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You are responsible for <ul><li>Leading audit engagements from planning through to execution and reporting</li><li>Evaluating the design and operating effectiveness of internal controls across various business processes</li><li>Developing audit plans and clearly defining the scope and objectives of each audit engagement</li><li>Analyzing complex data sets and preparing comprehensive audit reports for the board</li><li>Acting as a trusted advisor to the board, offering insights and recommendations for process improvements</li><li>Identifying areas of risk and opportunity within the organization and formulating action plans for improvement</li><li>Mentoring and coaching auditors, promoting a culture of continuous learning and professional development</li><li>Staying abreast of industry trends, regulatory changes, and best practices in auditing</li></ul>Your Education &amp; Qualifications are <ul><li>BSc/MSc in Accounting, Finance, Business Administration, or related fields</li><li>Professional qualification (e.g., CPA, ACCA, CIA) is highly preferred</li><li>Minimum of 10 years of relevant experience in auditing, with at least 3 years in a leadership role</li><li>Strong knowledge of internal control frameworks and risk management principles</li><li>Outstanding written and verbal communication abilities</li><li>Proficient in using audit software and tools to analyze data</li></ul>You are a professional with <ul><li>Exceptional analytical and critical thinking skills</li><li>Strong interpersonal skills with the ability to build relationships with stakeholders at all levels</li><li>Demonstrated ability to manage multiple priorities and meet deadlines</li><li>Commitment to ethical standards and professional integrity</li></ul>The company offers <ul><li>Highly Competitive fixed salary</li><li>Bonus</li><li>Private health insurance</li><li>Extra Benefits according to Compensation and Benefits company’s plan</li><li>International and friendly working environment</li><li>Career development prospects within an international organization</li></ul>

Principal Auditor

Αρμοδιότητες <ul><li>Επίβλεψη της λογιστικής παρακολούθησης και της τήρησης βιβλίων πελατών</li><li>Επίβλεψη και συντονισμός του Λογιστικού τμήματος και του τμήματος Μισθοδοσίας</li><li>Σύνταξη και έλεγχος των οικονομικών καταστάσεων σύμφωνα με τα ΕΛΠ ή τα ΔΠΧΠ</li><li>Υποβολή φορολογικών δηλώσεων (ΦΠΑ, ΦΜΥ, Εισοδήματος κ.λπ.)</li><li>Διασφάλιση της συμμόρφωσης με φορολογικές και λογιστικές υποχρεώσεις</li><li>Προετοιμασία οικονομικών καταστάσεων και αναφορών</li><li>Παροχή λογιστικών και φορολογικών συμβουλών σε πελάτες</li><li>Συνεργασία με ελεγκτές και λοιπά τμήματα της εταιρίας</li><li>Εκπαίδευση και καθοδήγηση των μελών του λογιστικού τμήματος</li><li>Ανάπτυξη και βελτίωση διαδικασιών για μεγαλύτερη αποδοτικότητα</li></ul>Εμπειρία &amp; γνώσεις <ul><li>BSc / MSc σε Λογιστική, Οικονομικά ή συναφή κλάδο</li><li>Α’ Τάξη υπογραφή, απαραίτητη</li><li>Επαγγελματική εμπειρία 5+ ετών σε αντίστοιχη θέση, ιδανικά σε ελεγκτική ή λογιστική εταιρία, ή εναλλακτικά σε κλάδους υπηρεσιών ή εμπορίου</li><li>Άριστη γνώση των ΕΛΠ και των ΔΠΧΠ</li><li>Εμπειρία στη φορολογική και εργατική νομοθεσία</li><li>Γνώση ERP συστημάτων και προγραμμάτων λογιστικής</li><li>Άριστη γνώση της αγγλικής γλώσσας (γραπτά και προφορικά)</li></ul>Προσωπικά Χαρακτηριστικά <ul><li>Ικανότητα ηγεσίας και διαχείρισης ομάδας</li><li>Αναλυτική σκέψη και ικανότητα επίλυσης προβλημάτων</li><li>Δεξιότητες διαχείρισης έργων και εμπειρία στη διαχείριση ελέγχου από τον προγραμματισμό μέχρι την ολοκλήρωση</li><li>Προσανατολισμός στο αποτέλεσμα</li><li>Ομαδικό πνεύμα εργασίας</li><li>Επικοινωνιακές δεξιότητες</li></ul>Παροχές <ul><li>Ανταγωνιστικός υψηλός Μισθός</li><li>Extra παροχές σύμφωνα με το πρόγραμμα παροχών της εταιρίας</li><li>Σύγχρονο και πολυεθνικό περιβάλλον εργασίας</li><li>Δυνατότητες επαγγελματικής εξέλιξης εντός του Οργανισμού</li></ul>

Accounting Manager – Audit Firm

Sky Express is currently seeking for&nbsp;Captains (ATR), based in&nbsp;Athens, Greece, who meet the minimum requirements and will effectively demonstrate their values of excellence, respect, integrity, and quality.Requirements:<ul><li>EASA ATPL(A).</li><li>Valid ATR72-600 Type Rating or D course.</li><li>Minimum 3.000 hours of total flying experience.</li><li>Minimum 500 PIC hours flying experience on ATR.</li><li>EASA Class 1 flight crew medical certificate.</li><li>ELP Level 4 or higher.</li><li>Last flight on type within the previous 12 months.</li><li>No-incident/accident certificate issued by authority or previous employer.</li><li>Unrestricted right to live and work in the EU.</li><li>No criminal record.</li><li>Fluency in oral and written English.</li></ul>Benefits:<ul><li>Structured training program.</li><li>Development plan opportunities.</li><li>Young and modern fleet ATR family.</li><li>One of Europe’s fastest-growing airlines.</li><li>One of Europe’s airlines operating toward a sustainable future.</li><li>Indefinite contract.</li><li>Health &amp; Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li><li>Monthly guaranteed payment all year round.</li><li>Block hour payment.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Captains ATR (Greece, Athens based)

Sky Express is currently seeking for ambitious Agents who will join our Call Center&nbsp;department&nbsp;, based in Athens, and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations.Key responsibilities:• Respond to customers’ needs through e-mails and inbound calls• Book tickets• Perform booking changes• Provide information to customers and airport stations Skill set:• Customer oriented• Communication and negotiation skills• Result driven• Ability to work under pressure• Multi-tasking• Team orientedRequirements:• Experience in Customer Service• Excellent command of the English language• PC literacy• Ability to work on rotation shiftsA Bachelor’s degree and knowledge of French and/or German , Italian language will be considered an advantage.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.If you consider yourself an enthusiastic professional that wishes to become a part of Sky Express team

CALL CENTER Agent (based in Athens)

SKY express, the fastest-growing Greek airline, is currently seeking to hire a Crew Scheduling Officer who will join our Crew Rostering team.KEY RESPONSIBILITIES:Responsible for the preparation and the production of crew schedule including all the required pre and post activities in accordance with EU -ops. These activities contain:<ul><li>Scheduling of the required trainings (Flight, Ground and Simulator in cooperation with Training Department.</li><li>Collaborate with HOTAC admin for out of base duties (dead head crew and duty tickets, transportation, and Hotel accommodation).</li><li>Plan and monitor the annual leaves.</li><li>Handling crew requests</li><li>Preparation and Distribution of crew rosters in accordance with EASA and company flight and duty limitations.</li><li>Check the legal compliance of the monthly schedule against all authority rules and safety regulations.</li><li>Upon publication of above schedule, responsible for managing the day-to-day flight activities of crew members while also ensuring compliance with department standards.</li><li>Monitoring the daily flight operation and respond to irregularities.</li></ul>SKILL SET:<ul><li>Experience in airline operations.</li><li>Ability to work under pressure.</li><li>Excellent communication skills and teamwork capability.</li><li>Ability to analyze, negotiate, respond, and resolve complex, sensitive, and confidential issues.</li><li>Communicate clearly (verbally and written) will all levels of employees.</li><li>Make limited decisions and determines best methods to solve problems by referring to established precedents and policies.</li><li>Multitasking skills</li><li>Commitment to rules and procedures.</li><li>Well organized</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree or experienced in related field.</li><li>Confidence user of Greek &amp; English language.</li><li>Excellent knowledge of MS Office 365 suite.</li><li>Able to work in a flexible schedule, weekends, and bank holidays.</li></ul>The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted.Candidates who will be contacted, may be asked for further information as part of our screening process.

Crew Scheduling Officer (Athens - based) – Full time.

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

Job description<ol><li>Ενισχύει&nbsp;και&nbsp;βελτιώνει τις σχέσεις&nbsp;της εταιρείας με το&nbsp;χονδρεμπόριο,&nbsp;τις αλυσίδες supermarket &amp; τα μικρά σημεία&nbsp;που&nbsp;βρίσκονται στην περιοχή ευθύνης του/ης</li><li>Βελτιώνει καθημερινά το πλαίσιο συνεργασίας με το υφιστάμενο πελατολόγιο, μέσω συχνών και προγραμματισμένων&nbsp;επισκέψεων</li><li>Μεριμνά για τη&nbsp;συνεχή αναζήτηση νέων πελατών, βάσει του πλάνου στόχευσης</li><li>Διαχειρίζεται το εταιρικό&nbsp;εμπορικό πρόγραμμα μέσω tablet, καταχωρώντας νέους πελάτες και τυχόν ελλείψεις της αγοράς, παρακολουθώντας παράλληλα τις εμπορικές συμφωνίες</li><li>Πραγματοποιεί&nbsp;προβλέψεις πωλήσεων&nbsp;της περιοχής του/ης&nbsp;σε τακτική βάση ανά προϊόν, κατηγορία πελατών, γεωγραφική περιοχή και συμμετέχει στον&nbsp;καθορισμό των στόχων,&nbsp;λαμβάνοντας υπόψη το εγκεκριμένο budget πωλήσεων και εξόδων</li><li>Καθοδηγεί, εκπαιδεύει και είναι υπεύθυνος για τον έλεγχο του Δικτύου Διανομής (συνεργάτες-διανομείς-οδηγοί ex-van)</li><li>Συγκεντρώνει πληροφορίες του ανταγωνισμού και τις καταγράφει στο εβδομαδιαίο report</li><li>Μεριμνά&nbsp;τα υπόλοιπα πελατών να μην υπερβαίνουν τα προκαθορισμένα πλαφόν πιστώσεων</li></ol>Job requirements<ul><li>Εμπειρία τουλάχιστον&nbsp;3 ετών&nbsp;σε ανάλογη θέση στο κλάδο των&nbsp;FMCG</li><li>Απόφοιτος τριτοβάθμιας εκπαίδευσης, σχολής Business ή Οικονομικών ή Marketing&nbsp;</li><li>Κάτοχος μεταπτυχιακού τίτλου, κατεύθυνσης Management ή Marketing, θα θεωρηθεί ανταγωνιστικό πλεονέκτημα</li><li>Πιστοποιημένη άριστη γνώση Αγγλικών</li><li>Εμπειρία&nbsp;σε&nbsp;πρακτικές&nbsp;merchandising&nbsp;και&nbsp;space&nbsp;management&nbsp;</li><li>Άριστη γνώση MS Office &amp; γνώση σε ERP SAP, θα εκτιμηθεί</li><li>Κάτοχος ερασιτεχνικού διπλώματος οδήγησης</li></ul>Πακέτο Αποδοχών<ul><li>Ανταγωνιστικό πακέτο αποδοχών&nbsp;</li><li>Εταιρικό Ι.Χ., Κάρτα Καυσίμων, Κινητό Τηλέφωνο, Laptop &amp; Tablet</li><li>Ιδιωτικό πρόγραμμα ασφάλισης</li><li>Συνεχής εξέλιξη και εκπαίδευση</li><li>Ισορροπία μεταξύ της προσωπικής και της εργασιακής ζωής</li></ul>Και το πιο σημαντικό είναι η ευκαιρία να απασχοληθείς σε μια εταιρεία, που νοιάζεται για ΕΣΕΝΑ και την ΟΙΚΟΓΕΝΕΙΑ σου!

ΕΠΙΘΕΩΡΗΤΗΣ ΠΩΛΗΣΕΩΝ ΓΑΛΑΚΤΟΚΟΜΙΚΩΝ - ΑΘΗΝΑ

As a Digital Products Senior Specialist, you will have a significant contribution to the conceptualization, development, and promotion of TORA’s digital products and services in alignment with the legal framework that will support the achievement of the performance and P&amp;L targets.&nbsp;Your day to day will include:<ul><li>Developing new or enhancing existing features / customer journeys&nbsp;</li><li>Establishing processes and standards for TORA digital products, ensuring efficient operation, aligned with regulatory requirements</li><li>Collaborating with vendors and the Technology Team to define and communicate business requirements for new or updated digital products</li><li>Working closely with the Design and UX Research teams to define customer journeys and create unique user experiences</li><li>Supporting roll-out and GTM plans, including ATL/BTL marketing initiatives</li><li>Contributing to copywriting and tone-appropriate content creation</li><li>Participating in market research projects to support product development&nbsp;</li><li>Preparing weekly and monthly KPI reports, tracking sales, engagement, usage, and feedback</li><li>Ensuring operational accuracy and availability of digital products, resolving technical issues promptly, in liaison with the Technology Team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor’s degree in Marketing/ Digital Marketing, Business Management, Finance or related field</li><li>Master’s degree will be considered an asset</li><li>5+ years of working experience in Marketing or Product, preferably in the financial sector</li><li>Solid marketing background, digital products knowledge and project management experience</li><li>Proven track record in supporting activities in large scale projects</li><li>Ability to work independently and handle multiple concurrent projects to be delivered in strict timeframes</li><li>Very good knowledge of MS Office, especially Excel and PowerPoint – MS Project would be considered an asset</li><li>Strong communication skills and fluency in Greek and English (oral and written)</li><li>Knowledge and/or passion for banking industry and e-money solutions is a plus</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Digital Products Senior Specialist (Tora Wallet)

As a Stores Concept &amp; Design Specialist, you'll tweak store layouts to enhance customer experience and boost OPAP/PLAY product buzz. Ready to level up in the vibrant world of our retail network?&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Designing and developing product displays, stands, furniture, and POP material for OPAP &amp; Play Stores•&nbsp;&nbsp;&nbsp;Optimizing store layout presentation of all products &amp; supporting materials to maximize revenue&nbsp;•&nbsp;&nbsp;&nbsp;Assisting in the design, development, and execution of new store concepts based on compliance framework•&nbsp;&nbsp;&nbsp;Creating easy-to-follow merchandising guides•&nbsp;&nbsp;&nbsp;Working closely with vendors to update and develop store layouts•&nbsp;&nbsp;&nbsp;Checking that store equipment is placed correctly according to regulation and standards•&nbsp;&nbsp;&nbsp;Performing regular store visits to validate accurate implementation of design standards&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc in Architecture, Interior Design, Product Design, Marketing or any other relevant field•&nbsp;&nbsp;3+ years of experience in a similar role in the Retail/Banking industry•&nbsp;&nbsp;&nbsp;Proficient user of AutoCAD, of SketchUp &amp; V-Ray (or other relevant 3D modeling programs) and of Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere)•&nbsp;&nbsp;&nbsp;Creativity &amp; conceptual thinking•&nbsp;&nbsp;&nbsp;Organizational skills, with attention to detail&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Stores Concept & Design Specialist (Fixed-Term Contract)

As a&nbsp;Customer Support Agent,&nbsp;you will be actively listening to customer concerns, resolving issues, and ensuring their overall satisfaction. You will turn negative experiences into positive ones, fostering customer loyalty and improving the company's reputation.How you will contribute to our success:<ul><li>Handle client calls&nbsp;and subscribers of telecommunications providers to set up appointments and provide accurate, satisfactory answers to their queries and concerns in a timely manner;</li><li>Answer incoming calls and respond to customer emails;</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions ;</li><li>De-escalate situations resolving queries and complaints of dissatisfied customers, offering assistance and support;</li><li>Identify and escalate priority issues and report them to high-level management;</li><li>Follow up complicated customer calls where required;</li><li>Collaborate with other call center professionals to improve customer service;</li><li>Help train new employees and inform them about the company’s customer management policies;</li><li>Record data accurately and enter appointments in the system;</li><li>Process orders, forms, and applications;</li><li>Meet daily qualitative and quantitative targets and meet objectives for service, productivity and quality.</li></ul>To be a fit you will need:<ul><li>Very good command of the German language (current level B2-C1);</li><li>Strong verbal and written communication skills along with active listening;</li><li>Literacy in MS Office;</li><li>Customer focus and adaptability to different personality types;</li><li>Ability to multi-task, set priorities and manage time effectively;</li><li>Professionalism and attention to detail;</li><li>Advanced organizational skills.</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Catered lunch benefit;</li><li>Private Health Insurance;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>Phoenix Engineering is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences and treat them with fairness and confidentiality. We do not discriminate based on age, sex, race, color, religion, national origin, disability or any other characteristic. If you are ready to unlock your potential, we will be happy to receive your CV!

Customer Support Agent (German speaker)

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Job Ads Αθήνα - Page 11

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digital products senior specialist (tora wallet)

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stores concept & design specialist (fixed-term contract)

ΟΠΑΠ

customer support agent (german speaker)

Phoenix Engineering