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We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in our “Corporate Sales team”.You have a challenging mission for:fostering strong relationships with our corporate clients, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Corporate Sales Account Manager

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

The Retail Product &amp; Services Manager is a senior leadership role responsible for defining and delivering Vodafone’s retail proposition across devices, accessories, and technology-related services. The role leads a large, multidisciplinary team (20+ FTEs) and owns the end-to-end commercial performance of retail products and services. It plays a critical role in positioning Vodafone as a destination for technology, ensuring strong execution across retail channels and a compelling, differentiated customer experience. This is a high-impact role combining team leadership, commercial ownership, retail marketing, and operational control, with direct influence on revenue, margin, and in-store performance.Key Accountabilities:• &nbsp; &nbsp;Lead and develop a high performing team of 20+ professionals, setting clear objectives, ways of working, and accountability while driving a performance &nbsp;and results oriented culture.&nbsp; • &nbsp; &nbsp;Define and execute the retail products and services strategy, positioning Vodafone as a technology destination through a differentiated portfolio across devices, accessories, and value added services, informed by customer insights and market trends.&nbsp; • &nbsp; &nbsp;Own full commercial performance and P&amp;L, including pricing, promotions, commercial policies, revenue growth, margin optimization, cost efficiency, and performance reviews with corrective actions.&nbsp; • &nbsp; &nbsp;Drive retail marketing and customer experience excellence, owning end to end execution across physical and digital touchpoints, in store experience, merchandising, and targeted campaigns to maximize traffic, conversion, and upsell.&nbsp; • &nbsp; &nbsp;Lead services development, purchasing, and cross functional alignment, scaling technology related services (financing, insurance, trade in), ensuring seamless supply, optimal stock and logistics, and strong collaboration with senior stakeholders across Retail, Digital, Finance, Supply Chain, CRM, and Marketing.Who you are• &nbsp; &nbsp;8-12+ years of experience in retail, commercial, product, or marketing roles with proven experience leading large teams (15–20+ people), including managers. • &nbsp; &nbsp;Strong track record of P&amp;L ownership and delivering commercial results. • &nbsp; &nbsp;Deep understanding of retail business dynamics (products, merchandising, sell-out drivers) combined with solid understanding of purchasing, supply chain, and stock management principles. • &nbsp; &nbsp;Experience in consumer electronics, telco, or technology-driven environments is highly desirable • &nbsp; &nbsp;Strong leadership, communication, and stakeholder management skills. • &nbsp; &nbsp;Strategic thinking combined with hands-on execution capability, high level of ownership, accountability, and results orientation.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Retail Product & Services Manager

Intellectica is seeking a Customer Care Agent on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dedicated Customer Care team and play a key role in supporting customers across telecom and energy services, ensuring a consistently high level of service and customer satisfaction.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Respond to incoming customer calls, emails, or messages regarding telecom and energy services</li><li>Provide clear information about plans, billing, payments, and service details</li><li>Assist with basic technical issues (e.g., SIM activation, internet connection checks) and coordinate with the technical team when needed</li><li>Support customers during onboarding, service activation, or plan changes</li><li>Record customer requests and updates accurately in the CRM system</li><li>Follow company guidelines and procedures to ensure consistent and helpful service</li><li>Collaborate with internal teams, such as Sales, Billing, and Technical Support, to resolve customer issues</li><li>Identify simple opportunities for upgrades or additional services when relevant</li><li>Maintain a polite, patient, and professional tone in all interactions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>&nbsp;</li><li>High school diploma or higher; a Bachelor’s degree is a plus</li><li>1–2 years of experience in customer care, call center, retail, or another service-related role</li><li>Experience in telecommunications or energy services is strongly preferred</li><li>Proficiency in CRM Systems and MS Office</li><li>Fluent in both English and Greek</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Clear and effective communication skills</li><li>Strong customer‑focused approach</li><li>Patience and attentive listening ability</li><li>Positive and practical problem‑solving mindset</li><li>Cooperative and supportive team attitude</li><li>Professional, consistent, and reliable behavior</li><li>Calm and steady under pressure</li><li>Careful and accurate attention to detail</li></ul>

Customer Care Agent

There is currently a job opening for “Business Lounge Customer Services Agent”&nbsp;in Athens International Airport. First impressions count, so a friendly, courteous, and efficient person is what we are looking for to meet and greet our customers. If you have a passion for making people feel welcome and take pride in providing outstanding customer experience, this role is for you.&nbsp;What you will do:<ul><li>Welcome customers upon entrance and confirm their eligibility for access</li><li>Guide customers through the product and services offered in the Lounge as well as the available areas and the seats availability</li><li>Act as the point of reference for customers who need assistance or information about their journey or travel arrangements</li><li>Demonstrate extensive knowledge of the premises and the airport to make the most suitable recommendations and/or provide precise answers to customers concerning their journey</li><li>Understand customer’s needs and provide them with personalized solutions</li><li>Demonstrate excellent knowledge of our products offering and our Loyalty scheme</li><li>Upsell additional services, when appropriate</li><li>Respond to clients’ complaints in a timely and professional manner finding the appropriate solution</li><li>Liaise with our housekeeping staff to ensure all areas are clean, tidy, and fully furnished to accommodate customers’ needs</li><li>Liaise with our catering suppliers to ensure customer satisfaction from the buffet and offerings</li></ul>&nbsp;You fit, if you cover the following&nbsp;requirements:<ul><li>Bachelor’s degree</li><li>Proven experience in customer service will be considered an asset</li><li>Fluency in oral and written Greek and English</li><li>Flexible to work on shifts&nbsp;</li></ul>&nbsp;And you have&nbsp;competence&nbsp;in:<ul><li>Communicating effectively in a structured manner</li><li>Multitasking and time-management</li><li>Resolving issues with a customer-focused orientation</li><li>Teamwork and collaboration</li><li>Thinking in a proactive way</li><li>Following company’s rules and procedures, demonstrating commitment</li><li>Flexibility and adaptability</li></ul>&nbsp;If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated</li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets</li><li>Private health insurance scheme</li></ul>&nbsp;If this looks like an interesting opportunity for you,send us your application now!

Business Lounge Customer Services Agent (based in Athens)

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Small Business Banking Relationship Manager tojoin our dynamic team.We are looking for a Small Business Banking Relationship Manager who will beresponsible for the management, development, coordination and completion of thesale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers andinforming them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the developmentof new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB)products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SBproducts / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products /services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), byproviding all the required information• Support the implementation and improvement of the Branch’s organization andoperations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

Είμαστε σίγουροι ότι θα αγαπήσεις τη δουλειά σου στην PEPCO γιατί εγγυόμαστε :<ul><li>Σταθερό εργασιακό περιβάλλον – Συμβάσεις αορίστου χρόνου</li><li>Ανταγωνιστικό πακέτο αποδοχών - Σταθερές πληρωμές</li><li>Bonus βάσει των πωλήσεων &amp; αποτελεσμάτων του καταστήματος</li><li>Μeal Vouchers σε μηνιαία βάση</li><li>Έκπτωση στα προϊόντα μας έως 20%</li><li>Πρόγραμμα υποστήριξης εργαζόμενων (ΕAP)</li><li>Δώρο για κάθε νεογέννητο παιδί</li><li>Ευκαιρίες εξέλιξης και επαγγελματικής ανάπτυξης</li><li>Υποστήριξη και καθοδήγηση από μια φιλική ομάδα</li></ul>Τα καθήκοντά σου περιλαμβάνουν:<ul><li>Υποστήριξη του Διευθυντή-τριας καταστήματος στις καθημερινές &nbsp;εργασίες</li><li>Εφαρμογή του πλάνου πωλήσεων</li><li>Οργάνωση και καθοδήγηση του προσωπικού του καταστήματοςκαι επίβλεψη των καθημερινών εργασιών</li><li>Διασφάλιση ότι τα προϊόντα στο κατάστημα είναι τοποθετημέναβάσει συγκεκριμένων standards της εταιρείας</li><li>Υψηλού επιπέδου επαγγελματική εξυπηρέτηση πελατών</li><li>Καθήκοντα Ταμία</li><li>Συμμετοχή στην παραλαβή των προϊόντων</li><li>Προετοιμασία και συμμετοχή στην απογραφή&nbsp;</li></ul>Αν:&nbsp;<ul><li>Έχεις Απολυτήριο Λυκείου</li><li>Έχεις τουλάχιστον ένα χρόνο εμπειρίας στο χώρο του λιανικού&nbsp;εμπορίου</li><li>Έχεις εμπειρία στη διαχείριση μικρών ομάδων</li></ul>Κάνε την αίτησή σου κι έλα να δουλέψεις μαζί μας στην&nbsp;Pepco!

Υπεύθυνος-η Βάρδιας Καταστήματος-Ίλιον

Υπεύθυνος-η Βάρδιας Καταστήματος-Καματερό

Υπεύθυνος-η Βάρδιας Καταστήματος-Μαρούσι

Υπεύθυνος-η Βάρδιας Καταστήματος-Πειραιάς

The Family Segment Manager is a senior leadership role responsible for owning and developing Vodafone’s Family (Household) segment as a core pillar of the company’s commercial strategy. The role leads the end-to-end management of converged propositions across postpay, fixed, TV, and value-added services, with full P&amp;L ownership and go-to-market responsibility. It plays a critical role in maximizing household value through bundling, increasing customer lifetime value, and strengthening long-term retention. This is a high-impact role combining commercial ownership, segment strategy, and cross-functional leadership, directly influencing revenue growth and customer loyalty.Key Accountabilities: • &nbsp; &nbsp;Define and lead the Family segment strategy as a core growth pillar, setting a clear vision for Vodafone’s household proposition and identifying growth opportunities through customer insights, market trends, and competitive analysis. • &nbsp; &nbsp;Own the full P&amp;L of the Family segment across postpay, fixed, and TV, driving revenue growth, ARPU uplift, margin optimization, and closely monitoring performance to take corrective actions when needed. • &nbsp; &nbsp;Lead the end to end go to market strategy for all Family propositions, defining commercial offers, pricing and bundling, and ensuring strong execution across all channels (retail, digital, inbound, outbound). • &nbsp; &nbsp;Design and evolve converged and bundled offers combining postpay, fixed, TV, and value added services, ensuring simplicity, competitiveness, and strong customer value perception. • &nbsp; &nbsp;Drive customer lifetime value and retention through loyalty, upsell and cross sell initiatives, while collaborating closely with Product, Commercial, Digital, Retail, Finance, and CX teams to ensure aligned end to end execution.Who you are• &nbsp; &nbsp;8–12+ years of experience in commercial, marketing, or product roles and proven experience with P&amp;L ownership and delivering business growth. • &nbsp; &nbsp;Strong understanding of telco products (postpay, fixed, TV) and convergence strategies. • &nbsp; &nbsp;Experience in managing complex, multi-product propositions. • &nbsp; &nbsp;Strong leadership and stakeholder management skills. • &nbsp; &nbsp;Ability to translate strategy into execution across multiple channels combined with with high level of ownership, accountability, and results orientation. • &nbsp; &nbsp;Data-driven mindset with strong analytical capabilities.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

Family Segment Manager

For our Nike store located in Mall of Athens, we are looking for an&nbsp;Assistant Store Manager that will report to the Store Manager&nbsp;As Assistant Store Manager, you know how to make retail personal. It’s not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what’s great about the product and why. To that end you will assist the Store Manager by managing one or more of the store functions (sales, merchandising, operations, accounting, team management, VM etc.) or by managing a floor/business in a store.&nbsp;Your main responsibilities are:<ul><li>Collaborate with the Store Manager to inspire and motivate the team to achieve and motivate the team to achieve sales targets and KPIs.</li><li>Provide premium customer service, resolving any issues or concerns with professionalism and efficiency.</li><li>Assist in training and development initiatives to enhance team product knowledge and soft skills.</li><li>Step up in the absence of the Store Manager to ensure the store operates smoothly and efficiently.</li></ul>What We’re Looking For:<ul><li>Previous experience of at least 1-2 years as an Assistant Store Manager in structured retail context.</li><li>Knowledge of KPIs and analytical skills.</li><li>Excellent communication and interpersonal abilities, with a customer-centric mindset.</li><li>Ability to thrive in a fast-paced environment and adapt to change.</li><li>Possess team player mentality with a proactive approach to problem-solving.</li><li>Fluent in Greek and proficient in English (knowledge of other languages is considered a plus).</li></ul>What we offer:<ul><li>Competitive salary&nbsp;</li><li>Results-based incentives.</li><li>Flexibility in working hours</li><li>Initial training course and ongoing training for the development of your skills</li><li>Opportunities for career growth and professional development.</li><li>Employee discounts</li><li>Dynamic and inclusive work environment.</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position of Assistant Store Manager in our Nike Store.

Assistant Store Manager - Nike Mall of Athens (4431)

Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

As a Senior Payments Specialist, you will lead the strategic planning and development of banking payment solutions (domestic &amp; cross-border), ensuring technological excellence, compliance with banking regulations and a seamless customer experience. You will serve as a key liaison between technology teams, business strategy and regulators. The ideal candidate should possess a strategic mindset and customer service orientation along with the ability to operate effectively in a dynamic environment and show commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Planning and proposing the strategic development of payment products, A2A, fixed and payments• Analysis of customer needs• Monitoring market trends and competition• Monitoring technological developments and legal framework in the payments sector• Making proposals regarding the development of new products and services• Analysis of payment services pricing policy• Monitoring the life cycle of products, their profitability and their efficiency• Planning promotional actions to increase the Bank's active customers and the Unit's important metrics• Participation in the training of branch staff and the production of educational material• Conducting of ad hoc product and customer portfolio studies• Manage relations with authorities (e.g. DIAS, AADE etc.)• Preparation and monitoring of the unit's annual budget.Qualifications:• University degree in Business Administration or Finance• Postgraduate degree in a related field (desirable)• At least 7 (seven) years of experience in payment development roles in a banking or financial environment.• Excellent knowledge of SEPA Credit Transfers, Direct Debits, SWIFT MT &amp; MX, ISO 20022, Open Banking APIs.• Very good knowledge of the English language, written and spoken• Very good PC skills with emphasis on the use of MS Office applications• Understanding of IPS, AML/KYC, GDPR regulations and their respective impacts on payment products.• Leadership and coaching skills and the ability to motivate teams• Results-oriented• Very good communication skills• Effective crisis management skills and ability to solve complex problems• Ability to plan and manage time effectively• Flexibility, adaptability and the ability to manage change in a constantly evolving environment.

Senior Payments Specialist

The Social Media Community Management Specialist plays a key role in maintaining MSC’s online presence by actively managing interactions across corporate social media platforms. This position ensures timely and accurate responses to user inquiries, supports digital customer service, and safeguards the company’s reputation. The role also contributes to daily industry monitoring, content review, and performance reporting, also working with internal teams and local agencies to deliver a consistent and responsive social media experience. Key Responsibilities -Monitor and read all activities received across MSC’s corporate social media platforms, including direct messages, comments, and post mentions. -Categorize and prioritize interactions to ensure timely and appropriate responses. -Reply to users by providing accurate information or guidance. -Liaise with local agencies to resolve customer service issues or forward sales leads. -Inform the GVA team of any issues that could harm MSC’s reputation or require PR attention. -Create a daily report of articles related to MSC, competitors, and the shipping industry. -Review and approve targeted social media posts to ensure alignment with brand tone and messaging. -Generate various reports on statistics derived from MSC’s social media activity. -Accurately tag interactions to support internal workflows and reporting processes. Required Qualifications Qualifications-Excellent written and verbal communication skills in English. -Strong customer service orientation with a proactive and solution-driven mindset. -Strong organizational and time management skills, with the ability to prioritize tasks effectively. -High attention to detail and accuracy in communication and reporting. -Ability to work independently and collaboratively within a global team environment. -Computer literacy, including proficiency in Microsoft Office Suite. -Flexibility to work in shifts (8:00–16:00 and 12:00–20:00).

Social Media Community Management Specialist

As Investment Product Senior Specialist you are responsible for monitoring the implementation changes in investment products and services, supporting Bank’s Business Areas and customers with queries and explanation of available options and promoting investment products and services.&nbsp;What you will be doing&nbsp;<ul><li>Receive manage and transmit transaction orders in financial instruments on behalf of Private and Personal Banking customers.&nbsp;</li><li>Monitor, analyze, compile and update a database of investment products to cover the investment needs of the Private and Personal Banking customers.</li><li>Monitor the implementation of the Private Banking Investment Committee decisions regarding the portfolios and decisions of the Committee related to matters of Portfolio management and investment advice in Private Banking network.</li><li>Inform and cooperate with the relevant Business Areas regarding new issues of complex investment products.</li><li>Support in building strong relationships with international Investment Houses for the distribution of their investment products through the Bank's networks.</li><li>Collaborate in the development of strategies for selling investment products / services to the Private and Personal Banking customers.</li><li>Meet with prospective and new Private and Personal Banking customers to explain the various products available, their benefits and risks.</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A Bachelor's degree in Finance, Economics, Business Administration or other related field.</li><li>A Master's degree in Finance (desirable).</li><li>A minimum of seven (7) years of previous working experience in Portfolio Management and Investment Banking products.</li><li>Bank of Greece Professional Certification - up to C (Portfolio Management).</li><li>Chartered Financial Analyst (CFA).</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Investment Product Senior Specialist

Αναζητούμε Sales Associates&nbsp; (πωλητές/τριες,20 &amp; 30 ώρες/ εβδομάδα) για το&nbsp; κατάστημα μας στη Νέα Ιωνία.Περιγραφή ΘέσηςΑναζητούμε Sales Associates ( πωλητές/τριες)&nbsp; με παθος για τις πωλήσεις και αγάπη για το κόσμημα , για να ενταχθούν στις ομάδες των καταστημάτων μας . Ως Sales Associates ( πωλητές/τριες) θα παρέχετε εξαιρετική εξυπηρέτηση πελατών και θα συμβάλλετε στην επίτευξη των στόχων πωλήσεων (ποσοτικών και ποιοτικών, ατομικών και ομαδικών). Ο κύριος στόχος σας θα είναι να βοηθάτε τους πελάτες να επιλέξουν τα κοσμήματα που εκφράζουν καλύτερα την προσωπικότητά τους.Κύριες ΑρμοδιότητεςΠωλήσεις<ul><li>Κατανοείτε και χρησιμοποιείτε όλα τα χαρακτηριστικά των προϊόντων, ενισχύοντας τις τεχνικές και στυλιστικές λεπτομέρειες, και παρακολουθείτε τις εκπαιδεύσεις LINK για να είστε πάντα ενημερωμένοι σχετικά με τις νέες κυκλοφορίες.</li><li>Κατανοείτε και δίνετε προτεραιότητα στις ανάγκες του πελάτη για να προσφέρετε την καλύτερη δυνατή εμπειρία στο κατάστημα.</li><li>Συμμετέχετε&nbsp;αποδοτικά σε δραστηριότητες πωλήσεων, χρησιμοποιώντας όλα τα διαθέσιμα εργαλεία και κανάλια πωλήσεων (online και offline).</li><li>Συμβάλλετε ενεργά στην επίτευξη των στόχων πωλήσεων σύμφωνα με τους ατομικούς στόχους και τους στόχους του καταστήματος τους οποίους παρακολουθείτε&nbsp;συνεχώς.</li><li>Διατηρείτε υψηλά και συνεπή επίπεδα εξυπηρέτησης πελατών.</li><li>Ζητάτε συνεχώς ανατροφοδότηση από τους πελάτες, χρησιμοποιώντας σχετικές διαθέσιμες&nbsp;ποιοτικές έρευνες.</li><li>Διαχειρίζεστε όλα τα ζητήματα που σχετίζονται με την εξυπηρέτηση πελατών με σοβαρότητα, υποστήριξη&nbsp;και επαγγελματισμό, ιδίως: παράπονα, επιστροφές, ατομικές παραγγελίες, κ.λπ.</li><li>Αναζητάτε άμεσα&nbsp; και γνωρίζετε τις απαραίτητες πληροφορίες για την καθημερινή εργασία (π.χ.: προτεραιότητα της ημέρας, στόχος της ημέρας, σημαντικές ενημερώσεις από την εταιρεία).</li></ul>Οργάνωση και Παρουσίαση Καταστήματος<ul><li>Συμμετέχετε στην οργάνωση του καταστήματος, διασφαλίζοντας ότι το κατάστημα και&nbsp;το back office είναι πάντα καθαρά και τακτοποιημένα.</li><li>Ελέγχετε τα προϊόντα που παραδίδονται στο κατάστημα , τα οργανώνετε και τα τακτοποιείτε για έκθεση.</li><li>Συμμετέχετε στον έλεγχο αποθέματος και στην εσωτερική απογραφή.</li><li>Συμμετέχετε στις δραστηριότητες Visual Merchandising ( διακόσμηση και παρουσίαση)&nbsp;&nbsp;του καταστήματος.</li><li>Διατηρείτε εμπιστευτικές οποιεσδήποτε πληροφορίες, ιδίως ευαίσθητα δεδομένα που αφορούν την εταιρεία, την ομάδα και τους πελάτες.</li><li>Υποστηρίζετε τις επιλογές βιωσιμότητας της εταιρείας, λαμβάνοντας μέτρα για τη μείωση του περιβαλλοντικού μας αντίκτυπου και την ελαχιστοποίηση των απορριμμάτων.</li></ul>Άλλα<ul><li>Με τη βοήθεια του Διευθυντή Καταστήματος, είστε συνυπεύθυνοι για την εκπαίδευση και τη συνεχή ενημέρωσή σας.</li></ul>Προσόντα<ul><li>Σχετική εμπειρία σε παρόμοια θέση σε εταιρείες λιανικής πώλησης μόδας, αρωμάτων ή αξεσουάρ είναι επιθυμητή , όχι ωστόσο απαραίτητη.&nbsp;</li><li>Εξαιρετικός προσανατολισμός στην εξυπηρέτηση.</li><li>Ικανότητα εργασίας σε ομάδα.</li><li>Ευελιξία και προσαρμοστικότητα.</li><li>Προσανατολισμός στα αποτελέσματα και επίλυση προβλημάτων.</li><li>Καλή γνώση χρήσης του MS Office (δεξιότητες χρήσης υπολογιστή).</li><li>Καλή γνώση της ελληνικής και αγγλικής γλώσσας.</li></ul>

SALES ASSOCIATE ΝΕΑ ΙΩΝΙΑ

Αναζητούμε Sales Associates&nbsp; (πωλητές/τριες) μερικής απασχόλησης (20&nbsp; ώρες/ εβδομάδα) για το κατάστημα μας στο River West.Περιγραφή ΘέσηςΑναζητούμε Sales Associates ( πωλητές/τριες)&nbsp; με παθος για τις πωλήσεις και αγάπη για το κόσμημα , για να ενταχθούν στην ομάδα του&nbsp; καταστήματος μας .. Ως Sales Associates ( πωλητές/τριες) θα παρέχετε εξαιρετική εξυπηρέτηση πελατών και θα συμβάλλετε στην επίτευξη των στόχων πωλήσεων (ποσοτικών και ποιοτικών, ατομικών και ομαδικών). Ο κύριος στόχος σας θα είναι να βοηθάτε τους πελάτες να επιλέξουν τα κοσμήματα που εκφράζουν καλύτερα την προσωπικότητά τους.Κύριες ΑρμοδιότητεςΠωλήσεις<ul><li>Κατανοείτε και χρησιμοποιείτε όλα τα χαρακτηριστικά των προϊόντων, ενισχύοντας τις τεχνικές και στυλιστικές λεπτομέρειες, και παρακολουθείτε τις εκπαιδεύσεις LINK για να είστε πάντα ενημερωμένοι σχετικά με τις νέες κυκλοφορίες.</li><li>Κατανοείτε και δίνετε προτεραιότητα στις ανάγκες του πελάτη για να προσφέρετε την καλύτερη δυνατή εμπειρία στο κατάστημα.</li><li>Συμμετέχετε&nbsp;αποδοτικά σε δραστηριότητες πωλήσεων, χρησιμοποιώντας όλα τα διαθέσιμα εργαλεία και κανάλια πωλήσεων (online και offline).</li><li>Συμβάλλετε ενεργά στην επίτευξη των στόχων πωλήσεων σύμφωνα με τους ατομικούς στόχους και τους στόχους του καταστήματος τους οποίους παρακολουθείτε&nbsp;συνεχώς.</li><li>Διατηρείτε υψηλά και συνεπή επίπεδα εξυπηρέτησης πελατών.</li><li>Ζητάτε συνεχώς ανατροφοδότηση από τους πελάτες, χρησιμοποιώντας σχετικές διαθέσιμες&nbsp;ποιοτικές έρευνες.</li><li>Διαχειρίζεστε όλα τα ζητήματα που σχετίζονται με την εξυπηρέτηση πελατών με σοβαρότητα, υποστήριξη&nbsp;και επαγγελματισμό, ιδίως: παράπονα, επιστροφές, ατομικές παραγγελίες, κ.λπ.</li><li>Αναζητάτε άμεσα&nbsp; και γνωρίζετε τις απαραίτητες πληροφορίες για την καθημερινή εργασία (π.χ.: προτεραιότητα της ημέρας, στόχος της ημέρας, σημαντικές ενημερώσεις από την εταιρεία).</li></ul>Οργάνωση και Παρουσίαση Καταστήματος<ul><li>Συμμετέχετε στην οργάνωση του καταστήματος, διασφαλίζοντας ότι το κατάστημα και&nbsp;το back office είναι πάντα καθαρά και τακτοποιημένα.</li><li>Ελέγχετε τα προϊόντα που παραδίδονται στο κατάστημα , τα οργανώνετε και τα τακτοποιείτε για έκθεση.</li><li>Συμμετέχετε στον έλεγχο αποθέματος και στην εσωτερική απογραφή.</li><li>Συμμετέχετε στις δραστηριότητες Visual Merchandising ( διακόσμηση και παρουσίαση)&nbsp;&nbsp;του καταστήματος.</li><li>Διατηρείτε εμπιστευτικές οποιεσδήποτε πληροφορίες, ιδίως ευαίσθητα δεδομένα που αφορούν την εταιρεία, την ομάδα και τους πελάτες.</li><li>Υποστηρίζετε τις επιλογές βιωσιμότητας της εταιρείας, λαμβάνοντας μέτρα για τη μείωση του περιβαλλοντικού μας αντίκτυπου και την ελαχιστοποίηση των απορριμμάτων.</li></ul>Άλλα<ul><li>Με τη βοήθεια του Διευθυντή Καταστήματος, είστε συνυπεύθυνοι για την εκπαίδευση και τη συνεχή ενημέρωσή σας.</li></ul>Προσόντα<ul><li>Σχετική εμπειρία σε παρόμοια θέση σε εταιρείες λιανικής πώλησης μόδας, αρωμάτων ή αξεσουάρ είναι επιθυμητή , όχι ωστόσο απαραίτητη.&nbsp;</li><li>Εξαιρετικός προσανατολισμός στην εξυπηρέτηση.</li><li>Ικανότητα εργασίας σε ομάδα.</li><li>Ευελιξία και προσαρμοστικότητα.</li><li>Προσανατολισμός στα αποτελέσματα και επίλυση προβλημάτων.</li><li>Καλή γνώση χρήσης του MS Office (δεξιότητες χρήσης υπολογιστή).</li><li>Καλή γνώση της ελληνικής και αγγλικής γλώσσας.</li></ul>&nbsp;

SALES ASSOCIATE ΑΙΓΑΛΕΩ

Αναζητούμε Sales Associate&nbsp; μερικής απασχόλησης (20 ώρες/ εβδομάδα) .Περιγραφή ΘέσηςΑναζητούμε Sales Associates ( πωλητές/τριες)&nbsp; με παθος για τις πωλήσεις και αγάπη για το κόσμημα , για να ενταχθούν στις ομάδες των καταστημάτων μας . Ως Sales Associates ( πωλητές/τριες) θα παρέχετε εξαιρετική εξυπηρέτηση πελατών και θα συμβάλλετε στην επίτευξη των στόχων πωλήσεων (ποσοτικών και ποιοτικών, ατομικών και ομαδικών). Ο κύριος στόχος σας θα είναι να βοηθάτε τους πελάτες να επιλέξουν τα κοσμήματα που εκφράζουν καλύτερα την προσωπικότητά τους.Κύριες ΑρμοδιότητεςΠωλήσεις<ul><li>Κατανοείτε και χρησιμοποιείτε όλα τα χαρακτηριστικά των προϊόντων, ενισχύοντας τις τεχνικές και στυλιστικές λεπτομέρειες, και παρακολουθείτε τις εκπαιδεύσεις LINK για να είστε πάντα ενημερωμένοι σχετικά με τις νέες κυκλοφορίες.</li><li>Κατανοείτε και δίνετε προτεραιότητα στις ανάγκες του πελάτη για να προσφέρετε την καλύτερη δυνατή εμπειρία στο κατάστημα.</li><li>Συμμετέχετε&nbsp;αποδοτικά σε δραστηριότητες πωλήσεων, χρησιμοποιώντας όλα τα διαθέσιμα εργαλεία και κανάλια πωλήσεων (online και offline).</li><li>Συμβάλλετε ενεργά στην επίτευξη των στόχων πωλήσεων σύμφωνα με τους ατομικούς στόχους και τους στόχους του καταστήματος τους οποίους παρακολουθείτε&nbsp;συνεχώς.</li><li>Διατηρείτε υψηλά και συνεπή επίπεδα εξυπηρέτησης πελατών.</li><li>Ζητάτε συνεχώς ανατροφοδότηση από τους πελάτες, χρησιμοποιώντας σχετικές διαθέσιμες&nbsp;ποιοτικές έρευνες.</li><li>Διαχειρίζεστε όλα τα ζητήματα που σχετίζονται με την εξυπηρέτηση πελατών με σοβαρότητα, υποστήριξη&nbsp;και επαγγελματισμό, ιδίως: παράπονα, επιστροφές, ατομικές παραγγελίες, κ.λπ.</li><li>Αναζητάτε άμεσα&nbsp; και γνωρίζετε τις απαραίτητες πληροφορίες για την καθημερινή εργασία (π.χ.: προτεραιότητα της ημέρας, στόχος της ημέρας, σημαντικές ενημερώσεις από την εταιρεία).</li></ul>Οργάνωση και Παρουσίαση Καταστήματος<ul><li>Συμμετέχετε στην οργάνωση του καταστήματος, διασφαλίζοντας ότι το κατάστημα και&nbsp;το back office είναι πάντα καθαρά και τακτοποιημένα.</li><li>Ελέγχετε τα προϊόντα που παραδίδονται στο κατάστημα , τα οργανώνετε και τα τακτοποιείτε για έκθεση.</li><li>Συμμετέχετε στον έλεγχο αποθέματος και στην εσωτερική απογραφή.</li><li>Συμμετέχετε στις δραστηριότητες Visual Merchandising ( διακόσμηση και παρουσίαση)&nbsp;&nbsp;του καταστήματος.</li><li>Διατηρείτε εμπιστευτικές οποιεσδήποτε πληροφορίες, ιδίως ευαίσθητα δεδομένα που αφορούν την εταιρεία, την ομάδα και τους πελάτες.</li><li>Υποστηρίζετε τις επιλογές βιωσιμότητας της εταιρείας, λαμβάνοντας μέτρα για τη μείωση του περιβαλλοντικού μας αντίκτυπου και την ελαχιστοποίηση των απορριμμάτων.</li></ul>Άλλα<ul><li>Με τη βοήθεια του Διευθυντή Καταστήματος, είστε συνυπεύθυνοι για την εκπαίδευση και τη συνεχή ενημέρωσή σας.</li></ul>Προσόντα<ul><li>Σχετική εμπειρία σε παρόμοια θέση σε εταιρείες λιανικής πώλησης μόδας, αρωμάτων ή αξεσουάρ είναι επιθυμητή , όχι ωστόσο απαραίτητη.&nbsp;</li><li>Εξαιρετικός προσανατολισμός στην εξυπηρέτηση.</li><li>Ικανότητα εργασίας σε ομάδα.</li><li>Ευελιξία και προσαρμοστικότητα.</li><li>Προσανατολισμός στα αποτελέσματα και επίλυση προβλημάτων.</li><li>Καλή γνώση χρήσης του MS Office (δεξιότητες χρήσης υπολογιστή).</li><li>Καλή γνώση της ελληνικής και αγγλικής γλώσσας.</li></ul>

SALES ASSOCIATE AΤΤΙΚΗ

The role in more details:<ul><li>Delivering Tax Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field, a Master's Degree will be considered as an asset</li><li>A 7+ years experienced in Audit professional, preferably in an auditing firm, in rendering tax and/or accounting services</li><li>A professionally qualified or part qualified (ADIT/KEKOPA) and a person who understands that excellent customer service is the key to client management</li><li>Very good knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in Greek and English and an experienced user of MS Office</li></ul><ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

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