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The Strategic Accounts Executive is responsible for creating and providing additional value to Ayvens’ existing Strategic Accounts. Focus of his/her responsibilities is to develop and extend business with existing Customers by cultivating relationship and offering recognizable added value.The individual selected for the role will be concerned with the company’s external facing, consistency, customer satisfaction, new products launching, and ongoing provision of accurate and timely vehicle fleet performance data and analysis to the assigned accounts.Key Responsibilities:<ul><li>Build long-term relationships with existing Strategic Accounts that focus on delivering added value and result on increasing customer satisfaction index.</li><li>Develop deep knowledge of company’s propositions, products, and tools. &nbsp;</li><li>Excellent knowledge of the automotive industry.</li><li>Develop &amp; implement Yearly Strategic Account Plan.</li><li>Involve the company’s senior management where necessary.&nbsp;</li><li>Conduct meetings with clientele according to yearly plan, aiming to cultivate relationship both in depth and breadth.</li><li>Pro-actively and methodically identify customer needs and create plan to provide adequate fleet management solutions through the company’s propositions suite.</li><li>Introduce clientele to the company’s digital platforms.</li><li>Manage sales opportunities with persistency.</li><li>Orchestrate internally and externally an effective tender management process according to timelines and SLA’s.</li><li>Ensure high sales conversion ratio which will lead to renewal fleet successfully &amp; will enable further penetration.</li><li>Provide excellent customer service.</li><li>Take ownership for all queries and complaints and ensure they are resolved within agreed timescales and performance standards.</li><li>Liaise with internal departments to ensure adherence to Service level agreements.</li><li>Identify potential trends and threats and take all actions necessary to avoid customer service disruptions.</li><li>Act internally as clients advocate ensuring that the voice of the customer is communicated with responsibility and embedded at the organization.</li><li>Obtain full and sufficient information from customers to enable the progress of all regulatory processes and enable activities to be completed successfully.</li><li>Be involved in any other ad hoc projects / team activities as may be required.</li><li>Manage commercial CRM with attention to detail, emphasize on top and updated data quality.</li><li>Along with the account management team, take all actions to accelerate the completion of all administrative tasks.</li><li>Ensure that CRM automations are functioning properly and report all relevant issues.</li></ul>Qualifications &amp; Skills:<ul><li>Professional experience with a minimum of five (5) years in an equivalent level, preferably in B2B services or in a complex commercial environment.</li><li>University degree in Business Administration or Marketing.</li><li>Excellent interpersonal and communication skills</li><li>Strong Commercial awareness</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Strong listening skills</li><li>Strong written communication skills</li><li>Ability to present effectively.</li><li>Teamwork skills</li><li>Challenger mentality with strong negotiation skills.</li><li>Tech Savviness and new technology adaptiveness.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work both independently as well as a member of a high performing teams.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Highly structured combined with a pragmatic ‘can do’ mentality.</li><li>Motivated with a strong track record of delivery.</li><li>Fluency in English (speaking and writing)</li></ul>

Strategic Accounts Executive

Cyber Security GRC Manager What Impact will you make? #YourOpportunity If you understand the very real dangers cyber threats pose and embrace the challenge of helping keep people and networks safe, then Deloitte Cyber is the right place to develop your career. We offer a wide range of opportunities to work with industry-leading clients and projects — and the technological resources to help them tackle their biggest challenges.A role with Deloitte Cyber, isn’t just a career. It’s a calling. To help make the world more trustworthy, resilient, and secure. If you’re interested in joining a group of people who don’t just want to fix what’s broken but want to build something better, apply for a role with Deloitte Cyber.We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy designing and implementing innovative cybersecurity and data protection strategies, for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the definition of new and cutting-edge solutions to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a cyber enthusiast and visionary and you think that it will shape our future.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds. #YourRole<ul><li>Act as a lead consultant by managing cybersecurity activities within wider projects, identifying, evaluating, and designing best in class cybersecurity and data protection solutions, demonstrating operational excellence, vision and strategic thinking.</li><li>Execute complex project activities, mentor, and support less experienced team members, coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations.</li><li>Face and solve customer cybersecurity and data protection technology-driven challenges in an innovative and effective way.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Contribute to the development of Deloitte’s cyber practice.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor in Information Technology, Computer Science, or a related field.</li><li>Master’s degree in Cyber/ Information Security, or a related field.</li><li>Relevant professional certifications, such as: CISM, CISSP, CISA, CDPSE, CRISC, CIPM, ISO 27001 Lead Auditor etc. will be considered a plus.</li><li>Solid expertise in Cyber Security Strategies, Cyber Security Assessments, Cyber Security Frameworks, Data Privacy &amp; Protection concepts. Experience in DORA, NIS2, ISO27001, NIST, AI security will be considered a plus.</li><li>Fluent knowledge of English language.</li><li>Passion and curiosity for the cybersecurity industry and technology trends, innovations and frameworks, as well as current IT security technologies.</li><li>Be an independent and collaborative person who cooperates in one or more project teams to deliver high quality results.</li><li>Possess interpersonal skills and the ability to develop effective and lasting relationships with clients and colleagues.</li><li>Ability to conduct complex analyses and communicate them clearly and concisely to target audiences of different cultures, technical backgrounds and levels of seniority.</li><li>Military obligations fulfilled where applicable.</li></ul> #ChooseDeloitteif:<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp; #AboutDeloitte Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights, and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security GRC Manager

At  Concentrix  B2B Sales we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp; We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.&nbsp; &nbsp; We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;We’re seeking an Account Manager to join our team and support our partners in maximizing the potential of the hardware solutions of a leading IT provider. You’ll collaborate with partners, engaging in outbound calls, meetings, and emails to enhance relationships, optimize solutions, and drive adoption across a diverse portfolio. You'll manage the full sales lifecycle, from initial engagement to ongoing support, ensuring that clients receive exceptional value and service. &nbsp; Join us!  &nbsp; &nbsp; &nbsp;You’ll be responsible for:<ul><li>Achieve revenue-based quotas by selling and renewing Full Hardware Solutions, including PCs and Desktops. Explore upsell opportunities when applicable.</li><li>Operate within a dedicated territory, focusing on business partners that cater to companies with over 150 employees.</li><li>Conduct outbound calls, hold meetings, and manage email communications to engage with your assigned portfolio.</li><li>Manage the complete sales process from initial engagement through discovery, solution proposal, execution, and provide ongoing support to ensure customer satisfaction and retention.</li><li>Work closely with cross-functional teams and management to optimize sales processes and systems for an enhanced customer experience.</li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;</li><li>Work Hours: Initially onsite Monday to Friday from 9:00 to 17:00, with the potential for a hybrid model (up to 2 days remote) based on performance. &nbsp;</li></ul>&nbsp;What we’re looking for:<ul><li>Fluent in English and Norwegian, both written and spoken.</li><li>2-3 years in a sales environment preferred, with a history of achieving individual or team sales quotas/goals.</li><li>Proven ability to communicate effectively with customers in a fast-paced environment, fostering positive relationships.</li><li>Experience with CRM systems, particularly Microsoft Dynamics, is advantageous.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage multiple priorities effectively, with a track record of success.</li></ul>&nbsp;What we offer:&nbsp;<ul><li>Competitive remuneration package (14 Salaries).</li><li>Performance based bonuses.</li><li>Opportunities for international Career through Concentrix International Mobility program.</li><li>Employee events.</li><li>Private health insurance + Dental Care.</li><li>Daily meal voucher in Up Hellas card per working day.</li><li>Free gym and other well-being activities.</li><li>Free rooftop cinema with Acropolis views.</li><li>Enjoy your lunch break at our brand new corporate cafeteria.</li></ul>&nbsp;You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;

R1684982 B2B Account Manager (Norwegian Speaker)

Epsilon Net, the largest Business Software Group in Greece with a full portfolio of specialized services and sales software solutions, is seeking a Sales Account Manager&nbsp;Responsibilities:<ul><li>Manage and grow a portfolio of hospitality clients (including hotels, resorts, travel agencies)</li><li>Identify new business opportunities and upsell software solutions to existing clients</li><li>Achieve sales targets, revenue goals, and KPIs set by the company</li><li>Conduct product demonstrations and presentations to showcase software solutions and features</li><li>Monitor market trends, competitor offerings, and technology developments in the hospitality sector</li><li>Negotiate contracts, software licenses, and service agreements with clients</li><li>Build and maintain long-term client relationships, ensuring high levels of retention and satisfaction</li><li>Participate in industry events to promote software solutions and expand network</li></ul>&nbsp;Requirements:<ul><li>University degree in a business-related field, Information Technology, or a related discipline</li><li>At least 3 years of experience in the hospitality industry (hotel tech, travel tech, or hospitality services preferred)</li><li>Strong network and deep understanding of the hotel market, distribution channels, and industry trends</li><li>Proven account management skills and ability to handle large accounts</li><li>Excellent communication, negotiation, and presentation skills</li><li>Results-oriented, self-motivated, and able to work in a fast-paced, competitive environment</li><li>Strong command of the English language and advanced PC skills</li></ul>&nbsp;What We Offer:<ul><li>Competitive salary &amp; and performance-based bonuses</li><li>Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).</li><li>Private medical insurance &amp; psychological support services.</li><li>Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women)</li><li>Company car</li></ul>

Sales Account Manager_Hospitality

Ως Assistant Store Manager καθημερινά:<ul><li>Βοηθάς στην καθοδήγηση της&nbsp;ομάδας και επικοινωνείς για τη διαμόρφωση εργασιακού κλίματος με στόχο την απόδοση και την ανάπτυξη ικανοτήτων</li><li>Οργανώνεις τις καθημερινές ρουτίνες εργασίας, σύμφωνα με τους στόχους του καταστήματος</li><li>Διασφαλίζεις την καθαριότητα, την άριστη ποιότητα των προϊόντων και εξυπηρέτησης</li><li>Υποδέχεσαι φιλικά και ευχάριστα τους πελάτες, χτίζοντας σχέσεις με τη γειτονιά</li><li>Ενημερώνεις για προωθητικές ενέργειες και νέα προϊόντα</li><li>Εποπτεύεις τις ταμειακές συναλλαγές και εξασφαλίζεις επαρκή χρηματικά αποθέματα</li><li>Εκπαιδεύεις και καθοδηγείς το προσωπικό για τη βελτίωση της απόδοσης και της εξυπηρέτησης πελατών</li><li>Εξασφαλίζεις τη σωστή στελέχωση και κατανομή καθηκόντων στο προσωπικό</li><li>Επικοινωνείς άμεσα με τους πελάτες και διαχειρίζεσαι τα παράπονα σύμφωνα με τις διαδικασίες της εταιρείας</li></ul>Θα χρειαστεί να:<ul><li>Έχεις προηγούμενη εμπειρία σε αντίστοιχο ρόλο σε καταστήματα λιανικής ή καφεστίασης</li><li>Έχεις ηγηθεί ομάδας στο παρελθόν</li><li>Επικοινωνείς αποτελεσματικά</li><li>Οργανώνεις τις καθημερινές λειτουργίες του καταστήματος</li><li>Διαχειρίζεσαι το&nbsp;χρόνο και τις βάρδιες αποδοτικά</li><li>Επιλύεις προβλήματα γρήγορα και επιδραστικά</li><li>Γνωρίζεις από διαχείρηση οικονομικών και ταμειακών συναλλαγών</li><li>Καθοδηγείς και εκπαιδεύεις το προσωπικό</li><li>Συντηρείς και διαχειρίζεσαι τον εξοπλισμό του καταστήματος</li><li>Γνωρίζεις και να εφαρμόζεις κανονισμούς και εταιρικές πολιτικές</li><li>Διαθέτεις πιστοποιητικό υγείας σε ισχύ&nbsp;(απαραίτητο)</li></ul>Τι προσφέρουμε:<ul><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης εντός της ομάδας</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>

Assistant Store Manager - Χαλάνδρι

As the Sales Business Expert, you will lead the design, execution, and optimization of sales campaigns towards new prospects and existing customers, driving growth and innovation across Tied Agents network. You will coordinate high-performing sales teams, act as an Agile team member for digital initiatives and leverage digital marketing strategies to maximize campaign impact. Furthermore, you will be accountable to materialize the company’s sales strategy through digital transformation initiatives and performance improvement projects, ensuring the proper synchronization of people, procedures and systems to ensure the implementation of strategic objectives, under the defined timeline. &nbsp; As of your role, you will be working closely with Sales Management and be appointed as the call-to-action person for the execution and monitoring of the strategic plans’ accomplishment, aiming on continuous improvement of the assessed business areas. &nbsp;Key Responsibilities: •&nbsp;&nbsp; &nbsp;Manage, mentor, and motivate Tied Agent sales teams, with close collaboration of Sales Executives, on ensuring the achievement of campaign targets and push for continuous improvement •&nbsp;&nbsp; &nbsp;Design, develop, and execute lead generation and portfolio campaigns in line with business strategy&nbsp; •&nbsp;&nbsp; &nbsp;Provide training, daily communication, and ongoing support to Agents and corporate business teams by sharing best practices, insights and lessons learned •&nbsp;&nbsp; &nbsp;Oversee campaign setup, lead assignment, and progress tracking using Salesforce and other digital tools •&nbsp;&nbsp; &nbsp;Ensure campaigns are delivered on time, within scope, and within budget •&nbsp;&nbsp; &nbsp;Develop and optimize digital sales channels and marketing campaigns targeting prospects in key markets •&nbsp;&nbsp; &nbsp;Collaborate with the Marketing Department and external agencies for campaign analysis, fostering continuous improvement by leverage digital marketing platforms, analytics, and UX best practices to enhance customer engagement and conversion rates •&nbsp;&nbsp; &nbsp;Monitor and analyze campaign KPIs and KRIs, providing weekly and executive-level reporting •&nbsp;&nbsp; &nbsp;Assess campaign effectiveness, recommend improvements, and ensure budget efficiency •&nbsp;&nbsp; &nbsp;Act as the main point of contact for campaign-related topics and digital distribution assets for the provision of &nbsp; support and issue resolution Qualifications: •&nbsp;&nbsp; &nbsp;University degree in Business, Marketing, or related field •&nbsp;&nbsp; &nbsp;Proven track record in sales teams and leading successful sales campaigns&nbsp; •&nbsp;&nbsp; &nbsp;Excellent communication, presentation, and influencing abilities •&nbsp;&nbsp; &nbsp;Strong business acumen, negotiation, and stakeholder management skills •&nbsp;&nbsp; &nbsp;Expertise in digital marketing, campaign optimization, analytics and digital sales ecosystems •&nbsp;&nbsp; &nbsp;Solid business background and experience working in CRM platforms – preferably into Salesforce&nbsp; •&nbsp;&nbsp; &nbsp;Familiarity with sales processes (back-office operations, performance &amp; quality reporting etc.) •&nbsp;&nbsp; &nbsp;Experience on performance management, having strong analytical skills set&nbsp; Personal Profile: •&nbsp;&nbsp; &nbsp;Visionary with a strategic mindset and hands-on approach •&nbsp;&nbsp; &nbsp;Result oriented, hands-on individual who also can look beyond the tasks at hand with solid track record •&nbsp;&nbsp; &nbsp;Exceptional analytical, problem-solving, and decision-making skills •&nbsp;&nbsp; &nbsp;Ability to inspire and motivate teams, driving high performance and engagement •&nbsp;&nbsp; &nbsp;Competence in prioritizing a varied workload and differing stakeholder priorities •&nbsp;&nbsp; &nbsp;Resilient, adaptable, and committed to continuous learning •&nbsp;&nbsp; &nbsp;Business Acumen and good Interpersonal skills What we offer: •&nbsp;&nbsp; &nbsp;Extensive training opportunities - on-demand and on-site options •&nbsp;&nbsp; &nbsp;Partnership with multiple educational institutions across Greece for advanced education, with tuition support •&nbsp;&nbsp; &nbsp;Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need •&nbsp;&nbsp; &nbsp;Pension Scheme to secure your financial future •&nbsp;&nbsp; &nbsp;Well-being and work-life balance •&nbsp;&nbsp; &nbsp;One-time budget for home-office equipment to make your work-from-home comfortable •&nbsp;&nbsp; &nbsp;Recognition and rewards for excellence •&nbsp;&nbsp; &nbsp;Monthly meal allowance •&nbsp;&nbsp; &nbsp;Recently renovated offices, central location, with easy access

Sales Business Expert

Our Sales team is on the lookout for a passionate&nbsp;Small-Medium Business (SMB) Account Executive&nbsp;to build and nurture relationships with small to medium-sized restaurant and café partners. In this role, you will work closely with our partners, helping them grow their businesses on&nbsp;efood&nbsp;through tailored support, upselling opportunities, and strategic account management. This is a fantastic opportunity for a proactive, results-driven professional who thrives in a fast-paced, customer-focused environment.What You’ll Do:<ul><li>Account Management:&nbsp;Develop and maintain strong relationships with SMB restaurant partners, ensuring their long-term success.</li><li>Performance Optimization:&nbsp;Monitor business and sales KPIs, analyze performance data, and suggest strategic actions to enhance growth.</li><li>Sales &amp; Upselling:&nbsp;Identify opportunities to introduce efood’s services, promotions, and features to maximize partner success.</li><li>Training &amp; Support:&nbsp;Onboard new partners, ensuring they understand the platform, tools, and best practices.</li><li>Problem Resolution:&nbsp;Serve as the primary point of contact for partners, proactively addressing challenges and ensuring a seamless experience.</li><li>Market Analysis:&nbsp;Stay up to date with industry trends and competitor activity to provide valuable insights to partners.</li><li>Reporting &amp; Insights:&nbsp;Maintain accurate records, analyze performance metrics, and provide data-driven reports to management.</li></ul> What you need to be successful <ul><li>1-3 years in account management, sales, or customer success (preferably in food delivery, e-commerce, or hospitality).</li><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Strong communication and interpersonal abilities.</li><li>Analytical mindset with the ability to interpret data and offer strategic recommendations.</li><li>Excellent organizational skills and the ability to manage multiple accounts.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Fluent in Greek and English, both written and spoken.</li><li>A proactive, self-motivated professional with a passion for the food industry and a results-driven approach.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

SMB Account Executive

Reporting to the Financial &amp; Insurance Services Senior Manager, you will play a key role in supporting and developing the Authorized Network’s F&amp;I activities, ensuring operational excellence and strong business performance.🧩 Key Responsibilities<ul><li>Support the Authorized Network in Finance &amp; Insurance business activities through regular communication, guidance, and Sales force training.</li><li>Manage and coordinate F&amp;I-related projects, ensuring timely execution and alignment with strategic objectives.</li><li>Contribute to the preparation and monitoring of the annual budget for Finance &amp; Insurance services.</li><li>Monitor business performance by preparing standard and ad-hoc reports.</li><li>Analyze and evaluate KPIs, supporting the achievement of sales and performance targets.</li><li>Administer and oversee all systems and portals supporting F&amp;I business operations.</li><li>Collaborate with internal Business Units and external partners to develop new products and promotional campaigns.</li><li>Provide continuous market analysis and insights on Finance &amp; Insurance services within the automotive sector.</li></ul>🎓 What We Are Looking For<ul><li>University degree in Finance, Economics, or Business Administration (Master’s degree will be considered an asset).</li><li>Minimum 5 years of experience in a similar role.</li><li>Insurance Mediation Certification (Insurance Agent level) will be considered an asset.</li><li>Excellent knowledge of MS Office, with advanced Excel and strong PowerPoint skills.</li><li>Fluency in English is required.</li></ul>🌟 You Will Thrive in This Role If You Are<ul><li>Dynamic and positive, with a strong team-oriented mindset.</li><li>An excellent communicator, able to work effectively with internal stakeholders and external partners.</li><li>Analytical and detail-oriented, with a strong ability to interpret data and KPIs.</li><li>Results-driven, able to prioritize and deliver against objectives.</li><li>Highly organized, capable of managing multiple responsibilities in a fast-paced environment.</li></ul>👉 Does this sound like you?Apply now and become part of a team that drives innovation and performance in Finance &amp; Insurance services

Finance & Insurance Business Operations and Network Support Officer

<h2>Περιγραφή Θέσης</h2>Our People, Our Energy!&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.&nbsp;Starting with the role:Currently we are searching for a Talent Acquisition Specialist to run the end-to-end attraction and recruitment of candidates for junior to middle level positions in the organization and to promote Motor Oil as an employer of choice in the market.<h2>Κύριες Αρμοδιότητες Ρόλου</h2>During your day you will:<ul><li>Conduct end-to-end recruitment for junior to middle management roles, including CV screening, structured behavioral interviews, personality &amp; potential assessment and internal stakeholder alignment</li><li>Prepare, post, and manage internal and external job advertisements to meet the Group’s evolving recruitment needs</li><li>Manage interview scheduling, candidate communication, and psychometric testing logistics</li><li>Actively support the design and delivery of employer branding (EB) campaigns under the supervision of the Head of TA</li><li>Monitor and maintain recruitment data in SuccessFactors or other relevant HR systems; contributes to the generation of dashboards and reporting</li><li>Participate in career days, events, and targeted campaigns to strengthen the Group’s talent pipeline</li><li>Create proactively Talent poos for the main talent focus areas (operations, commercial, technology, finance etc.)</li><li>Coordinate with hiring managers and HR Managers (HRBPs) to ensure a seamless and timely hiring process, as well as a positive candidate experience</li><li>Adhere to group-wide recruitment strategy and processes and support continuous improvement initiatives</li></ul><h2>Κύρια Προσόντα</h2>What you need to stand out:<ul><li>Bachelor’s degree in Psychology, Business Administration, or other similar discipline</li><li>At least 3 years of experience in recruitment, preferably in a corporate or agency environment</li><li>Master’s degree in Human Resources, Organizational Psychology or MBA will be considered as a plus</li><li>Experience with hiring across multiple departments/sectors in specialists, junior and middle management positions</li><li>Solid understanding of structured behavioral interviews, psychometric assessment tools (e.g. SHL), and recruitment best practices</li><li>Experience with HRIS/ATS platforms, preferably SuccessFactors</li><li>Excellent command of the Greek and English language (oral and written)</li><li>Proficient use of MS Office tools</li></ul>&nbsp;<h2>Επιπλέον Χαρακτηριστικά</h2>&nbsp;<ul><li>Strong communication and interpersonal skills</li><li>Accountability and results orientation</li><li>Planning, organization and presentation skills</li><li>Ability to work individually and as part of a team</li><li>Flexibility and adaptability &nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Talent Acquisition Specialist

Κύρια καθήκοντα:<ul><li>Συμμετέχει στην υλοποίηση της στρατηγικής Marketing της Eταιρείας.</li><li>Συμμετοχή στον σχεδιασμό και υλοποίηση 360° πλάνων Marketing και Επικοινωνίας σε πανελλαδικό και τοπικό επίπεδο για την αποτελεσματική προώθηση των δραστηριοτήτων της Εταιρείας.</li><li>Σχεδιασμός, δημιουργία και υλοποίηση όλων των Digital Campaigns σε Facebook &amp; Google Ads συμπεριλαμβανομένων SEO/SEM, Newsletter, Email marketing, και Display σε συνεργασία με τον Graphic Designer και τη Διαφημιστική εταιρεία.</li><li>Εμπειρία στη διαχείριση &nbsp;Content Marketing, Sο.Μe., Creative, Digital Marketing/Performance, Web Development και Corporate Communications/PR.</li><li>Διοργάνωση εταιρικών εκδηλώσεων.</li><li>Σχεδιασμός και υλοποίηση ενεργειών Εταιρικής Κοινωνικής Ευθύνης, στο πλαίσιο της στρατηγικής Βιώσιμης Ανάπτυξης του Οργανισμού.</li><li>Παρακολούθηση και σχεδιασμός υλικών προβολής και προώθησης.</li><li>Επιμέλεια εταιρικών παρουσιάσεων (executive level) και tailor-made reports.</li><li>Ενημερώνει με όλα τα απαραίτητα Reports για την συνολική παρακολούθηση των ποιοτικών και ποσοτικών στόχων της Διεύθυνσης Marketing.</li><li>Συνεργάζεται με τις υπόλοιπες Διευθύνσεις για όλες τις απαιτούμενες διαδικασίες που χρειάζονται για την επίτευξη των Εταιρικών στόχων. &nbsp;</li></ul>Απαραίτητα προσόντα&nbsp;<ul><li>Πτυχίο ΑΕΙ με κατεύθυνση Marketing ή τα Οικονομικά ή και Επικοινωνία και Διαφήμιση.</li><li>Μεταπτυχιακός Τίτλος Σπουδών στα παραπάνω αντικείμενα, θα θεωρηθεί επιπλέον προσόν.</li><li>Προηγούμενη σχετική εμπειρία τουλάχιστον 5 ετών, με ανάληψη διοικητικού ρόλου, σε δομημένο οργανωτικά επαγγελματικό περιβάλλον.&nbsp;</li><li>Άριστη επικοινωνία στην Ελληνική και Αγγλική γλώσσα (γραπτά και προφορικά).</li><li>Δημιουργική σκέψη και νέες ιδέες.</li><li>Άριστες ικανότητες οργάνωσης, προγραμματισμού και ανάλυσης δεδομένων.</li><li>Άριστες ικανότητες επικοινωνίας και έμπνευσης ατόμων &amp; ομάδων ευθύνης.</li><li>Ικανότητα ανταπόκρισης σε πολλαπλές προθεσμίες και άμεσης προσαρμοστικότητας σε νέα δεδομένα.</li><li>Μεγάλη Εμπειρία στησίματος, διαχείρισης και βελτιστοποίησης διαφημιστικών καμπανιών σε Google Ads &amp; Facebook Ads με άριστη γνώση στην Μέτρηση και αξιολόγηση των στόχων (ROI &amp; KPIs).</li></ul>Παροχές<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Bonus επίτευξης στόχων</li><li>Πρόσθετη Ιατροφαρμακευτική περίθαλψη &nbsp;</li></ul>

Marketing & Communications Manager

Intellectica is recruiting a highly experienced and strategic&nbsp;Senior Account Director&nbsp;on behalf of a leading strategic communications and consulting agency renowned for its cross-sector influence across more than 13 industries. Based in Athens, Greece and reporting to the Head of PR &amp; Corporate Comms, the successful candidate will be responsible for strategizing and leading all communication and promotion activities for the company’s key client accounts, delivering high-quality solutions that meet client objectives and drive business growth.Key activities and responsibilities of this role include:<ul><li>Lead a portfolio of diverse client accounts, ensuring excellence in service delivery and building long-term, trust-based relationships</li><li>Oversee all communication and promotion activities for the clients, including communication strategies, events, campaigns, and press releases</li><li>Act as the senior point of contact for clients, offering high-level strategic counsel tailored to their industry and objectives</li><li>Oversee and execute high-impact client events, from concept development to post-event reporting, ensuring alignment with broader communication goals</li><li>Cultivate and maintain strong relationships with key media outlets, securing meaningful coverage across local, national, and international platforms</li><li>Review and approve client-facing content such as press releases, speeches, executive messaging, and corporate statements</li><li>Collaborate closely with internal creative, digital, and strategy teams to deliver seamless 360° campaign executions</li><li>Manage client budgets, project timelines, and KPIs with a focus on quality, efficiency, and continuous improvement</li><li>Identify and drive organic growth opportunities, while contributing to new business development initiatives</li><li>Shape the client’s public image through briefings, follow-ups, presentations, and full proposals</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc and/or MSc degree in Public Relations, Communications, Journalism, Marketing, or a related discipline or a related field</li><li>At least 6 years of professional experience in PR, corporate communications, or integrated marketing, preferably within an agency environment</li><li>Demonstrated success in leading complex, multi-channel campaigns and managing senior-level client relationships</li><li>Proficient in managing project budgets, performance tracking, and cross-functional collaboration tools</li><li>Proficiency in MS Office Suite (especially in Excel &amp; PowerPoint)</li><li>Fluent in Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong strategic mindset and the ability to work under pressure with poise and clarity</li><li>Exceptional communication, negotiation, and presentation skills</li><li>Strong organizational and project management skills with the ability to handle multiple projects and daily tasks end-to-end, while maintaining attention to detail and adherence to standards of excellence</li><li>A problem-solver able to effectively navigate client relationships</li><li>Able to promote the company’s teamwork spirit, collaborating seamlessly across departments to achieve shared organizational objectives</li><li>A can-do attitude showing willingness to take on responsibilities and go the extra mile</li></ul>

Senior Account Director int-0309

Your role as a Government &amp; Public Sector Consultant / Senior Consultant will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results.In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a Government &amp; Public Sector Consultant / Senior Consultant, you will demonstrate and develop your ability to:<ul><li>Analyze and document the&nbsp;client’s&nbsp;current state process designs by using business process management techniques (e.g. BPMN, RACI, SIPOC, VSM, etc.);</li><li>Identify and document any pain points/quality issues/inefficiencies/non-value-adding activities leading to poor performance;</li><li>Define the process efficiency metrics (KPIs) and the appropriate SLAs;</li><li>Generate business requirement documents for key process improvement projects;</li><li>Effectively monitor project and program implementation;</li><li>Analyze business requirements and prepare technical and functional specifications and develop tender documents;</li><li>Manage and deliver projects and proposals;</li><li>Deal with project research and participate in report writing process;</li><li>Effectively interact with colleagues and clients of varying backgrounds to effectively serve clients.</li></ul> #WinningRequirementsTo qualify for the role you must have:<ul><li>Bachelor’s degree in Public Policy, International Studies, Economics, Business Administration, Finance or Engineering;</li><li>Master’s Degree in Business Administration (MBA) or similar will be considered as a plus;</li><li>Between 2 - 5&nbsp;years of relevant work experience in a consulting firm or related professional area with emphasis on providing advisory services to public sector organizations;</li><li>Knowledge and prior experience in areas related to Government and Public Sector Services gained through serving Greek public administration, European Institutions and / or International Donor Organizations across multiple policy areas;</li><li>Prior experience in preparation of responses to Greek public sector and European tenders will be considered as a plus;</li><li>Understanding of the latest trends across various policy areas (e.g., general public services, economic affairs, environmental protection, social policies), along with insights into major planned Greek public sector reforms and the funding or financing opportunities available for their implementation;</li><li>Strong problem-solving skills and ability to develop insights from quantitative and qualitative information;</li><li>Experience in management of co-funded projects will be considered as a plus;</li><li>Excellent interpersonal skills and ability to prioritize and handle multiple assignments;</li><li>Strong oral and written Greek &amp; English language communication skills;</li><li>Computer literacy;</li><li>Military obligations fulfilled where applicable.</li></ul> #AboutTechnology&amp;Transformation&nbsp;Five core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Engineering, AI &amp; Data;</li><li>Enterprise, Technology &amp; Performance;</li><li>Customer;</li><li>Human Capital.</li></ul>

Government & Public Sector Consultant / Senior Consultant

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

In this role, you will have the opportunity to be responsible for the sales of products/systems within a designated market, in line with the division strategy. You will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Smart Buildings /Distributors Segment in Greece. You will be mainly accountable for:<ul><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.</li><li>Ensuring efficient marketing activities and communicates value proposition to customers.</li><li>Identifying and driving the development of new market opportunities in the designated market following respective customer targets and initiatives.</li><li>Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.</li></ul> Our team dynamics You will join a dynamic, talented, and experienced team, where you will be able to thrive. Qualifications for the role:<ul><li>Up to 2 years of experience in Sales is preferred, but we welcome applications from candidates with varying levels of experience</li><li>University Degree in&nbsp;Electrical Engineering&nbsp;will be highly appreciated.</li><li>Strong&nbsp;Computer literacy ( MS Office , SAP , Salesforce )</li><li>Excellent command of&nbsp;English/Greek Language</li><li>Strong Communication&nbsp;and&nbsp;Negotiation skills</li><li>A collaborative approach with proven ability to develop and&nbsp;manage customer relationships</li><li>Ability to travel / Driver’s license (you can expect some travel to customer site)</li></ul>We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Smart Buildings & Distributors)

Αν λοιπόν θέλεις να ανήκεις στην πιο ενεργή ομάδα στο χώρο των αθλητικών ειδών και: • Αγαπάς τον αθλητισμό και έχεις γνώση πάνω σε συγκεκριμένα αθλήματα • Σου αρέσει να είσαι ενεργό μέλος μιας δυναμικής ομάδας που βάζει στόχους και τους ξεπερνά! • Έχεις όρεξη και ενθουσιασμό για εργασία &nbsp;τότε θα χαρούμε να λάβουμε το βιογραφικό σου για τον ρόλο του&nbsp;Διευθυντή Καταστήματος&nbsp;για τα&nbsp;καταστήματά&nbsp;μας στην ευρύτερη περιοχή της&nbsp;Αθήνας!&nbsp;Το προφίλ σου: &nbsp;<ul><li>Οι πανεπιστημιακές σπουδές σου (ΑΕΙ / Ιδιωτικό Κολλέγιο), να είναι κατά προτίμηση στη Διοίκηση Επιχειρήσεων ή τα Οικονομικά.</li><li>Έχεις αποδεδειγμένο επιτυχημένο ιστορικό προϋπηρεσίας στο χώρο των καταστημάτων λιανικής, σε θέση με ευθύνη ομάδας;</li><li>Κατέχεις ηγετικές ικανότητες και επιχειρηματικό προσανατολισμό; Άλλωστε, είσαι ένας επιχειρηματίας!</li><li>Σου αρέσει να εκπαιδεύεις και να παρακινείς την ομάδα σου, με σκοπό την εξέλιξή της αλλά και με στόχο την αποτελεσματική εξυπηρέτηση και ικανοποίηση του πελάτη;</li><li>Είσαι επικοινωνιακός και οργανωτικός;</li><li>Έχεις καλή γνώση Η/Υ;</li></ul>&nbsp;Μια μέρα στην Intersport:Ήρθε η ώρα να μοιραστούμε μαζί σου και τις καθημερινές αρμοδιότητες που θα έχεις, για να μπορείς να οραματιστείς πώς θα είναι να είσαι το επόμενο κομμάτι της ομάδας μας:<ul><li>Θα διαχειρίζεσαι την ομάδα του καταστήματος, θα την καθοδηγείς και θα ενισχύεις την ανάπτυξή της.</li><li>Θα παρακολουθείς καθημερινά δείκτες απόδοσης και θα υλοποιείς δράσεις για τη βελτίωση της εμπορικής εικόνας και της εξυπηρέτησης.</li><li>Θα φροντίζεις ώστε το κατάστημα να είναι οργανωμένο, καθαρό και πλήρως εφοδιασμένο.</li><li>Θα είσαι υπεύθυνος για τις διαδικασίες και την οικονομική διαχείριση.</li></ul>&nbsp;Για ποιούς λόγους να προτιμήσεις την Intersport ;<ul><li>Ιδιωτικό&nbsp;ιατροφαρμακευτικό&nbsp;πρόγραμμα.</li><li>Συνταξιοδοτικό&nbsp;πρόγραμμα.</li><li>Στηρίζουμε τους εργαζομένους μας και τους παρέχουμε συνεχείς&nbsp;ευκαιρίες εκπαίδευσης!</li><li>Προοπτικές προσωπικής ανάπτυξης και επαγγελματικής&nbsp;εξέλιξης.</li><li>Περηφανευόμαστε για το&nbsp;ζωντανό&nbsp;και&nbsp;ευχάριστο εργασιακό περιβάλλον&nbsp;των καταστημάτων μας!</li><li>Εκπτώσεις&nbsp;σε όλες τις εταιρίες του Ομίλου μας!</li></ul>&nbsp;Αν διαβάζοντας όλα τα παραπάνω ένιωσες πως θέλεις να γίνεις μέλος της ομάδας μας, στείλε μας την αίτησή σου και έλα να ξεκινήσουμε μαζί το επόμενο βήμα της καριέρας σου!

Store Manager (Athens) /Υπεύθυνος Καταστήματος (Aθήνα)

This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

Intellectica is seeking an experienced&nbsp;Commerical Director&nbsp;on behalf of a leading Occupational Health and Safety service provider in Greece. To support its continued expansion, the company is seeking an experienced Commercial Director to lead its commercial strategy and drive growth. Based in Athens, Attiki, the Commercial Director will play a pivotal role in identifying new business opportunities, strengthening client relationships, and optimizing marketing efforts. Reporting directly to the Chief Executive Officer, this individual will oversee a team of 15 professionals across sales, marketing, contracts, and customer service, ensuring strategic alignment and operational efficiency.Key activities and responsibilities of this role include:<ul><li>Defining and executing commercial strategies to drive sustainable revenue growth and market expansion</li><li>Conducting thorough market analysis to identify emerging trends, customer needs, and new business opportunities</li><li>Leading the sales and marketing teams to enhance brand visibility and maximize customer engagement</li><li>Developing and managing strategic partnerships to strengthen the company’s competitive positioning</li><li>Overseeing contract negotiations and ensuring favorable terms that align with business objectives</li><li>Establishing and monitoring KPIs to evaluate commercial performance and inform data-driven decision-making</li><li>Collaborating with senior management to define financial targets and ensure effective budget allocation</li><li>Continuously improving internal processes and optimizing team performance to enhance efficiency and service delivery</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A degree in Engineering or a related field is required; a Master’s degree or an MBA will be considered a valuable asset</li><li>Proven experience in a commercial management or similar role, with a strong focus on identifying new commercial opportunities</li><li>Demonstrated experience in sales and/or marketing and managing relationships with key clients</li><li>Previous experience in a similar company or industry is highly desirable</li><li>In-depth understanding of current health and safety legislation, industry standards, and best practices, will be considered a plus</li><li>Proficiency in MS Office</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Strong ability to communicate effectively across all levels of the organization and foster positive relationships</li><li>Commercial awareness combined with a strategic mindset</li><li>Demonstrated expertise in leading and managing large, diverse teams, inspiring confidence, driving accountability, and cultivating a culture of collaboration and excellence</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li></ul>Benefits provided by the company:<ul><li>Competitive remuneration scheme</li><li>A company car provided with full coverage for fuel expenses</li><li>Company-provided cellphone and laptop</li><li>Health insurance plan</li><li>A structured pension plan</li></ul>

Commercial Director int-0290

We are seeking to hire a highly analytical and driven professional to join our Credit Team in Athens. The successful candidate will work as part of a group responsible for reviewing and approving credit risk associated with complex transactions across multiple products and business segments, including Gas &amp; Power, Oil, and Freight. The role will involve evaluating credit and performance risks on both short-dated and longer-tenor trades, negotiating directly with external counterparties, and collaborating closely with commercial teams to ensure that exposures remain within acceptable limits. This will include the use of appropriate credit risk-mitigation tools and structures where required.<ul><li></li></ul>Knowledge Skills And Abilities<ul><li>5+ years of experience in credit risk roles within a blue-chip bank, trading house, or financial institution</li><li>Proven ability to build and analyse cash flow models and financial analysis, including stress scenario testing</li><li>Must be educated in finance, trading or similar studies to degree level, ideally postgraduate</li><li>Fluent in English</li><li>Someone who is organized, careful, pays attention to details, is able to work in a high-pressured environment, dealing with a range of high priority issues</li><li>Strong analytical skills</li><li>Strong communication skills both verbal and written to be applied also during meetings/calls with clients</li><li>Knowledge of complex credit transactions and the relevant documentation (ISDA, EFET, PPA, etc)</li><li>Familiarity with exposure risk metrics such as EPE and PFE</li></ul>Key Responsibilities<ul><li>Reviewing counterpart / transaction information (qualitative/quantitative) and recommending credit limits for approval</li><li>Managing the credit risk of the assigned portfolio of clients.</li><li>Liaising with traders to understand the commercial relationship and determine the risk appetite of the assigned counterparts</li><li>Speaking to customers to obtain information / understand their business profile versus peer group</li><li>Work with Credit colleagues worldwide to manage exposures / set credit appetite for global groups</li><li>Working with risk mitigation providers – bank/insurance markets as part of the credit management process</li><li>Updating the systems with the relevant credit information and documents</li></ul>Key Relationships:&nbsp;&nbsp;<ul><li>Credit Department</li><li>Trading Department</li><li>Finance Department</li><li>Operations Department</li><li>Counterparts</li></ul>

Credit Risk Manager

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

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