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We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

SEGREGATION OF DUTIES ENGINEER (3622)

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

As a Warehouse Operations Coordinator, you will report directly to the Head of the Logistics Center and will be instrumental in the day-to-day management and continuous improvement of warehouse operations. Your key responsibilities will include:🔸 Coordinating and overseeing daily warehouse activities to ensure smooth, accurate, and timely execution of processes 🔸 Monitoring operational performance through logistics KPIs and identifying areas for improvement 🔸 Planning and managing the distribution of goods, including coordination with transport partners 🔸 Ensuring full compliance with Quality, Environmental, and Health &amp; Safety regulations and company standards 🔸 Managing the maintenance and functionality of warehouse equipment and cooperating closely with Facility Management&nbsp;🔹 Your ProfileWe are looking for an enthusiastic and reliable professional who brings:✔️ A university degree in Logistics, Supply Chain Management, or a related field ✔️ 2–4 years of hands-on experience in warehouse or logistics operations, ideally within a 3PL environment ✔️ Proficiency in logistics systems and excellent command of MS Office tools ✔️ Fluency in Greek and English (knowledge of German is considered a strong asset) ✔️ Strong interpersonal, organizational, and negotiation skills ✔️ A proactive, analytical, and solution-driven mindset, combined with the ability to work effectively in a team-oriented environment&nbsp;💼 What We OfferAt Star Automotive Hellas SA, we recognize that our people are the key to our success. We offer a comprehensive and competitive benefits package designed to support your well-being and career development:💰 Competitive remuneration package 🩺 Group Life &amp; Medical plan 🏦 Voluntary Pension plan 🧠 Employee Assistance Program (EAP) 🛍️ Employee discounts on products &amp; services 📚 Continuous learning &amp; development opportunities&nbsp;💡 At Star Automotive Hellas SA, we offer more than just a job — we offer a workplace where your contribution truly matters.&nbsp;🚀 Ready to take the next step in your logistics career? Join us and help shape the future of mobility, from behind the scenes.

Warehouse Operations Coordinator

Intellectica is recruiting an experienced Corporate Development Director on behalf of its client, a global leader in professional certification and assessment services operating in over 200 countries. The organization is recognized for its rapid international expansion and strategic acquisitions that have strengthened its market position across technology-enabled learning and credentialing. Based in Athens, Greece, and reporting directly to the Chief Corporate Development Officer, the Corporate Development Director will play a central role in spearheading strategic initiatives focused on mergers and acquisitions, partnerships, and corporate investments. Operating at the intersection of strategy, finance, and execution, the successful candidate will lead complex transactions and ensure seamless integration.Key activities and responsibilities of this role include:Strategic Planning &amp; Origination<ul><li>Define and refine the corporate development strategy in alignment with the company’s growth objectives</li><li>Develop comprehensive business plans to support strategic initiatives and investment decisions</li><li>Identify and prioritize acquisition targets, strategic partnerships, and investment opportunities across global markets</li><li>Build and maintain a robust pipeline of opportunities through market intelligence, networking, and proactive outreach</li></ul>Transaction Execution<ul><li>Lead end-to-end M&amp;A processes, including valuation, due diligence, negotiation, and structuring</li><li>Develop comprehensive financial models and scenario analyses to support investment decisions</li><li>Prepare Board-level presentations and investment cases that articulate strategic rationale and expected synergies</li></ul>Investor Relations<ul><li>Lead the Investor Relations function, ensuring effective communication with investors, analysts, and stakeholders</li><li>Develop and implement IR strategies that enhance transparency, credibility, and the company’s attractiveness in capital markets</li><li>Prepare reports, presentations, and updates for investors; actively participate in roadshows, conferences, and investor meetings</li></ul>Market &amp; Competitive Analysis<ul><li>Monitor industry trends, competitor activity, and emerging technologies to inform strategic decisions</li><li>Provide insights on market dynamics and regulatory developments impacting corporate development initiatives</li></ul>Leadership &amp; Stakeholder Management<ul><li>Lead and mentor a team of two direct reports (Associates), fostering a high-performance culture</li><li>Collaborate cross-functionally with product, finance, legal, HR, and operations to deliver seamless integration</li><li>Manage relationships with external advisors, investment banks, and key stakeholders throughout the transaction lifecycle</li><li>Act as a trusted advisor to senior leadership on strategic investment decisions</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Economics, Business, or related field; MSc, MBA, or CFA/IRC designation is highly preferred</li><li>Minimum of 8 years’ experience in corporate development, corporate finance, investment banking, or private equity, with a strong focus on M&amp;A</li><li>Industry-related background (e.g., education, technology-enabled services) is considered an asset</li><li>Excellent financial modeling and presentation development skills with a high degree of accuracy</li><li>Demonstrated track record of leading cross-border and international transactions from origination to integration</li><li>Deep understanding of capital markets, corporate finance principles, and regulatory frameworks</li><li>Proficient in Microsoft Office Suite, especially Excel and PowerPoint</li><li>Fluency in English and Greek (written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Clear communicator with stakeholder management skills</li><li>Entrepreneurial mindset with commercial focus</li><li>Strong prioritization and project ownership</li><li>Sharp analytical thinking and investment judgment</li><li>Strategic perspective with attention to execution</li><li>Thrives in high-performance, evolving environments</li></ul>&nbsp;

Corporate Development Director int-0434

As a Junior Treasurer &amp; Analyst, you’ll be part of the financial heartbeat that keeps the Zeus Hotels &amp; Resorts group growing with confidence and clarity. You’ll support our Finance team in safeguarding cash flows, analysing data, and ensuring that every financial move aligns with the rhythm of our expanding hotel group.Working side-by-side with our Finance Team, you’ll learn the craft behind treasury management, analysis, and financial storytelling. Your role will blend structure with curiosity as you help us turn numbers into meaningful direction.Life Inside the Hotel GroupBehind every hotel, renovation, or new idea, there’s a financial journey. Some days are calm and precise — budgets align, payments run on time, and forecasts tell a clear story. Other days are more vibrant — new requests, shifting priorities, and collaboration with colleagues across hotels and departments.In this team, you’ll help keep everything moving with balance, clarity, and a touch of analytical creativity.What you’ll do<ul><li>Manage and organize payments for all companies within the Group</li><li>Coordinate with hotel accounting teams to review open balances and scheduled payments</li><li>Collaborate with multiple departments to ensure a smooth flow of approvals and transactions</li><li>Monitor cash flow and assist with bank reconciliations</li><li>Support intercompany transactions and wire transfers</li><li>Contribute to the preparation of financial reports</li><li>Prepare cash flow budgets and forecasts by reviewing operational and non-operational needs</li><li>Analyze financial and operational data to provide insights to management</li><li>Assist in developing analytical reports for decision-making</li><li>Work closely with the Finance Team to streamline treasury and financial processes</li></ul>Your Uniqueness is WelcomeWe believe the best analysts aren’t defined only by formulas and spreadsheets — but by curiosity, rhythm, and the ability to bring clarity to complex details. If you love organizing, understanding, and connecting the dots, you’ll feel right at home with us.We’re looking for someone who:<ul><li>Holds a degree in Finance, Accounting, Economics, Mathematics, or a related field</li><li>Has experience in hospitality (a plus but not required)</li><li>Is organized, analytical, and eager to learn</li><li>Is proficient in MS Excel and familiar with accounting software</li><li>Has knowledge of BI tools or hospitality programs (a bonus)</li><li>Has a good command of English</li><li>Pays attention to detail and feels comfortable working with deadlines</li></ul>

Junior Treasurer & Analyst

We are looking for an experienced DevOps Engineer to support our product expansion both locally and internationally.About the Role: We are seeking a skilled DevOps Engineer to join our team and help manage our infrastructure, automation, and deployment pipelines.The main responsibilities of the role will include managing continuous integration and development pipelines, setting up and maintaining virtual infrastructure, automating processes, ensuring redundancy and scalability, monitoring production infrastructure, and implementing backup and disaster recovery processes.Key ResponsibilitiesCI/CD Pipeline Management<ul><li>Oversee continuous integration and deployment (CI/CD) processes using GitLab.</li></ul>Infrastructure Management<ul><li>Design, configure, and manage virtualized infrastructure using platforms such as Proxmox, while leveraging configuration management and Infrastructure as Code tools like Ansible and Terraform.</li><li>Containerization and orchestration technologies, including Docker and Kubernetes.</li></ul>Networking and Security<ul><li>Configure and maintain domains, tunnels, proxies, VPNs and Zero Trust Network configurations.</li></ul>Monitoring and Recovery<ul><li>Monitor production infrastructure with health checks, service supervisors, and metrics and log monitoring, supported by well-configured alerting and backup and disaster recovery procedures.</li></ul>Requirements Educational requirementsCandidates must have a Bachelor’s degree in Information and Communication Technologies, Computer Science, Electrical &amp; Computer Engineering or an equivalent field.Essential technical skills<ul><li>Strong foundation n Linux administration, scripting and command-line usage in server environments.</li><li>Hands-on proficiency with at least one major cloud provider (such as AWS, Microsoft Azure, or Google Cloud Platform).</li><li>Familiarity with at least one scripting/programming language (Bash, Python or Go)</li><li>Experience with virtualization technologies and hypervisors, such as Proxmox or VMware, for managing and maintaining virtualized server environments</li></ul>Additional Skills<ul><li>Excellent verbal and written communication skills in English, with the ability to collaborate effectively across diverse teams.</li><li>Native or fluent proficiency in Greek, both written and spoken is mandatory.</li><li>Strong sense of initiative, accountability, and ownership of tasks and outcomes.</li><li>Excellent problem-solving skills, with strong attention to detail and the ability to handle complex technical challenges.</li><li>Good project management and organizational skills, with the ability to multitask and meet deadlines.</li><li>Familiarity with Agile methodologies and a DevOps culture is considered a plus.</li></ul>Benefits<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

DevOps Engineer

We are looking for a Product Specialist to join our Product team and act as a subject matter expert for our key product areas, including our Consent Platform. You will bridge the gap between business requirements, regulatory needs, and technical implementation, ensuring our products deliver value while remaining compliant.This role combines product expertise, stakeholder management, and hands-on execution to support product development, rollout, and ongoing optimization. What You’ll Be Doing<ul><li>Platform/Product Ownership: Manage and optimize initially our Consent Platform (e.g., cookies, SDKs, privacy preferences), ensuring compliance with global regulations (GDPR, CCPA, ePrivacy, etc.). Develop a deep understanding of other assigned product areas.</li><li>Stakeholder Management: Partner with cross-functional teams including Legal, Engineering, Marketing, and Data Privacy, PMO to align consent solutions with business objectives.</li><li>Requirement Gathering &amp; Documentation: Translate regulatory and business requirements into technical specifications and ensure seamless implementation. </li><li>Product Management Support: Contribute to product backlog management, user story creation, and sprint planning using tools such as Jira. </li><li>Continuous Improvement: Monitor platform performance, identify gaps, and propose enhancements to improve compliance, scalability, and user experience. </li><li>Product Management Support: Contribute to product backlog management, user story creation, and sprint planning using tools such as Jira. </li></ul>What You’ll Bring<ul><li>Solid understanding of data protection regulations (ie.GDPR, CCPA, ePrivacy) and technical concepts (cookies, SDKs, web/app frameworks).</li><li>Experience with product/project management tools (Jira, Confluence, Trello, etc.).</li><li>Strong stakeholder communication skills, with the ability to align technical and non-technical teams.</li><li>Analytical mindset with problem-solving capabilities. </li></ul>How We Support Your Growth🍽️ Lunch Is On Us: Monthly allowance for your favorite meals. 🏥 Health First: Private health &amp; life insurance for peace of mind. 💻 Set Up For Success: The right tools to stay connected and perform your best. 📚 Curiosity Never Retires: Access to Udemy for unlimited learning. 🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals. 🎯 Work With The Best: Collaborate with industry-leading clients. 🌈 Celebrate Diversity: Be part of a team that values every perspective. 💸Performance Pays Off: Annual discretionary bonus based on yearly contributions. 🌱 Social Responsibility: Give back through volunteering and sustainability.

Product Specialist

As an&nbsp;Experienced&nbsp;professional in&nbsp;Strategy &amp; Consulting in Banking Industry,&nbsp;you will use your excellent analytical skills and imagination to solve the business problems of our Banking clients, identify and unlock&nbsp;value for them through the innovative application of key trends and business and technology solutions.Responsibilities:<ul><li>Driving large transformation projects in Banking to help Banking clients change for the future</li><li>Engaging directly with Banking clients on their most challenging business issues – understanding, addressing and solving their priority operational problems</li><li>Working with a high performing team and helping our clients drive profitability and performance through aligning to the right long-term operating model</li><li>Leveraging Accenture’s international assets and expertise to bring new ideas to the clients</li><li>Working with the business/end users to gather and analyze business requirements and perform business analysis</li><li>Providing project management and change management support on large scale Banking transformation projects</li><li>Working in multi-disciplinary teams to shape, propose, communicate and implement various programs</li><li>People management/ coaching and Client Management</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc with distinction or honors from a Top University, preferably in business, computer science, technology, or engineering</li><li>Minimum 3 years of relevant experience in the Banking industry or consulting firms</li><li>Business acumen and understanding of the key Banking concepts to find the best way to help our Banking clients</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results on all organizational levels in Greek and English</li><li>Strong problem structuring and solving skills</li><li>Strong analytical and numerical skills</li><li>Demonstrable experience of managing teams of 3-5 people</li><li>Building and developing high-performing teams taking ownership of developing others</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance-based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Strategy & Consulting in Banking Industry – Experienced

Your role as a Technology Business Analysis Professional will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results. In this role, you will build relationships and exercise your communication skills to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life. During your tenure as a Technology Business Analysis Professional, you will demonstrate and develop your ability to:<ul><li>Engage with stakeholders to define requirements through workshops and meetings. Document business processes, user stories, and functional specifications;</li><li>Analyze business needs and translate them into clear, actionable specifications;</li><li>Design business solutions aligned with technical feasibility. Develop wireframes, prototype and acceptance criteria. Lead the design, development, and implementation of technology solutions, ensuring adherence to best practices;</li><li>Work cross - functionally with UX, Development and QA Teams. Communicate requirements clearly and ensure timely project delivery. Manage client expectations and foster strong client relationships;</li><li>Create and execute test plans, monitor defects, and coordinate User Acceptance Testing (UAT). Ensure system enhancements meet user needs and business goals;</li><li>Evaluate implemented solutions for efficiency. Identify opportunities for process optimization and guide ongoing system improvements;</li><li>Provide ongoing support and training to end - users on new systems and processes;</li></ul>#WinningRequirements&nbsp;To qualify for the role, you must have:<ul><li>A degree in Business Administration, Information Technology, Engineering, Mathematics, or a related field. A Master's degree in Business Administration or IT is a plus;</li><li>At least 3 years of experience in business analysis within Technology Projects preferably in Financial Services (Banking/Insurance), Energy, or Telecommunications;</li><li>Strong understanding of business process design, application, and systems (CRM, ERP, RPA, BPM);</li><li>Familiarity with Business Analysis methods and techniques (Design Thinking, UML, BPMN);</li><li>Experience with workflow, low - code tools, and bug tracking/test management tools is a plus;</li><li>Strong problem - solving, analytical, and organizational skills;</li><li>Experience in Project Management or Project Management Office (PMO) is an advantage. Familiarity with the Software Development Life Cycle (SDLC) and Agile methodologies is a plus;</li><li>Strong written and oral communication skills in Greek and English;</li><li>Ability to plan, prioritize, and manage tasks effectively to ensure timely project delivery;</li><li>Self - motivated, with a passion for continuous learning and development;</li><li>Fulfilled military obligations for male candidates, where applicable.</li></ul> #AboutTechnology &amp; TransformationFive core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Engineering, AI &amp; Data;</li><li>Enterprise Technology &amp; Performance;</li><li>Deloitte Digital;</li><li>Human Capital.</li></ul>We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology &amp; Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impactWe often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. WHY DELOITTEAt Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTE Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. 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Technology Business Analysis Professional - Deloitte Digital

&nbsp;Our People, Our Energy!&nbsp;<h2>Job Description</h2>The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that shape our journey towards the energy transition.&nbsp;Starting with the role:We are looking to hire a&nbsp;Corporate Development Specialist to join our Strategic Development &amp; New Ventures team.&nbsp;<h2>During your day you will:</h2><ul><li>Conduct industry and new markets research and analysis to identify, assess and propose potential business development targets</li><li>Assess market research and carry out financial analysis and risk assessments to evaluate business opportunities and their strategic fit to the organization</li><li>Support the coordination of new business establishment process and related activities e.g. Shareholders’ Agreement negotiation and drafting etc.</li><li>Participate in projects, Energy and non-Energy related, from a Commercial standpoint by working closely with External Advisors, SMEs, Project Managers &amp; other Experts</li><li>Contribute to projects related to corporate transformation &amp; improvement to enhance MOH’s efficiency and create synergies where possible</li><li>Create presentations and other strategic analysis material to facilitate Senior Management decision-making</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s Degree in Engineering, Economics, Business Administration</li><li>Master’s degree in Finance or MBA, preferably, non-compulsory</li><li>At least 3-5 years of professional experience, preferably in a Strategy/Finance/Commercial department of a Group of Companies or in a consulting firm undertaking Corporate Finance/Strategy/M&amp;A projects.&nbsp;Experience of the energy sector will be considered as an asset</li><li>Strong communication skills with the ability to influence senior colleagues</li><li>Detailed understanding of valuation methodologies. Ability to build &amp; review financial models (e.g. business plans, DCFs)</li><li>Strong ability in Excel, PowerPoint and Word</li></ul><h2>Key skills/attributes</h2>&nbsp;<ul><li>Business acumen and commercial way of thinking</li><li>Effective communication skills.</li><li>Presentation skills</li><li>Attention to detail</li><li>Strong analytical skills</li><li>Strategic thinking</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Corporate Development Specialist

We are seeking a highly skilled and experienced individual with a minimum of 3+ years of expertise in Data Factory, SQL, and Power BI. If you are a highly motivated BI Developer looking for a new challenge, this is an excellent opportunity to join a dynamic team and contribute to our organization's data-driven success.Main Responsibilities•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and develop end-to-end data integration and transformation processes using Azure Data Factory•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and optimize SQL queries for data extraction, manipulation, and analysis from various relational databases•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop interactive dashboards, report, and visualizations using Power BI to provide actionable insights to stakeholders•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure data accuracy, integrity, and security throughout the entire BI development lifecycle•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously monitor and optimize BI solutions for performance and scalabilityRequirements•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 3+ years of professional experience as a BI Developer, with a focus on Data Factory, SQL, and Power BI•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Information Systems, or a related field•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong proficiency in Azure Data Factory for data integration and orchestration•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expertise in writing complex SQL queries, optimizing database performance, and working with various RDBMS•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience in designing and developing interactive dashboards and reports using Power BI•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with data modeling, ETL processes, and database administration•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent problem-solving skills and the ability to work independently or as part of a team•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective communication and presentation abilities to convey complex concepts to non-technical stakeholdersThe Company offers&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package &amp; extra benefits•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid working model (on site &amp; remotely)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dynamic, prestigious and highly&nbsp; distinguished working environment (Best workplace award in Greece for 9 years)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supportive management•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Among top industries in international market trends•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multiple learning &amp; career opportunities

Senior BI Developer

HELLENIC CABLES S.A.&nbsp;is seeking a&nbsp;Quality Health, Safety, Environment &amp; Risk (QHSER) Engineer&nbsp;to to join our dynamic, and rapidly growing team. A highly motivated Engineer with a well-rounded skillset, willing to play a key role in our multinational Projects by contributing to our Quality, Health, Safety, and Environmental (QHSE) and Risk Management strategies.Responsibilities:&nbsp;<ul><li>Development of Project QHSE-R documentation in line with Project Standards</li><li>Plan, organize and chair HSE Risk Assessment (HIRA) &amp; Project Risk (Quality, Schedule, Cost) workshops</li><li>Plan, coordinate and conduct of QHSE audits and Project Lessons Learned (LL) workshops</li><li>Conduct Investigation and Root Cause Analysis (RCA) for Quality and HSE Incidents</li><li>Develop, monitor, and analyse Project QHSE KPIs</li><li>Appointed Health &amp; Safety Engineer (via SEPENET) &amp; HS Coordinator to Greek projects</li></ul>Qualifications:&nbsp;<ul><li>Holder of a University/Technical Institute diploma/degree in Electrical/Mechanical/Civil Engineering</li><li>Preferred, but not limited to, candidates of more than 2 years of work experience</li><li>Ability and willingness to learn new skills</li><li>Comfortable to work in multinational project teams</li><li>Demonstrates team-oriented spirit</li><li>Able to travel (80% Office – 20% Site)</li></ul>Note: Junior-level candidates shall have a supporting role to a Senior Project QHSE EngineerThe Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

QUALITY HEALTH, SAFETY, ENVIRONMENT & RISK ENGINEER (2324)

HELLENIC CABLES S.A.&nbsp;is seeking a Quality Health, Safety, Environment &amp; Risk (QHSER) Engineer to to join our dynamic, and rapidly growing team.A highly motivated Engineer with a well-rounded skillset, willing to play a key role in our multinational Projects by contributing to our Quality, Health, Safety, and Environmental (QHSE) and Risk Management strategies.Responsibilities:&nbsp;<ul><li>Development of Project QHSE-R documentation in line with Project Standards</li><li>Plan, organize and chair HSE Risk Assessment (HIRA) &amp; Project Risk (Quality, Schedule, Cost) workshops</li><li>Plan, coordinate and conduct of QHSE audits and Project Lessons Learned (LL) workshops</li><li>Conduct Investigation and Root Cause Analysis (RCA) for Quality and HSE Incidents</li><li>Develop, monitor, and analyse Project QHSE KPIs</li><li>Appointed Health &amp; Safety Engineer (via SEPENET) &amp; HS Coordinator to Greek projects</li></ul>Qualifications:&nbsp;<ul><li>Holder of a University/Technical Institute diploma/degree in Electrical/Mechanical/Civil Engineering</li><li>Preferred, but not limited to, candidates of more than 2 years of work experience</li><li>Ability and willingness to learn new skills</li><li>Comfortable to work in multinational project teams</li><li>Demonstrates team-oriented spirit</li><li>Able to travel (80% Office – 20% Site)</li></ul>Note: Junior-level candidates shall have a supporting role to a Senior Project QHSE EngineerThe Company Offers:&nbsp;<ul><li>Α unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health lnsurance Plan</li><li>Additional Bonus, based on results</li></ul>

As a Cyber Risk and Compliance TPRM (Third Party Risk Management) Specialist will be placed in the Cybersecurity and Information Security Business Area and you will be responsible for&nbsp; assisting the oversight and evaluation of risks associated with third-party vendors or service providers. You will work closely with Senior team members of the Cyber Risk and Compliance Domain, ensuring that external relationships adhere to regulatory requirements and organizational standards for risk, compliance, security, and resilience. &nbsp;What you will be doing • &nbsp; &nbsp;Assist in the delivery of Cyber Risk and Compliance Services (Policy and Controls, Risk Management, Compliance, Reputation Management, Training and Awareness etc). • &nbsp; &nbsp;Assist in the 3rd party Cyber Security Risk Management Service, including: -risk assessments for new and existing 3rd party vendors, evaluating their security posture and potential impact on the Bank. -collect, review, and analyze vendor’s documentation (certifications, reports, vulnerability assessments, penetration tests etc). -identify, track, and escalate potential risk issues for remediation to ensure proper mitigation strategies are in place. -support the onboarding process for new vendors, ensuring due diligence and compliance with Bank standards, policies and risk appetite. -collaborate with vendors to ensure they understand and meet the Bank’s risk management expectations. -monitoring processes for 3rd party vendors, evaluating performance and risk exposure. -reporting on vendor risk profiles and status, providing regular updates to management. compliance with relevant regulatory requirements and industry standards, such as ISO 27001, GDPR, DORA and PCI-DSS. -periodic audits, reviews and validation of the 3rd party vendors’ security controls to ensure their compliance with security policies, standards and regulatory requirements. -guidance and support to business areas on third-party risk management best practices. • &nbsp; &nbsp;Stay up-to-date with the latest cybersecurity threats, vulnerabilities, risks, regulatory changes that may affect Cyber Risk and Compliance Domain services. • &nbsp; &nbsp;Collaborate with internal Business Areas and teams, including IT, DPO, Legal, Procurement, and Compliance, to coordinate third-party risk assessments and controls.&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;A Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, Risk Management or in related field • &nbsp; &nbsp;Familiarity with risk management frameworks, vendor assessments and regulatory requirements and frameworks (e.g., NIST, ISO 27001, DORA). • &nbsp; &nbsp;Basic understanding of risk management and assessment tools, experience with GRC (Governance, Risk and Compliance) software will be considered a plus • &nbsp; &nbsp;Manage concurrent activities with tight deadlines • &nbsp; &nbsp;Ability to learn and operate a variety to technology tools and platform • &nbsp; &nbsp;Knowledge of Cyber Risk Management and Cybersecurity Governance • &nbsp; &nbsp;Knowledge of Cloud security and 3rd party cloud service providers will be considered as a plus. &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Cyber Risk and Compliance Specialist

As a Senior .NET Developer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Design &amp; Development of cloud native solutions with modern, domain and event driven methodologies</li><li>Design &amp; Development of Restful Web APIs with Microservice-based Architecture</li><li>Design &amp; Development of scalable low latency distributed applications&nbsp;</li><li>Assisting in analysis and design of standard development life-cycle process (CI/CD, Test Automation, Code Quality and Performance Test)</li><li>Supporting the technical design process by participating in the analysis of technical and business application requirements</li><li>Assisting in implementing analysis that will identify requirements related to people, processes and technology&nbsp;and participating in execution and documentation of tests</li><li>·You will contribute to our interdisciplinary team in an international environment, in close cooperation with product owners, project managers, testers and architects.</li><li>Team leading skills are a plus</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's degree in Computer Science, Information Systems or other relevant degree</li><li>At least 5 years of similar experience</li><li>Very good programming skills: C# .NET, .NET Core, SQL, LINQ</li><li>Knowledge and experience on DevOps Tools: GIT, Azure DevOps etc.</li><li>Knowledge in test automation, continues CI/CD and code review (Nice to have)</li><li>Advanced understanding of RESTful API design concepts and the JSON format</li><li>Understanding of agile methodology principles</li><li>Ability to work creatively and analytically in a problem-solving environment</li><li>Solid troubleshooting skills</li><li>Team player</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Senior Software Engineer in .Net (Athens)

As the Sales Business Expert, you will lead the design, execution, and optimization of sales campaigns towards new prospects and existing customers, driving growth and innovation across Tied Agents network. You will coordinate high-performing sales teams, act as an Agile team member for digital initiatives and leverage digital marketing strategies to maximize campaign impact. Furthermore, you will be accountable to materialize the company’s sales strategy through digital transformation initiatives and performance improvement projects, ensuring the proper synchronization of people, procedures and systems to ensure the implementation of strategic objectives, under the defined timeline. &nbsp; As of your role, you will be working closely with Sales Management and be appointed as the call-to-action person for the execution and monitoring of the strategic plans’ accomplishment, aiming on continuous improvement of the assessed business areas. &nbsp;Key Responsibilities: •&nbsp;&nbsp; &nbsp;Manage, mentor, and motivate Tied Agent sales teams, with close collaboration of Sales Executives, on ensuring the achievement of campaign targets and push for continuous improvement •&nbsp;&nbsp; &nbsp;Design, develop, and execute lead generation and portfolio campaigns in line with business strategy&nbsp; •&nbsp;&nbsp; &nbsp;Provide training, daily communication, and ongoing support to Agents and corporate business teams by sharing best practices, insights and lessons learned •&nbsp;&nbsp; &nbsp;Oversee campaign setup, lead assignment, and progress tracking using Salesforce and other digital tools •&nbsp;&nbsp; &nbsp;Ensure campaigns are delivered on time, within scope, and within budget •&nbsp;&nbsp; &nbsp;Develop and optimize digital sales channels and marketing campaigns targeting prospects in key markets •&nbsp;&nbsp; &nbsp;Collaborate with the Marketing Department and external agencies for campaign analysis, fostering continuous improvement by leverage digital marketing platforms, analytics, and UX best practices to enhance customer engagement and conversion rates •&nbsp;&nbsp; &nbsp;Monitor and analyze campaign KPIs and KRIs, providing weekly and executive-level reporting •&nbsp;&nbsp; &nbsp;Assess campaign effectiveness, recommend improvements, and ensure budget efficiency •&nbsp;&nbsp; &nbsp;Act as the main point of contact for campaign-related topics and digital distribution assets for the provision of &nbsp; support and issue resolution Qualifications: •&nbsp;&nbsp; &nbsp;University degree in Business, Marketing, or related field •&nbsp;&nbsp; &nbsp;Proven track record in sales teams and leading successful sales campaigns&nbsp; •&nbsp;&nbsp; &nbsp;Excellent communication, presentation, and influencing abilities •&nbsp;&nbsp; &nbsp;Strong business acumen, negotiation, and stakeholder management skills •&nbsp;&nbsp; &nbsp;Expertise in digital marketing, campaign optimization, analytics and digital sales ecosystems •&nbsp;&nbsp; &nbsp;Solid business background and experience working in CRM platforms – preferably into Salesforce&nbsp; •&nbsp;&nbsp; &nbsp;Familiarity with sales processes (back-office operations, performance &amp; quality reporting etc.) •&nbsp;&nbsp; &nbsp;Experience on performance management, having strong analytical skills set&nbsp; Personal Profile: •&nbsp;&nbsp; &nbsp;Visionary with a strategic mindset and hands-on approach •&nbsp;&nbsp; &nbsp;Result oriented, hands-on individual who also can look beyond the tasks at hand with solid track record •&nbsp;&nbsp; &nbsp;Exceptional analytical, problem-solving, and decision-making skills •&nbsp;&nbsp; &nbsp;Ability to inspire and motivate teams, driving high performance and engagement •&nbsp;&nbsp; &nbsp;Competence in prioritizing a varied workload and differing stakeholder priorities •&nbsp;&nbsp; &nbsp;Resilient, adaptable, and committed to continuous learning •&nbsp;&nbsp; &nbsp;Business Acumen and good Interpersonal skills What we offer: •&nbsp;&nbsp; &nbsp;Extensive training opportunities - on-demand and on-site options •&nbsp;&nbsp; &nbsp;Partnership with multiple educational institutions across Greece for advanced education, with tuition support •&nbsp;&nbsp; &nbsp;Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need •&nbsp;&nbsp; &nbsp;Pension Scheme to secure your financial future •&nbsp;&nbsp; &nbsp;Well-being and work-life balance •&nbsp;&nbsp; &nbsp;One-time budget for home-office equipment to make your work-from-home comfortable •&nbsp;&nbsp; &nbsp;Recognition and rewards for excellence •&nbsp;&nbsp; &nbsp;Monthly meal allowance •&nbsp;&nbsp; &nbsp;Recently renovated offices, central location, with easy access

Sales Business Expert

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

As a Senior Software Engineer, you’ll join one of our technology teams working on either core banking and internal tools projects, enhancing and integrating systems such as Temenos, Finacle, or Flexcube or Low-code development projects using platforms like Appian, helping clients transform and automate business processes.We’re looking for experienced software engineers who want to take the next step in their career, expanding their skills into modern low-code platforms, process automation, and core financial systems while working in one of the best technology environments out there.Responsibilities<ul><li>Design, develop, test, and deploy high-quality applications and system components.</li><li>Build and integrate APIs, data flows, and workflows to support business automation and process efficiency.</li><li>Work closely with business analysts and product owners to translate requirements into technical solutions.</li><li>Contribute to system enhancements, upgrades, and performance optimization.</li><li>Collaborate with cross-functional teams to ensure alignment with business and technical standards.</li><li>Continuously learn and upskill in new technologies such as Appian or core banking platforms to stay ahead of market trends.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Systems, or similar field.</li><li>More than 3 years of experience in either Java, C/C++, C#, Python, etc.</li><li>Experience with API development (REST, SOAP, or gRPC) and system integrations.</li><li>Interest or experience in low-code platforms (Appian, Mendix, OutSystems) or core banking technologies (Temenos T24, Finacle, Flexcube).</li><li>Understanding of banking processes such as Customer onboarding, Deposits Management, Loan Processing, Credit Origination, Product &amp; Pricing is an advantage.</li><li>Excellent problem-solving skills and the ability to work in collaborative, agile teams.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Senior Software Engineer (Athens or Thessaloniki)

As a Team Lead/ Solution Architect you be responsible for defining and designing the end-to-end architecture of critical web applications, as well as creating the backbone architecture, including the creation of core reusable components and horizontal core features. You will lead and guide a team of developers that design, build, test and deploy new implementations and features, ensuring that the deliverables are secure, scalable, compliant and aligned with the client’s standards and architecture principles. You will also collaborate directly with engineering teams, project managers, business analysts, product owners and key stakeholders. The main assets we are looking for, are a strong technical skillset, a solutions-oriented and creative mindset, and a strong sense of ownership.Responsibilities:<ul><li>Translate complex business requirements into robust, scalable, and maintainable technical designs.</li><li>Design enterprise applications solutions and features, using the latest technologies, practices, and trends.</li><li>Develop the backbone of implementations and integrations, building reusable core components and features, using the necessary design patterns.</li><li>Lead the architecture application implementation in collaboration with the broader engineering team and the implementation of new initiatives, to support the architecture decision and vision.</li><li>Ensure coding standards and architecture guidelines are followed.</li><li>Actively participate in documentation creation and code reviews.</li><li>Advocate for improvements at the architecture level and the general product experience, quality, security, and performance.</li><li>Act as a mentor and technical reference for developers across Angular, .NET, and Java stacks.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>BSc in Information Technology, Computer Science, or related field.</li><li>6+ years of experience in full-stack development of large-scale applications</li><li>Deep hands-on experience in the following technologies: Angular, Typescript, HTML/CSS, .NET, Java.</li><li>Experience building reusable components and core features.</li><li>Experience working with RESTful APIs and microservices.</li><li>Experience working with Git.</li><li>Experience in authoring technical documentation and establishing coding standards.</li><li>Ability to understand business requirements and translate them into technical requirements.</li><li>Previous experience working with multiple engineering, cross-functional teams.</li><li>Experience in Apache Camel and Openshift will be considered a strong plus.</li><li>Experience working with Azure DevOps, CI/CD pipelines, and Microsoft Azure will be considered a plus.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.&nbsp;</li></ul>

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