Τι θα κάνεις
- Απαντάς σε εισερχόμενες επικοινωνίες από πελάτες
- Εκτελείς έρευνα για την παροχή λύσεων σε προβλήματα πελατών
- Είσαι το πρώτο σημείο επαφής για συνεργάτες καταλυμάτων, επίλυση απλών ερωτημάτων
- Παρέχεις ακριβείς και πλήρεις πληροφορίες χρησιμοποιώντας τα κατάλληλα εργαλεία και διαδικασίες
- Διασφαλίζεις υψηλό επίπεδο εξυπηρέτησης και θετική εμπειρία συνεργατών
Βασικές προϋποθέσεις
- Άπταιστα Ολλανδικά και Άπταιστα Αγγλικά
- Γνώση προϊόντος ή υπηρεσίας
- Δεξιότητες χρήσης υπολογιστή
- Επικοινωνιακές δεξιότητες
- Εξυπηρέτηση πελατών
- General
Παροχές
- Ηγεσία γνώστη, ενθαρρυντική, υποστηρικτική και παρούσα, ποικιλόμορφος και προσανατολισμένος στην κοινότητα οργανισμός, ευκαιρίες ανάπτυξης καριέρας και εκπαίδευσης, 25 ημέρες ετήσια άδεια, διαθέσιμη βοήθεια μετεγκατάστασης, ανταγωνιστική αμοιβή και ευκαιρίες μπόνους απόδοσης.
Περιγραφή Θέσης
Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-English Customer Service Associate working Remotely in Greece in support of our Booking.com team, you’ll be a part of bringing humanity to business. #experienceTTEC Our purpose, team, and company culture are…
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Περιγραφή Εταιρείας
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.