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In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance team.We are actively looking for German-speaking professionals to join our international collection team and support our entities across the Germanophone region.What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Assist in the collection of outstanding debts through effective communication via phone and email</li><li>Maintain accurate records of customer interactions and account statuses in our CRM system</li><li>Send Statement of Accounts and dunning letters</li><li>Collaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)</li><li>Identify and escalate complex account issues to appropriate team members</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Support the overall goals of the finance team and contribute to continuous improvement initiatives</li></ul> &nbsp;Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or Business is a plus</li><li>0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services roles</li><li>Fluency in English and German (additional languages are a plus)</li><li>Experience with ERPs (SAP experience is a plus)</li><li>Competent knowledge in Microsoft Office and/or Google Sheets</li><li>Ability to adapt to changing situations and willingness to learn</li><li>Strong time management and organizational skills</li><li>Excellent communication skills with a focus on customer relations</li><li>A proactive, solution-oriented approach to tasks</li></ul>

Collections Specialist (German Speaker) 11405

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

ELTREKKA, a member of the Autohellas Group, has been active since 1997 in the import and distribution of aftermarket automotive spare parts in Greece, representing some of the world’s largest manufacturers. With respect and priority given to the needs and requirements of its customers, Eltrekka has enriched its product range and expanded its activities in order to offer a comprehensive solution for vehicle repair and maintenance.Eltrekka is seeking an Internal Sales Executive, based at its headquarters in Kifisia.Main Responsibilities<ul><li>Customer service for wholesale clients</li><li>Order taking and identification of genuine spare part codes</li><li>Checking availability of customer orders</li><li>Entering orders into the company’s system</li><li>Monitoring the progress of spare parts orders from abroad</li></ul>Required Qualifications<ul><li>At least two (2) years of experience in a similar position</li><li>Knowledge of genuine automotive spare parts</li><li>Good command of MS Office (Excel, PowerPoint, Outlook)</li><li>Good knowledge of the English language</li><li>Strong communication skills</li></ul>The Company Offers<ul><li>A dynamic and modern working environment</li><li>Opportunities for professional development within a leading business group</li></ul>

Internal Sales Executive

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Geraka.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>

Sales Consultant - Γέρακα

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Athens.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>If you are a driven and results-oriented individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity!

Sales Consultant - Athens

Velmar, one of the largest retail companies in Greece and an official distributor and repairer of vehicles for 14 brands, is expanding its operations and is seeking a Car Sales Consultant in Marousi.Main Responsibilities of the Sales Consultant:<ul><li>Provide high-level customer service to the Company’s clients.</li><li>Explore and show genuine interest in the customer’s needs.</li><li>Understand and effectively communicate the competitive advantages of the brand and company represented.</li><li>Prepare and negotiate offers tailored to the customer’s needs.</li><li>Build long-term relationships of trust with customers.</li><li>Successfully manage corporate clients.</li><li>Participate in promotional activities (marketing events, trade shows).</li></ul>What We Need From You:<ul><li>University or Technical Institute degree (TEI/AEI)</li><li>At least 2 years of experience in automotive sales</li><li>Good computer skills</li><li>Good command of English</li><li>Goal-oriented mindset</li><li>Customer-centric approach</li><li>Strong communication and negotiation skills</li></ul>The Company Offers:<ul><li>Competitive compensation package</li><li>Dynamic and modern working environment</li><li>Career development opportunities within a leading business group</li></ul>If you are a driven and results-oriented individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity!

Sales Consultant - Marousi

As a Sales &amp; Reservations Associate, you will be part of the first guest’s experience with F ZEEN RETREATS. The main goal is to ensure that the guests book the room that is most suitable to them following their requests and to reflect the F ZEEN philosophy well within this communication via email, telephone and other.&nbsp;About us&nbsp;F ZEEN RETREATS is a fast-growing group, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F ZEEN RETEATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.&nbsp;&nbsp;The driving force behind the success of F ZEEN RETREATS is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment where everyone is encouraged to strive for excellence.&nbsp;If you believe that a company should invest in your continued professional development as we do, and if you are looking for your next challenge, we would like to hear from you.&nbsp;What you’ll do&nbsp;<ul><li>Follow up on e-mail and phone requests regarding accommodation&nbsp;</li><li>Process, confirm or modify room reservations and send relevant confirmation to guests&nbsp;</li><li>Assign rooms to each guest and update this in the system&nbsp;</li><li>Keep the front office department updated at all times for any changes in the systems during the operation of the hotels&nbsp;</li><li>Process payments, credits, and charges in a secure and efficient way and keep all records updated&nbsp;</li><li>Monitor price parity and availability across all channels&nbsp;</li><li>Monitor the direct pricing and rate plans and develop strategies aiming to maximize reservations performance&nbsp;</li><li>Keep the reservations reports up to date&nbsp;</li><li>Participate in the Set up of the monthly targets and in the monthly budget reconciliation&nbsp;</li></ul>What we are looking for&nbsp;<ul><li>Proven work experience as a Reservations Agent, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered an asset&nbsp;</li><li>Experience in Hotel Program (PMS)&nbsp;</li><li>Computer literacy (Outlook, Excel, Word, etc)&nbsp;</li><li>Possess excellent interpersonal and communication skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer&nbsp;<ul><li>Positive working environment&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Be part of an ever-evolving organization focused on transformation and innovation&nbsp;</li><li>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self&nbsp;</li><li>Be part of a winning team who embrace diversity, inclusion, and our differences&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Health Insurance package&nbsp;</li></ul>Culture &amp; values&nbsp;We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.&nbsp;Join Our Team&nbsp;<ul><li>A team that is built on respect and excellent service over collaboration.&nbsp;</li><li>A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences.&nbsp;</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal&nbsp;</li><li>A team that celebrates achievements made individually and encourages a positive attitude and integrity&nbsp;</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath&nbsp;</li><li>A mindful and considerate, people-oriented workplace&nbsp;</li><li>A family-run company with exceptionally high standards both for the guests and the employees alike&nbsp;</li></ul>Should you wish to join F ZEEN team, please send us your CV!

Sales & Reservations Associate

We are now Hiring and we are growing our team!&nbsp;Guest Experience Facilitator / Receptionist(Full- Time or Part-Time employment)&nbsp;As an Xplore Guest Experience Facilitator/Receptionist, you will engage with visitors, encouraging them to learn and discover through play, while promoting interaction with the various experience areas within XPLORE (science, adventure and oceans).&nbsp;This is a key role for Xplore, where you need to ensure that everyone has a memorable and, mostly, safe visit.&nbsp;Our Facilitators are responsible for the following aspects:&nbsp;<ul><li>Engage with visitors and help them to discover all elements of XPLORE, encouraging them to learn through our interactive activities and events</li><li>Act as a receptionst, when needed, handle cash and receive income from admission and retail facilities</li><li>Have some basic first aid knowledge and skills, ideally with a relevant certificate</li><li>Facilitate birthday parties (mostly during weekends) and school visits (in school days)</li><li>Assist the Operations Manager and Supervisors in optimizing marketing opportunities and income generation</li><li>Cooperate with the team to promote and maintain an excellent customer experience</li><li>Maintain operational efficiency and safeguard safety and health rules!</li></ul>&nbsp;You will be a successful candidate for this job opening, if you can identify yourself with the following criteria:&nbsp;Required Skills, Knowledge and Experience:&nbsp;<ul><li>About two years of relevant professional experience in working with visitors in a leisure, visitor attraction or in a related environment</li><li>Ability to communicate efficiently with visitors and colleagues</li><li>Any experience of retail, F&amp;B and “front of house” skills will be appreciated</li><li>Experience in facilitating events &amp; working with children, such as in birthday parties</li><li>Lead by example to inspire a high level of quality service among the XPLORE team</li><li>Flexibility with working hours- please note that shift work is required. You can apply either for a full time (8 hours) or a part time employment (4 hours), however, your availability in afternoon and weekends is important.</li></ul>&nbsp;On the personal side, you are characterized with…&nbsp;<ul><li>Enthusiasm &amp; creativity</li><li>A sound judgement and clear decision- making skills</li><li>Team spirit with a positive and flexible attitude</li><li>Commitment to developing an amazing and safe visitor attraction</li></ul> &nbsp;&nbsp;We are looking for talented new colleagues, thus, we offer:&nbsp;<ul><li>A creative and safe working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits (such as private insurance)</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>&nbsp;&nbsp;We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises have been especially designed to be accessible to people with disabilities.

Xplore Guest Experience Facilitator / Receptionist (541)

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, AI/ML and GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Do you want to join one of the fastest-growing organizations within Amazon Web Services (AWS)? Join the AGS Specialists Team in Europe Central as a GenAI Sales Specialist for Europe Central. This role is based out of Athens, Greece, other locations in CEE might be considered; responsibilities might cover segments and regions across the Europe Central area. Key job responsibilities As an Area Sales Specialist, you will be responsible for growing adoption, utilization, and revenue for AWS services in a sales region. Sales Specialists are technically savvy resources responsible for identifying opportunities to innovate with customers, influencing the AWS product roadmap, and driving revenue for your AWS service(s). You will be the direct business owner for assigned segments and accounts to deliver exceptional customer outcomes. You will manage the Sales cycle of large opportunities and drive their closure. You will align and influence GTM strategies and sales plays together with the WWSO EMEA Geo team, and drive customer and partner engagements by participating in AWS field enablement activities. You will also identify gaps in AWS products or feature sets based on customer insights and partner with internal product teams and account managers to win strategic customer workloads and drive business revenue. A day in the life Meet the hottest companies ready to use data and GenAI &amp; AI/ML to drive better business outcomes. Become the trusted advisor of their leaders, decision makers and key individuals. Bridge the gap between business goals and technology. Inspire on art of the possible use cases for GenAI &amp; AI/ML. Represent your region vis-à-vis AWS product teams and influence our GenAI &amp; AI/ML roadmap to best support your customers. Work with the wider AWS teams (solution architects, data scientists, data specialists, account teams,...) to deliver results for your customers, driving the largest and most complex opportunities to closure. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications- Solid Consultative Sales /Business Development experience in Software-Technology environments with pipeline creation and revenue delivery responsibilities and proven direct field experience working with customers - Strong experience in Tech Sales, driving Sales cycles and opportunity closure; role is quota based - Deep experiencing in selling GenAI/ML technology solutions with strong understanding of the underlying GenAI/ML technology stack - Track record of building rapport with senior Executive-level stakeholders at customers and internally - Solid influencing skills to drive the business agenda in partnership with internal and external stakeholders and experience working with cloud-based technologies - BA/BS degree or equivalent experiencePreferred Qualifications- AI/ML certificates or diploma - Knowledge of data platform concepts, both from a business and technical angle - Experience of working with Technology Partners (Software Vendors, System Integrators) in the data &amp; GenAI &amp; AI/ML space

Sr. AI Sales Specialist, Specialists Team Europe Central

As a Lead Mainframe engineer, you will play a key role in ensuring the continuity, resilience, and operational excellence of re-platformed mainframe middleware and production-control services supporting critical enterprise workloads.You will lead operational and engineering activities across middleware and batch-processing platforms, ensuring service stability while driving modernization, service improvements, upgrades, and controlled decommissioning initiatives. Acting as a senior technical authority, you will coordinate closely with IBM, application teams, platform owners, and operational stakeholders in highly critical 24x7 environments.You will also lead a small team of engineers, providing technical guidance, operational oversight, and coordination across platform activities while engaging directly with stakeholders and client representatives to gather requirements and support platform roadmap initiatives.Your role:<ul><li>Own the end-to-end technical service for re-platformed middleware and production-control platforms across production, non-production, and disaster recovery environments.</li><li>Lead and mentor a small team of engineers, providing technical leadership, operational guidance, and coordination of day-to-day platform activities.</li><li>Act as the primary technical point of contact for stakeholders, client representatives, and operational teams, gathering requirements and translating business needs into reliable technical solutions.</li><li>Lead Stonebranch UAC and batch operations activities, including scheduling standards, post-batch support, bundle promotion governance, and resolution of cross-domain batch-processing issues.</li><li>Drive service improvements, platform upgrades, cluster and scheduler health initiatives, and operational standards across highly critical enterprise services.</li><li>Act as the command point for high-severity incidents, out-of-hours change windows, root cause analysis activities, and cross-team operational coordination.</li><li>Coordinate closely with IBM, Stonebranch, infrastructure teams, and application owners to ensure operational continuity and service resilience.</li><li>Support disaster recovery readiness, service recovery testing, and operational governance activities across the platform landscape.</li><li>Guide the controlled migration, modernization, or decommissioning of legacy batch-processing services while protecting production stability.</li><li>Define and maintain standards for availability, operational excellence, monitoring, service governance, and platform reliability.</li><li>Collaborate with platform teams and application stakeholders to proactively manage dependencies, operational risks, and service continuity requirements.</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).</li><li>6-8 years of experience in relevant roles.</li><li>Extensive experience managing enterprise middleware and batch-processing platforms within large-scale production environments.</li><li>Strong expertise in re-hosted middleware services and production-control ecosystems, including technologies such as MQ, CICS/TX, Stonebranch UAC, scheduling platforms, and cross-platform operational tooling.</li><li>Strong experience supporting Linux-hosted middleware environments, DB2 LUW interfaces, queue and log monitoring, and disaster recovery operations.</li><li>Strong understanding of operational standards, root cause analysis, change-window governance, service continuity, and platform resilience practices.</li><li>Experience leading modernization, migration, or decommissioning initiatives within critical enterprise platforms.</li><li>Proven ability to lead small technical teams and coordinate multiple stakeholders, vendors, and operational groups.</li><li>Strong stakeholder-management and communication skills, with the ability to gather requirements and align technical solutions with business needs.</li><li>Comfortable operating within highly critical, governance-driven, and cross-functional enterprise environments.</li><li>Fluent in English (written and spoken).</li></ul>

Lead Mainframe SRE

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

The American College of Greece is seeking a motivated Specialist to join our Undergraduate Enrollment team. The successful candidate will be responsible for international student recruitment, admissions processing, and student support. The role involves significant international travel to represent ACG at fairs and events, as well as the cultivation of relationships with prospective students from initial inquiry to enrollment and relocation to Greece.Job Responsibilities<ul><li>Plan and participate in recruitment initiatives (participation at fairs, visits to high schools, conferences, webinars etc.)</li><li>Foster relationships with external partners (i.e. educational agents, high school counsellors) ensuring that they are up to date with developments and able to recruit desired students</li><li>Propose modifications of future recruitment plans in assigned territory</li><li>Guide candidates through admissions process steps and deciding on the eligibility of their admission</li><li>Maintain ongoing communication with prospective students to promote engagement and retention throughout the admissions cycle.</li><li>Coordinate on-campus visits, information sessions (face to face or online), and residence tours</li><li>Handle CRM admissions system ensuring that all necessary student application information is up to date</li><li>Follow up on new students’ academic and student life, while in their first year of studies</li><li>Organize and participate on campus events related to recruitment or retention of first year students</li><li>Support the refugee scholarship program counselor with the admission of scholars and taking care of the logistic part of the program (books, meals etc.), securing the smooth operation of the program</li><li>Perform any other duty as assigned by the supervisor</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree</li><li>2-3 years of professional experience in counselling/advising, sales or customer care positions</li><li>Familiarity with international secondary and post-secondary education systems will be considered an asset</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot)</li><li>Excellent oral and written communication skills in English and Greek</li><li>P.C. literate (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer service orientation</li><li>Effective interpersonal and presentation skills</li><li>High level of discretion and ability to handle confidential information</li><li>Attention to detail with strong problem-solving abilities</li><li>Ability to work effectively both independently and as part of a team</li><li>Strong organizational skills with the ability to manage multiple tasks simultaneously</li><li>Excellent time management skills with the ability to prioritize effectively</li><li>Adaptability and ability to work in culturally diverse environments</li></ul>Other requirements:<ul><li>Ability to travel frequently and to work flexible hours (considering potential time zone differences), including evenings and weekends, as required to support departmental needs.</li></ul>

Specialist – International Enrollment (Maternity Cover)

We’re looking for a Product Manager to lead the evolution of our mobile sportsbook experience. You’ll own the native apps roadmap (iOS and Android), ensuring our customers enjoy a seamless, high-performance experience that aligns with our web platform and overall product strategy. Working closely with engineering, design, and product teams, you’ll balance innovation with execution to deliver measurable impact.&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Define and own the native apps roadmap to deliver continuous improvements in user experience, stability, and performance.</li><li>Align native app strategy with the broader product ecosystem, ensuring consistent customer journeys across web and app.</li><li>Collaborate cross-functionally with UX, engineering, product teams to deliver high-quality releases.</li><li>Leverage analytics and customer insights to identify opportunities for feature enhancements and conversion optimization.</li><li>Champion the mobile-first mindset, staying ahead of trends in native app technology and sports betting user behavior.</li><li>Represent the customer voice in roadmap planning and backlog prioritization.</li></ul>&nbsp;What we are looking for<ul><li>5+ years of product management experience, ideally in sports betting, iGaming, or a high-traffic consumer app environment.</li><li>Good understanding of native app ecosystems (App Store, Google Play) and mobile development lifecycles.</li><li>Proven success in driving product roadmaps and coordinating across cross-functional teams.</li><li>Data-driven mindset with strong analytical and decision-making skills.</li><li>Excellent communication, stakeholder management, and presentation skills.</li><li>Experience working with teams in multiple locations</li></ul>&nbsp;What we offerMonthly Allowance for Lunch Private &amp; Life Plan Insurance for you and your family Team Building Budget Annual Wellness Allowance Corporate Travel Insurance Events and initiatives both Local (Quarterly Meetings) and Global Professional Development Programs &amp; Internal Career Opportunities Milestone Birthday

Product Manager – Sportsbook Native App

There is currently a job opening for “Business Lounge Customer Services Agent”&nbsp;in Athens International Airport. First impressions count, so a friendly, courteous, and efficient person is what we are looking for to meet and greet our customers. If you have a passion for making people feel welcome and take pride in providing outstanding customer experience, this role is for you.&nbsp;What you will do:<ul><li>Welcome customers upon entrance and confirm their eligibility for access</li><li>Guide customers through the product and services offered in the Lounge as well as the available areas and the seats availability</li><li>Act as the point of reference for customers who need assistance or information about their journey or travel arrangements</li><li>Demonstrate extensive knowledge of the premises and the airport to make the most suitable recommendations and/or provide precise answers to customers concerning their journey</li><li>Understand customer’s needs and provide them with personalized solutions</li><li>Demonstrate excellent knowledge of our products offering and our Loyalty scheme</li><li>Upsell additional services, when appropriate</li><li>Respond to clients’ complaints in a timely and professional manner finding the appropriate solution</li><li>Liaise with our housekeeping staff to ensure all areas are clean, tidy, and fully furnished to accommodate customers’ needs</li><li>Liaise with our catering suppliers to ensure customer satisfaction from the buffet and offerings</li></ul>&nbsp;You fit, if you cover the following&nbsp;requirements:<ul><li>Bachelor’s degree</li><li>Proven experience in customer service will be considered an asset</li><li>Fluency in oral and written Greek and English</li><li>Flexible to work on shifts&nbsp;</li></ul>&nbsp;And you have&nbsp;competence&nbsp;in:<ul><li>Communicating effectively in a structured manner</li><li>Multitasking and time-management</li><li>Resolving issues with a customer-focused orientation</li><li>Teamwork and collaboration</li><li>Thinking in a proactive way</li><li>Following company’s rules and procedures, demonstrating commitment</li><li>Flexibility and adaptability</li></ul>&nbsp;If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated</li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets</li><li>Private health insurance scheme</li></ul>&nbsp;If this looks like an interesting opportunity for you,send us your application now!

Business Lounge Customer Services Agent (based in Athens)

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

Είσαι έτοιμος/η να ηγηθείς μιας ομάδας και να παρακινήσεις τα μέλη αυτής;Είσαι ανταγωνιστικός/η, θέλεις να έχεις την ομάδα με τα καλύτερα αποτελέσματα και το καλύτερο επίπεδο εξυπηρέτησης;Τότε μπορεί να είσαι ο/η Customer Service Team Leader που αναζητούμε! 🙋ΤΙ ΣΟΥ ΠΡΟΣΦΕΡΟΥΜΕΘα έχεις την ευκαιρία να γίνεις μέλος μιας πολυεθνικής εταιρίας που θέλει να είναι η πρώτη επιλογή των υποψηφίων. Η εξέλιξή σου είναι πολύ σημαντική για εμάς και θα σε στηρίξουμε για να τα καταφέρεις. Επίσης, ως JYSK ambassador, θα έχεις:<ul><li>Ανταγωνιστικό μισθό και ετήσιο bonus που μπορεί να φτάσει το ποσό των δύο μικτών μηνιαίων μισθών.</li><li>Ιδιωτικό πρόγραμμα ασφάλισης.</li><li>Έκπτωση 20% στα προϊόντα JYSK.</li><li>Ένα όμορφο περιβάλλον εργασίας και διασκεδαστικές δραστηριότητες, όπως το&nbsp;ετήσιο πάρτι της εταιρίας.</li></ul>ΠΩΣ ΘΑ ΕΙΝΑΙ Η ΚΑΘΗΜΕΡΙΝΟΤΗΤΑ ΣΟΥ ΣΤΟ ΤΜΗΜΑ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝΩς Customer Service Team Leader, θα αναφέρεσαι στον Customer Service Manager και θα συνεισφέρεις σημαντικά στην καθημερινή λειτουργία του τμήματος και στην ανάπτυξη της ομάδας σου.<ul><li>Καθοδηγείς καθημερινά την ομάδα, αναθέτεις εργασίες και βάζεις προτεραιότητες</li><li>Εκπαιδεύεις, παρακινείς, δίνεις feedback και αναπτύσσεις τα μέλη της ομάδας σου</li><li>Προγραμματίζεις τακτικές συναντήσεις ώστε να κρατάς την ομάδα σου ενήμερη</li><li>Είσαι υπεύθυνος/η βάρδιας, εξασφαλίζεις την ετοιμότητα του τμήματος εξυπηρέτησης πελατών κατά την απουσία του Customer Service Manager</li><li>Παρακολουθείς τακτικά τα KPIs και καθοδηγείς την ομάδα ώστε να εξασφαλίσεις την επίτευξή τους</li><li>Συμμετέχεις ενεργά στην πρόσληψη νέων μελών της ομάδας</li><li>Είσαι σε θέση να προσφέρεις την καλύτερη εξυπηρέτηση προς τους πελάτες μέσα από όλα τα διαθέσιμα κανάλια επικοινωνίας (e-mails, social media, chat κλπ.) όταν αυτό χρειαστεί</li><li>Επικοινωνείς και συνεργάζεσαι αποτελεσματικά τόσο με τα καταστήματά μας όσο και με άλλα τμήματα της εταιρείας, στην Ελλάδα και στο εξωτερικό</li><li>Διασφαλίζεις την τήρηση των εσωτερικών διαδικασιών και συνεισφέρεις στη βελτίωσή τους, προτείνοντας λύσεις σε πιθανά ζητήματα και κάνοντας προτάσεις για τη βελτίωση των παρεχόμενων υπηρεσιών προς τους πελάτες</li></ul>ΠροσόνταΤΙ ΘΑ ΠΡΕΠΕΙ ΝΑ ΔΙΑΘΕΤΕΙΣ<ul><li>Έχεις εμπειρία σε ανάλογη θέση για&nbsp;τουλάχιστον 1-2 χρόνια</li><li>Διαθέτεις πολύ καλές επικοινωνιακές δεξιότητες τόσο σε προφορικό όσο και σε γραπτό επίπεδο, έχεις πελατοκεντρική αντίληψη αλλά και θετικό τρόπο προσέγγισης των καθημερινών εργασιών και αντιμετώπισης των πιθανών προκλήσεων</li><li>Σου αρέσει να παίρνεις αποφάσεις και δεν φοβάσαι να δεσμευτείς για την πορεία και τα αποτελέσματα της ομάδας</li><li>Εμπνέεις τους συναδέλφους σου, είσαι επικοινωνιακός/η και διασφαλίζεις την ύπαρξη ενός ευχάριστου κλίματος εργασίας</li><li>Σου αρέσουν οι προκλήσεις και η επίτευξη στόχων</li><li>Δεν απογοητεύεσαι, βλέπεις τυχόν εμπόδια ως ευκαιρίες</li><li>Χειρίζεσαι σε πολύ καλό επίπεδο την αγγλική γλώσσα, τόσο στον προφορικό όσο και στον γραπτό λόγο</li></ul>ΠΙΣΤΕΥΕΙΣ ΟΤΙ ΕΙΝΑΙ ΑΥΤΗ Η ΕΥΚΑΙΡΙΑ ΣΟΥ; Κάνε σήμερα την αίτησή σου!

Customer Service Team Leader 

Intellectica is recruiting an experienced and purpose-driven Business Development Specialist on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a 30-year presence in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the Community &amp; Development Manager and will drive strategic partnerships, corporate collaborations and initiatives that align with the organization’s mission and long-term goals.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Identify, approach, and develop new corporate partnerships through proactive outreach, networking, and market research</li><li>Manage the full business development cycle, including lead generation, discovery calls, pitching, and closing strategic collaborations</li><li>Design and present customized proposals that align the organization’s social impact objectives with corporate ESG goals</li><li>Maintain and grow relationships with existing partners, ensuring high retention and identifying opportunities for expanded engagement</li><li>Utilize CRM systems to track interactions, manage pipelines, and ensure accurate reporting on partnership activities</li><li>Prepare professional presentations and communication materials for C-level executives</li><li>Monitor and report on KPIs, tracking success metrics for corporate engagement and social impact</li><li>Collaborate cross-functionally with Marketing and Operations teams to create sales enablement materials and ensure smooth delivery of partnership agreements</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business or a related field</li><li>3–5 years of proven experience in B2B sales and business development, ideally with exposure to CSR, corporate giving, or fundraising as a plus</li><li>Experience in NGOs, tech startups, research institutions, or consultancy firms is a plus</li><li>Proficiency in Microsoft Office, as well as familiarity with CRM systems (e.g. Salesforce, HubSpot, Zoho) and digital tools</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills, with the ability to translate social impact into business value</li><li>Results-driven with a proactive, can-do approach</li><li>Strong commercial acumen</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Specialist

Η Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υΗ Mediatel S.A, μία από τις πιο δυναμικά αναπτυσσόμενες εταιρείες παροχής ολοκληρωμένων υπηρεσιών Contact Center, αναζητά έμπειρο, δυναμικό και επικοινωνιακό&nbsp;Customer&nbsp;Service&nbsp;Supervisor&nbsp;(Inbound/Outbound),&nbsp;για το τμήμα εξυπηρέτησης πελατών κορυφαίας εταιρείας στον χώρο της ενέργειας.&nbsp;ΑΡΜΟΔΙΟΤΗΤΕΣ:<ul><li>Καθημερινή εποπτεία, οργάνωση και επίβλεψη της ομάδας εξυπηρέτησης, εξασφαλίζοντας την υψηλή ποιότητα, συνέπεια υπηρεσιών και επίτευξη των στόχων του έργου/τμήματος.</li><li>Παρακολούθηση της απόδοσης της ομάδας μέσω δεικτών KPIs και καθοδήγηση για την βελτίωση της αποδοτικότητας.</li><li>Ανάλυση και βελτίωση των διαδικασιών εξυπηρέτησης, με σκοπό την αποτελεσματικότητα την βελτίωση της παραγωγικότητας, της ποιότητας και του ηθικού της ομάδας.</li><li>Συνεργασία με άλλες ομάδες της εταιρείας για την αποτελεσματική εκτέλεση του έργου και την υλοποίηση νέων πρωτοβουλιών στον τομέα της εξυπηρέτησης.</li></ul>Το προφίλ του υποψηφίου που μας ταιριάζει:<ul><li>Κάτοχος Πτυχίου ΑΕΙ / ΤΕΙ.</li><li>Τουλάχιστον 3 έτη προϋπηρεσία σε αντίστοιχη θέση σε Contact Center.</li><li>Άριστη γνώση της Ελληνικής Γλώσσας.</li><li>Πολύ καλή γνώση της Αγγλικής γλώσσας.</li><li>Πολύ καλή γνώση χειρισμού Η/Υ και εφαρμογών MS Office.</li><li>Εμπειρία σε ρόλο ηγετικής θέσης διαχείρισης κλήσεων, κατά προτίμηση στην εξυπηρέτηση πελατών.</li><li>Στρατηγική και αναλυτική σκέψη. Απαραίτητες οι επικοινωνιακές δεξιότητες.</li><li>Εμπειρία σε έργα εξυπηρέτησης πελατών υπηρεσιών τραπεζικών ιδρυμάτων ή/και ιδρυμάτων διαχείρισης ηλεκτρονικού χρήματος, θα εκτιμηθεί.</li></ul>Η εταιρεία προσφέρει:<ul><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη.</li><li>Ιδιωτική ασφάλιση.</li><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Συνέπεια στις πληρωμές.</li><li>Επαγγελματική εξέλιξη.</li><li>Συνεχή εκπαίδευση.</li><li>Φιλικό περιβάλλον εργασίας.</li><li>Εxtra παροχές και συμμετοχή σε καμπάνιες ανταπόδοσης της εταιρείας.</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου).</li></ul>Στην Mediatel εστιάζουμε στους ανθρώπους μας. Στόχος μας είναι οι υπάλληλοί μας να εργάζονται σε ένα ευχάριστο κι υγιές περιβάλλον εργασίας.Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

Customer Service Supervisor, Contact Center

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

We are currently looking for a Senior Mechanical Proposals Engineer&nbsp;to join our Proposals team for our M Power Projects Division within our Paiania offices.&nbsp;Your role will encompass:<ul><li>Lead the analysis of complex customer requirements, providing strategic input to the Proposal Manager and aligning proposed solutions with client expectations and project objectives.&nbsp;</li><li>Ensure timely and successful proposal submissions in line the established targets.&nbsp;</li><li>Oversee the development of engineering designs and technical studies required to support the proposal, ensuring technical robustness and compliance with client and regulatory standards as well identify dependencies, and risks associated with the proposed mechanical engineering solutions, and suggest risk mitigation strategies.</li><li>Develop a deep understanding of the technical scope of tenders and of the proposed products . Coordinate and lead collaboration across internal departments (engineering, construction, procurement, etc.), subcontractors, and external consultants, to ensure that all tender requirements are addressed and aligned.</li><li>Represent the technical scope&nbsp;during negotiations with customers and technology partners; take full responsibility of preparing, presenting, and defending complex mechanical proposals, engineering methodologies, and project schedules.&nbsp;&nbsp;</li></ul>&nbsp;What you bring to the role:<ul><li>University degree in Mechanical Engineering.</li><li>Proven experience in a similar senior-level role, with active involvement in proposal development, tendering processes, sales engineering, or the execution of large-scale Energy projects.</li><li>In-depth knowledge of mechanical engineering principles and their application in complex Energy sector projects.</li><li>Demonstrated ability to work effectively within multicultural, cross-functional project teams across various geographies and time zones.</li><li>Fluency in English is essential; proficiency in French or German will be considered a strong advantage.</li><li>Excellent organizational, prioritization, and time management skills, with the ability to manage multiple high-stakes deliverables simultaneously.</li><li>Strong interpersonal and communication skills, with the confidence to interact with both internal stakeholders and external clients/partners at all levels.</li><li>Willingness and flexibility to travel regularly to customer and project locations, both in Greece and internationally.</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package&nbsp;</li><li>Ticket Restaurant Card&nbsp;</li><li>Group Health Insurance Plan&nbsp;</li><li>Preferential household electricity plan&nbsp;&nbsp;</li><li>Pension Plan&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence&nbsp;&nbsp;</li><li>Collaboration &amp; Trust&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>

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