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Seasonal

Aoristou

Orismenou

FullTime

OnSite

Job Responsibilities<ul><li>Performs direct sales and customer service,</li><li>Gives advice and guidance on product selection to customers,</li><li>Looking after the visual merchandising of the boutique,</li><li>Dealing with customer queries or complaints when required,</li><li>Be responsible for processing cash/card payments or refunds,</li><li>Balances cash registers with receipts,</li><li>Stocks shelves with merchandise,</li><li>Monitors sales, resolves discrepancies, and prepares sales reports,</li><li>Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment,</li><li>Oversees area stock and merchandising, and take the physical inventory check on a monthly basis,</li><li>Be responsible for security within the store,</li><li>Keeps the store tidy and clean,</li><li>Works within Katikies’ guidelines and corporate policies &amp; procedures.</li></ul>Job Requirements<ul><li>Confident and engaging personality with ability to smile,</li><li>Helpful and polite,</li><li>Understanding of luxury goods’ retail sales,</li><li>Knowledge of inventory techniques.</li><li>Strong communication and interpersonal skills,</li><li>Excellent personal presentation,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li><li>Fluency in English is required,</li><li>The knowledge of a second language will be considered as an asset,</li><li>Graduates Bachelor’s degree and/or diploma in hotel or another related field,</li><li>Computer Knowledge and experience in MS Office (or similar).</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation &amp; Daily meal,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Boutique Associate - GAR.BA

Boutique Associate - SAN.BA

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Night Auditor | One&Only Aesthesis, Athens (19066)

Numo Mykonos is a boutique retreat in Kalafatis, where quiet luxury meets nostalgic chic vibes. Rediscover the carefree spirit of barefoot living, all wrapped in the luxury that NUMO Hotels is famous for. Experience the brand’s signature tranquility infused with the lively, vibrant essence of Mykonos.Key Responsibilities<ul><li>Oversee and coordinate the daily housekeeping operations, ensuring guest rooms and public areas consistently meet high cleanliness and presentation standards.</li><li>Actively participate in room cleaning, room setup, and turn-down service, especially during peak occupancy periods.</li><li>Perform room inspections and ensure corrective actions are taken when standards are not met.</li><li>Lead, motivate, and support the housekeeping team, providing guidance, on-the-job training, and daily direction.</li><li>Organize daily task allocation, shift planning, and team coordination.</li><li>Monitor linen, amenities, and cleaning supplies, ensuring proper use and availability.</li><li>Report maintenance issues, operational needs, and lost &amp; found items to Management and relevant departments.</li><li>Ensure compliance with health, safety, and hygiene procedures.</li><li>Act as the main point of contact for the housekeeping department in daily operations.</li></ul>Requirements<ul><li>Proven experience in housekeeping operations, preferably in asupervisory or senior role within a hotel or hospitality environment.</li><li>Strong hands-on approach with willingness to actively clean and prepare rooms.</li><li>Excellent attention to detail and commitment to quality and consistency.</li><li>Ability to lead a team independently and take ownership of the department’s daily performance.</li><li>Strong organizational, time-management, and problem-solving skills.</li><li>Flexibility to work shifts, weekends, and holidays.</li><li>Good communication skills; basic knowledge of English is an asset.</li><li>Knowledge of health, safety, and hygiene standards.</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Housekeeping Supervisor

Leading a team of Stewards in this hands-on role in coordinating the back of house kitchen operations to facilitate the Chef team in delivering outstanding service.Key Duties and Responsibilities • &nbsp; &nbsp;Lead, teach, coach and inspire a team.&nbsp; • &nbsp; &nbsp;Ensuring all colleagues arrive for their shift on time, well-groomed and ready to work. • &nbsp; &nbsp;Assign tasks to all colleagues and pass on events and information. • &nbsp; &nbsp;Ensuring that all colleagues are following the proper procedures and standards set in place by the Executive Chef and the resort. • &nbsp; &nbsp;Responsible for the opening and closing shift. • &nbsp; &nbsp;Ensure that all kitchens are cleaned, organized and sanitized. • &nbsp; &nbsp;Ensure all daily tasks list are completed and customise this task list if necessary. • &nbsp; &nbsp;Ensuring that garbage &amp; recycling removal is being done in a timely manner for the resort.&nbsp; • &nbsp; &nbsp;Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with Work Health and Safety standards.&nbsp; • &nbsp; &nbsp;Conduct performance discussions and ensure all colleagues are supported in their role. • &nbsp; &nbsp;Assist any outlets and culinary team for any kind of resource request. • &nbsp; &nbsp;Be the main point of call for event set-ups and equipment manoeuvring for events. • &nbsp; &nbsp;Ensuring all equipment is cleaned, maintained and properly stored after an event. • &nbsp; &nbsp;Ensure all storage rooms and walk-in fridges are kept clean and organized. • &nbsp; &nbsp;Filling positions within the department when needed. • &nbsp; &nbsp;Rostering for the department. • &nbsp; &nbsp;Foster an environment of cooperation within the department and between other departments within the hotel. &nbsp;Encourage participation and input from all colleagues while promoting professional work habits. • &nbsp; &nbsp;Have a proactive eye for detail and cleanliness. • &nbsp; &nbsp;Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the resort workplace health and safety program. • &nbsp; &nbsp;To ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest.&nbsp; • &nbsp; &nbsp;Adhere to all environmental policies and programs as required. • &nbsp; &nbsp;Other reasonable duties as assigned. • &nbsp; &nbsp;Follow department policies, procedures and service standards. • &nbsp; &nbsp;Maintain a clean and safe work environment. • &nbsp; &nbsp;Take on all and any stewarding tasks as required. • &nbsp; &nbsp;To assist with any other duties as required by the line manager or another member of the management team.Skills, Experience &amp; Educational Requirements&nbsp; • &nbsp; &nbsp;Knowledge of Food and Beverage and Stewarding an asset • &nbsp; &nbsp;Previous leadership experience an asset • &nbsp; &nbsp;Excellent communication and organisational skills • &nbsp; &nbsp;Outstanding attention to detail • &nbsp; &nbsp;Ability to take ownership of back of house resort areas • &nbsp; &nbsp;Ability to work hands-on and lead by example daily • &nbsp; &nbsp;A valid driver’s license

Chief Steward | One&Only Aesthesis, Athens (19813)

We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalized service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organized, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.

Guest Assistant Receptionist – Amanzoe

Deliver personalized and attentive service to guests by managing and replenishing in-room amenities in suites and rooms. Offer a seamless and luxurious in-room experience that combines convenience, comfort, and attention to detail.About the Role At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Amenities Attendant to join our In-Room Dining &amp; Amenities team for the Season 2026 (minimum 6 or 7 months contract). Provide professional, timely, and discreet service while ensuring each guest’s in-room experience exceeds expectations.What You Will Do<ul><li>Deliver and refresh in-room amenities according to room category guidelines.</li><li>Stock each room and amenity according to management standards.</li><li>Monitor the quality and expiration dates of all items, replacing as necessary.</li><li>Maintain cleanliness and organization of amenities and service areas.</li><li>Dust shelves, refresh cups, glasses, and accessories as needed.</li><li>Anticipate guest needs, respond to requests, and offer suggestions to enhance the experience.</li><li>Assist with in-room dining orders, private bar replenishment, and F&amp;B deliveries as requested.</li><li>Support public space F&amp;B stations, including morning coffee service or special occasions.</li><li>Collaborate closely with housekeeping and other F&amp;B teams to coordinate timely in-room service.</li><li>Follow all safety, hygiene, and service protocols, including food handling and sanitation regulations.</li></ul>What You Bring<ul><li>High School Diploma or equivalent experience.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Previous experience in amenities service, in-room dining, or F&amp;B service is an advantage.</li><li>Strong attention to detail, organizational skills, and ability to work discreetly in a fast-paced environment.</li><li>Fluency in English is essential; proficiency in Greek is an advantage.</li><li>Food handling and sanitation certification is a plus.</li><li>Flexibility to work a rotational schedule, including occasional overnight shifts.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development programs.</li></ul>Schedule &amp; Hours Summer Seasonal Job – 5 working days per week, with 2 days off. Schedule is flexible and may change weekly according to business needs.If you are passionate about delivering exceptional in-room amenities service in a world-class luxury environment and want to be part of a highly skilled team, we want to hear from you!

Amenities Attendant (Seasonal 2026) REQ10364149

<ul><li>Respond promptly to requests from guests and other departments. </li><li>Fill cart with supplies and transport cart to assigned area. </li><li>Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. </li><li>Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. </li><li>Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. </li><li>Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. </li><li>Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).</li></ul><ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Housekeeper

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Concierge-SANT.CON

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Concierge - MYK.CON

As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.</li><li>Luggage Handling:&nbsp;Safely transport guests' luggage to their rooms and ensure it is placed securely in their assigned accommodations. Retrieve luggage upon check-out and assist with transportation to the lobby or vehicles.</li><li>Valet Parking:&nbsp;Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.</li><li>Concierge Services:&nbsp;Offer recommendations, directions, and information if asked by our guests.</li><li>Safety and Security:&nbsp;Maintain a secure and well-organized luggage room and lobby and entrance area. Report any security or safety concerns to hotel management.</li><li>Communication:&nbsp;Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.</li><li>Teamwork:&nbsp;Collaborate with other hotel departments, such as the front desk, housekeeping, and maintenance, to ensure guest needs are met promptly and effectively.</li><li>Special Requests:&nbsp;Handle special guest requests, or addressing specific needs, with a focus on exceeding guest expectations.</li></ul>&nbsp;Qualifications:<ul><li>High school diploma or equivalent. Additional education in hospitality is a plus.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Previous experience as bell or similar guest services role is preferred.</li><li>Exceptional guest service skills and a friendly, professional demeanor.</li><li>Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.</li><li>Excellent communication and interpersonal skills.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Bell / Υποδοχή

We are seeking an exceptionally polished, knowledgeable and guest‑focused Concierge to join our Concierge opening team at Four Seasons Hotel Mykonos.As an ambassador of the hotel and a key part of our guest experience, you will ensure that every request is handled with warmth, precision and genuine care. You will provide personalised recommendations, curate unforgettable experiences, anticipate guest needs and uphold the legendary Four Seasons standards at all times.In this role, you will act as a trusted expert on the local area, build strong relationships with guests, collaborate closely with Front Office and other operational teams, and help create seamless, memorable stays from arrival to departure.What you will do<ul><li>Deliver world‑class concierge services, ensuring every guest receives exceptional, personalised attention and support.</li><li>Provide expert recommendations on dining, activities, transportation and local attractions, tailoring suggestions to individual guest preferences.</li><li>Manage reservations, tickets, transportation arrangements and bespoke itineraries with accuracy and efficiency.</li><li>Build strong rapport with guests, anticipating needs and offering thoughtful, proactive assistance.</li><li>Maintain excellent relationships with local partners, restaurants, attractions and vendors.</li><li>Collaborate closely with Front Office, Guest Experience, Bell team and all operational departments to ensure seamless communication and guest satisfaction.</li><li>Uphold Four Seasons service standards and the Golden Rule philosophy in every interaction.</li><li>Assist with guest arrivals and departures as needed, ensuring smooth transitions throughout the stay.</li><li>Handle guest enquiries, feedback and special requests promptly, professionally and with discretion.</li><li>Lead by example, fostering a warm, sophisticated and service‑driven team environment.</li></ul>What you will bring<ul><li>Previous experience as a Concierge or Front‑of‑House professional within a luxury hotel environment.</li><li>A passion for delivering exceptional guest service and creating memorable, personalised experiences.</li><li>Outstanding communication skills, with a warm, polished and confident manner.</li><li>Excellent organisational skills, attention to detail and the ability to multitask in a fast‑paced environment.</li><li>Proficiency in problem‑solving and handling guest situations with grace and professionalism.</li><li>Ability to build strong internal and external relationships with guests, colleagues and partners.</li><li>Flexibility to work varied schedules, including weekends and holidays, based on business needs.</li><li>Additional languages are an advantage.</li></ul>&nbsp;&nbsp; What we offer:&nbsp;<ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li><li>Staff accommodation is provided, along with transportation to and from the hotel.</li></ul>

Concierge Agent (Seasonal) REQ10378203

As a Front Office Agent you will welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure their satisfaction.Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet and welcome guests as soon as they arrive at the hotel</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)</li><li>Register and check guests in</li><li>Escort the guests to their rooms</li><li>Answer and direct incoming calls</li><li>Verify guests’ payment method</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Close guests accounts and check guests out</li><li>Maintain a neat and orderly Front Desk and Reception area</li><li>Keep inventory of Front Office supplies stock</li><li>Perform other clerical Receptionist duties such as filing, photocopying, etc</li></ul>What we are looking for<ul><li>Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment</li><li>Excellent command of the English language</li><li>Knowledge of any additional language will be considered as an asset</li><li>Experience in Hotel Program (PMS)</li><li>Computer literacy (Outlook, Excel, Word etc)</li><li>Solid written and verbal communication skills</li><li>Excellent interpersonal skills</li><li>Teamwork spirit and customer service attitude</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

Front Office Agent

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation.&nbsp;Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay&nbsp;</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)&nbsp;</li><li>Answer incoming calls&nbsp;</li><li>Escorting guests to their rooms when needed&nbsp;</li><li>Verify guests’ payment method&nbsp;</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts&nbsp;</li><li>Provide basic and accurate information in-person and via phone/email&nbsp;</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management&nbsp;</li><li>Close guests accounts and check guests out&nbsp;</li><li>Maintain a neat and orderly Front Desk and Reception area&nbsp;</li><li>Process invoices&nbsp;</li><li>Respond to guest complaints, requests and emergencies&nbsp;</li><li>Reconcile all accounts in a timely manner&nbsp;</li><li>Schedule guest wake-up calls and reservations for the following day&nbsp;</li><li>Balance the cash drawer and log receipts&nbsp;</li><li>Investigate and resolve out-of-balance accounts&nbsp;</li><li>Keep accurate financial records&nbsp;</li></ul>What we are looking for<ul><li>Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered as an asset&nbsp;</li><li>Computer literacy (Outlook, Excel, Word etc)&nbsp;</li><li>An eye for detail&nbsp;</li><li>Good problem-solving skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Ability to be resourceful and proactive when issues arise&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

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