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Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

Based in Athens, Greece, and reporting to the Director of Training, the Training Specialist will be working closely with the restaurants by assisting in the implementation of effective training solutions. The successful candidate will collaborate with the McDonald’s Corporation, vendors, and suppliers to assist in the design, coordination, and delivery of training programs that support employees to grow. The incumbent of the role will plan and facilitate preparatory, and training sessions aligned with operational and brand standards. The role requires the implementation of new training initiatives and operational procedures whilst supporting in the evaluation of training effectiveness.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 12,000 people.Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Human Resources, Education, Business, or related filed and have more than 4 years of professional experience in a similar position. Enhanced organizational, communication and facilitation skills as well as a can-do attitude are important attributes for success in this role. Fluency in both the Greek and the English, language and proficiency with MS Office are essential.Experience with restaurant operations as well as LMS platforms and digital training tools will be considered an asset.

Training Specialist

We are looking for a passionate, organized, and dynamic People Development professional to support, deliver, and scale learning experiences that empower colleagues at all levels. In this role, you will help strengthen a culture of continuous growth, collaboration, and excellence. As a key ambassador of People Development, you will work closely with Global HR, Local HR teams, trainers, and subject-matter experts to bring engaging learning initiatives to life—online and in person. If you thrive in a multicultural environment and enjoy being at the heart of impactful learning programmes, this role is an excellent fit. Role Overview You will coordinate, prepare, facilitate, and support the regional implementation of various People Development initiatives—ranging from soft-skills development and business skills training to leadership programmes. Your focus will be on ensuring smooth execution, strong stakeholder engagement, and continuous improvement across all learning activities in the region. Key Responsibilities: Programme Coordination &amp; Facilitation -Coordinate and support a wide range of learning programmes, both virtual and in-person. -Prepare materials, organize logistics, update content, and ensure all administrative aspects run seamlessly. -Act as a facilitator for selected regional or global development programmes. Regional Support &amp; Collaboration Partner with Local HR teams to plan learning activities and support participant preparation. -Conduct participant readiness or proficiency checks when required. -Serve as a primary point of contact for learning-related matters within the region. -Liaise with training hubs on organizational needs such as travel arrangements, scheduling, and session materials. Follow-Up &amp; Development Tracking -Support programme observers or trainers by collecting participant evaluation insights. -Gather and monitor individual follow-up or development plans in collaboration with Local HR teams. -Maintain clear tracking systems and ensure consistency across the region. Programme Enablement -Contribute to the planning of regional and global development initiatives. -Assist in identifying and supporting Subject Matter Experts (SMEs) who may co-deliver training. -Provide Train-the-Trainer guidance to SMEs when needed. Reporting &amp; Analysis -Maintain regular reporting dashboards and documentation for all initiatives. -Collect and analyse participant feedback to strengthen programme quality and impact. -Develop and maintain standard procedures, manuals, and guidelines. Required Qualifications Qualifications: -English proficiency at C2 level. -Proven experience in Learning &amp; Development, training delivery, or facilitation. -Excellent organizational skills and ability to coordinate multiple initiatives. -Strong proficiency in Microsoft Office and good understanding of LMS platforms. -Excellent communication and presentation skills. -Experience working in regional, global, or multicultural environments. Key Competencies -Detail-oriented, proactive, and committed to delivering high quality. -Strong interpersonal and stakeholder management skills. -Ability to manage multiple projects simultaneously. -Tech-savvy, curious, and passionate about learning and development. -Collaborative, adaptable, and culturally aware. Travel Some regional travel may be required to support in-person learning programmes.

Regional People Development Coordinator & Facilitator

ou will take part in challenging global / regional / local deployments, acting as a trainer, in order to implement a well-structured and very advanced Operational Excellence transformation in a number of plants and production lines of the Group, collaborating closely with internal/external and local / plant resources. Key responsibilities will involve:&nbsp;<ul><li>Using your technical knowledge and skills, will drive specific transformations in the Plant’s manufacturing &amp; supply chain functions with the aim to transfer capabilities from Operational Excellence Processes, Systems &amp; Tools to the plant’s teams.</li><li>Spend most of your time in Plant’s sites to train, coach and develop teams, both leadership and shop floor personnel, deploying an advanced Operational Excellence program and focus on developing and building employees' capabilities through training, coaching and hands-on support.</li><li>Perform analysis of production/maintenance/quality data and create end to end loss trees, in order to understand current state and identify main losses and areas of improvement linked to KPI target setting.</li><li>Collaborate closely with Plant Continuous Improvement Mgr. and Plant internal leadership teams, as well as with Central Teams on the development of processes.</li><li>Become the change advocate through the transformation journey, coach Plant Leaders through the implementations, and support Plant functional leaders to build their knowledge in new systems and tools.</li><li>Communicate the vision, culture and content of Operations Excellence Program to all Plant levels, and aid in the development of the continuous improvement culture and Leadership capabilities to all levels.</li><li>Capture and disseminate Current Best Practices worthy of reapplication, diagnose activities and identify technical know-how and organization capabilities to progress continuous improvement.</li><li>Utilize advanced analytics, Lean 6σ, TPM, VSM, and other methodologies and tools, already structured in the company’s operational excellence framework.</li></ul>&nbsp;Qualifications<ul><li>A bachelor and preferably a master’s degree in Engineering or Operations Management / Industrial Management.</li><li>Minimum 5 years of working experience in Industrial Manufacturing (Production/Maintenance or Continuous Improvement functions) and/or Industrial Supply Chain Operations.</li><li>Knowledge of industrial Health &amp; Safety procedures.</li><li>Knowledge and working experience of Lean methodologies and tools (Lean 6σ).</li><li>Availability to travel, as most of the working time will be allocated in the Manufacturing Plants of Viohalco’s Business Segments, and availability to relocate for short-term assignments (5 - 6 months within the year with flex arrangements) according to annual deployment plans.</li><li>Advanced business writing/speaking, communication &amp; presentation skills both in Greek and English.</li><li>Strong ability to teach, coach, and develop others.</li><li>Base Location: Thessaloniki (preferrable) or Athens.</li></ul>&nbsp;The Company offers<ul><li>A unique opportunity to thrive in one of the pioneering companies in Greek manufacturing industry.</li><li>Continuous learning and capability building, through a best-in-class operations excellence program.</li><li>Diverse Industrial Experience gained in diversified factories.</li><li>Competitive remuneration package</li><li>Car &amp; Allowances</li><li>Life &amp; Health Insurance Plan</li></ul>&nbsp;

SENIOR TRAINER (3669)

The Operational Excellence Senior Trainer job position has the main purpose to contribute to the deployment &amp; expansion of the Group Operations Excellence Program to the Manufacturing Plants of Viohalco’s Business Segments.&nbsp;ResponsibilitiesYou will take part in challenging global / regional / local deployments, acting as a trainer, in order to implement a well-structured and very advanced Operational Excellence transformation in a number of plants and production lines of the Group, collaborating closely with internal/external and local / plant resources. Key responsibilities will involve:&nbsp;<ul><li>Using your technical knowledge and skills, will drive specific transformations in the Plant’s manufacturing &amp; supply chain functions with the aim to transfer capabilities from Operational Excellence Processes, Systems &amp; Tools to the plant’s teams.</li><li>Spend most of your time in Plant’s sites to train, coach and develop teams, both leadership and shop floor personnel, deploying an advanced Operational Excellence program and focus on developing and building employees' capabilities through training, coaching and hands-on support.</li><li>Perform analysis of production/maintenance/quality data and create end to end loss trees, in order to understand current state and identify main losses and areas of improvement linked to KPI target setting.</li><li>Collaborate closely with Plant Continuous Improvement Mgr. and Plant internal leadership teams, as well as with Central Teams on the development of processes.</li><li>Become the change advocate through the transformation journey, coach Plant Leaders through the implementations, and support Plant functional leaders to build their knowledge in new systems and tools.</li><li>Communicate the vision, culture and content of Operations Excellence Program to all Plant levels, and aid in the development of the continuous improvement culture and Leadership capabilities to all levels.</li><li>Capture and disseminate Current Best Practices worthy of reapplication, diagnose activities and identify technical know-how and organization capabilities to progress continuous improvement.</li><li>Utilize advanced analytics, Lean 6σ, TPM, VSM, and other methodologies and tools, already structured in the company’s operational excellence framework.</li></ul>&nbsp;Qualifications<ul><li>A bachelor and preferably a master’s degree in Engineering or Operations Management / Industrial Management.</li><li>Minimum 5 years of working experience in Industrial Manufacturing (Production/Maintenance or Continuous Improvement functions) and/or Industrial Supply Chain Operations.</li><li>Knowledge of industrial Health &amp; Safety procedures.</li><li>Knowledge and working experience of Lean methodologies and tools (Lean 6σ).</li><li>Availability to travel, as most of the working time will be allocated in the Manufacturing Plants of Viohalco’s Business Segments, and availability to relocate for short-term assignments (5 - 6 months within the year with flex arrangements) according to annual deployment plans.</li><li>Advanced business writing/speaking, communication &amp; presentation skills both in Greek and English.</li><li>Strong ability to teach, coach, and develop others.</li><li>Base Location: Thessaloniki (preferrable) or Athens.</li></ul>&nbsp;The Company offers<ul><li>A unique opportunity to thrive in one of the pioneering companies in Greek manufacturing industry.</li><li>Continuous learning and capability building, through a best-in-class operations excellence program.</li><li>Diverse Industrial Experience gained in diversified factories.</li><li>Competitive remuneration package</li><li>Car &amp; Allowances</li><li>Life &amp; Health Insurance Plan</li></ul>

OPERATIONAL EXCELLENCE PROFESSIONAL (Senior Trainer) (3669)

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

Change Management Experienced Professionals - Organizational Transformation - Human Capital

Ο Coffee Trainer της IL TOTO είναι υπεύθυνος για την εκπαίδευση και την ανάπτυξη δεξιοτήτων του προσωπικού της εταιρείας. Συντονίζει και υλοποιεί εκπαιδευτικά προγράμματα, ελέγχει την ποιότητα των προϊόντων και των διαδικασιών και διασφαλίζει την τήρηση των προτύπων στα καταστήματα.Καθήκοντα:<ul><li>Εκπαίδευση Προσωπικού:&nbsp;Παρέχει εκπαιδεύσεις και επανεκπαιδεύσεις στο Academy της εταιρείας και στα καταστήματα.</li><li>Παρακολούθηση Ποιότητας:&nbsp;Διασφαλίζει την άριστη ποιότητα των προϊόντων, την εξυπηρέτηση και τη συμμόρφωση στις διαδικασίες.</li><li>Νέα Καταστήματα:&nbsp;Αναλαμβάνει το στήσιμο και την εκπαίδευση του προσωπικού σε νέα καταστήματα.</li><li>Υποστήριξη Προσωπικού:&nbsp;Επιδιορθώνει τεχνικά θέματα και παρακολουθεί την εφαρμογή νέων διαδικασιών.</li><li>Τοπική Προβολή:&nbsp;Υποστηρίζει και αξιολογεί ενέργειες τοπικού marketing.</li><li>Αξιολόγηση Ενεργειών:&nbsp;Συγκεντρώνει δεδομένα και παρακολουθεί την αποτελεσματικότητα των ενεργειών.</li></ul>Απαιτούμενα Προσόντα:<ul><li>Πιστοποίηση SCA ή παρακολούθηση εγκεκριμένων σεμιναρίων barista.</li><li>Προϋπηρεσία 2-4 ετών σε αντίστοιχη θέση, κατά προτίμηση στον χώρο της εστίασης.</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες.</li><li>Καλή γνώση MS Office και δυνατότητα ταξιδιών.</li><li>Ικανότητα εκπαίδευσης και μετάδοσης γνώσης.</li></ul>Παροχές:<ul><li>Εταιρικό αυτοκίνητο και εξοπλισμός (tablet, κινητό τηλέφωνο).</li><li>Συνεχής εκπαίδευση και ευκαιρίες εξέλιξης.</li><li>Συμμετοχή σε ένα περιβάλλον με πάθος για την ποιότητα του καφέ.</li></ul>

Coffee Trainer

As a Sales Specialist (m/f/d), you will join our experienced sales team to bring our own Security Software, Managed Services and Cyber Security solutions in the Greek market. You will be the door opener for our sales efforts: generating and hunting qualified leads, identifying new sales opportunities and taking part in the full sales cycle from start to finish. The following activities are within your area of responsibility:<ul><li>Identify and engage potential clients through cold calling and emailing</li><li>Drive the sales pipeline by transforming leads into active opportunities and closed deals</li><li>Establish and build strong, long-lasting relationships with clients across industries</li><li>Develop and execute strategic sales plans to achieve revenue goals</li><li>Collaborate closely with experienced internal teams to develop your knowledge around IT, Cybersecurity and our solutions</li><li>Grow with the role, developing your own sales channels and strategies over time</li></ul>Your Profile<ul><li>Dynamic and driven sales talent with a hunter mentality</li><li>First experiences in business development, telesales or B2B sales with a strong motivation to enter the IT field</li><li>Strong communication skills with the ability to quickly understand client needs and present compelling solutions</li><li>Curiosity and willingness to learn about IT and Cybersecurity</li><li>Structured and independent way of working with great presentation skills</li><li>Knowledge of English is an advantage in order to understand our products and services</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>

Sales Specialist (m/f/d) Athens

NEWREST HELLAS, a leading company in the catering and hospitality sector, is seeking to strengthen its IT department at the Athens International Airport by adding a motivated and ambitious young professional, newly graduated, to the team as a:Junior IT SpecialistMain Responsibilities:The Junior IT Specialist will play an essential role in supporting the company’s technological infrastructure and ensuring smooth day-to-day operations. Key duties include:<ul><li>Hardware Support: Perform basic troubleshooting, maintenance, and repair of desktops, laptops, printers, and peripheral devices.</li><li>Network Support: Assist in the installation, configuration, and monitoring of network equipment such as routers, switches, and access points.</li><li>Software Installation &amp; Configuration: Install, update, and configure operating systems and software applications according to user and organizational needs.</li><li>User Support: Provide effective technical assistance to end-users, resolving hardware and software issues in a timely and professional manner.</li><li>IT Security Assistance: Support the implementation of security policies and tools to safeguard company data and network integrity.</li><li>Team Collaboration: Work closely with senior IT staff, actively engaging in continuous learning and professional development.</li></ul> <ul><li></li></ul>ProfileThe ideal candidate should demonstrate:<ul><li>Educational background or relevant coursework in Information Technology or a related field.</li><li>Basic understanding of computer hardware, operating systems, and software.</li><li>Familiarity with networking concepts and protocols.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and interpersonal abilities.</li><li>Willingness to learn, grow, and adapt to new technologies.</li><li>Ability to work both independently and as part of a team.</li></ul>Salary &amp; BenefitsWe offer an attractive compensation and benefits package, including:<ul><li>Competitive gross salary, based on qualifications and experience.</li><li>Private healthcare coverage.</li><li>Public transportation card reimbursement.</li><li>Complimentary coffee, snack, and meal at the staff restaurant.</li><li>A dynamic, international work environment with opportunities for growth and development.</li></ul>

Junior IT Specialist

Your TasksAs an Inside Sales Specialist (m/f/d), you will study in-depth our Cyber Security Managed Services and become an expert so you can align your specialist sales activities accordingly. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist (m/f/d)

We are looking for a highly motivated and creative individual to join our ICT team for EU Institutions and International Organizations.If you are highly self-motivated, methodical, business minded and have a drive to increase business we want to hear from you.As a (Senior) Sales Specialist you will focus on improving and growing ICT business, by developing business, driving sales activities to achieve targets, and manage clientele.&nbsp;&nbsp;Main Responsibilities<ul><li>Develop business with existing and new customers focusing on ICT solutions and services that will fulfill their needs and lead their digital transformation.</li><li>Participate actively in value proposition, solution development, partner identification and risk management taking into consideration the commercial strategy.</li><li>Lead the preparation of the financial offers ensuring that cost elements, risks and profitability targets are met.</li><li>Drive the negotiations with the clients and the main partners and suppliers</li><li>Collaborate with internal working groups (presales, delivery, procurement, recruiting, legal) to analyse and design optimal ICT solutions to address clients’ requirements</li><li>Assess the risks and opportunities of future projects based on the stakeholders’ inputs, challenge and validate the way these risks will be mitigated</li></ul>&nbsp;Required Skills<ul><li>University degree in Information Technology, Computer Science, Engineering, Business Administration, Finance or relevant field;</li><li>More than two (2) years of experience in Sales and Business Development, or more than (4) years for Senior candidates</li><li>Experience with procurement procedures and processes of EU Institutions, International Organizations, or Public Institutions is a strong plus</li><li>Broad network of partners and knowledge of the EU market is a strong plus</li><li>Knowledge of the IT market and strong understanding of major IT Technology trends (Cloud, Cybersecurity, AI)</li><li>Excellent communications skills (verbal and written)</li><li>Ability to establish relationships of trust and to negotiate with clients and partners</li><li>Ability to lead and work effectively in a virtual team environment</li><li>Ability to prioritize and manage time productively</li><li>Fluency in English and the ability to address an international audience</li><li>Knowledge of French or Dutch is a plus</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people: &nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>&nbsp;Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers &nbsp;</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>&nbsp;Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

ICT Senior Sales Specialist - EU

Join our vibrant team, where your role goes beyond mere data entry. You will engage in extensive communication with MSC Agencies all around the world and our Headquarters, becoming a vital link in our global network.&nbsp;Skills &amp; Requirements:Oral and written English proficiencyMicrosoft Office 365 knowledgeEagerness to work in a collaborative, team-oriented environmentFlexibility to work in shifts, adapting to global time zones Your Growth Path: At MSC, we don't just offer a job; we promise a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional development. Our induction classes are designed to seamlessly integrate you into our way of life at MSC. By joining MSC, you become part of a family of over 150,000 employees worldwide. At MSC, the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Take the leap – join MSC Service Center Greece and shape your future with us!Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Data Processing Specialist

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

We are looking for a highly motivated and creative individual to join our BID team.If you are methodical, business minded and have experience in the bid submission procedure we want to hear from you.As a Bidding Specialist, you will be responsible for the company’s timely and compliant participation in tendering procedures in both the public and private sectors, including those conducted by European Union bodies and clients of international organizations.&nbsp;Key&nbsp;ResponsibilitiesThe ideal candidate will become part of the BID team of OTE who will be responsible for:<ul><li>Analysis of requirements outlined in the call for tenders.</li><li>Cooperation with internal stakeholders in the preparation of technical and commercial part of the tender.</li><li>Cooperation with the legal department to ensure full compliance with relevant legal and regulatory requirements.</li><li>Cooperation with external parties in the case of submission of a joint tender.</li><li>Tender Submission using customer platforms.</li><li>Εnd-to-end management of the tendering process until contract award.</li></ul>&nbsp;Required Skills<ul><li>More than four (4) years of experience in the preparation and submission of tenders to large accounts of the public and private sector.</li><li>More than three (3) years of experience in the preparation and submission of bids in EU and International organizations.</li><li>In-depth knowledge of the relevant legislative framework for public and European tenders.</li><li>Excellent knowledge of ESIDIS, CosmoOne, and EU platforms.</li><li>Ability to work effectively under strict deadlines.</li><li>Excellent communications skills (verbal and written).</li><li>Ability to establish relationships of trust with partners.</li><li>Ability to lead and work effectively in a virtual team environment.</li><li>English Language Certification at least B2 (Lower) level.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Bidding Specialist

As a Sales Specialist – German Market (m/f/d), you will become an integral part of our experienced sales team to bring our Cloud and Cyber Security solutions in the German market.You will be at the front line of our sales efforts: proactively reaching out to potential customers, generating and hunting qualified leads and working side by side throughout the whole sales process with experienced professionals. The following activities are within your area of responsibility:<ul><li>Identify and engage potential clients through cold calling and emailing</li><li>Drive the sales pipeline by transforming leads into active opportunities and closed deals</li><li>Precise analysis of customer requirements, preparation and management of offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cloud, Cyber Security Solutions or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.</li><li>Structured and independent way of working with great presentation skills.</li><li>Excellent written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Sales Specialist - German Market (m/f/d) Athens

The Transportation Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities<ul><li>Arrange shipment of goods by identifying most suitable transport carrier.</li><li>Cooperate with all Supply Chain &amp; Logistics departments of all Viohalco Companies</li><li>Sets up and executes multimodal logistics projects for bulk shipments (cable drums, pipes, oversized cargo)</li><li>Keeping transportation operations within budget without compromising efficiency.</li><li>Execute RFQ/e auctions regarding land, sea, rail</li><li>Ensure that transportation operations comply with laws, transport regulations, safety, environmental/risk management legislation &amp; Corporate Policies.</li><li>Maintain department files, reports, and key performance indicators (KPI’s) around carrier and transportation costs.</li><li>Identify and evaluate new suppliers to meet cost, quality, and service requirements.</li><li>Operate and support logistics systems, including ANITA, web applications, SAP ERP, and SAP TMS.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 3 years of relevant professional experience.</li><li>Good knowledge of International Logistics market</li><li>Sound knowledge of supply chain for metal products</li><li>Excellent knowledge of the Transport Industry</li><li>IT literate</li><li>Good understanding of logistics management software (SAP, other)</li><li>Very good negotiation &amp; time management skills</li><li>Excellent command of English</li><li>Exceptional verbal and written communication skills.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

TRANSPORTATION SPECIALIST (3579)

The Transportation Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities<ul><li>Arrange shipment of goods by identifying most suitable transport carrier.</li><li>Cooperate with all Supply Chain &amp; Logistics departments of all Viohalco Companies</li><li>Sets up and executes multimodal logistics projects for bulk shipments (cable drums, pipes, oversized cargo)</li><li>Keeping transportation operations within budget without compromising efficiency.</li><li>Execute RFQ/e auctions regarding land, sea, rail</li><li>Ensure that transportation operations comply with laws, transport regulations, safety, environmental/risk management legislation &amp; Corporate Policies.</li><li>Maintain department files, reports, and key performance indicators (KPI’s) around carrier and transportation costs.</li><li>Identify and evaluate new suppliers to meet cost, quality, and service requirements.</li><li>Operate and support logistics systems, including ANITA, web applications, SAP ERP, and SAP TMS.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 3 years of relevant professional experience.</li><li>Good knowledge of International Logistics market</li><li>Sound knowledge of supply chain for metal products</li><li>Excellent knowledge of the Transport Industry</li><li>IT literate</li><li>Good understanding of logistics management software (SAP, other)</li><li>Very good negotiation &amp; time management skills</li><li>Excellent command of English</li><li>Exceptional verbal and written communication skills.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

Risk Management &amp; Assessment:&nbsp;Support the development, execution, and monitoring of risk management frameworks and internal audits to identify, assess, and mitigate legal, regulatory, and operational risks across the organization.Third-Party Risk Oversight:&nbsp;Oversee the onboarding and monitoring of third parties, conducting risk-based due diligence, screenings, and documentation reviews to ensure compliance with internal policies and external regulations.Cross-Functional Collaboration:&nbsp;Collaborate with Procurement, Finance, and ESG teams to evaluate third-party risks and promote a culture of integrity and compliance throughout the organization.Investigations &amp; Reporting:&nbsp;Lead internal investigations into potential non-compliance or misconduct, and prepare reports for senior management and regulatory bodies as needed.Policy Development &amp; Training:&nbsp;Develop and update compliance policies and processes in line with regulatory changes, and deliver training programs to ensure organization-wide understanding and implementation.Compliance Monitoring &amp; Culture:&nbsp;Ensure consistent application of compliance procedures across business units, and support efforts to embed a strong culture of compliance and continuous improvement.What will you bring?Educational Background: Bachelor’s degree in Greek law.Professional Experience:&nbsp;At least 3 years of experience in a compliance-related role, ideally in underwriting, AML, or anti-corruption.Regulatory &amp; Standards Knowledge:&nbsp;Strong understanding of relevant laws, regulations, and industry standards; familiarity with anti-corruption frameworks (e.g., ISO 37001) is a plus.Certifications:&nbsp;Professional certifications such as ICA, ACAMS, CCEP, or equivalent are highly valued.Skills &amp; Competencies:&nbsp;Excellent analytical, problem-solving, and organizational skills, with strong attention to detail.Communication &amp; Collaboration:&nbsp;Proficiency in English, with strong interpersonal and cross-functional collaboration skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Compliance Specialist

We are seeking a skilled and customer-focused IT Helpdesk Specialist to provide technical support and assistance to end-users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, resolving network problems, and ensuring smooth IT operations. This role requires strong communication skills, technical expertise, and a proactive attitude toward problem-solving.&nbsp;Responsibilities<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely and professional manner.</li><li>Install, configure, and maintain computer systems, applications, and peripheral devices.</li><li>Manage user accounts, permissions, and access rights in Active Directory and other systems.</li><li>Document technical issues and solutions in the helpdesk system for future reference.</li><li>Escalate complex issues to higher-level support or specialized teams when necessary.</li><li>Assist with onboarding and offboarding processes, including device setup and account provisioning.</li><li>Maintain inventory of IT equipment and ensure proper asset tracking.</li><li>Provide support for remote users and troubleshoot VPN and connectivity issues.</li><li>Stay updated with the latest IT trends, tools, and best practices.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Proven experience as a Helpdesk Specialist, IT Support Technician, or similar role.</li><li>Strong knowledge of Windows operating system.</li><li>Familiarity with Microsoft 365, Active Directory, and basic networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Customer-oriented mindset with a focus on delivering high-quality support.</li><li>Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft Certified) are a plus.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

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