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As a Client Relations Associate, you will contribute to the accurate and timely delivery of services to clients, supporting the administration of client portfolios and assisting with the resolution of service-related issues. Your role is essential in ensuring high-quality client servicing, data integrity, and compliance with internal procedures.&nbsp;What you will be doing&nbsp;<ul><li>Apply internal procedures for managing assigned client portfolios</li><li>Ensure the accurate and timely delivery of client services in line with service standards</li><li>Gather and process client-related data to support portfolio management activities</li><li>Prepare standard documents and reports in support of client proposals and servicing</li><li>Communicate with internal teams to follow up on client requests and assist in resolving operational issues</li><li>Track and manage internal deadlines to ensure timely completion of assigned tasks</li><li>Monitor client balances and prepare recommendations for debt adjustments as needed</li><li>Evaluate client portfolios quarterly and prepare proposals for potential impairments</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration</li><li>A Master’s degree in Finance, Business, or a related field (preferred)</li><li>Up to three (3) years of working experience in factoring or financial client servicing</li><li>Knowledge of credit assessment, factoring services, and credit risk analysis</li><li>Strong client relationship and stakeholder management skills</li><li>Sound financial analysis and decision-making capabilities</li><li>Excellent communication and presentation skills in both Greek and English</li><li>High attention to detail, accountability, and a client-oriented mindset</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

Job Ads Customer Service Manager Athens, Corporate Sales

client relations associate (on behalf of abc factors s.a.)

Alpha Bank

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