Τι θα κάνεις
- Εντοπίζεις υποψήφιους πελάτες και κατανοείς τις επιχειρησιακές τους ανάγκες για να προτείνεις εξατομικευμένες λύσεις
- Διεξάγεις έρευνα σε συμβόλαια πελατών για να αναγνωρίζεις ευκαιρίες upselling και cross selling
- Παρουσιάζεις προϊόντα και δημιουργείς ειδικά use cases για να αναδείξεις την αξία των λύσεων
- Διαχειρίζεσαι και ενημερώνεις το sales pipeline με ακριβείς προβλέψεις και προόδους
- Συνεργάζεσαι με εσωτερικές ομάδες για την επίλυση θεμάτων πελατών και την προώθηση της υιοθέτησης προϊόντων
- Καλλιεργείς μακροχρόνιες σχέσεις με πελάτες κατανοώντας τους επιχειρηματικούς τους στόχους και παρέχοντας συμβουλές
Βασικές προϋποθέσεις
- Άριστη γνώση ολλανδικής και αγγλικής γλώσσας
- Εμπειρία σε outbound sales, prospecting, lead qualification, negotiation, objection handling, upselling και cross selling
- Καλή κατανόηση λύσεων cloud-based και μοντέλων συνδρομής
- Ικανότητα ανάλυσης δεδομένων πελατών και αγοράς για την αναγνώριση ευκαιριών ανάπτυξης
- Ικανότητα διαχείρισης sales pipeline και επίτευξης στόχων πωλήσεων
- Ικανότητα παρουσίασης και παροχής συμβουλών σε στελέχη C-suite
Παροχές
- Εργασία από Δευτέρα έως Παρασκευή (χωρίς βάρδιες τα Σαββατοκύριακα!).
- Υποστήριξη της επαγγελματικής σου ανάπτυξης, πρωτοβουλίες και ευκαιρίες εξέλιξης καριέρας.
- Μία ολιστική κουλτούρα με έμφαση στην κοινότητα όπου ενθαρρύνεται η κοινωνική συνεισφορά.
Περιγραφή Θέσης
Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-English Customer Success Account Manager working remotely in Greece, you’ll be a part of bringing humanity to business. #experienceTTEC
Our purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!
Are you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!
During a Typical Day, You’ll
Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue
Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities
Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.
Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.
What You Bring to the Role
Excellent verbal and written communication skills in Dutch and English
Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling
Strong understanding of cloud-based solutions and subscription models
Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media
Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets
Ability to analyze customer data and market trends to identify growth opportunities
Confidence in presenting to and advising C-suite decision makers
What You Can Expect
Monday - Friday work week (no weekend shifts!)
Supportive of your professional development, career growth initiatives and opportunities
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values.
Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.