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Αναφερόμενος/η στην&nbsp;Customer Care Team Leader&nbsp;του τμήματος&nbsp;Customer Relations, θα έχεις την ευθύνη για να: • Παρέχεις την καλύτερη δυνατή εξυπηρέτηση στον πελάτη • Παρακολουθείς το επίπεδο της παρεχόμενης εξυπηρέτησης από τους εξωτερικούς συνεργάτες (Μεταφορικές εταιρείες και Συναρμολόγηση) σε σχέση με τις απαιτήσεις και προδιαγραφές της εταιρείας • Συμβάλλεις ενεργά για ένα ευπρεπές, ασφαλές και καθαρό (σαν καινούριο) περιβάλλον σύμφωνα με την εικόνα και τους κανόνες της ΙΚΕΑ. • Εφαρμόζεις τις ρουτίνες και τις διαδικασίες του τμήματος όπως ανατίθενται βάσει των εταιρικών οδηγιών. Τα Προσόντα Σου • Απολυτήριο Λυκείου • Καλή γνώση της Αγγλικής γλώσσα. Επιπλέον ξένες γλώσσες θα θεωρηθούν επιπρόσθετο προσόν • Γνώση Η/Υ • Επιθυμητή Γνώση Navision &amp; CRM • Προηγούμενη εμπειρία σε παρόμοιο ρόλο ή σε τηλεφωνικό κέντρο • Προσανατολισμός στην εξυπηρέτηση πελατών • Αποτελεσματικότητα, προγραμματισμός &amp; οργάνωση • Ικανότητα διαχείρισης κρίσεων και δύσκολων καταστάσεων • Ομαδικό πνεύμα και καλή επικοινωνία Τι Προσφέρουμε Στην ΙΚΕΑ, πιστεύουμε στη δύναμη των ανθρώπων και δημιουργούμε ένα περιβάλλον, όπου όλοι μπορούν να αναπτυχθούν και να εξελιχθούν μαζί μας. 💰&nbsp;Ανταγωνιστικό Πακέτο Αποδοχών: Με πλήρες πακέτο παροχών &amp; επιπλέον παροχές 🩺&nbsp;Υγεία &amp; Ευεξία: Ομαδικό πρόγραμμα ασφάλισης ζωής &amp; ιατρικής κάλυψης 💻&nbsp;Ανάπτυξη Υπαλλήλων: 40+ ώρες ετήσιας εκπαίδευσης για συνεχή εξέλιξη 🚀&nbsp;Ευκαιρίες Καριέρας: 8/10 θέσεις εργασίας καλύπτονται εσωτερικά 🛍️&nbsp;Εκπτώσεις: Προνομιακές τιμές σε προϊόντα ΙΚΕΑ &amp; άλλα brands του Ομίλου Fourlis 🍽️&nbsp;Εστιατόριο Εργαζομένων: Παροχή γευμάτων στο εστιατόριο των εργαζομένων σε προνομιακές τιμές 🚗Μεταφορική Υποστήριξη: Κάρτες μετακίνησης 🌍&nbsp;Συμπεριληπτικό Περιβάλλον: Διεθνής, φιλική και πολυπολιτισμική ομάδα. Οι Άνθρωποι που Αναζητούμε ✔&nbsp;Δίνουν το παράδειγμα&nbsp;και αναζητούν συνεχώς βελτιώσεις και καινοτόμες λύσεις. ✔&nbsp;Υποστηρίζουν τους συναδέλφους&nbsp;και αναλαμβάνουν πρωτοβουλίες. ✔&nbsp;Επικεντρώνονται στον πελάτη&nbsp;και προσφέρουν εξαιρετική εξυπηρέτηση. ✔ Έχουν το θάρρος να επαναπροσδιορίσουν υπάρχουσες λύσεις και να σκέφτονται&nbsp;δημιουργικά. ✔ Διαθέτουν&nbsp;πάθος&nbsp;για τη ζωή στο&nbsp;σπίτι&nbsp;και το λιανεμπόριο. Ας Κάνουμε Μαζί τη Διαφορά! Γίνε μέλος της οικογένειας ΙΚΕΑ! Στείλε το βιογραφικό σου σήμερα και ξεκίνα το ταξίδι σου μαζί μας.

Yπάλληλος Central Customer Care (Μερικής απασχόλησης)

Θέλεις να γίνεις μέλος της ομάδας; Ψάχνουμε Υπάλληλο για το κατάστημά μας!<h2></h2>Η θέσηΓνωρίζεις το κατάστημα μας απ’ έξω και ανακατωτά! Ξέρεις που πρέπει να βρίσκεσαι ανά πάσα στιγμή, στο ταμείο πετάς, τακτοποιείς τα προϊόντα με κλειστά τα μάτια, οι πελάτες μας θα σου έδιναν βραβείο εξυπηρέτησης. Πίστεψέ μας, δε βαριέσαι ποτέ, ακριβώς γιατί κάθε μέρα τα πόστα σου εναλλάσσονται. Μια μέρα στη δουλειά Εδώ ξεπερνάμε τον εαυτό μας κάθε μέρα. Και αυτό ξεκινάει από τα πιο μικρά και καθημερινά μας καθήκοντα. Φαντάσου μια μέρα σου στη δουλειά:<ul><li>Γνωρίζεις το κατάστημα σαν να ήταν το δεύτερο σπίτι σου! Τα ψυγεία, τα καλάθια και τα ράφια μας είναι πάντα γεμάτα. Ναι ξέρουμε, δεν είμαστε το σούπερ μάρκετ που έχεις συνηθίσει. Όλα θέλουμε να βρίσκονται στη σωστή θέση.</li><li>Η αποθήκη μας είναι σε τάξη και στις απογραφές δε μας ξεφεύγει τίποτα. Ξέρουμε ότι μπορούμε να φτάσουμε εκεί χάρη σε σένα. Και μέσα σε όλα αυτά, να φροντίζεις για το ταμείο και τους βασικούς κανόνες υγιεινής.</li><li>Κούτες, κιβώτια, παλέτες και εμπορεύματα: φροντίζεις και για τη μεταφορά και την τοποθέτησή τους στα ράφια μας με τα κατάλληλα εργαλεία. H μέρα σου έχει και αρκετή χειρωνακτική δουλειά!</li><li>Το αγαπημένο σου κομμάτι; Ο φούρνος και η μαναβική μας. Κι αυτό γιατί είσαι το άτομο που φροντίζει να έχουμε έτοιμο, ζεστό, λαχταριστό ψωμί και φρέσκα φρούτα κάθε μέρα. Μπορεί να ξεκινήσει καλύτερα η μέρα;</li><li>Οι πελάτες μας σε λατρεύουν! Τους εξυπηρετείς και τους καθοδηγείς σε κάθε τους βήμα στο κατάστημα.</li></ul>Θέλεις να 'δεις' μια μέρα στη δουλειά; Κάνε κλικ στο βίντεο.&nbsp;<h2></h2>Είσαι αυτό που αναζητάμε;Ας δούμε τα βασικά: Δεν χρειάζεται να έχεις κανένα πτυχίο ούτε προϋπηρεσία! Θέλουμε μόνο να αγαπάς το εμπόριο! Είσαι ταλέντο στην επικοινωνία και όλοι μιλάνε για την ευγένειά σου. Το πρόγραμμά σου είναι ευέλικτο και ανοιχτό σε διαφορετικές βάρδιες - πρόγραμμα που θα ξέρεις πολλές μέρες πριν. Σου αρέσει να δουλεύεις με ομάδες και πάνω από όλα: μπορείς να γίνεις το επόμενο αγαπημένο πρόσωπο των πελατών μας.<h2></h2>Τι σου προσφέρουμε εμείςΞέρουμε πόσο σημαντικό είναι να φροντίζουμε την ομάδα. Είμαστε και φέτος Κορυφαίος Εργοδότης στην Ελλάδα (Top Employer). Γιατί δε σταματάμε ποτέ να προσπαθούμε. Μαζί μας, θα βρεις όλα τα παρακάτω:<ul><li>Μηναίο μισθό στα 550€ μικτά αν είσαι άγαμος/η και 600€ αν είσαι έγγαμος/η, για 4ωρη/5ήμερη απασχόληση.</li><li>Πρόγραμμα εκπαίδευσης περίπου 2 μηνών: πριν μπεις στα βαθιά, φροντίζουμε να μάθεις όσα χρειάζεσαι για να ξεκινήσεις δουλειά την επόμενη μέρα! Φυσικά και πληρώνεσαι παράλληλα.</li><li>Μια δεμένη ομάδα: αυτό που μας ξεχωρίζει είναι η κουλτούρα της ομάδας μας, οι ευκαιρίες που βρίσκουμε για να κάνουμε πράγματα μαζί. Μαθαίνουμε online, μοιραζόμαστε δώρα, γιορτάζουμε, βραβεύουμε τα αγαπημένα μας καταστήματα, φροντίζουμε ο ένας τον άλλον.</li><li>Ιδιωτική ιατρική ασφάλιση. Η υγεία σου είναι πάντα η πρώτη μας προτεραιότητα. Γι’ αυτό όλη η ομάδα μας αποκτά ιδιωτική ιατρική ασφάλιση.</li><li>Κουπόνια τροφίμων για τις αγορές σου από τα καταστήματά μας.</li><li>Μηναία κάρτα απεριορίστων διαδρομών ATH.ENA., ώστε οι διαδρομές σου από και προς την εργασία να είναι πιο εύκολες. Φυσικά, μπορείς να την χρησιμοποιείς και για τις καθημερινές σου βόλτες.&nbsp;</li></ul>Έλα στο #teamlidlΕίσαι το επόμενο κεφάλαιο του success story μας; Κάνε την αίτησή σου τώρα και γίνε μέρος του #teamlidl, της πιο δυναμικής ομάδας στο #retail.

Υπάλληλος Καταστήματος (4ωρη μερική απασχόληση) στα Κάτω Πατήσια

Θέλεις να γίνεις μέλος της ομάδας; Ψάχνουμε Υπάλληλο για το κατάστημά μας!<h2></h2>Η θέσηΓνωρίζεις το κατάστημα μας απ’ έξω και ανακατωτά! Ξέρεις που πρέπει να βρίσκεσαι ανά πάσα στιγμή, στο ταμείο πετάς, τακτοποιείς τα προϊόντα με κλειστά τα μάτια, οι πελάτες μας θα σου έδιναν βραβείο εξυπηρέτησης. Πίστεψέ μας, δε βαριέσαι ποτέ, ακριβώς γιατί κάθε μέρα τα πόστα σου εναλλάσσονται. Μια μέρα στη δουλειά Εδώ ξεπερνάμε τον εαυτό μας κάθε μέρα. Και αυτό ξεκινάει από τα πιο μικρά και καθημερινά μας καθήκοντα. Φαντάσου μια μέρα σου στη δουλειά:<ul><li>Γνωρίζεις το κατάστημα σαν να ήταν το δεύτερο σπίτι σου! Τα ψυγεία, τα καλάθια και τα ράφια μας είναι πάντα γεμάτα. Ναι ξέρουμε, δεν είμαστε το σούπερ μάρκετ που έχεις συνηθίσει. Όλα θέλουμε να βρίσκονται στη σωστή θέση.</li><li>Η αποθήκη μας είναι σε τάξη και στις απογραφές δε μας ξεφεύγει τίποτα. Ξέρουμε ότι μπορούμε να φτάσουμε εκεί χάρη σε σένα. Και μέσα σε όλα αυτά, να φροντίζεις για το ταμείο και τους βασικούς κανόνες υγιεινής.</li><li>Κούτες, κιβώτια, παλέτες και εμπορεύματα: φροντίζεις και για τη μεταφορά και την τοποθέτησή τους στα ράφια μας με τα κατάλληλα εργαλεία. H μέρα σου έχει και αρκετή χειρωνακτική δουλειά!</li><li>Το αγαπημένο σου κομμάτι; Ο φούρνος και η μαναβική μας. Κι αυτό γιατί είσαι το άτομο που φροντίζει να έχουμε έτοιμο, ζεστό, λαχταριστό ψωμί και φρέσκα φρούτα κάθε μέρα. Μπορεί να ξεκινήσει καλύτερα η μέρα;</li><li>Οι πελάτες μας σε λατρεύουν! Τους εξυπηρετείς και τους καθοδηγείς σε κάθε τους βήμα στο κατάστημα.</li></ul>Θέλεις να 'δεις' μια μέρα στη δουλειά; Κάνε κλικ στο βίντεο.&nbsp;<h2></h2>Είσαι αυτό που αναζητάμε;Ας δούμε τα βασικά: Δεν χρειάζεται να έχεις κανένα πτυχίο ούτε προϋπηρεσία! Θέλουμε μόνο να αγαπάς το εμπόριο! Είσαι ταλέντο στην επικοινωνία και όλοι μιλάνε για την ευγένειά σου. Το πρόγραμμά σου είναι ευέλικτο και ανοιχτό σε διαφορετικές βάρδιες - πρόγραμμα που θα ξέρεις πολλές μέρες πριν. Σου αρέσει να δουλεύεις με ομάδες και πάνω από όλα: μπορείς να γίνεις το επόμενο αγαπημένο πρόσωπο των πελατών μας.<h2></h2>Τι σου προσφέρουμε εμείςΞέρουμε πόσο σημαντικό είναι να φροντίζουμε την ομάδα. Είμαστε και φέτος Κορυφαίος Εργοδότης στην Ελλάδα (Top Employer). Γιατί δε σταματάμε ποτέ να προσπαθούμε. Μαζί μας, θα βρεις όλα τα παρακάτω:<ul><li>Μηναίο μισθό στα 550€ μικτά αν είσαι άγαμος/η και 600€ αν είσαι έγγαμος/η, για 4ωρη/5ήμερη απασχόληση.</li><li>Πρόγραμμα εκπαίδευσης περίπου 2 μηνών: πριν μπεις στα βαθιά, φροντίζουμε να μάθεις όσα χρειάζεσαι για να ξεκινήσεις δουλειά την επόμενη μέρα! Φυσικά και πληρώνεσαι παράλληλα.</li><li>Μια δεμένη ομάδα: αυτό που μας ξεχωρίζει είναι η κουλτούρα της ομάδας μας, οι ευκαιρίες που βρίσκουμε για να κάνουμε πράγματα μαζί. Μαθαίνουμε online, μοιραζόμαστε δώρα, γιορτάζουμε, βραβεύουμε τα αγαπημένα μας καταστήματα, φροντίζουμε ο ένας τον άλλον.</li><li>Ιδιωτική ιατρική ασφάλιση. Η υγεία σου είναι πάντα η πρώτη μας προτεραιότητα. Γι’ αυτό όλη η ομάδα μας αποκτά ιδιωτική ιατρική ασφάλιση.</li><li>Κουπόνια τροφίμων για τις αγορές σου από τα καταστήματά μας.</li><li>Μηναία κάρτα απεριορίστων διαδρομών ATH.ENA., ώστε οι διαδρομές σου από και προς την εργασία να είναι πιο εύκολες. Φυσικά, μπορείς να την χρησιμοποιείς και για τις καθημερινές σου βόλτες.&nbsp;</li></ul>Έλα στο #teamlidlΕίσαι το επόμενο κεφάλαιο του success story μας; Κάνε την αίτησή σου τώρα και γίνε μέρος του #teamlidl, της πιο δυναμικής ομάδας στο #retail.

Υπάλληλος Καταστήματος (4ωρη μερική απασχόληση) στα Κάτω Πετράλωνα

Join our Network Development Team!&nbsp;In this role, you will analyze market and network data to uncover growth opportunities and recommend strategies for development and optimization. Your insights will drive the effective placement of OPAP products and services, enhancing our physical footprint and overall performance.&nbsp;With MRICS certification, this team member brings advanced expertise in property-related decisions and market awareness, adding depth and credibility to our strategic choices.&nbsp;Your day to day will include:<ul><li>Leading scouting efforts and assessing the commercial potential of locations to support network expansion</li><li>Scouting and evaluating available properties in targeted areas through coordination with real estate agents and local field visits, supporting the implementation of the network development strategy in alignment with the sales team and interested agents</li><li>Challenging the status quo in certain areas by exploring ways to increase product presence and ensure optimum placement</li><li>Having a strong understanding of market prices and area-specific trends to inform strategic decisions</li><li>Contributing to the design and updating of the x-channel network development strategy (OS, PS, Tora, HL), proposing the most profitable network changes (relocations, renovations, new stores, etc.) to drive decisions on network growth and ensure proper customer experience</li><li>Analyzing and assessing geospatial data and market trends to support network analysis and physical footprint optimization, using GIS tools and identifying opportunities for growth</li><li>Monitoring the implementation of Network Development KPIs, measuring the upside of network changes, and fine-tuning the methodology used accordingly</li><li>Coordinating closely with brokers and internal stakeholders to guide property-related choices with accurate market input</li><li>Supporting sales teams and agents by issuing the necessary documents from urban planning offices through online applications or onsite visits</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Statistics, Information technology, Business Administration, Engineering, Mathematics, or Finance</li><li>3+ years of hands-on experience in data analytics, statistics, network planning and reporting</li><li>Very good communication and interpersonal skills</li><li>Analytical and conceptual thinking</li><li>Ability to prioritize effectively and multi-task</li><li>Problem solving and flexibility</li><li>Achievement orientation&nbsp;</li><li>Teamwork and cooperation</li><li>Knowledge of geodata analysis tools or ArcGis will be considered as a plus</li><li>Advanced communications skills both in Greek &amp; English language&nbsp;</li><li>Solid MS Office skills (Word, Excel, PowerPoint)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Real Estate & Network Development Specialist (3712)

We are seeking a highly motivated Tenders / Proposals Engineer with solid experience in an engineering or consulting environment to support the preparation, coordination, and submission of competitive proposals for public and private sector projects. The ideal candidate will be familiar with the full lifecycle of tendering and able to work effectively in a fast-paced, deadline-driven environment.Key Responsibilities<ul><li>Manage the entire tender lifecycle, from receipt of RFP documents to proposal preparation, submission, clarifications, and support up to contract award.</li><li>Review, interpret, and analyze tender requirements, ensuring full compliance with administrative, legal, and technical specifications.</li><li>Coordinate and consolidate input from internal departments (engineering, finance, legal, operations) to ensure completeness and accuracy.</li><li>Collaborate and communicate effectively with external partners, joint-venture members, and subcontractors for technical and commercial inputs.</li><li>Prepare and structure all administrative documentation, declarations, and forms required for tender submissions.</li><li>Contribute to the drafting and formulation of technical proposals, methodologies, work plans, and CVs of key experts.</li><li>Organize, maintain, and update the company’s tender documentation archive and knowledge library.</li><li>Prepare fit-for-purpose presentations and support business development activities with high-quality deliverables.</li></ul>Qualifications &amp; ExperienceRequired:<ul><li>University Degree in Engineering; a Master’s degree will be considered an asset.</li><li>Minimum 3 years of professional experience in tenders/proposals preparation within an engineering or consulting environment.</li><li>Strong knowledge and hands-on experience with Greek public procurement legislation (N. 4412/2016) and public procurement platforms (ESIDIS / ESHDHS).</li><li>Excellent command of Microsoft Word, Excel, and PowerPoint.</li><li>Fluency in Greek and English (written and oral).</li><li>Strong analytical capabilities and exceptional attention to detail.</li><li>Excellent organizational and time-management skills, with proven ability to meet strict deadlines and manage multiple tenders simultaneously</li><li>Strong presentation skills with experience in preparing and delivering compelling client presentations.</li><li>Strong communication skills and ability to work both independently and as part of a team.</li><li>Proactive mindset, problem-solving attitude, and commitment to high-quality deliverables.</li></ul>

Tenders / Proposals Engineer

We are looking for an Acquisition Campaign Manager to join our Greek Marketing team to deliver against our growth objectives. The primary purpose of the Acquisition Campaign Manager is to drive customer acquisition by leading and executing operational strategies to activate audiences across direct marketing channels. This involves meticulous planning, effective audience segmentation, and strategic content development to convert database leads into depositing customers. The role also requires documenting and optimizing omni channel marketing processes, analyzing campaign performance, and continuously improving operational efficiency.Job requirements<ul><li>Strategy Development: Develop and implement overall performance marketing strategies, across Biddable media (PPC, paid social, display, etc.) and Affiliates, aligned with the company's goals in iCasino and Sports Betting.</li></ul><ul><li>Budget Management: Oversee and optimize the budget allocation across various media channels to maximize ROI and achieve performance targets.</li></ul><ul><li>Team Leadership: Provide strong leadership and guidance to the performance marketing team, setting clear objectives, conducting performance reviews, and ensuring professional development opportunities.</li></ul><ul><li>Campaign Planning and Execution: Plan and execute campaigns, ensuring they are well-structured, targeted, and monitored closely to achieve desired outcomes.</li></ul><ul><li>Performance Analysis: Analyze performance metrics and KPIs for different biddable media channels to identify areas of improvement, growth opportunities, and challenges.</li></ul><ul><li>A/B Testing and Optimization: Implement A/B testing strategies for ad creatives, landing pages, and targeting parameters to continuously optimize campaign performance.</li></ul><ul><li>Collaboration with Creative and Brand Teams: Work closely with the creative and brand teams to align messaging and visuals with performance marketing efforts, ensuring a joined up customer experience.</li></ul><ul><li>Data-driven Decision Making: Utilize data insights and market research to make informed decisions, drive marketing initiatives, and adjust strategies as needed.</li></ul><ul><li>Vendor and Agency Management: Manage relationships with external vendors and agencies, ensuring they deliver quality services and contribute to the overall performance goals.</li></ul><ul><li>Affiliate Program Strategy and Management: Develop, execute, and manage the affiliate marketing program, monitoring performance to drive revenue growth.</li></ul><ul><li>Sports Acquisition Focus: Develop and drive Sports-specific acquisition strategies, focusing on capturing prospects during peak sports periods.</li></ul><ul><li>Media Alignment with Sports Calendar: allocate media spend and launch campaigns in direct alignment with the global and local sports calendar (e.g., major European football leagues, major tournaments, Champions League)</li></ul><ul><li>Stay Updated on Industry Trends: Keep abreast of industry trends, new technologies, and best practices in performance marketing and biddable media, and apply relevant insights to enhance the marketing efforts.</li></ul>Skills &amp; Behaviours<ul><li>Performance Marketing Expertise: In-depth knowledge of performance marketing channels, such as PPC, paid social, display, and app marketing.&nbsp;</li><li>Bid Management Experience: Proficiency in bid optimization strategies and tools to maximize ROI.</li><li>Data Analysis Understanding: Familiarity with data analysis tools and platforms to interpret campaign metrics effectively.</li><li>Budgeting and Financial Management Experience: Ability to manage marketing budgets and allocate resources efficiently.</li><li>Leadership: Ability to lead and motivate a team, provide direction, and inspire them to achieve targets.</li><li>Communication: Excellent communication skills to effectively convey strategies, ideas, and results to team members and stakeholders.</li><li>Analytical Thinking: Strong analytical skills to interpret data, draw insights, and make data-driven decisions.</li><li>Problem Solving: Capacity to identify challenges and devise innovative solutions to improve campaign performance.</li><li>Time Management: Effective time management skills to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.</li><li>&nbsp;Adaptability: Flexibility to adapt to changing market conditions, algorithms, and industry trends.</li></ul>&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Acquisition Manager

Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers"Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;Bulgarian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Bulgarian</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Bulgarian speaking Customer Service Representative

As a&nbsp;Junior React Software Engineer, you will assist in the development, implementation, and management of technology-based business solutions to improve our clients’ delivery approach, participating in the full development lifecycle of next generation software.&nbsp;Responsibilities:<ul><li>Develop and maintain responsive user interfaces using React.</li><li>Follow best practices, driving and ensuring code quality standards.</li><li>Collaborate in cross functional teams, participating in requirements analysis, design, planning and delivery of new features and enhancements.</li><li>Participate in the implementation, review, testing and documentation of new features and enhancements, taking ownership of the underlying deliverables.</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;Basic Requirements<ul><li>Bachelor's Degree (AEI / TEI) in Computer Science, Software engineering or related discipline.</li><li>Experience with front-end development using React.</li><li>Sufficient knowledge of JavaScript, HTML and CSS.</li><li>Experience with version control (Git).</li></ul>Good to Have<ul><li>Experience with testing frameworks and build tools.</li><li>Experience with state management solutions (e.g., Redux).</li><li>Experience working in an agile environment.</li><li>Experience with user interface design.</li><li>Knowledge of API design and integration (e.g., Rest).</li><li>Knowledge of functional programming principles and practices.</li><li>Ability to work as a team member.</li><li>Ability to work creatively and analytically in a problem-solving environment.</li><li>Passionate about quality and always willing to grow and learn.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Junior React Developer in Athens

As a&nbsp;Junior Software Engineer, you will assist in the development, implementation and management of technology-based business solutions to improve our clients’ delivery approach.Responsibilities:<ul><li>Supporting the technical design process by participating in the analysis of technical application requirements.</li><li>Assisting in implementing analyses that will identify requirements related to people, processes &amp; technology.</li><li>Participating in execution and documentation of tests.</li><li>Executing conversion plans and documenting possible improvements; identifying disruptions in the processes.</li><li>You will be coding, testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements.</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Computer Science, Software engineering or related discipline</li><li>Experience in SQL plus 2 or more programming languages</li><li>Ability to work as a team member and ability to work creatively and analytically in a problem-solving environment</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

Junior Software Engineer

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skillsAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix is a great match if you:<ul><li>Are fluent in Dutch</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

Dutch speaking Customer Service Representative

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills.Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards&nbsp;like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for French speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.Career growth and personal developmentThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.&nbsp;Plus, at Concentrix , there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.&nbsp;In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.&nbsp;As a Customer Service Representative on our team, you will:What you will do in this role<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Your qualifications:We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;Concentrix&nbsp;is a great match if you:<ul><li>Are fluent in French</li><li>Have proven customer support experience or experience as a client service representative</li><li>Have good level of English</li><li>Have strong focus on customer needs and understanding of how customers can behave</li><li>Have strong communication, problem-solving, and active listening skills</li><li>Have strong written skills</li><li>Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Have sense of ownership and pride in your performance and its impact on the company’s success</li></ul>Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.What's in it for you:We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.&nbsp;In this role, we offer benefits that help support your unique lifestyle:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>Reimagine the best version of you!At Concentrix , we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.&nbsp;If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.”Concentrix is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to work:In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.&nbsp;

French speaking Customer Service Representative

We seek a professional C Software Developer&nbsp;to design and build high-performance Linux server applications and systems. This role offers the chance to make a significant impact on next-generation trading and financial infrastructure.You’ll collaborate closely with a talented team working across multiple layers of our technology stack—driving innovation, performance, and reliability at every level.Key Accountabilities<ul><li>Design, build and maintain efficient, reusable, and reliable C code</li><li>Implement performance and quality modules</li><li>Identify bottlenecks and bugs, and devise solutions to these problems</li><li>Help maintain code quality, organization, and automation.</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree</li><li>At least 3 years of professional experience in similar roles in software development using C programming, Linux IPC &amp; network programming (sockets)</li><li>Experience in using software development environments like VS Code using C programming language</li><li>Good knowledge of software engineering principles, methods and techniques including Object – Oriented Design and Programming</li><li>Good understanding of memory management in non-garbage collected environments</li><li>Good understanding of messages queues and shared memory implementation in Linux</li><li>Professional experience with bash, csh and/or Python scripting languages.</li></ul>Nice to have<ul><li>Postgraduate degree in Computer Science or Information Technology or other science degree</li><li>Experience in developing software in Financial or Banking Sector</li><li>Experience in C++ programming</li><li>Experience in DevOps techniques, methodologies and tools like the following<ul><li>Gitlab and gitflow</li><li>Static Code Quality Analysis Tools</li><li>Automated Code Building (CMAKE)</li><li>Unit Testing and End to End testing</li></ul></li><li>Other CI/CD techniques like DevSecOps</li><li>Knowledge and experience in the use of web-based development tools, n-tier architecture, design and software implementation</li><li>Experience in creating technical documentation.</li></ul>Skills &amp; Competences<ul><li>Eagerness to learn and adopt new technologies</li><li>Solid collaboration skills and the ability to work autonomously</li><li>Strong communication skills, both verbal and written</li><li>Fluency in both Greek and English</li><li>Fulfilled military obligations (for men).</li></ul>What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and their families, and it includes:<ul><li>Hybrid working model</li><li>Competitive base salary</li><li>Annual bonus based on company and individual performance</li><li>Retirement savings plan, according to company policy</li><li>Private health &amp; life insurance with free inclusion of family members</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.)</li><li>Subsidized meals in company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li><li>24/7 employee assistance program</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>ATHEXGROUP is committed to providing equal employment opportunities and positively encourages applications from suitably qualified candidates regardless of gender, age, disability, religion, race, nationality or origin, gender identity and/or expression, sexual orientation, or any other status protected by applicable law.

C Software Developer

As part of Data &amp; AI practice, you will combine AI &amp; ML with data, analytics and automation under a bold strategic vision to transform business in a very pragmatic way, sparking digital metamorphoses. There will never be a typical day and you will continuously learn and grow. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape.Key Responsibilities:<ul><li>Collaborate globally with data engineers, architects, and business stakeholders to define robust data architecture and modeling requirements.</li><li>Develop and optimize ETL processes to integrate data from various sources, ensuring high data quality and reliability.</li><li>Adhere to software engineering best practices for maintainable, scalable, and robust data solutions.</li><li>Mentor junior team members, providing guidelines to ensure high-quality deliverables.</li><li>Communicate complex technical solutions to senior management and diverse stakeholders effectively.</li><li>Contribute to sales activities through data and platform architecture expertise</li><li>Stay updated on industry trends and contribute to internal initiatives, R&amp;D, and business development projects.</li><li>Research, design, build, and implement Machine Learning systems, and maintain, and improve existing ones</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's degree in Computer Science, Engineering or related fields.</li><li>Master’s or PhD in Computer Science, Engineering or related fields is strongly recommended.</li><li>Industry vendor certifications are desired (e.g. AWS, Azure, GCP, CNCF/Kubernetes or Databricks certifications); although not essential if you have demonstrable ability.</li><li>3+ years in data engineering, with a strong emphasis on cloud environments - AWS, GCP, Azure, or Cloud Native platforms.</li><li>Expertise in designing, developing, and managing scalable, end-to-end data pipelines (ADF, Airflow or dbt,).</li><li>Proficient in Big Data Platforms (Hadoop, Databricks, Hive, Kafka, Apache Iceberg or Microsoft Fabric), Data Warehouses (Teradata, Snowflake, BigQuery etc.) and lakehouses (Delta Lake, Apache Hudi)</li><li>Proficient in programming languages such as SQL, Python and Pyspark with strong skills in writing scalable, readable and maintainable code using object-oriented programming concept.</li><li>Implement DevOps practices, including Git workflows and CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions) to enhance automation and streamline deployments.</li><li>Experience in project management frameworks such as Waterfall or Agile.</li><li>Knowledge in MLOps practices, utilizing MLflow for experiment tracking, model registry, model evaluation, and model serving.</li><li>Ability to collaborate in multinational environments.</li><li>Willingness to travel and proficiency in Greek and English.</li></ul>Considered a plus:<ul><li>Experience with different data execution paradigms, including low latency/streaming, batch, and micro-batch processing (Apache Kafka, Databricks Streaming processing, Apache StreamSets).</li><li>Knowledge of data management frameworks (data governance, data quality, data security, data dictionary, metadata management) with tools like Databricks Unity Catalog, Apache Atlas, Informatica etc.</li><li>Familiarity with containerization and orchestration tools like Docker and Kubernetes.</li><li>Understanding of API gateway and service mesh architectures (e.g., Istio).</li><li>Familiarity working with Linux-based operating systems.</li><li>Familiarity with working with REST APIs.</li></ul>WHAT’S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous training &amp; development through global platforms &amp; local academy. At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strength and skill-based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

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