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A Weddings &amp; Events Specialist is responsible for assisting clients to organize a full wedding or a particular event, aiming at the creation of an unforgettable and unique experience. Communicate continuously with clients, contact and negotiate with suppliers to assist with setup; arrange the delivery of materials and decorations on time, and collaborate efficiently with her colleagues (hotel staff).Applicant’s main accountabilities:<ul><li>Know the prerequisites of each event and implement new concepts and ideas</li><li>Handle relevant costs with efficiency according to the provided budget</li><li>Search for the appropriate vendors and negotiate with them</li><li>Work closely with the hotels’ line managers to arrange the staffing and the creation of the event</li><li>Cooperate and give directions to the hotels’ staff to meet the needs of each event</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Ensure the success of an event by providing a detailed and discreet supervision before and during the wedding or the event.&nbsp; &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Minimum 2 years of relevant experience</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Excellent time management and organizational ability</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Weddings & Events Specialist

Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.Reservations &amp; Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.Presentation &amp; Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.Teamwork: Support the spa team by coordinating needs, communicating updates, and assisting colleagues when required.Qualifications &amp; ExperienceProven&nbsp;experience as a Spa Receptionist or in a similar role within luxury hospitality.Familiarity with reservation or booking systems (spa software experience is an advantage).Fluency in English; additional languages are a plus.Strong knowledge of spa treatments, services, and products.Excellent communication, customer service, and interpersonal skills.Strong organizational skills and attention to detail.Professional, discreet, and dedicated to delivering a premium guest experience.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Spa Receptionist

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

Maran Dry Management Inc., one of the world’s leading Bulk Carrier operators and part of the Angelicoussis Group, is looking for a motivated candidate for the position of HSQE Coordinator.&nbsp;Key Responsibilities<ul><li>Monitor, analyse, and prepare statistical data and documentation related to HSQE and Environmental/Energy programs;</li><li>Assist in the preparation of Annual Management Review Meetings and HSQE presentations;</li><li>Ensure effective implementation and follow-up of the Safety Management System (SMS) ashore and on board, including manual updates in line with DPA guidelines;</li><li>Review and follow up on incidents, accidents, near misses, safety meetings, and non-conformities, ensuring timely company responses and corrective actions;</li><li>Maintain and update the HSQE database, ensuring accurate records and follow-up on improvement actions;</li><li>Monitor compliance with office environmental procedures and identify opportunities for improvement;</li><li>Track validity and expiry of company and vessel certifications (DOC, SMC, ISSC, MLC, ISO);</li><li>Coordinate the planning and follow-up of internal and external audits;</li><li>Ensure timely submission of SMS and HSQE-related reports as per company requirements;</li><li>Perform administrative duties and manage correspondence related to HSQE responsibilities;</li></ul>Candidate must have<ul><li>University degree in Shipping Management, Business Administration, Naval Architecture/Engineering or related field; or a Naval Academy (Deck or Engine) qualification with at least a Class III Certificate of Competency, supported by a BSc and/or postgraduate degree</li><li>A minimum of 1-3 years of experience in an HSQE-related role</li><li>Previous exposure to HSQE, Safety Management Systems (SMS), or maritime compliance will be considered an advantage</li><li>Strong command of the Greek and English language, both written and verbal</li><li>Excellent computer skills, including MS Office and HSQE-related databases or reporting tools</li><li>Strong organisational skills, attention to detail, and ability to coordinate multiple activities simultaneously</li></ul>&nbsp;The Company offers an attractive compensation and benefits package, as well as career opportunities. All applications will be treated as strictly confidential.

HSQE Coordinator

Επιθυμητά προσόντα : <ul><li> </li><li>Πολύ καλή γνώση εξοικείωση με Η/Υ</li><li> </li><li>Καλή γνώση και χρήση των Social media</li><li> </li><li>Καλή γνώση της Αγγλικής γλώσσας</li><li> </li><li>Καλή γνώση και προγραμματισμός της πλατφόρμας WooCommerce είναι επιπλέον προσόν, που λαμβάνεται πολύ σοβαρά υπόψη</li><li> </li><li>Οργανωτικός, επικοινωνιακός, υπεύθυνος, συνεργάσιμος</li><li> </li></ul> Περιγραφή Θέσης : <ul><li> </li><li>Διεκπεραίωση και δρομολόγηση παραγγελιών</li><li> </li><li>Εξυπηρέτηση και υποστήριξη πελατών</li><li> </li><li>Καταχώρηση προϊόντων</li><li> </li><li>Διαχείριση social media</li><li> </li><li>Βελτιώσεις και παραμετροποίηση στα εταιρεικά sites πλατφόρμας woo-commerce.</li><li> </li></ul> Προσφέρουμε : <ul><li> </li><li>Σταθερές αποδοχές και δυνατότητα εξέλιξης</li><li> </li><li>Συνεχής εκπαίδευση</li><li> </li><li>Ευχάριστο περιβάλλον εργασίας</li><li> </li></ul>Τμήμα MarketingΤμήμα Αγορών - Γραφείο λιανικήςΛογιστήριοΓραμματείαΠωλητές - Ταμίες - Eshop PickersΑποθηκάριος/Οδηγός

Τμήμα e-shop

The American College of Greece (ACG) is seeking a motivated professional to join the Advancement Office as Coordinator, Advancement – Alumni. The successful candidate will support alumni engagement initiatives, philanthropy activities, and the efficient daily operations of the Advancement Office, helping to foster strong and lasting relationships with alumni, parents, donors and the broader ACG community.Job Responsibilities:<ul><li>Coordinate daily office operations, including managing inquiries, calls/emails, alumni/visitor requests, supplies, requisitions, calendars, meetings, and general administrative tasks.</li><li>Manage the daily content and execution of the Advancement Office’s social media strategy and digital communication platforms, in collaboration with the Communications Manager, to enhance alumni engagement and giving.</li><li>Produce monthly social media and digital media metrics reports and support the development of communication strategy based on these analytics.</li><li>Support the planning and organization of events, solicitation campaigns, and engagement initiatives targeting alumni, parents, and prospects.</li><li>Coordinate scholarship communication for donors and recipients under supervision of the Senior Manager.</li><li>Support donor stewardship activities, including preparing letters, coordinating meetings, and assisting with small events.</li><li>Support outreach, engagement, and solicitation of Pierce Parents, in collaboration with the Executive Director of Advancement – Development.</li><li>Provide administrative support to the Advancement team.</li><li>Perform any additional duties assigned by the supervisor.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Marketing/Management, Public Relations, or related fields.</li><li>4–6 years of relevant professional experience.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li><li>Knowledge of project management, social media management, and business communication processes.</li></ul>Required Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Strong project management, analytical, and problem-solving abilities.</li><li>High attention to detail and ability to handle confidential information with discretion.</li><li>Ability to work independently, take initiative, and demonstrate creativity.</li><li>Team-oriented mindset and strong collaboration skills.</li></ul>Other requirements:<ul><li>Availability to attend and support Advancement Office events when needed.</li></ul>

Coordinator, Advancement – Alumni

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We’re seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Onsite🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC System Team Leader🖋️You will be reporting a L1 Systems Engineer to join our&nbsp;24/7 IT Operations team. This role involves monitoring, troubleshooting, and maintaining IT systems and cloud services across Microsoft Azure, virtualization platforms, and enterprise infrastructure.&nbsp;🕵‍♀️&nbsp;What we are looking for:Associate or&nbsp;Bachelor’s&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Desired:<ul><li>CompTIA A+ or MTA (for foundational IT knowledge).&nbsp;</li><li>Microsoft Azure Fundamentals (AZ-900) (for&nbsp;cloud services knowledge).&nbsp;</li><li>ITIL Foundation (for understanding IT service management).&nbsp;</li><li>VMware VCTA (for basic virtualization knowledge).</li></ul>🎯&nbsp;Main Responsibilities<ul><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance and security issues.</li><li>Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.</li><li>Respond to alerts from monitoring tools (e.g., Zabbix).</li><li>Escalate critical issues to L2/L3 engineers while ensuring proper documentation.</li><li>Provide first-line technical support for end-users and business applications.</li><li>Assist clients with basic troubleshooting steps via Ticket, phone, or email.</li><li>Guide users through basic troubleshooting steps for OS and application-related issues.</li><li>Ensure all support requests are logged in the ticketing system (e.g., Jira).</li><li>Ensure prompt incident resolution within customer SLA-defined response times.</li><li>Perform basic system administration tasks, such as patching, resource management, and service restarts.</li><li>Assist with Active Directory (AD) user/group management, including permissions and access control.</li><li>Support Azure Virtual Machines (VMs), backups, and cloud-based services.</li><li>Document system configurations, common issues, and troubleshooting steps.&nbsp;</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).</li><li>Familiarity with&nbsp;Active Directory (AD), DNS, DHCP, and group policies.</li><li>Knowledge of&nbsp;Microsoft Azure fundamentals&nbsp;(virtual machines, storage, networking).</li><li>Good problem-solving and analytical abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work in a shift-based 24/7 support model.</li><li>Customer-focused with a proactive approach to issue resolution.</li><li>Strong attention to detail and documentation skills&nbsp;</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

Systems Engineer (L1)

<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

The American College of Greece (ACG) is seeking a qualified and dynamic professional to join the Advancement Office as Manager, Advancement – Alumni. The successful candidate will manage and support programs that strengthen Alumni engagement, increase giving, and foster a culture of philanthropy and connection among ACG Alumni, parents, friends, and staff.Job Responsibilities:<ul><li>Manage selected Alumni programs and support others, including alumni groups and engagement platforms, to expand outreach, participation, and giving in alignment with Advancement strategic goals.</li><li>Collaborate with the Executive Directors on the development of new and the expansion of existing alumni engagement and fundraising programs targeting prospects in Greece and abroad</li><li>Plan, organize, and implement alumni, fundraising, and stewardship events both locally and internationally (e.g., alumni chapters), ensuring successful execution under the guidance of the Executive Directors.</li><li>Support fundraising and development initiatives.</li><li>Supervise and guide Advancement Office student assistants.</li><li>Support the Communications Manager with alumni-related engagement activities and campaigns.</li><li>Assist with daily operations and administrative processes within the Advancement Office.</li><li>Perform other duties as assigned by the Executive Director – Alumni.</li></ul>Qualifications:<ul><li>Bachelor’s and Master’s degree in Business, Communications, Marketing/Management, Public Relations, or a related field.</li><li>6–8 years of related professional experience &amp; 2–4 years of experience in customer service or stakeholder engagement roles.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li></ul>Required Skills:<ul><li>Strong interpersonal and communication skills.</li><li>Excellent project management, event coordination, and organizational abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to handle complex and confidential information with discretion.</li><li>Familiarity with fundraising principles and donor stewardship.</li><li>Basic budget and vendor management skills.</li></ul>Other requirements:<ul><li>Willingness to attend Advancement Office events in Greece and abroad as required.</li></ul>

Manager – Advancement, Alumni

Επιθυμητά προσόντα : - Πολύ καλή γνώση Αγγλικής γλώσσας, Η/Υ και πακέτου Microsoft Office (email, Excell, word) - Βασικές γνώσεις αρχών λογιστικής - Οργανωτικός , Υπεύθυνος με ικανότητα εργασίας υπό πίεση. - Γνώση διαχείρισης social media - Δίπλωμα οδήγησης Ι.Χ. με δυνατότητα μετακίνησης εκτός Νομού Περιγραφή θέσης : - Διεκπεραίωση και καταχώρηση παραγγελιών προμηθευτών - Παρακολούθηση και υποστήριξη καταστημάτων , ελλείψεις , παραγγελίες - Επιστροφές προμηθευτών - Έλεγχος συμφωνιών προμηθευτών, πιστωτικών, ετήσιες στοχοποιήσεις - Επικοινωνία με προμηθευτές - Διεκπεραίωση προωθητικών ενεργειών σε συνεργασία με γραφείο marketing - Επισκέψεις σε εμπορικές εκθέσεις και προμηθευτές εκτός Νομού - Κοστολόγηση προϊόντων και εισαγωγών - Αναφορές στη διοίκηση Προσφέρουμε : - Ευχάριστο περιβάλλον εργασίας - Δυνατότητα εξέλιξης σε μία δυναμική εταιρία - Ανταγωνιστικό πακέτο αποδοχών.ΛογιστήριοΓραμματείαΠωλητές - Ταμίες - Eshop PickersΑποθηκάριος/Οδηγός

Τμήμα Αγορών - Γραφείο Λιανικής

DS Smith, a leading international sustainable packaging company, is seeking candidate to fill the position of Quality AnalystJob Summary&nbsp;Purpose of Role &nbsp;<ul><li>To deliver day to day execution of a segment of the Sites Operational activities, &nbsp;reporting to the Cluster Quality Manager. The specific accountabilities will be defined locally, based on the specific site needs, size and required number of employees covering these activities.</li><li>Quality improvement</li><li>Product Safety</li><li>Compliance vs standards &amp; regulations</li><li>Sustainability</li></ul>Key Accountabilities &amp;&nbsp;Main Responsibilities&nbsp;Quality assurance<ul><li>Act as principal point of contact for product/service quality and hygiene issues, for both Customer and internally raised matters · Administer customer complaints system including launching complaints, customer replies and monitoring of general efficiency of system, particularly complaint turnaround times. Brings the voice of the customer for product quality.&nbsp;</li><li>Lead/assist with investigations as required, using structured problem-solving techniques/cross functional teams where appropriate. Act promptly to prevent re-occurring issues through CAPA processes.&nbsp;</li><li>Provide relevant quality/technical data as required, including Quality Dashboard, and to ensure that all relevant noticeboards are maintained with current information.</li><li>Works closely with the site management team.&nbsp;&nbsp;</li><li>Conduct routine audits to ensure compliance, identification of non-compliance with appropriate corrective and preventative action. Implementation of opportunities for improvement and best practice.</li><li>Involved in customer visits.</li><li>Responsible for compliance standards and maintaining external certification.&nbsp;</li><li>Manage Sustainability topics like EUDR &amp; ESG</li></ul>Compliance<ul><li>To manage a timetable of checks and audits for the site.&nbsp; Ensure checks and documentation is taking place according to schedule.</li><li>To monitor and maintain validity of site certifications and their subsequent renewals.</li><li>To support SMI for customers in quality related matters</li><li>To administrate the provision and accuracy of production documents (Control sheets).</li><li>To identify problems and improvements with shop floor documentation by identifying non-compliance and working with operators to define improvements.</li><li>To undertake routine administration tasks related to compliant production.</li><li>To highlight non-compliance and work with managers on corrective action.</li></ul>Core Competencies&nbsp;Qualities/Attributes &nbsp;Job Specific Technical Requirements<ul><li>Must have experience of quality systems and root cause analysis.</li><li>Must have good analytical and good communications skills.</li><li>High level of rigour and organisation skills.</li><li>High level of Office Suite</li><li>Specific experience with Sustainability related topics</li><li>Numerate and able to conduct and present data analysis</li></ul>Desirable Qualifications &amp; Experience &nbsp;Evidenced &nbsp;<ul><li>Quality management experience &amp; qualifications (e.g. HACCP, Food Safety, BRC…)</li><li>Must be ISO lead auditor qualified.</li><li>Experience of working in Corrugated manufacturing environment.</li></ul>

Quality Analyst

We are seeking a dedicated and service-driven Telephone Operator who embodies Aman’s commitment to warm, personalized and exceptional hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management team, the Guest Services Agent plays a key role in supporting daily guest communication, arrival preparations and administrative tasks, ensuring seamless operations and an elevated guest experience. This position requires a hands-on approach, strong attention to detail and a genuine passion for delivering Aman’s renowned service standards.Responsibilities<ul><li>Prepare guest correspondence, arrival information and daily operational reports.</li><li>Assist guests and suppliers with thoughtful, timely and personalized support.</li><li>Coordinate with internal departments to ensure accurate communication and smooth operations.</li><li>Maintain guest history and ensure data accuracy across all systems.</li><li>Handle administrative duties including documentation, reporting and communication tasks.</li><li>Support check-in and check-out procedures when required.</li><li>Address guest requests promptly and ensure the highest standards of service.</li><li>Uphold Aman service principles, contributing to an atmosphere of calm, precision and refinement.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a similar position within a luxury or five-star environment.</li><li>A degree in Hospitality Management or a related field is an advantage.</li><li>Proficiency in Opera PMS or Fidelio, as well as MS Office.</li><li>Fluency in written and verbal Greek and English. Additional languages such as French, Italian or Spanish are an advantage.</li><li>Strong interpersonal and communication skills with a guest-focused mindset.</li><li>Excellent organizational abilities and high attention to detail.</li><li>A collaborative attitude aligned with Aman’s values.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included, and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Staff events including Staff Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

Telephone Operator

Key Responsibilities:Safety, Security &amp; Environment:<ul><li>Ensures hotel is being operated in a safe &amp; effective manner.</li><li>Ensures the correct implementation Fire Life &amp; Safety (FLS) testing procedures.</li><li>Ensures the correct operation &amp; maintenance of the hotels FLS systems.</li><li>Ensures the correct implementation of all health and safety, energy control and management directives and that up-to-date records of all test certificates/licenses are kept.</li><li>Ensures that all contractors and in-house employee’s carry out their work, in accordance with and adherence to company, local and regional health and safety at work criteria.</li><li>Maintain contacts with local authorities such as fire department, electricity supply company, health inspectors, etc., to ensure that all requirements are being complied with and that assistance or advice will be readily available whenever required.</li><li>Holds regular meetings on energy conservation, fire training, employee communications, and health &amp; safety.</li><li>Reports environmental performance through dedicated IT systems and in POMEC reports.</li><li>Ensures all technicians have a good environmental understanding.&nbsp;</li></ul>Maintenance:<ul><li>Ensures the efficient operation &amp; maintenance of all mechanical &amp; electrical equipment.</li><li>Ensures the correct upkeep of the building and grounds.</li><li>Ensures operational equipment is being maintained effectively.</li><li>Ensures the correct implementation of an effective “trouble reporting”&nbsp;system.</li><li>Ensures an effective “planned preventative maintenance” system is in place for all M&amp;E equipment.</li><li>Allocation of duties to the appropriate engineering staff / contractors.</li><li>Operation of the hotels BMS system.</li><li>Ensure that all records of maintenance and testing are being kept.</li><li>Co-ordinates and supervises the work of service contractors to ensure that the terms of all such contracts for major plant and systems are fully implemented.</li><li>Identify and recommend improvements where required.</li></ul>Personnel:<ul><li>In conjunction with Human Resources, interview and make recommendations on suitable technical personnel for employment.</li><li>Supervision of&nbsp;contractors and outsource staff.</li></ul>Procurement:<ul><li>Assist in the negotiation for consumables and service contracts, ensuring the best value for money is obtained.</li><li>Ensure that adequate stock levels and spare part lists are in place.</li></ul>Projects:<ul><li>Gives relevant M&amp;E input into capital projects.</li><li>Management and administration of capital projects controlled at hotel level.</li></ul>General:<ul><li>To be aware of hotel financial targets and assist in cost reduction methods where necessary.</li><li>Production / updating of hotels 5-year capital and long-term plans.</li><li>Complete and produce regular reports and statistics as required by hotel and Group Director management.</li></ul>Qualifications:<ul><li>Degree in Engineering or equivalent</li><li>&nbsp;Experience&nbsp;within the hospitality industry</li><li>Sound knowledge in Building Services Engineering and management</li><li>Good command in English</li></ul>

Maintenance Supervisor-New Hotel

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.Apply now and take the first step toward a successful career in hospitality!

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As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

Being&nbsp;a&nbsp;member&nbsp;of&nbsp;our&nbsp;Group’s&nbsp;HR&nbsp;department,&nbsp;reporting&nbsp;to&nbsp;the&nbsp;Total&nbsp;Rewards&nbsp;&amp;&nbsp;Organizational&nbsp;Structure&nbsp;Senior&nbsp;Manager,&nbsp;you&nbsp;will&nbsp;be&nbsp;responsible&nbsp;and&nbsp;accountable&nbsp;for:<ul><li>Assisting in the designing, implementing, and sustaining comprehensive compensation and benefits programs that effectively balance employee feedback with organizational objectives</li><li>Reviewing and analyzing existing salary structures and benefits packages across the Group to ensure fairness</li><li>Participating actively in the new job evaluation and salary scales for various roles</li><li>Identifying trends and implementing new practices to engage and motivate employees</li><li>Supporting all employee benefits are administered in line with company policies</li><li>Preparing reporting on key HR KPIs related to compensation and benefits</li><li>Maintaining budgets related to compensation and benefits programs</li><li>Ensuring full compliance with internal policies and labor legislation related to compensation and benefits</li><li>Participating in compensation and benefits surveys and conducting salary benchmarking</li></ul> Qualifications &amp; Competencies required:<ul><li>University degree in Human Resources Management, Finance, Business Administration, Technology or a related field</li><li>Up to 2 years of experience in a similar role</li><li>Strong Excel and analytical skills</li><li>Attention to details and confidentiality</li><li>Excellent communication and interpersonal abilities</li><li>Excellent command of both Greek and English, written and spoken</li><li>Strong team player with a collaborative approach</li></ul> We offer:<ul><li>Competitive remuneration &amp; benefits package</li><li>Extensive continuous training</li><li>Career &amp; development prospects in Fourlis&nbsp;Group</li></ul>

Compensation & Benefits Specialist

PURPOSE OF POSITION<ul><li>The Restaurant Manager ensures efficient&nbsp;food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Organize and execute F&amp;B related ship functions and special events; conduct daily menu presentations, in conjunction with the Executive Chef.</li><li>Estimate &amp; plan consumption, ordering and forecasts, and maintain inventories at par level; conduct inventories on a monthly basis and create accurate &amp; realistic quarterly orders, with a business-orientated mindset, contributing to the financial success of our company.</li><li>Organize the opening &amp; closing routines for your entire team and schedule opening &amp; closing hours for all your outlets, depending on Guests’ and operational needs; demonstrate ownership for all maintenance related matters in the Restaurant Department.</li><li>Identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Greet and welcome our Guests and check on their well-being, while on duty, at all times</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be familiar with the Human Resources Manual &amp; Shipboard Training; have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities; assign crew for dis-/embarkation and luggage duty.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture of ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Ensure that all Human Resources related issues are handled properly and fairly, in line with Viking’s Policies, Procedures and Code of Conduct.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Restaurant Manager or similar position, within a premium brand hospitality environment. Shipboard experience is required.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player; strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills, training, and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.&nbsp;&nbsp;</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General ManagerDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head Waiter, Restaurant Supervisor, Waiter, Assistant Waiter, Café Attendant, Crew Mess AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager

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