A Receptionist in the tourism and hotel sector is the first point of contact for guests, managing check-ins, reservations, and inquiries with professionalism and efficiency. They ensure a welcoming atmosphere, coordinate with various departments, and support smooth daily operations. This role is essential for enhancing guest satisfaction and offers excellent opportunities in Greece's vibrant hospitality industry.
Essential skills needed for Hotel Receptionist positions
Ability to read, write, speak, and understand the English language effectively.
Ability to effectively convey information and ideas to others.
Ability to assist and support customers effectively to ensure satisfaction and resolve issues.
Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook for office productivity.
Experience with Protel hotel management software used for reservations, front desk, and operational management.
Ability to efficiently plan, coordinate, and manage tasks and resources to achieve goals.
Nice-to-have skills and soft skills that can help you stand out
Ability to communicate in the French language, including reading, writing, and speaking.
Proficiency in the Spanish language at an advanced or native level for effective communication.
Exhibiting appropriate appearance and behavior that meets workplace standards.
Ability to perform effectively in high-pressure situations and tight deadlines.
Recommended education and qualifications for Hotel Receptionist positions
Tourism
Study of the travel industry, hospitality management, and tourism business operations.
Hospitality Management
Study of managing hospitality operations, including hotels, restaurants, and tourism services.
Any Field
No specific academic field required; open to all educational backgrounds.
Business Administration
Study of managing business operations, organizational behavior, and strategic decision-making.