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Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) Crete  

Outlet Assistant Manager (Mini Bars) Corfu

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Corfu 

Outlet Assistant Manager Halkidiki

Outlet Assistant Manager Crete 

Outlet Assistant Manager kos

Cleaning &amp; Maintenance:&nbsp;Clean and maintain guest rooms and public areas to create havens of comfort and tranquility.Room Preparation: Ensure all spaces are immaculately prepared and meet high standards of presentation.Inspection &amp; Reporting:&nbsp;Report any maintenance issues, damages, or lost items to supervisors promptly.Guest Satisfaction: Handle guest requests or complaints related to housekeeping promptly and professionally.Compliance &amp; Safety: Follow all hygiene, safety, and hotel policies during cleaning and handling of equipment or chemicals.Qualifications &amp; ExperiencePrevious experience in housekeeping, ideally in a supervisory or assistant manager role in a hotel.Strong leadership, training, and communication skillsAttention to detail and commitment to high cleanliness standards.Ability to multitask and handle guest interactions professionally.Good knowledge of housekeeping procedures and safety standards.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Housekeeping Careers

Guest Service:&nbsp;Greet guests warmly and assist them with sunbeds, towels, umbrellas, and any special requests.&nbsp;Setup &amp; Cleanliness: Set up and maintain the beach or pool area, ensuring cleanliness and tidy presentation.&nbsp;Safety Monitoring: Observe guest activities to ensure safety rules are followed; report any hazards or incidents promptly.&nbsp;Towels &amp; Supplies: Manage towel distribution and stock of amenities, ensuring guests have everything they need.&nbsp;Teamwork: Coordinate with lifeguards and F&amp;B employees to provide seamless service.Qualifications &amp; ExperiencePrevious experience in a beach, pool, or hospitality environment preferred.&nbsp;Good command of English (verbal).&nbsp;Good communication and guest service skills.&nbsp;Basic understanding of pool or beach safety rules.Valid European driving license would be a plus.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Beach Pool Attendant 

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.&nbsp;Guest Service: Provide information, answer inquiries, and assist guests with any special requests.&nbsp;Reservations: Manage bookings, cancellations, and room allocations accurately.&nbsp;Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.&nbsp;Coordination:&nbsp;Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.&nbsp;Standards &amp; Compliance:&nbsp;Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Agent

Supplier Research &amp; Engagement: Identify new suppliers and products, negotiate terms, and communicate findings to stakeholdersProcurement &amp; Negotiation: Secure advantageous pricing and rebate conditions through skilled negotiationOrder Management: Execute product/service ordering processes in line with managerial requestsMarket Analysis &amp; Supplier Visits: Keep aware of market trends through regular supplier engagementsERP System Updates: Accurately introduce new products into the ERP system with detailed informationInvoice Reconciliation: Collaborate with the Accounts Payable department to ensure efficient invoice processing and timely supplier paymentsWhat will you bring?A bachelor’s degree in business administration or hospitalityAt least 2 years of experience in purchasing F&amp;B productsSkilled in the use of Procurement ERP systems and Microsoft Office suiteDemonstrated understanding of procurement processes and negotiation techniquesProactive and resolutive person.&nbsp;Fluent in English.Experience overseeing Operational Expenditure budgetsWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

F&B Buyer

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Night Auditor | One&Only Aesthesis, Athens (19066)

Our team consists of people with vision and passion for what they do. Our employees are our greatest asset and our greatest investment. We are committed to offering continuous training, personal development and support for each team member. On a daily basis, the management of the company, as well as a team of Mental Health scientists, take care of the well-being of every employee and each team on a personal and professional level.&nbsp;&nbsp;As a Front Office Trainee, you will...·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Welcome guests warmly and professionally upon their arrival·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote our services and the facilities of our affiliated properties·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in addressing guests' needs, inquiries, and requests·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop skills in verifying figures, entries, and documents for accuracy·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the process of recording, storing, accessing, and analyzing information using computerized systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in the execution of check-in and check-out procedures in compliance with Andronis’ arrival and departure standardsEntry Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Currently enrolled as a student in hospitality, tourism, or a related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in the English language, both spoken and written. Knowledge of additional languages is considered an asset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong teamwork and communication skills, with a passion for engaging with guests and colleagues from diverse backgrounds·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organizational skills and a proactive approach to upselling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced proficiency in Microsoft Office (Word, Excel)We offer:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accommodation with AC, wi-fi, laundry access and access to our open air gym·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous training opportunities (hard &amp; soft skills)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Counseling line for our employees and their relatives (mental health &amp; business psychology)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The provision of uniforms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted Mini Market prices at our Employee dedicated market·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two meals per day at the staff restaurant·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Transportation to/from work·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted rates at selected Andronis Restaurants

Trainee Front Office Agent

<ul><li>Greet and escort guests to rooms.</li><li>Open doors and assist guests/visitors entering and leaving property.</li><li>Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.</li><li>Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).</li><li>Transport guest luggage to and from guest rooms and/or designated bell area.</li><li>Assist with luggage storage and retrieval.</li><li>Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.</li><li>Supply guests with directions.</li><li>Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.</li><li>Communicate parking procedures to guests/visitors.</li><li>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.</li><li>Maintain awareness of undesirable persons on property premises.</li><li>Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.</li><li>Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others.</li><li>Comply with quality assurance expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Move at a speed required to respond to work situations (e.g., run, walk, jog).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

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night auditor | one&only aesthesis, athens (19066)

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