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We are&nbsp;looking for an&nbsp;Payroll Software Support Consultant&nbsp;&nbsp;&nbsp;to join our high caliber team.Your contribution to the success of the team<ul><li>Provide consulting expertise for Payroll software</li><li>Provide guidance on business processes based upon sound understanding of key functions within HR including Payroll</li><li>Troubleshoot and resolve HR &amp; Payroll issues for both customers and partners and update ticket logging systems in a timely and accurate manner</li><li>Design, develop and deliver end user training</li><li>Maintain up to date documentation of implemented solutions</li><li>Keeping updated with changes in government regulations</li></ul>Your Qualifications &amp; Skills:<ul><li>Bachelor’s Degree in Business Administration, Finance, Accounting or relevant field</li><li>3+ of experience in Payroll positions, previous working experience in payroll software will be considered as a strong asset</li><li>Very good knowledge of payroll legislation and HR procedures</li><li>Good knowledge of payroll software products will be an asset</li><li>Excellent customer-oriented skills</li><li>Excellent communication, negotiation, and interpersonal skills</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Payroll Software Support Consultant

This is a great opportunity to join the fast-growing Audit practice in Athens (Audits of Industry entities). You will be part of a team where you will receive exposure to some of EY's most diverse and exciting clients and be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and our communities.&nbsp;Your key responsibilitiesAs an experienced Senior, you will work on various Audit engagements in different industry sectors (Industry entities) in which EY is acknowledged as a market leader. You will become a credible Auditor, influencing clients and engagement teams on resolutions that will impact entire sectors by:&nbsp;<ul><li>Leading day-to-day fieldwork and keeping engagement executives updated on Audit engagements</li><li>Effectively completing Audit processes with appropriate consideration of Audit risk issues and accounting technical matters</li><li>Embracing technology for a more efficient and effective Audit approach</li><li>Constantly developing your understanding of current market and industry trends and processes and sharing your knowledge to develop junior colleagues by providing on the job training on Audit skills and industry matters</li><li>Understanding our clients’ unique ambitions and needs and demonstrating a dedication to continually improve our services and broaden our business relationships where possible</li><li>Actively tracking developments on financial reporting frameworks (IFRS, and/or US GAAP) to demonstrate exceptional technical expertise to clients and engagement executives</li></ul>&nbsp;Skills and attributes for success<ul><li>Fostering an efficient, innovative and team-oriented working environment</li><li>Demonstrating positive attitude, professionalism, teamwork competences, project management skills</li><li>Illustrating critical thinking and ability to work in a multi-tasking and results-oriented working environment with keen attention to high quality and details</li><li>Using technology to continually enhance service delivery</li></ul>&nbsp;To qualify for the role, you must have<ul><li>Extensive working experience in audits of Industry entities with a proven track record of outstanding performance</li><li>Excellent academic background including a bachelor and/or master’s degree in Accounting, Finance, Economics, Business Administration or other relevant academic major</li><li>Professional accountancy qualification or working towards gaining one (ACCA, ACA, CPA, SOEL)</li><li>Substantial knowledge of Microsoft Office and Outlook applications</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Flexibility to travel in accordance with client and other job requirements both locally and internationally</li></ul>&nbsp;Ideally you will also have<ul><li>Experience with reporting requirements for EU listed companies</li><li>Experience with reporting requirements (SEC, SOX 404) for US listed companies</li><li>Prior working experience in one of the big audit firms</li></ul>&nbsp;What we look forWe are interested in highly motivated candidates with a creative vision and the confidence to make it happen; candidates who can integrate with and influence clients from a varying range of organizations, as part of a diverse and highly driven team. If you are looking to develop your career within a truly dynamic team, where you will make a measurable difference across some of the most prestigious businesses around, this role is for you.&nbsp;Working location: Athens (hybrid)&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;EY&nbsp;| Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.#LI-Hybrid #betterworkingworld&nbsp;

Experienced Senior Auditor

As a HCM &amp; Payroll Consultant, you will support clients in optimizing HR and Payroll systems, provide guidance on business processes, resolve issues efficiently, and deliver training to ensure effective software adoption.Your contribution to the success of the team<ul><li>Provided consulting expertise for HR &amp; Payroll software, helping teams and clients optimize system usage.</li><li>Advised on business processes based on a strong understanding of HR and Payroll functions.</li><li>Troubleshot and resolved HR &amp; Payroll issues for both customers and partners, ensuring accurate and timely updates in ticketing systems.</li><li>Designed, developed, and delivered end-user training sessions to enhance adoption and efficiency.</li></ul>Your Qualifications &amp; Skills<ul><li>University degree in Business Administration, Finance, HR, or a relevant field.</li><li>4–5 years of experience in HR and/or Payroll roles.</li><li>3+ years of experience in the Business Software sector.</li><li>Excellent knowledge of HR/Payroll software products.</li><li>Strong understanding of payroll legislation and procedures.</li><li>Outstanding customer-oriented skills with a proactive approach to problem-solving.</li><li>Team player with excellent communication, negotiation, and interpersonal abilities.</li><li>Strong Problem-Solving, Time Management, and Client Relationship Management skills.</li></ul>Nice to Have:<ul><li>Knowledge of SQL.</li><li>Advanced Project Management skills.</li><li>Business Analysis skills.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

HCM & Payroll Consultant

As a Junior Systems Monitoring Officer working within our team, you will be responsible for managing a variety of risks for the company, relating to our systems and the various products we offer to our clients and partners. Using in-house tools and reports, you will monitor and evaluate client behaviour, analyse and evaluate the products we offer, and take initiative to help improve on the current tools, reports and procedures used and followed by the department.<h2>The main responsibilities of the position include:</h2><ul><li>Monitor the system used by the department and analyse various reports</li><li>Conduct reviews and investigations of client activity</li><li>Monitor and ensure swift actions are being taken to manage a range of risks</li><li>Identify, examine, and report any suspicious activities related to the violation of the Terms and Conditions or the company</li><li>Work with other departments to perform daily duties and to achieve common goals</li><li>Stay up to date with market and economic developments</li></ul><h2>Main requirements:</h2><ul><li>BSc/MSc in Finance, Economics, Statistics, Mathematics, Engineering or any other relevant field (first or upper second-class honours)</li><li>Strong analytical skills</li><li>Excellent communication, interpersonal, and teamwork skills</li><li>Organised and methodological, with close attention to detail</li><li>Problem solving and critical thinking skills</li><li>Fluency in English</li><li>Excellent working knowledge of Microsoft Office</li><li>Ability to work on a well-structured, rotating shift schedule, including weekends</li></ul><h2>Benefit from:</h2><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Test your edge – Aptitude Assessment</li><li>Final Connection – Final Interview</li></ul>

Junior Systems Monitoring Officer

The leading shipping audit practice in Greece is looking for dynamic team players to grow its team. If you have aspiration to develop your skills in a challenging international environment, gain exposure in the leading industry in Greece, having worldwide market leaders as clients and become member of a team of people with extensive knowledge and experience in serving clients listed in US stock markets, this opportunity is for you.Quality is at the heart of what we do. Combining passionate people with leading technology, we work together to build trust in society. We put the team first and solve important problems by challenging the organizations we audit and being open to challenge ourselves. We take pride in our work and the profession, recognizing audit as a deep specialism.Our empowered hybrid way of working allows you to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and work on individual projects in a way that works for you and our clients.&nbsp;Your key responsibilitiesAn important part of your role is to establish, maintain and strengthen internal and external relationships. You’ll help create a positive learning and diverse culture and will coach and counsel junior team members to help them develop. In line with our commitment to quality, you'll also have a key role in ensuring exceptional client service, quality and delivery. At the same time as maintaining strong client relationships and delivering high quality outcomes, you will need to deliver projects to agreed time. The range of engagements with which our team is involved means that there is a flexible and dynamic team environment providing you with a wealth of opportunities for personal growth and development by working across audit and consulting domains.Skills and attributes for successTo be successful in the role, you will be building meaningful relationships and demonstrating curiosity that will allow you to have insightful conversations and provide visible challenge&nbsp;during each project. You will lead on the completion of areas of complex or judgmental audit work which includes the identification of issues, analysis of data, articulation of findings and the ability to draw informed conclusions. You will be&nbsp;putting your team first by coaching with purpose, being present with the team and openly communicating expectations. You will support your team’s technical and personal development and identifying where they may require further support and provide performance feedback at the end of each project.&nbsp;To qualify for the role you must have<ul><li>Prior working experience in Audit companies</li><li>Excellent academic background including a bachelor and/or master’s degree in Accounting, Finance, Economics, Business Administration or other appropriate academic major</li><li>Professional qualification in progress (JES, AMP, ACCA, ACA, SOEL, METKEL)</li><li>Passion to provide high quality services to our clients</li><li>Good interpersonal and supervisory skills and ability to motivate others</li><li>Ability to formulate reasonable judgements and conclusions in order to deliver informative and timely outputs</li><li>Strong organizational skills and ability to prioritize tasks for the team</li><li>Excellent oral and written communication skills both in Greek and English</li><li></li></ul>Ideally, you’ll also have<ul><li>Prior experience in Audit Shipping industry</li><li>Good knowledge of IFRS and/or US GAAP</li></ul>What we look forPassionate, dynamic people, ready to take responsibility and grow together with their teams to become the next leaders&nbsp;Working location: AthensWhat we offer you&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>

Audit Shipping Professional

Your role as a Senior Consultant within Business Tax service line will be a client facing role, focusing on the overall handling and support of client engagements through delivery of memorandums, reports, business proposals, performing tax and accounting technical work, research on legislation and relevant case law (as appropriate), as well as solving complex tax &amp; accounting matters and generally, getting in direct touch with clients ensuring service excellence. Exercising effective communication, leadership, delegation, team leading and relationship-building skills, as well as contributing to the priorities of the team and the business are among the characteristics that your future role at Deloitte shall encompass. In this role, you will strongly commit to personal learning and development and explore opportunities to make an impact that matters by delivering exceptional client services and act as a brand ambassador to help attract top talent. During your tenure as a Senior Consultant, you will demonstrate and develop your ability to: <ul><li>Participates in ad-hoc tax advisory projects, offering tailored solutions based on client needs;</li><li>Develop knowledge of current tax legislation across the Global Tax and Legal function and demonstrate subject matter specialty, by understanding how business functions operate and how sector trends impact a client’s business;</li><li>Collect, assimilate and analyze data using standard processes and tools to help surface and support solutions for solving problems in the Tax and Legal business;</li><li>Develop people through effectively delegating tasks and providing guidance, leading a team of professionals into delivering projects with high quality and efficiency;</li><li>Encourage the team to collaborate within and across businesses and borders, proactively help make connections;</li><li>Run and supervise client engagement teams, provide prompt and quality solutions to clients and assist the Partner and/or Director and/or Senior Manager in building long-term relationships with clients;</li><li>Produce high quality work products and collaborate with your colleagues to deliver a superior client experience;</li><li>Deliver key messages with clarity, confidence and poise to instill confidence in clients;</li><li>Apply technology knowledge (where possible) to address client business challenges or improve work efficiency and client service;</li><li>Apply a global and diverse perspective to problem solving.</li></ul> #WinningRequirements Potential candidates should fulfill the following criteria: <ul><li>A bachelor’s degree in either Accounting, Finance, Economics, Business or Public Administration from a well-acclaimed University in Greece or abroad;</li><li>At least 3 - 5 years of relevant work experience in Tax Advisory or Tax Accounting or Tax Compliance services;</li><li>An outstanding academic track record;</li><li>Excellent command of Greek and English language (both orally and in writing);</li><li>A professional approach, business acumen and strong communication skills;</li><li>Highly motivated and results-oriented approach, eager to face or explore new challenges;</li><li>Proven team leading skills and capabilities;</li><li>Computer literacy (Microsoft office – Word, Excel, PowerPoint).</li></ul> The following skills would be considered as assets, although they are not required: <ul><li>A master’s degree in accounting, Finance, Economics, Business or Public Administration or related disciplines would be considered as a strong asset;</li><li>Completion of the Long-Term TAX Seminar provided by AUEB or other providers;</li><li>Prior experience in handling client engagements, researching and effectively applying tax legislation applicable locally or in other foreign tax jurisdictions (international), drafting/preparing client reports or tax related proposals, as well as in effectively interpreting tax provisions and demonstrating tax technical knowledge/skills or accurately completing tax calculations;</li><li>Prior experience demonstrated through the capability of being easily accustomed to apply Firm policies and internal procedures;</li><li>Ability to work effectively within a team, delegating tasks to other team members or keeping more senior team members updated on the progress of your assigned tasks/work;</li><li>Prior experience in Tax Audits &amp; review processes (tax certificate, tax compliance matters);</li><li>Knowledge of Greek GAAP or IFRS (considered an asset).</li></ul> #AboutTax Managing taxes is a critical part of an effective business strategy and our Tax Business offers clients a broad range of fully integrated tax services by using the help of modern technology. Our tax professionals help diverse clients address their tax compliance obligations, analyze the tax effect of complex business decisions, and pursue performance objectives. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel globally. Our committed team of tax practitioners ensures that our clients are kept abreast of the latest developments which may affect their business. At Deloitte, we believe that the most defensible tax strategies are aligned with the company’s operations and integrated with the overall business plan. We grow business value through tax and provide domestic and global tax planning to help businesses meet tax and statutory responsibilities. Our core service lines are: <ul><li>Business tax;</li><li>International tax;</li><li>Transfer pricing;</li><li>Tax management consulting;</li><li>Mergers &amp; acquisitions – tax;</li><li>Research and development and government incentives;</li><li>Deloitte Private;</li><li>Indirect tax;</li><li>Global employer services;</li><li>Business Process Solutions.</li></ul>

Senior Consultant (Tax & Accounting Professional) – Business Tax

As an Insurance Senior Specialist, you will play a crucial role in risk assessment, contract evaluation, and insurance policy management. Working closely with internal teams and external stakeholders, you will ensure adequate insurance coverage, compliance, and risk mitigation for our national and international projects.Responsibilities:&nbsp;<ul><li>Collaborate with the Group's central insurance department to ensure adequate insurance coverage for all risks associated with Hellenic Cables' operations.</li><li>Conduct in-depth analysis of tender dossiers and various contracts, identifying liability and insurance risks, including screening and drafting relevant documentation.</li><li>Serve as the primary point of contact for client inquiries regarding insurance policies.</li><li>Provide expert guidance to internal teams on insurance matters, contract law, liability law, and risk management, ensuring compliance and optimal coverage.</li><li>Negotiate and coordinate with insurance brokers and insurers to address customer concerns and ensure seamless service delivery.</li><li>Oversee both group insurance policies and project-specific coverage, obtaining quotes and maintaining up-to-date policy records.</li><li>Manage and track client claims related to work and products, liaising with insurance companies, brokers, and clients.</li><li>Maintain and update insurance databases to ensure accurate tracking of risks, policies, and claims.</li></ul>Qualifications:&nbsp;<ul><li>A Master’s degree in Finance, Law, or Business. Additional qualifications in insurance law or a strong interest in the insurance sector are a plus.</li><li>5+ years of relevant experience in the insurance industry.</li><li>Prior experience in a construction company or an EPC (Engineering, Procurement &amp; Construction) firm is highly advantageous.</li><li>Strong analytical skills with the ability to interpret and process complex tender dossiers and contracts.</li><li>Excellent communication and interpersonal skills to collaborate effectively with clients, internal teams, and external stakeholders.</li><li>Highly organized with strong multitasking abilities and keen attention to detail.</li><li>A proactive mindset, taking ownership of tasks and adapting to dynamic challenges.</li><li>In-depth knowledge of insurance products, terminology, and processes.</li><li>Fluent in English, both written and spoken.</li><li>Proficient in MS Excel.</li><li>Ability to manage workload effectively and prioritize tasks efficiently.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

INSURANCE SENIOR SPECIALIST (3232)

HELLENIC CABLES S.A., member of CENERGY HOLDINGS&nbsp;is seeking a detail-oriented and proactive Insurance Senior Specialist to join our team at our headquarters in Athens, Greece.As an Insurance Senior Specialist, you will play a crucial role in risk assessment, contract evaluation, and insurance policy management. Working closely with internal teams and external stakeholders, you will ensure adequate insurance coverage, compliance, and risk mitigation for our national and international projects.Responsibilities:&nbsp;<ul><li>Collaborate with the Group's central insurance department to ensure adequate insurance coverage for all risks associated with Hellenic Cables' operations.</li><li>Conduct in-depth analysis of tender dossiers and various contracts, identifying liability and insurance risks, including screening and drafting relevant documentation.</li><li>Serve as the primary point of contact for client inquiries regarding insurance policies.</li><li>Provide expert guidance to internal teams on insurance matters, contract law, liability law, and risk management, ensuring compliance and optimal coverage.</li><li>Negotiate and coordinate with insurance brokers and insurers to address customer concerns and ensure seamless service delivery.</li><li>Oversee both group insurance policies and project-specific coverage, obtaining quotes and maintaining up-to-date policy records.</li><li>Manage and track client claims related to work and products, liaising with insurance companies, brokers, and clients.</li><li>Maintain and update insurance databases to ensure accurate tracking of risks, policies, and claims.</li></ul>Qualifications:&nbsp;<ul><li>A Master’s degree in Finance, Law, or Business. Additional qualifications in insurance law or a strong interest in the insurance sector are a plus.</li><li>5+ years of relevant experience in the insurance industry.</li><li>Prior experience in a construction company or an EPC (Engineering, Procurement &amp; Construction) firm is highly advantageous.</li><li>Strong analytical skills with the ability to interpret and process complex tender dossiers and contracts.</li><li>Excellent communication and interpersonal skills to collaborate effectively with clients, internal teams, and external stakeholders.</li><li>Highly organized with strong multitasking abilities and keen attention to detail.</li><li>A proactive mindset, taking ownership of tasks and adapting to dynamic challenges.</li><li>In-depth knowledge of insurance products, terminology, and processes.</li><li>Fluent in English, both written and spoken.</li><li>Proficient in MS Excel.</li><li>Ability to manage workload effectively and prioritize tasks efficiently.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

As a Regulatory Requirements Specialist, you will calculate and analyze capital requirements, capital adequacy, and leverage ratios at Alpha Bank and Group level, ensuring accuracy, compliance, and timely reporting to supervisory authorities.&nbsp;What you will be doing&nbsp;<ul><li>Understand the regulatory framework as defined in the Capital Requirements Regulation (EU) No 575/2013 (CRR) and involved in the calculation of Risk Weighted Assets (RWAs) under Pillar I framework</li><li>Stay updated on EBA/ECB guidelines and regulatory developments</li><li>Examine regulatory changes and developments (CRR, Basel IV, BCBS) related to capital management, monitoring and reporting</li><li>Collect data and information, ensuring respective consistency and completeness</li><li>Prepare Common Reporting (COREP) and other relevant comprehensive reporting as well as understand and develop reporting requirements in the context of the Credit and Counterparty Credit Risk, Securitisation Risk, Large Exposures and Leverage Ratio</li><li>Identification of potential process impovements and capabilities to increase consistency, transparency, and reliability of RWAs calculation, governance, and controls process</li><li>Execute a series of operational support tasks (e.g. communication with external and internal collaborators, setting up meetings, following up on deliverables)</li><li>Prepare and update reports, presentations, dashboards and other data with key insights to be presented to the competent Committees of the Bank, using analytical and visualization tools (e.g. SAS, Excel, QlikView)</li></ul>&nbsp;&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in in a quantitative field of study (e.g. Risk Management, Finance, Engineering, Mathematics or Business) or in any other related discipline (a Master Degree will be considered a plus)</li><li>A minimum of two years’ experience in regulatory compliance or prudential reporting in banking or or in a major consulting firm</li><li>Demonstrated experience in at least one or more of the following indicative regulatory reports will be considered an asset: FINREP, COREP and EBA Stress Tests</li><li>Familiarity with big data analysis supported by experience in data analysis and reporting (Microsoft SQL, SPSS) will be considered an asset</li><li>Strong analytical skills and attention to detail</li><li>Proficiency in MS Office and regulatory reporting tools</li><li>Excellent communication skills in Greek and English</li><li>Collaborative, organized, and proactive working style</li></ul>&nbsp;&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Regulatory Requirements Specialist

Intellectica is recruiting an experienced and highly organized&nbsp;Logistics Manager&nbsp;on behalf of a leading dairy and cheese products retailer and producer with over 60-years’ presence in the field. Based in Athens, Greece, and reporting to the company’s CEO the successful candidate will have previous experience in overseeing all aspects of the supply chain including procurement, warehousing, logistics and distribution, ideally in temperature-controlled environments. The primary purpose of the role is to ensure the smooth and efficient flow of products from production to delivery, while optimizing costs and maintaining high quality standards.Key activities and responsibilities of this role include:<ul><li>Developing and implementing strategic plans to optimize the supply chain processes, inventory management, and distribution network efficiency</li><li>Collaborating with internal teams, including production, sales, and finance, to forecast demand, plan production schedules, and ensure on-time delivery of products</li><li>Designing and optimizing logistics processes, including route planning, load scheduling, and delivery methods to improve efficiency and reduce costs</li><li>Preparing and managing the logistics budget, track expenses, and implementing cost-saving initiatives</li><li>Overseeing inventory control and ensuring accurate stock levels are maintained to minimize shortages and excess inventory</li><li>Managing and maintaining supplier relationships, negotiate contracts, and monitor supplier performance to ensure reliable and cost-effective procurement of raw materials and packaging</li><li>Monitoring key performance indicators (KPIs) and implementing continuous improvement initiatives to enhance operational efficiency and productivity</li><li>Developing and implementing standard operating procedures (SOPs) for the supply chain department to ensure consistent and compliant operations</li><li>Leading and mentoring a team of supply chain professionals, providing guidance and support to improve individual and team performance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree (AEI/TEI) in Business Administration, Logistics, Supply Chain Management or a related field</li><li>Proven experience of at least 7 years as a Logistics Manager, preferably in the dairy or food industry</li><li>Familiarity with regulatory requirements related to the food and beverage industry</li><li>Experience in managing temperature controlled environments is highly desirable</li><li>Strong Knowledge of supply chain management principles including procurement, inventory management and logistics</li><li>Knowledge of using supply chain management software and ERP systems</li><li>Knowledge of MS Office suite</li><li>Excellent knowledge of Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership skills with the ability to manage cross-functional teams</li><li>Strong organizational and analytical skills with the ability to manage multiple projects simultaneously</li><li>Excellent analytical and problem-solving skills, with the ability to make data-driven decisions</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate within defined objectives, budgets and timeframes</li></ul>

Treasury Manager int-0363

Intellectica is recruiting a detail-oriented&nbsp;Payroll Specialist&nbsp;on behalf of a leading business advisory firm with a presence in over 20 cities across Southeast Europe, the Middle East, and the Baltics, offering services in tax, payroll, accounting, and corporate advisory. Based in Athens, Greece, and reporting to the Payroll Supervisor and Head of Payroll, the successful candidate will be responsible for delivering accurate and timely payroll services to a portfolio of multinational clients, supporting day-to-day operations and client requests.Key activities and responsibilities of this role include:<ul><li>Processing monthly payroll for assigned clients, including salary calculations, deductions, social security contributions, income tax (ΦΜΥ), and ΑΠΔ submissions, ensuring compliance and accuracy</li><li>Entering employee data (new hires, terminations, salary changes, bonuses) into payroll systems</li><li>Reviewing and checking payroll results and reports before final submission</li><li>Supporting year-end payroll tasks and statutory filings</li><li>Providing clients with payroll forms and updates when needed</li><li>Answering client questions on payroll processes, local legislation, and best practices</li><li>Working closely with external platforms and partners (e.g., Epsilon Pylon &amp; Data)</li><li>Using local systems like ERGANI for employee declarations and other procedures</li><li>Maintaining accurate and up-to-date payroll records and documentation</li><li>Staying informed about changes in payroll rules and regulations to ensure ongoing compliance</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ degree in Accounting, Finance, or a related field from a University or Technological Educational Institute; HR qualifications are also welcome</li><li>At least 2 years of experience in payroll ideally in an outsourcing or client-facing environment</li><li>Hands-on experience with&nbsp;ERP systems&nbsp;such as EpsilonNet, or similar payroll platforms</li><li>Proficiency in ERGANI&nbsp;and strong knowledge of Greek labor laws</li><li>Experience with multinational clients is a strong plus</li><li>Proficient in MS Office Suite (especially Excel)</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Strong attention to detail, consistently maintaining high standards in documentation and error-checking</li><li>Ability to prioritize tasks and demonstrate good time management</li><li>High level of confidentiality and professionalism</li><li>Team player with a collaborative mindset</li><li>Adaptability and problem-solving abilities</li></ul>The company offers:<ul><li>A collaborative and inclusive work environment with colleagues from diverse backgrounds and nationalities</li><li>Opportunities for mobility and secondments across 21 offices in Southeast Europe, the Middle East, and the Baltics</li><li>Flexible work arrangements, including one remote workday per week</li><li>Early Fridays</li><li>An increasing number of annual leave days based on tenure with the company</li><li>A pet-friendly workplace</li><li>Professional development and growth opportunities through seminars, workshops, and events</li></ul>

Payroll Specialist int-0316

At EY, we’re all in to shape your future with confidence.&nbsp;&nbsp;We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​Being part of EY in Greece means being part of a team which has been announced as Top Employer for the third consecutive year, certified as a Great Place to Work for a second year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the first time!&nbsp;At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through&nbsp;coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture&nbsp;of globally connected teams.&nbsp;Join our continuously growing team, which employs over&nbsp;2.600 professionals in Greece, to experience great&nbsp;flexibility&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, and Thessaloniki&nbsp;and help to build a better working world.&nbsp;&nbsp;The opportunity&nbsp;Your business will only succeed if you build it on a strong foundation and grow it in a sustainable way. At EY, we believe that managing your tax obligations responsibly and proactively can make a critical difference. Our 50,000 talented tax professionals, in more than 150 countries, give you technical knowledge, business experience, consistency and an unwavering commitment to quality service — wherever you are and whatever tax services you need.&nbsp;EY’s more than 400 tax professionals in Greece provide you with deep technical knowledge, both globally and locally, combined with practical, commercial and industry experience. Our talented people, consistent methodologies and unwavering commitment to quality service help you build the strong compliance and reporting foundations and sustainable tax strategies that help your business succeed.&nbsp;&nbsp;Your key responsibilities<ul><li>Ensure that client requests are communicated to the senior-in-charge and addressed on a timely basis</li><li>Identify opportunities and come up with ideas to provide added value to the client</li><li>Secure and enhance client relationships at the appropriate level and present a positive impression of the firm</li><li>Use electronic working papers efficiently, including various software applications and sources of knowledge in an appropriate manner</li><li>Assist in preparing reports that will be delivered to clients and other parties Understand and follow workplace policies and procedures</li><li>Build strong internal relationships with members of the TAX team and other EY services</li><li>Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress</li></ul>&nbsp;Skills and attributes for success&nbsp;To qualify for the role you must have&nbsp;<ul><li>University Degree in Business Administration, Banking &amp; Finance, Accounting or Law</li><li>Advanced business writing and verbal communication skills both in Greek and English</li><li>Proficient skills in Microsoft Office</li><li>Excellent analytical and interpersonal abilities</li><li>Strong analytical, problem solving and critical thinking skills</li><li>Completed military obligations (where applicable)&nbsp;</li></ul>&nbsp;&nbsp;Ideally, you’ll also have<ul><li>Postgraduate studies in a related field</li></ul>&nbsp;&nbsp;What we look for&nbsp;What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li></li></ul><ul><li></li></ul><ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li></li></ul><ul><li></li></ul><ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.&nbsp;&nbsp;EY&nbsp; |&nbsp; Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.&nbsp;Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.&nbsp;EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;&nbsp;#LI-DNI&nbsp;

Careers in Tax - Join our network

Your role as a&nbsp;Senior Actuarial Consultant&nbsp;will focus on the participation and implementation of actuarial projects, including conducting data analysis, developing predictive models, and providing insights to enhance business decision-making. You will collaborate with cross-functional teams to deliver high-quality solutions that meet client needs, while also ensuring compliance with regulatory requirements. Additionally, you will be involved in preparing reports and presentations for stakeholders, contributing to the overall success of projects.We provide a robust consulting service with both traditional and non-traditional service offerings to assist insurers, reinsurers, captives, pension schemes, banks, and non-financial related entities. Our team regularly partners with actuaries globally on cross-border engagements as well as professionals in accounting and other specialist service lines. This enables us to provide a breadth of expertise and tackle problems not possible in most other actuarial consulting firms. We have a proven track record in developing robust and practical solutions to a variety of actuarial and risk challenges. During your tenure as a Senior Actuarial Consultant, you will demonstrate and develop the ability to:<ul><li>Participating in a broad range of insurance advisory-related projects covering every aspect of the insurance business, from product development and launch to reserving, pricing, and monitoring, capital optimization, actuarial modelling, risk management, M&amp;A due diligence and other actuarial consulting engagements for a range of local and international clients;</li><li>Participating in delivering complex projects related to Solvency II, IFRS 17, and actuarial modeling, ensuring high standards of quality;</li><li>Applying actuarial principles to develop business solutions that align with the client’s needs and strategic goals;</li><li>Frequently collaborating with stakeholders to ensure the highest standards of service delivery;</li><li>Working together with professionals from various divisions and external partners to provide comprehensive services that meet client needs;</li><li>Upholding the highest standards of business ethics;</li><li>Depending on the candidate's level of experience, the responsibilities for this role will include project planning and management, execution and review of fieldwork, overseeing project completion procedures, and preparing and delivering relevant presentations to clients;</li></ul> #WinningRequirements<ul><li>Bachelor's degree in Actuarial Science, Statistics, Mathematics or similar field with strong quantitative focus;</li><li>Master's degree in Actuarial Science, Statistics, Mathematics or similar field with strong quantitative focus will be an asset;</li><li>Progress in actuarial certification with the Hellenic Actuarial Society or another recognized body; if you are already a qualified actuary, it will be an asset;</li><li>At least 3 years of professional experience within the insurance industry;</li><li>Experience in the insurance sector, with expertise in Solvency II, IFRS 17, and actuarial modeling will be evaluated positively;</li><li>Technical background in actuarial techniques in pricing and reserving&nbsp;will be considered an asset;</li><li>Experience in using actuarial software (Prophet, ResQ, Emblem etc.) will be considered as an asset;</li><li>Experience in analyzing data, working with large datasets, developing descriptive, predictive, and prescriptive models, and visualizing data (using tools such as R, Python, SQL, PowerBI, etc.) will also be positively assessed;</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues at all levels;</li><li>Taking initiatives on the upside opportunity in a fast-paced and dynamic environment;</li><li>Excellent written and verbal communication skills in English &amp; Greek;</li><li>Military obligations fulfilled where applicable;</li><li></li></ul>

Senior Actuarial Consultant

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Coral Innovations S.A., member of the&nbsp;Motor Oil Group, is a company committed to enhancing the non-fuel product offering of its retail companies, by bringing into life innovative products and services.Our employees are our most valuable resource, essential to the achievement of our strategic goals, to the implementation of our growth business plans and in ensuring our long-term competitiveness.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently, we are searching to hire a Stocks Accountant who will manage and implement inventory accounting processes by ensuring accurate valuation and related reporting needs.<h2>During your day you will:</h2><ul><li>Oversee the complete lifecycle of inventory, from procurement to sale, ensuring accurate and up-to-date records of stock levels.</li><li>Perform stocks reconciliation per store and per plant&nbsp;</li></ul>and more specifically:<ol><li>control/ reconcile purchases, sales, gains and losses stocks, movements of own stocks in own and 3rd party depots</li><li>check/ correct negative stocks</li><li>reconcile stock movements against FI-GL</li><li>perform/ check the accuracy of Weighted Average Cost evaluation</li><li>provide full reconciliation of inventory volumes</li></ol><ul><li>Collaborate closely with Accounts payable to identify stock deliveries deviation against invoices received</li><li>Collaborate with internal and external audit teams to facilitate inventory audits, ensures adherence to accounting standards and regulatory requirements.</li><li>Identifiy and recommend process improvements to enhance the efficiency of stock accounting procedures and minimize errors.&nbsp;</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Accounting or Economics, Finance or Business Administration</li><li>At least 3 years of experience in Accounting, preferably in the retail or e-commerce sector</li><li>Master degree in a relevant field will be considered an asset</li><li>Sound knowledge of retail accounting</li><li>Knowledge of inventory control techniques and methodologies.</li><li>Awareness of supply chain management practices and their impact on inventory management.</li><li>Working knowledge of SAP functionalities and processes</li><li>Fluency in English (proficiency in writing, reading, speaking)</li><li>Strong working knowledge of Microsoft Office Suite (e.g. MS Excel, MS Word, MS PowerPoint)</li><li>Analytical thinking</li><li>Team player</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Stock Accountant

Are you ready to be a part of the digital reinvention of industry and revolutionize your career?In today’s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value.That’s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client’s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.Strategy and Consulting is one of four services that make up one Accenture –the others are Interactive, Technology and Operations.Capability Network&nbsp;is a Global&nbsp;Strategy &amp; Consulting&nbsp;practice, pulling together multinational and cross-cultural professionals based at key locations around the world. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity.RESPONSIBILITIES:<ul><li>Design and implement go-to-market strategies to enable commercial excellence.</li><li>Develop and optimize sales processes and operating models to improve revenue outcomes.</li><li>Create roadmaps for digital technology implementations, including CRM, CPQ (Configure-Price&amp;Quote), TPM (Trade Promotion Management), SPM (Sales performance management) platforms.</li><li>Develop pricing strategies, operating models, and processes aligned with organizational goals.</li><li>Conduct analytics-driven assessments and business case development for pricing and sales transformation.</li><li>Enable platform-based solutions such as CRM, CPQ (Configure-Price&amp;Quote), TPM (Trade Promotion Management), SPM (Sales performance management).</li><li>Collaborate with clients to design data-driven solutions for sales and pricing challenges.</li></ul>QualificationWHO WE ARE LOOKING FOR?<ul><li>Bachelor’s Degree in Economics, Engineering, Business, Finance, or a related field.</li><li>2+ years of experience in one or more areas: Sales Strategy, Pricing Strategy, Revenue Management, or Go-to-Market Strategy</li><li>1 year of Consulting experience, Consumer Goods, Industrials</li><li>Proven ability to work collaboratively in team-oriented environments with both clients and colleagues.</li><li>Analytical mindset to design innovative, data-driven solutions.</li><li>Language Skills: Fluency in English is required; proficiency in French and/or German is preferred.</li><li>Strong communication and presentation skills, including the ability to interact with senior leadership as a trusted advisor.</li><li>Hands-on experience with enabling technologies such as CRM, CPQ (Configure-Price&amp;Quote), TPM (Trade Promotion Management), SPM (Sales performance management) platforms.</li><li>Proven ability to manage a portfolio of work, including developing and driving opportunities in the sales and pricing domain</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Consultant Customer Sales & Service – Pricing Transformation

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

#DiscoveringDeloitte At Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;- committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way. Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society. We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. #ChooseDeloitteif:<ul><li>You want to work with&nbsp;inspiring, enthusiastic, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills</li><li>You get excitement in&nbsp;handling clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others</li></ul> #AboutAuditOur Audit practice delivers to clients audit assurance and advisory services of the highest quality. We cover a wide range of industries and markets, from financial services in multinational corporations to smaller, owner-managed businesses. As the commercial world grows ever more fiercely regulated, the role of corporate auditor is now spot-lit as never before. Our distinctive audit approach and investment in technology enables our Audit team to deliver seamless global accounting and auditing services. We are forward thinking, risk focused, and insights based. #YourOpportunityIt’s never too early to think about your future! For a head start on an amazing career, join us as an Intern.Deloitte offers different internship programs for dynamic and motivated students and graduates.These programs provide great opportunities for students and graduates to experience our firm and its culture while you will learn from experienced colleagues and meet clients representing a variety of industries and environments as we help you make a smooth transition from student to professional life. #AboutDeloitte Our ServicesDeloitte offers Global professional services that include&nbsp;Audit &amp; Assurance, Strategy Risk and Transactions Advisory, Tax &amp; Legal&nbsp;and&nbsp;Technology &amp; Transformation. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeWe are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. Our ValuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.

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