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As a Business Analyst at our team, you will play a key role in optimizing the performance and functionality of our Lottery systems!More specifically, some of your main tasks will be:<ul><li>Being the person responsible within the team for collecting and tracking the progress of change requests.</li><li>Ensuring that requirements are fully understood by both the Business and Development teams and that the designed implementation truly satisfies our customers' expectations.</li><li>Participating in the definition and analysis of business requirements.</li><li>Uncovering and understanding customer and business needs and translating them into functional and technical requirements to be successful in this role.</li></ul>Job requirementsTo get this role, you should match the following criteria:<ul><li>You hold a University or College Degree in Computer Science, Information Technology or relevant technology-related field</li><li>A proven working experience of at least&nbsp;3&nbsp;years in Business Analysis or Product Management (ideally in the Gaming sector)</li><li>Understanding of the software development lifecycle (enterprise software development).</li><li>Familiarity with the Business Analysis process: requirement gathering, communication, planning &amp; management, analysis &amp; documentation, implementation &amp; testing!</li><li>Familiarity in 3rd party integrations and using relational databases.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li><li>Open to travelling and working abroad.</li></ul>We would appreciate it if you had:<ul><li>Experience in Atlassian Jira and Confluence.</li></ul> On a personal side:<ul><li>Is communication one of your strong points? Indeed, in this position, you also need to work well with our team of developers and provide them with detailed and accurate defect reporting!</li><li>Analytical and problem-solving skills.</li><li>A quick and continuous learner.</li><li>Above all, it is very important to have a team player attitude, as we work, above everything else, as a TEAM!</li></ul>About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.Equal Opportunity Employer: 🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

Business Analyst

As a Business and Functional Analyst, you will play a crucial role in our IT projects, focusing on the intersection between business needs and technical solutions. You will collaborate closely with our clients’ business stakeholders to understand their requirements and translate them into actionable user stories, process flows, and functional specifications. Your leadership will extend to managing a small team of junior analysts, ensuring that project tasks are executed effectively. You'll be instrumental in shaping user functionalities and driving the development of clear acceptance criteria, helping our teams deliver high-quality solutions.Responsibilities:<ul><li>Gather and analyze business requirements from stakeholders, particularly in the Retail and Corporate Banking and Customer domains.</li><li>Design user stories, workflows, and functional specifications, ensuring that they align with business objectives.</li><li>Collaborate with technical teams to ensure the implementation of features is in line with functional specifications.</li><li>Prepare detailed documentation, including functional specifications and acceptance criteria.</li><li>Lead a team of 1-2 junior analysts, providing guidance and conducting reviews to ensure the quality of their work.</li><li>Serve as a liaison between business stakeholders and technical teams, ensuring smooth communication and project alignment.</li><li>Oversee task management for your team, ensuring deadlines and deliverables are met.</li><li>Continuously improve processes and ensure that business needs are met efficiently and effectively.</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Educational Background: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.</li><li>Experience: Minimum of 2+ years of experience as a Business Analyst, particularly in creating functional specifications.</li><li>Industry Knowledge: Established expertise in Banking, especially within Retail and Corporate Banking and Customer services will be considered a strong plus.</li><li>Leadership Skills: Experience leading or mentoring junior team members is a plus.</li><li>Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate business needs and translate them into functional solutions.</li><li>Problem-Solving: Strong analytical skills with a keen ability to solve complex problems and think critically.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our&nbsp;website&nbsp;accenture.com/gr-en/.&nbsp;The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period.

IT Business Analyst

Your role as a Technology Business Analysis Professional will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results. In this role, you will build relationships and exercise your communication skills to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life. During your tenure as a Technology Business Analysis Professional, you will demonstrate and develop your ability to:<ul><li>Engage with stakeholders to define requirements through workshops and meetings. Document business processes, user stories, and functional specifications;</li><li>Analyze business needs and translate them into clear, actionable specifications;</li><li>Design business solutions aligned with technical feasibility. Develop wireframes, prototype and acceptance criteria. Lead the design, development, and implementation of technology solutions, ensuring adherence to best practices;</li><li>Work cross - functionally with UX, Development and QA Teams. Communicate requirements clearly and ensure timely project delivery. Manage client expectations and foster strong client relationships;</li><li>Create and execute test plans, monitor defects, and coordinate User Acceptance Testing (UAT). Ensure system enhancements meet user needs and business goals;</li><li>Evaluate implemented solutions for efficiency. Identify opportunities for process optimization and guide ongoing system improvements;</li><li>Provide ongoing support and training to end - users on new systems and processes;</li></ul>#WinningRequirements&nbsp;To qualify for the role, you must have:<ul><li>A degree in Business Administration, Information Technology, Engineering, Mathematics, or a related field. A Master's degree in Business Administration or IT is a plus;</li><li>At least 3 years of experience in business analysis within Technology Projects preferably in Financial Services (Banking/Insurance), Energy, or Telecommunications;</li><li>Strong understanding of business process design, application, and systems (CRM, ERP, RPA, BPM);</li><li>Familiarity with Business Analysis methods and techniques (Design Thinking, UML, BPMN);</li><li>Experience with workflow, low - code tools, and bug tracking/test management tools is a plus;</li><li>Strong problem - solving, analytical, and organizational skills;</li><li>Experience in Project Management or Project Management Office (PMO) is an advantage. Familiarity with the Software Development Life Cycle (SDLC) and Agile methodologies is a plus;</li><li>Strong written and oral communication skills in Greek and English;</li><li>Ability to plan, prioritize, and manage tasks effectively to ensure timely project delivery;</li><li>Self - motivated, with a passion for continuous learning and development;</li><li>Fulfilled military obligations for male candidates, where applicable.</li></ul> #AboutTechnology &amp; TransformationFive core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Engineering, AI &amp; Data;</li><li>Enterprise Technology &amp; Performance;</li><li>Deloitte Digital;</li><li>Human Capital.</li></ul>We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology &amp; Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impactWe often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. WHY DELOITTEAt Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTE Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities (collectively, the "Deloitte organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1] www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2] www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3] www.deloitte.com.This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. (c) 2025 Deloitte Central Mediterranean. All rights reserved.

Technology Business Analysis Professional - Deloitte Digital

As a Sr. UX Researcher, you will design and conduct user research to uncover actionable insights that inform product decisions, enhance digital experiences, and ensure solutions are grounded in real customer needs, while aligning with the strategic direction of digital propositions.&nbsp;Your day to day will include:<ul><li>Planning and executing qualitative and quantitative research such as activities, interviews, usability testing, surveys, and diary studies</li><li>Synthesizing and communicating research findings into clear, compelling insights and recommendations that inform product design and strategic direction</li><li>Collaborating with designers, analysts, product owners, and stakeholders to align research with business goals</li><li>Contributing to journey mapping, persona development, and experience evaluation with a strong understanding of user behaviors and motivations</li><li>Advocating for user-centered designs by championing research-based decisions across teams and initiatives</li><li>Supporting standardized research methods, templates, and repositories</li><li>Staying informed of best practices in UX research and continuously seeking ways to improve methods and impact</li></ul> What you need to succeed:<ul><li>4+ years of experience in UX research, human-centered design, or behavioral research</li><li>Strong command of a range of qualitative and quantitative research methods</li><li>Experience conducting research across the full product lifecycle—from discovery to validation</li><li>Skilled in tools such as User Testing, Optimal Workshop, Dovetail, or equivalent</li><li>Excellent communication, presentations and storytelling skills—able to convey complex findings clearly to diverse audiences</li><li>Ability to work independently and collaboratively in cross-functional teams.</li><li>Fluent in Greek, English </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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