Perform system testing, and user acceptance coordination</li><li>Create and maintain documentation: process diagrams, data flow maps, and configuration manuals</li><li>Train and support end-users during rollout and after go-live</li><li>Continuously identify improvement opportunities for automation and integration between platforms</li></ul>Job requirementsRequired Skills &amp; Experience<ul><li>5+ years of experience leading ERP and/or CRM implementation projects</li><li>Solid understanding of business processes such as Sales, Finance and Operations</li><li>Experience working with local or international ERPs or similar enterprise systems</li><li>Strong analytical and problem-solving skills — able to translate business needs into system solutions</li><li>Excellent communication and documentation skills in English and Greek </li></ul>We Offer&nbsp;<ul><li>Competitive remuneration package</li><li>Private health and life insurance</li><li>Career development opportunities</li><li>A collaborative and modern work environment</li></ul>

Digital Infrastructure Manager

The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

Accenture’s Banking Strategy &amp; Consulting team is seeking professionals to help deliver large-scale AI transformation programs. As part of this initiative, you will work with leading banks to design and implement Agentic AI&nbsp;and GenAI&nbsp;solutions that fundamentally reshape how banking operations function. You’ll play a key role in process analysis, business analysis, and defining the user stories and requirements that drive impactful digital change.What You’ll Do<ul><li>Lead or contribute to AI-enabled transformation programs&nbsp;that reimagine core operational processes in banking.</li><li>Perform business and process analysis&nbsp;to identify improvement opportunities and design future-state operating models.</li><li>Translate business needs into user stories, functional specifications, and AI use case definitions.</li><li>Engage with senior banking stakeholders to understand challenges and co-create AI-powered solutions.</li><li>Provide project management and delivery support, ensuring alignment, quality, and timely outcomes.</li><li>Collaborate with cross-functional Accenture teams to implement transformation programs successfully.</li></ul>QualificationWho We’re Looking For<ul><li>Bachelor’s or Master’s degree&nbsp;in Business, Technology, or Engineering&nbsp;from a top university.</li><li>From 1 year of experience&nbsp;in consulting, banking, or operational transformation.</li><li>Strong experience in process redesign, business analysis and digital transformation initiatives.</li><li>Excellent communication and stakeholder management skills in Greek and English.</li><li>Passion for AI, automation, and the future of banking operations.</li><li>Domain expertise in back-office banking operations, specifically in Commercial Lending, KYC, Payments, or Custody Operations, will be considered a strong asset.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

S&C Analysts & Consultants - Banking Transformation

The Transportation Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities<ul><li>Arrange shipment of goods by identifying most suitable transport carrier.</li><li>Cooperate with all Supply Chain &amp; Logistics departments of all Viohalco Companies</li><li>Sets up and executes multimodal logistics projects for bulk shipments (cable drums, pipes, oversized cargo)</li><li>Keeping transportation operations within budget without compromising efficiency.</li><li>Execute RFQ/e auctions regarding land, sea, rail</li><li>Ensure that transportation operations comply with laws, transport regulations, safety, environmental/risk management legislation &amp; Corporate Policies.</li><li>Maintain department files, reports, and key performance indicators (KPI’s) around carrier and transportation costs.</li><li>Identify and evaluate new suppliers to meet cost, quality, and service requirements.</li><li>Operate and support logistics systems, including ANITA, web applications, SAP ERP, and SAP TMS.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 3 years of relevant professional experience.</li><li>Good knowledge of International Logistics market</li><li>Sound knowledge of supply chain for metal products</li><li>Excellent knowledge of the Transport Industry</li><li>IT literate</li><li>Good understanding of logistics management software (SAP, other)</li><li>Very good negotiation &amp; time management skills</li><li>Excellent command of English</li><li>Exceptional verbal and written communication skills.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

TRANSPORTATION SPECIALIST (3579)

The Transportation Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities<ul><li>Arrange shipment of goods by identifying most suitable transport carrier.</li><li>Cooperate with all Supply Chain &amp; Logistics departments of all Viohalco Companies</li><li>Sets up and executes multimodal logistics projects for bulk shipments (cable drums, pipes, oversized cargo)</li><li>Keeping transportation operations within budget without compromising efficiency.</li><li>Execute RFQ/e auctions regarding land, sea, rail</li><li>Ensure that transportation operations comply with laws, transport regulations, safety, environmental/risk management legislation &amp; Corporate Policies.</li><li>Maintain department files, reports, and key performance indicators (KPI’s) around carrier and transportation costs.</li><li>Identify and evaluate new suppliers to meet cost, quality, and service requirements.</li><li>Operate and support logistics systems, including ANITA, web applications, SAP ERP, and SAP TMS.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 3 years of relevant professional experience.</li><li>Good knowledge of International Logistics market</li><li>Sound knowledge of supply chain for metal products</li><li>Excellent knowledge of the Transport Industry</li><li>IT literate</li><li>Good understanding of logistics management software (SAP, other)</li><li>Very good negotiation &amp; time management skills</li><li>Excellent command of English</li><li>Exceptional verbal and written communication skills.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Operations Advisor play a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction for Ayvens clients through effective communication and operational excellence. The RMT acts as a key liaison between the Mobility team and service providers, ensuring seamless coordination and timely execution of maintenance and body repair services. The role is dedicated to enhancing service quality and ensuring cost efficiency, while actively driving continuous improvement across all operational processes.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction. &nbsp;Qualifications &amp; Skills • University degree will be considered as an asset • At least 5-7 years of experience in automotive markets • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented &nbsp;

Operations Advisor

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

As a Technical Superintendent at BSM, you will be responsible for ensuring the safe, efficient, and cost-effective technical management of assigned vessels. This role is strategically important in maintaining operational excellence and compliance, while serving as a vital link between ship and shore. You will provide technical guidance, oversee maintenance and repairs, manage budgets, and ensure adherence to international regulations and company standards, supporting both client satisfaction and fleet performance.Key Responsibilities<ul><li>Promote and support BSM’s strategic goals by staying updated on regulations and participating in industry initiatives.</li><li>Ensure vessels meet contractual and regulatory requirements, including technical condition and certification compliance.</li><li>Maintain strong client relationships and communicate on technical, operational, and budgetary matters.</li><li>Provide technical and operational support to ship staff, including guidance on safety, maintenance, and drydock planning.</li><li>Monitor vessel performance, machinery condition, and implement solutions to enhance efficiency and safety.</li><li>Develop and oversee maintenance and repair plans, including major refits and drydock activities within budget and timelines.</li><li>Prepare and manage vessel budgets, forecasting costs for maintenance and regulatory compliance.</li><li>Conduct vessel inspections and audits, ensuring timely reporting and closure of findings.</li><li>Promote and implement health, safety, environmental, and quality standards on board.</li><li>Manage purchasing activities, ensuring timely supply of quality spare parts and compliance with procurement standards.</li><li>Coach and mentor ship staff, identify training needs, and support career development initiatives.</li><li>Contribute to continuous improvement of management systems and operational processes.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor’s degree in Mechanical, Electrical, or Marine Engineering, Naval Architecture, or equivalent; or Chief Engineer’s qualification.</li><li>Minimum 3 years sailing experience as Senior Officer, or 3 years shore experience as Technical Superintendent in ship management or ownership.</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of vessel technical requirements and voyage regulations.</li><li>Excellent project management and organizational skills.</li><li>Strong negotiation and people management abilities.</li><li>Ability to work collaboratively in a team environment.</li><li>Fluency in English and proficiency in PC applications.</li></ul>Why You Should Join Us!We offer a supportive environment, competitive compensation, and meaningful opportunities. By joining us, you will enjoy:<ul><li>Career development opportunities</li><li>Technical and soft skills training</li><li>Comprehensive health insurance coverage</li><li>Sustainability and wellness activities</li><li>Diverse workforce</li><li>Competitive compensation package</li><li>Flexible work opportunities</li><li>Technology-driven company</li></ul>

Technical Superintendent

As Cyber Security Operations Engineer, handles daily cybersecurity operations, investigates potential threats, monitors systems and network logs, ensures vulnerabilities are fixed, systems are hardened, and incidents are managed in compliance with corporate security policies&nbsp;Your day to day will include:<ul><li>Monitoring, detecting, analyzing, and responding to security threats and incidents across internal infrastructure and cloud environments</li><li>Performing in-depth analysis of security events, triaging alerts, and escalating or resolving incidents as appropriate</li><li>Responding to security incidents by executing containment, eradication, recovery, and root cause analysis procedures</li><li>Assisting in developing and improving incident response playbooks and standard operating procedures</li><li>Performing vulnerability scans, assessing findings, and collaborating with IT teams to remediate high-risk issues</li><li>Administering and tuning security tools (Firewalls, NDR, DLP, SIEM, EDR, etc.) to improve detection and response capabilities</li><li>Performing threat hunting and vulnerability assessments to identify potential risks</li><li>Collaborating with IT teams, including developers and platform engineers, to embed security-as-code practices throughout the development lifecycle</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor's degree in Cybersecurity, Information Technology, or a related field</li><li>3+ years of experience in cybersecurity engineering, security operations, or network security</li><li>Familiarity with Zero Trust architecture, SASE, and Identity &amp; Access Security</li><li>Experience with Email security technologies</li><li>Hands-on experience with security technologies (EDR, NDR, SIEM, WAF, PAM, CSPM, and Vulnerability Management Tools)</li><li>Excellent troubleshooting, problem-solving, and analytical skills</li><li>Excellent knowledge of English language&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Cyber Security Operations Engineer (3810)

Angelicoussis Group, one of the world’s leading ship management organizations is looking for an experienced and motivated&nbsp;Spare Parts &amp; Forwarding Operator.&nbsp;Key responsibilities<ul><li>Executing full spares cycle from requisition to delivery on board, monitoring the efficient and timely supply of all spares required for the proper maintenance and safe operation of the vessels.</li><li>Having adequate knowledge of the market, being comfortable selecting the proper suppliers to address inquiries, communicating regarding quotation precision and order terms</li></ul>Candidate must have<ul><li>3-5 years relevant experience&nbsp;</li><li>University degree in Mechanical Engineering (preferred)</li><li>Very good command of the English language</li><li>Team spirit, excellent communication skills</li></ul>The Company offers an attractive compensation and benefits package and a friendly working environment. All applications will be treated as strictly confidential.

Spare Parts & Forwarding Operator

Intellectica is recruiting a&nbsp;Chief Financial Officer&nbsp;on behalf of the Marine &amp; Ship Management division of its client, a leading provider of specialized engineering solutions for subsea cable installation and offshore energy infrastructure. Known for its commitment to technical excellence, operational reliability, and client-focused delivery, the company is expanding its project team to support a growing pipeline of complex international projects. Based in Attiki, Greece and reporting to the CEO, the successful candidate shall play a critical role in leading the financial and commercial strategy of our Marine and Ship Management Division.Key activities and responsibilities of this role include:<ul><li>Lead all financial planning and analysis (FP&amp;A), budgeting, forecasting, and reporting for the Marine &amp; Ship Management Division</li><li>Develop capital strategies for vessel acquisition, conversion, and long-term asset deployment</li><li>Build and execute financing models for large marine asset investments, including lease/buy analysis and joint venture structures</li><li>Manage relationships with financial institutions, shipyards, legal, and regulatory bodies</li><li>Collaborate closely with technical and operations teams to optimize cost-efficiency across vessel operations, maintenance, and crewing</li><li>Drive financial readiness and due diligence processes for potential IPO or capital raising events, ensuring alignment with regulatory and investor expectations</li><li>Implement and maintain robust financial controls, compliance frameworks, and risk management systems</li><li>Lead financial negotiations for contracts with charterers, suppliers, insurers, and other commercial partners</li><li>Provide strategic insight and support for M&amp;A or restructuring initiatives</li><li>Serve as a key advisor to the CEO and Board on maritime financial matters and long-term strategy</li><li>Lead a team of Accounting &amp; Finance executives, with in-house and outsourced members</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Business, Engineering or related field; MSc degree and/or professional qualifications such as CPA, ACA, CFA, or MBA preferred</li><li>Minimum&nbsp;12 years&nbsp;of progressive experience in financial leadership roles, including as CFO, Finance Director, or VP Finance</li><li>Strong background in the&nbsp;maritime, offshore construction, shipping, or energy infrastructure sectors&nbsp;is essential</li><li>Demonstrated experience in&nbsp;vessel project finance, capital markets, and IPO readiness</li><li>Deep knowledge of&nbsp;marine asset management, regulatory compliance, and international shipping finance practices</li><li>Proven experience working with&nbsp;banks, private equity, and institutional investors&nbsp;in the maritime or offshore sector</li><li>Familiarity with&nbsp;maritime operational economics&nbsp;including OPEX, CAPEX planning, crewing, and chartering dynamics</li><li>Proficiency in Microsoft Office</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with strong commercial and operational acumen</li><li>Excellent negotiation, communication, and stakeholder management skills</li><li>High integrity and a&nbsp;hands-on leadership&nbsp;style</li><li>Able to thrive in a fast-paced, entrepreneurial environment</li></ul>

Chief Financial Officer int-0330

We are currently looking to expand our&nbsp;accounting team&nbsp;with an eager, cooperative, goal-focused&nbsp;Senior Accounting ManagerIn this role, you will oversee the daily operations of the accounting department, ensuring accuracy and integrity across all accounting functions, including those related to&nbsp;group companies&nbsp;in Greece and abroad. You will collaborate closely with the&nbsp;accounting team and senior management&nbsp;to establish and enforce accounting policies, procedures, and controls.&nbsp;Reporting to: Financial Controller&nbsp;Key Responsibilities<ul><li>Supervise, organize, and monitor daily activities of the accounting department, including processes tailored to group companies both domestically and internationally</li><li>Ensure accuracy and timely completion of accounting entries, complying with Greek Accounting Standards as well as international accounting standards where applicable</li><li>Monitor and manage tax compliance, including VAT-INTRASTAT-VIES, ΦΜΥ, and withheld taxes, for both domestic and international transactions</li><li>Oversee proper documentation and registration of transaction documents and invoices, adhering to local and international requirements</li><li>Verify monthly balances and supervise commercial-accounting and warehouse agreements processes across group entities</li><li>Manage month-end and year-end closing processes for both domestic and international operations</li><li>Participate in and oversee the preparation of annual financial statements, including consolidated statements for group entities, ensuring compliance with local and international reporting standards</li><li>Collaborate with auditors and other external stakeholders on tax and accounting matters, assisting in the preparation of audit schedules and financial statements for both domestic and international entities</li><li>Assist in the preparation of budgets and financial forecasts, taking into account the diverse operational landscape of group companies</li><li>Possess knowledge of corporate legal matters relevant to group structures, including establishment processes and amendments for statutory entities both domestically and internationally</li><li>Provide training and guidance to accounting staff, fostering a culture of continuous learning and development within the team</li><li>Stay updated on changes in accounting standards and regulations, ensuring compliance across all group entities</li><li>Process Reporting packages under various GAAPs (Greek, European, IFRS)</li></ul>&nbsp;Requirements<ul><li>Bachelor's degree in Accounting, Finance, or a related field</li><li>Master's degree or ACCA/CIMA certifications are desirable</li><li>A’ class accountant license and excellent knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards is mandatory</li><li>Proven experience as an Accounting Manager or in a similar role, with at least 5 years' experience in a large company (100+ employees) with multinational operations</li><li>Strong knowledge of accounting principles and regulations, tax laws, and fiscal practices in both Greece and internationally</li><li>Experience with accounting software and ERP systems, preferably including experience with international accounting standards and consolidation</li><li>Excellent proficiency in MS Office tools</li><li>Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy</li><li>Advanced proficiency in both Greek and English, both written and verbal</li><li>Demonstrated leadership and communication skills</li><li>Ability to thrive in a team environment, with a positive attitude, results orientation, and a proactive approach to solutions</li><li>High ethical standards, integrity, flexibility, and adaptability</li></ul>&nbsp;Benefits<ul><li>Competitive annual base salary</li><li>Company car and travel expenses (fuel, e-pass) for both domestic and international travel as required</li><li>Professional development opportunities within a large commercial company with a prominent international presence</li><li>Excellent work environment, valuing work ethic and drive</li><li>Continuous education and training opportunities</li></ul>

Senior Accounting Manager

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

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