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Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?​Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp;and use your sales skills in&nbsp;German.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;German &nbsp;language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>100% work from home (anywhere in Greece)</li><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>20-25% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through our International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German speaking B2B Sales Representative - Remote

We are recruiting Customer Representative for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsWhy join usAre you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix&nbsp;Greece and use your communications skills in Spanish.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Spanish</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Spanish speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills.Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix&nbsp;is a great match if you:<ul><li>Are fluent in French</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

French speaking Customer Service Representative

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Croatian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Croatian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Croatian Customer Support Advisor

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Polish.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in&nbsp;Polish&nbsp;language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Polish B2B Sales Advisor

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Mandarin. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Mandarin</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Location:GRC Athens - Minwos 10-16Language Requirements:English, MandarinTime Type:Full time

Mandarin speaking Customer Service Representative

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Cantonese. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Cantonese</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.Location:GRC Athens - Minwos 10-16Language Requirements:English, Yue (Cantonese)Time Type:Full time

Cantonese speaking Customer Service Representative

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece:Key Responsibilities:<ul><li>Client Consultation: Demonstrate a commitment to consultative sales to achieve client goals.</li><li>Portfolio Management: Manage a portfolio of small business clients, focusing on revenue growth.</li><li>High volume proactive outreach</li><li>Client Needs: Prioritize outreach based on an understanding of client needs and research vertical/market industry insights.</li><li>Tailored Solutions: Identify sales opportunities and provide tailored solutions to meet client goals.</li><li>Product Optimization: Engage proactively and reactively with clients to assess and optimize product performance.</li><li>Continuous Improvement: Suggest improvements for ad products and customer experience.</li><li>Knowledge Development: Develop and share expert knowledge of our advertising solutions, including performance impacts.</li></ul>Experience/Skills Required:<ul><li>Language Proficiency: Fluency in Arabic with a very good command of English (at least B2 level).</li><li>Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage.</li><li>Work Ethic: Highly motivated individuals with a strong work ethic are desired.</li><li>Sales Experience: At least 1 year overall strong sales-oriented outlook, including:</li><li>Short sales cycles</li><li>High volume proactive outreach</li><li>Immediate implementation or adoption of recommended solutions.</li><li>Delivering exceptional customer experience for a one-touch service model.</li><li>Ability to perform in a fast-paced environment, having accountability of own metrics and results.</li><li>Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach</li></ul>What we offer:&nbsp;<ul><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries)</li><li>Opportunities for international Career through our International Mobility program</li><li>Achievable monthly performance bonus</li><li>A challenging working environment</li><li>Employee events</li><li>Private health insurance + Dental Care</li><li>3 euros meal voucher in Up Hellas card per working day</li><li>Free gym and other well-being activities</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li><li>&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix&nbsp;Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Arabic speaking Digital Sales and Marketing Consultant

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Cyprus&nbsp;(shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels – live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English&nbsp;is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent (Cyprus market)

Our Dispatching team is growing and we are looking for our new superstar Dispatchers to organize deliveries accurately and efficiently, and take our operations to the next level!In this role your main goal will be to use verbal and written communications to expedite deliveries to our customers. You will monitor "delivered by efood" orders in real-time, making sure that everything works flawlessly. You will use your good judgment to make decisions in a fast-paced environment in order to lift any blockers on our riders' way to the PERFECT delivery!What you’ll do:&nbsp;<ul><li>Monitor orders and handle issues from the watchlist</li><li>Manage multiple incoming interactions simultaneously and effortlessly determine which take priority</li><li>Ensure that delivery zone performance and delays are on track and make corrective actions proactively and whenever needed</li><li>Handle contact from partners, riders &amp; customers through chat &amp; calls</li><li>Monitor order routing and make adjustments</li><li>Inform and provide feedback on customers for their order status if and when needed,&nbsp;and contact the partners when required</li></ul> What you need to be successful <ul><li>1-2 years of previous experience in a customer facing role within call center environment</li><li>Previous experience as dispatcher will be considered a plus</li><li>Problem-solving mindset, with the ability to find the best solution to every customer related issue</li><li>Multitasking and critical thinking</li><li>Attention to detail</li><li>Great communication skills</li><li>Excellent computer and typing skills</li><li>BSc degree will be considered a plus</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Dispatcher (Customer Care)

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