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The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Proven commercial and negotiation expertise, with the ability to close deals effectively.</li><li>Previous experience in an international or matrix organization is highly desirable.</li><li>Analytical thinking, able to interpret data and identify growth opportunities.</li><li>Ability to manage complex accounts, including contract renewals, pricing strategies, and upselling opportunities.</li><li>Customer-centric approach, ensuring exceptional service and satisfaction.</li><li>Strong interpersonal and communication skills to build trust and maintain long-term customer relationships.</li><li>Results-oriented mindset, consistently focused on achieving and exceeding business objectives.</li><li>Team player, capable of collaborating across functions to deliver seamless customer solutions.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning skills.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Account Manager

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growthWe’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Digital Marketing Account Manager with French– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in German with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with German– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in Italian with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Digital Marketing Account Manager with Italian– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in Spanish with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with Spanish– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with English– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

The Strategic Accounts Executive is responsible for creating and providing additional value to Ayvens’ existing Strategic Accounts. Focus of his/her responsibilities is to develop and extend business with existing Customers by cultivating relationship and offering recognizable added value.The individual selected for the role will be concerned with the company’s external facing, consistency, customer satisfaction, new products launching, and ongoing provision of accurate and timely vehicle fleet performance data and analysis to the assigned accounts.Key Responsibilities:<ul><li>Build long-term relationships with existing Strategic Accounts that focus on delivering added value and result on increasing customer satisfaction index.</li><li>Develop deep knowledge of company’s propositions, products, and tools. &nbsp;</li><li>Excellent knowledge of the automotive industry.</li><li>Develop &amp; implement Yearly Strategic Account Plan.</li><li>Involve the company’s senior management where necessary.&nbsp;</li><li>Conduct meetings with clientele according to yearly plan, aiming to cultivate relationship both in depth and breadth.</li><li>Pro-actively and methodically identify customer needs and create plan to provide adequate fleet management solutions through the company’s propositions suite.</li><li>Introduce clientele to the company’s digital platforms.</li><li>Manage sales opportunities with persistency.</li><li>Orchestrate internally and externally an effective tender management process according to timelines and SLA’s.</li><li>Ensure high sales conversion ratio which will lead to renewal fleet successfully &amp; will enable further penetration.</li><li>Provide excellent customer service.</li><li>Take ownership for all queries and complaints and ensure they are resolved within agreed timescales and performance standards.</li><li>Liaise with internal departments to ensure adherence to Service level agreements.</li><li>Identify potential trends and threats and take all actions necessary to avoid customer service disruptions.</li><li>Act internally as clients advocate ensuring that the voice of the customer is communicated with responsibility and embedded at the organization.</li><li>Obtain full and sufficient information from customers to enable the progress of all regulatory processes and enable activities to be completed successfully.</li><li>Be involved in any other ad hoc projects / team activities as may be required.</li><li>Manage commercial CRM with attention to detail, emphasize on top and updated data quality.</li><li>Along with the account management team, take all actions to accelerate the completion of all administrative tasks.</li><li>Ensure that CRM automations are functioning properly and report all relevant issues.</li></ul>Qualifications &amp; Skills:<ul><li>Professional experience with a minimum of five (5) years in an equivalent level, preferably in B2B services or in a complex commercial environment.</li><li>University degree in Business Administration or Marketing.</li><li>Excellent interpersonal and communication skills</li><li>Strong Commercial awareness</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Strong listening skills</li><li>Strong written communication skills</li><li>Ability to present effectively.</li><li>Teamwork skills</li><li>Challenger mentality with strong negotiation skills.</li><li>Tech Savviness and new technology adaptiveness.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work both independently as well as a member of a high performing teams.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Highly structured combined with a pragmatic ‘can do’ mentality.</li><li>Motivated with a strong track record of delivery.</li><li>Fluency in English (speaking and writing)</li></ul>

Strategic Accounts Executive

TITAN Greece&nbsp;is looking for a&nbsp;Segment Manager,&nbsp;for our&nbsp;HQ in Athens,&nbsp;to develop and execute segment strategies, leveraging market intelligence and stakeholder relationships to drive growth. This role, reporting to the Marketing Director is responsible for identifying key opportunities, monitoring market trends, and shaping the company's positioning within prioritized segments. The Segment Manager will work closely with internal teams, customers, and industry stakeholders to enhance market presence and align strategies with business objectives.Responsibilities• Develop market models and forecasts to identify high-value opportunity segments based on value, volume, and strategic fit.• Conduct in-depth research on segment ecosystems, including competitors, influencers, and key stakeholders, identifying opportunities and risks.• Track and analyze regulatory developments affecting prioritized segments.• Design and implement growth and engagement strategies for prioritized segments (e.g., Real Estate &amp; Hospitality).• Build and maintain relationships with key customers and influencers through industry events, conferences, and expos.• Gather and analyze customer feedback, trends, and purchasing behaviors to provide actionable insights to product and marketing teams.• Represent TITAN in industry bodies and advocacy initiatives to strengthen presence and influence.• Identify and prioritize untapped opportunities within the segment to drive business growth.• Work with product teams to develop and refine segment-specific value propositions.• Educate sales teams on segment dynamics and collaborate on compelling segment-specific narratives.• Partner with product managers to translate segment needs into product definitions.• Collaborate with CPE to monitor segment performance metrics, including revenue, market share, and customer satisfaction, to enhance strategies.Qualifications• Bachelor's degree in Business Administration, Marketing, or a related field.• Master's degree in Marketing or Business Administration is preferred.• 5+ years of experience in sales &amp; marketing. Experience in cement or lightweight building materials industries will be considered a plus.• Strategic thinking and problem-solving ability.• Strong change leadership skills.• Customer-centric mindset.• Strong cross-departmental collaboration and coordination skills.• Continuous improvement mindset.&nbsp;What We Offer • Private health insurance• Pension plan• Annual checkup• Performance bonus• Prepaid supermarket cards• Learning &amp; Development opportunities• Internships &amp; summer schools for employees’ children• Wellness programs &amp; special offers At TITAN, we provide equal opportunities for employment, prohibiting any kind of discrimination. All applications will be acknowledged and treated with the strictest confidence.

Segment Manager

The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets but also as a B2B product. Having our product available in different parts of the world and offering sports all around the world requires to have support around the clock. Our Product Development organisation is truly Global with cross functional teams spanning 5 Tech Hubs. These can be found in Malta, Budapest, Stockholm, Tallinn and Athens.The WowMuch like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.Our Sportsbook Platform is ours – from our Architecture to our Trading teams – we have an in-house platform which hosts our brands offering Sportsbetting for our customers. From the tools our traders use to the cutting edge features our customers use to bet on various sports – our teams are the backbone to making this happen! Our aim is to create the best performance, functionality and user experience in the iGaming industry! As part of our Sportsbook tech team – a high performance, throughout and availability product serving many brands (20+), you will be key in ensuring that the team delivers the required business value.&nbsp;You’ll focus on ensuring the team delivers the cleanest possible product, preventing bugs from ever making it to production! The aim is to go beyond simple quality control and adopt a real quality assurance mind-set, ensuring that the team is building the right things, in the right way.In this role you will identify and implement best practices into our development and release processes to support our high-quality ambitions.&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Maintaining and building new test automation suites for both functional and performance testing</li><li>Backend testing of APIs using Fiddler, Postman</li><li>Using tools such as Splunk and Grafana to monitor logs and server performance</li><li>Manual Feature Testing</li></ul>What we are looking for<ul><li>Creating Test Scripts</li><li>C# or any practical OOP knowledge</li><li>Familiar with performance and load testing</li><li>Knowledge of Specflow and Jmeter</li><li>Knowledge of JIRA (or any project management tool)</li><li>Working in an Agile environment with methods like Scrum/KANBAN</li></ul>&nbsp;Extra awesome<ul><li>Passion for testing and continuous integration/deployment</li><li>BDD</li><li>ISTQB Certificate</li><li>Online gambling sites, especially sports betting</li></ul>&nbsp;What we offerMonthly Allowance for Lunch Private &amp; Life Plan Insurance for you and your family Team Building Budget Annual Wellness Allowance Corporate Travel Insurance Events and initiatives both Local (Quarterly Meetings) and Global Professional Development Programs &amp; Internal Career Opportunities Milestone Birthday

Sportsbook – Backend QA Engineer

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

Intellectica is recruiting a highly skilled&nbsp;Chief Financial Officer&nbsp;on behalf of its client, a dynamic, fast-growing maritime investment and operations group with global reach. Operating across shipping, energy, and maritime asset management sectors through a series of entities, the group is known for its ambitious growth strategy, entrepreneurial leadership, and capital markets activity. The company is seeking an accomplished Chief Financial Officer to support its CEO and Board in managing financial operations, strategic investments, and capital structuring across a complex international portfolio. Based in Metamorfosi, Attiki, Greece and reporting directly to the Group CEO, the successful candidate will serve as a senior financial leader and strategic partner, supporting Board-level tasks and contributing to decision-making across listed and private entities.Key activities and responsibilities of this role include:<ul><li>Lead strategic financial planning, forecasting, and capital allocation across the group’s maritime and energy-related operations.</li><li>Develop and execute complex financing structures including shipping debt, sale-leasebacks, convertible instruments, and syndicated equity placements.</li><li>Manage public company reporting and investor relations in coordination with external advisors and stock exchange requirements.</li><li>Lead financial aspects of mergers, acquisitions, and divestitures across shipping and adjacent sectors.</li><li>Support the CEO and BoD in strategic capital markets initiatives, including IPOs, spin-offs, and equity/debt issuance strategies.</li><li>Ensure strong liquidity and working capital oversight across diversified shipping and energy subsidiaries.</li><li>Oversee audit processes, tax structuring, internal controls, and financial risk management across jurisdictions.</li><li>Build and manage relationships with banks, institutional investors, legal firms, and regulatory authorities.</li><li>Supervise and mentor an internal and external finance team across multiple geographies and corporate entities.</li><li>Represent the CEO and act as a delegate in high-stakes financial negotiations, Board-level presentations, and investor forums.</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, Economics, or related field; MSc or MBA preferred</li><li>12+ years of progressive leadership in corporate finance, with at least 5 years in CFO or similar roles in maritime, shipping, or investment firms</li><li>Proven experience in shipping finance, capital markets, and corporate transactions (IPOs, spin-offs, restructurings)</li><li>Track record of executing structured debt and equity deals in the maritime or industrial sector</li><li>Familiarity with SEC reporting and capital markets compliance for NASDAQ or other listed entities</li><li>Strong knowledge of shipping operations, vessel economics, and global financing frameworks</li><li>Skilled in Excel modeling, ERP systems, and financial planning tools</li><li>Fluent in English and ideally Greek; strong written and presentation skills</li></ul>Core competencies of a successful candidate:<ul><li>Strategic mindset with transactional depth</li><li>Influential communicator and Board-level presence</li><li>Resilient, hands-on, and adaptable leader</li><li>Decisive in fast-paced, complex environments</li></ul>Apply now!Please send your CV in strict confidence at&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="mailto:candidates@intellecticagroup.com">candidates@intellecticagroup.com</a>&nbsp;by quoting reference int-0365 and connect your talent and ambitions to a world of opportunities.

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