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As a Full Stack Web Developer, you will be responsible for implementing highly-performant, customized and responsive web applications that deliver exceptional user experience and functionality. Developing innovative web applications in areas like FinTech, Retail and many more. Your day to day tasks will include participating in the daily scrums, shaping and coding the front-end components of the user stories, unit testing the code and committing it into the repository.Key Responsibilities:&nbsp;<ul><li>Collaboration with team members to understand requirements and propose solutions</li><li>Experience with building responsive web applications using JavaScript frameworks</li><li>Experience with responsive design and grid frameworks for cross-browser compatibility such as Bootstrap or Foundation</li><li>Translating designs and wireframes into high quality code material</li><li>Experience with Git, also knowing Git flow</li><li>Writing effective APIs</li><li>Architecture experience as well as design patterns knowledge</li><li>Strong desire to push the boundaries of technology solutions with experimentation and technology ecosystem engagement</li><li>Strong critical thinking, analytical and problem-solving skills</li><li>As a member of our delivery team you will be working together with our clients across different industries on either implementation or strategy design projects</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Hands on experience with front-end languages and libraries (such as HTML/CSS, JavaScript, React.js, XML or Angular) as well as in back-end languages (such as C#, .Net, java or Typescript)</li><li>Bachelor's degree in Computer Science or related field is essential</li><li>Familiarity with&nbsp;databases (MySQL, MongoDB etc.)</li><li>Familiarity with containers (Kubernetes, Docker etc.)</li><li>Demonstrated ability to architect scalable solution in a fast-paced environment</li><li>Ability to understand business requirements and translate them into technical requirements</li><li>Ability to work as a team player in a highly collaborative team environment</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results on all organizational levels in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Full Stack Developer for Data & AI Solutions

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.DescriptionResponsibilities:• Ensure new employees receive comprehensive, client-specific onboarding and training toenhance job-specific knowledge and skills• Provide employees with skills-based, client-specific coaching and training to supportachievement of specific weekly/monthly/quarterly operating plan targets, sales targets,assigned performance targets, and high customer satisfaction• Partner with internal and external stakeholders to develop and deliver an effectivetraining and development program designed to enhance client-specific sales knowledgeand skills associated with any of our sales motions• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practices for client/specific territories• Oversee, measure, and validate the delivery and quality of provided training• Track the effectiveness of training interventions through various assessment tools• Collaborate with internal and/or external stakeholders to optimize sales processes andsystems to achieve a superior customer experience• Maintain a high level of communication with internal stakeholders to ensure strategicclient relationship is fostered and developed• Maintain high level of knowledge and understanding about the client, customerinteraction, and evolving business environment for relevant training content creationand/or delivery• Help create a culture of continuous learning where individuals take responsibility for theirown development, competence, and performanceCandidate profile:<ul><li>Bachelor’s degree or equivalent experience preferred</li><li>3+ years of experience working in a customer service, training, or sales capacity preferred</li><li>At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role</li><li>Subject matter expert and proven leader within peer group</li><li>Prior experience in high volume calling preferred</li><li>Experience working with Salesforce.com or similar CRM strongly preferred</li><li>Strong technical skills in MSOffice</li><li>Proven ability to prioritize concurrent projects and demonstrate project management</li><li>skills</li><li>Ability to communicate and demonstrate various strategies, platforms, and skills to varied</li><li>audience</li><li>Detail-oriented and proficient communication skills</li><li>Willingness to work on site from our office in Athens</li><li>Fluency in English C1</li><li>Italian, Spanish, German, French fluency will be considered an advantage</li></ul>

Sales Trainer with English

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Campaign Analyst” to be part of our successful Campaigns team.You have a challenging mission for:You have a challenging mission to support Nova’s commercial strategy through data analysis and KPI monitoring, supporting business decision-making.What will you do:<ul><li>Evaluate the produced results and take actions in order to promote the commercial strategy of Nova.</li><li>Connect data streams from multiple systems and create a repository of knowledge across valuable metrics related to market, sales, products, delivery, and operations</li><li>Participate in the design and monitor of Key Performance Indicators.</li><li>Contribute to data projects aiming to support business decisions &amp; processes.</li><li>Build, develop, and maintain performance dashboards for sales teams supporting performance management and contribute to decision-making processes.</li><li>Prepare targets according to commercial guidelines and cascade to sales.</li></ul>It would be great if you have:<ul><li>BSc in Finance, Mathematics, Statistics, or Computer Science.</li><li>3+ years of experience in a role with strong numeracy and data/business analysis skills.</li><li>Solid communication skills both in written form and oral interaction with stakeholders of both business and technical backgrounds.</li><li>Strong MS Excel, MS Access, Hands-on experience with MS Power BI and SPSS Modeler, desired familiarization with SQL databases.</li><li>Previous experience in telecom, utilities, or banking sector will be considered an asset.</li><li>Drive, adaptability, and a passion for achieving results.</li><li>Knowledge in&nbsp;SQL/SPSS Modeler would be appreciated</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids &nbsp;</li></ul>

Campaign Analyst

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

SEGREGATION OF DUTIES ENGINEER (3622)

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

The SAP Product Configuration Expert analyze business requirements, configure systems per approved designs, document specifications, and execute testing to deliver end-to-end SAP solutions. They ensure stability, compliance, and data integrity while specializing in specific SAP modules.YOUR KEY RESPONSIBILITIES:• Configure SAP S/4HANA Treasury and Banking components such as (Cash Management, Bank Account Management ….) and 3rd party add-ons / integrated components according to approved design documents.• Analyze business requirements and support fit-to-standard and gap analysis to ensure process harmonization across plants, warehouses, and procurement units.• Prepare functional for WRICEF objects in collaboration with technical and integration teams.• Execute unit testing and actively support integration testing and UAT.• Develop and maintain master data templates for bank accounts, payment methods, cash position structures along with process documentation.• Support end-user training, knowledge transfer, and process adoption across business units and shared service environments.• Provide Level 3 production support, including incident resolution, root-cause analysis, and continuous improvement recommendations.ARE THESE YOUR SECRET INGREDIENTS?• 3+ years SAP S/4 HANA configuration experience in relevant domain.• Proficiency in analyzing business requirements.• Skilled in mapping and analyzing business processes.• Hands-on (business, functional and technical) design, configuration, testing, and go-live experience with SAP implementation projects• Proficiency in creating detailed documentation• University degree in a relevant area or equivalent work experience• High level of learning agility, adaptability, and continuous improvement mindset.• English language proficiency• Knowledge of FMCG or Consumer Products business processes and best practices in the respective business process area is a plus.ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

SAP Product Configuration Expert (Treasury and Banking)

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

Σας αρέσει το marketing, έχετε σχετική εμπειρία και θέλετε να κάνετε το επόμενο βήμα στην καριέρα σας σε ρόλο Brand Manager? Νοιώθετε άνετε με τα τεχνικά προϊόντα ή έχετε σχετική εμπειρία ή σχετικές σπουδές? Σας αρέσει να συμβάλλετε στρατηγικά στην ενίσχυση και ανάπτυξη των brands? Αν απαντήσατε θετικά στα παραπάνω, τότε περιμένουμε την αίτησή σας για αυτή τη θέση “Brand Manager”!Αρμοδιότητες<ul><li>Ανάπτυξη και υλοποίηση στρατηγικής marketing &amp; branding για τεχνικά προϊόντα</li><li>Σχεδιασμός και εκτέλεση ετήσιου marketing plan</li><li>Έρευνα αγοράς, ανταγωνισμού και τεχνολογικών/κλαδικών τάσεων</li><li>Διαχείριση και συντονισμός διαφημιστικών ενεργειών με agencies και media partner</li><li>Συνεργασία με cross-functional ομάδες (π.χ. Sales, Trade Marketing, Product) και εξωτερικούς συνεργάτες</li><li>Παρακολούθηση KPIs, αξιολόγηση αποτελεσμάτων και σύνταξη αναφορών προς τη διοίκηση</li><li>Διαχείριση budget και διασφάλιση αποτελεσματικής αξιοποίησης των διαθέσιμων πόρων</li><li>Συμμετοχή σε trainings, παρουσιάσεις και κλαδικές εκθέσεις</li></ul>Εμπειρία &amp; γνώσεις<ul><li>BSc Engineering, Γεωπονία, Marketing, Διοίκηση Επιχειρήσεων ή συναφή αντικείμενα</li><li>3–5 χρόνια εμπειρίας σε Marketing / Brand Management, εμπειρία σε τεχνικό/βιομηχανικό κλάδο θα θεωρηθεί ισχυρό πλεονέκτημα</li><li>Πολύ καλή γνώση αγγλικής γλώσσας</li><li>Εξαιρετική χρήση MS Office και καλή εξοικείωση με ERP</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Στρατηγική σκέψη &amp; εμπορική αντίληψη</li><li>Ικανότητα διαχείρισης τεχνικού περιεχομένου και σύνθετων προϊόντων</li><li>Εξαιρετικές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Δημιουργικότητα, καινοτομία &amp; αναλυτική ικανότητα</li><li>Προσαρμοστικότητα σε ταχύτατα εξελισσόμενο τεχνικό περιβάλλον</li></ul>Παροχές<ul><li>Ανταγωνιστικός σταθερός μισθός</li><li>Extra παροχές σύμφωνα με το Πρόγραμμα Αμοιβών &amp; Παροχών της Εταιρίας</li><li>Αμεσες προοπτικές επαγγελματικής εξέλιξης εντός της εταιρίας</li><li>Άριστο περιβάλλον εργασίας και συνεχής εκπαίδευση</li></ul>

Brand Manager

To meet our current corporate needs, we would like to bring to our team a Senior Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>Lead the engineering, design, and implementation of advanced security measures for the protection of systems, networks, applications, and information assets.</li></ul><ul><li>Implementation and Administration of Cyber Security Platforms (e.g., EDR, WAF, PAM, email security) including optimization, and vendor management.</li></ul><ul><li>Deployment and Administration of SIEM platforms, including development of detection use cases, correlation rules, dashboards and reports.</li></ul><ul><li>Threat detection, investigation, and incident response, ensuring timely containment, root cause analysis, and lessons learned.</li></ul><ul><li>Oversight and participation in vulnerability management programs, including infrastructure, application, and cloud environments; define remediation priorities and track closure with system owners.</li></ul><ul><li>Coordinate and guide penetration testing engagements, report and communicate findings to development teams and system owners.</li></ul><ul><li>Mentor and support colleagues and collaborate cross-functionally with IT, DevOps, and business teams.</li></ul>&nbsp;Job requirementsTo be a successful candidate, your professional profile should match the following criteria:<ul><li>&nbsp;&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.</li><li>&nbsp;&nbsp;&nbsp; Proven working experience of 5+ years in the cyber security domain.</li><li>&nbsp;&nbsp;&nbsp; Deep expertise and hands-on experience with security technologies (EDR, SIEM, WAF, PAM, CASB, vulnerability management).</li><li>&nbsp;&nbsp;&nbsp; Strong experience with security architecture design, and cloud security.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Deep expertise in cyber security incident handling.</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Recognized Cyber Security Certifications strongly preferred (OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1)</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li><li>&nbsp;&nbsp;&nbsp;&nbsp; Completed military obligations for male candidates</li></ul>On the personal side:&nbsp;<ul><li>Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.</li></ul><ul><li>Excellent analytical and problem-solving skills, with a proven ability to assess risks, identify root causes, and drive effective solutions.</li><li>Quality-driven mindset with a focus on continuous improvement, innovation, and adoption of industry best practices.</li><li>Proactive and self-motivated, with the ability to take ownership and drive initiatives independently.</li><li>Strong communication and interpersonal skills, capable of building trust and influencing stakeholders across technical and business teams.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cyber Security Engineer

Intellectica is recruiting an ambitious&nbsp;In-Licensing &amp; Strategic Alliances Associate&nbsp;on behalf of a leading Greek pharmaceutical company with an international presence. Based in Athens, Greece, the successful candidate will join the In-Licensing &amp; Business Development team, supporting the company’s efforts to expand its pharmaceutical portfolio and strike impactful strategic partnerships.Key activities and responsibilities of this role include:<ul><li>Supporting the identification, evaluation, and negotiation of in-licensing opportunities in line with the company’s portfolio strategy and commercial objectives</li><li>Conducting comprehensive product and market-level analyses, with a particular focus on understanding market access requirements across different therapeutic categories and locations</li><li>Collaborating closely with internal teams, including Regulatory Affairs, Market Access, Medical, and Marketing, to assess product potential and prepare tailored registration and launch plans</li><li>Assisting in the drafting and negotiation of licensing agreements, in coordination with legal, commercial, and senior Business Development stakeholders</li><li>Facilitating discussions and due diligence processes with multinational companies, where relevant</li><li>Contributing to the company’s international expansion, particularly in the Middle East, by developing insights into regional access frameworks and market conditions</li><li>Monitoring industry trends, competitive landscape, and portfolio analytics to support strategic decision-making within the Business Development function</li><li>Acting as a key liaison across departments to ensure operational alignment and cross-functional execution of new product opportunities</li><li>Representing the company at partnering events, conferences, and business development forums, maintaining a professional and strategic presence</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelors’ Degree from a reputable university; Master’s degree is considered a plus</li><li>At least 3 years of experience in the pharmaceutical sector, ideally in in-licensing, business development, or market access support functions</li><li>Familiarity with market access principles and product-specific requirements across therapeutic areas</li><li>Prior exposure to portfolio analysis or participation in international business development initiatives will be considered a strong plus</li><li>Proficiency in Microsoft Excel and PowerPoint; ability to deliver clear, data-backed business proposals</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong commercial mindset with analytical and strategic thinking abilities</li><li>Excellent interpersonal and cross-functional collaboration skills</li><li>Solid communication and negotiation capabilities</li><li>Ability to handle complex product evaluations and work independently on multiple concurrent projects</li><li>Curious, proactive, and eager to grow within a dynamic business environment</li><li>Willingness to travel occasionally for business development events or partner meetings</li></ul>

In-Licensing & Strategic Alliances Associate int-0368

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

As part of Accenture&nbsp;Data &amp; AI&nbsp;practice, specialized in AI (our general term for deep learning, NLP, computer vision, chatbots, VA and robotics), you will be responsible for building and deploying new AI solutions for Accenture’s clients to improve various business outcomes and drive innovation. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will also be part of a growing network of technology experts who are highly collaborative taking on today’s biggest, most complex business challenges.show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>B. Sc. and MSc. or PhD in Computer Science, Engineering, or related fields</li><li>Minimum 2 years of hands-on programming experience in the field of AI, NLP, Machine Learning, Deep Learning, and related disciplines</li><li>Demonstrated proficiency in multiple programming languages such as Python, Java, or C++</li><li>Experience working with Generative AI, Transformers, Deep Learning, Large Language Models (LLMs) as GPT, Bard or LLaMA, Image generative AI systems as DALL-E, Stable Diffusion or MidJourney</li><li>Experience with core Deep Learning &amp; Generative AI principles, including fine-tuning, prompt-engineering, interacting with both open-source &amp; general-purpose AI systems. Familiarization with computing infrastructure (i.e. GPU systems for training optimization) will be considered a plus</li><li>Knowledge of architecting/operating solutions built on the core technologies underlying LLMs and Generative AI applications (open-source, Azure Open AI, Amazon BedRock…)</li><li>Experience working with RESTful API and general microservice-oriented architectures.</li><li>Demonstrated commitment to learn about AI and continuously stay up-to-date on technology trends, through your own initiatives, online courses, competitions, or side projects</li></ul>PREFERRED QUALIFICATIONS<ul><li>Ability to think creatively to solve real world business problems</li><li>Ability to work in a global collaborative team environment</li><li>Familiarity with relational and NoSQL databases&nbsp;</li><li>Familiarity with cloud services related to AI/ML</li><li>Experience leading a team of Data/AI engineers in real-world environments and integrating AI/ML and other services into large-scale production applications</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

AI Foundation Model Specialist

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;AREA SALES REPRESENTATIVE ΜΗΧΑΝΗΜΑΤΩΝ ΕΡΓΟΥ&nbsp;#YourRole in more detail✅Promotion of spare parts, planning of promotional activities, and maintenance contracts. ✅Market research, identification of new customers, and development of new areas. ✅Price and competition analysis. ✅Management of key accounts, including industrial, construction, and technical companies. ✅Support of authorized dealers’ workshops, target setting, evaluation, and process improvement.&nbsp;The ideal candidate should meet the following requirements:✅Bachelor’s degree in Engineering, Business, or a relevant field✅A minimum of 3 years’ experience in a relevant position✅Outstanding written and verbal use of the English Language✅Highly motivated and target-driven with a proven track record in sales✅&nbsp;Excellent selling, negotiation, and communication skills✅Prioritizing, time management, and organizational skills✅Initiative-taking mindset✅Excellent use of Microsoft Office Tools✅&nbsp;Availability to travel✅Military obligations fulfilled (for male applicants)&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriage,s and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;

AREA SALES REPRESENTATIVE ΜΗΧΑΝΗΜΑΤΩΝ ΕΡΓΟΥ

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.&nbsp;Join our continuously growing team, which employs over&nbsp;2.500 professionals in Greece, and&nbsp;is listed in&nbsp;Greece's Top Employers, Great Place to Work and Best Workplaces for Women for 2024! Experience great&nbsp;flexibility,&nbsp;under&nbsp;our hybrid&nbsp;operating model&nbsp;across our offices in&nbsp;Athens,&nbsp;Patras, and&nbsp;Thessaloniki, while benefiting from&nbsp;personalized learning&nbsp;and&nbsp;career development opportunities. We prioritize&nbsp;diversity, equity,&nbsp;and&nbsp;inclusion, fostering an environment where everyone's unique perspectives are valued, that supports you in building an&nbsp;exceptional experience for yourself, and a&nbsp;better working world for all.&nbsp;&nbsp;The opportunity&nbsp;We are currently seeking highly motivated people for our Technology Consulting practice to work either in Athens or Patras, which is a leading provider of services to the financial industry and large corporate clients of all industries.You will work in multi-disciplinary teams to provide a broad range of information technology-related services, such as IT strategy and architecture, IT implementation support, and software design/development. Team members include professionals with a variety of backgrounds, including excellent academic credentials in quantitative sciences, IT, engineering, business, and economics, as well as deep professional experience in Greece and abroad.As an IT Professional, you will contribute technical insight to client engagements and internal projects, as well as supervise more junior members of the team, in Greece and abroad. In line with EY's commitment to quality, you will ensure that your work is of the highest quality.&nbsp;To qualify for the role, you must have&nbsp;<ul><li>Role-based skill set:<ul><li>Responsible for the effective management and delivery of one or more processes, solutions and/or projects, ensuring a focus on quality and effective risk management.</li><li>Responsible for continuous process improvement, the identification of innovative solutions through research and analysis, insight, and experience of best practices</li><li>May manage professional employees or supervise others to deliver complex technical initiatives, with accountability for performance and results</li><li>Applies depth of expertise to guide others and interprets internal / external issues to recommend quality solutions.</li><li>Meets performance objectives and metrics set locally (client service, quality and risk management, sales and business growth, solution development and teaming etc.)</li></ul></li><li>Soft skill set:<ul><li>Strong academic background, including at a minimum a bachelor’s and preferably a master’s degree in Computer Engineering, Software Engineering, Information Technology/Systems, or other related field with strong quantitative focus.</li><li>Strong written and verbal communication, presentation, client service and technical writing skills in both Greek and English.</li><li>Strong collaborating capabilities with different people/teams/responsibility roles, to ensure successful and timely delivery of projects.</li></ul></li><li>Tech skill set:<ul><li>Application and Tool Analysis</li><li>Cloud Computing Architecture</li><li>Cybersecurity and Privacy Architecture</li><li>Architecture Design and Data Modelling</li><li>Design Methodologies &amp; Tools</li><li>Emerging Technologies (containerization/orchestration)</li><li>IT Standards and Governance</li><li>Platform Architecture/Solution Architecture Design</li><li>Technical Feasibility Analysis</li><li>Technology Business Requirements Definition, Analysis and Mapping</li><li>Technology Cost-Benefit Analysis</li></ul></li><li>Previous experience:<ul><li>At least 5-6 years of working experience as a .NET Software Engineer.</li><li>In-depth understanding of Object-Oriented design/programming, familiarity with commonly used design patterns.</li><li>Experience in web development using technologies like Angular or React (preferably using TypeScript).</li><li>Solid understanding of relational databases, NoSQL is a nice to have.</li></ul></li></ul>&nbsp;What we are looking for&nbsp;What is most important is that you are committed to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, motivation, and passion to develop fast in an international working environment. You’ll need to pick up new skills and talents as you go, so asking questions and having the confidence to speak up are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;What we offer&nbsp;<ul><li>Competitive remuneration package: You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.&nbsp;</li><li>Flexible working arrangements: We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.</li><li>Personalized learning experience and career development: We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership &amp; Development process, all of which can lead to a meaningful impact and success as defined by you.</li><li>Transformative leadership:&nbsp;We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture:&nbsp;You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li><li>International Experience:&nbsp;Become part of international projects and work along multicultural teams, through our global network.</li><li>Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the Top Employers, Great Place to Work and Best Workplaces for Women awards for 2024.</li></ul>&nbsp;&nbsp;&nbsp;If you can demonstrate that you meet the criteria above, please contact us as soon as possible.&nbsp;The exceptional EY experience. It’s yours to build.&nbsp;&nbsp;Apply now.&nbsp;&nbsp;EY | Building a better working world&nbsp;&nbsp;EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.&nbsp;&nbsp;&nbsp;Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.&nbsp;&nbsp;&nbsp;Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.&nbsp;&nbsp;#LI-Hybrid

Solution Architect

We are seeking a highly skilled and experienced individual with a minimum of 3+ years of expertise in Data Factory, SQL, and Power BI. If you are a highly motivated BI Developer looking for a new challenge, this is an excellent opportunity to join a dynamic team and contribute to our organization's data-driven success.Main Responsibilities•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and develop end-to-end data integration and transformation processes using Azure Data Factory•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and optimize SQL queries for data extraction, manipulation, and analysis from various relational databases•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop interactive dashboards, report, and visualizations using Power BI to provide actionable insights to stakeholders•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure data accuracy, integrity, and security throughout the entire BI development lifecycle•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously monitor and optimize BI solutions for performance and scalabilityRequirements•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 3+ years of professional experience as a BI Developer, with a focus on Data Factory, SQL, and Power BI•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Information Systems, or a related field•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong proficiency in Azure Data Factory for data integration and orchestration•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expertise in writing complex SQL queries, optimizing database performance, and working with various RDBMS•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience in designing and developing interactive dashboards and reports using Power BI•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with data modeling, ETL processes, and database administration•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent problem-solving skills and the ability to work independently or as part of a team•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effective communication and presentation abilities to convey complex concepts to non-technical stakeholdersThe Company offers&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package &amp; extra benefits•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid working model (on site &amp; remotely)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dynamic, prestigious and highly&nbsp; distinguished working environment (Best workplace award in Greece for 9 years)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supportive management•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Among top industries in international market trends•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multiple learning &amp; career opportunities

Senior BI Developer

As a&nbsp;Junior Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Assisting in implementing analyses that will identify requirements related to people, processes &amp; technology.</li><li>Participating in execution and documentation of tests.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li><li>You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Experience in SQL plus 2 or more programming languages</li><li>Ability to work as a team member and ability to work creatively and analytically in a problem-solving environment</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Junior Software Engineer

In Consulting, we are building a better working world by transforming business through the power of people, technology and innovation.As a member of our SAP Consulting team, you will contribute to SAP related engagements in the Financial Services Industry, helping our clients transform their business &amp; maximize their performance. The specific position is based in Athens and requires working in multi-disciplinary teams to provide a range of services with focus in SAP implementation projects &amp; methodologies.&nbsp;Your key responsibilities&nbsp;As an SAP FPSL Technology Consultant, you will be a key resource on large-scale system implementation projects in the Financial Services industry. In this role, you should be able to deliver quality client service, analyse complex problems and deliver insightful solutions. You will also be expected to have excellent communication skills, integrate into new teams and establish relationships.&nbsp;More specifically, the successful candidate should be able demonstrate the ability to perform one or more of our range of services:&nbsp;<ul><li>Design Business Processes</li><li>Translate business needs to system requirements</li><li>Prepare and participate in the execution workshops on project areas</li><li>Configure SAP S/4HANA FPSL</li><li>Conceptualize the technical integration of SAP with the system landscape of the clients</li><li>Control and support of test cycles and rollouts</li><li>Participate in Sales and Presales activities</li><li>Manage own work against the project plan to ensure superior client delivery</li><li>Understand the client’s business, follow sector trends and learn leading practices</li><li>Diagnose a problem, conduct analysis, and develop solutions for client problems</li><li>Present thoughts and ideas in a clear and composed manner to instill confidence in team and clients</li><li>Effectively interact with colleagues and clients of varying backgrounds</li></ul>&nbsp;&nbsp;Skills and attributes for success&nbsp;What we look for&nbsp;<ul><li>Excellent academic background, including at a minimum a bachelor’s and preferably a master’s degree in Financial Accounting and/or Informatics. Orientation in Information Systems and Technology-driven solutions will be considered an asset</li><li>A Business-oriented mindset, which promotes asking the right questions and taking initiative towards problem-solving</li><li>Ability to express ideas verbally and in writing, in a clear, concise and professional manner (both in Greek and English)</li><li>Working experience with SAP FPSL or Bank Analyzer</li></ul>Ideally, you’ll also have<ul><li>Working experience in Financial Accounting or Data Management, preferably in a consulting firm</li><li>Knowledge of Financial Services (banking or insurance) business processes</li></ul>&nbsp;What we offer you &nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;

SAP FPSL Financial Services Technology Consultant

Η MACOhair, μία δυναμικά αναπτυσσόμενη εταιρεία που ειδικεύεται σε προϊόντα και υπηρεσίες μαλλιών, αναζητά Υπεύθυνο Συμμόρφωσης &amp; Διαχείρισης Πελατών για να ενισχύσει την ομάδα της. Αν έχεις εμπειρία στη διαχείριση νομικών ζητημάτων, την εξυπηρέτηση πελατών και τη συμμόρφωση με εταιρικά πρότυπα, αυτή η θέση είναι για σένα.Αρμοδιότητες:<ul><li>Διαχείριση παραπόνων πελατών, αξιολόγηση και επίλυση θεμάτων με στόχο την καλύτερη εμπειρία εξυπηρέτησης</li><li>Επίβλεψη της συμμόρφωσης με νομικές και εταιρικές πολιτικές σχετικά με πελάτες, προμηθευτές και προσωπικό</li><li>Συνεργασία με προμηθευτές και διαχείριση πιθανών θεμάτων</li><li>Παρακολούθηση της συμμόρφωσης του προσωπικού με τις διαδικασίες και τα πρότυπα της εταιρείας</li><li>Ανάπτυξη πολιτικών για την εταιρική διακυβέρνηση, τις σχέσεις με πελάτες και προμηθευτές</li><li>Συνεργασία με εξωτερικούς νομικούς συμβούλους για επίλυση νομικών ζητημάτων</li></ul>Τι ζητάμε<ul><li>Προϋπηρεσία 2+ ετών σε θέση σχετική με compliance, νομικά θέματα ή εξυπηρέτηση πελατών</li><li>Ικανότητα διαχείρισης συγκρούσεων και επίλυσης διαφορών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και διαχείριση κρίσεων</li><li>Οργανωτικότητα και προσοχή στη λεπτομέρεια</li><li>Γνώση βασικών νομικών πλαισίων που σχετίζονται με καταναλωτές και εργαζομένους</li><li>Άριστη γνώση ελληνικών και αγγλικών</li><li>Δυνατότητα εργασίας εξ αποστάσεως με υπευθυνότητα και αυτονομία</li></ul>Προσφέρουμε:<ul><li>Μισθός από 900 έως 1.200 ευρώ καθαρά με δυνατότητα bonus απόδοσης</li><li>Ευέλικτο ωράριο εργασίας</li><li>Δυνατότητα εξέλιξης σε μια ταχέως αναπτυσσόμενη εταιρεία</li><li>Φιλικό και επαγγελματικό περιβάλλον</li><li>Ευκαιρίες εκπαίδευσης και ανάπτυξης δεξιοτήτων</li></ul>

Compliance & Customer Relations Manager (Remote)

We are looking for a passionate, organized, and dynamic People Development professional to support, deliver, and scale learning experiences that empower colleagues at all levels. In this role, you will help strengthen a culture of continuous growth, collaboration, and excellence. As a key ambassador of People Development, you will work closely with Global HR, Local HR teams, trainers, and subject-matter experts to bring engaging learning initiatives to life—online and in person. If you thrive in a multicultural environment and enjoy being at the heart of impactful learning programmes, this role is an excellent fit. Role Overview You will coordinate, prepare, facilitate, and support the regional implementation of various People Development initiatives—ranging from soft-skills development and business skills training to leadership programmes. Your focus will be on ensuring smooth execution, strong stakeholder engagement, and continuous improvement across all learning activities in the region. Key Responsibilities: Programme Coordination &amp; Facilitation -Coordinate and support a wide range of learning programmes, both virtual and in-person. -Prepare materials, organize logistics, update content, and ensure all administrative aspects run seamlessly. -Act as a facilitator for selected regional or global development programmes. Regional Support &amp; Collaboration Partner with Local HR teams to plan learning activities and support participant preparation. -Conduct participant readiness or proficiency checks when required. -Serve as a primary point of contact for learning-related matters within the region. -Liaise with training hubs on organizational needs such as travel arrangements, scheduling, and session materials. Follow-Up &amp; Development Tracking -Support programme observers or trainers by collecting participant evaluation insights. -Gather and monitor individual follow-up or development plans in collaboration with Local HR teams. -Maintain clear tracking systems and ensure consistency across the region. Programme Enablement -Contribute to the planning of regional and global development initiatives. -Assist in identifying and supporting Subject Matter Experts (SMEs) who may co-deliver training. -Provide Train-the-Trainer guidance to SMEs when needed. Reporting &amp; Analysis -Maintain regular reporting dashboards and documentation for all initiatives. -Collect and analyse participant feedback to strengthen programme quality and impact. -Develop and maintain standard procedures, manuals, and guidelines. Required Qualifications Qualifications: -English proficiency at C2 level. -Proven experience in Learning &amp; Development, training delivery, or facilitation. -Excellent organizational skills and ability to coordinate multiple initiatives. -Strong proficiency in Microsoft Office and good understanding of LMS platforms. -Excellent communication and presentation skills. -Experience working in regional, global, or multicultural environments. Key Competencies -Detail-oriented, proactive, and committed to delivering high quality. -Strong interpersonal and stakeholder management skills. -Ability to manage multiple projects simultaneously. -Tech-savvy, curious, and passionate about learning and development. -Collaborative, adaptable, and culturally aware. Travel Some regional travel may be required to support in-person learning programmes.

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